ID Technology ClearMark User manual

Installation, Operation & User
Manual
ID Technology –ClearMark ®

V 1.S.10 January 2021
V-1.S.1
ID Technology
5051 N. Sylvania Ave., Suite 405
Fort Worth, TX 76137
1-888-438-3242
1-817-626-7779
www.idtechnology.com
www.promachinc.com
©2012, 2013, 2014, 2015, 2016 ID Technology, LLC
Date: JANUARY 2021
Version: 1.S.10

ClearMark™ Installation, Operation & User Manual –Page 3
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Table of Contents
General Description ................................................................................................................... 6
Warnings................................................................................................................................ 7
Conditions of use ................................................................................................................... 8
Warranty................................................................................................................................ 9
Safety & Compliance with Directives // Sécurité et conformité aux directives........................ 9
Directives for USA & Canada ............................................................................................ 10
European Directives ......................................................................................................... 10
Use of personal protective equipment................................................................................. 10
Transport and storage.......................................................................................................... 11
Delivery of the equipment ................................................................................................... 11
Description of the printer......................................................................................................... 12
Technical specifications........................................................................................................ 12
Power Supply // Source de courant –Ref IDTIJ-PWRSUP..................................................... 13
Ink cartridge & printer head................................................................................................. 14
Printhead Temperature........................................................................................................ 15
Connectors........................................................................................................................... 16
LED Indicators and Buttons .................................................................................................. 17
Internal Photocells ............................................................................................................... 18
Inputs and Outputs I/O ........................................................................................................ 19
Inputs............................................................................................................................... 19
Outputs ............................................................................................................................ 20
Installation............................................................................................................................... 21
Positioning the Printer & Print distance ............................................................................... 21
Mounting the printer ....................................................................................................... 21
Adjusting Printhead Throw Distance ................................................................................ 22
Loading and Replacing the Ink Cartridge .............................................................................. 26
Power Source & Switching on the Printer............................................................................. 28
10” HMI................................................................................................................................ 29
PC Software.......................................................................................................................... 30
Print trigger: Internal or External Photocell.......................................................................... 31
Controlling Printing Speed.................................................................................................... 31
Print Resolution ................................................................................................................... 32
Basic Operations ...................................................................................................................... 33

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'On/Off' Button .................................................................................................................... 33
'Purge' Button ...................................................................................................................... 33
'SELECT' Button .................................................................................................................... 34
USB Command selection: synchronize/replace/backup/restore/firmware update........... 34
Code selection.................................................................................................................. 35
Start-up operations.............................................................................................................. 35
Errors and Warning Messages.................................................................................................. 36
General Issues .................................................................................................................. 36
Message errors ................................................................................................................ 37
Network related Errors..................................................................................................... 37
Battery replacement // Remplacement de la batterie.............................................................. 39
Appendix 1 –User interface: Navigation & Settings ................................................................. 40
Level 0- Main Page / Start-up - HOME.................................................................................. 42
Level 1- Access to the Settings Menu ................................................................................... 45
Level 2- Print Settings........................................................................................................... 47
Print setup: ...................................................................................................................... 47
Print Trigger and Delay Setup:.......................................................................................... 49
Single print:...................................................................................................................... 49
Multiprint:........................................................................................................................ 50
Cartridge Setup ................................................................................................................ 53
Stored messages / File Manager & Ink Cost Calculator:.................................................... 55
Ink Cost Calculator:.......................................................................................................... 57
Password/User access levels: ........................................................................................... 61
Customize passwords....................................................................................................... 63
I/O Status: ........................................................................................................................ 68
BCD Codes Setup.............................................................................................................. 70
Creating a New message ...................................................................................................... 71
Message Editor .................................................................................................................... 73
Copying a message from the Internal Memory to an External USB memory or vice versa.... 75
How to import a Font........................................................................................................... 77
How to import images.......................................................................................................... 78
How to optimize ink for 2D Barcodes –Code shaving ........................................................... 79
How to create a message with a Date Code ......................................................................... 80
How to create a message with a User Input Field................................................................. 81
How to create a message with a Composite Item ................................................................ 82
GS1 barcodes with application identifiers ........................................................................ 86

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How to create a new item as existed one: Clone vs Copy & paste........................................ 88
Copy & Paste.................................................................................................................... 88
Cloning items ................................................................................................................... 89
Configuring printer to use message settings rather than global settings .............................. 90
Saving the printer configuration parameters within a message file:..................................... 90
Print using local message settings instead of the global printer settings:............................. 92
Appendix 2 –PC Software Use: Modes, Configuration and Options......................................... 93
Desktop operation mode ..................................................................................................... 93
Demo mode ..................................................................................................................... 93
Real mode ........................................................................................................................ 94
Appendix 3 - Upgrading Printer Firmware................................................................................ 97
Appendix 4 –Ink cartridge supplies.......................................................................................... 98
Appendix 5 –Connectors Pinouts & Connections..................................................................... 99
GPIO D-SUB15 HD Female pin .............................................................................................. 99
External Photocell –Ref IDTIJ-CELL00................................................................................. 100
External Encoder - Ref IDTIJ-ENCODER00........................................................................... 101
Multi-connector for GPIO –'Y' Cable –Ref IDTIJ-YCAB00................................................... 102
GPIO Extension 3m cable –Ref IDTIJ-IOCAB00................................................................... 103
Alarm beacon - Ref IDTIJ-ALARM00.................................................................................... 104
Standard Support –Ref IDTIJ-BRACKET00 .......................................................................... 105
Appendix 6 –Junction Box –Ref IDTIJ-JBOX00....................................................................... 106
External connectors ........................................................................................................... 107
Junction box Components.................................................................................................. 108
AC Filter ......................................................................................................................... 108
24Vdc Power supply....................................................................................................... 108
Electronic board............................................................................................................. 108
Internal Connectors........................................................................................................ 109
Internal Jumpers ............................................................................................................ 110
LED Status ...................................................................................................................... 111
Configuring HMI and printheads for use with ClearMark Junction Box .............................. 111
Junction Box - Electrical schematic..................................................................................... 116

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General Description
The purpose of this manual is to inform operators on how to use the ID Technology ClearMark™
TIJ high-resolution inkjet printer. Henceforth we will use 'printer' or 'marker' to refer to this
printer.
It aims to provide equipment operators with all the necessary information to install, operate,
and perform basic maintenance on the printer to ensure it functions properly.
Before using the printer, it is important to follow the instructions in this manual. ID Technology
is not responsible for incorrect use of the printer.
Copying this manual for third parties is prohibited.
This printer is designed to offer maximum flexibility and adapt to the most demanding
production lines to provide marking and traceability codes and messages.

ClearMark™ Installation, Operation & User Manual –Page 7
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Warnings
The following international symbols are used in this manual and on the printer as a warning, a
precaution or to advise of potential danger.
Generic danger
Attention
Warning! Proceed with caution.
Attention! Agir avec prudence.
Electrical danger
Attention
Presence of electrical voltage. Disconnect the voltage supply
to equipment, work with power disconnected.
Présence de tension électrique. Débranchez l'équipement,
travaillez sans tension.
Explosion danger
Attention
Risk of explosion.
Risque d'explosion.
Intoxication danger
Attention
Danger due to toxic components of ink.
Danger d'intoxication dû au contact avec l'encre.
Important information is identified in the manual with a grey background and the word 'Note'.
An example is shown below:
NOTE: Indications to keep in mind

ClearMark™ Installation, Operation & User Manual –Page 8
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Conditions of use
The printer has been designed to create messages and images and print them on smooth,
absorbent and non-porous surfaces. The product or head must be in motion to print.
The most common scenario is for the printer to be installed on a conveyor belt so that the
products pass by the printer, but it can also be installed in a system where the printer itself is
moving.
The printer has been built for safe operation. The reliability, safety and efficiency of the printer
is only ensured if it is used in accordance with the conditions described in this manual.
The printer has been designed and manufactured only for the conditions described herein and
must only be used as such. Any use other than those described in this manual will be considered
unintended or improper use of the printer, something which could lead to undesirable and
dangerous situations.
Any handling of the inside components of the printer must be performed only by qualified
personnel familiar with the printer’s function and structure.
Any modification, adaptation or alteration of the printer or its accessories is not covered by
these terms and conditions, and any claims resulting from such alterations are not covered
herein and will be rejected as such.
ID Technology assumes no responsibility for any damage caused by misuse of the printer.
Improper use includes:
Misuse
Warning
The printer/ink comes in
contact with food.
The ink is considered toxic and
not suitable for consumption.
Operating the printer in an
explosive atmosphere.
Explosion.
Any electrical work must be performed by qualified electricians.
Any assembly, maintenance, or adjustment tasks must be performed by authorized personnel.

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Warranty
Any work on the printer that modifies its mechanical or electrical components will invalidate the
warranty. Using spare parts not recommended by ID Technology may cause the printer to not
function properly.
Always use inks/consumables approved by ID Technology.
Safety & Compliance with Directives // Sécurité et conformité aux directives
This printer must be integrated into a production line to work correctly. The printer can
therefore not generally comply with all the requirements of machine safety regulations because
this depends on the conditions of the production line, how the products are transported, and
the printer's position or location. // Cette imprimante doit être intégrée dans une ligne de
production pour fonctionner correctement. L'imprimante ne peut donc généralement pas
satisfaire à toutes les exigences de la réglementation sur la sécurité des machines car cela
dépend des conditions de la ligne de production, du mode de transport des produits et de la
position ou de l'emplacement de l'imprimante.
The wiring of the installation must comply
with the following codes:
•National Electrical Code ANSI/NFPA
70.
•Canadian Electrical Code CEC.
•All other applicable, local and state
codes.
Le câblage de l'installation doit respecter les
codes suivants:
•Code national de l'électricité ANSI /
NFPA 70.
•Code canadien de l'électricité CEC.
•Tous les autres codes applicables,
locaux et d'état.
An easily accessible 120 VAC outlet is required near the printer’s location to connect the power
supply. // Une prise universelle facilement accessible est nécessaire à proximité de
l'emplacement de l'imprimante pour connecter l'alimentation.
The printer has been designed in accordance with Canadian Electrical Code, Part I, CSA C22.1;
CSA C22.2 No. 0; and National Electrical Code, NFPA 70. // L'imprimante a été conçue
conformément à la partie I du Code canadien de l'électricité, CSA C22.1; CSA C22.2 n ° 0; et le
National Electrical Code, NFPA 70.
Ensure that the printer is installed with overcurrent protection in accordance with Article 240 of
the National Electrical Code, ANSI/NFPA 70, and the Canadian Electrical Code, Part I, CSA C22.1,
Section 14. // Assurez-vous que l'imprimante est installée avec des dispositifs de protection
contre les surintensités conformément à l'article 240 du Code national de l'électricité, ANSI /
NFPA 70, et au Code canadien de l'électricité, Partie I, CSA C22.1, section 14.
This printer has been manufactured to comply with the following directives: //Cette imprimante
a été fabriquée conformément aux directives suivantes:

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Directives for USA & Canada
Conforms to / Certified to:
-CAN/CSA-C22.2 No. 60950-1-07 Information Technology Equipment —Safety —Part 1:
General Requirements
-UL 60950-1 UL Standard for Safety for Information Technology Equipment –Safety –
Part 1: General Requirements
European Directives
-EMC Directive 2014/30/EU
-Low Voltage Directive 2014/35/EU
-RoHS2 Directive 2011/65/EU
-EMC UNE-EN 61000-6-4:2007 +ERRATUM:2008+A1:2011
-EMC UNE-EN 61000-6-2:2006 +ERRATUM:2009
-Safety IEC 60950-1:2005 (Second Edition) +Am 1:2009+Am2:2013
Use of personal protective equipment
Depending on the tasks to be done, the following PPE must be worn:
When to use
Gloves
Transport
Installation
Maintenance
Goggles
Installation
Maintenance
A mask
Daily use in enclosed spaces