Icegame Plush Bus Instruction Manual

1
OWNERS AND SERVICE MANUAL
INNOVATIVE CONCEPTS IN ENTERTAINMENT INC.
10123 MAIN STREET, CLARENCE, NY 14031
SERVICE: 1-716-759-0360
FAX: [phone]
E-MAIL: [email protected]
WEBSITE: www.icegame.com

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TABLE OF CONTENTS
INTRODUCTION………………………………………...PAGE 3
• GAME FEATURES
• GAME PLAY
SET-UP / TESTING / MAINTENANCE………………..PAGE 4 -10
• SAFETY PRECAUTIONS
• GAME SET-UP
• ASSEMBLY
• TESTING
• CLEANING
• MANUAL SETTINGS
• AUTO % SETTINGS
• CLAW SHAPE
PROGRAMMING…………………….…SEE INCLUDED BOOKLET
• GAME OPTIONS
PROGRAMMING………………………………………..PAGE 11
• TEST MODE
• ERROR CODES
• ACCOUNTING MODE
QUICK TROUBLESHOOTING…………………………PAGE 12 -13
• PROBLEMS AND SOLUTIONS
GAME REPAIR…………………………………………..PAGE 14 - 16
• GLASS REPLACEMENT
• MECHANICAL REPAIR
• ELECTRICAL / ELECTRONIC REPAIR
PARTS LISTINGS……………………………………….PAGE 17
CRANE ASSEMBLY DIAGRAMS……………………..PAGE 18 - 21
SCHEMATICS / WIRING DIAGRAMS……………......PAGE 22 - 40
WARRANTY INFORMATION…………………………..PAGE 41 - 42
ICEDOC CG9001
REVISION D 11-01-07

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INTRODUCTION
GAME FEATURES
The brand new PLUSH BUS™ all metal crane game
by I.C.E. was designed with the operator in mind.
Reliability, low maintenance, themed cabinetry, and
all metal construction are the key design features,
exactly what is needed to ensure a combination of
long life and profit.
With nearly the entire construction made of metal, it
was only natural to Powder Epoxy Coat everything,
inside and out. This provides the owner – operator
with a game that will certainly outlast its wooden
counterparts. A few of the major advantages of all
metal construction include:
- Vault like security
- Long service life
- Low maintenance
- High Durability
All windows, of the PLUSH BUS™,are ¼” tempered
glass to provide an easy clean, maximum safety,
scratch resistant surface. Other features include, 40
strand conductor cables to prevent wire fatigue, full
range of operator adjustable software, and a newly
designed crane mechanism.
The first step in I.C.E.’s new crane design was to
select several leading cranes available on the
market today, observe and determine what problems
can be or are causes of failure and costly down time.
I.C.E. then surveyed operators nation wide,
requesting information like:
- What are the leading causes of crane
failures in your locations
- What are some problems in servicing
cranes
- What changes would you make to current
cranes to create a better machine
I.C.E.’s engineers then compiled all critical data,
addressed and corrected each problem and used
this information to create what we call the PLUSH
BUS™ .
This method of design ensures that the needs and
concerns of the owner-operators dictate the final
design parameters, for who knows a crane’s
attributes and faults better than a crane operator.
GAME PLAY
As coins are inserted into the PLUSH BUS™ all
metal crane game, the sound of a “BUS” starting is
heard. When sufficient coins have been inserted, the
engine starts, the claw clicks closed and re-opens,
which signals the start of the game. The crane will
position itself in the middle of the “play field” and
remain there, with the engine running, until the
player is ready.
When the player has moved the joystick or pressed
the buttons, to move the crane, the timer on the right
display will begin to count down. The player will
position the crane above the prize they are
attempting to win and press the drop button to lower
the claw.
If the nudging option is on, then the player will have
the ability to keep “nudging” the claw down each
time the button is pressed to home-in on the chosen
prize. If the nudging option is off, then the player will
have only one chance to drop the claw.
When the claw is fully dropped it will close and
retract to its upper most position. The crane will
then automatically position itself over the prize chute
at the rear of the cabinet. The claw will open,
releasing the prize into the prize chamber. The
player can now remove the prize from the chamber
through the prize door located in the front, lower left
corner of the game. The game is now in its home
position and is ready for the next player in line.
If you have any questions regarding Programming,
Troubleshooting or Repair, please call our Service
Department.
I.C.E. Parts/Service Dept.
Phone #: (716) - 759 – 0360
Fax #: (716) – 759 – 0884
NORMAL BUSINESS HOURS ARE:
MONDAY - FRIDAY, 9:00 AM TO 6:00 PM EST
*The crane will remain in the home position if game type (option 1) is set to 2 or 3. In this option the player has only two buttons, one for right travel
and one for forward travel. The crane will remain in the home position to allow the player access to the entire play field.

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SETUP / TESTING / MAINTENANCE
SAFETY PRECAUTIONS
IMPORTANT: FAILURE TO FOLLOW THESE
DIRECTIONS CLOSELY COULD CAUSE SERIOUS
DAMAGE TO YOUR GAME.
WARNING: WHEN INSTALLING THIS GAME, A
3-PRONG GROUNDED RECEPTACLE MUST BE
USED. FAILURE TO DO SO COULD RESULT IN
SERIOUS INJURY TO YOURSELF OR OTHERS.
FAILURE TO USE A GROUNDED RECEPTACLE
COULD ALSO CAUSE IMPROPER GAME
OPERATION, OR DAMAGE TO THE
ELECTRONICS.
DO NOT DEFEAT OR REMOVE THE GROUNDING
PRONG ON THE POWER CORD FOR THE SAME
REASONS AS GIVEN ABOVE. USING AN
IMPROPERLY GROUNDED GAME COULD VOID
YOUR WARRANTY.
GAME SET-UP
BEFORE PLUGGING THE GAME IN, OR TURNING
IT ON, BE SURE THE GAME HAS BEEN SET TO
THE PROPER VOLTAGE. YOUR GAME SHOULD
COME PRE-SET FROM THE FACTORY
CORRECT VOLTAGE, HOWEVER IT IS A GOOD
IDEA TO CHECK THE A.C. WALL RECEPTACLE
VOLTAGE BEFORE PLUGGING THE GAME IN.
ASSEMBLY INSTRUCTIONS
1. Carefully unbox the game from its packaging.
2. Using the supplied keys, unlock the front door of
the cabinet.
3. Cut all tie wraps holding the wagon assembly
and crane in place.
4. Plug the game into a three prong grounded
receptacle. NOTE: The appliance must be
positioned such that the plug is accessable
during use.
5. The game is now ready for start up.
TESTING
After the initial setup, it is time to test your game for
proper operation.
1. Locate the game in its permanent location and
lock all casters.
2. Be sure the game has been properly plugged
into a 3-prong grounded outlet, and that the
receptacle is in good working order.
3. If using an extension cord, be sure it is a 3-prong
grounded type of at least 16Ga.
4. Verify that the game is set up for the proper
voltage, and turn the power to the game on.
5. The game will run through a test mode at every
startup. (See test mode explanation in the
programming section for details.)
6. Insert coins/bills into the machine at least ten
times into the coin mech/bill acceptor to ensure
proper operation.
7. Check the credit and prize counters for proper
operation.
8. Check that the door disconnect switch works
properly.
9. Check game volume during busy time at location
to set it at the proper level.
CLEANING
Regular cleaning of this game will keep it looking
new, and greatly enhance its appeal.
Clean the windows of your PLUSH BUS™ with a
standard window cleaner such as “Windex”®.
Clean the cabinet sides with a good cleaner such as
“Fantastik”® or “409”® and a soft rag. A mild soapy
solution can also be used.
NOTE: DO NOT USE ALCOHOL, THINNERS OF
ANY KIND, OR PINBALL PLAY FIELD CLEANERS
ON ANY OF THE CABINET SURFACES
ESPECIALLY THE DECALS.
IF YOU HAVE ANY QUESTIONS OR COMMENTS
REGARDING INSTALLATION OR PROPER
FUNCTION OF YOUR GAME, PLEASE CALL OUR
SERVICE DEPARTMENT AT (716)-759-0360

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SETUP / TESTING / MAINTENANCE
MANUAL SETTING
Initial adjustment tips
- It is important to know that a mechanical adjustment is known as a “Macro adjustment” or a large
adjustment, and that a software adjustment is considered a “Micro adjustment” of a fine adjustment.
- NOTE: These adjustments need only be performed when setting up the crane for the first time or when
major changes to plush size and or shape occur. Once a configuration has been determined for your
particular requirements, the same configuration in another CRANE GAME may require only minor
adjustments.
- Pack in the same fashion as usual and stay consistent
- Set option 0 (Game mode) for game type you desire.
- Set option 3 (Game cost) for your particular game.
- For the following tests make sure that option 9 (Auto Strength) is set to 00. Any setting other
than 00 and auto percentaging is enabled and incorrect results may occur.
- Make sure that the claw tips, when closed, are just touching. DO NOT allow them to overlap, for the claw
could mechanically bind causing some down time.
-CHECK IF YOU HAVE THE CORRECT CLAW SHAPE. Set option 8 to 50, 9 to 00, and play the game
approx. 25 times. At this level you should have great difficulty picking up plush.
- If you are able to pick up the plush rather easily, you have the wrong claw shape or size and you
should go to the end of this section and see CLAW SHAPE.
- If you are unable to pick up the plush then set option 8 to 99 and play 25 games. You should now
be able to pick up the plush fairly consistently. If this is true, continue on to the next step. NOTE:
When the game is first packed it is often difficult to pick up plush until an area is cleared to
maneuver in. Take this into account while determining if the claw size or shape is correct.
- Initially set option 8 (Manual strength), based on your size plush, such that the claw is barely able to
hold the plush when closed. If you are unsure, a good starting point for option 8 is 60 for average
size plush and our standard medium claw. NOTE: When in programming mode at option 8 the claw
will begin to open and close at approximately 5 second intervals. The operator can then associate
the claw strength number on the right display with actual “physical” claw strength at the claw.
- Knowing the cost of a game, the average cost of a piece of plush, and the desired pay out %
calculate the proper plush dispensing intervals, for your setup, using the following formula:
1.) 100 *(Game cost) = A (# of dollars received for 100 games)
2.) A *(Desired payout %) = B (# of dollars worth of plush that should be
dispensed in 100 games)
3.) B /(Cost Of Plush) = C (# of pieces of plush that should be dispensed in 100
games)
4.) 100/C = Proper plush dispensing intervals

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EXAMPLE
Game Cost = $0.50
Avg. cost of 1 plush = $2.00
Desired payout % = 33%
1.) 100* ($0.50) =$50
2.) $50* (.33) =$16.50 worth of plush in 100 games to give a 33% payout
3.) $16.5 / ($2.00) =8.25 pieces of plush per 100 games to give a 33% payout
4.) 100 / (8.25) =12.12 round off to 12
NOTE: This means that approximately every 12th game played 1 piece of plush should be won.
Armed with the information particular to your game (Proper plush dispensing intervals determined above) play
at least 50 games and see if the correct number of plush have been dispensed. (For the example above, in
50 games you should have dispensed approximately 4 pieces of plush (Every 12.12 games.)
NOTE: The more games you play during the “TEST” the more accurate your accounting will be. When 50
games have been played calculate the payout % using the formula below:
1.) (# of plush dispensed) * (Cost of 1 pc. of plush) = Payout %
(# of games played) * (Cost of game)
EXAMPLE
Cost of a game = $0.50
Cost of 1 piece of plush = $2.00
# of plush dispensed = 55
# of games played = 423
(55) * ($2.00) = 52 = 52% payout
(423) * ($0.50)
If the calculated pay out is very high, (your desired pay out + 10% or more), it will be necessary to make a
macro adjustment or move the claw tips apart slightly by loosening the three screws holding the coil slider to
the coil housing and moving the coil slider up slightly. (See Fig. 1) NOTE: MOVING THE COIL SLIDER 1/8TH
OF AN INCH COULD CHANGE YOUR PAY OUT BY AS MUCH AS 60%. BE SURE TO MOVE THE SLIDER IN VERY
SMALL INCREMENTS SO AS NOT TO OVERSHOOT YOUR DESIRED PAYOUT.
If the calculated payout is slightly high, (your desired payout + less than 10% or more), then you can make a
micro adjustment or a software claw strength adjustment at option 8.
Conversely, if the calculated payout is very low or slightly low you will need to make a macro or micro
adjustment accordingly.
Repeat the 50 game test and calculate the payout %. Repeat the mechanical adjustment until you are within
approximately 5-10% of your desired payout. You can now enter the programming mode and adjust option 8
(Mechanical strength) up or down slightly to achieve your desired payout. Your game is now set up according
to your Desired Payout, Game cost, and Plush cost. If, at a later date, you want to change your game cost,
desired payout, plush cost, etc., it is NOT necessary to re-adjust your game manually. Just adjust the value
of the option you wish to change in the PROGRAMMING SECTION. The game will adjust to your new
configuration.
If after using the Initial adjustment tips above, you are still having difficulty in setting up your Crane Game,
please call the I.C.E. service line @ 1-(716)-759-0360.
SETUP / TESTING / MAINTENANCE

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AUTO % SETTINGS
Initial adjustment tips
- Before setting up auto percentaging it is highly advisable to set up manual percentaging. This is a
precaution in the unlikely event that the prize sensor fails or error code 10 or 11 is logged. If either one of
these situations occurs the game will AUTOMATICALLY revert to manual percentaging settings, allowing the
game to still function until the error is corrected. If your manual settings are not set up, it may be possible to
dispense too much plush resulting in a loss of revenue for that week, or dispensing to little plush causing your
customers to feel as though they cannot win which will eventually result in a loss of play and revenue.
- It is important to know that a mechanical adjustment is known as a “Macro adjustment” or a large
adjustment, and that a software adjustment is considered a “Micro adjustment” or a fine adjustment.
- NOTE: These adjustments need only be performed when setting up the crane for the first time or when
major changes to plush size and or shape occur. Once a configuration has been determined for your
particular requirements, the same configuration in another CRANE GAME may require only minor
adjustments.
- Pack in the same fashion as usual and stay consistent.
- Set option 0 (Game mode) for game type you desire.
- Set option 3 (Game cost) for your particular game.
- Make sure that the claw tips, when closed, are just touching. DO NOT allow them to overlap, for the claw
could mechanically bind causing some down time.
- CHECK IF YOU HAVE THE CORRECT CLAW SHAPE. Set option 8 to 50, 9 to 00 and play the game
approx. 25 times. At this level you should have great difficulty picking up plush.
- If you are able to pick up the plush rather easy, you have the wrong claw shape or size and you
should go to the end of this section and see CLAW SHAPE.
- If you are unable to pick up the plush then set option 8 to 99 and play 25 games. You should now
be able to pick up the plush fairly consistently. If this is true, continue on to the next step.
NOTE: When the game is first packed it is often difficult to pick up plush until an area is cleared to
maneuver in. Take this into account while determining if the claw size or shape is correct.
- Make sure option 8 (Manual Strength) is set up as detailed above before setting up auto %
- Make sure option 9 (Auto Strength) is set to 60. NOTE: This is a good setting for jumbo mix and a medium
claw. It is advisable to keep the claw strength high enough to slightly move the plush around yet low enough
to prevent a player from easily picking up a prize.
- Set option 16 (Plush Cost) based on the cost of your plush.
- Set option 17 (Desired Payout %) based on your desired payout.
- Knowing the cost of a game, the average cost of a piece of plush and the desired pay out %, calculate the
proper plush dispensing intervals for your setup, using the following formula:
1.) 100 *(Game cost) = A (# of dollars received for 100 games)
2.) A *(Desired payout %) = B (# of dollars worth of plush that should be dispensed in 100 games)
3.) B /(Cost Of Plush) = C (# of pieces of plush that should be dispensed in 100 games)
4.) 100/C = Proper plush dispensing intervals
SETUP / TESTING / MAINTENANCE

8
EXAMPLE
Game Cost = $0.50
Avg. cost of 1 plush = $2.00
Desired payout % = 33%
1.) 100* ($0.50) =$50
2.) $50* (.33) =$16.50 worth of plush in 100 games to give a 33% payout
3.) $16.5 / ($2.00) =8.25 pieces of plush per 100 games to give a 33% payout
4.) 100 / (8.25) =12.12 round off to 12
NOTE: This means that approximately every 12th game played 1 piece of plush should be won.
Armed with the information particular to your game (Proper plush dispensing intervals determined above) play
at least 50 games and see if the correct number of plush have been dispensed. (For the example above, in
50 games you should have dispensed approximately 4 pieces of plush (Every 12.12 games.)
NOTE: The more games you play during the “TEST” the more accurate your accounting will be). When 50
games have been played calculate the payout % using the formula below:
1.) (# of plush dispensed) * (Cost of 1 pc. of plush) = Payout %
(# of games played) * (Cost of game)
EXAMPLE
Cost of a game = $0.50
Cost of 1 piece of plush = $2.00
# of plush dispensed = 55
# of games played = 423
(55) * ($2.00) = 52 = 52% payout
(423) * ($0.50)
If the calculated pay out is very high, (your desired pay out + 10% or more), it will be necessary to make a
macro adjustment or move the claw tips apart slightly by loosening the three screws holding the coil slider to
the coil housing and moving the coil slider up slightly. (See Fig. 1) NOTE: MOVING THE COIL SLIDER 1/8TH
OF AN INCH COULD CHANGE YOUR PAY OUT BY AS MUCH AS 60%. BE SURE TO MOVE THE SLIDER IN VERY
SMALL INCREMENTS SO AS NOT TO OVERSHOOT YOUR DESIRED PAYOUT.
If the calculated payout is slightly high, (your desired payout + less than 10% or more), then you can make a
micro adjustment or a software claw strength adjustment at option 8.
Conversely, if the calculated payout is very low or slightly low you will need to make a macro or micro
adjustment accordingly.
Repeat the 50 game test and calculate the payout %. Repeat the mechanical adjustment until you are within
approximately 5-10% of your desired payout. You can now enter the programming mode and adjust option 8
(Mechanical strength) up or down slightly to achieve your desired payout. Your game is now set up according
to your Desired payout, Game cost, and Plush cost. If, at a later date, you want to change your game cost,
desired payout, plush cost, etc., it is NOT necessary to re-adjust your game manually. Just adjust the value
of the option you wish to change in the PROGRAMMING SECTION. The game will adjust to your new
configuration.
If after using the Initial adjustment tips above, you are still having difficulty in setting up your Crane Game,
please call the I.C.E. service line @ 1-(716)-759-0360.
SETUP / TESTING / MAINTENANCE

9
SETUP / TESTING / MAINTENANCE
CLAW SHAPE
In an attempt to satisfy all variables associated with proper payout, I.C.E. has opted to include directions on
how to reshape your medium claw for a lesser and greater mechanical advantage. On the following page are
two medium claw shapes which will give very different mechanical advantages and ultimately very different
claw strengths.
− When Option 8 is set to 50, and you are still picking up plush, then you will need to reshape your 3
claws to look more like shape “A”. (SEE FIG. 2) NOTE: Be sure to align holes in claw with drawn
holes on the template. This will assure proper shaping of the claw.
− When Option 8 is set to 99, and you are unable to pick up plush consistently, then you will need to
reshape your 3 claws to look more like shape “B”. (SEE FIG. 2) NOTE: Be sure to align holes in
claw with drawn holes on the template. This will assure proper shaping of the claw.
These are two claw shapes that I.C.E. has proven to work well, although there are many other shapes that
may work. You will need to remove the claws from the claw mechanism by following the steps listed below.
1) Remove the claw mechanism from the coil housing by loosening the three screws on the coil slider
and removing. Be sure not to lose the small spring around the plunger and the black Rynite
washer below the spring. These two parts are critical in the proper operation of the crane mecha-
nism. (SEE FIG. 1)
2) Loosen and remove the six small Phillips head machine screws and Nylock nuts attaching the
three claws to the coil-claw interconnect and coil spider. (SEE FIG.1)
3) Reshape the claws according o the CLAW SHAPE Templates “A” or “B”.
4) Re-assemble in reverse order. Make sure NOT to over tighten the Nylock nuts attaching the claws
to the mechanism, as this would cause binding.
Now that you have reshaped your claws for your plush, return to the beginning of Adjustment tips and pro-
ceed through each step. FIG. 1

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CLAW TEMPLATES
CLAW SHAPE “A”
- DECREASED MECHANICAL ADVANTAGE -
CLAW SHAPE “B”
- INCREASED MECHANICAL ADVANTAGE -
NOTE: THESE ARE THE TWO CLAW SHAPES THAT HAVE BEEN THOROUGHLY TESTED BY I.C.E. AND ARE PROVEN TO WORK. THEY SHOULD BE USED AS A GUIDE TO INCREASE OR DECREASE THE MECHANICAL ADVANTAGE OF THE CLAW FOR YOUR PARTICULAR PLUSH. OTHER CLAW SHAPES IN - BETWEEN CLAW SHAPES A & B MAY WORK BUT WILL REQUIRE FURTHER TESTING.
FIG. 2

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Test Mode Explanation
Every time that the game is powered up, the door is closed or exiting programming mode, the game will run
through a test mode to check the following items:
- HOME BACK SWITCH - FRONT / BACK MOTOR - PRIZE SENSOR
- HOME LEFT SWITCH - LEFT / RIGHT MOTOR - OUT OF RANGE
- UP SWITCH - CREDIT / COIN DISCONNECT - E² (MEMORY)
- DOWN SWITCH - CLAW CLOSE, CLAW OPEN
If any of the above items are malfunctioning, the game will light up the 4 decimal points on the podium displays.
This will alert the operator that there has been a problem. The operator needs only unlock and open the front door
and the error codes will be displayed one at a time on the left display. To move to the next error code, the operator
needs to press the drop button. Repairs should be made to those areas in which errors have been logged. When
all codes have been seen, and the door is closed, the game will reset the error codes, run through a test mode to
check for proper operation and if all is well, game play can start. If not, the 4 decimals will once again light up and
the operator will need to check the error codes again. Game play can continue to the best of the machine’s abili-
ties, with problems, until the errors are corrected. At no time should the game be inoperable unless a key compo-
nent is damaged.
Error code 10 / 11 will alert the operator that the game has paid out 8 too many or 8 too little pieces of plush when
in skill leveling. If this error is logged, the game will automatically revert to MANUAL settings until one of the follow-
ing options has been changed. (COST OF PLUSH, SKILL % MIN., % PAYOUT, OR GAME COST) This is why it is
imperative that the manual setting be setup before skill leveling is used.
NOTE: Changing one of these options will reset error code 10 / 11 and the game will begin skill leveling with the
new settings.
NOTE: Some items on the list can not be detected by the game and require that the operator watches for these
actions to be performed during the start up test mode. (Claw close, Claw open)
Error Codes
#
Problem Solution
1 E² (Memory) Replace Microprocessor
2 Prize Sensor Check / Replace Prize Sensor
3 Up Sensor Check / Replace Up Sensor
4 Down Sensor Check / Replace Down Sensor
5 Left / Right Sensor Check / Replace L /R Sensor
6 Front / Back Sensor Check / Replace F /B Sensor
7 Front / Back Motor Check / Replace F / B Motor
8 Left / Right Motor Check / Replace L / R Motor
9 Counter Disconnect Just a warning that the credit / coin
counters were disconnected at some time.
10 Out Of Range (High) Change setting for the Cost of Plush,
Skill leveling Min, % Payout or Game Cost
11 Out Of Range (Low) Change setting for the Cost of Plush,
Skill leveling Min, % Payout or Game Cost
Entering the Accounting Mode
To enter the accounting mode, unlock and open the front door and press the button marked ACCOUNT, lo-
cated near the main board. The left displays will flash between “cr” (Credits) then the number of credits 1 -
9999. If the operator presses the drop button, the displays will flash “pl” (Plush) then the number of plush that
has passed through the sensor. These numbers can never be reset and WILL NOT match the numbers on
the mechanical counters from the counters. It is advisable that the owner note this difference so that they will
be able to track actual software coins / credits and plush out vs. the mechanical counters for accounting pur-
poses.
PROGRAMMING

12
QUICK TROUBLESHOOTING
PROBLEM PROBABLE CAUSE SOLUTION
THE DECIMALS ON THE 4
DISPLAYS ARE LIT UP THIS IS IN FACT NOT A PROBLEM BUT A WAY OF LETTING THE OPERATOR KNOW THAT THERE
WAS A PROBLEM DURING THE START UP MODE
OPEN THE FRONT DOOR AND THE
ERROR CODES ARE SHOWN ON THE
DISPLAYS. TO ADVANCE THROUGH
THE ERROR CODES, PRESS THE
DROP BUTTON
NO GAME POWER ON-OFF SWITCH ON THE GAME IS TURNED OFF
BLOWN A.C. POWER FUSE
GAME NOT PLUGGED IN OR CORD DAMAGED
BAD TRANSFORMER
TRANSFORMER HARNESS NOT CONNECTED
BAD POWER MODULE
TURN POWER ON
REPLACE WITH PROPER FUSE
CHECK POWER CORD
CHECK PROPER VOLTAGES
CHECK HARNESS
REPLACE POWER MODULE
GAME WILL NOT TAKE
MONEY OR GIVE CREDITS
CORRECTLY
BAD COIN SWITCH
COIN DISCOUNTING OPTION IS SET WRONG
COINS PER CREDIT SETTING INCORRECT
BAD COIN MECHANISM
LOOSE OR DAMAGED HARNESSING
BAD MAIN P.C. BOARD
CHECK W / METER AND REPLACE
CHECK PROGRAMMABLE SETTING
CHECK PROGRAMMABLE SETTING
ADJUST OR REPLACE
CHECK W / METER AND REPAIR
REPAIR OR REPLACE MAIN BOARD
HEADLIGHT / BLINKING
LIGHTS DO NOT LIGHT BAD BULB BAD DRIVE TRANSISTOR ON P.C. BOARD
BLOWN 12V FUSE ON MAIN P.C. BOARD
REPLACE BULB
REPLACE TRANSISTOR
REPLACE WITH PROPER FUSE
DISPLAYS DO NOT WORK BAD 12V FUSE
BAD DISPLAY P.C. BOARD
BAD MAIN P.C. BOARD
LOOSE OR DAMAGED DISPLAY HARNESSING
REPLACE WITH PROPER FUSE
REPAIR OR REPLACE P.C. BOARD
REPAIR OR REPLACE P.C. BOARD
CHECK W / METER AND REPAIR
CRANE OR WAGON DOES
NOT MOVE BAD MOTOR LOOSE OR DAMAGED HARNESSING
BAD SWITCH ON BUTTON OR JOYSTICK
BAD HARNESSING TO BUTTONS OR JOYSTICK
BLOWN FUSE TO MOTORS ON MAIN P.C. BOARD
REPLACE MOTOR
CHECK W / METER AND REPAIR
REPLACE SWITCH
CHECK W / METER AND REPAIR
REPLACE WITH PROPER FUSE
CRANE KEEPS TRYING TO
MOVE IN THE HOME
POSITION
BAD LIMIT SWITCH (S)
LIMIT SWITCH NOT ALIGNED WITH ACTUATOR REPLACE SWITCH (S) ALIGN SWITCH AND ACTUATOR
CLAW WILL NOT CLOSE BLOWN FUSE TO CLAW ON MAIN P.C. BOARD
BAD COIL
LOOSE OR DAMAGED HARNESSING
CLAW HAS MECHANICALLY JAMMED
REPLACE WITH PROPER FUSE
REPLACE COIL
CHECK W / METER AND REPAIR
FIND JAM AND REPAIR
CLAW STAYS CLOSED BAD DRIVE TRANSISTOR ON MAIN P.C. BOARD
CLAW HAS MECHANICALLY LOCKED REPLACE TRANSISTOR FIND JAM AND REPAIR
AUTO PERCENTAGING IS
NOT FUNCTIONING PROGRAMMING IS NOT CORRECTLY SET BAD PRIZE SENSOR
LOOSE OR DAMAGED SENSOR HARNESS
SET OPTIONS “9” AND “17”
REPLACE PRIZE SENSOR
CHECK W / METER AND REPAIR
CLAW GOES DOWN AND
THEN UP BUT DOES NOT
CLOSE
DOWN SWITCH BAD
LOOSE OR DAMAGED HARNESS TO DOWN
SWITCH
REPLACE DOWN SWITCH
CHECK W / METER AND REPLACE
CLAW COMES UP AND
ABOUT 15 SEC. PASSES
BEFORE CRANE MOVES TO
THE HOME POSITION
UP SWITCH BAD
LOOSE OR DAMAGED HARNESS TO UP SWITCH REPLACE UP SWITCH CHECK W / METER AND REPLACE
CRANE OR WAGON
WHEELS SLIP MISSING OR DAMAGED O-RING DRIVE BELTS LOOSE SET SCREWS IN WHEELS
LOOSE SET SCREWS IN DRIVE COUPLER
RAILS NEED TO BE SCUFFED
REPLACE O-RING BELTS
TIGHTEN SET SCREWS
TIGHTEN SET SCREWS
SCUFF TOP OF RAILS WITH
SANDPAPER

13
QUICK TROUBLESHOOTING
- NOTE: A self-test will be performed each time the front door is “closed” or the game is powered up.
- NOTE: The game will not count credits or plush-out on either the mechanical or software counters while the
front door is open.
- NOTE: If the Wagon does not move smoothly through a full travel from left to right, check to see that the
wheel spacing is correct. If the spacing is correct then check the 2 cabinet rails for burrs that may
cause the wheels to bind.
- NOTE: If the Crane does not move smoothly through a full travel from front to back, check to see that the
wheel spacing is correct. If the spacing is correct then check the 2 cabinet rails for burrs that may
cause the wheels to bind.
- NOTE: If the micro track for the left to right movement is binding during its travel, check to see if the top
mirror bracket’s edge, also the shelf the micro track rides on, has been de-burred.
- NOTE: If the front door is having trouble closing fully, check to see that the front light harness is tie wrapped
above the highest point of the prize chamber wall. Next, check to see that the prize chamber wall is
far enough to the right to allow the right edge of the prize chamber doorframe to swing pass. Finally,
check to see that the hinge leaf length is short enough to prevent binding in the cabinet frame.
- NOTE: If the door will not lock properly or locks with difficulty, check to see if the lock rotates smoothly.
Next, check that the lock rods are not binding on the lock cam or the lock rod guides. Next, check
that all friction points have been lubricated with molly grease. Finally, if need be, file the lock rod
guides such that the door closes and locks smoothly but be careful not to file out too much, for this
may cause the door not to pull tightly to the cabinet as it was intended to do.
- NOTE: If the decimals light up on the displays after a self-test, an error has been logged. When the door is
in the open position, error codes will be shown on the left display. To advance through the error
codes press the drop button.
- NOTE: If, at the beginning of the self-test mode, the claw does not drop, one or more of the following may
apply: the prize sensor is not working or blocked; the string or string lever is mechanically binding;
the up or down switch is sticking or misaligned from its actuator.
- NOTE: If claw stays closed it is likely that the diode has blown and the transistor controlling the claw has
also blown. Shut off the game immediately and have a new diode (in coil assembly,) and transistor
(Q10 on main board,) installed. If the capacitors at C16 and C54 are not removed from the main
board, remove them for added protection to the solenoid transistor @ Q10.
- NOTE: If claw is jerky while being lowered, it is likely that the up spring is missing or not properly elongated.
Another possibility is that the string has mechanically bound on the spool. To fix the string binding,
enter programming mode and go to mode 26. By moving the joystick to the left and right you are
able to raise and lower the claw mechanism. Move the crane over the prize chute and lower the
claw mechanism all the way until it starts to wind up backwards. Reverse the motor direction to
raise the claw mechanism and properly rewind the string on the spool. Exit the programming mode
and the string should be free of mechanical binding.
- NOTE: If the claw stays open, first check for bad fuses on the main board, next check that there are no
wires dislodged from the connectors in the harness between the wagon and the crane, the harness
between the wagon and the main board, the crane assembly and the wagon assembly. If the
problem still exists and no fuses are blown or wires dislodged it is likely that the transistor controlling
the voltage to the claw has blown on the main board. Replace main board and have the other main
board repaired by electronics.
- NOTE: If the crane/wagon in the home position, still tries to move left or back, check to see that the
actuators are both present. Check to see that the sensors are present. Next, check to see that the
sensors and the actuators are both aligned. Then check to see that the sensor wires are not
dislodged from the connectors. Finally replace the sensor, it is likely to be bad.

14
GAME REPAIR
WARNING: ALWAYS REMOVE POWER TO THE
GAME BEFORE ATTEMPTING ANY SERVICE,
UNLESS NEEDED FOR SPECIFIC TESTING.
FAILURE TO OBSERVE THIS PRECAUTION
COULD RESULT IN SERIOUS INJURY TO
YOURSELF OR OTHERS.
TROUBLESHOOTING
PHILOSOPHY
To find problems with this game, always first check
what should be obvious. See that the game is
plugged in, and all of the fuses on the game are
good.
Next, check to see that all of the connectors are
firmly seated, and that none of the wires have pulled
out of them.
When trying to find out if specific components are
bad or not, try swapping them with components from
another player station to see if the problem moves
with the component, or stays where it was. This will
help you to know if you have a problem with a
specific component, or maybe a problem with either
the wiring or the Main P.C. Board. Use extreme
caution when using probes or volt-meters if the
game is powered up. If checking continuity, it is
important to disconnect the harnessing at both ends,
as attached they may yield erroneous results.
If P.C. Boards are suspected as the cause of
problems, check to see that all I.C. chips are firmly
seated on the boards.
MAIN P.C. BOARD
REPLACEMENT
1. Remove all A.C. power from the game.
2. Unlock and open the front door.
3. Remove the 4 mounting screws that secure the
main board cover in place.
4. Carefully remove all of the connectors from the
P.C. Board.
5. Remove the 4 long plastic hexagon nuts that
secure the board to the main board housing.
6. Gently pull the P.C. Board from the mounting
studs.
7. Reassemble in the reverse order using a new
Main P.C. Board.
GLASS
REPLACEMENT
1. Remove all A.C power from the game.
2. Open the front door and carefully “unzip” the
rubber molding. NOTE: The rubber molding
can be unzipped with a Philips head
screwdriver and “PLEDGE”® as a lubricant.
3. Carefully remove all broken glass from the
rubber molding channel.
4. Lubricate the zip channel and molding channel
all around the opening.
5. Carefully install the new glass starting from the
bottom and working your way up both sides
simultaneously finishing with the top. NOTE:
The glass is a tight fit and extreme caution
should be used when installing. If difficulty is
anticipated or encountered, your local auto
glass installer will be familiar with the molding
since it is a windshield gasket. Their personnel
will be able to successfully install the window
for you.
6. Using the window installation tool, “zip” the
molding together in a clockwise rotation.
LENS
REPLACEMENT
1. Remove all A.C. power from the game.
2. Unlock and open the front door.
3. Locate the lens housing of broken lens.
4. Remove the three nuts and bolts retaining the
lens housing in the top panel.
5. Remove the lens housing, fold back edges and
install new lens.
6. Reassemble in reverse order.

15
GAME REPAIR
BULB
REPLACEMENT
1. Remove all A.C. power from game.
2. Unlock and open front door.
3. Locate lens housing of bad bulb.
4. Remove the three nuts and bolts retaining the
lens housing in the top panel.
5. Remove housing, fold back edge to remove lens.
6. Replace old bulb with new bulb.
7. Reassemble in reverse order.
PLUSH RETAINER
REPLACEMENT
1. Remove all A.C. power from the game.
2. Unlock and open the front door.
3. Carefully unbolt the 6 bolts holding the plush
retainer to the play field.
4. Remove the old plush retainer.
5. Reassemble in reverse order using new plush
retainer.
REMOVAL OF CRANE
MECHANISM
1. Remove all A.C. power from the game.
2. Unlock and open the front door.
3. Slide the crane assembly to the front center of
the crane.
4. Loosen black thumbscrew securing the front to
back micro track bracket in place. (The
thumbscrew is located on the front face of the
crane assembly nearest the door.)
5. Slide the micro track bracket forward and up to
disconnect it from the crane assembly.
6. Carefully lift the entire crane assembly off the
rails approximately 2 inches, shift to the left as
far as possible, drop the right side down past the
right crane rail and slide the entire assembly out
from between the two separator rails.
7. The crane assembly can now be removed from
the cabinet so necessary maintenance / repairs
can be made.
8. Reassemble in reverse order.
REMOVAL OF WAGON
MECHANISM
1. Remove all A.C. power from game.
2. Unlock and open the front door.
3. Remove crane assembly as detailed previously.
4. Loosen black thumbscrew securing the micro
track bracket in place. (The thumbscrew is
located on the upper right face of the wagon
assembly.)
5. Slide the micro track bracket to the right and up
to disconnect it from the wagon assembly.
6. Carefully lift the entire wagon assembly off the
rails and rotate clockwise until the left front
wheel clears the front rail.
7. Lower the front of the wagon assembly and
remove the assembly from between the two rails.
8. The wagon assembly can now be removed from
the cabinet so necessary maintenance / repairs
can be made.
9. Reassemble in reverse order.
PRIZE SENSOR
REPLACEMENT
1. Remove all A.C. power from the game.
2. Unlock and open the front door.
3. Remove the connector from the prize sensor
board.
4. Remove the 3 plastic hexagonal nuts securing
the sensor board to the bracket.
5. Carefully remove the sensor board from its
mounting studs
6. Reassemble in reverse order using a new prize
sensor board.

16
GAME REPAIR
STRING REPLACEMENT
1. Remove all A.C. power from the game.
2. Unlock and open the front door.
3. Remove crane assembly as detailed previously.
4. Disconnect the claw assembly from the crane
assembly by removing the two bolts securing the
aluminum coil cap to the coil housing.
5. Take the replacement string and tie a knot at
one end.
6. Using a lighter, melt the other end of the string
and form a point before it completely cools.
7. Feed the pointed string end up through the hole
in the coil cap and pull until the knot is firmly
seated on the inside of the cap.
SEE CRANE ASSEMBLY DIAGRAM AND
STRING ROUTING DIAGRAM
8. Feed the pointed end up through the hole in the
bottom of the crane assembly housing.
9. Feed string over first string guide then under
second string guide.
10. Finally feed the string through the hole in the
side of the string spool, (attached to the motor
shaft,) and tie another knot.
11. String is now properly strung.
12. Reattach the claw assembly to the crane
assembly using the two bolts that were removed
in step 4.
13. Reinstall the crane assembly into the game and
set it in the home position with the claw
assembly hanging in the prize chute.
14. Turn on the game and the crane will
automatically rewind the string properly.
MOTOR
REPLACEMENT
1. Remove all A.C. power from the game.
2. Unlock and open the front door.
3. Remove crane and or wagon assembly as
detailed previously. NOTE: What is removed
depends on which motor has gone bad.
4. Loosen two thumbscrews securing crane
housing cap in place and remove. NOTE: This
step is only for the two motors in the crane
assembly.
5. Remove drive o-rings and wheels from the bad
motor.
6. De-solder the motor leads from the bad motor.
NOTE: Be sure to note which wire goes to which
motor lead, for if they are reinstalled backwards
the motor will run in the opposite of its intended
direction.
7. Carefully remove bronze bushing supporting the
motor shaft of the bad motor. NOTE: This step
is only for the two motors in the crane assembly.
8. Remove the 4 bolts securing the motor to the
housing.
9. Carefully remove the bad motor.
10. Reassemble in reverse order using new motor.
NOTE: When motor is completely reinstalled,
place one drop of thread lock on each of the 4
bolts that secure the motor in place to prevent
the bolts from backing out.
FUSE REPLACEMENT
CAUTION FOR CONTINUED PROTECTION
AGAINST RISK OF FIRE, REPLACE ONLY WITH
THE SAME TYPE OF FUSE HAVING THE SAME
ELECTRICAL RATING.
AREA LOCATION AMP VOLT
MAIN BOARD F2 6 MDQ 250
F3 3 MDQ 250
F4 4 MDQ 250
F5 4 MDQ 250
POWER MOD — 3 MDQ 250
CORD REPLACEMENT
IF THE SUPPLY CORD IS DAMAGED, IT MUST BE
REPLACED BY THE MANUFACTURER OR ITS
SERVICE AGENT OR A SIMILARLY QUALIFIED
PERSON, IN ORDER TO AVOID A HAZARD.

17
PARTS LISTINGS
MECHANICAL PARTS
5011 SPRING
CG1001 LEFT FRONT CORNER
CG1002 RIGHT FRONT CORNER
CG1003 REAR CORNER
CG1004 TOP FRONT PANEL
CG1005 BOTTOM FRONT PANEL
CG1006 CABINET DOOR
CG1007 PRIZE DOOR
CG1008 SIDE PANEL
CG1013 LOCK CAM
CG1014 UPPER LOCK ROD
CG1015 LOWER LOCK ROD
CG1018 PODIUM
CG1020 FRONT CABINET RAIL
CG1031 REAR CABINET RAIL
CG1036 MAIN PCB COVER
CG1052 3” SWIVEL CASTER
CG1055X WAGON ASSEMBLY
CG1061X CRANE ASSEMBLY
CG1054 WAGON ROLLER SHAFT
CG1069X TRACK MOUNT RAIL ASSEMBLY
CG2008 MOTOR / GEARBOX
CG3019 THUMB SCREW
CG3030 WHEEL
CG4003 O – RING DRIVE BAND
CG1062 CRANE MOTOR HOUSING CAP
CG1066 CRANE UP SPRING
CG1070 COIL HOUSING
CG1073 COIL SLIDER
CG1075 COIL PLUNGER
CG1078A SMALL CLAW
CG1078B MEDIUM CLAW
CG1078D JUMBO CLAW
CG3036 COIL CLAW INTERCONNECT
CG3037 CLAW SPIDER
CG4004 SPRING
CG3006 CLEAR LENS
CG2014 JOYSTICK
CG3008 MICRO TRACK 56 LINK
CG3009 MICRO TRACK 35 LINK
CG3013 COIN FUNNEL
CG3026 MIRROR
CG3027 FRONT GLASS
CG3028 SIDE GLASS
CG4001 WINDOW GASKET
CG4014 LOCK T – HANDLE
CG5015 LOCK BARREL
CG9001 SERVICE MANUAL
CG9010 FAN SHROUD
CG5001 WINDOW INSTALLATION TOOL
DECALS
CG7001 DECAL PRIZE DOOR
CG7002 DECAL STOP SIGN
CG7003 DECAL CORNER STREET
CG7006 DECAL BUMPER
CG7007 DECAL SIDE MARQUEE
CG7008 DECAL FRONT STREET
CG7009 DECAL TIRE / STREET
CG7010 DECAL SIDE / ICE LOGO
CG7012 DECAL PODIUM
CG7013 DECAL CONTROL PANEL JOY
CG7015 DECAL CONTROL PANEL BUTTONS
CG7027 DECAL FRONT MARQUEE
ELECTRICAL PARTS
2027 FAN
8312 BULB PL-L 40W
CP8284X BALLAST ASSEMBLY
2970 DOOR SWITCH
AR2007 6X9 SPEAKER
CG2012 F/B, UP, DOWN SENSOR
CG2013 L/R SENSOR
CG2010 F/B, UP, DOWN ACTUATOR
CG2011 L/R ACTUATOR
CG3038X SOLENOID ASSEMBLY
CG2002X TRANSFORMER
CG2006 RED LIGHT
CG2032X DISPLAY PCB
CG2034X MAIN PCB
CG2039X PRIZE SENSOR PCB
HD20224 5V COUNTER
CG2600 DBV MARS SERIES 2000

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