IEI Technology VWBOX-E133 User manual

VWBOX-E133 Video Wall Controller
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IEI Technology Corp.
User Manual
VWBOX-E133
MODEL:
V
ideo Wall Controller
3x3 LCD Panel Array
Scalable
Rev. 1.00 – 9 July, 2009

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Revision
Date Version Changes
9 July, 2009 1.00 Initial release

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Copyright
COPYRIGHT NOTICE
The information in this document is subject to change without prior notice in order to
improve reliability, design and function and does not represent a commitment on the part
of the manufacturer.
In no event will the manufacturer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the product or
documentation, even if advised of the possibility of such damages.
This document contains proprietary information protected by copyright. All rights are
reserved. No part of this manual may be reproduced by any mechanical, electronic, or
other means in any form without prior written permission of the manufacturer.
TRADEMARKS
All registered trademarks and product names mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.

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Table of Contents
0H1 INTRODUCTION........................................................................................................ 153H10
1H1.1 INTRODUCTION..........................................................................................................154H11
2H1.2 BENEFITS ..................................................................................................................155H11
3H1.3 FEATURES..................................................................................................................156H11
4H1.4 EXTERNAL INTERFACES,SWITCHES AND LEDS........................................................ 157H12
5H1.4.1 Front Panel...................................................................................................... 158H12
6H1.4.2 Rear Panel ....................................................................................................... 159H12
7H1.5 TECHNICAL SPECIFICATIONS .................................................................................... 160H13
8H1.6 DIMENSIONS............................................................................................................. 161H15
9H2 UNPACKING LIST..................................................................................................... 162H16
10H2.1ANTI-STATIC PRECAUTIONS...................................................................................... 163H17
11H2.2 UNPACKING PRECAUTIONS....................................................................................... 164H17
12H2.3 PACKING LIST........................................................................................................... 165H18
13H2.4 OPTIONAL ITEMS...................................................................................................... 166H19
14H3 INSTALLATION ......................................................................................................... 167H20
15H3.1 INSTALLATION OVERVIEW ........................................................................................ 168H21
16H3.1.1 Four (2x2) Panel Overview ............................................................................. 169H21
17H3.1.2 Six (2x3) Panel Overview................................................................................. 170H22
18H3.1.3 Six (3x2) Panel Overview................................................................................. 171H23
19H3.1.4 Nine (3x3) Panel Overview.............................................................................. 172H24
20H3.1.5 36 Panel, Multi-controller Installation Overview............................................ 173H25
21H3.1.6 81 Panel, Multi-controller Installation Overview (VWBOX-133A Master
controller) ................................................................................................................. 174H26
22H3.2 INSTALLATION STEPS................................................................................................ 175H26
23H3.3 INSTALL LCD PANELS.............................................................................................. 176H27
24H3.4 MOUNTING............................................................................................................... 177H27
25H3.5 CONNECT CABLES.................................................................................................... 178H28
26H3.5.1 Connect the Video Source and VWBOX-E133................................................. 179H29
27H3.5.2 Connect the RS-232 Cable to the VWBOX-E133 (Optional)........................... 180H30

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28H3.5.3 Connect the VWBOX-E133 to the Power Supply............................................. 181H31
29H3.6 INPUTAND OUTPUT RESOLUTION............................................................................. 182H31
30H3.6.1 Screen Ratio..................................................................................................... 183H31
31H3.6.2 Input Resolution............................................................................................... 184H32
32H3.6.3 Output Resolution ............................................................................................ 185H32
33H3.7 DISPLAY MODE ........................................................................................................ 186H32
34H4 OSD FUNCTIONS....................................................................................................... 187H34
35H4.1 MASK SETUP............................................................................................................ 188H35
36H4.2 SMARTOSD.............................................................................................................. 189H35
37H4.2.1 Pre-installation Notice..................................................................................... 190H35
38H4.2.2 Software Illustration ........................................................................................ 191H36
39H4.2.2.1 Interface Page............................................................................................ 192H37
40H4.2.2.2 Display Page ............................................................................................. 193H38
41H4.2.2.3 Setting Page .............................................................................................. 194H40
42H4.2.2.4 About Page................................................................................................ 195H42
43H4.2.3 Install Software................................................................................................ 196H42
44H4.2.4 Troubleshooting................................................................................................ 197H46
45H4.2.4.1 Windows 2000 Installation Failure........................................................... 198H46
46H4.2.4.2 Vista Installation Failure........................................................................... 199H47
47H4.3 USING THE OSD....................................................................................................... 200H48
48H4.3.1 OSD Buttons..................................................................................................... 201H48
49H4.3.2 OSD Lock......................................................................................................... 202H48
50H4.3.3 Menu Structure................................................................................................. 203H49
51H4.3.4 Display Menu................................................................................................... 204H50
52H4.3.4.1 Mask Control ............................................................................................ 205H52
53H4.3.5 System Menu .................................................................................................... 206H54
54H4.3.5.1 Information ............................................................................................... 207H55
55H4.3.5.2 Input Select ............................................................................................... 208H56
56H4.3.5.3 Miscellaneous ........................................................................................... 209H57
57H4.4 REMOTE CONTROL................................................................................................... 210H59
58H5 TROUBLESHOOTINGAND MAINTENANCE ..................................................... 211H60
59H5.1ANTI-STATIC PRECAUTIONS...................................................................................... 212H61
60H5.2 MAINTENANCE OVERVIEW....................................................................................... 213H62

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61H5.3 TROUBLESHOOTING.................................................................................................. 214H62
62H5.3.1 No Image on One Monitor............................................................................... 215H62
63H5.3.1.1 Check Monitor Power............................................................................... 216H62
64H5.3.1.2 Check Panel Video Connection................................................................. 217H62
65H5.3.2 No Image Two or Three Monitors.................................................................... 218H63
66H5.3.3 No Image on Any Monitor................................................................................ 219H63
67H5.3.3.1 Check Video Box Power........................................................................... 220H63
68H5.3.3.2 Check Source Video Connection .............................................................. 221H63
69HA RS-232 SETUP............................................................................................................. 222H64
70HA.1 SETUP...................................................................................................................... 223H65
71HA.2 PACKET FORMAT ..................................................................................................... 224H65
72HA.3 COMMAND REFERENCE........................................................................................... 225H66
73HA.3.1 Get Display Status........................................................................................... 226H67
74HA.3.2 Get Factory Defaults....................................................................................... 227H68
75HA.3.3 Set Mask Control............................................................................................. 228H69
76HA.3.4 Set Display Mode............................................................................................. 229H70
77HA.3.5 Set Display Resolution..................................................................................... 230H70
78HA.3.6 Set Input Source............................................................................................... 231H71
79HA.3.7 Set Power Control ........................................................................................... 232H71
80HA.3.8 Set to Default................................................................................................... 233H72
81HA.3.9 Set OSD Mode ................................................................................................. 234H72
82HB DDC2BI SETUP.......................................................................................................... 235H73
83HB.1 INTRODUCTION........................................................................................................ 236H74
84HB.2 COMMAND REFERENCE ........................................................................................... 237H74
85HC TERMINOLOGY ....................................................................................................... 238H76
86HD HAZARDOUS MATERIALS DISCLOSURE......................................................... 239H78
87HD.1 HAZARDOUS MATERIALS DISCLOSURE TABLE FOR IPB PRODUCTS CERTIFIED AS
ROHS COMPLIANT UNDER 2002/95/EC WITHOUT MERCURY ....................................... 240H79

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List of Figures
88HFigure 1-1: VWBOX-E133.............................................................................................................241H11
89HFigure 1-2: VWBOX-E133 Front Panel........................................................................................242H12
90HFigure 1-3: Rear Panel..................................................................................................................243H13
91HFigure 1-4: VWBOX-E133 Dimensions........................................................................................244H15
92HFigure 3-1: Four (2x2) Panel Setup.............................................................................................245H21
93HFigure 3-2: Six (2x3) Panel Setup................................................................................................246H22
94HFigure 3-3: Six (3x2) Panel Setup................................................................................................247H23
95HFigure 3-4: Nine Panel Setup.......................................................................................................248H24
96HFigure 3-5: 36 Panel Setup...........................................................................................................249H25
97HFigure 3-6: 81 Panel Setup With VWBOX-133A Master Controller ..........................................250H26
98HFigure 3-7: Mounting Brackets....................................................................................................251H28
99HFigure 3-8: Cable Connections....................................................................................................252H29
100HFigure 3-9: VWBOX-E133 Video Input ........................................................................................253H30
101HFigure 3-10: Serial Device Connector.........................................................................................254H31
102HFigure 3-11: Display Mode...........................................................................................................255H33
103HFigure 4-1: smartOSD Interface Page.........................................................................................256H37
104HFigure 4-2: smartOSD Display Page...........................................................................................257H38
105HFigure 4-3: smartOSD Setting Page............................................................................................258H40
106HFigure 4-4: smartOSD About Page..............................................................................................259H42
107HFigure 4-5: smartOSD Setup Wizard...........................................................................................260H43
108HFigure 4-6: smartOSD Select Installation Folder.......................................................................261H43
109HFigure 4-7: smartOSD Confirm Installation................................................................................262H44
110HFigure 4-8: smartOSD Installing..................................................................................................263H45
111HFigure 4-9: smartOSD Installation Complete.............................................................................264H45
112HFigure 4-10: DLL Missing.............................................................................................................265H46
113HFigure 4-11: Windows Vista Error...............................................................................................266H47
114HFigure 4-12: Install as Administrator..........................................................................................267H47
115HFigure 4-13: OSD Buttons............................................................................................................268H48
116HFigure 4-14: Display Menu...........................................................................................................269H50
117HFigure 4-15: Mask Control ...........................................................................................................270H52

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118HFigure 4-16: Mask Formula..........................................................................................................271H53
119HFigure 4-17: Display Menu...........................................................................................................272H54
120HFigure 4-18: Information Screen .................................................................................................273H55
121HFigure 4-19: Input Select..............................................................................................................274H56
122HFigure 4-20: Input Select..............................................................................................................275H57
123HFigure 4-21: Input Select..............................................................................................................276H58
124HFigure 4-22: Remote Control .......................................................................................................277H59

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List of Tables
125HTable 1-1: Technical Specifications............................................................................................278H14
126HTable 2-1: Package List Contents...............................................................................................279H19
127HTable 2-2: Package List Contents...............................................................................................280H19
128HTable 4-1: smartOSD Menu Structure.........................................................................................281H36
129HTable 4-2: OSD Menu Structure...................................................................................................282H49
130HTable 5-1: RS-232 Setup...............................................................................................................283H65
131HTable 5-2: n-Byte Data Output Format........................................................................................284H65
132HTable 5-3: Get Display Status......................................................................................................285H67
133HTable 5-4: Get Factory Defaults...................................................................................................286H68
134HTable 5-5: Set Mask Control ........................................................................................................287H69
135HTable 5-6: Set Display Mode........................................................................................................288H70
136HTable 5-7: Set Display Resolution...............................................................................................289H70
137HTable 5-8: Set Input Source .........................................................................................................290H71
138HTable 5-9: Set Power Control.......................................................................................................291H71
139HTable 5-10: Set to Default.............................................................................................................292H72
140HTable 5-11: Set OSD Mode...........................................................................................................293H72
141HTable 5-12: Set Power Control.....................................................................................................294H75

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Chapter
1
1 Introduction

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1.1 Introduction
Figure 1-1: VWBOX-E133
The VWBOX-E133 video wall controller box is for displaying a single video input on an
array of monitors, implementing a large display without the inherent high costs of a single
large monitor. The VWBOX-E133 is for large displays where high definition video output is
also essential. The video wall controller accepts a single DVI input, which is split over all
the monitors in the array.
1.2 Benefits
The benefits of the VWBOX-E133 include:
Accurate, high-definition image
Silent operation
Simple setup
Cheap implementation of a large display
Major power savings over PC-based implementation
Space saving
1.3 Features
The features of the VWBOX-E133 include:
DVI video input
Nine DVI video outputs
Support for up to 1920 x 1200 output resolution (per monitor)
Multiple video output combinations including full video wall mode, clone mode
and vertical replication mode
Bezel control compensates for gaps between monitors

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1.4 External Interfaces, Switches and LEDs
This section provides an overview of the connectors, switches and indicators on the
VWBOX-E133.
1.4.1 Front Panel
The front panel has the following buttons and indicators:
Power indicator LED
Video output LEDs
Video input LED
OSD menu keypad
Figure 1-2: VWBOX-E133 Front Panel
1.4.2 Rear Panel
The rear panel has the following connectors, switches and indicators:
9 x DVI outputs
1 x DVI video input
1 x Power input
1 x Power switch
1 x Serial port

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Figure 1-3: Rear Panel
1.5 Technical Specifications
VWBOX-E133 video box features are listed in 295HTable 1-1. See Chapter 2 for details.
Specification Detail
Model Name VWBOX-E133
Main Features
1. Multiple viewing modes
2. Software OSD
3. Remote control
4. Bezel masking
Inputs One DVI-D single link
Outputs Nine DVI-D single link
Dimensions (W x D x H) 295 mm x 190 mm x 65 mm (71.4mm with rubber feet)
Cooling Fan
Input Resolution 800x600, 1024x768, 1152x864, 1280x768, 1280x960,
1280x1024, 1600x1200, 1680x1050, 1920x1200
Output Resolution
1024 x 768, 1360 x 768, 1280 x 1024, 1400 x 1500,
1680 x 1050, 1600 x 1200, 1920 x 1200, 1366 x 768,
1920 x 1080 (with auto scaling up to 3072x2304,
4080x2304, 3840x3072, 4200x3150, 4980x3150,
4800x3600, 5760x3600)
Power Adapter Input 90 VAC to 264 VAC / 47 Hz to 63 Hz
Power Adapter Output 12 V / 3.33 A / 40 W

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Specification Detail
Safety and Emission CCC, CE, FCC
Temperature 0ºC – 40ºC
Power Consumption 35 W
Table 1-1: Technical Specifications

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1.6 Dimensions
Height: 65 mm (71.4mm with rubber feet)
Width: 295 mm
Depth: 190 mm
Figure 1-4: VWBOX-E133 Dimensions

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Chapter
2
2 Unpacking List

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2.1 Anti-static Precautions
WARNING:
Failure to take ESD precautions during the installation of the
VWBOX-E133may result in permanent damage to the
VWBOX-E133and severe injury to the user.
Electrostatic discharge (ESD) can cause serious damage to electronic components,
including the VWBOX-E133. Dry climates are especially susceptible to ESD. It is therefore
critical that whenever the VWBOX-E133 or any other electrical component is handled, the
following anti-static precautions are strictly adhered to.
Wear an anti-static wristband: Wearing a simple anti-static wristband can
help to prevent ESD from damaging the board.
Self-grounding: Before handling the board, touch any grounded conducting
material. During the time the board is handled, frequently touch any
conducting materials that are connected to the ground.
Use an anti-static pad: When configuring the VWBOX-E133, place it on an
antic-static pad. This reduces the possibility of ESD damaging the
VWBOX-E133.
Only handle the edges of the PCB: When handling the PCB, hold the PCB
by the edges.
2.2 Unpacking Precautions
When the VWBOX-E133 is unpacked, please do the following:
Follow the anti-static precautions outlined in Section 296H2.1.
Make sure the packing box is facing upwards so the VWBOX-E133 does not
fall out of the box.
Make sure all the components shown in Section 297H2.3 are present.

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2.3 Packing List
NOTE:
If some of the components listed in the checklist below are missing,
please do not proceed with the installation. Contact the IEI reseller or
vendor that sold the VWBOX-E133 from or contact an IEI sales
representative directly. To contact an IEI sales representative, please
send an email to 142H[email protected].
The VWBOX-E133 is shipped with the following components:
No. Description Image
1 VWBOX-E133
1 Power cord (European illustrated here)
1 Power adapter
1 Single-link DVI-D cable
1 Remote control
1 Mounting brackets
1 Screw kit

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No. Description Image
1 User manual CD
Table 2-1: Package List Contents
2.4 Optional Items
The following optional items are available for the VWBOX-E133:
No. Description Image
1 Single-link DVI-D cable
Table 2-2: Package List Contents

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Chapter
3
3 Installation