IBM 84875MU User manual

xSeries 206
Type 8482 and 8487
Hardware Maintenance Manual and
Troubleshooting Guide


xSeries 206
Type 8482 and 8487
Hardware Maintenance Manual and
Troubleshooting Guide


Notes
vBefore using this information and the product it supports, read the general information in Appendix C, “Notices,” on page
141.
vThe most recent version of this document is available at http://www.ibm.com/pc/support/.
16th Edition (April 2009)
© Copyright International Business Machines Corporation 2004, 2007.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

About this document
This document contains diagnostic information, a symptom-to-FRU index, service
information, error codes, error messages, and configuration information for the IBM®
Eserver™xSeries®206 Type 8482 and 8487 server.
Important: The field replaceable unit (FRU) procedures in this document are
intended for trained servicers who are familiar with IBM xSeries
products. Customer replacement units (CRUs) can be replaced by the
customer. See the parts listing in “System” on page 100 to determine if
the component being replaced is a CRU or a FRU. Before servicing an
IBM product, be sure to review “Safety information” on page 107.
Important safety information
Be sure to read all caution and danger statements in this book before performing
any of the instructions.
Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.
Prenez connaissance de toutes les consignes de type Attention et
Danger avant de procéder aux opérations décrites par les instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare
qualsiasi operazione.
Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a
cabo cualquier operación.
WARNING: Handling the cord on this product or cords associated with accessories
sold with this product, will expose you to lead, a chemical known to the State of
California to cause cancer, and birth defects or other reproductive harm. Wash
hands after handling.
ADVERTENCIA: El contacto con el cable de este producto o con cables de
accesorios que se venden junto con este producto, pueden exponerle al plomo, un
elemento químico que en el estado de California de los Estados Unidos está
considerado como un causante de cancer y de defectos congénitos, además de
otros riesgos reproductivos. Lávese las manos después de usar el producto.
Online support
You can download the most current diagnostic, BIOS flash, and device-driver files
from http://www.ibm.com/pc/support/.
© Copyright IBM Corp. 2004, 2007 iii

iv xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide

Contents
About this document ......................iii
Important safety information ....................iii
Online support .........................iii
Chapter 1. Introduction ......................1
Related documentation ......................1
Notices and statements used in this document..............2
Features and specifications.....................3
Server controls, LEDs, and power ..................4
Front view ..........................4
Rear view ..........................6
Server power features......................7
Chapter 2. Configuring the server .................9
Using the Configuration/Setup Utility program ..............9
Using the Adaptec HostRAID configuration programs ...........10
Using the Intel Gigabit Ethernet Utility program .............10
Using ServeRAID Manager ....................10
Using the Boot Menu program ...................11
Chapter 3. Diagnostics .....................13
General checkout ........................13
Diagnostic tools overview .....................15
Power-on self-test ........................15
POST beep codes ......................15
POST error messages .....................16
Diagnostic programs and error messages ...............16
Text messages ........................16
Downloading the diagnostic program ................17
Starting the diagnostic programs and viewing the test log ........17
Diagnostic error message tables .................18
Error charts ..........................18
Small computer system interface (SCSI) messages (some models) .....18
Diagnostic LEDs ........................19
Updating BIOS code .......................19
Recovering from a POST/BIOS update failure .............20
Erasing a lost or forgotten password (clearing CMOS memory) .......21
Power checkout ........................22
Chapter 4. Installing options ...................23
Installation guidelines ......................23
System reliability guidelines ...................23
Handling static-sensitive devices .................24
Major components of the xSeries 206 Type 8482 and 8487 server ......25
Removing the side cover .....................26
Removing the bezel .......................27
Removing and installing the support bracket ..............28
Installing a memory module ....................29
Installing a drive ........................31
Installing a drive in bay 2 or 4 ..................32
Replacing the CD-ROM drive in bay 2 ...............35
Replacing the diskette drive in bay 3 ................36
Installing a hot-swap SCSI hard disk drive in bay 5, 6, or 7 .......36
© Copyright IBM Corp. 2004, 2007 v

SCSI IDs for hot-swap hard disk drives ...............39
Installing a non-hot-swap SCSI hard disk drive in bay 4, 5, 6, or 7 .....39
Installing a simple-swap Serial ATA hard disk drive in bay 5, 6, or 7 ....41
Power and signal cables for internal drives .............43
Installing an adapter .......................44
Cabling an optional SCSI adapter ..................46
Installing a security rope clip ....................47
Replacing the battery ......................48
Completing the installation.....................50
Replacing the bezel ......................50
Replacing the side cover ....................50
Connecting the cables .....................50
Updating the server configuration .................51
Connecting external options ....................51
Installing the server in a rack....................52
Chapter 5. Input/output connectors ................53
Auxiliary-device (pointing-device) connector ..............54
Ethernet (RJ-45) connector ....................54
Keyboard connector .......................54
Parallel connector ........................54
Serial connectors ........................55
Ultra320 SCSI connector .....................55
Universal Serial Bus connectors ..................56
Video connector ........................57
Chapter 6. Field replaceable units .................59
Hard disk drive backplane .....................60
SCSI mini-PCI-X adapter .....................61
Rear fan ...........................62
Control panel assembly......................63
Front USB connector assembly ...................64
Power supply .........................65
Microprocessor and fan sink ....................67
System board .........................69
System-board option connectors .................69
System-board internal connectors .................70
System-board external connectors.................71
System-board LEDs ......................72
System-board switches and jumpers ................73
System board removal .....................73
Chapter 7. Symptom-to-FRU index .................77
Beep symptoms ........................78
No-beep symptoms .......................79
POST error codes........................80
Diagnostic error codes ......................83
System board LEDs .......................85
Error symptoms ........................86
Service processor error codes ...................92
ServeRAID error codes ......................92
POST (ISPR) error procedures ...................93
SCSI error codes ........................96
Undetermined problems .....................97
Problem determination tips ....................98
vi xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide

Chapter 8. Parts listing, Type 8482 and 8487 .............99
System ...........................100
Recovery CDs.........................102
Keyboard CRUs ........................102
Power cord CRUs .......................103
Appendix A. Getting help and technical assistance ..........105
Before you call ........................105
Using the documentation.....................105
Getting help and information from the World Wide Web .........106
Software service and support ...................106
Hardware service and support ...................106
Appendix B. Related service information ..............107
Safety information .......................107
General safety .......................107
Electrical safety .......................108
Safety inspection guide ....................109
Handling electrostatic discharge-sensitive devices ..........110
Grounding requirements ....................110
Safety notices (multilingual translations) ..............111
Appendix C. Notices ......................141
Edition notice .........................141
Trademarks..........................142
Important notes ........................142
Product recycling and disposal ..................143
Battery return program .....................143
Index ............................145
Contents vii

viii xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide