Idex Hale Sam Instruction Manual

MANUAL P/N FSG–MNL–00210 Revision A
COPYRIGHT © 2019 – 2020 BY HALE PRODUCTS, INC. ALL RIGHTS RESERVED
OPERATION INSTALLATION MAINTENANCE
MANUAL
FOR HALE SAM
BY
HALE PRODUCTS, INC.
A Unit of IDEX Corporation
607 NW 27th Ave, Ocala, FL 34475
[phone]
[phone] (FAX)
www.haleproducts.com

i
TABLE OF CONTENTS
Section Title Page
1. SAFETY.............................................................................................................................................1
1.1 Safety Headings........................................................................................................................1
1.2 Safety Summary .......................................................................................................................1
2. GENERAL INSTRUCTIONS ...............................................................................................................7
2.1 SAM Numbering and Specifications References....................................................................8
3. TRANSPORTATION AND STORAGE .................................................................................................9
3.1 EAR99 Restrictions...................................................................................................................9
3.2 Shipping, Movement, And Installation Preparations..............................................................9
3.3 Pump Gearbox Shipped Without Fluid ....................................................................................9
3.4 Storage......................................................................................................................................9
3.4.1 UV1100 And UV800 Storage ............................................................................................9
4. SYSTEM OVERVIEW...................................................................................................................... 11
4.1 SAM Touchscreens Navigation And Icon Definitions .......................................................... 13
4.1.1 Icon Groups ..................................................................................................................... 15
4.1.1.1 Set Pressure Icon Group .......................................................................................... 15
4.1.1.2 Password Icon Group ............................................................................................... 16
4.1.1.3 Governor Icon Groups .............................................................................................. 16
4.1.1.4 Valve Close/Open Icon Groups................................................................................ 18
4.1.1.5 Engine Data Icon Group........................................................................................... 19
4.1.2 Buttons/Targets (Drag And Drop Navigation) ............................................................... 20
4.2 SAM Touchscreens................................................................................................................ 21
4.2.1 SAM Control Center Screens.......................................................................................... 22
4.2.1.1 System Options Button ............................................................................................ 23
4.2.1.1.1 SAM Control Center Menu Tabs........................................................................ 24
4.2.1.1.1.1 Display Tab......................................................................................................... 24
4.2.1.1.1.2 Security Tab........................................................................................................ 25
4.2.1.1.2 HOME Button...................................................................................................... 25
4.2.1.2 Intake Control Area/Section .................................................................................... 25
4.2.1.3 Discharge Control Area/Section.............................................................................. 26
4.2.1.4 Onboard Levels Area/Section.................................................................................. 26
4.2.1.5 Mode Control Area/Section ..................................................................................... 27

ii
TABLE OF CONTENTS–CONTINUED
Section Title Page
4.2.1.6 SAM Information Center Area/Section.................................................................... 27
4.2.1.7 User Assignable Quicksets Area/Section................................................................ 27
4.2.2 SAM Control Center Customizable/Configurable Items ............................................... 27
4.2.2.1 Discharge Valve Preset Pressure ............................................................................ 28
4.2.2.2 Discharge Valve Quickset Pressure......................................................................... 28
4.3 Pump Controller..................................................................................................................... 28
4.3.1 Pump Controller Screens................................................................................................ 28
4.3.1.1 Pressure Governor.................................................................................................... 29
4.3.1.1.1 PSI Mode ............................................................................................................ 30
4.3.1.1.2 Low Intake Pressure Control Mode................................................................... 32
4.3.1.2 RPM Mode ................................................................................................................ 33
4.3.1.2.1 Twister Electronic Throttle (In SAM Manual Mode).......................................... 34
4.3.1.3 Tank Screen.............................................................................................................. 34
4.3.1.4 Pump Info Screens ................................................................................................... 35
4.3.1.5 Engine Data Screen.................................................................................................. 37
4.3.1.6 Optional Video Screens............................................................................................ 37
4.3.1.7 Pump Controller System Options Menu.................................................................. 38
4.4 Optional Remote Capability .................................................................................................. 38
4.4.1 Auxiliary SAM Control Center Screens ........................................................................... 38
4.4.2 Secure WI-FI (Router/Antenna)...................................................................................... 38
4.4.3 Ruggedized Tablet .......................................................................................................... 38
4.5 SAM Automated Pump Cooling............................................................................................. 39
4.6 Pump Priming ........................................................................................................................ 40
4.6.1 SAM Auto Prime .............................................................................................................. 40
4.6.2 Manual Prime.................................................................................................................. 41
4.7 Establishing A Pressurized Water Source (Hydrant) With SAM .......................................... 41
4.7.1 Master Intake Valve........................................................................................................ 41
4.7.2 Auxiliary Intake................................................................................................................ 41
4.8 SAM Water Tank Auto Fill...................................................................................................... 41
4.9 SAM And Foam Systems ....................................................................................................... 42
4.9.1 SmartFOAM ..................................................................................................................... 42
4.9.2 SmartCAFS ...................................................................................................................... 42

iii
TABLE OF CONTENTS–CONTINUED
Section Title Page
5. INSTALLATION .............................................................................................................................. 43
5.1 Drive Line Requirements ...................................................................................................... 44
5.2 Power Requirements............................................................................................................. 45
5.3 Compressed Air Requirements............................................................................................. 47
5.4 CAN Bus Requirements......................................................................................................... 47
5.5 Valve Mechanical Override Access Requirements .............................................................. 48
5.6 OEM Connections To SAM .................................................................................................... 48
5.7 SAM Software And Configuration Passwords ...................................................................... 50
6. COMMISSIONING, STARTUP, OPERATION, AND SHUTDOWN.................................................... 53
6.1 Commissioning ...................................................................................................................... 54
6.1.1 SAM Power On And Default Verifications ...................................................................... 55
6.1.2 Mode Selection Verifications.......................................................................................... 56
6.1.2.1 SAM Auto Mode ........................................................................................................ 56
6.1.2.2 Switching To SAM Manual Mode............................................................................. 56
6.2 Startup ................................................................................................................................... 57
6.2.1 Changing End User Customizable/Configurable Items ................................................ 57
6.2.1.1 Assigning Quicksets To The Home Screen.............................................................. 58
6.2.1.2 How To Change The Order Of (Or Delete) Quicksets On The Home Screen ......... 58
6.2.1.3 Change User/Dealer Password ............................................................................... 59
6.2.1.4 How To Assign/Change Low Tank Water Alarm Trigger Level ............................... 60
6.2.2 How To Configure Pump Controller Parameters ........................................................... 60
6.2.2.1 Set The Volume For SAM Speaks (Spoken Alerts).................................................. 61
6.2.2.2 Set Camera Names .................................................................................................. 62
6.2.2.3 ITL-40 Calibration ..................................................................................................... 63
6.2.2.4 Show/Hide VIDEO Tab (Cameras 1 Thru 3)............................................................ 63
6.2.2.5 Tank Level Off/On .................................................................................................... 64
6.2.3 SELECT DEVICE Screen Displayed–Reboot To GUI Required ...................................... 64
6.3 SAM Operation....................................................................................................................... 65
6.3.1 Auto Mode ....................................................................................................................... 66
6.3.1.1 Selecting The Desired Pumping Method................................................................. 67
6.3.1.2 Pumping From Hydrant (Or Any Positive Pressure Source) ................................... 67

iv
TABLE OF CONTENTS–CONTINUED
Section Title Page
6.3.1.2.1 Bypass Venting................................................................................................... 70
6.3.1.2.2 Bypass Opening ................................................................................................. 71
6.3.1.3 Using Discharge Quicksets, Presets, And The SET PRESSURE Icon Group.......... 71
6.3.1.3.1 Activating A Quickset ......................................................................................... 71
6.3.1.3.2 Using The ADD LINE Button/Target .................................................................. 71
6.3.1.3.3 Changing A Discharges Pressure/Closing The Valve....................................... 73
6.3.1.3.4 Low Intake Pressure Control Mode................................................................... 74
6.3.1.4 Pumping From Draft................................................................................................. 74
6.3.1.5 Twister Operations (In SAM Auto Mode) ................................................................. 76
6.3.1.5.1 Emergency IDLE Button..................................................................................... 76
6.3.1.6 Mobile Operations–From Tablet.............................................................................. 77
6.3.1.6.1 Emergency IDLE Activation (From A Locked Screen)....................................... 78
6.3.1.6.2 Unlocking The Tablet Display ............................................................................ 79
6.3.1.6.3 Additional Tablet Indicators (% Battery And Signal Strength) ......................... 80
6.3.1.6.4 Loosing Wi-Fi Signal........................................................................................... 81
6.3.1.6.5 Manual Operation (NOT Available From The SAM Tablet)............................... 81
6.3.1.7 Navigator Pro Operations (In SAM Auto Mode)....................................................... 81
6.3.2 Manual Mode .................................................................................................................. 82
6.3.2.1 Opening An Intake .................................................................................................... 83
6.3.2.1.1 MIV Manual/Physical Procedures..................................................................... 83
6.3.2.1.1.1 MIV SAM Manual Mode Procedures................................................................. 83
6.3.2.1.2 Auxiliary (Pony) Intake (Akron Brass Valve) Manual Procedures .................... 84
6.3.2.2 Opening A Discharge................................................................................................ 85
6.3.2.3 Closing A Discharge.................................................................................................. 85
6.3.2.4 Closing An Intake...................................................................................................... 86
6.3.2.5 Return To SAM Auto Mode....................................................................................... 87
6.3.3 Miscellaneous Tasks ...................................................................................................... 88
6.3.3.1 Tank Fill And Tank-To-Pump Valve Controls............................................................ 88
6.3.3.2 Using An Optional Navigator To Manually Control A Discharge............................. 88
6.3.3.3 Using SmartFOAM With SAM ................................................................................... 88
6.3.3.3.1 Activating A SmartFOAM Quickset .................................................................... 89
6.3.3.3.2 Activating A SmartFOAM Preset ........................................................................ 90

v
TABLE OF CONTENTS–CONTINUED
Section Title Page
6.3.3.3.3 Close A Foam Discharge (With SAM) ................................................................ 90
6.3.3.3.4 Turn Off SmartFOAM (With SAM) ...................................................................... 92
6.3.3.4 Using SmartCAFS With SAM .................................................................................... 93
6.3.3.4.1 Activating A SmartCAFS Quickset ..................................................................... 93
6.3.3.4.2 Activating A SmartCAFS Preset ......................................................................... 94
6.3.3.4.3 Changing A CAFS Discharge To FOAM ONLY.................................................... 95
6.3.3.4.4 Turning A CAFS FOAM ONLY Discharge Off ...................................................... 96
6.3.3.4.5 Turning Off CAFS (When Activated With SAM) ................................................. 98
6.3.3.5 Exporting The Datalogger File.................................................................................. 98
6.3.3.5.1 Exporting The SAM Control Center Datalogger File ......................................... 98
6.3.3.5.2 Exporting The Pump Controller Datalogger File ............................................... 99
6.3.4 Governor Operations From The Pump Controller........................................................ 100
6.3.4.1 Changing Governor Modes .................................................................................... 100
6.3.4.2 Activating A Preset.................................................................................................. 100
6.3.4.2.1 Using PSI Mode................................................................................................ 101
6.3.4.2.2 Using RPM Mode.............................................................................................. 102
6.3.5 Twister Operations (In SAM Manual Mode)................................................................. 102
6.3.5.1 PSI Mode Operations. ............................................................................................ 102
6.3.5.2 RPM Mode Operations ........................................................................................... 103
6.3.6 Using Physical Overrides .............................................................................................. 103
6.3.6.1 Hale MIV Physical Override.................................................................................... 103
6.3.6.2 Akron Brass Swing-Out Valve Physical Override................................................... 104
6.3.7 Operator Responses To SAM Alarms........................................................................... 106
6.4 Shutdown ............................................................................................................................. 114
6.4.1 SAM Tablet Shutdown .................................................................................................. 114
6.4.2 SAM At The Apparatus Shutdown ................................................................................ 115
7. PREVENTIVE MAINTENANCE ..................................................................................................... 117
7.1 Preventive Maintenance Plan And Schedule..................................................................... 117
7.1.1 After Each Use............................................................................................................... 119
7.1.1.1 SAM Display Cleaning ............................................................................................ 119
7.1.1.2 Flush Pump............................................................................................................. 120

vi
TABLE OF CONTENTS–CONTINUED
Section Title Page
7.1.2 Annually ......................................................................................................................... 120
7.1.2.1 NFPA 1901/1911 Testing Tips And Hints For The SAM System......................... 120
7.1.2.2 Akron Brass Swing-Out™ Valve Motor Operating Current Check ........................ 121
8. ADJUSTMENTS ........................................................................................................................... 123
8.1 ITL–40 Calibration Using SAM Pump Controller................................................................ 123
APPENDIX A. MANUFACTURERS INFORMATION .........................................................................A-1
A.1. Manufacturers Information...................................................................................................A-1
A.2. Warranty.................................................................................................................................A-1

vii
LIST OF FIGURES
Number Title Page
Figure 1. Hale ID Tag With Sample Markings..............................................................................8
Figure 2. SAM Network Diagram (CAN Buses) ......................................................................... 13
Figure 3. Set Pressure Icon Group ............................................................................................ 15
Figure 4. Discharge Setup Confirmation Screen...................................................................... 16
Figure 5. Password Icon Group ................................................................................................. 16
Figure 6. RPM Mode Governor Icon Group............................................................................... 17
Figure 7. PSI Mode Governor Icon Group ................................................................................. 17
Figure 8. Low intake pressure governing Governor Screens (Auto Mode/Manual Mode) .... 18
Figure 9. Tank Fill Icon Group.................................................................................................... 18
Figure 10. Tank-To-Pump Icon Group.......................................................................................... 18
Figure 11. Manual Discharge Valve Control Icon Group ............................................................ 19
Figure 12. Manual Intake Valve Control Icon Group .................................................................. 19
Figure 13. Engine Data Icon Group ............................................................................................. 19
Figure 14. Buttons/Targets.......................................................................................................... 20
Figure 15. Intake State Popup Examples.................................................................................... 20
Figure 16. Force INTAKE X Open? Popup.................................................................................... 21
Figure 17. SAM Control Center Splash (Boot) Screen................................................................ 22
Figure 18. SAM Control Center Landing Screen (Pump NOT Engaged) .................................... 22
Figure 19. SAM Control Center Auto Mode Main Screen........................................................... 22
Figure 20. SAM Control Center Touchscreen Areas/Sections ................................................... 23
Figure 21. System Options Button And Loading Icon................................................................. 23
Figure 22. SAM Control Center Password Screen ...................................................................... 24
Figure 23. SAM User/Dealer Menu Tabs .................................................................................... 24
Figure 24. Display Tab.................................................................................................................. 24
Figure 25. Security Tab ................................................................................................................ 25
Figure 26. Select Discharge Screen ............................................................................................ 26
Figure 27. Discharge Valve Control Screen ................................................................................ 26
Figure 28. Manual Mode Confirmation Popup ........................................................................... 27
Figure 29. DM1 Message Pass Thru Example............................................................................ 28
Figure 30. Pump Controller Boot Screen .................................................................................... 29
Figure 31. Pump Controller During SAM Auto Mode .................................................................. 29
Figure 32. Pump Controller PSI Mode (SAM Manual Mode Only) ............................................. 30
Figure 33. Intake PSI Components.............................................................................................. 31
Figure 34. Discharge PSI Components ....................................................................................... 31
Figure 35. PSI Set Point Icon Group Components...................................................................... 32
Figure 36. Pump Capacity Icon Group......................................................................................... 32
Figure 37. Low Intake Pressure Control Mode Screen............................................................... 33
Figure 38. Low intake pressure control Mode Popup Alert........................................................ 33

viii
LIST OF FIGURES–CONTINUED
Number Title Page
Figure 39. Pump Controller RPM Mode (SAM Manual Mode Only)........................................... 33
Figure 40. Hale Twister ................................................................................................................ 34
Figure 41. Pump Controller Tank Info Screens........................................................................... 34
Figure 42. Pump Controller Pump Info Screen–No Action Required ........................................ 35
Figure 43. Pump Controller Pump Info Screen–Action Required.............................................. 35
Figure 44. Pump Controller Pump Info Details Screen .............................................................. 36
Figure 45. Pump Controller Pump Info History Screen .............................................................. 36
Figure 46. Pump Controller Pump Info History Factory Test Data Screen................................ 36
Figure 47. Pump Controller Pump Info History Field Test Data Screen .................................... 37
Figure 48. Pump Controller Engine Data Screen........................................................................ 37
Figure 49. Pump Controller Optional Video Screens.................................................................. 37
Figure 50. Pump Controller System Options Menu .................................................................... 38
Figure 51. SAM Tablet .................................................................................................................. 39
Figure 52. Connect System Power Tag........................................................................................ 46
Figure 53. Connect To Truck Air Tag............................................................................................ 47
Figure 54. Mechanical Valve Override Shaft(s) .......................................................................... 48
Figure 55. SAM Connections Labels (And/Or Tags) ................................................................... 48
Figure 56. Entering Manual Mode (From Landing or Home Screen) ........................................ 56
Figure 57. Popup Confirm/Deny (Yes/No) Buttons.................................................................... 56
Figure 58. Discharge Settings Screen......................................................................................... 58
Figure 59. Security Tab - Password Saved.................................................................................. 60
Figure 60. Pump Controller System Options Button And Loading Icon..................................... 61
Figure 61. Pump Controller System Options Password Entry Screen ....................................... 61
Figure 62. Set The Volume For SAM Speaks .............................................................................. 62
Figure 63. Set Camera Names .................................................................................................... 62
Figure 64. Set Camera Names Keyboard Screen....................................................................... 63
Figure 65. Camera Names Saved Acknowledgment.................................................................. 63
Figure 66. Tank Level Set To Graphical (On) .............................................................................. 64
Figure 67. SELECT DEVICE MENU Screen................................................................................... 64
Figure 68. (HOME ICON) MENU Screen....................................................................................... 65
Figure 69. SAM Control Center (Transition Landing To Auto Mode Home Screen).................. 66
Figure 70. Pump Controller (Transition Splash To Auto Mode Home Screen).......................... 66
Figure 71. Toggle To Desired Pumping Method ......................................................................... 67
Figure 72. Activating An Intake.................................................................................................... 68
Figure 73. Activating A Hydrant Intake Sequence (Air Bleed).................................................... 68
Figure 74. Activating A Hydrant Intake Sequence (MIV Disc Opening) ..................................... 69
Figure 75. Activating A Hydrant Intake Sequence (Hydrant Established)................................. 69
Figure 76. Activating A Hydrant Intake Sequence (Complete)................................................... 70

ix
LIST OF FIGURES–CONTINUED
Number Title Page
Figure 77. Active Force Intake X Open Popup ............................................................................ 70
Figure 78. Activating Quickset Discharges (Touch–Drag–Drop) ............................................... 71
Figure 79. Activating Additional Discharges ............................................................................... 72
Figure 80. Change A Discharge Pressure ................................................................................... 73
Figure 81. Closing A Discharge (Using Stop Button) .................................................................. 73
Figure 82. Stop Button Popup Confirmation Window ................................................................ 74
Figure 83. Initiating A Draft (Transition Shown Top-Left To Bottom-Right) ............................... 75
Figure 84. Emergency Idle Button Panel..................................................................................... 76
Figure 85. Governor MODE OFF Screen...................................................................................... 76
Figure 86. Press And Hold Power Button (To Power On Tablet) ................................................ 77
Figure 87. Tablet Touch Screen (Left) SAM Control Center (Right) ........................................... 77
Figure 88. Emergency IDLE Activation (From A Locked Screen) ............................................... 78
Figure 89. Emergency IDLE Activation (Popup Confirmation).................................................... 78
Figure 90. Emergency IDLE Activated Screen............................................................................. 79
Figure 91. Press + Button To Unlock The Tablet ....................................................................... 79
Figure 92. Unlock Screen Popup ................................................................................................. 79
Figure 93. Unlock Screen Popup Button And Target.................................................................. 80
Figure 94. % Battery And Wi-Fi Signal Strength Indicators ........................................................ 80
Figure 95. Wi-Fi Signal Strength Warning Example.................................................................... 81
Figure 96. Navigator Pro Controllers (9323, 9335, 9327)........................................................ 81
Figure 97. Manual Valve Control Screen..................................................................................... 82
Figure 98. Intake Close/Open Icon Group (Open)...................................................................... 83
Figure 99. Intake Close/Open Icon Group (Close)...................................................................... 86
Figure 100. Return To SAM Auto Mode......................................................................................... 87
Figure 101. Exit Manual Mode Confirmation ................................................................................ 87
Figure 102. SAM Auto Mode After Manual Mode Indications...................................................... 87
Figure 103. Activating A Foam Quickset........................................................................................ 89
Figure 104. SmartFOAM With SAM Quickset Activated................................................................ 89
Figure 105. Selecting A Foam Capable Discharge ....................................................................... 90
Figure 106. Activating A Foam Preset ........................................................................................... 90
Figure 107. Closing A Foam Discharge Sequence........................................................................ 91
Figure 108. Close Line Popup Confirmation ................................................................................. 91
Figure 109. SmartFOAM Display With No FOAM Discharges Active ............................................ 92
Figure 110. Foam Off Popup Confirmation ................................................................................... 92
Figure 111. Activating A CAFS Quickset ........................................................................................ 94
Figure 112. Selecting A CAFS Capable Discharge ........................................................................ 95
Figure 113. Activating A CAFS Preset ............................................................................................ 95
Figure 114. FOAM OFF Button (Transitions CAFS To Foam Only)................................................ 96

x
LIST OF FIGURES–CONTINUED
Number Title Page
Figure 115. Closing A CAFS Discharge Sequence ........................................................................ 97
Figure 116. SmartCAFS Display..................................................................................................... 97
Figure 117. Foam Off Popup Confirmation ................................................................................... 98
Figure 118. SAM Control Center USB Dongle ............................................................................... 99
Figure 119. Pump Controller USB Dongle ..................................................................................... 99
Figure 120. Preset Popup Confirmation...................................................................................... 101
Figure 121. MIV Manual Override Placard (Handwheel NOT Shown)........................................ 104
Figure 122. Akron Brass Valve Power Connector ....................................................................... 105
Figure 123. System Options Buttons........................................................................................... 114
Figure 124. Shutdown Screens.................................................................................................... 114
Figure 125. Shutdown Confirmation ........................................................................................... 115
Figure 126. SAM Home Screen (With Active Quickset Shown).................................................. 116
Figure 127. ITL-40 Display ........................................................................................................... 123
Figure 128. ITL-40 Calibration Screen......................................................................................... 123
Figure 129. ITL-40 Calibration Screen......................................................................................... 124
Figure 130. ITL-40 Calibration Screen......................................................................................... 124
LIST OF TABLES
Number Title Page
Table 1. SAM Control Center Icons .......................................................................................... 13
Table 2. SAM Water Supply Icons ............................................................................................ 14
Table 3. Touchscreen Icon Definitions .................................................................................... 14
Table 4. Maximum Recommended Drive Line Lengths.......................................................... 45
Table 5. SAM To OEM Connection Point Cross Reference Listing ......................................... 49
Table 6. SAM Control Center Password List ............................................................................ 50
Table 7. SAM Pump Controller User/Dealer Password List.................................................... 51
Table 8. SAM Operator Troubleshooting................................................................................ 106
Table 9. Recommended Preventive Maintenance................................................................ 117
Table 10. Recommended Preventive Maintenance–Ancillary Equipment ............................ 118

xi
Abbreviations And Acronyms
The abbreviations used in this manual are limited to standard (commonly used and accepted)
scientific units of measure and therefore are NOT defined or listed. The acronyms used in this
manual are defined in this listing (in numerical-alphabetical order) and are NOT defined within
the text.
Addr
Address
ADT
Automatic Dual Tank
AHJ
Authority Having Jurisdiction
BAM
Broadcast Announce Message
CAFS
Compressed Air Foam System
CAN
Controller Area Network
CCW
Counter Clockwise
COM
Communication
CW
Clockwise
DECR
Decrease
DM1
Diagnostic Message (from node 1 - ECU)
ECU
Engine Control Unit
EMI
Electromagnetic Interference
ESD
Electrostatic Discharge
ESP
Environmentally Safe Priming
EZ
Easy
FAST
Factory Authorized Service Team
FNPT
Female National Pipe Thread
GND
Ground
GPM
Gallons Per Minute
GUI
Graphical User Interface
ID
Identification
INCR
Increase
INTK
Intake
ITL
Indicator Tank Level (ITL–40 a Hale product)
LDH
Large Diameter Hose
MED
Medium
MFG
Manufacture
MIV
Master Intake Valve (A Hale Product)
MST
Manual Single Tank

xii
Abbreviations And Acronyms – CONTINUED
N
Negative
N/C
No Connection
NFPA
National Fire Protection Act
OEM
Original Equipment Manufacturer
OIM
Operation Installation Maintenance
P
Positive
P/N
Part Number
PTO
Power Take Off
SAE
Society of Automotive Engineers
SOG
Standard Operating Guidelines
SPN
Suspect Parameter Number
TEMP
Temperature
UID
Unit ID
USB
Universal Serial Bus
WI-FI
Local Area Wireless Technology

1
1. SAFETY
This section provides definitions for DANGERS, WARNINGS, CAUTIONS and NOTES contained
herein, precautions to be taken for pump repair as well as an alphabetical summary listing of the
WARNINGS and CAUTIONS used in this manual.
1.1 Safety Headings
DANGERS, WARNINGS, CAUTIONS, or NOTICES that immediately precede a step apply directly to
that step and all sub steps. DANGERS, WARNINGS, CAUTIONS, or NOTICES that precede an en-
tire procedure apply to the entire procedure. DANGERS, WARNINGS, CAUTIONS, and NOTICES
consist of two parts: A heading (that identifies possible result if disregarded) and a statement of
the hazard (that provides the minimum precautions). NOTES are used to highlight operating or
maintenance procedures, practices, conditions or statements that are not essential to protection
of personnel or equipment. NOTES may precede or follow the step or procedure, depending upon
the information and how it pertains to the procedure/step. The headings used and their defini-
tions are.
INDICATES A HAZARDOUS SITUATION, WHICH IF NOT AVOIDED WILL RESULT IN SERI-
OUS INJURY OR DEATH.
INDICATES A HAZARDOUS SITUATION, WHICH IF NOT AVOIDED COULD RESULT IN SE-
RIOUS INJURY OR DEATH.
INDICATES A POTENTIALLY HAZARDOUS SITUATION, WHICH IF NOT AVOIDED MAY RE-
SULT IN MINOR OR MODERATE INJURY.
ADDRESSES PRACTICES NOT RELATED TO PERSONAL INJURY.
NOTE
Highlights an essential aspect of an operating or maintenance procedure, condition,
or statement and/or provides pertinent ancillary information.
1.2 Safety Summary
The following warnings and cautions are used throughout the Hale SAM manuals (and/or the
items they reference) and are provided here as a safety summary.
ALL ELECTRICAL SYSTEMS HAVE THE POTENTIAL TO CAUSE SPARKS DURING SERVICE.
TAKE CARE TO ELIMINATE EXPLOSIVE OR HAZARDOUS ENVIRONMENTS DURING SER-
VICE AND/OR REPAIR.
CHECK THE BILL OF LADING FOR THE WEIGHT BEFORE LIFTING. ONLY USE APPROPRI-
ATE LIFT METHODS AND EQUIPMENT TO MOVE OR HANDLE SAM PUMP KIT OR MOD-
ULE. (TYPICAL PUMP KIT WEIGHT IS APPROXIMATELY 1200 LBS. (545 KG) TYPICAL
MODULE WEIGHT IS 2800 LBS. (1270 KG)

2
ELECTRICAL POWER TO THE VALVE MOTOR SHOULD BE DISCONNECTED BEFORE OP-
ERATING THE VALVE PHYSICALLY USING THE MANUAL OVERRIDE HANDWHEEL.
ELECTRICAL POWER TO THE VALVE MOTOR SHOULD BE DISCONNECTED BEFORE
PHYSICALLY OVERRIDING ANY VALVE.
OPERATORS SHOULD FIRST BE TRAINED TO OPERATE THE FIRE PUMP MANUALLY (US-
ING PUSH BUTTONS, CONTROL RODS, AND MANUAL [NOT ELECTRICAL] VALVE OVER-
RIDES.)
•AUTOMATION ONLY MITIGATES PROBLEMS AROUND THE PUMP AND VALVES
•OPERATORS NEED TO UNDERSTAND HOW TO DIAGNOSE PROBLEMS
•SAM MANAGES PROBLEMS BY HELPING TO KEEP THE PUMP SAFE BUT IF AN
INADEQUATE WATER SUPPLY OR PUMP CAVITATION OCCURS THE OPERATOR
MUST UNDERSTAND WHAT IS HAPPENING AND CORRECT THE PROBLEM
•SAM DOES NOT ADJUST FOR FRICTION LOSS ON HOSE LINES OR PUMPING AT
ELEVATION
•SAM MAINTAINS PRESSURE SETTINGS BASED ON SENSORS MEASURING
PRESSURE NEAR THE DISCHARGE VALVE
•THE SYSTEM CAN NOT ALLEVIATE STATIC PRESSURES
•RESIDUAL PRESSURE IN THE SYSTEM MAY BUILD IN THE DISCHARGE
LINES WHEN THAT PARTICULAR LINE IS NOT FLOWING WATER OR NOT
FLOWING ENOUGH WATER TO BE GATED
•THE OPERATOR MUST BE AWARE THAT THIS PRESSURE MAY PRESENT
A DANGER TO LARGER DISCHARGES. (THEREFORE, SETTING A
SMALLER DISCHARGE LINE AT A PRESSURE HIGHER THAN YOU WOULD
EXPOSE A LARGER HOSE [OR LARGER DISCHARGE] TO IS NOT RECOM-
MENDED)
A PRESSURE HAZARD MAY EXIST EVEN WHEN THE PUMP IS NOT RUNNING. PRIOR TO
REMOVING HOSES OR CAPS FROM PUMP CONNECTIONS, RELIEVE PRESSURE BY
OPENING DRAINS. BLEEDER VALVES SHOULD ALSO BE USED WHEN CONNECTING TO
AN INTAKE FROM A PRESSURIZED SOURCE.
ALWAYS FOLLOW LOCAL GUIDELINES FROM THE AHJ AND THE APPARATUS MANUFAC-
TURER.
ALWAYS FOLLOW PROPER OPERATING PROCEDURES. THE PUMP OPERATOR MUST BE
FAMILIAR WITH THE PUMP AND SAM OPERATING INSTRUCTIONS AS WELL AS OTHER
OPERATING GUIDELINES FOR THE APPARATUS AND ACCESSORIES.

3
ALWAYS STOP THE ENGINE, SET THE PARKING BRAKE, AND CHOCK THE WHEELS BE-
FORE GOING UNDER THE TRUCK FOR ANY REASON.
AVOID CONTACT WITH HOT SURFACES. THE PACKING GLAND AND PUMP BODY MAY
PRESENT A TEMPERATURE HAZARD. OVERHEATING MAY RESULT IN A SCALDING WA-
TER HAZARD.
DO NOT EXCEED OPERATING PRESSURE LIMITS OF PUMP, INSTALLED PLUMBING,
HOSE(S), OR EQUIPMENT IN USE.
HOSE FAILURE CAN RESULT IF A HOSE IS EXPOSED TO EXCESSIVE PRESSURE.
OPERATORS, INSTALLERS, AND MAINTENANCE PERSONNEL MUST BE TRAINED AND
QUALIFIED FOR ALL THE ACTIVITIES THEY PERFORM.
NOT ALL GLOVES ALLOW THE SAM TOUCHSCREENS TO FUNCTION. TEST GLOVES ON
ALL OF THE SAM TOUCHSCREENS PRIOR TO OPERATING SAM. DO NOT WEAR GLOVES
THAT PREVENT THE TOUCHSCREENS FROM OPERATING.
SAM TOUCHSCREENS DO NOT FUNCTION IF COMPLETELY COVERED AND/OR IM-
MERSED IN WATER. DO NOT ALLOW THE TOUCHSCREENS TO BE COMPLETELY COV-
ERED/IMMERSED WITH WATER (OR ANY LIQUID). DRY THE SCREEN TO RESTORE
FUNCTIONALITY.
THE PROCEDURES IN THIS SECTION PROVIDE ONLY GENERAL AND MINIMAL INSTRUC-
TION. DO NOT REPLACE LOCAL PROCEDURES OR POLICIES OR RECOMMENDATIONS
AND PROCEDURES PROVIDED IN THE APPARATUS/TRUCK/UNIT MANUAL WITH THESE
PROCEDURES.
THE PROCEDURES IN THIS SECTION ARE GENERAL OPERATING PROCEDURES BASED
ONLY ON HALE EQUIPMENT. NOT ALL PROCEDURES IN THIS SECTION MAY APPLY TO
YOUR SPECIFIC OPERATIONAL REQUIREMENTS OR APPARATUS CONFIGURATION. RE-
FER TO ONLY THE INFORMATION/PROCEDURES WHICH APPLY TO YOUR OPERATIONAL
REQUIREMENTS AND ONLY WHEN LOCAL PROCEDURES, POLICIES, OR GUIDELINES
ESTABLISHED BY THE AHJ DO NOT EXIST.
ALWAYS REFER TO THE PROCEDURES PROVIDED BY THE AHJ FOR SETTING WHEEL
CHOCKS AS WELL AS LAYOUT AND CONNECTION OF HOSES, VALVES AND DRAINS.
THE TABLET COMMUNICATES THROUGH THE SAM CONTROL CENTER LOCATED IN THE
OPERATORS PANEL, IF THAT SCREEN FAILS, THE TABLET WILL NOT CONTROL THE AP-
PARATUS.

4
SHIPPING CONTAINERS WEIGHS VARY WIDELY FOR SAM COMPONENTS.
ALWAYS CHECK THE SHIPPING INFORMATION FOR EACH CONTAINERS WEIGHT AND
USE THE APPROPRIATE LIFTING METHOD AND/OR WEIGHT RATED EQUIPMENT.
REMOVE SYSTEM PRESSURE BEFORE PERFORMING CALIBRATION. OPEN ALL DRAINS
AND AIR BLEED VALVES TO ENSURE THE SYSTEM IS NOT PRESSURIZED AND THE
VALVE(S) CAN BE OPENED AND CLOSED SAFELY BEFORE PROCEEDING WITH VALVE
CALIBRATION.
VALVES OPERATE AUTOMATICALLY. REMOVE POWER BEFORE OVERRIDE
ACTIVATING FOAM OFF FROM THE SAM CONTROL CENTER TURNS OFF THE SMART-
FOAM SYSTEM, TURNING OFF FOAM TO ALL FOAM CAPABLE DISCHARGES, HOWEVER,
THE DISCHARGE(S) ARE NOT CLOSED AND CONTINUE TO FLOW WATER ONLY.
AHJ MUST INSURE PROPER TRAINING IS IN PLACE FOR ALL OPERATORS. THIS QUICK
START GUIDE DOES NOT REPLACE OR SUPERSEDE THE OPERATION INSTALLATION
MAINTENANCE MANUAL OR PROPER TRAINING.
ALL SAM TOUCHSCREENS ARE WATER RESISTANT.
ALL SAM TOUCHSCREENS FUNCTION BETTER IF TOUCHED USING THE PAD PORTION
OF THE FINGER WHILE WEARING GLOVES. THE TOUCHSCREENS OFTEN DO NOT FUNC-
TION WHEN TOUCHED USING THE SEAM PORTION OF A GLOVE.
ALTHOUGH SMARTFOAM AND SMARTCAFS BOTH UTILIZE THE FOAM LABEL, A FOAM
LABELED DISCHARGE BUTTON DOES NOT OPERATE THE SAME WAY ON SAM FOR
BOTH SYSTEMS.
ALWAYS DISCONNECT THE POWER CABLE, GROUND STRAPS, ELECTRICAL WIRES AND
CABLES FROM THE CONTROL UNIT OR OTHER HALE SAM EQUIPMENT BEFORE ELEC-
TRIC ARC WELDING AT ANY POINT ON THE APPARATUS.
ALWAYS TURN OFF CAFS FROM THE SMARTCAFS CONTROL DISPLAY.
AN ACCURATE FLOW MEASURING DEVICE MUST BE USED TO MEASURE THE WATER
FLOW WHEN CALIBRATING THE FLOW SENSOR. USE A SUITABLE SIZE, SMOOTH BORE
NOZZLE AND AN ACCURATE AND CALIBRATED PITOT GAUGE INSTRUMENT OR MASTER
FLOW METER. HAND HELD PITOT GAUGES ARE USUALLY NOT VERY ACCURATE. MAKE
SURE THE SYSTEM IS CALIBRATED WITH AN ACCURATE FLOW MEASURING DEVICE.

5
DISCONNECT ELECTRICAL POWER TO THE VALVE MOTOR WHEN USING THE OVERRIDE
TO OPERATE THE VALVE DIRECTLY.
DO NOT ALTER THE CAN NETWORK COMMUNICATIONS (SAE J1939 CAN BUS) OR CON-
NECT OTHER DEVICES TO ANY OF THE CAFS, CAPTIUM, FOAM, OR SAM CAN BUS BACK-
BONE(S).
DO NOT HARD SHUTDOWN THE TABLET (POWER OFF BY HOLDING THE POWER BUT-
TON FOR LONGER THAN 5 SECONDS). A HARD SHUTDOWN MAY CORRUPT THE OPER-
ATING SYSTEM, MAKING THE TABLET UNUSABLE.
DO NOT RUN THE PRIMER FOR MORE THAN 45 SECONDS. IF PRIME IS NOT ACHIEVED
IN 30 - 45 SECONDS, STOP AND LOOK FOR AIR LEAKS OR BLOCKED SUCTION HOSE.
EXCESSIVE PRESSURE LOSS MAY OCCUR IF THE DRIP RATE IS GREATER THAN AN IN-
DIVIDUAL DRIP (A STEADY STREAM OF WATER) OR DRIP RATE EXCEEDS ONE DRIP
EVERY 0.6 SECOND. THIS CONDITION DEGRADES PUMP PERFORMANCE.
HALE MIDSHIP PUMPS ARE SHIPPED WITHOUT GEAR OIL. FILL THE GEARBOX WITH
GEAR OIL SPECIFIED IN PARAGRAPH 7.4.2, RECOMMENDED GEARBOX LUBRICANTS,
OF FSG-MNL–00199, OIM MANUAL FOR HALE MIDSHIP PUMPS, BEFORE OPERATING.
IF THE DISCHARGE DOES NOT ACTIVATE VERIFY THE CAFS SYSTEM PRESETS (PRESET
1 FOR CAFS, PRESET 7 FOR FOAM ONLY ON THE SMARTCAFS DISPLAY) CONFIGURA-
TION MATCHES THE SAM CONFIGURATION. (SAM WILL ONLY ACTIVATE MATCHING
CONFIGURATIONS–WET, MED, OR DRY.) IF THE CONFIGURATIONS DO NOT MATCH, OP-
ERATE SAM MANUALLY TO OPEN THE VALVE USING THE SAM CONTROL CENTER. THEN
OPERATE THE CAFS SYSTEM FROM THE SMARTCAFS DISPLAY.
IF THE TABLET-TO-SAM WI-FI CONNECTION IS LOST, RETURN TO A SAM CONTROL CEN-
TER ON THE APPARATUS TO RESUME CONTROL FROM A SAM CONTROL CENTER ON
THE APPARATUS.
KEEP ALL I/O PORT COVERS IN PLACE DURING USE TO PREVENT WATER DAMAGE.
OTHER ELECTRICAL COMPONENTS MUST NOT BE SUPPLIED FROM THE SAM SYSTEM
SUPPLY. DO NOT CONNECT THE PRIMER AND HALE SAM TO THE SAME POWER WIRE.
ONLY TOUCH THE SCREEN IN ONE PLACE AT A TIME. THE TOUCHSCREENS DO NOT
SUPPORT MULTI-TOUCH.

6
PERFORMING THIS PROCEDURE CAUSES SAM TO EXIT AUTO MODE.
PUMP SEAL/PUMP SHAFT DAMAGE MAY OCCUR IF DRIP RATE IS LESS THAN ONCE
EVERY 6 SECONDS. THIS CONDITION DEGRADES PUMP PERFORMANCE.
SOME WATER ONLY OPERATIONS MAY DAMAGE THE CAFS SYSTEM IF THE CLUTCH IS
ENGAGED. REFERENCE CAFS QUICKSTART GUIDE, DISENGAGING THE COMPRESSOR
CLUTCH (PAGE 10 OF FSG-MNL-00176) TO ENSURE PROPER CAFS TURN OFF WHEN
SAM INCLUDES A CAFS SYSTEM.
THE CONTROLLER UNIT DEUTSCH CONNECTORS ARE KEYED TO PREVENT INTER-
CHANGE OR REVERSE DIRECTION INSERTION. DO NOT FORCE A CONNECTOR WITH-
OUT FIRST VERIFYING THE CONNECTORS ORIENTATION AND PLACEMENT.
THE SAM CONTROL CENTER WILL NOT FUNCTION PROPERLY WITHOUT ONE OF THE
DISPLAYS CONFIGURED AS THE MASTER.
THE STYLE 9327 NAVIGATOR MINI VALVE CONTROLLER DOES NOT SUPPORT PRES-
SURE INDICATION. DO NOT USE A STYLE 9327 NAVIGATOR MINI VALVE CONTROLLER
FOR DISCHARGE VALVE PURPOSES OR CALIBRATIONS.
TOUCH ONLY THE SPECIFIED BUTTON(S). FAILURE TO PERFORM THIS PROCEDURE
CORRECTLY MAY CAUSE SAM TO BECOME INOPERATIVE.
WHEN CLOSING AN INTAKE IN MANUAL MODE, ENSURE THE PUMP HAS AN ADEQUATE
WATER SUPPLY TO PREVENT OVERHEATING.
WHILE SAM CAN REDUCE PUMP OPERATOR WORKLOAD, IT DOES NOT TAKE THE
PLACE OF THE PUMP OPERATOR. THE PUMP OPERATOR STILL NEEDS TO CALCULATE
THE REQUIRED LINE PRESSURE TO SUPPORT THE HOSE LAY AND NOZZLE IN USE. SAM
WILL MAINTAIN THE SET PRESSURE IN AUTO MODE.