ICE AIR Console Water Source Heat Pump User manual

Console Water Source Heat Pump (WSHP)
OPERATING & MAINTENANCE MANUAL
World class comfort.

OPERATING & MAINTENANCE MANUAL – CONSOLE WATER SOURCE HEAT PUMP (WSHP)
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A
E E C
A
TOP VIEW
RIGHT HAND
PIPE & ELECTRIC AREA
(5 1/2")
CONTROL ACCESS DOOR
SPACE FOR PIPING
(5")
1"
2"
51
8
" (TYP)
DETAIL A
D
51
2
"
B
211
2
"
23
8
"
251
4
"
11
2
"
23
4
"
G
G
FILTER LOCATED
INSIDE AND AT TOP
OF AIR INTAKE AREA
AIR INLET AREA
10"
11"
31
2
"
91
2
"
21
2
"
1"
2"
211
2
"
24"
14 1/4"
SECTION G-G
SCALE 1 : 10
HOLE FOR
DRAIN HOSE
JUNCTION
BOX
FRONT VIEW
NOTES.
DIMENSIONS ARE SHOWN IN INCHES. 1.
OPTIONAL MOTORIZED WATER VALVE IS SHOWN. 2.
ALL DIMENSIONS ARE
1/4". 3.
LEFT HAND CONFIGURATION IS SHOWN. 4.
UNIT IS SHIPPED WITH UNIVERSAL LEFT-HAND OR RIGHT HAND 5.
PIPING CAPABILITY.
6. OPTIONAL OUTSIDE AIR DOOR SHOWN.
7. SUPPLY AND RETURN PIPES HAVE 1/2" THREADED FEMALE ADAPTER.
A B C D E
5HPW09 46" 22" 29" 45" 5 1/2"
5HPW13 46" 22" 29" 45" 5 1/2"
8HPW13 46" 22" 29" 45" 5 1/2"
8HPW16 54" 31" 38" 53" 5 "
8HPW18 54" 31" 38" 53" 5 "
6
4 3
2
1
SUB-8270
5
7 8

OPERATING & MAINTENANCE MANUAL – CONSOLE WATER SOURCE HEAT PUMP (WSHP)
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OPERATING & MAINTENANCE MANUAL - CONSOLE WATER SOURCE HEAT PUMP (WSHP)
WELCOME
Congratulations on your selection of ICE AIR
Water Source Heat Pumps (WSHPs) for your
comfort conditioning requirements. WSHP units
are combination cooling and heating units, which
provide an efficient, room-by-room source for
comfort conditioning of your living environment.
ICE AIR WSHP units are built to a high standard
of quality and reliability, employing commercial
grade components and heavy duty, galvanized
sheet metal casings. With proper maintenance
and usage, ICE AIR WSHPs should provide many
years of efficient, quiet and trouble-free comfort.
To enhance your use of your ICE AIR equipment,
you will want to read and carefully follow all of
the instructions contained in this Operating &
Maintenance Manual. We recommend that you
pay special attention to the Safety and Warning
Information section at the beginning of this
Manual, and to the various safety advisories
throughout this Manual.
Please retain this Manual for your future reference.
We suggest that you retain it with other important
documents and product manuals. The information
contained within this Manual, unless noted herein,
applies to all ICE AIR WSHP models. If your unit
has optional features, they will be explained in a
separate instruction sheet specific to that option.
On behalf of ICE AIR, and our network of distributors
and dealers, we are happy to welcome you to our
base of satisfied customers!
CONSUMER SAFETY AND OPERATING NOTES:
FOR SAFE AND OPTIMAL ENJOYMENT OF YOUR ICE
AIR WSHP UNIT, PLEASE READ THE FOLLOWING
CONSUMER SAFETY AND OPERATING NOTES
CAREFULLY BEFORE OPERATING YOUR EQUIPMENT!
• This unit MUST be serviced only by professionally
trained, qualified technicians. Do NOT attempt to
maintain or service this unit on your own – severe
injury and death can occur from electric shock,
moving parts, and other hazards.
• Your ICE AIR units must each be wired on an
individual, dedicated electrical circuit with the
correct voltage and proper amperage (capacity)
to match the unit nameplate requirements.
• Each unit’s electric circuit must have a proper over-
current protection device, employing an approved
circuit breaker or fuse of the proper rating under
NEMA and local building codes.
• Every unit contains refrigerant within a sealed and
pressurized refrigerant system. This system must
not be opened or tampered with and any refrigera-
tion system repairs MUST be carried out by trained
technicians. Refrigerant must be properly handled
and recycled per EPA regulations and guidelines.
LOCATION MODEL # SERIAL #
Living Room
Master Bedroom
Bedroom
Dining Room
CONSUMER REFERENCE INFORMATION
We recommend that you record the following
information about your ICE AIR WSHP products:

OPERATING & MAINTENANCE MANUAL – CONSOLE WATER SOURCE HEAT PUMP (WSHP)
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• Your ICE AIR unit must be properly installed and
commissioned to operate correctly. Improper unit
installation, adjustment or commissioning, and / or
improper piping installation and connection can lead
to equipment malfunction and hazardous operating
conditions, and may void your Warranty.
If you have any doubt about the proper installation
of your WSHP unit, please contact your property
manager at once to have a qualified technician
inspect the equipment. Do NOT operate the
equipment when in doubt – have it inspected first!
• Your ICE AIR equipment is covered by a
manufacturer’s Warranty (see Warranty Information
Sheet for full terms and conditions). Your unit(s) must
be properly installed and kept free of obstructions.
Additionally, proper cleaning of the unit filter,
evaporator coil and all air flow areas must be
maintained. Failure to do so will decrease unit
function and efficiency, and may void your Warranty.
ELECTRICAL DATA
• Ensure that available power is the same voltage and
phase as indicated on the unit serial plate. Line and
voltage wiring must be executed in accordance with
local codes or to the National Electrical Code or in
Canada to Canadian Electrical Standards (whichever
is applicable).
• Apply correct line voltage to unit. Disconnect switch
near unit is required by code. Power to unit must
be sized correctly and have dual element class RK5
fuses or HACR circuit breaker for branch circuit
overcurrent protection. Consult the unit serial plate
for current ratings.
• All 208/230V units are wired for 208V operation
unless otherwise specified.
The following physical conditions must be maintained for
proper unit operation:
• Unobstructed air flow into and out of the unit room
enclosure (cabinet).
Therefore:
- Do not place furniture, rugs or objects directly
in front of, underneath or against the unit
cabinet front.
- Do not place plants, fabrics or objects on top
of or blocking the enclosure discharge grille
(at the cabinet top).
- Do not block the top of the cabinet with drapes
or curtains. To ensure proper cooling and
heating, drapes and curtains should be opened
or positioned so that the air discharge from
the unit does not flow behind these window
treatments.
- Have the unit filter properly cleaned and
serviced to prevent air blockage from dirt
and dust within the filter media.
• Proper installation and operating environment must
be maintained.
Therefore:
- Do not operate the unit in corrosive environ-
ments such as chemical plants, refineries or
salt spray areas.
- Operate only with proper electrical service and
protective circuit breakers or fuses in place.
- Operate only with all chassis and enclosure
sheet metal parts in place and properly
installed.
- In areas of high concentrations of dirt, dust,
pet dander or pollutants, clean the filter often
(at least monthly).
- Do not clean the unit with any solvents or
cleaning solutions that may damage the
equipment (see maintenance Instructions
for proper cleaning protocols).
- Understand and follow the unit operating
instructions below before using your WSHP
equipment.

OPERATING & MAINTENANCE MANUAL – CONSOLE WATER SOURCE HEAT PUMP (WSHP)
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OPERATING & MAINTENANCE MANUAL - CONSOLE WATER SOURCE HEAT PUMP (WSHP)
CONTROLS
OPERATING INSTRUCTIONS & SEQUENCE
OF OPERATIONS
All standard ICE AIR WSHP units are
equipped with unit mounted digital controls.
(If your unit has optional wall mounted or
remote controls, see the separate operating
instructions supplied with those controls).
The standard controls are located under the
Air Discharge Grille at the top of the room
cabinet. Lift the Access Door, located at the
right side of the Air Discharge Grille, to
access the control panel.
ICE AIR WSHP console units are controlled
by a state of the art electronic package that
is comprised of a digital control pad and an
internal Power Control Board (PCB).
The large LCD display panel includes clearly
marked control buttons. The Control pad is a
programmable, user-friendly device that
enables the user to program desired
temperature settings and operational modes.
LCD PROGRAMMABLE THERMOSTAT
FEATURE LIST
• Operates on 2 stage Heat and 2 stage Cool
• 7 programs (Mo, Tu, We, Th, Fr, Sa, Su) or
5-2 programs (Mo-Fr, Sa-Su)
• 4 Separate Time and Temperature Settings
for each program
• Heat and Cool set-points for each program
• EPROM stores heat and cool program
settings
• Temporary Program Override
• Permanent Program Override
• Compressor Short Cycle Protection
• LCD Backlighting
• Low Temperature Protection
USER INTERFACE
PUSH BUTTONS
SYMBOL PRESS HOLD
s UP/Override mode UP/Permanent
Override mode
tDown/
Override mode
Down/Permanent
override mode
ON/OFF ON/OFF --------
MODE Set operation
mode
Internal Setting
FAN Set fan speed/
Confirm
--------

OPERATING & MAINTENANCE MANUAL – CONSOLE WATER SOURCE HEAT PUMP (WSHP)
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Operation
Normal Mode
1. Press [ON/OFF] to turn on thermostat.
2. Press [Mode] to change the system mode.
3. There are three operation modes (Cool Mode,
Heat Mode, Auto Mode).
Cool Mode
• To activate cooling mode, press the mode
button until COOL displays.
• Press up/down arrow keys to your desired
temperature.
• Compressor will cycle when temperature
reaches the set-point. After compressor
stops, allow at least 3 minutes before
restarting (this applies only if you have
manually turned the unit off or reset the
thermostat – during normal running
conditions, the unit will automatically
allow for the required restart delay).
The temperature reading that is on constant
display is the ambient room temperature.
Heat Mode
• To activate heating mode, press the
Mode button until HEAT displays.
• Press up/down arrow keys to your
desired temperature.
• The unit will cycle until the set
temperature is achieved and then will
continuously cycle to maintain the set
temperature.
The temperature reading that is on constant display
is the ambient room temperature.
EVENT TIME HEAT COOL
MON-
FRI
WAKE
LEAVE
RETURN
SLEEP
6:00 AM
8:00 AM
6:00 PM
10:00 PM
70º F (21º C)
62º F (17º C)
70º F (21º C)
62º F (17º C)
78º F (26º C)
85º F (29.5º C)
78º F (26º C)
82º F (28º C)
SAT-
SUN
WAKE
LEAVE
RETURN
SLEEP
6:00 AM
10:00 AM
6:00 PM
11:00 PM
70º F (21º C)
62º F (17º C)
70º F (21º C)
62º F (17º C)
78º F (28º C)
85º F (29.5º C)
78º F (26º C)
82º F (28º C)
6:08am
mON
WaKE
Auto Mode
• To activate auto mode, press the mode
button until AUTO displays.
• Press up/down arrow keys to set
desired heat temperature.
• Wait 5 seconds for cool to appear.
• Press up/down arrow keys to set
desired cool temperature.
• The unit will automatically cycle between
heat and cool modes if unit exceeds desired
set points. The temperature reading that is
on constant display is the ambient room
temperature.
Internal Setting
Enter internal setting mode by pressing and holding
[Mode] key for 5 seconds

OPERATING & MAINTENANCE MANUAL – CONSOLE WATER SOURCE HEAT PUMP (WSHP)
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OPERATING & MAINTENANCE MANUAL - CONSOLE WATER SOURCE HEAT PUMP (WSHP)
Time Setting
Set Clock/Day is flashing
1. Press [Mode] key to select Edit “Clock/Day.”
2. Use [Up] and [Down] keys to adjust hours
(12 hr).
3. Press [Mode] to select minutes.
4. Use [Up] and [Down] keys to adjust minutes.
5. Press [Mode] to select days.
6. Use [Up] and [Down] keys to adjust days
Press [Fan] when complete.
Daily Programming
Press [On/Off] to select Schedule
(Schedule is flashing)
1. Press [Mode] key to select Edit
“Set Schedule.”
2. Use [Up] and [Down] to select Day.
3. Press [Mode] to edit time.
4. Use [Up] and [Down] to select Time.
(Adjustable in 10 minute increments)
5. Press [Mode] to edit heat setting.
6. Use [Up] and [Down] to select temperature.
7. Press [Mode] to edit cool setting.
8. Use [Up] and [Down] to select temperature.
9. Press [Mode] to set next time frame.
10. Follow the screen, and repeat steps 2
through 9 to adjust 7 day schedule
programming.
11. Press [Fan] when complete.
Below is the default program:
The default selection is 5-2 day program.
Changing Program Schedule and Temperature
Limits
Press [On/Off] twice to select Settings
(Settings is flashing)
1. Press [Mode] key to select Edit “Settings.”
2. Use [Up] and [Down] to select 7 Day or 5-2
Day.
3. Press [Mode] to edit Heat Temperature Limit.
4. Use [Up] and [Down] to set temperature.
Default internal setting: Heat limit 90°F
5. Press [Mode] to edit Cool Temperature Limit.
6. Use [Up] and [Down] to set temperature.
Default internal setting: Cool limit 60°F
7. Press [Fan] when complete. The cool limit setting
should be at least 4°F higher than the heat limit
setting.
• The cool limit setting is 55°F to 95°F
• The heat limit setting is 51°F to 91°F
Exit Internal Setting and Return to Normal Mode
1. Press [Fan] to confirm and return to normal mode.
2. If no key is pressed for 15 seconds, it will return to
normal mode automatically.
Temporary Program Override
1. When thermostat is ON, the program
set-point can be temporarily overrode by pressing
[UP] or [DOWN]. “OVERRIDE” icon will turn on.
Press[UP] or [Down] to select the set-point
2. In Heat mode, Heat set-point can be adjusted.
3. In Cool mode, Cool set-point can be adjusted.
4. In Auto mode, Heat set-point will be set first and
press [UP] or [DOWN] to set the Heat set-point.
Press [Fan] to confirm the Heat set point. Cool set-
point will be set second and press [UP] or [DOWN]
to set the Cool set-point. Press [Fan] to confirm the
Cool set-point.
5. Temporary Override will be cancelled if user
changes the operation mode or the unit enters
the next program time session.
Permanent Override
1. Holding [UP] and [Down] key for 2 seconds to enter
Permanent Override mode.
Permanent Override icon will turn on.
2. In Heat mode, Heat set-point can be adjusted
3. In Cool mode, Cool set-point can be adjusted
4. In Auto mode, Heat set-point will be set first and
press [UP] or [DOWN] to set the Heat set-point.
Press [Fan] to confirm the Heat set-point. Cool set-
point will be set second and press [UP] or [DOWN] to
set the Cool set-point.
5. Permanent Override will be cancelled if user
changes the operation mode or turns off the unit.
6. Hold [Fan] key 5 seconds to cancel the permanent
override mode.

OPERATING & MAINTENANCE MANUAL – CONSOLE WATER SOURCE HEAT PUMP (WSHP)
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Operating Specifications
• Temperature measurement
°C ~ 40°C / 32°F ~ 99°F
• Accuracy: ±0.5°C/ 1°F
• Voltage: 18-30VAC
• Temperature Controllable range:
5°C~35°C / 55°F ~ 95°F
• Resolution: 0.5°C /1°F
• Operating temperature:
0 – 50°C / 32 – 122°F
• Storage temperature:
5 – 50°C/ 23 – 122°F
MAINTENANCE & SERVICE
CAUTION: to prevent injury or death due to electrical
shock or contact with moving part, turn off the discon-
nect switch before servicing this unit.
IMPORTANT NOTE: It is not the intent of this mainte-
nance manual to correct any installation deficiencies. If
you have any doubt about the proper initial installation
(or reinstallation after servicing) of your WSHP unit(s)-
noisy or inefficient unit operation, frayed or damaged
electrical connections, improper unit appearance, etc.
– please contact a trained servicer or building mainte-
nance staff immediately.
DO NOT OPERATE ANY EQUIPMENT THAT DOES NOT
APPEAR TO BE FUNCTIONING PROPERLY!
MAINTENANCE OVERVIEW
Your ICE AIR WSHP unit is designed to provide you
with many years of efficient, trouble-free comfort
conditioning service. To ensure equipment longevity
and efficiency, please make sure that the following
simple maintenance procedures are followed.
This manual assumes that your WSHP unit has been
installed by a qualified installation professional, and
is operating properly prior to maintenance service.
Have your unit periodically inspected by a
properly trained service professional or
building maintenance staff person. The unit
should be checked for the safe and proper
functioning of all of its systems at least once a
year. The following recommended maintenance
procedures should be carried out only by trained
personnel with strict adherence to the safety
guidelines outlined at the beginning of this
manual. These procedures MUST be followed to
ensure your safety and the safety of the person
maintaining the equipment.
FILTER
ICE AIR WSHPs are equipped with a washable/
reusable Aluminum Filter. It is recommended
that you clean the indoor air filter after every 350
to 400 hours of unit operation – more frequently
if the unit is running in an environment of high
dust, pet dander or other pollutants in the indoor
atmosphere.
• Filter inspection: The filter is located at
the bottom of your unit. To remove filter,
slide it out towards you.
• To reinstall, place filter under the unit
and slide back into the filter rack.
FILTER CLEANING:
To clean your filter, use lukewarm water with a
biodegradable cleaner. Rinse and allow to dry
completely before reinstalling in unit.
(As an alternate cleaning method, the filter may
be cleaned on both sides using a vacuum cleaner
with a soft brush type attachment).

OPERATING & MAINTENANCE MANUAL – CONSOLE WATER SOURCE HEAT PUMP (WSHP)
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OPERATING & MAINTENANCE MANUAL - CONSOLE WATER SOURCE HEAT PUMP (WSHP)
DO NOT OPERATE UNIT WITHOUT FILTER.
This practice will damage and/or seriously impair
the performance of your unit and could void your
Warranty.
ROOMSIDE COMPONENT CLEANING
Evaporator Coil and Drain Pan / Drain Hoses
IMPORTANT NOTE: The power MUST be
disconnected to the unit before carrying out any of
the following cleaning!
To access the components within the roomside
section of the unit, disconnect the power to the unit
and then remove the unit chassis front cover by
unscrewing the #8 hex head retaining screws that
hold the front cover in place (use a ¼” hex head
driver). You will then have access to the following
components:
EVAPORATOR COIL
Check the coil for cleanliness and uniformity of fins.
If the coil is dirty, vacuum clean with a soft brush
attachment. This is the only form of cleaning that
should be carried out within an apartment. If the
coil requires additional cleaning, the unit must be
removed from the apartment and cleaned using
compressed air and / or washed. These operations
MUST be carried out in a facility properly equipped
to handle this type of work in a safe and professional
manner.
DRAIN PAN / DRAIN HOSE CLEANING
The condensate pan is located directly under the
evaporator coil. Check the visible section of the interior
of the drain pan for any buildup of dirt or condensate
water. Wash annually to remove all dirt build-up.
Check condensate drain pan for algae growth every
2 to 3 months. If algae growth is apparent, consult a
water treatment specialist for treatment. The application
of algaecide every 2 to 3 months will typically eliminate
algae problems.
DRAIN HOSE
Check drain hose for leaks and blockage to eliminate
potential problems.
EVAPORATOR MOTOR AND BLOWER ASSEMBLY
If there is evidence of dirt or dust build-up in the
evaporator motor or blowers, they should be cleaned
either by vacuum cleaning (if working in an apartment)
or by removing the unit to a workshop location and
cleaning with compressed air. Always obey safety
guidelines for using compressed air in this latter case.
Your ICE AIR WSHP has permanently lubricated motor
bearings that do not require additional lubrication.
Blowers and motor are factory assembled for quiet
performance – if there is any excessive noise and
vibration from this assembly, it should be serviced
by a qualified technician.

OPERATING & MAINTENANCE MANUAL – CONSOLE WATER SOURCE HEAT PUMP (WSHP)
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COMPRESSOR
Annual check should be performed to detect
potential problems.
• Amperage draw should not exceed normal
full load amps (FLA) (consult nameplate for
information.)
HEAT EXCHANGER
Water coil maintenance is not required. If the
unit installation is located in a system with water
problem history it is best to establish a periodic
maintenance program. It is the building’s
responsibility to maintain a water system that
should provide your unit with treated and filtered
water to keep water flowing freely through your
equipment.
Generally if the water flow exceeds 3 gpm per ton
the water velocities should keep your coil free of
scaling and debris that could lead to coil erosion
and fouling.
GENERAL UNIT INSPECTION: Visually inspect unit
at least once a month. Pay special attention to hose
assemblies and connections. Repair any leaks and
replace deteriorated hose immediately to avoid
potential costly damage to your property due to
component failure.
TROUBLESHOOTING
1. If unit is not operating, conduct the following checks:
• If a flashing “A” appears on the display,
contact a trained technician.
• Check the electrical connections.
• Check the voltage and current against the
electrical specifications on the unit nameplate.
• Look for wiring errors. Check for loose
screw connections in both line and low
voltage terminals.
• Check the water supply piping for proper
water connection.
• Check for dirty filters.
• Check indoor fan for proper operation.
• Check that unit did not cycle off on thermostat.
• Check for fault codes on the control board
consult the trouble shooting guide.
2. If checks above fail to reveal operating problem
and the unit still does not operate after reset,
contact a trained service technician to conduct
full unit diagnostics and to repair the equipment.

OPERATING & MAINTENANCE MANUAL – CONSOLE WATER SOURCE HEAT PUMP (WSHP)
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OPERATING & MAINTENANCE MANUAL - CONSOLE WATER SOURCE HEAT PUMP (WSHP)
WSHP Board
Error Codes
(V4.7 & up) Yellow
LED
Green Red
Normal Off On Off
High Pressure Off Off flash
Low Pressure flash Off Off
Evaporator
too cold
flash Off flash
Coaxial winter
protection
flash On Off
Temperature
probe failure
Off flash Off
High/low voltage Off Off On
Condensate over
flow
On Off Off
Coaxial water
too cold
On Off flash
TROUBLESHOOTING ERROR CODE MENU

80 Hartford Avenue, Mount Vernon, NY 10553 | Tel: 877-ICE-AIR-1 (877-423-2471) | Fax: [phone] | email: [e-mail]
www.ice-air.com | © 2012 by ICE AIR, LLC
SAFETY WARNINGS:
• MUST BE INSTALLED BY QUALIFIED, TRAINED INSTALLATION PERSONNEL
• MUST BE INSTALLED IN ACCORDANCE WITH ICE AIR INSTALLATION MANUAL
AND PROCEDURES
• MUST BE SERVICED BY QUALIFIED, TRAINED PERSONNEL
• ELECTRIC SHOCK HAZARD – DISCONNECT FROM LIVE ELECTRIC CIRCUIT
BEFORE SERVICING
• MOVING PARTS HAZARD – DISCONNECT FROM LIVE ELECTRIC CIRCUIT
BEFORE SERVICING
• UNIT MUST BE OPERATED WITH ALL CHASSIS SHEET METAL PARTS
PROPERLY IN PLACE
• UNIT MUST BE OPERATED WITH ALL ENCLOSURE (CABINET) PARTS IN PLACE
• READ THIS ENTIRE OPERATIONS MANUAL BEFORE OPERATING THE UNIT
• MUST BE OPERATED ON AN ORDERED SINGLE ELECTRICAL CIRCUIT WITH PROPER
ELECTRICAL OVERCURRENT PROTECTION