IDTECH IDFA-3153-IM User manual

7/18/2014 Specialized Business Solutions Page 1
Installation of the IDTech Sign&Pay PIN Pad with Signature Capture
Hardware: IDTech Sign&Pay PIN Pad with Signature Capture device
Model: Model #IDFA-3153-IM Rev A (live testing done 03/15/13).
Keystroke Software: Keystroke POS - v7.15 Build 20 or later (03/12/13).
KeyPay Software: v6.30.65 or later (03/05/13).
Connection to the Computer – USB HID Setup
- With Keystroke POS closed, plug the device into an available USB port
- Allow Windows to update drivers (automatic)
Setup the PIN Pad hardware in Keystroke POS (USB HID)
- In Configuration Manager, under Hardware - PIN Pad
- Under PIN Pad Type, select IDTech Sign&Pay USB:HID
- Under Port, Keystroke will automatically identify the port (i.e. USB:HID=2765-8976)
- Select OK to Save
- You can test the device by clicking on the Test PIN Pad option
Setup the Signature Capture hardware in Keystroke POS
- In Configuration Manager, under Hardware - Signature Capture
- Under Sig Cap Type, select IDTech Sign&Pay USB:HID
- Under Port, Keystroke will automatically identify the port (i.e. USB:HID=2765-8976)
- Select Ok to Save.
- You can test the device by clicking on the Test Device
Setup an Authorization Method for Credit Card payments that use the mag-stripe reader
- In Configuration Manager, under Tables - Authorization Methods
- Select the KPCREDIT Method and verify the Type is set to Credit Card
- Leave the 4 top fields and Settings ID blank
- Usually turn on Verify Address, Verify Zip, CVV2, and Manually Entered Only
- Ok Amount is not used so leave this blank
- Capture Signature should be checked (for Credit Cards)
- Skip Approved Message is optional. All Declines will always be displayed
- Under Card Reader, select PIN Pad-Card Swipe Only (Credit Cards)
Setup an Authorization Method for payments that use the PIN Pad & Mag-Stripe reader
- In Configuration Manager, under Tables - Authorization Methods
- Select KPDebit, KPEBT, or KPFood auth method and verify Type is set correctly
- Leave the 4 top fields and Settings ID blank
- Ok Amount is not used so leave this blank
- Capture Signature should be OFF (for Debit Cards as it is not required)
- Skip Approved Message is optional. All Declines will always be displayed
- Under Card Reader, select PIN Pad-DUKPT Encryption (Debit/ATM Cards)
Setup each Payment Type to use the corresponding authorization method
- In Configuration Manager, under Tables - Sales Payment Types
- Turn ON Start in Reference Field (if OFF, it will always prompt for manual entry)
- Turn ON Parse Reference
- Under the Auth Method Button, select the authorization method previously setup
Use (KPCREDIT for Credit Cards, KPDEBIT for ATM/Debit, or KPEBT for EBT Cash Benefits).

7/18/2014 Specialized Business Solutions Page 2
Installation of the IDTech Sign&Pay PIN Pad with Signature Capture
Notes
Use KPCREDIT for Credit Cards
Use KPDEBIT for ATM/Debit Cards
Use KPEBT for EBT Cash Benefits
Use KPGIFT for Gift Cards
When a Credit Card payment type is selected in Keystroke, the IDTech device will prompt the customer to swipe the credit
card and the request is then processed for approval. Then the customer will be asked to sign the device. Signatures can
be printed if needed.
When a Debit/ATM payment type is selected in Keystroke, the clerk will be asked to confirm the amount and press Enter
(unless Skip Tendered is ON). Then the device will prompt the customer to swipe the Debit/ATM card and enter their PIN
number and press the Enter (green) button. The request will be processed. Signatures are not required for Debit/ATM
PIN based transactions.
Troubleshooting
- Requires a Mercury merchant account
- Requires the account be setup with BOTH End-to-End Encryption(E2E) AND Tokenization(MToken)
- IDTech Model# IDFA-3153-1M (must have the 1M for Mercury).
- Any Rev B devices require Keystroke v7.15.32 or later.
- If the Test Button works, but it never asks to Swipe Card in Sales Manager, make sure that the Start in Reference
Field and Parse Reference are turned On. Having it turned off will put the device in Manual Entry Mode.
- If the Test Button works, but it never asks to Swipe Card in Sales Manager, make sure that you are not using the
PINPADOFF Startup switch on your shortcut.
- Receiving random Errors (2147417848): It is suggested to be on Keystroke v7.15.50 or later.