ICP ICP9014RO User manual

INSTALLATION AND USER’SGUIDE
ICP VORTEX RAID CONTROLLER
ICP9014RO/ICP9024RO

ii
Copyright
©2005 ICP vortex. All rights reserved. No part of this publication may be
reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or otherwise, without the
prior written consent of ICP vortex Computersysteme GmbH, Konrad-Zuse-Str.9,
74172 Neckarsulm, Germany.
Trademarks
ICP vortex, the ICP vortex logo, and ICP Storage Manager, are trademarks of ICP
vortex. Adaptec and the Adaptec logo are trademarks of Adaptec, Inc.,which may
be registered in some jurisdictions.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft
Corporation in the US and other countries, used under license.
All other trademarks are the property of their respective owners.
Changes
The material in this document is for information only and is subject to change
without notice. While reasonable efforts have been made in the preparation of this
document to assure its accuracy, ICP vortex assumes no liability resulting from
errors or omissions in this document, or from the use of the information contained
herein.
Adaptec reserves the right to make changes in the product design without
reservation and without notification to its users.
Disclaimer
IF THIS PRODUCT DIRECTS YOU TO COPY MATERIALS, YOU MUST HAVE
PERMISSION FROM THE COPYRIGHT OWNER OF THE MATERIALS TO
AVOID VIOLATING THE LAW WHICH COULD RESULT IN DAMAGES OR
OTHER REMEDIES.

iii
ICP vortex Customer Support
If you have questions about installing or using your ICP product, check this
document first—you will find answers to most of your questions here. If you need
further assistance, use the support options listed below.
Support Options
■For support via Email or phone, contact the ICP Technical Support Specialists at
icp_suppor[email protected]m, [phone].
■For sales information via Email or phone, contact the ICP sales department at
[e-mail], [phone].
Mailing Address
ICP vortex Computersysteme GmbH
Konrad-Zuse-Str.9
74172 Neckarsulm
Germany
Phone
Phone: [phone]
Fax: [phone]
Websites
http://www.icp-vortex.com
http://www.vortex.de

iv
Limited 3-Year Hardware Warranty
1. ICP vortex (“ICP”) warrants to the purchaser of this product that it will be free from defects
in material and workmanship for a period of three (3) years from the date of purchase. If the
product should become defective within the warranty period, ICP, at its option, will repair
or replace the product, or refund the purchaser’s purchase price for the product, provided it
is delivered at the purchaser’s expense to an authorized ICP service facility or to ICP.
2. Repair or replacement parts or products will be furnished on an exchange basis and will
either be new or reconditioned. All replaced parts or products shall become the property of
ICP. This warranty shall not apply if the product has been damaged by accident, misuse,
abuse or as a result of unauthorized service or parts.
3. Warranty service is available to the purchaser by delivering the product during the warranty
period to an authorized ICP service facility or to ICP and providing proof of purchase price
and date. The purchaser shall bear all shipping, packing and insurance costs and all other
costs, excluding labor and parts, necessary to effectuate repair, replacement or refund under
this warranty.
4. For more information on how to obtain warranty service, write or telephone ICP at
Konrad-Zuse-Str. 9, D-74172 Neckarsulm, Germany, [phone].
5. THIS LIMITED WARRANTY DOES NOT EXTEND TO ANY PRODUCT WHICH HAS
BEEN DAMAGED AS A RESULT OF ACCIDENT, MISUSE, ABUSE, OR AS A RESULT OF
UNAUTHORIZED SERVICE OR PARTS.
6. THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES WHICH NOW
OR HEREAFTER MIGHT OTHERWISE ARISE RESPECT TO THIS PRODUCT. IMPLIED
WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NON-INFRINGEMENT SHALL (A) HAVE NO GREATER
DURATION THAN 3 YEARS FROM THE DATE OF PURCHASE, (B) TERMINATE
AUTOMATICALLY AT THE EXPIRATION OF SUCH PERIOD AND (C) TO THE EXTENT
PERMITTED BY LAW BE EXCLUDED. IN THE EVENT THIS PRODUCT BECOMES
DEFECTIVE DURING THE WARRANTY PERIOD, THE PURCHASER’S EXCLUSIVE
REMEDY SHALL BE REPAIR, REPLACEMENT OR REFUND AS PROVIDED ABOVE.
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION
LOSS OF DATA, ARISING FROM BREACH OF ANY EXPRESS OR IMPLIED WARRANTY
ARE NOT THE RESPONSIBILITY OF ICP AND, TO THE EXTENT PERMITTED BY LAW,
ARE HEREBY EXCLUDED BOTH FOR PROPERTY DAMAGE, AND TO THE EXTENT
NOT UNCONSCIONABLE, FOR PERSONAL INJURY DAMAGE.
7. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, AND SOME STATES
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATION OR EXCLUSIONS MAY NOT APPLY TO YOU.
8. This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state.

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Regulatory Compliance Statements
Federal Communications Commission Radio Frequency Interference Statement
WARNING: Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy, and if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. However, if this
equipment does cause interference to radio or television equipment reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
■Reorient or relocate the receiving antenna.
■Increase the separation between equipment and receiver.
■Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
■Consult the dealer or an experienced radio/television technician for help.
■Use a shielded and properly grounded I/O cable and power cable to ensure compliance of
this unit to the specified limits of the rules.
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference and (2) this device must accept
any interference received, including interference that may cause undesired operation.
European Union Compliance Statement
This Information Technology Equipment has been tested and found to comply with
EMC Directive 89/336/EEC, as amended by 92/31/EEC and 93/68/EEC, in
accordance with:
■EN55022 (1998) Emissions
■EN55024 (1998) Immunity:
– EN61000-4-2 (1998) Electrostatic discharge: ±4 kV contact, ±8 kV air
– EN61000-4-3 (1998) Radiated immunity
– EN61000-4-4 (1995) Electrical fast transients/burst: ±1 kV AC, ±0.5 kV I/O
– EN61000-4-5 (1995) Surges ±1 kV differential mode, ±2 kV common mode
– EN61000-4-6 (1996) Conducted immunity: 3 V
– EN61000-4-11 (1994) Supply dips and variation: 30% and 100%
In addition, all equipment requiring U.L. listing has been found to comply with EMC
Directive 73/23/EEC as amended by 93/68/EEC in accordance with EN60950 with
amendments A1, A2, A3, A4, A11.
Australian/New Zealand Compliance Statement
This device has been tested and found to comply with the limits for a Class B digital
device, pursuant to the Australian/New Zealand standard AS/NZS 3548 set out by
the Spectrum Management Agency.
ICP vortex ICP9014RO/ICP9024RO
Tested to C omply
With FCC Standards
FOR HOME OR OFFICE USE

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Canadian Compliance Statement
This Class B digital apparatus meets all requirements of the Canadian Interference-
Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur
le matériel brouilleur du Canada.
Japanese Compliance (Voluntary Control Council Initiative)
This equipment complies to class B Information Technology equipment based on
VCCI (Voluntary Control Council for Interface). This equipment is designed for home
use but it may causes radio frequency interference problem if used too near to a
television or radio. Please handle it correctly per this documentation.

vii
Contents
1 Introduction
Overview 1-1
Kit Contents 1-2
Overview of the Installation Process 1-2
System Requirements and Compatibility 1-3
Drive Requirements 1-3
Hardware Requirements 1-3
Operating System Compatibility 1-4
Controller Features 1-4
Features Overview 1-4
Features Summary 1-6
Advanced Features 1-6
About the Documentation 1-9
Using the Installation CD 1-9
Booting from the CD With No Operating System 1-10
Using the CD Autorun in Windows 1-10
Browsing the CD 1-11
Installing the Adobe Acrobat Reader 1-11
Software Tools Overview 1-12
Safety Information 1-13
Electrostatic Discharge (ESD) 1-13
2 Installing the Controller and Drives
Installing the Controller and Drives 2-2
Determining the Boot Controller 2-3
Creating a Bootable RAID 5 Array 2-4
Using the ICP RAID Configuration Utility 2-4
Using the Installation CD 2-6

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Contents
3 Installing the Driver
Overview of the Driver Installation Process 3-2
Creating a Driver Disk 3-2
Installing the Windows Driver 3-3
Installing the Driver When You Install Windows 3-3
Installing the Driver in an Existing Windows System 3-4
Installing the Linux Module 3-5
Installing the Module When You Install Red Hat or
SuSE 3-5
Installing the Module in an Existing Linux System 3-6
Installing the Unix Driver 3-6
OpenServer 3-6
UnixWare and OpenUNIX 3-8
Installing the NetWare Driver 3-9
Installing the Driver When You Install NetWare 3-9
Installing the Driver in an Existing NetWare System 3-10
Loading NetWare Drivers During Server Restart 3-11
4 Installing and Starting ICP Storage Manager
Installing ICP Storage Manager on Windows 4-2
Installing ICP Storage Manager on Linux 4-3
Installing ICP Storage Manager on OpenServer 4-4
Installing ICP Storage Manager on UnixWare/OpenUNIX
4-5
Installing ICP Storage Manager on NetWare 4-6
Starting ICP Storage Manager 4-7
Windows Operating Systems 4-7
Linux Operating Systems 4-9
OpenServer UnixWare and OpenUNIX Operating
Systems 4-10
NetWare Operating System 4-10
Logging into Remote Systems 4-10

ix
Contents
5 Understanding ICP Storage Manager
Introduction 5-1
Features 5-1
Overview 5-2
Physical Devices View 5-3
Logical Devices View 5-3
Changing How Drives are Displayed 5-4
Collapsed and Expanded Views 5-4
Component Views 5-5
A ICP RAID Configuration Utility
Overview A-1
Using the ACU A-2
Creating Arrays A-2
Managing Arrays A-5
Initializing Drives A-8
Rescanning Drives A-9
Using SCSI
Select A-9
Controller Configuration Options A-10
SCSI Configuration Options A-12
Using Disk Utilities A-14
Viewing the Event Log A-15
B ACU for DOS
Introduction B-1
Creating the ACU Utility Disk B-1
Running the ACU Interactively B-2
Running the ACU Using Scripts B-3
Playback Mode B-4
Record Mode B-4
Creating the Script File Manually B-5
Array Definition Block Keywords B-6
Channel Definition Block Keywords – SCSI only B-12
ACU Error Codes B-13
Example – Running the ACU with a Script B-14

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Contents
C ICP Flash Utility (IFU)
Introduction C-1
System Requirements C-2
Compatibility C-2
Creating the Firmware Floppy Disks C-3
Running the IFU from the GUI C-4
Running the IFU from the Command Line C-5
Command Summary C-5
IFU Command Line – Step-by-Step C-9
D Installing and Using the Command Line Utility
Introduction D-2
Installing ARCCONF D-2
Installing ARCCONF for Windows D-2
Installing ARCCONF for NetWare D-3
Installing ARCCONF for Linux D-4
Starting ARCCONF D-5
Using ARCCONF D-5
Status Functions D-6
RAID Configuration Functions D-7
E About RAID
Simple Volume E-1
Spanned Volume E-2
RAID 0 E-2
RAID 1 E-2
RAID 5 E-3
RAID 10 E-4
RAID 50 E-5
F About SCSI
SCSI Device Support F-1
Setting SCSI IDs F-2
Changing SCSI Termination on the Controller F-2
Enabling CD Drive Support F-3
Mixing SE Devices with LVD Devices F-3

xi
Contents
G Controller Reset Procedures
Mode 0 Flash G-2
Create a bootable floppy disk G-2
Mode 0 flash Procedures G-2
H Controller Illustrations
LED Function H-2
I Specifications
Glossary
Index

1-1
1
Introduction
In this Chapter...
Overview
The ICP9014RO and ICP9024RO are advanced-featured Ultra320
SCSI RAID single-channel and dual-channel controllers. Both are
64-bit/133 MHz controllers with PCI/PCI-X compatibility and
demonstrate unprecedented performance and RAID flexibility. For
a description of features for your ICP controllers, see Controller
Features on page 1-4.
Overview 1-1
Kit Contents 1-2
Overview of the Installation Process 1-2
System Requirements and Compatibility 1-3
Controller Features 1-4
About the Documentation 1-9
Using the Installation CD 1-9
Installing the Adobe Acrobat Reader 1-11
Software Tools Overview 1-12
Safety Information 1-13

1-2
Introduction
Kit Contents
Your controller kit includes:
■ICP9014RO or ICP9024RO RAID controller (illustrated in
Appendix H)
■Installation CD
■Low-profile bracket
■Quick Installation Guide
Overview of the Installation Process
This section provides an overview of how to install and configure
the controller:
1Install and configure the controller and hard disk drives, as
described in Chapter 2, Installing the Controller and Drives.
2Your next steps depend on your system:
In a system without an operating system (fresh install)...
aBuild the bootable array, as described in Creating a Bootable
RAID 5 Array on page 2-4.
bInstall the driver at the beginning of the operating system
installation, as described in Chapter 3.
cInstall ICP Storage Manager
 as described in Chapter 4.
dView, manage, and build additional arrays, as needed, using
ICP Storage Manager. For an overview, see Chapter 5. For
details, refer to the ICP Storage Manager online Help.
In an existing system that already has an operating system...
aInstall the driver.
bInstall ICP Storage Manager as described in Chapter 4.
cBuild the array using ICP Storage Manager. View, manage,
and build additional arrays, as needed. For an overview, see
Chapter 5. For details, refer to the ICP Storage Manager
online Help.

1-3
Introduction
System Requirements and Compatibility
This section summarizes the following system requirements:
■Drive Requirements
■Hardware Requirements
■Operating System Compatibility
Drive Requirements
You need to have enough drives available for the RAID array level
you want to build. For details, see Appendix E, About RAID.
Note: Arrays work best when all array members (drives) are
identical.
Hardware Requirements
The following list summarizes the hardware requirements:
■Intel Pentium, or equivalent, processor
■A motherboard that meets the following compatibility
requirements:
– Complies with the PCI Local Bus Specification, Revision 2.2
and higher.
– Supports multifunction devices where one of the devices is a
PCI bridge.
– Provides large memory-mapped address ranges.
Refer to the Readme file on the installation CD for additional
motherboard compatibility information.
■At least 128 MB of RAM
■An available 3.3 Volt 32- or 64-bit PCI or PCI-X slot
■20 MB of free drive space
■16-bit SVGA color monitor with a resolution of at least 800 x 600
■CD drive

1-4
Introduction
Operating System Compatibility
The following operating systems are supported:
■Windows 2003 Server—Standard and Advanced
■Windows 2000—Server, Advanced Server, Professional
■Windows XP—Home Edition and Pro
■Red Hat Linux—Advanced Server 3.0
■SuSE Linux—Professional 9.1, and Enterprise Server 9
Note: For the latest on Linux support, or to download
driver sources, visit www.icp-vortex.com.
■ SCO—
– UnixWare 7.13
– OpenServer 5.06a and 5.07
■Novell—NetWare 6.x
Controller Features
This section contains the following subsections:
■Features Overview
■Features Summary
■Advanced Features
Features Overview
The ICP9014RO or ICP9024RO RAID controllers offer the
following features:
■ Supports PCI Local Bus Specification , Revision 2.2. Some models also
support the
PCI-X Addendum , Revision 1.0a. See page 1-6.
■64-bit, 66-MHz 3.3V PCI interface compatible with
32-bit/33-MHz 3.3V PCI slots.
■At least 256 MB of on-board RAM. Some controllers are
available with more RAM.
■Operating system independent configuration and RAID
creation using the ICP RAID Configuration utility.

1-5
Introduction
■Flash ROM for easy updates of controller firmware, BIOS, and
ICP RAID Configuration utility. For details on updating the
flash, see Appendix C.
■Centralized management across all ICP host-based RAID
products using ICP Storage
Manager . In addition to local
console access, ICP Storage
Manager provides remote
configuration and management of RAID subsystems through
password-protected access.
■Event logging and broadcasting, including messaging for
alphanumeric pagers.
■Optional battery backup module available. For details, see
page 1-9.

1-6
Introduction
Features Summary
The following tables summarizes the features of the ICP SCSI RAID
controllers.
Advanced Features
The ICP9014RO or ICP9024RO RAID controllers support the
following advanced features:
■ Optimized Disk Utilization —Allows you to use the full capacity
of all your drives, even if drive sizes vary.
■ SCSI Disk Hot Plug —Allows you to add and remove disks
without shutting down your system.
■Online Capacity Expansion
■Array Level Migration
ICP9014RO ICP9024RO
Form factor Low-profile Low-profile
PCI compatibility PCI/
PCI-X PCI/ PCI-X
PCI bus width (max) 64-bit 64-bit
PCI bus speed (max) 133 MHz 133 MHz
Cache, standard 256 MB 256 MB
Channels 1 2
Devices per channel 15 15
Total devices 15 30
Connectors, internal (high density) 1 2
Connectors, external (VHDCI) 12
RAID levels 0, 1, 5, 10, 50 0, 1, 5, 10, 50
Simple volume Yes Yes
Spanned volume Yes Yes
Hotspares Yes Yes
Automatic failover Yes Yes
Audible alarm Yes Yes
Battery module option (sold separately) ABM-400 ABM-400

1-7
Introduction
■Drive Enclosures
■Hotspares
■Audible Alarm
■Automatic Failover
■Battery Backup Module Support
Online Capacity Expansion
The ICP9014RO or ICP9024RO RAID controllers support Online
Capacity Expansion (OCE) of existing arrays. With OCE, you can
add new members to increase the capacity of an array without
losing any data. For details, refer to the ICP Storage Manager
online Help.
Windows OCE allows you to use the additional capacity without
restarting the system. For details, refer to your Windows
documentation.
Array Level Migration
The ICP9014RO or ICP9024RO RAID controllers
allow you to
migrate from one array type to another. The migration possibilities
are:
For details on how to migrate from one array type to another, refer
to the ICP Storage Manager online Help.
Drive Enclosures
The ICP9014RO or ICP9024RO RAID controllers support drive
enclosures that include SAF-TE enclosure management hardware
per the SAF-TE specification.
Current Array Type New Array Type
RAID 0 RAID 5 or 10
RAID 1 RAID 0, 5 or 10
RAID 5 RAID 0 or 10
RAID 10 RAID 0 or 5
RAID 50 RAID 0 or 5

1-8
Introduction
Hotspares
The ICP9014RO or ICP9024RO RAID controllers support
hotspares—drives that are reserved to replace a failing drive in a
redundant array. If a drive fails, the hotspare will replace it and the
array is automatically rebuilt. Two types of hotspares can be used:
■Global—Protects every array that the drive has enough
available capacity to protect.
■Dedicated—Protects only the array that it has been assigned to
protect.
Audible Alarm
The ICP9014RO or ICP9024RO RAID controllers are equipped with
an audible alarm that alerts you to situations that affect safety of
your data.
Sounding the Alarm
The alarm sounds under the following circumstances:
■When the controller is running, and a drive fails. For example, if
a drive becomes unplugged, the alarm sounds.
■When restarting the system, if an array is degraded. For
example, if a drive is missing from a three-drive RAID 5, the
alarms sounds.
■If an array can’t be configured. For example, if a drive is missing
from a RAID 0, or if two drives are missing from a RAID-5, the
alarm sounds.
Silencing the Alarm
The alarm continues to sound until one of the following actions is
taken:
■The array with the failed member is deleted.
■If the array is redundant, a rebuild begins.
The alarm feature can be disabled using SCSISelect or ICP Storage
Manager. For details on disabling it throug SCSISelect, see
page A-11. Also refer to the ICP Storage Manager online Help.

1-9
Introduction
Automatic Failover
The ICP9014RO or ICP9024RO RAID controllers can automatically
rebuild an array when a failed drive is replaced with a new drive.
This feature applies only to redundant arrays in SES- or SAF-TE-
enabled drive enclosures. See page A-10 for details.
Battery Backup Module Support
To see the battery module connector location for your controller,
see Appendix H.
About the Documentation
The documentation set for the ICP RAID controllers includes:
■Quick Installation Guide—Printed guide that summarizes
how to install the controller and create a bootable array.
■Readme Text File—Contains late-breaking technical
information.
■Installation and User’s Guide (this book)—PDF file on the
installation CD with complete information on how to install
and configure your controller and attach devices.
■Online Help—ICP Storage Manager includes an embedded
online Help system that provides details on how to use ICP
Storage Manager to create and manage arrays.
To view the PDF documents, use Acrobat Reader or Viewer. For
details, see Installing the Adobe Acrobat Reader on page 1-11.
For details on using the installation CD, see Using the Installation
CD on page 1-9.
Using the Installation CD
The installation CD contains software, drivers, and documentation.
You can use the CD in the following ways:
■Booting from the CD With No Operating System
■Using the CD Autorun in Windows
■Browsing the CD