IBM QRadar XGS 5200 Guide

Network Interface Module Replacement Instructions
This document helps you to complete the following tasks:
vRemove a failed network interface module and replace it with a new network interface module
vVerify that the replacement network interface module is working correctly
Best practice: Replace a failed network interface module as soon as possible.
Important: Before you proceed with these instructions, review the IBM Systems Safety Notices provided in
the IBM Media Terms and Conditions CD that is included with your appliance model.
Note: The illustrations in this document might differ slightly from your appliance model.
Supported appliances
The instructions in this document support IBM®QRadar®Network Security XGS 5200 (IBM Part Number:
00VM976).
Replacing a failed network interface module
About this task
Identifying the network interface module
The front panel of the appliance contains the network interface modules, as highlighted in yellow in the
following figure:
Procedure
1. Turn off the appliance by using the local management interface (LMI) or the command-line interface
(CLI).
2. Unplug all of the power cords that are attached to the appliance.
3. Grasp the blue latch on the front of the appliance and pull it toward you.
4. Pull the lever on the failed module toward you, and then pull module from the chassis, as shown in
the following figure:
Figure 1. Location of the network interface modules on the front of the appliance
© Copyright IBM Corp. 2017, 2017 1

5. Set aside the failed module.
Attention: As you unpack the replacement module, make sure that you do not touch the gold
connectors on the back of the module, and do not let the gold connectors come in contact with the
packing material. In addition, do not let these gold connectors touch the appliance while you are
inserting the replacement module into the chassis. The gold connectors are extremely fragile and can
be damaged if they touch anything.
6. Unpack the replacement module.
7. Carefully align the replacement module with the chassis, and then push the module into the chassis
until the module is in place.
8. Push the blue latch on the front of appliance into place.
9. Plug in all of the power cords that are attached to the appliance.
10. Turn on the appliance by pressing the power button on the front.
11. Verify that the LCD panel on the front of the appliance is illuminated.
What to do next
Check whether the new module is working correctly by logging in to the appliance LMI and verifying
that the new module was recognized by the appliance.
Figure 2. Removing a network interface module from the front of the appliance
2IBM Security: Network Interface Module Replacement Instructions for IBM Part Number 00VM976