iGen LS4G-4-C User manual

Notice:
Stick Logger Quick Guide
Model：LS4G-4-C
1. Stick Logger Installation
Type 1
Please read this manual carefully before using products and keep it
in the place where O&M providers can easily find.
Due to product upgrade and other factors, the content of this manual
might change from time to time. Please take actual product as standard
and get latest manual from www.solarman.cn or sales. Unless other-
wise agreed herein, this manual will only be used as guidance. Any
statement, information or suggestion in this manual will not take any
form of responsibility.
Without written permission, any content of this document (partly or en-
tirely) cannot be extracted, copied or transmitted in any form by any
company or individual.
Step1: Assemble logger to the inverter communication interface as shown
in the diagram.
According to the arrow direction.
Step2:Install/Remove
Download APP
iPhone:Search “SOLARMAN Smart” in Apple Store.
Android:Search “SOLARMAN Smart” in Google Play.
Install SIM Card
Notice: If the product you purchased integrated with SIM card, this
procedure is not required.
Step 1:
Remove antenna and bottom cover in order, then pull out circuit board.
(Please keep waterproof grommet of antenna and bottom cover well.)
Step 2:
Move upper sheet-metal of SIM card slot about 1mm according to arrow
direction, then open it counter-clockwise.
Step 3:
Put SIM card into the slot according to notch orientation, close sheet-
metal of SIM card slot clockwise, then move about 1mm according to
arrow direction to lock.
Step 4:
Put circuit board into the enclosure, then push it down along the inner
guide. (Please keep SIM card face the indicator light.)
Step 5:
Install waterproof grommet of bottom cover properly, then install bottom
cover. Tighten screws clockwise.
Step 6:
Install waterproof grommet of antenna on the antenna base, then tighten
antenna clockwise.
Type 2
Step1:Assemble logger to the inverter communication interface as shown
in the diagram.
Step1:Install/Remove
2. Logger Status
2.1 Check Indicator light
The normal operation status of the stick logger with good base station
signal:
1.Initializing: COM&SER light flash slowly after the stick logger powered on;
2.Registering: NET light flashes (On 200ms/Off 1800ms) around 50s;
3.Successful communication with inverter: COM light flashes fast three times
around 53s;
4. Successful registration on network: NET light flashes (On 1800ms/Off
200ms) around 83s, ready to send data;
5. Normal operation: COM&SER light keep on and NET light flashes
(On 125ms/Off 125ms) around 150s.
Notice: Blink time of indicator lights will change according to
network status on site.
Lights
Implication
Status Description(All lights are single green lights.)
Communication
status with base
station
1. Light on 200ms/Light off 1800ms(Slow flash): 4G module connected
to base station.
2. Light on 1800ms/Light off 200ms(Fast flash): 4G module is idle.
3.Light on 125ms/Light off 125ms(Fast flash): 4G module transmitting
data.
4.Light off：4G module not running.
Communication
status with
inverter
1.Light keeps on: Successful connection to the inverter.
2.Light on 400ms/Light off 1600ms(Slow flash): Initialization.
3. Light on 400ms/Light off 400ms(Fast flash): Data transmission
with inverter.
4. Light off: Communication with inverter failed.
Communication
status with server
1.Light keeps on: Successful connection to the server. 2.Light
on 400ms/Light off 1600ms(Slow flash): Initialization. 3.Light
on 400ms/Light off 400ms(Fast flash): Connection
with server failed.
Warning:
Please remove logger after power off.
SOLARMAN Business
for business
SOLARMAN Smart
for end user

3. Abnormal State Processing
If the data on platform is abnormal when the stick logger is running, please check the
table below and according to the status of indicator lights to complete a simple
troubleshooting. If it still can not be resolved or indicator lights status do not show in the
table below, please contact Customer Support.
(Note: Please using the following table query after power-on for 2min at least.)
USER MANUAL for SOLARMAN Smart APP
1. Registration
Go to SOLARMAN Smart and register.
Click “Register” and create your account here.
2.Create a Plant
Click "Add Now" to create your plant.
Please fill in plant basic info and other info here.
3.Add a Logger
Method 1: Enter logger sn manually.
Method 2: Click the icon in the right and scan to enter logger SN You can find logger
SN in the external packaging or on the logger body.
Warning: Please make sure the stick logger is working
properly before you leave the site. If there is anything
abnormal, please do not leave the site and contact
customer service at the first time.
Customer Hotline: [phone]
Support E-mail:[email protected]
If you have any technical queries about our products, please
contact us and provide the following information:
1. Product model and serial number of stick logger.
2. Product model and serial number of connected inverter.
Thank you for your support and cooperation!
WARRANTY CARD
Dear Customers,
Thank you very much for using our products. In order to provide
you with better service, please fill in the warranty card and reserve it
carefully.
Warranty Policy
If there is any breakdown which caused by the product‘s own
quality, customers can send the warranty card with the product
to our Customer Service Center.
Notice
1.According to the prescription, the warranty period is 5 years(From
the day when you receive the product). During the warranty period, we
provide free maintenance service to solve all non-artifical quality
problems if the product is under normal usage circumstance. If the
product exceeds the warranty period, only maintenance cost will be
charged.
2.If the failure of the product is not due to quality problems(such as
improper use, improper storage, unauthorized disassembly, etc. ) , ma-
intenance cost will be charged.
3.Please pay for back goods freight in advance. Freight collect is not
accepted.
IGEN Tech Co., Ltd.
Add: Block F4, China IoT International Innovation Park, No. 200,
Linghu Avenue, Wuxi, Jiangsu, P. R. China
Tel: [phone]
Email: [email protected]
Website: www.solarman.cn
Fault
Description
Fault Cause
Solution
Any
state
OFF
Any
state
Communication
with inverter
abnormal
1. Connection between
stick logger and inver-
ter loosen.
2. Inverter does not ma-
tch with stick logger’s
communication rate.
1. Check the connection between
stick logger and inverter. Remove
the stick logger and install again.
2. Check inverter’s communication
rate to see if it matches with
stick logger’s.
Flash
On/
Flash
Flash
Communication
with base
station
abnormal
1.SIM card is in arrears
2.Antenna abnormal
3.4G signal strength
weak.
1. Check if SIM card balance is
sufficient.
2. Check the anten na, if there is
any dam age or loose.
3. Base station signal problem. It is
suggested to change sucker
antenna.
OFF
OFF
OFF
Power supply
abnormal
1. Connection between
stick logger and inver-
ter loosen or abnormal
2. Inverter power insuff-
icient.
3. Stick Logger abnormal
1. Check the connection, remove
the stick logger and install again.
2. Check inverter output power.
3.Contact Customer Service.
User Name
Customer Name
Purchaes Date
Customer Phone
Product Name
&Model
Product SN
Customer
Address
Order NO.
Maintenance
Records
Date
Failure Cause and Treatment