IBM 866251Y - Netfinity 5500 M20 Owner's manual

S37L-2020-01
IBM Netfinity Servers
IBM Netfinity 5500 M20 - Type 8662
Models 31Y, 3RY, 41Y, 4RY, 51Y, 52G, 5RY, 61G,
61Y, 6RY
Hardware Maintenance Manual
June 1999
We Want Your Comments!
(Please see page 372)

S37L-2020-01
IBM Netfinity Servers
IBM Netfinity 5500 M20 - Type 8662
Models 31Y, 3RY, 41Y, 4RY, 51Y, 52G, 5RY, 61G,
61Y, 6RY
Hardware Maintenance Manual
June 1999
We Want Your Comments!
(Please see page 372)
IBM

Note
Before using this information and the product it
supports, be sure to read the general information
under “Notices” on page 376.
Second Edition (June 1999)
The following paragraph does not apply to the United
Kingdom or any country where such provisions are
inconsistent with local law: INTERNATIONAL
BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions,
therefore, this statement may not apply to you.
This publication could include technical inaccuracies or
typographical errors. Changes are periodically made to
the information herein; these changes will be incorporated
in new editions of the publication. IBM may make
improvements and/or changes in the product(s) and/or the
program(s) described in this publication at any time.
This publication was developed for products and services
offered in the United States of America. IBM may not offer
the products, services, or features discussed in this
document in other countries, and the information is subject
to change without notice. Consult your local IBM
representative for information on the products, services,
and features available in your area.
Requests for technical information about IBM products
should be made to your IBM reseller or IBM marketing
representative.
 Copyright International Business Machines
Corporation 1997, 1999. All rights reserved.
Note to U.S. Government users–Documentation related to
Restricted rights–Use, duplication, or disclosure is subject
to restrictions set forth in GSA ADP Schedule Contract
with IBM Corp.
ii Netfinity Server HMM

About this supplement
This supplement contains diagnostic information,
Symptom-to-FRU Indexes, service information, error
codes, error messages, and configuration information for
the Netfinity 5500 M20 - Type 8662.
Important
This manual is intended for trained servicers who are
familiar with IBM PC Server products.
Important safety information
Be sure to read all caution and danger statements in this
book before performing any of the instructions.
Leia todas as instruções de cuidado e perigo antes de
executar qualquer operação.
Prenez connaissance de toutes les consignes de type
Attention et
Danger avant de procéder aux opérations décrites par les
instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine
Anweisung ausführen.
iii

Accertarsi di leggere tutti gli avvisi di attenzione e di
pericolo prima di effettuare qualsiasi operazione.
Lea atentamente todas las declaraciones de precaución y
peligro ante
de llevar a cabo cualquier operación.
Online support
Use the World Wide Web (WWW) or the IBM PC
Company BBS to download Diagnostic, BIOS Flash, and
Device Driver files.
File download address is:
http://www.ibm.com/pc/files.html
The IBM PC Company BBS can be reached at (919)
517-0001.
IBM online addresses:
The HMM manuals online address is:
http://www.ibm.com/pc/us/cdt/hmm.html
The IBM PC Company Support Page is:
http://www.ibm.com/support/
The IBM PC Company Home Page is:
http://www.ibm.com/pc/
iv Netfinity Server HMM

Contents
About this supplement ............... iii
Important safety information .......... iii
Online support . . . . . . . . . . . . . . . . . iv
Netfinity 5500 M20 - Type 8662 .......... 1
General checkout . . . . . . . . . . . . . . . . . 8
Diagnostic tools . . . . . . . . . . . . . . . . . . 11
Features . . . . . . . . . . . . . . . . . . . . . 17
Configuring the server ............... 19
Additional service information ........... 44
ServeRAID system board controller ........ 66
Locations/Removals . . . . . . . . . . . . . . . 160
Symptom-to-FRU index . . . . . . . . . . . . . 285
Undetermined problems . . . . . . . . . . . . . 325
Parts listing (Type 8662) ............ 327
Related service information .......... 339
Safety information . . . . . . . . . . . . . . . . 340
Laser compliance statement ........... 369
Send us your comments! ............ 372
Problem determination tips ........... 373
Phone numbers, U.S. and Canada ........ 374
Notices . . . . . . . . . . . . . . . . . . . . . 376
Trademarks . . . . . . . . . . . . . . . . . . 376
 Copyright IBM Corp. 1999 v

vi Netfinity Server HMM

Netfinity 5500 M20 - Type 8662
General checkout . . . . . . . . . . . . . . . . . 8
Diagnostic tools . . . . . . . . . . . . . . . . . . 11
Diagnostic programs . . . . . . . . . . . . . . 11
Power-on self-test (POST) ........... 11
POST beep codes ............... 12
Error messages - descriptions ......... 12
POST error messages ........... 13
Diagnostic error messages ......... 13
Software-generated error messages ..... 13
System error log ................ 13
Option diskettes . . . . . . . . . . . . . . . . 13
Running diagnostic programs .......... 14
Viewing the test log .............. 16
Features . . . . . . . . . . . . . . . . . . . . . 17
Configuring the server ............... 19
Configuration overview . . . . . . . . . . . . . 20
Configuration/Setup Utility program ....... 21
Configuration/Setup Utility main menu ...... 22
System summary . . . . . . . . . . . . . . 23
System information . . . . . . . . . . . . . 23
Product data . . . . . . . . . . . . . . 23
System card data ............ 23
PCI routing . . . . . . . . . . . . . . . 23
Devices and I/O ports ............ 24
Date and time ............... 25
System security . . . . . . . . . . . . . . 25
Using the power-on password menu . . . 26
Using the Administrator Password menu . 28
Start options . . . . . . . . . . . . . . . . 29
Advanced setup . . . . . . . . . . . . . . 29
Core chip set control .......... 29
Cache control . . . . . . . . . . . . . . 29
PCI bus control ............. 30
Memory settings . . . . . . . . . . . . . 30
Advanced ISA settings .......... 30
Virtual wire mode selection ........ 30
Plug and Play ............... 31
Error logs . . . . . . . . . . . . . . . . . 31
POST error log ............. 31
System error log ............ 31
Save settings . . . . . . . . . . . . . . . . 32
Restore settings . . . . . . . . . . . . . . 32
Load default settings ............ 32
Exit setup . . . . . . . . . . . . . . . . . 32
Configuring options . . . . . . . . . . . . . . 32
Configuring ISA and PCI adapters ....... 33
Resolving configuration conflicts ........ 33
Resolving hardware configuration conflicts . . 34
Resolving software configuration conflicts . . 34
Configuring the ethernet controller ....... 35
Ethernet cable specifications .......... 36
 Copyright IBM Corp. 1999 1

Ethernet connection problems ......... 39
Failover for redundant Ethernet ......... 40
Special considerations when combining failover
and hot-plug functions ........... 40
Configuring for failover ........... 41
OS/2 . . . . . . . . . . . . . . . . . . 41
Windows NT . . . . . . . . . . . . . . 41
IntraNetWare . . . . . . . . . . . . . . 42
Additional service information ........... 44
Bypassing an unknown power-on password . . . 45
Ethernet subsystem error messages ...... 45
RPL-related error messages ......... 45
Light path diagnostics ............. 48
Netfinity Advanced System Management Processor 52
System requirements for the Advanced System
Management Service with Netfinity Manager 53
Accessing the Netfinity Advanced System
Management Processor without Netfinity
Manager . . . . . . . . . . . . . . . . . 53
System power menu selections ...... 56
Boot menu selections .......... 57
Using remote video mode to monitor and
access POST . . . . . . . . . . . . . 58
Software installation . . . . . . . . . . . . . . 60
Specifications . . . . . . . . . . . . . . . . . 61
Status LEDs . . . . . . . . . . . . . . . . . . 63
Using the ServeRAID Advanced Configuration
Functions . . . . . . . . . . . . . . . . . . 63
Setting the BootCd feature ......... 64
ServeRAID system board controller ........ 66
Understanding RAID technology ........ 67
Interleave depth and stripe-unit size ..... 67
Supported RAID levels ........... 67
RAID level-0 . . . . . . . . . . . . . . 68
RAID level-1 . . . . . . . . . . . . . . 69
Enhanced RAID level-1 ......... 69
RAID level-5 . . . . . . . . . . . . . . 70
ServeRAID Configuration Program ....... 70
Starting the configuration program ...... 72
Configuration mode . . . . . . . . . . . . . 73
Learning about custom configuration ..... 75
Using custom configuration ......... 76
Information mode . . . . . . . . . . . . . . 78
Logical drive state descriptions ....... 82
Physical drive state descriptions ....... 83
Changing the ServeRAID configuration settings 84
Tool bar . . . . . . . . . . . . . . . . . . 85
Menu bar . . . . . . . . . . . . . . . . . 86
ServeRAID Mini-Configuration Program ..... 94
Viewing the controller status ......... 94
Viewing the configuration .......... 95
Advanced Configuration Functions ...... 96
Setting the bootable CD-ROM feature .... 97
ServeRAID Administration and Monitoring Program 98
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