IBM x3350 - System - 4192 User manual

Welcome.
Thank you for buying an
IBM server.
This server
contains information for setting
up and configuring your server.
For detailed information about
your server, view the publications
on the IBM
You can also find the most
current information about
your server at http://www.ibm.com/
systems/support.
Your server
is based on the X-Architecture
technology, and it features
superior performance, availability,
and affordability.
Installation Guide
System x
Documentation CD.
Installation Guide
System x3350
Types 4192 and 4193
Turn off the server
and install options.
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start correctly?
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No
Go to the Server Support
flow chart on the reverse
side of this page.
Start the server.
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start correctly?
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Install the server in the rack cabinet
and cable the server and options;
then, restart the server.
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server setup
completed?
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install the operating
system?
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to register the server.
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support/
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Yes
Yes
No
Use the IBM
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to set up and
configure hardware.
Go to the Server Support
flow chart on the reverse
side of this page.
Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs

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Yes
No
No
See the troubleshooting
information that comes with
the server to determine
the cause of the problem
and the action to take.
Update the firmware to the
latest level.
You can download firmware from
.
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support/
No
No Software
Yes
Yes
Hardware
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list at
http://www.ibm.com/servers/eserver/
serverproven/compat/us/.
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Yes
Is the problem
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Is the problem
solved?

IBM System x3350 Ty p es 4192 and 4193
Installation Guide


Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 57
and the Warranty and Support Information document on the IBM System xDocumentation CD.
First Edition (January 2008)
©Copyright International Business Machines Corporation 2008. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety ............................v
Chapter 1. Introduction ......................1
The IBM System xDocumentation CD.................2
Hardware and software requirements ................2
Using the Documentation Browser .................2
Notices and statements in this document................3
Features and specifications.....................3
Major components of the server ...................5
Chapter 2. Installing optional devices ................7
Installation guidelines .......................7
System reliability guidelines....................8
Working inside the server with the power on .............8
Handling static-sensitive devices ..................9
Removing the server cover .....................9
Installing ahard disk drive .....................11
Installing ahot-swap hard disk drive ................11
Installing asimple-swap hard disk drive ...............12
Installing an adapter .......................13
Installing amemory module (DIMM) .................15
Completing the installation.....................17
Replacing the server cover ...................17
Connecting the cables .....................18
Updating the server configuration .................19
Chapter 3. Server controls, LEDs, connectors, and power........21
Front view ..........................21
Rear view ...........................23
Server power features ......................24
Turning on the server .....................24
Turning off the server .....................24
Chapter 4. Configuring the server .................27
Using the ServerGuide Setup and Installation CD ............27
Using the Configuration/Setup Utility program .............28
Using the LSI Logic Configuration Utility program ............28
Using the baseboard management controller ..............29
Using the Boot Menu program ...................29
Enabling the Broadcom Gigabit Ethernet Utility program..........29
Configuring the Broadcom Gigabit Ethernet controller...........30
Updating IBM Director ......................30
Setting up aRemote Supervisor Adapter II SlimLine ...........31
Chapter 5. Solving problems ...................33
Diagnostic tools overview .....................33
POST beep codes .......................33
POST error codes........................34
Troubleshooting tables ......................37
CD or DVD drive problems ...................37
General problems .......................38
Hard disk drive problems ....................38
Intermittent problems......................39
©Copyright IBM Corp. 2008 iii

USB keyboard, mouse, or pointing-device problems ..........40
Memory problems .......................41
Microprocessor problems ....................42
Monitor problems .......................42
Optional-device problems ....................45
Power problems .......................46
Serial device problems .....................47
ServerGuide problems .....................48
Software problems ......................49
Universal Serial Bus (USB) device problems .............50
Video problems........................50
Light path diagnostics ......................50
Diagnosing problems using light path diagnostics ...........51
Light path diagnostics LEDs ...................51
Appendix A. Getting help and technical assistance ..........55
Before you call .........................55
Using the documentation .....................55
Getting help and information from the World Wide Web ..........55
Software service and support ...................56
Hardware service and support ...................56
IBM Taiwan product service ....................56
Appendix B. Notices ......................57
Trademarks ..........................57
Important notes.........................58
Product recycling and disposal ...................59
Battery return program ......................60
German Ordinance for Work gloss statement ..............62
Electronic emission notices ....................62
Federal Communications Commission (FCC) statement .........62
Industry Canada Class Aemission compliance statement ........62
Avis de conformité àla réglementation d’Industrie Canada ........62
Australia and New Zealand Class Astatement ............62
United Kingdom telecommunications safety requirement.........62
European Union EMC Directive conformance statement .........63
Taiwanese Class Awarning statement ...............63
Chinese Class Awarning statement ................63
Japanese Voluntary Control Council for Interference (VCCI) statement ...64
Korean Class Awarning statement ................64
Index ............................65
iv IBM System x3350 Types 4192 and 4193: Installation Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat udit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
©Copyright IBM Corp. 2008 v

Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Important:
Each caution and danger statement in this document is labeled with a
number. This number is used to cross reference an English-language
caution or danger statement with translated versions of the caution or
danger statement in the Safety Information document.
For example, if acaution statement is labeled "Statement 1",
translations for that caution statement are in the Safety Information
document under "Statement 1."
Be sure to read all caution and danger statements in this document
before you perform the procedures. Read any additional safety
information that comes with the server or optional device before you
install the device.
vi IBM System x3350 Types 4192 and 4193: Installation Guide

Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid ashock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
vConnect all power cords to aproperly wired and grounded electrical
outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal
cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safety vii

Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
amodule containing alithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
vThrow or immerse into water
vHeat to more than 100°C (212°F)
vRepair or disassemble
Dispose of the battery as required by local ordinances or regulations.
viii IBM System x3350 Types 4192 and 4193: Installation Guide

Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
vDo not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
vUse of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
Safety ix

Statement 4:
≥18 kg (39.7 lb.) ≥32 kg (70.5 lb.) ≥55 kg (121.2 lb.)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1
2
xIBM System x3350 Types 4192 and 4193: Installation Guide

Statement 6:
CAUTION:
Do not place any objects on top of arack-mounted device unless that
rack-mounted device is intended for use as ashelf.
Statement 8:
CAUTION:
Never remove the cover on apower supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect aproblem with one of these parts, contact
aservice technician.
Statement 12:
CAUTION:
The following label indicates ahot surface nearby.
Safety xi

Statement 26:
CAUTION:
Do not place any object on top of rack-mounted devices.
xii IBM System x3350 Types 4192 and 4193: Installation Guide

Chapter 1. Introduction
This Installation Guide contains instructions for setting up your IBM®System x3350
Type 4192 or 4193 server and basic instructions for installing some optional
devices. More detailed instructions for installing optional devices are in the User’s
Guide on the IBM System x™Documentation CD, which comes with the server. This
document contains information about:
vSetting up and cabling the server
vInstalling some optional devices
vStarting and configuring the server
vSolving problems
If firmware and documentation updates are available, you can download them from
the IBM Web site. The server might have features that are not described in the
documentation that comes with the server, and the documentation might be updated
occasionally to include information about those features, or technical updates might
be available to provide additional information that is not included in the server
documentation. To check for updates, complete the following steps:
Note: Changes are made periodically to the IBM Web site. The actual procedure
might vary slightly from what is described in this document.
1. Go to http://www.ibm.com/systems/support.
2. Under Product support,click System x.
3. Under Popular links,click Software and device drivers for firmware updates,
or click Publications lookup for documentation updates.
The server comes with an IBM ServerGuide™Setup and Installation CD to help you
configure the hardware, install device drivers, and install the operating system.
The server comes with alimited warranty. You can obtain up-to-date information
about the server and other IBM server products at http://www.ibm.com/systems/x/.
Record information about the server in the following table. You will need this
information when you register the server with IBM.
Product name IBM System x3350 server
Machine type 4192 or 4193
Model number _____________________________________________
Serial number _____________________________________________
The model number and serial number are on the ID label on the front of the server,
as shown in the following illustration.
The following illustration shows a2.5-inch hard disk drive server model.
ID label
©Copyright IBM Corp. 2008 1

The following illustration shows ahot-swap or simple-swap 3.5-inch hard disk drive
server model.
ID label
Throughout this documentation, the terms 2.5-inch models and 3.5-inch models are
used to distinguish between the server models.
For alist of supported optional devices for the server, see http://www.ibm.com/
servers/eserver/serverproven/compat/us/.
See the Rack Installation Instructions document for complete rack installation and
removal instructions.
The IBM System xDocumentation CD
The IBM System xDocumentation CD contains documentation for the server in
Portable Document Format (PDF) and includes the IBM Documentation Browser to
help you find information quickly.
Hardware and software requirements
The IBM System xDocumentation CD requires the following minimum hardware
and software:
vMicrosoft®Windows®XP, Windows®2000, or Red Hat Linux®
v100 MHz microprocessor
v32 MB of RAM
vAdobe®Acrobat®Reader 3.0 (or later) or xpdf, which comes with Linux operating
system.
Using the Documentation Browser
Use the Documentation Browser to browse the contents of the CD, read brief
descriptions of the documents, and view documents using Adobe Acrobat Reader or
xpdf. The Documentation Browser automatically detects the regional settings in use
in your server and displays the documents in the language for that region (if
available). If adocument is not available in the language for that region, the
English-language version is displayed.
Use one of the following procedures to start the Documentation Browser:
vIf Autostart is enabled, insert the CD into the CD or DVD drive. The
Documentation Browser starts automatically.
vIf Autostart is disabled or is not enabled for all users, use one of the following
procedures:
–If you are using aWindows operating system, insert the CD into the CD or
DVD drive and click Start --> Run.In the Open field, type
e:\win32.bat
where eis the drive letter of the CD or DVD drive, and click OK.
2IBM System x3350 Types 4192 and 4193: Installation Guide

–If you are using Red Hat Linux, insert the CD into the CD or DVD drive; then,
run the following command from the /mnt/cdrom directory:
sh runlinux.sh
Select the server from the Product menu. The Available Topics list displays all the
documents for the server. Some documents might be in folders. Aplus sign (+)
indicates each folder or document that has additional documents under it. Click the
plus sign to display the additional documents.
When you select adocument, adescription of the document is displayed under
Topic Description.To select more than one document, press and hold the Ctrl key
while you select the documents. Click View Book to view the selected document or
documents in Acrobat Reader or xpdf. If you selected more than one document, all
the selected documents are opened in Acrobat Reader or xpdf.
To search all the documents, type aword or word string in the Search field and
click Search.The documents in which the word or word string appears are listed in
order of the most occurrences. Click adocument to view it, and press Crtl+F to use
the Acrobat search function, or press Alt+F to use the xpdf search function within
the document.
Click Help for detailed information about using the Documentation Browser.
Notices and statements in this document
The caution and danger statements in this document are also in the multilingual
Safety Information document, which is on the IBM System xDocumentation CD.
Each statement is numbered for reference to the corresponding statement in the
Safety Information document.
The following notices and statements are used in this document:
vNote: These notices provide important tips, guidance, or advice.
vImportant: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
vAttention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage might occur.
vCaution: These statements indicate situations that can be potentially hazardous
to you. Acaution statement is placed just before the description of apotentially
hazardous procedure step or situation.
vDanger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. Adanger statement is placed just before the
description of apotentially lethal or extremely hazardous procedure step or
situation.
Features and specifications
The following information is asummary of the features and specifications of the
server. Depending on the server model, some features might not be available, or
some specifications might not apply.
Chapter 1. Introduction 3

Table 1. Features and specifications
Microprocessor:
vSupports one Intel®Xeon™
dual-core or quad-core
microprocessor
v4MB or 8MB Level-2 cache
v1066 or 1333 MHz front-side bus
(FSB)
Note: Use the Configuration/Setup
Utility Program to determine the type
and speed of the microprocessor.
Memory:
vMinimum: 1GB
vMaximum: 8GB
vType: PC2-5300, dual-data-rate 2
(DDR2), unbuffered, error
correcting code (ECC) DIMMs with
aminimum data transfer rate of 667
MHz
vSlots: Four dual inline
vSupports 512 MB, 1GB, and 2GB
DIMMs
Drives:
vCD-RW/DVD combo: IDE
vMulti-burner Ultrabay Enhanced
(optional)
Expansion bays (depending on
model):
vHot-swap hard disk drive bays: One
of the following configurations:
–Two 3.5-inch drive bays (SAS or
SATA)
–Four 2.5-inch drive bays (SAS)
v
Simple-swap disk drive bays: Two
3.5-inch drive bays (SATA)
PCI Expansion slots:
Two PCI Express x8 (full height, half
length) slots. Each slot requires aPCI
riser card.
Power supply:
Maximum of two redundant 450-watt
(100 -240V ac auto-sensing)
hot-swap power supplies
Hot-swap fans:
Standard: four
Size:
vHeight: 43 mm (1.69 inches, 1U)
vDepth: 711 mm (28 inches)
vWidth: 440 mm (17.3 inches)
vMaximum weight: 15.6 kg (34 lb)
when fully configured
Integrated functions:
vTwo Broadcom 5722 multi-speed,
single-port GB Ethernet controller
with Wake on LAN®support
vFour Universal Serial Bus (USB)
2.0 ports (two front and two rear)
vOne Advanced System
Management RJ-45 port (active
only when aRemote Supervisor
Adapter II SlimLine is installed)
vOne serial port
vSerial ATA (SATA) controller
without RAID (simple-swap SATA
models)
vSerial-attached SCSI (SAS)
controller with integrated RAID
(hot-swap SAS/SATA models)
Acoustical noise emissions:
vSound power, idling: 6.5 bels
maximum
vSound power, operating: 6.5 bels
maximum
Environment:
vAir temperature:
–Server on: 10° to 35°C (50.0°
to 95°F); altitude: 0to 914.4 m
(7000 ft)
–Server on: 10° to 32°C (50.0°
to 89.6°F); maximum altitude:
2133.6 m(7000 ft)
–Server off: 10° to 43°C
(50.0° to 109.4°F); maximum
altitude: 2133.6 m(7000 ft)
–Shipping -40° to 60°C (-40° to
60°C (-40° to 140°F); maximum
altitude: 2133.6 m(7000 ft)
v
Humidity:
–Server on: 8% to 80%
–Server off: 8% to 80%
Heat output:
Approximate heat output in British
thermal units (Btu) per hour:
vMinimum configuration: 396 Btu per
hour (116 watts)
vMaximum configuration: 1365 Btu
per hour (400 watts)
Electrical input:
vSine-wave input (50 -60 Hz)
required
vInput voltage low range:
–Minimum: 100 Vac
–Maximum: 127 Vac
v
Input voltage high range:
–Minimum: 200 Vac
–Maximum: 240 Vac
v
Input kilovolt-amperes (kVA),
approximately:
–Minimum: 0.116 kVA
–Maximum: 0.400 kVA
Video controller (integrated):
vATI Radeon ATI ES 1000 (dual ports
-front and rear)
vFlexible memory support
–16 MB video memory
–DDR2 SDRAM
Notes:
1. Power consumption and heat
output vary depending on the
number and type of optional
features that are installed and the
power-management optional
features in use.
2. These levels were measured in
controlled acoustical environments
according to the procedures that
are specified by C-S 1-1710-008
(8803) “Acoustical Noise
Measurement on IBM Products -
sound power and pressure level”
and are reported in accordance
with C-S-1710-024 (8803). Actual
sound-pressure levels in agiven
location might exceed the average
stated values because of room
reflections and other nearby noise
sources. The declared sound-power
levels indicate an upper limit, below
which alarge number of computers
will operate.
4IBM System x3350 Types 4192 and 4193: Installation Guide

Major components of the server
Blue on acomponent indicates touch points, where you can grip the component to
remove it from or install it in the server, open or close alatch, and so on.
Orange on acomponent or an orange label on or near acomponent indicates that
the component can be hot-swapped, which means that if the server and operating
system support hot-swap capability, you can remove or install the component while
the server is running. (Orange can also indicate touch points on hot-swap
components.) See the instructions for removing or installing aspecific hot-swap
component for any additional procedures that you might have to perform before you
remove or install the component.
The following illustration shows the major components in the server.
Note: The illustrations in this document might differ slightly from your hardware.
SATA backplate
SAS backplane
3.5-inch hard disk drive cage
3.5-inch SAS hard disk drive
Air baffle
3.5-inch simple-swap
SATA hard disk drive
3.5-inch filler panel
(simple-swap)
3.5-inch filler panel (hot-swap)
2.5-inch hard disk drive backplane
2.5-inch hard disk drive cage
2.5-inch
hard disk drive
2.5-inch
filler panel
(hot-swap)
Power
backplane
Operator information panel
CD-RW/DVD drive
Fans (3 - 5)
Fan (2)
Power-supply filler
Power supply
System board
PCI Express
riser card
DIMM
Air baffle
Microprocessor
heat sink
Cover
Optional
ServeRAID-MR10i
SAS/SATA
controller
Microprocessor
Mini-SAS/SATA
controller
Air baffle
Note: The illustrations in this document might differ slightly from your hardware.
Chapter 1. Introduction 5

6IBM System x3350 Types 4192 and 4193: Installation Guide