Ideal Living AquaTru Carafe User manual

CARAFE
Owner's Manual

Thank you for purchasing the AquaTru
®
Carafe
countertop water purifier! This revolutionary water
purifier harnesses the power of reverse osmosis filtration
into a convenient and compact countertop design, so you
can purify water without any installation or plumbing.
AquaTru
®
Carafe will not only help you create healthy,
delicious water, but it will also help you to eliminate
single-use plastic waste from water bottles. You’ll save
money while saving the planet too.
We have a stellar customer support team, who is ready
to help you every step of the way. So don’t hesitate to
contact us at any time. If you’re still not satisfied, your
AquaTru Carafe comes with a 30-Day Money Back
Guarantee and a One-Year Limited Warranty. We hope
you love your AquaTru as much as we do.
Follow us on social and visit us at AquaTru.com to find out
more ways to enhance your AquaTru experience.
Please be sure to read the following instructions carefully
before use to ensure optimal performance and safety.
Thank You

Safety Instructions 2
Features and Benefits 4
Specifications 5
Main Parts 6
Water Filtration Process 10
Installation 11
Control Panel 14
How To Use 15
Cleaning & Maintenance 16
Cleaning & Maintenance: Filters 19
FAQ & Troubleshooting 23
One-Year Limited Warranty 26
Arbitration Agreement 27
Table of Contents

2
Read and Save These Instructions
WARNING: IF NOT OBSERVED, SERIOUS PHYSICAL INJURY OR
PROPERTY DAMAGE MAY OCCUR AS A RESULT OF NOT FOLLOWING
THE ENCLOSED GUIDELINES.
WARNING: Use only on municipally-treated water or any other water supply
known to be microbiologically safe.
•Do not repair, disassemble, or modify.
•This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
•Children should be supervised to ensure that they do not play with the appliance.
Safety Instructions

3
READ ALL INSTRUCTIONS BEFORE OPERATING THE AQUATRU.
•Use or place the unit on a level area and do not apply force to the unit.
•Use or place in a cool, shady place away from sunlight. Do not keep AquaTru
in bright sunlight, since the light and heat helps algae grow.
•Periodical filter replacement is a prerequisite for obtaining clean water.
•Do not use AquaTru filtered water for the water exchange of an aquarium
or a fishbowl.
•Hand wash only. Not dishwasher safe!
•Household use only.
•Do not operate below 40° F.
•When placing AquaTru on a kitchen countertop, always avoid placing
it near hot surfaces like stoves and ovens.
NOTICE: TO REDUCE THE RISK ASSOCIATED WITH PROPERTY DAMAGE
DUE TO WATER LEAKAGE:
•Read and follow these instructions before installation and use of the AquaTru.
•To protect from freezing, remove filter cartridges when temperatures
are expected to drop below 40°F.
•Do not use in areas where temperatures may exceed 100°F.
•Do not place the AquaTru in direct sunlight.
Safety Instructions

4
Advanced 4-Stage Purification System
The AquaTru water purification system provides powerful 4-Stage Reverse Osmosis
purification performance utilizing Ultra Reverse Osmosis
®
technology.
Long-Lasting Filters
Long-lasting filters mean less filter changes that add up to significant savings for you
over the life of the product. Less frequent filter changes are not only good for your
wallet, but also the planet.
Space-Saving, Compact Design
Efficient and elegant countertop design takes up minimal space in the kitchen.
Quick Filter Replacement
Easy access and easy removal to replace filters.
Easy Installation
Ready to use in less than 10 minutes.
Features and Benefits

5
Specifications
Operational Parameters
•Daily Production Rate: 54 GPD
•Pre/Carbon Filter Capacity: 300 gal. or 6 months
•Reverse Osmosis Filter Capacity: 600 gal. or 24 Months
•VOC Carbon Filter Capacity: 300 gal. or 12 months
•VOC Carbon with pH + Mineral Boost Filter Capacity: 300 gal. or 12 months
•Operating Pressure: 40-85 PSI
•Use Cold Tap Water Only, 40˚– 100˚ F
•Max Total Dissolved Solids 1500 mg/L
•Maximum Hardness 10 gpg (171 mg/l)
•Chlorine < 2 PPM
•PH 3-11
•Turbidity 5 NTU Max

6
Main Parts
AquaTru Carafe
Control Panel
Tap Tank Lid
AquaTru Base
Power Adaptor
Purifier
Carafe Lid
Purified
Water Outlet
Purifier Water
Glass Carafe
Filter Removal Tool

7
Main Parts
Tap Tank Float Holder
Tap Tank Water Level Float
Power Inlet
Tap Tank Seat
Tap Tank
Tap Tank Handle
Tap Tank Lid
VOC Filter
RO Filter
Pre-Filter
Filter Lock
AquaTru Carafe

8
Main Parts
Filter Replacement / Installation
Filter Guide
Filter Lock
(In Locked Position)
Filter Removal Tool

9
Main Parts
Purified Carafe Lid
Glass Carafe Lid
Glass Carafe
Lid Float
Lid Float Holder

10
4-Stage Reverse Osmosis Purification:
1. Dual-Stage Pre-Filter & Carbon Filter (Capacity: 300 gal. or 6 months)
The Pre-Filter removes sand, silt, sediment, rust and particles from water. Activated
carbon reduces chlorine taste and odors and then conditions the water before it is
treated by the Reverse Osmosis membrane.
2. Reverse Osmosis (RO) Filter (Capacity: 600 gal. or 24 Months)
The RO Filter reduces impurities from the water down to 1/10,000 of a micron.
3. VOC Carbon Filter (Capacity: 300 gal. or 12 months)
VOC Carbon with pH + Mineral Boost Filter (Capacity: 300 gal. or 12 months)
This Carbon Filter is made of high quality activated carbon. It is designed
to remove volatile organic compounds (VOCs), enhance the taste and
prepare the water for consumption.
Unfiltered
Water Tank Filtered Water Carafe
Water Filtration Process
FILTER 4
FILTER 3
FILTER 1-2
VOC Carbon Filter
Reverse Osmosis Filter
Pre Filter/Carbon Filter

11
WARNING: Use and store AquaTru in a cool,
shady place, away from sunlight. Do not keep
your AquaTru in sunlight, since the bright light
and heat facilitates algae growth.
CAUTION: Before installing the filters and
cleaning the water tank, make sure that you
have thoroughly cleaned your hands and your
working surfaces are sanitized.
1. Remove all parts from the box.
2. Wash both the tap water tank and glass
carafe with soap and rinse before
using the unit. (Figure 1)
3. Remove blue filter plug.
4. Remove the filters from
vacuum-sealed bag.
5. Lift up on the filter lock and slide
in the filter, making sure to align
the filter with the filter channel in
the AquaTru base. (Figure 2)
6. Push the filter all the way in. (Figure 3)
Installation
Figure 1
Figure 2
Figure 3

12
7. Push down on the filter lock to lock the filter into place. (Figure 1)
8. Fill up the tap water tank with cold tap water and then reinstall the tank.
9. Insert the purifier glass carafe, making sure the carafe lid is in the
correct position. (Figure 2)
10. Plug in the unit.
11. The unit will start filtering water automatically.
First Time Start-Up Procedure
Run four full, unfiltered, tap water tanks
through AquaTru before drinking.
Installation
Note: It will take longer than normal for the first tank to go through a cycle as
the filters become fully saturated. A white cloud will be visible in the tap water
tank. This is perfectly normal, the white cloud contains tiny air bubbles released
by the RO filter.
Figure 1 Figure 2

13
Installation
NOTICE: Keep a close eye for any water leaks. In case of a leak, check the
"Troubleshooting" guide on page 21.
12. AquaTru will stop filtering water when the clean water tank is full or when it is time
to refill the tap water tank.
All RO water filtration systems will produce waste water when “back washing”
the RO filter. Most traditional RO systems have this dirty little secret. They
waste up to five gallons of water to make just one gallon of pure water. With our
patented AquaTru recirculation RO system, it only takes one gallon of tap water
to makes about 3/4 gallons of pure water. The water left in the tap water tank
contains all the impurities from the tap water.
CAUTION! The water in the tap water tank must be
discarded every time you refill the tap water tank. Failure
to do so will damage the unit and void the warranty.
13. Empty and rinse both water tanks.
14. Repeat steps 9-13, three more times.
15. When four cycles have been completed, your new water purifier is ready to be used.
Note: When it is time to refill the tap water tank, it will
be a quarter full. The leftover water is waste water with concentrated
contaminants and MUST be emptied each time before refilling with tap water.

14
When the unit is filtering water, the Purifying symbol will light up and pulsate.
The Empty & Refill Tap Tank will light up each time it is time to empty the tap tank and
refill it. You must always empty the tap tank before refilling it. Failure to do so will
damage the unit and void the warranty.
The Light on Pre (Pre-Filter), RO (Reverse Osmosis Filter) and VOC (VOC Filter) will light
up when it is time to replace the Filter.
Control Panel

15
CAUTION: USE ONLY COLD TAP WATER.
CAUTION: Before installing the filters and cleaning the water tank, make sure that
you have thoroughly cleaned your hands and your working surfaces are sanitized.
WARNING: Use only on municipally treated water or any other water supply
known to be microbiologically safe.
1. Fill the tap water tank with cold water and install it on the AquaTru Carafe base.
2. Let AquaTru filter until Purifying light stops and your front filtered water tank is
full.
3. When it is time to refill the tap water tank, the Empty & Refill Tap Tank will light
up. Remove tank and discard the remaining water. Refill the tap tank with cold
water until it reaches just below the tank handle. Reinstall tank.
4. To dispense water, remove the glass carafe and pour the water. (Figure 1)
5. You may also buy an extra carafe to keep in the refrigerator
to make cold water. (Figure 2)
Visit our website at AquaTru.com to order extra glass carafes so
you can purify more water to refrigerate water or just have on hand.
How To Use
Note: For best performance
and longevity of the AquaTru
Carafe, we recommend that
the unit is always powered on
with the Carafe in place and
you refill the tap water tank
each time the Empty & Refill
Tap Tank light comes on.
Figure 1 Figure 2

16
Please Note: During normal use,
small amounts of water may
occasionally leak from valves.
Use a dry towel to soak up any
spillage before reinstalling tanks.
Cleaning
Tanks – Clean both water tank and carafe, inside and out, with soap and water weekly.
Scale Deposits in Tap Water Tank
If you live in an area with hard water, you might see white scale deposits in the tap water
tank. It is important that you always make sure that you keep your tap water tank free
of scale build-up deposits by washing the tap water tank thoroughly with dish soap and
water as instructed weekly. If you are not able to remove the deposit with water and dish
soap, we recommend you soak your tank with one packet of AquaTru Descaling Powder
(Part# 90AT100DK01) and a full tank of warm water. Let the tank sit for one hour before
you scrub the inside of the tank. Then wash the tank valve with a soft non-abrasive
sponge before washing with soap and water. Make sure that you remove all of the
calcium deposits in both the tank and the valves that are inside the button ofthe tank.
Algae in the Water Tanks
In order to avoid algae from growing in the tap water and clean water tanks, you need
to wash them weekly and keep AquaTru away from heat sources and direct sunlight. In
case of algae growth, we suggest that you soak the tanks in a bleach solution ( follow the
instructions on your bleach container to create a sanitizing solution) for one hour before
washing with soap and water.
Unit/Base – Clean the outside of the unit using
a non-abrasive sponge or towel with soap and
water. To avoid water spots; use a clean drying
towel to thoroughly dry all surfaces of the AquaTru.
Cleaning & Maintenance

17
AQUATRU CARAFE MAINTENANCE
WARNING: AquaTru Carafe has a built-in
maintenance alert to let you know when your
purifier needs some TLC. When the Empty &
Refill Tap Tank and Purifying lights turn on at the same time and the
unit stops filtering water, this indicates Maintenance alert is on.
AquaTru Carafe is designed to complete filtering one full tank in about 12-15 minutes.
If the time to filter one full tank exceeds 30 minutes, the unit will stop filtering, and the
Empty & Refill Tap Tank and Purifying lights will turn on simultaneously. When this
happens, please follow the below maintenance steps to get your AquaTru Carafe back
up and running.
There are 3 main reasons for the filtering time to be slower than usual and the
Maintenance alert to activate:
a. High TDS or Total Dissolved Solids (AKA hard water) in the Tap Tank
b. Scaling inside the RO filter or internal parts of the purifier
c. Valve malfunction
We will go through what to do in each of these cases below.
Cleaning & Maintenance
How to Check if High TDS in the Tap Tank
is Slowing Down the Filtering Time
Remove the Tap Tank from the unit to make sure it is clean and free of any hard water
scale. If you see white hard water deposit inside the unit, descale the Tap Tank by
using AquaTru Descaling Powder (Part #10AT01CADK06). Follow the directions on the

18
package. While cleaning the Tap Tank, make sure the tank's valves move freely and are
free of any scale deposits. Fill the Tap Tank with cold tap water and place it on the base.
Empty the clean water carafe and place it into position on the base. Measure the time it
takes to filter one full tank.
If it takes about 30 minutes, you have hard water scaling inside the unit, see below
section “How to remove Scaling inside the filters or unit.”
If you do not filter any water at all, you may have a valve malfunction. Please contact
customer support for assistance.
If filtering took about 15 to 20 minutes, you had high TDS water in the tap tank. To avoid
this, always empty the tap tank of concentrated waste water produced after each cycle
of purifying before refilling it with a full tank of fresh tap water.
How to Remove Scaling Inside the Filters or Units
Use the AquaTru Carafe Descaling Kit (Part# 90AT100DK01) available on the AquaTru
website (aquatru.com) to descale the unit. Follow the instruction of the descaling kit
to complete the full descaling process. After descaling is complete, filter one full tank
and measure the time it takes to filter. If the time is over 20 minutes for 1 tank, we
recommend replacing the RO filter.
Valve Malfunction
If, after checking for high TDS in the tap tank and descaling unit and replacing
the RO filter, filtering time is still slow, please get in touch with our customer
support for further assistance.
Cleaning & Maintenance