IBM IBM-3345 Operating instructions

March 15, 2001 IBM-3345 (REV : 0.1)
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MODEL IBM-3345
2.4GHz 40 CHANNEL CORDLESS
HEADSET TELEPHONE
WITH CALL WAITING CALLER ID
INSTALLATION AND OPERATION GUIDE
Please read this manual carefully prior to installing your telephone.

March 15, 2001 IBM-3345 (REV : 0.1)
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CONTENTS
Important Safety Instructions .......................................................................................3
Battery Cautionary Instructions.....................................................................................4
Features .............................................................................................................................5~6
Introduction.......................................................................................................................7
Control Location...............................................................................................................8~10
Installation..........................................................................................................................11
Selecting a Location....................................................................................................11
Getting Started.............................................................................................................11
Connecting the Telephone .........................................................................................11~12
Installing the Battery Pack...........................................................................................13
Connecting the Headset.............................................................................................14
Operation ...........................................................................................................................15
Charging the Battery Pack..........................................................................................15~16
Adjusting the Headset.................................................................................................16~17
Setting the Area Code ...............................................................................................17
Setting the Tone/Pulse Switch....................................................................................18
Using the Belt Clip.......................................................................................................18
Making Calls.................................................................................................................18
Using the Call Timer....................................................................................................18
Receiving Calls.............................................................................................................18~19
Changing Channels ....................................................................................................19
Setting the Volume......................................................................................................19
Setting the Ringer Hi/Lo Switch..................................................................................19
Using the Redial/Pause Button...................................................................................19
Using the Mute Button ................................................................................................19
Using the Flash button................................................................................................20
Using Tone Services on a Pulse Line.........................................................................20
Storing a Number in Memory......................................................................................20
Entering a Pause in a Stored number........................................................................20
Dialing a Stored number.............................................................................................20
Using the Call Waiting Features.................................................................................21
Receiving Caller ID Information ..................................................................................21
Reviewing Caller ID Information..................................................................................22
Using the Callback feature..........................................................................................23
Unknown Calls.............................................................................................................24
Care and Maintenance................................................................................................................25
Replacing the Battery Pack ........................................................................................25
Troubleshooting...........................................................................................................26
FCC Requirements.......................................................................................................................27
Warranty Information...................................................................................................................28

March 15, 2001 IBM-3345 (REV : 0.1)
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IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electrical shock,
andinjury to personsincluding the following:
1. Read and understand all instructions.
2. Followall warningsand instructionsmarked onthe product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners, or aerosol cleaners. Use a damp cloth for
cleaning.If necessary, use a mildsoap.
4. Donot usethis product near water, for example near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near
aswimmingpool.
5. Donot placethis producton an unstablecart, standor table.The productmay fall, causingserious damageto theproduct.
6. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of
power supply to your home, consult your dealer or local power company.
7. Donot allowanything torest on thetelephone linecord. Donotlocate thisproduct where thecord willbe abused bypersons
walkingon it.
8. Never push objects of any kind into this product through the cabinet slots as they may touch dangerous voltage points or short out
partsthat couldresult ina risk of fire or electric shock. Never spill liquid of any kind on the product.
9. To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified serviceman when some service or
repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks.
Incorrect re-assemblycan cause electricshock when theappliance is subsequentlyused.
10.Unplugthis productfrom thewall outletand referto qualifiedservice personnelunder thefollowing conditions:
a. Whenthe powersupply cord orplug isdamaged or frayed.
b. Ifliquid hasbeen spilledinto theproduct.
c. Ifthe producthas beenexposed to rainor water.
d. Ifthe productdoes notoperatenormally byfollowing theoperatinginstructions. Adjustonly those controls, that are covered by
operatinginstructions. Improper adjustmentofother controlsmayresult in damageandwill oftenrequireextensive work
bya qualifiedtechnician to restorethe productto nPormal operation.
e. Ifthe product has been dropped or the cabinet has been damaged.
f. Ifthe productexhibits adistinct changein performance.
11.Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from
lightning.
12.Donot overload wall outlets and extension cords as this can result in the risk of fire or electrical shock.
13.Donot use the telephone to report agas leakin thevicinity ofthe leak.
SAVE THESE INSTRUCTIONS

March 15, 2001 IBM-3345 (REV : 0.1)
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BATTERY CAUTIONARY INSTRUCTIONS
CAUTION: To Reduce the Risk of Fire or Injury to Persons, Read and Follow these Instructions.
1. Useonly the replacement battery packof therequired sizeand type: GP60AAH3BML metal hydride rechargeable Battery, 3.6volt @
600mAhmade byGPI International Limited or 3SN-2/3AA60H-S-X1madeby SANIK BATTERY CO., LTD.
2. Donot disposeof thebatteries ina fire.The cellmay explode. Check with local codes or possible specialdisposal instructions.
3. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if
swallowed.
4. Exercise care in handling batteries in order not to short the battery with conductors such as rings, bracelets, keys. The battery or
conductormay overheat and cause burns.
5. Donotattempt to recharge the batteries provided with or identified for use with this product by heating them. The battery may leak
corrosiveelectrolyte ormay explode.
6. Donot attemptto rejuvenatethebatteries providedwith oridentified for usewith thisproduct s by heating them. Suddenly release
of the batteries electrolyte may occur causing burns or irritation to eyes or skin.
7. Allbatteries shouldbe replacedat thesame time.Mixing freshand dischargedbatteries couldincrease internalcell pressureand
and rupture the discharged batteries.
8. When inserting batteries into this product, the proper polarity or direction must be observed. Reverse insertion of batteries can
cause charging, and that may result in leakage or explosion.
9. Remove the battery from this product if the product will not be used for a long period of time (several months or more) since during
this time the battery could leak in the product.
10.Discarddead batteriesas soonas possible since dead batteries are more likely to leak in a product.
11.Donotstore thisproduct, orthe batteryprovided withor identifiedfor usewith thisproduct, inhigh temperatureareas. Batteries
that are stored in a freezer or refrigerator for the purpose of extending shelf life should be protected from condensation during
storageand defrosting. Batteries should be stabilized at room temperatureprior touse aftercold storage.
CAUTION : Any changes or modifications in the construction of this device which is not expressly
approved by the party responsible for compliance could void the user’s Authority to operate this equipment.
: Use only with class 2 power source DC 9V 300mA.

March 15, 2001 IBM-3345 (REV : 0.1)
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FEATURES
The IBM-3345 2.4GHz cordless headset telephone with Caller ID incorporates 60 name and number Caller
ID memories and also designed to provide the convenience of high quality portable telephone communication.
The IBM-3345 telephone consists of a cordless remote keypad unit and a base unit. The base’s space
saving, upright design makes it ideal in areas where space is limited.
The remote keypad allows the user to make or receive calls away from the base unit. A lightweight headset
connected to the remote keypad provides hands free operation, permitting the user to do other things while
talking. The IBM-3345 cordless telephone offers the following features:
Extra Large 3-Line Liquid Crystal Display :
•Displays Caller’s name and number as well as the time and date of the Call. *
•Displays Caller’s name and number of the Call Waiting. **
•Displays Total Calls as well as Total New Calls in Standby Screen.
•Real Time Clock displays Time(hh/mm).
•Displays Call Time
Caller ID User Features Included :
•Stores CID information for the last 60 calls that you have received.
•Programmable Area Code up to 3 digits.
•Callback button dials the displayed number.
•Review UP( s)/ DOWN( t) buttons to review stored Caller ID records.
•Erase button can selectively or collectively erase stored calls.
•New call and total call symbol indicators.
•Battery indicator.
Telephone User Features Included :
•Comfortable, lightweight headset with adjustable boom microphone.
•Advanced Super CCT circuitry provides sound clarity comparable to that of a corded phone.
•Security Access -Protection Code -prevents other cordless phone users from using your
phone line while the remote keypad is off the cradle.
•Last Number Redial button redials the last phone number dialed.
•Auto Scan feature automatically selects a clear channel when you pick up the phone.
•Mute button turns off the headset microphone so that the other party cannot hear you.
•Memory button allows user to store and access 10 telephone numbers in Speed-Dial memory for easy
Dialing.
•Channel button allows user to select one of 40 available channels.
•Flash button for use with special telephone company services.
•TONE/PULSE switch allows the user to select either type of service.
•Ringer HI/LO switch allows the user to select high or low ringer volume.
•Ringer ON/OFF switch allows user to turn off the ringer.
Hinged Belt Clip allows the user to carry the remote keypad on belt for easy access

March 15, 2001 IBM-3345 (REV : 0.1)
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FEATURES –continued
•700 feet range depending upon surroundings.
•Receive level Volume Control.
•Hearing-Aid Compatible.
•Supplied with a Class 2 power adapter rated at 9 VDC @ 300mA, center positive.
•Talk Time. (Seven Hour)
•Stand by Time. (Five Day)
* Requires telephone company provided Caller ID and Number service.
** Requires telephone company provided Call Waiting Deluxe service

March 15, 2001 IBM-3345 (REV : 0.1)
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INTRODUCTION
Congratulations on your purchase of the IBM-3345 Cordless Headset Phone. This product provides
you with a variety of useful telephone features plus access to the Caller Identification Delivery service that
may be offered by your local telephone company.
Verify that you have subscribed to the appropriate service (Caller ID and Call Waiting Caller ID) from your
telephone company. If not, you must contact your local telephone company to arrange to have Caller ID
service installed on your line. There is an extra charge added to your monthly telephone bill for this service.
If you only subscribed to the Caller ID service, the IBM-3345 will not display Call Waiting Caller ID
information.
1. The IBM-3345 Caller ID feature can be used to screen unwanted calls, eliminate harassment from
annoying calls, or to get prepared before answering a call.
2. After the first ring, the IBM-3345 displays the name(if available), and telephone number of the person
calling, along with the date and time of the call before you pick up your telephone.
3. The IBM-3345 retains a record of the above information for the last 60 calls received, including
those that were received while you were away.

March 15, 2001 IBM-3345 (REV : 0.1)
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CONTROL LOCATIONS
Figure 1 Top View of Remote/Base
1. LCD Display 2. Erase Button
3. Call Back/Flash 4. Review(Up) Button
5. Review (Down) Button 6. Talk/Hang Up Button
7. Mute Button 8. Memo Button
9. Channel Button 10. Redial-Pause
11. Dialing Keypad Button 12. Tone Button (*)
13. Ringer Hi-Low button (#) 14. Ringer On-Off Switch
15. Receive Control 16. 2.5mm Headset Jack
17. Strain Relief 18. Charge Contact
19. IN-USE/Charge LED (red) 20. Pot for Headset Holder
21. Tel. Line Jack 22. 9V DC Jack
23. Tone-Pulse Switch

March 15, 2001 IBM-3345 (REV : 0.1)
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CONTROL LOCATIONS -continued
Figure 2. Right Side of Remote
Figure 3 Top view of Base

March 15, 2001 IBM-3345 (REV : 0.1)
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CONTROL LOCATIONS -continued
Figure 4 Rear View of Base
1 2 3 4 5 6 7 8 9
1. Call waiting indicator 2. Hour
3. Minute 4. AM/PM
5. Month 6. Day
7. New Call indicator 8. Battery Indicator
9. Repeat Call 10. Total Calls number
11. Phone number 12. Call Name or Information
11
12
10

March 15, 2001 IBM-3345 (REV : 0.1)
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INSTALLATION
SELECTING A LOCATION
Install the IBM-3345 base unit in a location that is near an AC power outlet and a modular telephone line
jack. The base's location effects the phone's range. Try several locations to see which provides the best
performance. Select a location that is away from, electrical machinery, electrical appliances, metal walls, filing
cabinets, wireless intercoms, security alarms, and room monitors.
GETTING STARTED
Unpack the unit and check to be sure you have all the items that come with your cordless telephone.
•Telephone base
•Remote keypad
•Headset
•Headset Holder
•DC 9V Adaptor
•Telephone line cord
CONNECTING THE TELEPHONE
Follow these steps to connect the IBM-3345 base unit to a source of AC power and to the telephone
line. (See Figure 5 and Figure 6)
1. Plug one end of the supplied modular telephone line cord into the TEL jack in the rear of the base unit.
2. Plug the remaining end of the telephone line cord into an existing modular telephone line jack.
3. Place the base unit antenna in a vertical position.
4. Put the headset holder into the slot on the back of the base and slide it into place.
5. Insert the power adapter cord plug into the DC 9V jack located in the rear of the base unit.
6.Plug the adapter into an existing AC power outlet.

March 15, 2001 IBM-3345 (REV : 0.1)
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INSTALLATION -continued
Figure 5
Figure 6

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INSTALLATION -continued
INSTALLATION THE BATTERY PACK
Your IBM-3345 telephone comes with a rechargeable Metal Hydrogen 3.6V @600m Battery Pack in
the remote keypad unit. You must install and charge the battery pack for at least 15 hours before you use it.
Follow these steps to install the battery pack.
Figure 7
1. Remove the battery compartment cover on the remote keypad. Push the top of the battery cover in the
direction of the arrow. (See Figure 7)
2. Gently push the battery pack connector into the connector pins inside the battery compartment.
(See Figure 8)
3. Place the battery pack into the battery compartment, and replace the battery cover.
Figure 8

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INSTALLATION -continued
CONNECTING THE HEADSET
Insert the mini stereo plug from the headset cord into the headphone jack on the right side of remote keypad.
1. Slip the headset cord under the strain relief clip located on the remote keypad. (See Figure 9)
Figure 9

March 15, 2001 IBM-3345 (REV : 0.1)
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OPERATION
CHARGING THE BATTERY PACK
Place the remote keypad unit into the top of the base unit.
1. The IN-USE/CHARGE indicator will light if the remote keypad is inserted in the base Unit. (See Figure 10)
2. If the IN-USE/CHARGE indicator does not light when the remote keypad is in the Base unit, check that the
battery pack and AC adapter are correctly connected.
Figure 10
Figure 11

March 15, 2001 IBM-3345 (REV : 0.1)
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OPERATION –continued
When you first use the phone after charging or recharging the battery pack, the phone might not work and you
might hear error tones.
•If you hear the error tones, return the remote keypad to the base for at least 5 seconds to reset the security
access-protection code.
•Recharge the battery pack when the BATT. LOW indicator on the remote keypad lights.
•If the battery status is on low, the battery indication is as below :
•If the battery pack power is too low, the BATT. LOW indicator on the remote keypad will not light.
•If the IN USE/CHARGE indicator does not light when you place the keypad in the base unit, check the
charging contacts on the remote keypad and base. If the connects are dirty or tarnished, clean them with a
pencil eraser. (See Figure 11)
•About once a month, fully discharge the battery pack by keeping the remote keypad off the base unit until
Batt. Symbol mark appears in the LCD screen. This will maintain the battery pack’s ability to fully recharge.
ADJUSTING THE HEADSET
Put on the headset, and adjust the band until it rests with almost no pressure on your ear and the top of your
head. (See Figures 12 and 13)
1. If the headset is too loose, remove it and gently push the headset band inward slightly to tighten it. If the
headset is tight, gently pull the headset band out to loosen it.
2. The microphone boom can be swiveled to position the headset on either your right or left ear.
3. Use one hand to hold the headset in place. Adjust the microphone boom until it is about 1 inch from your
mouth. Do not twist the mic on the end of the boom as this may damage the internal wiring.
4. Use the clothing the clip to attach the headset cord to your lapel or collar and out of your way.
5. Leave enough slack in the headset cord so that you can move your head freely.
6.When you are not using the headset, always place it on the base unit headset holder.
Figure 12

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OPERATION -continued
Figure 13
SETTING THE AREA CODE
Push ‘ CALLBACK’ button at Stand -By mode, then ‘ SET AREA CODE’ appears in the LCD display.
£-£-£-
Press you local area code-3 digits using the dial key pad buttons.
When you finish setting your local area code, press the CALLBACK button.
If you want to delete area code, press “Redial-Pause”button
The LCD display will go to Stand-By Screen mode as shown below.
IBM-3345 is now ready to receive incoming calls.
The display will disappear after 15 seconds to save battery automatically

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OPERATION -continued
SETTING THE TONE/PULSE SWITCH
Set the TONE-PULSE switch located at the rear of the base unit for the type of service you have. If you are not
sure of which type service you have, do the following test after charging the battery. (See Figure 4)
1. Set the TONE-PULSE switch to TONE position.
2. Remove the keypad from the base unit. Press the TALK/HANG UP button and listen for dial tone.
3. Press any dialing button other than 0. If dial tone stops, you have touch-tone service. Leave the TONE-
PULSE switch set to TONE position.
4. If dial tone continues, you have pulse service. Set the TONE-PULSE switch to PULSE position.
USING THE BELT CLIP
Use the belt clip to hang the keypad on your belt or waistband for convenient hands free carrying.
1. The belt clip is designed to rotate 360° and can be used in an up or down position.
2. For hands free carrying, you can also put the compact remote keypad into your pocket.
MAKING CALLS
Before using your cordless telephone, put the headset on and adjust it as needed.
1. Set the RINGER switch on the remote keypad to the ON position. (See Figure 2)
2. To make a call, press the TALK/HANG UP button and enter the number you want to call when you hear dial
tone. LCD display will indicate the number being dialed.
3. To disconnect a call, press the TALK/HANG UP button or place the remote keypad on the base.
USING THE CALL TIMER
The IBM-3345 Cordless Phone has been built in timer that begins timing your calls six(6) seconds after you
pick up the Remote keypad to make or receive a call.
When the call is completed the call timer counter will turn off automatically.
RECEIVING CALLS
When telephone rings, wait until there is data shown in the LCD window. (If you subscribed to Caller ID),
then press the TALK button.(See Figure 1)
1.To answer a call when the keypad is in the base, pick up the remote keypad.
2.To answer a call when the keypad is not on the base, press the TALK button.
3.When you press a button on the remote keypad, a short tone will be heard indicating that the base unit
has accepted the command.
4. The consecutive three tones indicate that you have pressed a button in error, you are out of range, or there
is too much interference.

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OPERATION -continued
5.If there is severe interference, move closer to the base before you press any key. If interference is severe,
The keypad might lose communication with the base and the call might be disconnected.
This does not happen often, but if it does, return the keypad to the base for a few seconds.
Important: Do not answer incoming calls until Caller ID information is observed in
the LCD display.
CHANGING CHANNELS
Your IBM-3345 has an auto scan feature that automatically selects a clear channel when you press the
TALK/HANG UP button. If you experience interference during a call, press the CHAN. Button to switch to
another channel until you have good reception. (See Figure 1)
‘SCANNING’ will appear in the LCD window.
SETTING THE VOLUME
The VOLUME control allows you to adjust the sound level that you hear through the headset. This is especially
useful for people who have trouble hearing, or are in an especially noisy area like a kitchen or workshop.
Set the VOLUME control on the side of the remote keypad to a comfortable listening level. (See Figure 2)
SETTING THE RINGER HI/LO SWITCH
The Ringer HI/LO button lets you adjust the ringer volume that you hear through the remote Keypad.
(See Figure 2)
1. When you press and hold the RINGER HI/LO button for 1 second, the ringer volume will change from high
to low or low to high.
2. RINGER HI/LO button does not work when you are talking or when the telephone line is ringing.
USING THE REDIAL/PAUSE BUTTON
To quickly redial the last number dialed, press the TALK button.
1. When dial tone is heard, press the REDIAL/PAUSE button. (See Figure 1).
‘REDIAL’ will appear in the LCD window.
2. The redial memory can also switch from pulse to tone dialing and can store PAUSE entries.
USING THE MUTE BUTTON
The MUTE button mutes the headset microphone so that other party cannot hear you when you are talking to
Someoneelse in the room.
1. Press and hold the MUTE button located on remote keypad. ‘ MUTE’ will appear in the LCD window.
2. Release the MUTE button to resume your phone conversation. (See Figure 1)
3. Eventhough the MUTE button is engaged, you can still hear other party, this is normal.

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OPERATION -continued
USING THE FLASH BUTTON
Press the FLASH button to get dial tone to make a new call without pressing TALK button.
The flash button also allows you to conveniently access special telephone company.
Features such as Call Waiting. (See Figure 1)
USING TONE SERVICES ON A PULSE LINE
Some special phone services, such as bank-by-phone, require tone signals. If you have pulse service, you can
still use these special tone services.
1. Dial the service's main number.
2. Press the * button at the point that tone signals are required, then dial the additional digits of the number.
The phone will send these numbers as tone signals.
3. The phone automatically resets to pulse mode when you hang up.
STORING A NUMBER IN MEMORY
The IBM-3345 speed dial memory can store up to 10 phone numbers, containing maximum of 16 digits. The 0
through 9 buttons on the keypad recall and dial the phone numbers stored in memory. When storing numbers
for special services such as alternate long distance or bank-by-phone, store the service’s
main phone number in one memory location and numbers for additional information in other location.
Follow these steps to store phone numbers in memory.
1. Press the MEMO button. (See Figure 1) ‘LOCATION’ will appear in the LCD scr een.
2. Press the desired keypad dialing key(0-9). This will be the memory location number for the phone number
you are storing. ‘Location number’ will appear in the LCD screen.
3. Enter the phone number you want to store. ‘ Phone number’ will appear in the LCD s creen.
4. Press ‘ MEMO’ button again,. A long beep will sound confirming that the phone number has been stored.
5.To change a number stored in memory, simply store a new number in that memory location.
6.To check stored number press dial button at STAND BY MODE.
ENTERING A PAUSE IN A STORED NUMBER
In some telephone systems, you must dial an access code (9, for example) and wait for a second before
you dial an outside number.
1.To enter 3-second pause, press the REDIAL/PAUSE button at the appropriate point that you want to store
a number in memory. To enter another 3-second pause, press
the REDIAL/PAUSE button again. (See Figure. 1)
DIALING A STORED NUMBER
Follow these steps to dial a stored number.
1. Press the TALK button.
2. When dial tone is heard, press the MEMO button, then press the desired (0-9) memory location button.
3. The stored number you have selected will be automatically dialed and the number will be displayed in
the LCD screen and dialed out automatically.