icetro ID-H250-30 User manual

HOTEL DISPENSER
Product Manual
MODEL : ID - H250 - 30
※ This machine cannot be used in any other country
where the electric voltage for its power supply is not available.
※ This product is designed for indoor installation.
Please be sure to install it indoors.
※ The external appearance, design, color, and/or components
of this machine may be changed without prior notice for the sake
of the Company's product manufacture.
※ Please read the preparations for safety.
※ For maximum hygiene, be sure to clean and sterilize the product
on a daily basis
- H150 - 22ID

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Table of Contents
1. Precautions for Safety 3~7
8
8
9
10
11
12
13
14
15
16~17
18
19
20
4. Product Size and Description
2. Introduction of Product
3. Specifications and Limitations
5. Structural Description
7. Plumbing Installation
6. Unpacking
9. Final Installation Inspection and Initial Operation
8. Electrical and Ice Maker Connection
10. How to Use
11. General Care and Cleaning Methods
12. Maintenance
13. Control Function
14. Service Diagnosis
This product manual provides the user with information on installation,
use and cleaning, maintenance and repair methods..

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Warning
1. Safety Precautions
When there is a risk of causing physical problems such as death or serious
injury in the event of improper use.
When injury or damage to property such as house or furniture may occur
in the event of improper use.
Warning
Caution
SHOULD BE DONE PROHIBITION GROUNDEDDO NOT
DISASSEMBLE
DO NOT
TOUCH
DISCONNECT
POWER PLUG
This ice maker was produced exclusively for 115V.
115V
115V should be used.
◆ An electrical fire may be caused by a receptacle holding
more than one item.
◆ Do not use an adapter or an extension cord.
Use a single receptacle for the ice machine.
◆ A fire may occur if plug is not cleaned.
Clean the plug if covered in foreign material or dust etc.
with a clean, dry towel.
Clean the plug

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Warning
◆ The objects or containers may fall and cause water to
leak and the insulation may be weakened, resulting
in a fire due to a short circuit.
◆ Insulation may be weakened, resulting in short circuit,
electric shock, or fire.
◆ If you continue operating in abnormal conditions,
there is a risk of fire or electric shock.
◆ There is a risk of fire due to electric shock or short circuit.
◆ Risk of explosion or fire.
Do not place heavy objects or containers
containing water on the ice maker.
Do not install the product in a humid place or
where there is a risk of water splashing.
Do not use
If the product malfunctions, such as smoke or burning
smell, unplug the power cord to stop operation.
Do not use
Do not use if the outlet is loose or has a problem.
Do not use
Do not use flammable spray around the ice maker.

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Warning
◆ Ignition or abnormal operation is dangerous and may cause
more trouble.
◆ There is a danger of the ice maker twitching or falling,
resulting in injury.
◆ In particular, please do not let children hang on the reservoir
not fixed to the product
◆ There is a danger of electric shock.
◆ The ice reservoir may break or become damaged.
◆ The cord or plug may be peeled and there is a risk of fire
or electric shock.
◆ If the cord or plug is peeled or damaged, be sure to ask
the service to replace it.
Disassembly forbidden
Do not modify or repair the product yourself.
Prohibition
Do not let children hang on the product.
Do not touch
Do not touch or pull on the power plug with wet hands.
Do not touch
Do not damage the inside of the ice maker
with a sharp tool.
Prohibition
Do not allow electrical cords or plugs to be pinched or twisted.

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Warning
About the power strip
When using multi-tap, please use 115V, 10A or more.
◆ It may cause electric shock or fire.
◆ It may cause fire or spark when unplugged by plug wire or driver.
◆ There is a risk of machine failure or electric shock
due to short circuit.
◆ Do not plug in multiple plugs at the same time.
Connecting multiple plugs to a power strip will cause a fire.
Disconnect power plug
When not in use for a long time, remove ice and water
(to prevent winter frost), and unplug the power cord
from the outlet.
Disconnect power plug
When cleaning dust or replacing parts,
unplug the power plug first.
Disconnect power plug
When unplugging, grasp the plug body and remove it
Grounded
Please be sure to ground.

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Caution
◆ New users need a manual for safe use.
◆ There is a risk of injury if you slip on the ice maker or get hands or
feet in the bottom of the side.
◆ There is a risk of injury to sharp parts other than the iron
plate and screws on the bottom of the ice maker.
Caution
If there is a risk of slippery water or oil on the floor near
the ice maker, please wipe it.
Hand over
When transferring this ice maker to another person,
please hand it along with the instruction manual
Do not put your hands or feet on the bottom of
the ice maker.

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2.Introduction of Product
3. Specifications and Limitations
ID-H250-30 / ID-H150-22 is a hotel ice dispenser. This dispenser is designed for use
with the ICETRO ice maker IM SERIES on top.
REGULAR , DICE , HALF shaped ice cubes are used as the ice source. It is not
recommended to use thin ice or nugget ice.
Ice from the ice maker falls into a bin, where it is stored until needed. When the user
presses the button, the shutter opens and turns the wheel inside the storage bin to
pump ice up to the outlet at the top of the front of the storage bin.
This device is designed to be installed and operated indoors in the specified
environment.
The operating temperature is the same as the operating temperature of the ice
maker. (Operating temperature 50 ~ 100F / Operating voltage 115)
Check the nameplate on the side of the cabinet for specific information.
Specifications and designs are subject to change without notice by ICETRO.
If the product is modified by using parts not specified by ICETRO, we cannot take
any responsibility for the product.
The basic configuration is configured so that ice comes out when the button is
pressed, and ice continues to be sold while the button is pressed.
Ice maker model used Appropriate model
IM-0350/0460/0550 ID-H150-22
IM-0350/0460/0550/0750 ID-H250-30

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4. Product Size and Description
POWER SUPPLY

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5. Structural Description
The interior is made of hygienic plastic, and the storage bin has a 13-blade pedal wheel and a
stainless steel arm that agitates the ice.
There is a separate small door that can be removed on the top front of the storage bin, so you
can clean the inside of the storage bin without removing the ice maker, and the inner pedal
paddle and steel arm can be removed.
When the button is pressed, the ice opening solenoid is activated, and the drive motor is
immediately activated, and the paddle wheel and steel arm rotate.
The drive motor automatically rotates for 2 seconds every 4 hours by the control box to prevent
ice from sticking together.
Ice is delivered to the top end of the ice outlet by the paddle wheel and slides down the outlet
to the consumer.
The container is placed on the grill, the grill hole is on the ice drain pail and spilled ice goes to
the drain pail. Ice can be stored in case the ice is spilled while dispensing.
When the button is released, the solenoid door closes and the ice dispensing stops
automatically. The remaining ice from the drain pail is eventually sent to the drain through a
hose attached to the bottom of the drain pail.
The side and outer panels are made of corrosion-resistant stainless steel, and the sales part and
upper part are made of plastic.
Dispense
button
Paddle
wheel
Drive motor
drain bucket
Stainless arm
Internal hygienic
plastic
Ice dispensing
solenoid valve
Ice outlet grill Control box

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6.Unpacking
After removing the packaging, check the control foot packaging in the storage container.
Install the product by inserting the bolt part of the control foot all the way to the bottom of the
product. Turn the control foot so that the product is level and fix the installation position.
Check where the drain line and electrical connections can be made.
Remove the front panel
Remove the 2 screws on the top lid and lift it up.
The front panel opens by pulling it forward, and the middle hook holds the front panel so you
can see the inside.
The lower part is fitted over the base.
To remove the front panel, loosen the hook and disconnect all the connectors for the wire
housing before removing it.
Control foot
connection link connection connector
Paddle
wheel

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Drain connection, Dispenser rear view
7. Plumbing Installation
All models of the dispenser have a PT ¾ drain screw on the bottom of the rear panel.
After tightening the screws in the attached parts, connect the drain hose. In most
installations, the drain tube connects to the building drain.
Use a PVC hose for the connection hose and connect it to the drain hole.
It is safe to drain through the copper pipe if necessary.
Be careful not to get solvent, etc. on the connected drain PVC hose.
Be careful not to get solvents on all plastics.

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※ Install the ice maker
drain separately
8. Electrical and
Ice Maker Connection
The power cord is connected to the back.
Do not connect it to an extension cord, connect it to a wall outlet.
The outlet must use a grounded cord.
The dispenser must be installed as a separate piece of equipment from the ice maker.
The drain and electrical supply must be separated.
Connect the ice maker to the top of the dispenser and fix it with the given fixing brackets as
shown. If it is not fixed, the ice maker may fall and cause a serious accident.
When installing the ice maker, be sure to separate the drain from the ice maker and drain
from the dispenser as shown in the figure.
Install the power line and water supply line so that they do not come into contact.

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9. Final Installation Inspection
and Initial Operation
1) Check that the ice maker power connection, dispenser power, drain, etc. are properly
connected. Connect the ice maker and the dispenser with screws as shown in the figure
to make sure that the ice maker is installed safely so that the ice maker does not fall over.
2) Start the ice maker according to the procedure for starting the ice maker.
3) Double-check that the ice maker/dispenser assembly is level from front to back and
from left to right.
4) Connect the dispenser power and press the button to confirm operation.
- The accessory mount bracket between ice maker head and dispenser is not compatible with the
other manufacturer’s ice makers. In the event mounting other brand’s ice maker heads, consult with
local distributor or ICETRO.
- Attach the slim insulation sponge tape to seal the gap at front between ice maker head and dispenser
after mounting it up. It is to prevent dust and foreign material from falling into ice storage bin inside.
5) Put the ice chute into the ice spout.
6) When you press the ‘PUSH’ button, the wheel in the storage bin rotates and
ice comes out of the ice chute.
7) Power is supplied to the gearmotor, and when the PUSH button is pressed, ice continues
to be dispensed.
8) If the PUSH button is not pressed, there is an automatic agitating cycle for 2 seconds
every 4 hours. During the agitating cycle, ice is not discharged because the PUSH button is
not pressed.
9) Make sure to fully explain the manual to the consumer.
Connection
Screw
insulation
sponge

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10. How to Use
After the ice maker has been running for several hours, the dispenser can be used if there is ice
in the storage bin.
If you press the PUSH button with a container under the ice chute, the paddle wheel in the
storage bin rotates and ice falls from the ice chute into the storage container.

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11. General Care and
Cleaning Methods
Inspect and clean regularly to maintain
optimum operating conditions.
Wash the outside of the dispenser with warm
water and soap. Rinse and dry.
Cleaning and sterilization of ice storage:
During the freezing cycle of the ice maker,
minerals, chlorine and other impurities in the
water are removed from the water. This mineral
is stored in the storage bin. Ice storage should
be cleaned and disinfected every 90 days.
3) Unscrew the top cover of the dispenser and
open it upwards.
4) Pull the front panel forward to remove it.
1) Remove all stored ice from the storage bin
and turn off the ice maker.
2) Power off the dispenser.
5) Lift the auxiliary lid on the front to remove it.
6) Put your hand in the hole, find the hairpin
and pull it out of the shaft.
7) Pull the mixing bar up off the shaft and
remove it from the dispenser.
8) Pull up the ice dispensing wheel from the
drive shaft and remove it from the dispenser.
9) Mix the cleaning solution.
After washing the inside with the solution
mixed by the dilution method of our
cleaning solution, wash the inside with clean
water 3 times.
Electric shock and
Danger
Disconnect power before
beginning any service or
maintenance procedures.
Auxiliary lid

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10) Clean the ice maker, sink, mixing bar
and rotating wheel using ice maker cleaning
solution.
Be sure to rinse the parts with clean water.
11) Disinfection: Use a disinfectant approved by
our company.
12) Wash all interior surfaces, mixing bar and
paddle wheel with warm water disinfectant
solution. Use a clean cloth.
13) After washing and sterilizing, dry naturally,
Hairpin
Mixing bar
Paddle
wheel
assemble the parts in the reverse order
of disassembly, and be sure to reinsert
the hairpin.
14) Reassemble the disassembled panel.
15) Reconnect the power and check if the ice
maker is turned on again.

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12. Maintenance
Drain plate
Fixed screw
Fallen ice and user debris fall directly into the drain
plate underneath.. Occasionally you will need to
clean the drain plate to remove debris and prevent
backflow of water.
CAUTION: If the drain plate is not cleaned, it may
overflow and leak out of the product.
To clean the drain plate:
1) Remove the front panel.
2) Turn off the power.
3) Remove the 2 screws securing the top lid to the
dispenser. Lift the top panel off the dispenser.
4) Pull the side of the front panel forward.
Release the 3 visible wire connection jacks and
hooks.
5) Lift the front panel off the base.
6) Loosen the two drain fixing screws, disconnect
the drain hose connected to the drain pan, and
then remove the drain plate.
7) Clean the drain plate.
8) After cleaning, assemble the drain plate to its
original position
9) Reattach the drain hose and reinsert the hose
fixing clip.

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13. Control Function
It is preset by the manufacturer. Very little adjustment is required.
Agitation standard time is 2 seconds every 4 hours. If the instrument is installed in a low
temperature environment, adjust it to agitate more frequently. However, if the ice produced by
the ice maker is cloudy and brittle, adjust it to be less agitated.
To adjust agitation time, open
the control box and adjust the
highlighted part of the PCB

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14. Service Diagnosis
Occurrence Possible cause Actions
Ice is not ejected
No power Make sure the dispenser is receiving
adequate power.
No ice Check the ice maker
Door switch not closed
Check the door switch
Check the chute for proper movement
Does the button work properly? Check that the door lock is
working properly.
Door switch open Check that the front panel is pressing
the door switch.
Drive motor winding open Check the drive motor
Drive gear failure Check the gear reducer
Ice does not come out
No ice Check the ice maker operation
Mixing bar rotation failure Check drive motor
Check Pcb output
Rotating wheel discharging only
a small amount of damaged ice Plastic wheel damaged Replace wheel
LED not lit Wire broken Check for wire broken and PCB
Leak
The drain is clogged. Check if there are any restrictions
on the drain
The drain pan is full Remove excess ice
Leakage at the hose connection of
the drain pan Check clamp tightening
Drainage clogging Clean the waterspout
Water droplets from the spout A few drops of water are normal Check spout drainage
Not recognized
by card injection Check the microswitch Replace the switch