i-Vac X20 Operator's manual

X20 Stick Vacuum
Swivel Powerhead
Advanced Cyclonic System
Lightweight and Convenient

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2-in-1 Cleaning Tool

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Specications:
Voltage: 18.5V DC
Power: 120W
Dust capacity: 500mL
Battery type: 2200mAh Li-ion
Net weight: 2.2Kg
Features:
1. On/Off Button & MAX Button
2. Charging Indicator
3. Charging Port
4. Dust Bin Lid Release Button
5. Accessory Holder
6. Rod Release Button
7. Power Head Release Button
8. Powerhead
Please contact Godfreys Customer Care Australia on 1800 815 270 or
NZ 0800 282 288 to nd your local spare parts provider.
X20
Congratulations on the purchase of your new i-Vac Stick Vacuum. There are many useful features
built into your cleaner and we recommend that you carefully read this instruction manual to get the
most out of your vacuum cleaner.
Features
Accessories:
2-in-1 Cleaning Tool

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Before You Begin
This cleaner must be operated in accordance with these instructions and used only for domestic
household cleaning to remove DRY dirt and dust from household carpets, ooring, walls and fabrics.
This cleaner is not t to be used as an industrial cleaner and will void the manufacturer’s warranty if used
inappropriately.
Please read these instructions thoroughly
This will ensure you obtain full benet from your new cleaner. Keep this Instruction manual in a handy
place for future reference.
Important
Always switch off the appliance before cleaning, when not in use, attempting any maintenance task,
tting or removing accessories. The charger must only be connected to an AC power supply at the
voltage shown on the rating label. This cleaner should only be charged with the charger provided. This
cleaner should only be used for its intended purpose as described in these instructions.
Precautionary measures:
1. Do not operate the vacuum cleaner too close to heaters, radiators or other
hot surfaces.
2. Before inserting the plug into the wall, make sure your hands are dry.
3. Before turning on the vacuum cleaner, safely remove any large objects from the
oor or cleaning surface in order to prevent damage to the lter.
4. When you want to remove the plug from the power socket, do not use the power cable,
gently pull the plug from the power socket.
5. Do not use this vacuum cleaner to pick-up water or liquids.
Do not use this vacuum cleaner if the battery pack housing and/or the charger
housing is damaged.

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Safety Precautions & Warnings
IMPORTANT! Always switch off the appliance before cleaning, when not in use or
attempting any maintenance task. The charger must only be connected to an AC
power supply at the voltage shown on the rating label. This cleaner should only
be used for its intended purpose as described in this instruction manual.
Never operate the vacuum cleaner without lters.
Read the manual attentively before using the appliance for the rst time.
Before You Begin
When using your vacuum cleaner, basic
precautions should always be observed,
including the following;
1. This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities
or lack of experience and knowledge,
unless they have been given supervision or
instruction concerning use of the appliance
by a person responsible for their safety.
2. Children should be supervised to ensure
that they do not play with the appliance.
3. To prevent electrical shock, do not immerse
the appliance, battery, or power plug into
water or other liquids.
4. To prevent electrical shock, do not use
the vacuum cleaner outdoors or on wet
surfaces.
5. Always check the power cord before use.
The power cord and the plug should be in
good condition and must not be damaged.
If the power supply cord is damaged or
defective, it must be replaced by the
manufacturer, its service agent or similarly
qualied persons in order to avoid a hazard.
6. The appliance and charging base are
intended for domestic indoor use only.
7. Do not unplug by pulling on the power cord.
To unplug, grasp the plug, not the power
cord. Use only Australian and New Zealand
electrical safety approved extension cords.
8. Do not pull or carry the appliance by the
power cable, use the power cable as a
handle or pull the power cable around
sharp edges or corners. Avoid running the
appliance over the power cable.
9. Do not handle or operate the appliance
with wet hands and follow electrical safety
precautions at all times.
10. Extreme caution should be exercised when
using the appliance on stairs.
11. Do not attempt to change the attachments
while the appliance is switched on. Use only
manufacturer’s recommended accessories.
12. Do not operate the vacuum cleaner too
close to heaters, radiators and other hot
surfaces.
13. Do not use the appliance to pick up
ammable items or combustible liquids (i.e.
gasoline, hot ashes, cigarettes, matches,
explosive materials or anything burning)
or use in areas where such substances and
items may be present.
14. Do not use the appliance to pick up toxic
materials (i.e. chlorine bleach, ammonia).

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15. Never operate or use the appliance without
the lters in place.
16. Before vacuuming, remove any large or sharp
objects from the oor or cleaning surface in
order to prevent damage to the lter.
17. If the air inlet or Powerhead is blocked, switch
off the cleaner straight away. First, clear the
blocked object before attempting to start the
vacuum cleaner again.
18. Before carrying out any maintenance service
or cleaning the lters, always switch off the
vacuum cleaner.
19. Keep openings away from your face and body.
20. Do not use the vacuum cleaner if it is damaged
or broken. If connection cables are damaged,
have them replaced immediately.
21. Never clean the vacuum cleaner or any of
the electrical parts, especially the electrical
connections with water or liquid cleaners.
22. Never attempt to make any modications
electrically to the vacuum cleaner and
charging base.
23. Always store the appliance and charger
indoors in a cool and dry place.
24. Do not pick up water. For dry household use
only.
25. Use the electric power head only for
vacuuming dust and dry substances in the
home.
26. Never run over the power cable with the
power head as this may cause damage to the
power cable.
27. Never touch the roller brush while the vacuum
cleaner is switched on.
28. To prevent unnecessary wear on the power
head, keep it moving while in operation.
29. Damage caused by improper use or by not
observing the instructions in this manual will
void the warranty.
Battery use and care
1. The appliance is only to be used with the
charger provided with the appliance.
2. Only charge the battery inside the cleaner or
the charging dock. Only use the specically
designated charger to charge the product.
3. When the appliance is not in use, keep it away
from other metal objects, like paper clips,
coins, keys, nails, screws or other small metal
objects that can make a connection from one
terminal to another. Shorting the appliance
terminals together may cause burns or a re.
4. Under abusive conditions, liquid may be
ejected from the battery; avoid contact. If
contact accidentally occurs, ush with water
immediately. If liquid comes in contact with
eyes, seek medical assistance.
5. Do not charge or store the appliance outdoors
or inside the car. Only charge or store the
battery in a dry indoor area where the
temperature is more than 4°C but less than
40°C. The charger is for indoor use only.
6. Never attempt to open the battery for any
reason. If the plastic housing of the battery
casing breaks or cracks, immediately
discontinue use and do not recharge.
7. The charger is not a serviceable part.
8. Before disposal of your battery, fully discharge
your battery by running the product until it
stops.
9. The cleaner contains a Lithium-Ion battery.
Do not dispose of the appliance with your
local garbage. Contact your local council for
instructions on how to safely dispose of the
battery.
10. Do not use the charger to charge a
non-chargeable battery.
11. This appliance contains battery cells that are
non-replaceable.
12. Do not handle battery with wet hands.

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IMPORTANT! Switch Off the appliance before tting or removing accessories.
Assembly
Warnings & Assembly
Connecting the Powerhead
Insert the Powerhead into the rod. You will hear a “click” sound
when it is securely in place.
Connecting the rod to the unit
During installation of the rod, insert the plug end into the air
inlet of the cleaner. Once securely in place, you will hear a “click”
sound.
Connecting accessories to the unit
When inserting accessories into the cleaner you will hear a
“click” sound when it is securely in place.
To disassemble, press the rod release button on the cleaner and
then pull the accessory out from the air inlet.

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Instructions For Use
On/Off & MAX Mode
1. Press On/Off button to start the machine.
2. While the vacuum is turned on, press the MAX
button to boost the cleaning.
Attention:
It is recommended to charge your product after
each use to maintain maximum performance.

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Powerhead
Ideal for daily cleaning on carpets
and hard oors.
Instructions For Use & Accessories
Accessories
2-in-1 Cleaning Tool
The 2-in-1 Cleaning Tool can be used to clean in between hard to
reach places or in tight spaces.
Carpet Hard Floors
NOTE: If the Powerhead is blocked, the motor switches off automatically. If this
occurs, switch off the vacuum cleaner. Remove any object that has blocked the
Powerhead, and switch on again. If the Powerhead does not start again after
cleaning, do not try to dismantle the Powerhead. Please contact your local
Godfreys store.

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Maintenance
Charging the vacuum cleaner
Insert the charger into the charging port on the vacuum cleaner.
When the charging indicator light is ashing in sequence, the
vacuum cleaner is being charged.
When the vacuum cleaner battery is fully charged, the indicator
will show three lights.
NOTE: Product needs to be charged for 5-6 hours
although during the rst three applications of use,
twelve hours of continuous charging is required.
NOTE: When only one charging indicator light is
left, it means the battery is running low and requires
charging.
CAUTION! Do not try to open the battery and repair it
yourself.
NOTE: As a safety precaution, the vacuum cannot be
switched on while the vacuum is charging.
Fully charged

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Maintenance
IMPORTANT! Turn off the cleaner before conducting any maintenance tasks.
It is recommended to clean the Dust Canister after each use or when dust
reaches the Max ll line.
Emptying the Dust Canister
Press the Dust Bin Lid Release button to open the bottom cover
of the vacuum to empty the Dust Canister.
Cleaning the Dust Bin Filter and HEPA Filter
Turn the Dust Bin Filter anticlockwise to unlock and release.
To remove the HEPA Filter, turn anticlockwise to unlock and
release.
Note: It is recommended to replace the Dust Bin Filter
and HEPA Filter every 6 months.

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Maintenance (continued)
Cleaning the Roller Brush
The rotating brush must be free of debris for effective
cleaning and maximum suction. If a build-up of debris
is found around the rotating brush, remove by carefully
cutting with scissors.

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Maintenance & Spare Parts
Spare Parts
Part Part Number
Filter 32201727
Power Adaptor 33201765
Powerhead 33788143
Agitator 33788144
Please contact Godfreys Customer Care Australia on 1800 815 270 or
NZ 0800 282 288 to nd your local spare parts provider.

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Troubleshooting
Fault Cause Solution
Cleaner doesn’t start Flat battery Charge the vacuum cleaner
Reduced suction The Dust Canister is full of dust Empty the Dust Canister
Filter is blocked Clean or replace the lter
The air way is blocked Clear the air way
The charging indicator light
fails to turn on during charging
(“indicator light is ashing in
sequence” indicates the status of
charging)
The charger is not fully inserted
to the cleaner
Remove the charger from the cleaner
and then reinsert the charger to the
cleaner again
The charger is not connected to
mains power
Connect the charger to the mains
power
Insufcient application time after
charging
Insufcient charging time Fully charge the battery according
to the instruction described in the
charging section
Normal discharge reduction
in battery
Purchase a new battery
Problems and solutions
If you come across a problem, please use the checklist of troubleshooting tips before contacting
Godfreys Customer Care.

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Notes
Troubleshooting & Notes

Your cleaner, in the case of domestic use, has a one year parts
and labour warranty against product defects and failures when the
product is used in accordance with the terms and conditions of
this warranty statement.
This warranty commences from the original date of purchase and
is not transferable; please retain your original proof of purchase
for any warranty claims. This warranty is valid only in the country
where the cleaner is purchased.
The cleaner must be operated in accordance with these instructions
and used only for domestic household cleaning to remove DRY
dirt and dust from household carpets, ooring and fabrics. This
cleaner is not t to be used as an industrial cleaner, and is not
designed for the collection of vitreous building material including
particle board, construction products and similar products such
as wood/bres, cement, llers, bre glass etc or excessive or
frequent sand. The infrequent pick-up of these materials in these
circumstances may be harmful to your cleaner and may void the
manufacturer’s warranty.
Accessories and consumables including dust bags and lters,
unless defective in manufacture, are not subject to this warranty. In
order to prolong the life of accessories and consumables, regular
care and maintenance is recommended.
When properly used and cared for, your cleaner will render
excellent service; refer to the instruction manual for further details,
as misuse or failure to follow the instructions makes this warranty
void.
In the event of service or advice being needed, please contact
Electrical Home-Aids Pty. Limited, Level 1, Building 3, Brandon
Ofce Park, 530 Springvale Road, Glen Waverley Victoria 3150, or
on 1800 815 270 (AUS) or 0800 282 288 (NZ), Monday-Friday 9am-
5pm EST. The decision to repair or replace the cleaner is at the
sole discretion of Electrical Home-Aids Pty. Limited. If Electrical
Home-Aids Pty. Limited decide to repair or replace the cleaner, it
will do so at its own cost.
Electrical Home-Aids Pty. Limited is unable to accept responsibility
under this warranty for any repair work not carried out by an
authorised Service Agent or from the use of non-genuine parts.
If any part is no longer available or manufactured, Electrical
Home-Aids Pty. Limited will replace it with a genuine functional
replacement part. This warranty does not apply to the cost of
replacing any parts of the product due to normal wear and tear,
alterations, improper installation, physical abuse, misuse or
accidental damage. Any transportation costs involved in the repair
of defective parts shall be borne by the claimant.
If proof of purchase cannot be provided at the time of a warranty
claim or service, any work carried out on the cleaner is chargeable.
The repair of the cleaner under this warranty does not extend the
original period of warranty.
The benets conferred by this warranty are in addition to all other
rights and remedies in respect of the product as outlined under
the Competition and Consumer Act and other State and Territory
laws.
“Our goods come with guarantees that cannot be excluded in
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.”
Conditions of warranty
Call Godfreys Customer Care
with any product queries
Australia 1800 815 270
New Zealand 0800 282 288
To nd out more about our range,
visit: www.godfreys.com.au
www.godfreys.co.nz
email: [email protected]
V2 01/21
X20
Cordless Stick Vacuum