iHome iHome iDN38 User manual

Model iDN38
The iHome System
for Your iPad, iPhone and iPod
Questions? For latest instructions, visit www.ihomeaudio.com/support
iDN38 IB - US version-r2
Size: 178W x 178H mm
Printing color: Black
Mat’l: 90gsm white paper
Mar 15, 2013 P1
Ihome
Warranty

Table of Contents
Controls and Indicators / Display.....................................................................................................................................1-2
iDN38 Quick Start............................................................................................................................................................3-4
Using the iDN38 ..............................................................................................................................................................5-6
Using the Alarms .............................................................................................................................................................6-7
Listening to iPad / iPhone/iPod / Listening to Radio...........................................................................................................8
Using the Unit in other Countries / Listening to other portable audio devices....................................................................9
Sleep Operation ................................................................................................................................................................9
Dimmer Operation / Replacing Clock Backup Battery......................................................................................................10
A Consumer Guide to Product Safety .............................................................................................................................. 11
Troubleshooting...........................................................................................................................................................12-13
Warranty Information ........................................................................................................................................................14
Maintenance
• Place the unit on a level surface away from sources of direct sunlight or excessive heat.
• Protect your furniture when placing your unit on a natural wood and lacquered finish. A cloth or other protective
material should be placed between it and the furniture.
• Clean your unit with a soft cloth moistened only with mild soap and water. Stronger cleaning agents, such as Benzene,
thinner or similar materials can damage the surface of the unit.
P2
FCC and IC Information
• Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
• NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada
This device complies with Part 15 of the FCC Rules, operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

1
Getting Started
Thank you for purchasing the iHome iDN38, the home system for your iPad, iPhone and iPod. This device works with
iHome apps available on the App Store enabling additional alarm features, settings, firmware updates, and other
enhancements. Device compatibility with our apps and features are subject to change. This instruction booklet explains
the basic operation and care of the unit and does not cover our apps. Visit iHomeaudio.com/apps
<http://iHomeaudio.com/apps> for our latest app offerings, device compatibility and support.
NOTE: iHome apps are for iPad, iPhone and iPod touch only.
Please read this instruction book carefully before the appliance is operated and keep it for future reference.
P3
Controls and Indicators
Sleep Button
Plus/Forward Set Button
Minus/Reverse Set Button
Mode/EQ Button
Snooze/Dimmer Button
Rubberized backrest
Top Panel
Alarm Reset/Power Button
Flexible 30 pin connector
for iPad/iPhone/iPod
Alarm 1 Button
Raise Volume Button
Lower Volume Button
Alarm 2 Button
Play Dock/Presets Button
Time Set/Sync Button
USB/Presets Button

2
Controls and Indicators
Backup battery compartment (on bottom of unit)
DC Jack
USB Port
Aux-in Jack
FM Antenna
Rear Panel
Clock display
P4
Alarm 1 Indicator
Active iHome App Indicator
Alarm 2 Indicator
Battery Low Indicator
Time Display
PM Indicator
AM Indicator
Sleep mode Indicator
Wake to Indicator
NOTE: AM/PM indicators will not appear when clock is set to 24 hour display mode
Alarm Time/EQ/Mode Display
(Dock/USB/FM/Aux)
wake to

iDN38 Quick Start
4: Updating firmware
1: Power
Attach AC adaptor cable to the DC jack on back of
the unit and plug the other end into a wall socket.
Remove the backup battery pull tab from the battery
compartment on the bottom of the unit.
Gently dock your iPad/iPhone/iPod into the 30 pin dock
located on top of the unit OR connect to the USB dock
on the back of the unit. The iPad/iPhone/iPod will charge
while docked. Press the Dock Button on the unit
to play your docked iPad/iPhone/ iPod or press the
USB Button on the unit to play an iPad/iPhone/
iPod connected to the USB port.
Gently dock your iPad, iPhone or iPod into the 30 pin
dock. The unit will attempt to autosync to the time on
your iPad, iPhone or iPod. This process takes about 3
seconds. iPhone 5 is not compatible with the 30-pin
connector dock. Use the USB port to sync, charge and
play these devices.
3: Playing your
iPad/iPhone/iPod
via the dock or
USB port
2: Setting Clock with AutoSync
For best performance, make sure to update the iDN38
firmware. To do so, download the free iHome Set app
from the App Store to your iOS device. Launch the app,
scroll to “Search for update” and follow on screen
directions if an update is available. Do not remove your
iOS device while updating firmware on the iDN38.
NOTE: Use the 30 pin dock or USB port for firmware
updates.
Note: the iHome Set app is not covered in detail in this
booklet. Please download the free iHome Set app from
the App Store and review the Start Guide.
3
P5
TEST
TEST
Jan 03, 2013
Mar 15, 2013

a) Press and hold the or Button until the time flashes to set
Alarm 1 or 2. (Substitute Button in steps below to set Alarm 2)
b) Press the +or –Button to set alarm time.
c) Press the Button then press the +or –Button to set alarm
schedule (7 DAYS = the whole week, 5 DAYS = weekdays, etc).
d) Press the Button again then press the +or –Button to
select alarm source to wake to. If radio is selected source, press
the Button to select a preset station, or the +or –Button
to tune radio to a desired station
e) Press the Button again then press the +or –Button to set
the alarm volume.
f) Press the Button again to confirm alarm setting and exit
alarm setting mode.
a) Press the Mode Button as needed to select Dock, USB, FM
Radio, or Aux-in mode.
b) To set FM presets in radio mode, press either Button to
select a preset number (P1 -P6), and then hold the
Button until the selected preset number begins flashing in
the display.
c) Press the +or –Button to tune radio to a desired station.
d) Press the Button to confirm the preset number for the
current station.
P6
4
iDN38 Quick Start
5: Setting Alarm 1 or Alarm 2
6: Mode Select/Radio Operation
Mar 15, 2013

Using the iDN38
Connecting the Unit to Power Source
Connect the AC adaptor cable plug into the DC jack on the back of the system, then plug the AC adaptor into the wall
outlet. Adaptor must be plugged in to operate unit. The unit does not operate on battery (a battery back up system
maintains clock settings during power failures).
Turning the Unit ON or OFF
Press the Button on the unit at any time to turn the unit On or Off. Note that a docked iPad, iPhone or iPod will
continue to charge when the unit is turned off as long as the AC adaptor is plugged in. You can also turn the unit on by
docking a playing device into the 30-pin dock OR into the USB port. Removing a playing device from either will turn the
unit OFF.
Setting the Clock Time Using AutoSync
The AutoSync feature automatically syncs the time, month/date, and year on the unit to the same settings on your iPad,
iPhone, or recent model iPod.
AUTOSYNC SETTING
By default, the unit is set to auto SYNC ON mode and will attempt to autosync the time whenever a capable iPad, iPhone
or iPad is docked OR connected to the USB port.
To adjust autosync settings:
Press and hold the Time Set/Sync Button located on the top of the unit for 2 seconds. “SYNC ON” flashes on the
display and a beep sounds. To turn autosync off, press and release the +or –Button while “SYNC ON” is flashing
until “OFF” appears. This will disable autosync and allow you to set the time manually (see Setting Time and Calendar
Manually on page 6).
1. Dock your iPad, iPhone or recent model iPod in the unit, or connect via the USB port. In about 3 seconds, the unit will
sync to your device.
2. The unit will now autosync every time a capable iPad, iPhone or iPod is docked or connected to the USB port, and at
2 AM each day.
You can also manually sync a docked iPad, iPhone or iPod at any time by pressing and releasing the Time Set/Sync
Button. Sync is confirmed by 2 beeps and “SYNC OK” on the display. If sync fails, “FAILED” will appear on the display.
If this happens, re-try time sync with another device or set time manually.
NOTE: iPhone time is automatically updated to the correct time via cell phone towers. The time on your iPad or iPod is
accurate only to the time on the computer the last time the iPad/iPod was synced to it. It’s possible to have up to 59 seconds
difference between the unit and synced iPad/iPhone/iPod.
5
P7

This unit has a dual alarm system so you can set two separate alarms to different alarm times, wake-to sources and
schedules (daily, weekdays or weekend).Tip: Download the free iHome Set app for advanced alarm, snooze and sleep
functions
Setting the Alarms
Note: Alarm 1 and Alarm 2 are set the same way; Alarm Button below means the button ( or ) for whichever
alarm you are setting.
1. Press and hold the or Button until the alarm time flashes on the lower part of the display. Press and release
the +or –Button to set the alarm time (press and hold for faster setting). Remember to set the correct AM or PM
time.
2. Press and release the Alarm Button again to confirm the set alarm time, then press and release the +or –Button
to set the alarm schedule (‘7 DAYS’ = the whole week, ‘5 DAYS’ = Monday through Friday, ‘2 DAYS’ = Saturday
and Sunday only).
3. Press and release the Alarm Button again, then press and release the + or – Button to select an alarm source to
wake to: (Dock, USB, Radio or Buzzer).
For wake to Dock: select Dock to wake to a docked iPad, iPhone or iPod. By default, the Dock alarm wakes to the last
track played on a docked device (”NORMAL”). You can also wake to a custom playlist. To do so, press and release the
+ or – Button to select “Playlist” (PLYLST). You must create a playlist named “iHome” in iTunes and have it on your
iPad/iPod/iPhone. The unit will play music randomly from within the “iHome” playlist. If no playlist is found, unit will
default to the last track played. If the unit does not detect an iPad/iPhone/iPod at the set alarm time, the unit will default
to buzzer alarm. The alarm cycle lasts for one hour; make sure you have enough music on your iPad, iPhone or iPod
to last that long.
For wake to USB: select USB to wake to an iPad, iPhone or iPod connected to the USB port. As with wake to Dock,
you can wake to either the last track played (“NORMAL”) or to a custom playlist (choose “PLYLST” as detailed above).
(Continued on next page)
Setting Time and Calendar Manually
Autosync must be OFF to set the clock manually.
1. Press and hold the Time Set/Sync Button located on the top of the unit until “SYNC ON” or “OFF” flashes on the
display, (if “SYNC ON” appears, press the +or –Button to toggle to “OFF” setting).
2. Press and release the Time Set/Sync Button. The “CL SET” will appear and the time display will flash. Press the +
or –Button to adjust the time (hold for a few seconds to advance or reverse rapidly). Remember to set the correct
AM or PM hour. An icon in the upper left hand corner of the time display indicates AM or PM.
(Note: if you wish to change the time display from the 12-hour format to the 24-hour format, sometimes called
‘military time’, press and release either the or Button to switch between 12-hour and 24-hour display
formats.)
3. Press the Time Set/Sync Button again. The year will flash in the lower part of the display. Press the +or –
Button until the current year is displayed.
4. Press the Time Set/Sync Button again. The month and date will flash. Press the +or –Button until the current
month and date is displayed. Hold to advance rapidly.
5. Press the Time Set/Sync Button once more. Two beeps will sound to confirm your settings and you will exit Time
and Calendar Setting mode. The lower part of the display will show the date.
6
Using the iDN38
Using the Alarms
P8

7
Using the Alarms
For wake to radio: after selecting Radio as the wake to source, press and release the Alarm Button and then press and
release the + or – Button to select a radio station or press and release either Presets Button to select a preset
radio station to wake to (see Listening to Radio on page 5 for details on setting radio stations and presets).
4. Press and release the Alarm Button again, then press and release the + or – Button to set the alarm volume.
5. Press and release the Alarm button again (or no button press within 10 seconds) to exit the alarm setting mode. The
alarm will be armed once set and the corresponding alarm icon will appear. The lower part of the display will show the
earliest set alarm time.
Reviewing, Arming and Disarming Alarm (Turn Alarm Function On and Off)
Alarms are automatically armed when set. Active alarms are indicated by alarm icons on the display.
1. Once an alarm is armed, the lower part of the display will show the alarm time. If more then one alarm is armed, the
earliest alarm time will show.
2. To review the alarm time, press an alarm button once. The related alarm time will show on the lower part of the
display.
3. During alarm review, press and release the Alarm Button once to toggle it on or off. If the alarm is armed, the
related alarm icon will appear.
Resetting the Alarm to Come on the Next Day
1. When the alarm is sounding, press and release the Button or or Button to stop the alarm and reset it
to come on the next set day. For example, if alarm is set for weekdays and you reset the alarm on Friday, the alarm
will come on again on Monday, not Saturday.
Snooze
1. To program a custom snooze time, press and hold the Snooze Button during normal operation (when alarm is not
sounding) until the snooze minutes display appears. Press the +or –Button to set the snooze time from 1 to 29
minutes. TIP: You can also adjust snooze time with the iHome Set app.
2. Press the Snooze Button after the alarm sounds. The alarm will be silenced and come on again 9 minutes later (or
at the custom minute interval you set). Snooze can be pressed several times during the 1 hour alarm cycle.
Sure Alarm
The unit has a sure alarm feature so the buzzer alarm still sound in the event of a power failure, if the backup battery is
installed (see page 10). If your iPad/iPhone/iPod has no sound for 35 seconds or is not present, the unit will switch to
buzzer alarm automatically.
P9

Listening to Radio
8
Listening to iPad, iPhone or iPod Using the Dock or USB Port
This unit features both a 30-pin dock (located on top of the unit) to play and charge iOS devices equipped with the older 30-pin
connector AND a USB port (located on back of the unit) which can play and charge both older iOS devices (such as iPhone 4,
iPad, etc.) AND Lightning devices using the charging cable that came with the device. NOTE: The USB port will NOT charge
iPad models.
Play and pause a device connected to the 30-pin dock using the Dock Button, and play and pause a device connected to
the USB port using the USB Button. Only one device can play at a time. Directions below apply to whichever dock/port you
wish to control.
1. Connecting using the 30-pin Dock: Dock an already playing iPad, iPhone or iPod in the 30-pin dock on top of the unit. The
unit will automatically turn on and you will hear the audio playing from your iPad/iPhone/iPod.
Connecting using the USB port: Connect your iPad, iPhone, iPod or other device to the USB port located on back of the
unit using the USB charging cable that came with it.
Note: If the audio source volume is too low on the iPad/iPhone/iPod, the unit may not detect that the iPad/iPhone/iPod is in play
mode. If so, pressing the Dock Button or USB Button on the unit once should make it play.
2. When an iPad/iPhone/iPod is docked to the 30-pin dock or connected to the USB port and in standby mode, press the
Dock Button or USB Button on the unit to play the iPad/iPhone/iPod. If the unit is already on, press and release
the Mode Button as needed until “Dock” or “USB” appears on the lower part of the display, indicating which dock/port on the
unit is in iPod mode.
3. Press the Dock Button or USB Button on the unit to pause play; press again to resume play.
4. Press the + or – Button on the unit to go to the next or previous track. Press and hold while track is playing for high
speed forward or reverse music search of the current track.
Adjusting Sound on the Unit
You can adjust the sound on the unit while listening to any sound source.
1. Press the or Button on the unit to adjust the system volume.
2. Press and hold the Mode/EQ Button to access EQ mode then press and release as needed to select Treble, Bass, or
Balance, then press the +or –Button to adjust settings.
TIP: You can also adjust EQ with the iHome Set app.
Listening to Radio
Setting up Antenna
Extend FM wire antenna fully for best reception. Do not strip, alter or attach to other antennas.
Tuning and Playing the Radio
1. Press and release the Mode Button as needed to turn on the unit and cycle through dock, USB, FM radio, and Aux-in modes.
2. When the desired FM mode is selected, press the +or –Button to tune the radio to a desired station. The current radio
frequency appears in the bottom of the display. Press the +or –Button for a few seconds to scan for the next clear station.
3. To memorize a station as a preset:
A. Press either Preset Button as needed to step through the 6 presets (P1 - P6) to the number you wish to assign, and
then hold the Preset Button until the selected preset number begins flashing in the display.
B. Press the +or –Button to tune the radio to a desired station. Hold briefly to have the radio autoscan/search for the next
clear station.
C. Press the Preset Button to confirm the setting, two confirmation beeps will confirm the setting and the preset number
you wish to assign. Repeat steps A-C to preset up to 6 stations.
4. To listen to a preset station, use the Mode Button to select FM mode, then press the Preset Button to choose the desired
preset.
5. Press the or Button on the unit to adjust the system volume.
6. To stop listening at any time, press the Button on the iDN38 to turn it off.
P10

9
P11
Using the Unit in Other Countries
Different regions of the world use different FM radio frequency steps and ranges. You will need to select the one that
matches the standards in your region (USA, EUROPE, JAPAN, AUSTRALIA, or CHINA). The default setting is USA; if you
live in the US, you may skip this section.
1. Make sure the unit is OFF (not playing in any mode). Press and hold the +and – Buttons at the same time for about
5 seconds until the region flashes in the lower part of the display
and a beep sounds . Press the +and – Buttons as
needed to set the display to your region: USA, EU (Europe), JPN (Japan), AUS (Australia), or CHN (China).
2. Press and release the +and – Button at the same time again (or no button within 10 seconds) to exit the radio frequency
setting mode. Two beeps will confirm radio frequency setting.
Listening to other portable audio devices
You can play an MP3 player or other portable audio device through the iDN38 via the Aux-in Jack.
1. Plug one end of an audio patch cord (available at http://
www .ihomeaudio.com) into the headphone or aux line-out jack
on your device and the other end of the patch cord into the iDN38 Aux-in Jack, located on the back of the unit.
2. Turn on the unit and press and release the Mode Button as needed until “AUX” appears in the lower part of the display,
indicating Aux-in playing mode.
3. Turn on and play your device.
4. Press the or Button on the unit to adjust the system volume. You may need to adjust your device volume, too.
Remember to turn off your device when you are done playing it.
Sleep Operation
Sleep mode lets you sleep to iPad/iPhone/iPod, music or the radio, gradually lowering the volume until the unit shuts off
at the selected time.
1. Press the Sleep Button to enter sleep mode. The Sleep Icon will appear on the display to indicate sleep mode. Sleep
mode has a Gentle Sleep feature which gradually lowers the volume. The unit will automatically turn off after the
selected sleep time.
2. You can adjust the sleep timer from 120, 90, 60, 30, 15 minutes or OFF by pressing the Sleep Button again.
3. When the display changes back to show the real time, pressing the Sleep Button once will show the sleep time
remaining. Pressing it again will change sleep time to next lowest increment.
4. iDN38 has independent volume setting for sleep mode so you can adjust the sleeping volume without affecting the
alarm volume. Press the or Button on the iDN38 to adjust the system sleep volume. The sleep volume will
remain at that level the next time you enter sleep mode until controls are changed.
5. To stop listening at any time, press the Button on the iDN38 to turn it off.

10
Dimmer Operation
P12
Replacing Clock Backup Battery
The unit comes with 1 CR2450 back-up battery installed to provide continuous alarm
operation and clock settings in the event of a power failure. Remove the battery pull tab
before use. When the Battery Low Icon located on the lower right of the display is flashing,
it is time to replace the back-up battery. The battery compartment is located on the bottom
of the unit.
1. Please make sure the AC adaptor is connected, otherwise all settings may be lost
during battery replacement.
2. Use a Phillips screwdriver to remove the battery compartment cover located on the
bottom of the unit.
3. Remove exhausted battery. Insert 1 CR2450 battery checking that the + side is
facing you. Replace the compartment door. Do not over tighten.
Note: Make sure you dispose of battery properly (see your local regulations).
WARNING: Lithium batteries can explode or cause burns if disassembled, shorted, recharged, exposed to water, fire,
or high temperatures. Do not place loose batteries in a pocket, purse, or other container containing metal
objects, mix with used or other battery types, or store with hazardous or combustible materials. Store in
cool, dry, ventilated area. Follow applicable laws and regulations for transport and disposal.
Replacing Backup Battery
During normal operation, press the Snooze/Dimmer Button to control the brightness of the LCD display.

A Consumer Guide to Product Safety
11
When used in the directed manner, this unit has been designed and manufactured to ensure your personal safety. However,
improper use can result in potential electrical shock or fire hazards. Please read all safety and operating instructions
carefully before installation and use, and keep these instructions handy for future reference. Take special note of all warnings
listed in these instructions and on the unit.
1. Water and Moisture – The unit should not be used near water. For example: near a bathtub, washbowl, kitchen sink,
laundry tub, swimming pool or in a wet basement.
2. Ventilation – The unit should be situated so that its location or position does not interfere with its proper ventilation.
For example, it should not be situated on a bed, sofa, rug or similar surface that may block ventilation openings. Also,
it should not be placed in a built-in installation, such as a bookcase or cabinet, which may impede the flow of air through
the ventilation openings.
3. Heat – The unit should be situated away from heat sources such as radiators, heat registers, stoves or other appliances
(including amplifiers) that produce heat.
4. Power Sources – The unit should be connected to a power supply only of the type described in the operating instructions
or as marked on the appliance.
5. Power-Cable Protection – Power supply cables should be routed so that they are not likely to be walked on or pinched
by items placed upon or against them. It is always best to have a clear area from where the cable exits the unit to
where it is plugged into an AC socket.
6. Cleaning – The unit should be cleaned only as recommended. See the Maintenance section of this manual for cleaning
instructions.
7. Objects and Liquid Entry – Care should be taken so that objects do not fall and liquids are not spilled into any
openings or vents located on the product.
8. Attachments – Do not use attachments not recommended by the product manufacturer.
9. Lightning and Power Surge Protection – Unplug the unit from the wall socket and disconnect the antenna or cable
system during a lightning storm or when it is left unattended and unused for long periods of time. This will prevent
damage to the product due to lightning and power-line surges.
10. Overloading – Do not overload wall sockets, extension cords, or integral convenience receptacles as this can result
in a risk of fire or electric shock.
11. Damage Requiring Service – The unit should be serviced by qualified service personnel when:
A. the power supply cable or plug has been damaged.
B. objects have fallen into or liquid has been spilled into the enclosure.
C. the unit has been exposed to rain.
D. the unit has been dropped or the enclosure damaged.
E. the unit exhibits a marked change in performance or does not operate normally.
12. Antenna – Do not connect an external antenna to the unit (other than that provided).
13. Periods of Nonuse – If the unit is to be left unused for an extended period of time, such as a month or longer, the
power cable should be unplugged from the unit to prevent damage or corrosion.
14. Servicing – The user should not attempt to service the unit beyond those methods described in the user’s operating
instructions. Service methods not covered in the operating instructions should be referred to qualified service personnel.
Questions? Visit www.ihomeaudio.com
or call 1-877-446-6301 Toll Free
P13

Unit does not turn on AC adaptor isn't plugged into a working wall
socket or not plugged into the DC jack on back
of the unit
Plug the AC adaptor into a working wall socket and plug the connector
into the DC jack on the unit.
Unit requires a reset If unit is plugged in and doesn't respond, try resetting the unit by
following these steps:
a) remove iPhone/iPod/iPad from dock
b) unplug unit from power source
c) remove back up battery
d) wait a few minutes, then restore battery and resume use
iPhone/iPod/iPad is not docked properly
iPhone/iPod/iPad is not docked/connected
properly
Remove your iPhone/iPod/iPad from the dock and check for
obstruction on the connectors in the dock and on your
iPhone/iPod/iPad. Then reseat it in the dock.
Battery Low icon
always flashing
Battery is weak Replace with new battery
Battery was not installed properly Check to make sure the + side is facing outwards
iPhone/iPod/iPad
does not respond to
the unit/iPod is
playing but no sound
comes out
iPhone/iPod/iPad is not docked properly Remove your iPhone/iPod/Pad from the dock and check for obstruction
on the connectors in the dock and on your iPhone/iPod/iPad. Then
reseat it in the dock.
Your iPhone/iPod/iPad software is too old Upgrade software on your iPhone/iPod/iPad via iTunes on your
computer
iPhone/iPod/iPad is locked up/plays but no
sound comes out
Check the volume setting. Make sure your iPhone/iPod/iPad is
working properly before docking into the unit. Please refer to your
iPhone/iPod/iPad manual for details. See above for software
upgrade information.
You may need to reset your iPhone/iPod/iPad. Refer to your
iPhone/iPod/iPad user guide for details on how to perform a reset.
iPhone/iPod/iPad
didn’t charge up
Remove your iPhone/iPod/iPad from the dock and check for
obstruction on the connectors in the dock and on your
iPhone/iPod/iPad. Then reseat it in the dock. Make sure device is
properly connected to the USB cable and to the USB port on the unit.
iPhone/iPod/iPad is locked up/ frozen
iPhone/iPod/iPad battery has problem
iPad is connected to USB port
Please make sure your iPhone/iPod/iPad/iPad is working properly
before docking into the unit. Please refer to your iPhone/iPod/iPad
manual for details.
The USB port will not charge iPad models. To charge iPad with 30-pin
connector, dock it in the 30-pin dock. To charge iPad model with
Lightning connector, charge it using the charging cable that came with
it.
12
Troubleshooting
SolutionSymptom Possible Problem
No sound from unit Volume is set too low on unit Make sure volume is turned up
Move unit away from potential sources of external interference such as
computers, modems, wireless devices (routers) or fluorescent light.
Unit/iPhone/iPod/iPad
performance is erratic
The unit is reacting to external interference
Unit doesn’t respond
P14

Time sync is turned OFF
Time sync didn’t
work
iPod models such as
iPod mini, iPod
classic do not support time sync function
Make sure you are using an iPad, iPhone or recent iPod touch. If not
available, set time manually (see page 5).
Press and hold the Time Sync/Set Button for 2 seconds. If “OFF”
appears on the display, press and release the –or + Button to cycle to
“SYNC”.
Sound is distorted Volume level is set too high Decrease the volume
Sound source is distorted If the iPhone/iPod/iPad original sound source (MP3) is old or of poor
quality, distortion and noise are easily noticed with high-power speakers.
Try a different file from a trusted source such as iTunes.
If you are using an external sound source like older generation of iPod
or iPod Shuffle, try reducing the output volume on the device itself. Also
try turning bass boost OFF.
13
Troubleshooting
SolutionSymptom Possible Problem
Unit/adaptor gets
warm after extended
play at high volume
This is normal Turn unit off for awhile or lower volume
Lower EQ settings.EQ settings are too high. For example, if the
bass is set too high, your music may not sound
as good
Custom snooze time not set
Alarm not working AM/PM time/alarm time not set correctly When setting clock or alarm time, take note of the AM/PM indicators
Alarm time or source selected for alarm 2 , not
alarm 1 or vice versa
Wake schedule setting is not correct 7 days is every day alarm, weekday is Mon-Fri, and weekend is Sat-Sun.
See page 6 for setting alarms.
Calendar is not set correctly, which can affect
wake schedule alarm operation See page 5 for setting Clock/Calendar Section. For fast setting, press
and release the Time Sync/Set Button to sync time to a docked iOS
device or one connected via USB.
Make sure to set the alarm time and source for the alarm icon 1 or 2
that is shown on the clock display
Snooze time
is too long/short
Press and hold Snooze button then the +or –Button to adjust
P15

iHome Products, a division of SDI Technologies Inc. (hereafter referred to as SDI), warrants this product to be free from
defects in workmanship and materials, under normal use and conditions, for a period of one (1) year from the date of
original purchase.
Should this product fail to function in a satisfactory manner, it is best to first return it to the store where it was originally
purchased. Should this fail to resolve the matter and service still be required by reason of any defect or malfunction during
the warranty period, SDI will repair or, at its discretion, replace this product without charge. This decision is subject to
verification of the defect or malfunction upon delivery of this product to the Factory Service Center authorized by SDI
Customer Service. The product must include proof of purchase, including date of purchase. An out-of-warranty fee for
service will be charged for units that are received without proof of purchase.
Before returning this product for service, please first replace the batteries (if applicable) with fresh ones, as exhausted or
defective batteries are the most common cause of problems encountered.
If service is still required:
1. Call SDI Customer Service at 1-877-446-6301 for Return Authorization and for the address of the Factory Service
Center.
2. Remove the batteries (if applicable) and pack the unit in a well padded, heavy corrugated box. SDI is not responsible
for damage that occurs during shipping to the Factory Service Center.
3. Enclose a photocopy of your sales receipt, credit card statement, or other proof of the date of purchase, if within the
warranty period. Also include your name and address information, a brief description for why the unit is being returned,
and the return authorization number. No unit can be processed without a return authorization number.
4. Write the return authorization number on the side of the shipping package and send the unit prepaid and insured to the
Factory Service Center address authorized by SDI Customer Service.
Disclaimer of Warranty
NOTE: This warranty is valid only if the product is used for the purpose for which it was designed. It does not cover (i)
products which have been damaged by negligence or willful actions, misuse or accident, or which have been modified or
repaired by unauthorized persons; (ii) cracked or broken cabinets, or units damaged by excessive heat; (iii) damage to
digital media players, CD’s or tape cassettes (if applicable); (iv) the cost of shipping this product to the Factory Service
Center and its return to the owner.
This warranty is valid only in the United States of America and does not extend to owners of the product other than to the
original purchaser. In no event will SDI or any of its affiliates, contractors, resellers, their officers, directors,
shareholders, members or agents be liable to you or any third party for any consequential or incidental damages, any lost
profits, actual, exemplary or punitive damages. (Some states do not allow limitations on implied warranties or exclusion
of consequential damages, so these restrictions may not apply to you.) This warranty gives you specific legal rights, and
you may also have other rights which vary from state to state.
Your acknowledgement and agreement to fully and completely abide by the above mentioned disclaimer of warranty is
contractually binding to you upon your transfer of currency (money order, cashier's check, or credit card) for purchase of
your SDI product.
© 2013 SDI Technologies, Inc. All rights reserved
Questions? Visit www.ihomeaudio.com
or call 1-877-446-6301 Toll Free
iDN38-03152013-B Printed in China
Limited 1 Year Warranty Information
P16
Mar 15, 2013