ID Technology ClearMark User manual

Installation, Operation & User
Manual
ID Technology –ClearMark ®

V 1.S.10 January 2021
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ID Technology
5051 N. Sylvania Ave., Suite 405
Fort Worth, TX 76137
1-888-438-3242
1-817-626-7779
www.idtechnology.com
www.promachinc.com
©2012, 2013, 2014, 2015, 2016 ID Technology, LLC
Date: JANUARY 2021
Version: 1.S.10

ClearMark™ Installation, Operation & User Manual –Page 3
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Table of Contents
General Description ................................................................................................................... 6
Warnings................................................................................................................................ 7
Conditions of use ................................................................................................................... 8
Warranty................................................................................................................................ 9
Safety & Compliance with Directives // Sécurité et conformité aux directives........................ 9
Directives for USA & Canada ............................................................................................ 10
European Directives ......................................................................................................... 10
Use of personal protective equipment................................................................................. 10
Transport and storage.......................................................................................................... 11
Delivery of the equipment ................................................................................................... 11
Description of the printer......................................................................................................... 12
Technical specifications........................................................................................................ 12
Power Supply // Source de courant –Ref IDTIJ-PWRSUP..................................................... 13
Ink cartridge & printer head................................................................................................. 14
Printhead Temperature........................................................................................................ 15
Connectors........................................................................................................................... 16
LED Indicators and Buttons .................................................................................................. 17
Internal Photocells ............................................................................................................... 18
Inputs and Outputs I/O ........................................................................................................ 19
Inputs............................................................................................................................... 19
Outputs ............................................................................................................................ 20
Installation............................................................................................................................... 21
Positioning the Printer & Print distance ............................................................................... 21
Mounting the printer ....................................................................................................... 21
Adjusting Printhead Throw Distance ................................................................................ 22
Loading and Replacing the Ink Cartridge .............................................................................. 26
Power Source & Switching on the Printer............................................................................. 28
10” HMI................................................................................................................................ 29
PC Software.......................................................................................................................... 30
Print trigger: Internal or External Photocell.......................................................................... 31
Controlling Printing Speed.................................................................................................... 31
Print Resolution ................................................................................................................... 32
Basic Operations ...................................................................................................................... 33

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'On/Off' Button .................................................................................................................... 33
'Purge' Button ...................................................................................................................... 33
'SELECT' Button .................................................................................................................... 34
USB Command selection: synchronize/replace/backup/restore/firmware update........... 34
Code selection.................................................................................................................. 35
Start-up operations.............................................................................................................. 35
Errors and Warning Messages.................................................................................................. 36
General Issues .................................................................................................................. 36
Message errors ................................................................................................................ 37
Network related Errors..................................................................................................... 37
Battery replacement // Remplacement de la batterie.............................................................. 39
Appendix 1 –User interface: Navigation & Settings ................................................................. 40
Level 0- Main Page / Start-up - HOME.................................................................................. 42
Level 1- Access to the Settings Menu ................................................................................... 45
Level 2- Print Settings........................................................................................................... 47
Print setup: ...................................................................................................................... 47
Print Trigger and Delay Setup:.......................................................................................... 49
Single print:...................................................................................................................... 49
Multiprint:........................................................................................................................ 50
Cartridge Setup ................................................................................................................ 53
Stored messages / File Manager & Ink Cost Calculator:.................................................... 55
Ink Cost Calculator:.......................................................................................................... 57
Password/User access levels: ........................................................................................... 61
Customize passwords....................................................................................................... 63
I/O Status: ........................................................................................................................ 68
BCD Codes Setup.............................................................................................................. 70
Creating a New message ...................................................................................................... 71
Message Editor .................................................................................................................... 73
Copying a message from the Internal Memory to an External USB memory or vice versa.... 75
How to import a Font........................................................................................................... 77
How to import images.......................................................................................................... 78
How to optimize ink for 2D Barcodes –Code shaving ........................................................... 79
How to create a message with a Date Code ......................................................................... 80
How to create a message with a User Input Field................................................................. 81
How to create a message with a Composite Item ................................................................ 82
GS1 barcodes with application identifiers ........................................................................ 86

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How to create a new item as existed one: Clone vs Copy & paste........................................ 88
Copy & Paste.................................................................................................................... 88
Cloning items ................................................................................................................... 89
Configuring printer to use message settings rather than global settings .............................. 90
Saving the printer configuration parameters within a message file:..................................... 90
Print using local message settings instead of the global printer settings:............................. 92
Appendix 2 –PC Software Use: Modes, Configuration and Options......................................... 93
Desktop operation mode ..................................................................................................... 93
Demo mode ..................................................................................................................... 93
Real mode ........................................................................................................................ 94
Appendix 3 - Upgrading Printer Firmware................................................................................ 97
Appendix 4 –Ink cartridge supplies.......................................................................................... 98
Appendix 5 –Connectors Pinouts & Connections..................................................................... 99
GPIO D-SUB15 HD Female pin .............................................................................................. 99
External Photocell –Ref IDTIJ-CELL00................................................................................. 100
External Encoder - Ref IDTIJ-ENCODER00........................................................................... 101
Multi-connector for GPIO –'Y' Cable –Ref IDTIJ-YCAB00................................................... 102
GPIO Extension 3m cable –Ref IDTIJ-IOCAB00................................................................... 103
Alarm beacon - Ref IDTIJ-ALARM00.................................................................................... 104
Standard Support –Ref IDTIJ-BRACKET00 .......................................................................... 105
Appendix 6 –Junction Box –Ref IDTIJ-JBOX00....................................................................... 106
External connectors ........................................................................................................... 107
Junction box Components.................................................................................................. 108
AC Filter ......................................................................................................................... 108
24Vdc Power supply....................................................................................................... 108
Electronic board............................................................................................................. 108
Internal Connectors........................................................................................................ 109
Internal Jumpers ............................................................................................................ 110
LED Status ...................................................................................................................... 111
Configuring HMI and printheads for use with ClearMark Junction Box .............................. 111
Junction Box - Electrical schematic..................................................................................... 116

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General Description
The purpose of this manual is to inform operators on how to use the ID Technology ClearMark™
TIJ high-resolution inkjet printer. Henceforth we will use 'printer' or 'marker' to refer to this
printer.
It aims to provide equipment operators with all the necessary information to install, operate,
and perform basic maintenance on the printer to ensure it functions properly.
Before using the printer, it is important to follow the instructions in this manual. ID Technology
is not responsible for incorrect use of the printer.
Copying this manual for third parties is prohibited.
This printer is designed to offer maximum flexibility and adapt to the most demanding
production lines to provide marking and traceability codes and messages.

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Warnings
The following international symbols are used in this manual and on the printer as a warning, a
precaution or to advise of potential danger.
Generic danger
Attention
Warning! Proceed with caution.
Attention! Agir avec prudence.
Electrical danger
Attention
Presence of electrical voltage. Disconnect the voltage supply
to equipment, work with power disconnected.
Présence de tension électrique. Débranchez l'équipement,
travaillez sans tension.
Explosion danger
Attention
Risk of explosion.
Risque d'explosion.
Intoxication danger
Attention
Danger due to toxic components of ink.
Danger d'intoxication dû au contact avec l'encre.
Important information is identified in the manual with a grey background and the word 'Note'.
An example is shown below:
NOTE: Indications to keep in mind

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Conditions of use
The printer has been designed to create messages and images and print them on smooth,
absorbent and non-porous surfaces. The product or head must be in motion to print.
The most common scenario is for the printer to be installed on a conveyor belt so that the
products pass by the printer, but it can also be installed in a system where the printer itself is
moving.
The printer has been built for safe operation. The reliability, safety and efficiency of the printer
is only ensured if it is used in accordance with the conditions described in this manual.
The printer has been designed and manufactured only for the conditions described herein and
must only be used as such. Any use other than those described in this manual will be considered
unintended or improper use of the printer, something which could lead to undesirable and
dangerous situations.
Any handling of the inside components of the printer must be performed only by qualified
personnel familiar with the printer’s function and structure.
Any modification, adaptation or alteration of the printer or its accessories is not covered by
these terms and conditions, and any claims resulting from such alterations are not covered
herein and will be rejected as such.
ID Technology assumes no responsibility for any damage caused by misuse of the printer.
Improper use includes:
Misuse
Warning
The printer/ink comes in
contact with food.
The ink is considered toxic and
not suitable for consumption.
Operating the printer in an
explosive atmosphere.
Explosion.
Any electrical work must be performed by qualified electricians.
Any assembly, maintenance, or adjustment tasks must be performed by authorized personnel.

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Warranty
Any work on the printer that modifies its mechanical or electrical components will invalidate the
warranty. Using spare parts not recommended by ID Technology may cause the printer to not
function properly.
Always use inks/consumables approved by ID Technology.
Safety & Compliance with Directives // Sécurité et conformité aux directives
This printer must be integrated into a production line to work correctly. The printer can
therefore not generally comply with all the requirements of machine safety regulations because
this depends on the conditions of the production line, how the products are transported, and
the printer's position or location. // Cette imprimante doit être intégrée dans une ligne de
production pour fonctionner correctement. L'imprimante ne peut donc généralement pas
satisfaire à toutes les exigences de la réglementation sur la sécurité des machines car cela
dépend des conditions de la ligne de production, du mode de transport des produits et de la
position ou de l'emplacement de l'imprimante.
The wiring of the installation must comply
with the following codes:
•National Electrical Code ANSI/NFPA
70.
•Canadian Electrical Code CEC.
•All other applicable, local and state
codes.
Le câblage de l'installation doit respecter les
codes suivants:
•Code national de l'électricité ANSI /
NFPA 70.
•Code canadien de l'électricité CEC.
•Tous les autres codes applicables,
locaux et d'état.
An easily accessible 120 VAC outlet is required near the printer’s location to connect the power
supply. // Une prise universelle facilement accessible est nécessaire à proximité de
l'emplacement de l'imprimante pour connecter l'alimentation.
The printer has been designed in accordance with Canadian Electrical Code, Part I, CSA C22.1;
CSA C22.2 No. 0; and National Electrical Code, NFPA 70. // L'imprimante a été conçue
conformément à la partie I du Code canadien de l'électricité, CSA C22.1; CSA C22.2 n ° 0; et le
National Electrical Code, NFPA 70.
Ensure that the printer is installed with overcurrent protection in accordance with Article 240 of
the National Electrical Code, ANSI/NFPA 70, and the Canadian Electrical Code, Part I, CSA C22.1,
Section 14. // Assurez-vous que l'imprimante est installée avec des dispositifs de protection
contre les surintensités conformément à l'article 240 du Code national de l'électricité, ANSI /
NFPA 70, et au Code canadien de l'électricité, Partie I, CSA C22.1, section 14.
This printer has been manufactured to comply with the following directives: //Cette imprimante
a été fabriquée conformément aux directives suivantes:

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Directives for USA & Canada
Conforms to / Certified to:
-CAN/CSA-C22.2 No. 60950-1-07 Information Technology Equipment —Safety —Part 1:
General Requirements
-UL 60950-1 UL Standard for Safety for Information Technology Equipment –Safety –
Part 1: General Requirements
European Directives
-EMC Directive 2014/30/EU
-Low Voltage Directive 2014/35/EU
-RoHS2 Directive 2011/65/EU
-EMC UNE-EN 61000-6-4:2007 +ERRATUM:2008+A1:2011
-EMC UNE-EN 61000-6-2:2006 +ERRATUM:2009
-Safety IEC 60950-1:2005 (Second Edition) +Am 1:2009+Am2:2013
Use of personal protective equipment
Depending on the tasks to be done, the following PPE must be worn:
When to use
Gloves
Transport
Installation
Maintenance
Goggles
Installation
Maintenance
A mask
Daily use in enclosed spaces

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Transport and storage
Packaging
The printer is delivered unassembled. The stand must be assembled, and the printer then
mounted to the stand. Accessory and connection cables are packaged separately from the
printer.
It is recommended to keep the packaging in case you need to transport the printer in future.
Storage
If the printer is not going to be used, the following points must be observed for proper storage:
•Remove the ink cartridge from the printer.
•Clean any ink residue off the printer and the printer head.
Delivery of the equipment
Check the printer is delivered with the following items:
•Printer module ID Technology ClearMark™.
•Power Supply –See page 12 for more detail.
•Electric power cable depending on the country (US or EU).
•General user manual.
Optional:
•User interface (display or Touchscreen).
•Support to hold the printer and user interface on the production line.
Available accessories:
•Presence sensor kit (photocell, cable, and support).
•External encoder kit: encoder, wheel, and support to assemble to the production line.
•Y cable: cable to connect several accessories to the GPIO port.
To set up the printer, the following is necessary:
•Ink cartridge.
•User interface and/or PC design software.
•If you are using PC design software, a PC-printer Ethernet cable or USB drive to load
messages.

ClearMark™ Installation, Operation & User Manual –Page 12
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Description of the printer
Technical specifications
GENERAL
SIZE (h x w x d)
110x45 x 139.3 x 55.52 mm
Weight
650 grams
Ambient temperature
+ 5º C to + 40º C
(Depending on the ink used)
Relative humidity
20 - 85 % with no condensation
IP Rating
IP 40
ELECTRIC
Power source voltage
Type: Class II
Vin IN: 110 VAC (0.8 Amp) - 240 VAC (0.5 Amp)
System voltage
24 VDC
Electrical consumption
Max 1.25 Amp
Power consumption
Max 30 W
Consumption in stand-by
Without user interface. 2 W
With user interface: 15 W
USER INTERFACE
Optional external screen
10” touchscreen
COMMUNICATIONS
& INPUTS/OUTPUTS
Ethernet
RJ45
USB
USB-A to connect a pen drive
GPIO
Inputs / Outputs
D-SUB 15 HD connector:
23 OPTO PNP Inputs (VDC = 24 V)
CONNECTIONS
DC IN
2.1 Jack
External encoder
D-Sub 15 HD Female (3 row VGA style) *Do not use True VGA connector
External photocell
D-Sub 15 HD Female (3 row VGA style) *Do not use True VGA connector
BCD Inputs
D-Sub 15 HD Female (3 row VGA style) *Do not use True VGA connector

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Power Supply // Source de courant –Ref IDTIJ-PWRSUP
Characteristics // Caractéristiques:
-Brand // Marque: Meanwell
-Model: GST36B-24P1
-AC Input // Entrée C:
oUniversal AC Input 85 –264 VAC // Universal AC Entrée 85 –264 VAC
oAC Current // AC courant: 0.8 A / 115 VAC 0.45 A / 230 VAC
oFrequency // la fréquence: 47 - 63 Hz.
o2-pin AC socket IEC320-c8 // 2-pin AC prise IEC320-c8:
-Class II: Without FG // Sans FG
-DC Output // sortie DC
o36 W.
oVoltage // Tension: 24 VDC
oRated Current // Courant évalué: 1.5 Amp:
oP1J connector // P1J connecteur.
NOTE: If the indicated power source is not available, the following can be used:
-Meanwell OWA-60E-24 For EU
-Meanwell OWA-60U-24 For US
-Another equivalent source that complies with:
oThe indicated nominal values.
oDouble insulation.
oEquivalent UL certifications.
-P1J connector.
IMPORTANT: Si la source d'alimentation indiquée n'est pas disponible, les éléments suivants
peuvent être utilisés:
-Meanwell OWA-60E-24 For EU
-Meanwell OWA-60U-24 For US
-Une autre source équivalente conforme à:
oLes valeurs nominales indiquées.
oDouble isolation.
ocertifications UL équivalente.
-P1J connecteur.

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Ink cartridge & printer head
The printer operates with HP TIJ cartridges that provide ½ inch (12.5 mm) print height.
These cartridges contain approximately 42 ml of ink and have a built-in Smartcard chip to enable
advanced printer features.
ID Technology offers several types of ink based on substrate and application requirements.
NOTE:
-Inks contain chemical components such as pigments and solvents.
-Ink cartridges should not be opened under any circumstances.
-Only authorized ink cartridges approved by ID Technology are suitable for use in the
equipment. See Appendix 3 "Ink cartridge supplies".
NOTE:
Using ink that is high in solvent content may lead to risk of exposure to
toxic components. Avoid using in enclosed spaces. Provide necessary
PPE if the operators will be handling ink.

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Printhead Temperature
TIJ cartridges are recommended for optimal use in temperatures around 10-30°C (50-86°F).
High temperatures
At higher temperatures, the following effects may occur:
-Potential degradation of adhesion in some cases.
-Increased drop weight and dot size.
-Print cartridge overheating, causing air accumulation. This can damage the printhead
and cause a thermal shutdown. (Print fade requiring frequent cleaning of the nozzles).
If the printer needs to be used at very high temperatures, please actively cool the TIJ printer.
Low temperatures
At very low temperatures, the following effects can be produced:
-Precipitates of ink components can form in the ink. (Print fade requiring frequent
cleaning of the nozzles).
-Water based ink may potentially freeze causing potential printhead damage.
Please actively heat the printhead If the printer needs to be used at very low temperatures and
enable pulse warming.
Pulse warming
This function pulses the printhead’s resistors with a very narrow pulse to maintain a constant
print cartridge temperature and to improve print quality. Once enabled, the PCA board applies
this pulse automatically to maintain the Pulse Warming Temperature configured.
Do NOT enable pulse warming in these circumstances:
-During prolonged idle periods: it will dry out the printhead and plug the nozzles.
-While wiping the print head: it will cause air ingestion.
-When the printhead is subjected to mechanical shocks: it will cause air ingestion.
-When the printhead is capped: it will dry out the printhead and plug the nozzles.
See Cartridge Setup to know how to set up Pulse Warning.
NOTES:
-Pulse warming Temperature depends on the ink cartridge being used.
-The manufacturer is not responsible for damage caused to cartridges due to
incorrect use of the Pulse Warming function.

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Connectors
The printer has several connection points:
RJ45 –Ethernet
USB –A –(USB Drive)
GPIO D-SUB15 HD Female
DC IN
HMI
RJ45 –Ethernet
Ethernet connection for checking status and sending printing
data to the printer.
USB –A –USB Drive
USB Stick / Pen Drive input for:
-Loading messages.
-Updating the system.
GPIO D-SUB15 HD Female
GPIO port with several inputs and outputs for general use
See 'Inputs and Outputs' section
DC IN
Power Source
HMI
Connection to the optional 10” user interface Touchscreen.

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LED Indicators and Buttons
Located on the top of the printer are 3 LEDs to indicate the printer's status and 3 buttons to
provide basic operating functions.
Button 1 –Start / Stop Print
Button 2 –PURGE
Button 3 –Selection of messages / options
LED1 'ERROR': Error indicator
LED2 'PRINT': Print indicator
LED3 'SELECT': Selected message indicator
LED indicators:
LED1 (Red) –ERROR
OFF: there is no active error
ON Steady: Power/communication to the print cartridge is off
ON Blinking: there is an active error
LED2 (Green): PRINT
ON Steady: The printer is not in print mode: it is PAUSED
ON Flashing - every 500 ms (once per second): print mode is
enabled
ON Flashing - every 250 ms (twice per second): the message is
being printed.
LED3 (Green) - SELECT
Indicates the USB message selected to print –See Basic Operations
'Message Selection'.
Buttons:
See section “Basic Operations > Buttons” for a detailed explanation.

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Internal Photocells
The printer has two photocells built into the chassis that trigger the print cycle and automatically
calculate the print speed.
See the section 'Print Trigger' and 'Printer Speed Control' for details on the configuration of the
internal photocells.

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Inputs and Outputs I/O
The printer has several inputs and outputs. Their type and location are listed below:
Inputs
All inputs are 24 VDC PNP:
Name
Description
Connector (*)
FTC_EXT
External photocell
GPIO SUBD15 HD
FTC_INT1
Internal photocell 1 –Sensor above the printer head
N/A (Internal)
FTC_INT2
Internal photocell 2 –Sensor above the printer head
N/A (Internal)
IN0
Input 0.
GPIO SUBD15 HD
IN1
Input 1.
GPIO SUBD15 HD
IN2
Input 2.
GPIO SUBD15 HD
IN3
Input 3.
GPIO SUBD15 HD
IN4
Input 4.
GPIO SUBD15 HD
ENCODER1
Channel A of the Encoder
GPIO SUBD15 HD
ENCODER2
Channel B of the Encoder
GPIO SUBD15 HD
PULS1
Button 1 on the print head
N/A
PULS2
Button 2 on the print head
N/A
PULS3
Button 3 on the print head
N/A
The behavior of the Inputs depends on the Print Mode selected:
INPUT
MODE DISABLED
(User codes)
MODE 1
(BCD Std)
MODE 2
(BCD + Inverted)
INPUT 0 (IN0)
START: when there is a
trigger, it puts the device in
print mode.
BCD 0: Bit 0 of the
BCD code.
BCD 0: Bit 0 of the BCD
code.
INPUT 1 (IN1)
STOP: when there is a
trigger, it puts the device in
pause.
BCD 1: Bit 1 of the
BCD code.
BCD 1: Bit 1 of the BCD
code.
INPUT 2 (IN2)
Reset User Counter: when
there is a trigger, it resets the
user counter.
BCD 2: Bit 2 of the
BCD code.
BCD 2: Bit 2 of the BCD
code.
INPUT 3 (IN3)
Reset print direction: when
there is a trigger, it activates
the print direction as
configured.
BCD 3: Bit 3 of the
BCD code.
BCD3 or Reset print
direction: Depending on
the configuration of the
Strobe signal, this bit is
used as BCD3 or Reset
print direction. See note
below.
INPUT 4 (IN4)
Invert print direction:
When there is a trigger, it
inverts the print direction.
STROBE: BCD code
validation strobe.
STROBE + Invert:
BCD code validation
strobe and invert the print
direction.
NOTE: In MODE 2, the INPUT 3 is used as BCD3 if Strobe signal is configured as Edge or as
Reset print direction if strobe signal is configured as State.

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Outputs
Name
Description
Type
Connector
(*)
LED1
LED1 –POWER
Open collector
N/A
LED2
LED2 –PRINTING
Open collector
N/A
LED3
LED3 –OPTION
Open collector
N/A
OUT_NOERROR
24VDC output signal that is high when printer
is active with no errors
Opto
GPIO
D-SUB15 HD
The OUT_NOERROR output is an Opto relay:
(*): See Appendix 4 for details about the VGA15 connector pinout.