IBM System x3755Types 7163 User manual

Welcome.
Thank you for buying an
IBM server.
This server
contains information for setting
up and configuring your server.
For detailed information about
your server, view the publications
on the
You can also find the most
current information about
your server at http://www.ibm.com/
support/ .
Your server
is based on the X-Architecture
technology, and it features
superior performance, availability,
and affordability.
Documentation CD.
Installation Guide
servers/eserver/support/
xseries/index.html
Installation Guide
System x3755
Types 8877 and 7163
Turn off the server
and install options.
Did the server
start correctly?
Yes
No
Go to the Server Support
flow chart on the reverse
side of this page.
Start the server.
Did the server
start correctly?
Yes
No
Install the server in the rack cabinet
and cable the server and options;
then, restart the server.
Was the
server setup
completed?
Use
ServerGuide to
install the operating
system?
The server is ready to use.
Go to
to register the server.
http://www.ibm.com/support/mysupport/
Go to the Web for instructions:
http://www.ibm.com/support/
servers/eserver/support/
xseries/index.html
No
Yes
Yes
No
Use the IBM
ServerGuide program
to set up and
configure hardware.
Go to the Server Support
flow chart on the reverse
side of this page.
Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs

IBMSystemx3755Types8877and7163
Installation Guide


Note: Before using this information and the product it supports, read the general information in “Notices” on page 61, and the IBM
Safety Information,Environmental Notices and User Guide, and the Warranty and Support Information documents on the IBM
Documentation CD.
Third Edition (June 2009)
© Copyright International Business Machines Corporation 2009.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety ............................v
Chapter 1. Introduction ......................1
The IBM System x Documentation CD.................2
Hardware and software requirements ................2
Using the Documentation Browser .................2
Notices and statements in this document................3
Features and specifications.....................4
Major components of the server ...................5
Chapter 2. Installing options....................7
Installation guidelines .......................7
System reliability guidelines....................8
Working inside the server with the power on .............8
Handling static-sensitive devices ..................9
Installing a hot-swap hard disk drive .................9
Installing a memory module ....................11
Installing a microprocessor/memory card ...............14
Installing an adapter .......................16
Installing the Remote Supervisor Adapter II SlimLine ..........17
Installing a ServeRAID-8k SAS controller ..............18
Installing an adapter ......................18
Completing the installation.....................20
Connecting the cables .....................20
Updating the server configuration .................20
Chapter 3. Server controls, connectors, LEDs, and power........23
Front view ..........................23
Rear view ...........................24
Server power features ......................26
Turning on the server .....................26
Turning off the server .....................26
Chapter 4. Configuring the server .................29
Using the ServerGuide Setup and Installation CD ............29
Using the Configuration/Setup Utility program .............29
Installing and using the baseboard management controller utility programs . . . 30
Using the RAID configuration programs ................31
Using the IBM ServeRAID Configuration Utility program .........31
Using ServeRAID Manager ...................32
Using the Remote Supervisor Adapter II Web interface ..........34
Chapter 5. Updating IBM Director .................35
Chapter 6. Solving problems ...................37
Diagnostic tools overview .....................37
POST beep codes .......................37
POST error codes........................38
Troubleshooting tables ......................40
CD or DVD drive problems ...................40
General problems .......................41
Hard disk drive problems ....................41
Intermittent problems......................42
© Copyright IBM Corp. 2009 iii

Keyboard, mouse, or pointing-device problems ............42
Memory problems .......................44
Microprocessor problems ....................45
Monitor problems .......................45
Optional-device problems ....................48
Power problems .......................49
Serial port problems ......................50
ServerGuide problems .....................51
Software problems ......................51
Universal Serial Bus (USB) port problems ..............52
Video problems........................52
Light path diagnostics ......................52
Diagnosing problems using light path diagnostics ...........52
Light path diagnostics LEDs ...................54
Appendix. Getting help and technical assistance ...........59
Before you call .........................59
Using the documentation .....................59
Getting help and information from the World Wide Web ..........59
Software service and support ...................60
Hardware service and support ...................60
IBM Taiwan product service ....................60
Notices ...........................61
Trademarks ..........................61
Important notes.........................62
Particulate contamination .....................63
Product recycling and disposal ...................63
Battery return program ......................65
Documentation format ......................66
Electronic emission notices ....................67
Federal Communications Commission (FCC) statement .........67
Industry Canada Class A emission compliance statement ........67
Avis de conformité à la réglementation d’Industrie Canada ........67
Australia and New Zealand Class A statement ............67
United Kingdom telecommunications safety requirement.........67
European Union EMC Directive conformance statement .........67
Taiwanese Class A warning statement ...............68
Germany Electromagnetic Compatibility Directive ...........68
People's Republic of China Class A warning statement .........69
Japanese Voluntary Control Council for Interference (VCCI) statement . . . 69
Korean Class A warning statement ................69
Index ............................71
iv IBM System x3755 Types 8877 and 7163: Installation Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2009 v

Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Important:
All caution and danger statements in this documentation begin with a number. This
number is used to cross reference an English caution or danger statement with
translated versions of the caution or danger statement in the IBM Safety Information
book.
For example, if a caution statement begins with a number 1, translations for that
caution statement appear in the IBM Safety Information book under statement 1.
Be sure to read all caution and danger statements in this documentation before
performing the instructions. Read any additional safety information that comes with
the server or optional device before you install the device.
vi IBM System x3755 Types 8877 and 7163: Installation Guide

Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
vConnect all power cords to a properly wired and grounded electrical
outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal
cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safety vii

Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
vThrow or immerse into water
vHeat to more than 100°C (212°F)
vRepair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
vDo not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
vUse of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
viii IBM System x3755 Types 8877 and 7163: Installation Guide

Statement 4:
≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1
2
Safety ix

Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Statement 26:
CAUTION:
Do not place any object on top of rack-mounted devices.
Statement 27:
CAUTION:
Hazardous moving parts are nearby.
xIBM System x3755 Types 8877 and 7163: Installation Guide

Chapter 1. Introduction
This Installation Guide contains instructions for setting up your IBM®System x3755
Types 8877 and 7163 server and basic instructions for installing some optional
devices. More detailed instructions for installing optional devices are in the User’s
Guide on the IBM Documentation CD, which comes with the server. This document
contains information about:
vSetting up and cabling the server
vStarting and configuring the server
vInstalling some optional devices
vSolving problems
If firmware and documentation updates are available, you can download them from
the IBM Web site. The server might have features that are not described in the
documentation that comes with the server, and the documentation might be updated
occasionally to include information about those features, or technical updates might
be available to provide additional information that is not included in the server
documentation. To check for updates, go to http://www.ibm.com/servers/eserver/
support/xseries/index.html, select System x3755 from the Hardware list, and click
Go. For firmware updates, click the Download tab. For documentation updates,
click the Install and use tab, and click Product documentation.
Note: Changes are made periodically to the IBM Web site. Procedures for locating
firmware and documentation might vary slightly from what is described in this
document.
The server comes with an IBM ServerGuide™Setup and Installation CD to help you
configure the hardware, install device drivers, and install the operating system.
The server comes with a limited warranty. You can obtain up-to-date information
about the server and other IBM server products athttp://www.ibm.com/systems/x/ .
Record information about the server in the following table. You will need this
information when you register the server with IBM.
Product name IBM System x3755
Machine type 8877 or 7163
Model number _____________________________________________
Serial number _____________________________________________
The model number and serial number are on the ID labels, one on the front of the
bezel and the other on the right side, as shown in the following illustration.
© Copyright IBM Corp. 2009 1

ID label
ID label
For a list of supported optional devices for the server, see http://www.ibm.com/
servers/eserver/serverproven/compat/us/.
The IBM System x Documentation CD
The IBM System x Documentation CD contains documentation for the server in
Portable Document Format (PDF) and includes the IBM Documentation Browser to
help you find information quickly.
Hardware and software requirements
The IBM System x Documentation CD requires the following minimum hardware
and software:
vMicrosoft®Windows NT®4.0 (with Service Pack 3 or later), Windows®2000, or
Red Hat Linux.
v100 MHz microprocessor.
v32 MB of RAM.
vAdobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating
systems. Acrobat Reader software is included on the CD, and you can install it
when you run the Documentation Browser.
Using the Documentation Browser
Use the Documentation Browser to browse the contents of the CD, read brief
descriptions of the documents, and view documents using Adobe Acrobat Reader or
xpdf. The Documentation Browser automatically detects the regional settings in use
in your server and displays the documents in the language for that region (if
available). If a document is not available in the language for that region, the
English-language version is displayed.
Use one of the following procedures to start the Documentation Browser:
2IBM System x3755 Types 8877 and 7163: Installation Guide

vIf Autostart is enabled, insert the CD into the CD drive. The Documentation
Browser starts automatically.
vIf Autostart is disabled or is not enabled for all users, use one of the following
procedures:
– If you are using a Windows operating system, insert the CD into the drive and
click Start --> Run.IntheOpen field, type
e:\win32.bat
where eis the drive letter of the drive, and click OK.
– If you are using Red Hat Linux, insert the CD into the drive; then, run the
following command from the /mnt/cdrom directory:
sh runlinux.sh
Select the server from the Product menu. The Available Topics list displays all the
documents for the server. Some documents might be in folders. A plus sign (+)
indicates each folder or document that has additional documents under it. Click the
plus sign to display the additional documents.
When you select a document, a description of the document is displayed under
Topic Description. To select more than one document, press and hold the Ctrl key
while you select the documents. Click View Book to view the selected document or
documents in Acrobat Reader or xpdf. If you selected more than one document, all
the selected documents are opened in Acrobat Reader or xpdf.
To search all the documents, type a word or word string in the Search field and
click Search. The documents in which the word or word string appears are listed in
order of the most occurrences. Click a document to view it, and press Crtl+F to use
the Acrobat search function or Alt+F to use the xpdf search function within the
document.
Click Help for detailed information about using the Documentation Browser.
Notices and statements in this document
The caution and danger statements in this document are also in the multilingual
Safety Information document, which is on the IBM System x Documentation CD.
Each statement is numbered for reference to the corresponding statement in the
Safety Information document.
The following notices and statements are used in this document:
vNote: These notices provide important tips, guidance, or advice.
vImportant: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
vAttention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
vCaution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
vDanger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Chapter 1. Introduction 3

Features and specifications
The following information is a summary of the features and specifications of the
server. Depending on the server model, some features might not be available, or
some specifications might not apply.
Table 1. Features and specifications
Microprocessor:
vAMD Opteron™
v1 MB Level-2 cache
vSupport for up to four dual-core,
quad-core, or six-core microprocessors
depending on the model
Note: Use the Configuration/Setup Utility
program to determine the type and speed
of the microprocessors.
Memory:
vMinimum: 1 GB depending on server
model, expandable to 128 GB
vType: 667 MHz, registered, ECC,
PC2-5300 double data rate (DDR) II,
SDRAM
vSizes: 512 MB, 1 GB, 2 GB, or 4 GB in
pairs
vConnectors: Two-way interleaved, eight
dual inline memory module (DIMM)
connectors per microprocessor/memory
card
vMaximum: Four microprocessor/memory
cards, each card containing four pairs of
PC2-5300 DDRII DIMMs
Drives:
vSlim CD-RW/DVD: IDE (some models
only)
vSerial Attached SCSI (SAS) hard disk
drives
Expansion bays:
vFour SAS, 3.5-inch bays
vOne 5.25-inch bay (CD-RW/DVD drive
installed in some models)
Expansion slots:
vOne PCI Express x16 (full-length)
vTwo PCI Express x8 (full-length)
vOne PCI Express x4 (full-length)
vTwo 100 MHz/64-bit PCI-X (full-length)
vOne HTX (half-length)
Upgradeable microcode:
System BIOS, diagnostics, service
processor, BMC, CPLD, and SAS
microcode
Power supply:
vStandard: One dual-rated power supply
– 1500 watts at 220 V ac input
– 750 watts at 110 V ac input
vUpgradeable to two power supplies
(redundant at 220 V ac only)
Size:
v4U
vHeight: 178 mm (7 in.)
vDepth: 711 mm (28 in.)
vWidth: 483 mm (19 in.)
vWeight: approximately 43.2 kg (95.25
lb) when fully configured or 29.5 kg (65
lb) minimum
Racks are marked in vertical increments
of 4.45 cm (1.75 inches). Each increment
is referred to as a unit, or “U.” A 1-U-high
device is 4.45 cm (1.75 inches) tall.
Integrated functions:
vSupport for ServeRAID-8k-l or
ServeRAID-8k SAS controller
vBaseboard management controller
(BMC)
vService processor support for Remote
Supervisor Adapter II SlimLine
vLight path diagnostics
vThree Universal Serial Bus (USB) ports
(2.0)
– Two on front of server
– One on rear of server
vTwo Broadcom 5708 10/100/1000
Ethernet controllers (with Wake on LAN
support)
vATI ES1000 video controller
vMouse connector
vKeyboard connector
vSerial connector
Acoustical noise emissions:
vSound power, idle: 6.6 bel declared
vSound power, operating: 6.6 bel
declared
Environment:
vAir temperature:
– Server on: 10° to 35°C (50.0° to
95.0°F); altitude: 0 to 2133 m
(6998.0 ft)
– Server off: 10° to 43°C (50.0° to
109.4°F); maximum altitude: 2133 m
(6998.0 ft)
vHumidity:
– Server on: 8% to 80%
– Server off: 8% to 80%
Heat output:
Approximate heat output in British thermal
units (Btu) per hour:
vMinimum configuration: 683 Btu per hour
(200 watts)
vMaximum configuration: 6598 Btu per
hour (1932 watts)
Electrical input:
vSine-wave input (50-60 Hz) required
vInput voltage low range:
– Minimum: 100 V ac
– Maximum: 127 V ac
vInput voltage high range:
– Minimum: 200 V ac
– Maximum: 240 V ac
vApproximate input kilovolt-amperes (kVA):
– Minimum: 0.20 kVA
– Maximum: 1.93 kVA
Notes:
1. Power consumption and heat output
vary depending on the number and type
of optional features that are installed and
the power-management optional features
that are in use.
2. These levels were measured in
controlled acoustical environments
according to the procedures that are
specified by the American National
Standards Institute (ANSI) S12.10 and
ISO 7779 and are reported in
accordance with ISO 9296. Actual
sound-pressure levels in a given location
might exceed the average stated values
because of room reflections and other
nearby noise sources. The declared
sound-power levels indicate an upper
limit, below which a large number of
computers will operate.
4IBM System x3755 Types 8877 and 7163: Installation Guide

Major components of the server
Blue on a component indicates touch points, where you can grip the component to
remove it from or install it in the server, open or close a latch, and so on.
Orange on a component or an orange label on or near a component indicates that
the component can be hot-swapped, which means that if the server and operating
system support hot-swap capability, you can remove or install the component while
the server is running. (Orange can also indicate touch points on hot-swap
components.) See the instructions for removing or installing a specific hot-swap
component for any additional procedures that you might have to perform before you
remove or install the component.
The following illustration shows the major components in the server.
Chapter 1. Introduction 5

Note: The illustrations in this document might differ slightly from your hardware.
Top cover
Hot-swap
power
supply
I/O board
Power
supply
filler
Hard disk drive filler panel
Hot-swap hard
disk drive
Operator
information panel
DVD drive
Hot-swap fan
Passthru card
DIMM
Microprocessor/
memory card
6IBM System x3755 Types 8877 and 7163: Installation Guide

Chapter 2. Installing options
This chapter provides basic instructions for installing optional hardware devices in
the server. These instructions are intended for users who are experienced with
setting up IBM server hardware. If you need more detailed instructions, see the
User’s Guide on the IBM System x Documentation CD.
Installation guidelines
Before you install optional devices, read the following information:
vRead the safety information that begins on page v, “Working inside the server
with the power on” on page 8, and the guidelines in “Handling static-sensitive
devices” on page 9. This information will help you work safely.
vWhen you install your new server, take the opportunity to download and apply
the most recent firmware updates. This step will help to ensure that any known
issues are addressed and that your server is ready to function at maximum levels
of performance. To download firmware updates for your server, go to
http://www.ibm.com/servers/eserver/support/xseries/index.html, select System
x3755 from the Hardware list, and click the Download tab. For additional
information about tools for updating, managing, and deploying firmware, see the
System x and xSeries®Tools Center at http://publib.boulder.ibm.com/infocenter/
toolsctr/v1r0/index.jsp.
vBefore you install optional hardware devices, make sure that the server is
working correctly. Start the server, and make sure that the operating system
starts, if an operating system is installed, or that a 19990305 error code is
displayed, indicating that an operating system was not found but the server is
otherwise working correctly. If the server is not working correctly, see Chapter 6,
“Solving problems,” on page 37 for diagnostic information.
vObserve good housekeeping in the area where you are working. Place removed
covers and other parts in a safe place.
vIf you must start the server while the cover is removed, make sure that no one is
near the server and that no other objects have been left inside the server.
vDo not attempt to lift an object that you think is too heavy for you. If you have to
lift a heavy object, observe the following precautions:
– Make sure that you stand safely without slipping.
– Distribute the weight of the object equally between your feet.
– Use a slow lifting force. Never move suddenly or twist when you lift a heavy
object.
– To avoid straining the muscles in your back, lift by standing or by pushing up
with your leg muscles.
vMake sure that you have an adequate number of properly grounded electrical
outlets for the server, monitor, and other devices.
vBack up all important data before you make changes to disk drives.
vHave a small flat-blade screwdriver available.
vYou do not have to turn off the server to install or replace hot-swap power
supplies, hot-swap fans, or hot-plug Universal Serial Bus (USB) devices.
However, you must turn off the server before you perform any steps that involve
installing or removing adapter cables.
vBlue on a component indicates touch points, where you can grip the component
to remove it from or install it in the server, open or close a latch, and so on.
© Copyright IBM Corp. 2009 7

vOrange on a component or an orange label on or near a component indicates
that the component can be hot-swapped, which means that if the server and
operating system support hot-swap capability, you can remove or install the
component while the server is running. (Orange can also indicate touch points on
hot-swap components.) See the instructions for removing or installing a specific
hot-swap component for any additional procedures that you might have to
perform before you remove or install the component.
vWhen you are finished working on the server, reinstall all safety shields, guards,
labels, and ground wires.
vFor a list of supported optional devices for the server, see http://www.ibm.com/
servers/eserver/serverproven/compat/us/.
System reliability guidelines
To help ensure proper cooling and system reliability, make sure that the following
requirements are met:
vEach of the drive bays has a drive or a filler panel installed in it.
vIf the server has redundant power, each of the power-supply bays has a power
supply installed.
vThere is adequate space around the server to allow the server cooling system to
work properly. Leave approximately 50 mm (2 in.) of open space around the front
and rear of the server. Do not place objects in front of the fans. For proper
cooling and airflow, replace the server cover before you turn on the server.
Operating the server for extended periods of time (more than 30 minutes) with
the server cover removed might damage server components.
vYou have followed the cabling instructions that come with optional adapters.
vYou have replaced a failed fan within 48 hours.
vYou have replaced a hot-swap drive within 2 minutes of removal.
vYou do not operate the server without the air baffles installed. Operating the
server without the air baffles might cause some components to overheat.
vFor redundant operation, the power supplies are connected to 200 - 240 V ac.
Working inside the server with the power on
Attention: Static electricity that is released to internal server components when
the server is powered-on might cause the server to halt, which might result in the
loss of data. To avoid this potential problem, always use an electrostatic-discharge
wrist strap or other grounding system when you work inside the server with the
power on.
The server supports hot-swap devices and is designed to operate safely while it is
turned on and the cover is removed. Follow these guidelines when you work inside
a server that is turned on:
vAvoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts
before you work inside the server; do not wear cuff links while you are working
inside the server.
vDo not allow your necktie or scarf to hang inside the server.
vRemove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist
watches.
vRemove items from your shirt pocket, such as pens and pencils, that might fall
into the server as you lean over it.
vAvoid dropping any metallic objects, such as paper clips, hairpins, and screws,
into the server.
8IBM System x3755 Types 8877 and 7163: Installation Guide