IBM QRadar XGS 5200 Guide

IBM Security IBM

Power Supply Replacement Instructions
This document helps you to complete the following tasks:
vIdentify a failed power supply
vRemove the failed power supply and replace it with a new power supply
vVerify that the replacement power supply is working correctly
Best practice: Replace a failed power supply as soon as possible.
Important: Before you proceed with these instructions, review the IBM Systems Safety Notices provided in
the IBM Media Terms and Conditions CD that is included with your appliance model.
Note: The illustrations in this document might differ slightly from your appliance model.
Supported appliances
The instructions in this document support IBM®QRadar®Network Security XGS 5200 (IBM Part Number:
00VM976).
CAUTION:
The power control button on the device and the power switch on the power supply do not turn off the
electrical current supplied to the device. The device also might have more than one power cord. To
remove all current from the device, ensure that all power cords are disconnected from the power
source.
CAUTION:
Never remove the cover on a power supply or any part that has the following label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a problem with one
of these parts, contact a service technician.
© Copyright IBM Corp. 2017, 2017 1

Identifying a failed power supply
The power supply unit uses an LED that indicates whether the unit is working as expected. The location
of the LED is shown in the following figure:
The following table indicates the potential problems that can occur with the power supply:
Table 1. Power supply LED combinations for detecting potential problems
Power supply condition LED state
Normal work Green
No AC power to all the power supplies Off
AC present / Only 12VSB on (PS off) or PS in CR state 1 Hz Blink Green
AC cord unplugged with a second power supply in
parallel still with AC input power
0.5 Hz Blink Green
Power supply warning events where power supply
continues to operate: high temp, high power, high
current, slow fan
1 Hz Blink Red
Power supply critical event causing a shutdown, failure,
OCP, OVP, Fan Fail
Red
Figure 1. Power supply LED
2IBM Security: Power Supply Replacement Instructions for IBM Part Number 00VM976

Replacing a failed power supply
Before you begin
When you replace a failed power supply, do not unplug the power supply unit that is working. This
action disrupts service to the appliance.
Procedure
1. Remove the failed power supply from the power supply bay by pinching the side clip and pulling the
failed power supply from the bay, as shown in Figure 2.
Important:
During normal operation, each power supply bay must contain either a power supply or a power
supply blank for proper cooling.
2. Slide the AC power supply into the bay until the retention latch clicks into place. Make sure that the
power supply connects firmly to the power supply connector.
3. Connect the power cord for the new AC power supply to the power cord connector on the power
supply. The AC power supply connectors on the back of the appliance are shown in the following
figure:
Figure 2. Removing the power supply from the back of the appliance
Power Supply Replacement Instructions 3

4. Route the power cord through the power supply handle and through any cable clamps on the back of
the appliance to prevent the power cord from being accidentally pulled out when you slide the
appliance into and out of the rack.
5. Connect the power cord to a properly grounded electrical outlet.
What to do next
Make sure that the AC power LED and the DC power LED on the AC power supply are illuminated,
which indicates that the power supply is operating correctly. The two power LEDs are to the left of the
power cord connector.
Figure 3. Identifying the power cord connectors
4IBM Security: Power Supply Replacement Instructions for IBM Part Number 00VM976

Power Supply Replacement Instructions 5

IBM®
Printed in USA