IBM DDS Generation 6 User manual

DDS Generation 6USB Tape Drive
User’s Guide
Important:
Review the maintenance information in “Cleaning the tape drive heads” on page 15 and
Appendix C, “IBM Statement of Limited Warranty Z125-4753-09 08/2006,” on page 23,
because periodic maintenance is not covered by the IBM warranty. Repairs or exchanges
that result from improper maintenance might result in billable service charges.


DDS Generation 6USB Tape Drive
User’s Guide
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Note: Before using this information and the product it supports, read the information in Appendix C, “IBM Statement of Limited
Warranty Z125-4753-09 08/2006,” on page 23 and Appendix D, “Notices,” on page 39.
First Edition (December 2007)
©Copyright International Business Machines Corporation 2007. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat udit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
©Copyright IBM Corp. 2007 iii

Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid ashock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
vConnect all power cords to aproperly wired and grounded electrical
outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal
cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
iv DDS Generation 6USB Tape Drive: User’s Guide

Contents
Safety ............................ iii
Chapter 1. Introduction ......................1
The IBM Documentation CD ....................2
Hardware and software requirements ................2
Using the Documentation Browser .................2
Notices and statements used in this document..............3
Chapter 2. Installing the tape drive .................5
Installation guidelines .......................5
Handling static-sensitive devices ..................5
Unpacking ..........................6
Parts inventory ........................6
Preinstallation requirements ....................6
Installing the drive ........................7
Chapter 3. Using the tape drive ..................9
Loading acartridge ........................9
Unloading atape cartridge .....................9
Emergency cartridge unloading ...................9
Data cartridges .........................9
Using the correct cartridge ....................9
Handling cartridges ......................10
Labeling cartridges ......................10
Inspecting acartridge .....................11
Write-protect switch ......................11
Cleaning cartridges .......................12
Status LEDs ..........................13
Chapter 4. Maintaining and troubleshooting the drive .........15
Cleaning the tape drive heads ...................15
Updating firmware........................15
Determining the current Linux firmware level .............15
Determining the current Microsoft Windows firmware level ........16
The tape drive is not working....................16
The tape drive fails the power-on self-test ...............16
The server does not start .....................16
The server does not recognize the drive ...............17
The backup program does not recognize the drive ............17
Replacing the tape drive .....................17
Removing the tape drive ....................18
Installing the tape drive .....................18
Appendix A. Specifications....................19
Size and weight ........................19
Power specifications .......................19
Environmental requirements ....................19
Appendix B. Getting help and technical assistance ..........21
Before you call .........................21
Using the documentation .....................21
Getting help and information from the World Wide Web ..........21
Software service and support ...................22
©Copyright IBM Corp. 2007 v

Hardware service and support ...................22
IBM Taiwan product service ....................22
Appendix C. IBM Statement of Limited Warranty Z125-4753-09 08/2006 23
Part 1-General Terms ......................23
Part 2-Country-unique Terms ...................27
Part 3-Warranty Information ...................37
Appendix D. Notices ......................39
Trademarks ..........................39
Important notes.........................40
Product recycling and disposal ...................41
Battery return program ......................42
Electronic emission notices ....................44
Federal Communications Commission (FCC) statement .........44
Industry Canada Class Aemission compliance statement ........44
Avis de conformité àla réglementation d’Industrie Canada ........44
Australia and New Zealand Class Astatement ............44
United Kingdom telecommunications safety requirement.........44
European Union EMC Directive conformance statement .........44
Taiwanese Class Awarning statement ...............45
Chinese Class Awarning statement ................45
Japanese Voluntary Control Council for Interference (VCCI) statement ...45
Korean Class Awarning statement ................46
Index ............................47
vi DDS Generation 6USB Tape Drive: User’s Guide

Chapter 1. Introduction
The IBM®DDS Generation 6USB Tape Drive is aversatile backup and restore
device for xSeries®and System x™servers and IntelliStation®workstations. Using
advanced onboard DDS-DC hardware that uses Lempel-Ziv (DCLZ)
data-compression, it can store up to 160 GB of compressed data on adigital data
storage (DDS) tape and transfer compressed data at asustained rate of up to 12
MB per second.
The tape drive has the following other features:
vSupports DDS Generation 4, DDS Generation 5, and DDS Generation 6
recording formats
vIs connected to the computer through aUniversal Serial Bus 2(USB 2) interface
vFits in a5.25-inch, half-high bay, or as a3.5-inch, half-high drive when attached
to aTape Enablement Kit
vHigh-speed transfer rates for fast backup operations
vFlash memory to store setup parameters and enable field firmware upgrades
vAutomatic power-on self-test (POST)
The IBM DDS Generation 6USB tape drive can be installed in many IBM xSeries
and System xservers and IntelliStation workstations. For alist of servers that
support the tape drive, see http://www-03.ibm.com/servers/eserver/serverproven/
compat/us/xseries/storage/tmatrix.html.
Notes:
vChanges are made periodically to the IBM Web site. Procedures for locating
firmware and documentation might vary slightly from what is described in this
document.
vDepending on your system configuration, the illustrations in this document might
differ from your server hardware and optional devices. For additional information,
see the documentation that comes with your server hardware and optional
devices.
vFor tape-drive specifications, see Appendix A, “Specifications,” on page 19.
You can also install the tape drive in atape-drive enclosure. For information about
installing the tape drive in atape-drive enclosure, see the documentation that
comes with the tape-drive enclosure.
You can register the tape drive with IBM at http://www.ibm.com/support/mysupport/.
The product name and serial number are required for registration. You can find this
information in the option package that contains the tape drive.
The tape drive comes with alimited warranty. For more information, see
Appendix C, “IBM Statement of Limited Warranty Z125-4753-09 08/2006,” on page
23.
In addition to this User’s Guide,the option package contains the following items:
vIBM USB DDS Generation 6tape drive
vMounting screws
vCleaning cartridge
vFour internal USB cables
©Copyright IBM Corp. 2007 1

Contact your place of purchase if an item is missing or damaged. Be sure to retain
your proof of purchase. It might be required for you to receive warranty service.
The IBM Documentation CD
The IBM Documentation CD contains documentation for the tape drive in Portable
Document Format (PDF) and includes the IBM Documentation Browser to help you
find information quickly.
Hardware and software requirements
The IBM Documentation CD requires the following minimum hardware and
software:
vMicrosoft®Windows®XP, Windows 2000, or Red Hat®Linux®
v100 MHz microprocessor
v32 MB of RAM
vAdobe®Acrobat®Reader 3.0 (or later) or xpdf, which comes with Linux operating
systems
Using the Documentation Browser
Use the Documentation Browser to browse the contents of the CD, read brief
descriptions of the documents, and view documents, using Adobe Acrobat Reader
or xpdf. The Documentation Browser automatically detects the regional settings in
your system and displays the documents in the language for that region (if
available). If adocument is not available in the language for that region, the
English-language version is displayed.
Use one of the following procedures to start the Documentation Browser:
vIf Autostart is enabled, insert the CD into the CD drive. The Documentation
Browser starts automatically.
vIf Autostart is disabled or is not enabled for all users, use one of the following
procedures:
–If you are using aWindows operating system, insert the CD into the CD drive
and click Start --> Run.In the Open field, type
e:\win32.bat
where eis the tape drive letter of the CD drive, and click OK.
–If you are using Red Hat Linux, insert the CD into the CD drive; then, run the
following command from the /mnt/cdrom directory:
sh runlinux.sh
Select the tape drive from the Product menu. The Available Topics list displays all
the documents for your tape drive. Some documents might be in folders. Aplus sign
(+) indicates each folder or document that has additional documents under it. Click
the plus sign to display the additional documents.
When you select adocument, adescription of the document is displayed under
Topic Description.To select more than one document, press and hold the Ctrl key
while you select the documents. Click View Book to view the selected document or
documents in Acrobat Reader or xpdf. If you selected more than one document, all
the selected documents are opened in Acrobat Reader or xpdf.
To search all the documents, type aword or word string in the Search field and
click Search.The documents in which the word or word string appears are listed in
2DDS Generation 6USB Tape Drive: User’s Guide

order of the most occurrences. Click adocument to view it, and press Crtl+F to use
the Acrobat search function or press Alt+F to use the xpdf search function within the
document.
Click Help for detailed information about using the Documentation Browser.
Notices and statements used in this document
The caution and danger statements used in this document are also in the
multilingual Safety Information document provided on the IBM Documentation CD
and at http://www.ibm.com/systems/support/ on the World Wide Web. Each caution
and danger statement is numbered for reference to the corresponding statement in
the Safety Information document.
The following types of notices and statements are used in this document:
vNote: These notices provide important tips, guidance, or advice.
vImportant: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
vAttention: These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
vCaution: These statements indicate situations that can be potentially hazardous
to you. Acaution statement is placed just before the description of apotentially
hazardous procedure step or situation.
vDanger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. Adanger statement is placed just before the
description of apotentially lethal or extremely hazardous procedure step or
situation.
Chapter 1. Introduction 3

4DDS Generation 6USB Tape Drive: User’s Guide

Chapter 2. Installing the tape drive
Note: See the documentation that came with the server for tape-drive installation
instructions. If you do not have this documentation, use the general instructions in
this section to install the tape drive.
Installation guidelines
Before you remove or replace adevice, read the following information:
vRead the safety information that begins on page iii and “Handling static-sensitive
devices.” This information will help you work safely.
vObserve good housekeeping in the area where you are working. Place removed
covers and other parts in asafe place.
vDo not attempt to lift an object that you think is too heavy for you. If you have to
lift aheavy object, observe the following precautions:
–Make sure that you can stand safely without slipping.
–Distribute the weight of the object equally between your feet.
–Use aslow lifting force. Never move suddenly or twist when you lift aheavy
object.
–To avoid straining the muscles in your back, lift by standing or by pushing up
with your leg muscles.
v
Make sure that you have an adequate number of properly grounded electrical
outlets for the server and all attached devices.
vBack up all important data before you make changes to disk drives.
Handling static-sensitive devices
Attention: Static electricity can damage electronic devices. To avoid damage,
keep static-sensitive devices in their static-protective packages until you are ready
to install them.
To reduce the possibility of damage from electrostatic discharge, observe the
following precautions:
vLimit your movement. Movement can cause static electricity to build up around
you.
vThe use of agrounding system is recommended. For example, wear an
electrostatic-discharge wrist strap, if one is available.
vHandle the device carefully, holding it by its edges or its frame.
vDo not touch solder joints, pins, or exposed circuitry.
vDo not leave the device where others can handle and damage it.
vWhile the device is still in its static-protective package, touch it to an unpainted
metal surface for at least 2seconds. This drains static electricity from the
package and from your body.
vRemove the device from its package and install it immediately without setting
down the device. If it is necessary to set down the device, put it back into its
static-protective package. Do not place the device on ametal surface.
vTake additional care when you handle devices during cold weather. Heating
reduces indoor humidity and increases static electricity.
©Copyright IBM Corp. 2007 5

Unpacking
Before you unpack the contents of the tape drive package, inspect the shipping
container for damage. If the shipping container is damaged, notify your carrier
immediately.
Keep the packaging that comes with the tape drive in case you have to return it for
service or warranty replacement.
Parts inventory
Make sure that you received the following parts:
vTape drive
vMounting screws
vCleaning cartridge
vFour internal USB cables
If any of these items are missing or damaged, contact your place of purchase for
replacement.
Preinstallation requirements
In addition to the contents that are included with the tape drive, you need the
following items to install the tape drive:
vAUSB 2port
vAn available 5.25-inch, half-high bay, or two available hard disk drive bays in a
System x3650 or System x3655 server
vBackup application software that supports the tape drive
vPhillips screwdriver, if the server or workstation has Phillips screws
vFlat-blade screwdriver, if the server or workstation has slotted screws
vTorx screwdriver, if the server or workstation has torx screws
Before you install the tape drive, consider the following information:
vIf your enclosure requires mounting rails, use the mounting rails that are provided
with the enclosure. If your server requires mounting rails, use the mounting rails
that are provided with the server.
vAlso review the Customer Responsibilities document. See http://www-
304.ibm.com/jct01004c/systems/support/supportsite.wss/
docdisplay?lndocid=MIGR-52989&brandind=5000019.
Notes:
vChanges are made periodically to the IBM Web site. Procedures for locating
firmware and documentation might vary slightly from what is described in this
document.
vDepending on your system configuration, the illustrations in this document might
differ from your server hardware and optional devices. For additional information,
see the documentation that comes with your server hardware and optional
devices.
6DDS Generation 6USB Tape Drive: User’s Guide

Installing the drive
To install the tape drive, complete the following steps:
1. Read the safety information that begins on page iii and “Installation guidelines”
on page 5.
2. Make sure that the server is turned off and that the power cord is disconnected.
3. Install the tape drive in the bay, using the drive-installation instructions that
came with the server. If you do not have the server documentation, install the
drive by completing the following steps, and then continue with step 4on page
8:
a. Locate an available bay to mount the tape drive. Remove the cover plate
from the bay. You can Install the drive either horizontally or vertically,
depending on the bay.
b. Attach the drive rails to the tape drive as shown in Figure 1.
c. Slide the drive into the server until the rails snap in place. When you mount
the tape drive, follow these guidelines:
vMake sure that no objects such as screw heads, cables, or adjacent
devices are pressing against the frame.
vMake sure that nothing blocks the ventilation slots on the bottom and rear
of the tape drive.
Clip-on rails
Retention wire
Retention wire
Figure 1. Drive rail installation
Chapter 2. Installing the tape drive 7

d. Choose one of the four included internal USB cables based on the system
side connector. Attach that connector to the matching system-board
connector in your server.
e. Connect the other (tape drive) side of the internal USB cable to the tape
drive.
f. Connect the power connector to the tape drive.
4. Reinstall the server covers.
5. Connect the power cord and turn on the server.
6. Gently insert atape cartridge into the tape drive (see “Loading acartridge” on
page 9). Slide the cartridge into the slot until the drive accepts the cartridge and
loads it. Abrief delay occurs and the ready LED flashes green while the drive
identifies the cartridge type and state and moves the tape to the data area;
then, the green ready LED turns on.
7. Install the device driver. For information about installing device drivers, see the
instructions that are provided in the device-driver folder on the IBM
Documentation CD.
8. Use your backup software application to perform asample backup-and-restore
operation.
9. At the end of the operation, press the eject button on the front of the tape drive
to eject the cartridge from the drive (see “Unloading atape cartridge” on page
9).
USB connnector
Power connector
Figure 2. Cable connections
8DDS Generation 6USB Tape Drive: User’s Guide

Chapter 3. Using the tape drive
This chapter describes how to use the tape drive.
Loading acartridge
The tape drive has afront-loading tape cartridge bay. To load atape cartridge,
complete the following steps:
1. Hold the tape cartridge so that the label is facing you.
2. Gently insert the tape cartridge into the drive. The drive-bay door opens
automatically when atape cartridge is inserted. The ready LED flashes green
during the load sequence.
After you insert the tape cartridge, there is abrief delay while the drive identifies
the tape cartridge type and state and moves the tape to the data area.
Unloading atape cartridge
This section describes unloading atape cartridge under normal operation
conditions. If the cartridge does not unload, use the procedure in “Emergency
cartridge unloading.”
To unload atape cartridge, complete the following steps:
1. Make sure that the ready LED is not flashing.
Attention: To ensure integrity of the backup and restore operations, do not
press the unload button when the ready LED is flashing.
2. Press the unload button on the front panel of the drive to unload the tape
cartridge. The drive automatically completes any operations that were in
progress, rewinds the cartridge, and unloads the cartridge. This might take up to
25 seconds. Do not turn off the tape drive or host server during this time.
Emergency cartridge unloading
If you cannot unload acartridge using the procedure described in “Unloading atape
cartridge,” press and hold the unload button for 20 seconds. The drive completes
the following tasks:
vWaits 35 seconds while it attempts to unload the cartridge normally
vUnloads the tape regardless of the state of the cartridge
vResets itself
Data cartridges
This section provides information about data cartridges. See “Cleaning cartridges”
on page 12 for information about cleaning cartridges.
Using the correct cartridge
The IBM DDS Generation 6USB tape drive uses data-grade DDS cartridges. DDS
Generation 6tape cartridges are less abrasive than previous generations and
provide maximum tape-head life.
The drive has the following capabilities and limitations:
vReads and writes DDS Generation 6cartridges
©Copyright IBM Corp. 2007 9

vReads and writes DDS Generation 5cartridges
vReads and writes DDS Generation 4cartridges
vCannot read from or write to DDS Generation 2or DDS Generation 3cartridges
For optimum performance and maximum storage capacity, use only
IBM-recommended data and cleaning cartridges. Other cartridges have not been
tested by IBM. For alist of IBM-recommended tape cartridges, go to
http://www.ibm.com/systems/support/ and search for “MIGR-39931”.
Note: Do not bulk-erase DDS tape cartridges; otherwise, the prerecorded servo
information will be deleted, rendering the cartridge useless.
Handling cartridges
DDS cartridges are fragile. To protect the data cartridges and the information on
them, observe the following guidelines:
vUse DDS cartridges at temperatures from 5° C(41° F) to 40° C(104° F).
Cartridges can be stored at temperatures as low as -40° C(-40° F). If cartridges
are exposed to temperatures or humidities outside the specified operating
environment, expose them to the operating environment for atime equal to the
period that the cartridges were exposed to the out-of-specification environment
(up to amaximum of 24 hours).
vDo not read from or write to cartridges when atemperature change of 10° C
(50° F) per hour is occurring.
vKeep cartridges in plastic cases when they are not in use.
vConsider reading data off of tapes and rewriting to new and perhaps more
modern tapes every few years.
vDo not expose cartridges to direct sunlight, moisture, excessively dry or humid
places, extreme changes in temperature or humidity, or X-rays.
vDo not treat cartridges roughly or drop them.
vDo not try to clean the tape guides or tape path inside the cartridge.
vNever touch the exposed tape media with your fingers.
vNever leave cartridges close to magnetic fields, such as near amonitor or
telephone handset.
Labeling cartridges
Place labels only on the recessed label area, as shown in Figure 3.
Label area
Figure 3. Label location
10 DDS Generation 6USB Tape Drive: User’s Guide

To ensure that the labels do not cause aproblem, follow these guidelines:
vPlace only one label at the label location.
vUse only labels that are similar to the labels that were supplied with the cartridge.
vMake sure that the edges of the labels adhere completely to the cartridge.
Inspecting acartridge
Before you use acartridge, complete the following steps:
1. Inspect the packaging to detect rough handling.
Note: When you inspect acartridge, open only the cartridge door. Do not open any
other part of the cartridge case.
2. Inspect the cartridge for damage before you use or store it. If you suspect that
the cartridge has aproblem, copy any data onto agood cartridge immediately
for possible data recovery. Discard the damaged cartridge. Use or store the
good cartridge in accordance with the guidelines in “Handling cartridges” on
page 10.
Write-protect switch
The position of the write-protect switch on the tape cartridge determines whether
you can write to the tape. If the switch is set to the write-protect position, data
cannot be written to the tape. If the switch is set to the write-enabled position, data
can be written to the tape.
If possible, use application software to write-protect your cartridges rather than
manually setting the write-protect switch. This enables the software to identify a
cartridge that no longer contains current data and is eligible to become ascratch
(blank) data cartridge. Do not write-protect scratch cartridges; the drive will not be
able to write new data to them.
Chapter 3. Using the tape drive 11

Cleaning cartridges
If excessive dust or debris collects at the tape heads, the drive might not be able to
read from or write to tape. Clean the tape heads in the following situations:
vWhen the clean LED is lit
vWhen you are directed to by your application software or system management
software
vWhen read or write errors occur
To clean tape heads, use only IBM-recommended cleaning cartridges. For alist of
IBM-recommended cleaning cartridges, go to http://www.ibm.com/systems/support/
and search for “MIGR-39931”.
Note: Do not use an audio DAT cleaning cartridge, because the drive cannot
recognize it. Also, avoid liquids, swabs, and methods other than those that are
described in this section.
IBM cleaning cartridges can be used for approximately 50 cleaning cycles. Expired
cleaning cartridges are ejected within 20 seconds of being loaded.
Write-enabled Write-protect
Figure 4. Write-protect switch location
12 DDS Generation 6USB Tape Drive: User’s Guide