IAdea XDS-2288 User manual

IAD_DGS_X28_10EP
XDS-2285 / XDS-2288
Quick Start Guide
This printed quick guide provides a quick walk-through of the set up process. For
complete documentation, please visit http://support.IAdea.com.
Box Content
Smart signboard Power adapter
Mounting and Installation
This smart signboard accepts a MIS-D100 (100 mm x 100 mm) VESA-Compliant
mounting interface and the recommended screw is M4 x 6 mm excluding bracket
thickness.
Important:
Operating the smart signboard with its back casing pressed down against a at
surface (eg. table top) increases the risk of overheating the smart signboard and
decreases system performance.
Users are recommended to keep the back casing clear of direct casing-against-
at-surface contact when operating the smart signboard to allow adequate air
circulation and minimize overheating the system.
Power cord IO cover
Reseting player to default factory
Factory reseting the smart signboard will result in the removal of all saved con-
tents, passwords, and congurations in settings. Please refer to the steps below
to complete the smart signboard factory reseting process:
Please follow the instructions below to collect the player's DEBUG log:
How do I provide a DEBUG log, for a misbehaving player, to the support team?
Troubleshooting
Press at one corner of the screen and hold for 10 seconds
to exit playback and enter setup menu.
How do I interrupt playback and enter setup menu?
Prepare a blank USB stick in FAT-32 format.1
Create a folder named "DEBUG" (case insensitive) in the root of USB stick.2
Make sure the player is operating (see welcome screen or playing content).3
Insert the USB stick into player and wait for 30 seconds.4
Within the "DEBUG" folder, is a folder with a string of number as its name.
If the string of numbers are all zero's, the debug log has not been collected
properly. Repeat step 1-4 again and make sure to wait the 30 seconds.
5
Zip the"DEBUG" folder and send to IAdea Support Team.6
Use a pen to press and hold the reset button - do not release until Step 4.1
Insert the power cord.2
Wait 30 seconds for the system reboot indicating your data is erased.3
Release the reset button and your smart signboard will initialize in factory
default state.
4

IAD_DGS_X28_10EP
Boot up1
Set content4
Make congurations3
Plug in the AC adapter and Ethernet cable (if that
is the preferred method of connecting to network)
located at the back of the smart signboard and
it will power on automatically. Once the user has
exited the boot up screen, users can go through
system congurations in both landscape and por-
trait orientations.
Basic settings
When boot up is complete, the user will see the
“Basic settings” which allows the user to make
congurations or autoplay pre-loaded content.
Please note, the smart signboard is set to autoplay
pre-loaded content 15 seconds after boot up. This
can be canceled if “Cancel autoplay in 15s” is
selected which lets the user remain on the “Basic
settings” and initiate playback manually.
System Setup
Content Management
Please consult the software documentation for information specic to your
content management solution.
Once the smart signboard has completed all the
recommended congurations, complete the last
boot up process and your smart signboard is ready
for the pre-loaded content management system.
To change smart signboard system language,
touch for XDS-2288 or USB mouse for XDS-2285,
select “(Current Language) ....” For system con-
gurations, select “Advanced.”
Important recommended congurations:
Port Connections
2
Set correct time, date, and time zone for
properly scheduled playback.
1
Set password to prevent unauthorized
access during setup menu.
2
Set network for establishing network
connection.
3