Igloohome EB1 User manual

1
Version 0.1 07/22
User guide
Bridge

As our igloohome app is frequently updated, there may be changes to this manual.
Please refer to our website igloohome.co/support for the latest version of the manual.
Welcome!
This guide will get you up and running with your Bridge.
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Table of Contents
What’s Included 4
Specifications 5
Bridge Anatomy 6
Features 7
Compatible igloohome Locks 8
Setting up Bridge
Placement of Bridge 9
Power Up 10
App Onboarding 11
Using the Bridge
Managing Locks/Devices in App 15
Retrieving Activity Logs 16
Bridge & Linked Device Status 17
Push Notifications 18
Night Mode 19
Unpairing the Bridge 20
Hard Reset 21
LED Indications 22
Troubleshooting 23

4
What’s Included
Bridge Adhesive Mounting Tape
USB-C Cable

5
Specifications
Model Bridge
Power Type USB-C
Operation Temp 0°C to 40°C / 32°F to 104°F
Storage Temp -25°C to 70°C / -13 °F to 158°F
Body Material PC
WiFi 802.11 b/g/n [2.4GHz only]
WiFi Security WPA2-PSK/WPA-PSK
Weight Net: 0.04kg / 0.1lbs
Gross: 0.2kg / 0.4lbs
Front Side
64mm (2.5”)
64mm (2.5”)
64mm (2.5”)
24mm (0.9”)
For damage resulting from incorrect use of Bridge, or use of Bridge outside of
stipulated specifications, the customer bears sole responsibility. igloocompany
accepts no liability whatsoever.

6
Bridge Anatomy
WiFi LED
Bluetooth LED
Multi-Function ButtonUSB-C Port

7
Features
Lock & Unlock from Anywhere
Access your lock from anywhere in
the world with an internet connection.
Lock & Unlock as and when you
want to.
Remote Access
Near real-time notifications
Get notified in near real-time when
your lock is unlocked, has low battery
or when the Bridge loses internet
connectivity.
Others
Compatible across multiple locks
The Bridge is compatible with
selected igloohome locks and devices.
*Selected lock models are listed on
the next page.
Link up to 5 Devices
You can link up to 5 devices with
one Bridge.
Hassle-Free Configuration
Set up easily via the igloohome app,
Step-by-step instructions on how to
get started included in the intuitive
igloohome app.
Create and Revoke access remotely
Create, edit and delete PINs as well as
revoke dierent types of access.
Connects to your home’s WiFi Network
The Bridge uses 2.4GHz WiFi to
connect to the internet.
Stay in the loop
Retrieve activity logs on the go.

8
Compatible igloohome Products
Compatible Products Maximum Bridge to Device distance*
(Line of sight)
Deadbolt 2S Metal Grey Less than 7m
Mortise 2/2+ Less than 10m
Push-Pull Mortise Less than 11m
Lever Mortise Less than 10m
Metal Gate Rim Lock Less than 7m
Glass Door Lock Less than 7m
Keybox 3 Less than 4m
Padlock Less than 1m
Other Devices 
Newer devices will be launched from time to time.
For latest Bridge compatibility, go to
go.igloohome.co/EB1Support
NOTE:  If your Deadbolt’s Bluetooth ID begins with IGB402, you will experience limited functions with
the Bridge. The near real-time notifications of activity logs will not be available. You will need to do
a Bluetooth sync to retrieve them. You will still be able to remotely unlock your door via the Bridge.
The distance stated above are for reference only and are for line of sight between the Bridge
and the device. The actual distance will vary based on actual operating conditions such as
physical obstacles and interference from other electronic devices.

9
Placement of Bridge
Ensure Bridge is within
WiFi range of your router.
NOTE: The Bridge functions best when locks are within close proximity to the Bridge.
Please refer to the table on the previous page for the maximum distance between the
Bridge and the igloohome device. The Bridge also needs to be placed within WiFi range of
your router.
Ensure Bridge is within
Bluetooth range of your lock.
Place your Bridge next
to a power outlet.
Ensure Brige is within
WiFi range of the router.

10
Power Up
Plug in the USB-C end of the provided USB cable into the USB-C port on the Bridge.
Insert the other end of the cable into a USB-A Power Adapter* and then plug the
adapter into a power outlet.
After powering on the Bridge, it will take about a minute to initialize (the LEDs will
not be on during this time). When the Bridge has completed initialization, it will go
into “Ready to Pair” mode with both WiFi and Bluetooth LEDs blinking.
Bridge will stay in this mode for 10 minutes.
If the Bridge is not configured within 10 minutes, both LEDs will stop blinking. Press
the Multi-function button once to put the Bridge back into “Ready to Pair” mode.
*NOTE: Power adapter is not included. Please ensure you use a Power Adapter
with stable power output of 5V, 1A. Product performance may be impacted by
inconsistent power supply from the Power Adapter.