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Printed in U.S.A. © 2014 IHP LLC
P/N 900250-00 Rev. NC 03/2014
Innovative Hearth Products
1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210
INNOVATIVE HEARTH PRODUCTS
SECURE VENT® CHIMNEY & VENTING PRODUCT
LIMITED LIFETIME WARRANTY
THE WARRANTY
This Innovative Hearth Products (IHP) Limited Lifetime Warranty warrants your residential vent and/or chimney system to be free from defects in material and workmanship
at the time of manufacture. This Limited Lifetime Warranty includes all components and fittings, except termination caps. After installation, if covered components manu-
factured by IHP are found to be defective in materials or workmanship during the Limited Lifetime Warranty period and while the Product remains at the site of the original
installation, IHP will, at its option, replace the covered components. IHP reserves the right to replace covered components with an equivalent product and the replacement
must be carried out in accordance with IHPs recommendations. If replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale
price of the IHP product, whichever is applicable. Labor to replace IHP components is not included. THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited Lifetime
Warranty as described herein.
COVERAGE COMMENCEMENT DATE
Warranty coverage begins on the date of installation. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six
months after the sale of the Product by an independent IHP dealer/distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following
the date of product shipment from IHP, regardless of the installation or occupancy date.
EXCLUSIONS AND LIMITATIONS
This Limited Lifetime Warranty applies only if the Product is installed in the United States or Canada and only if used for the application for which it was designed and
intended. The Product must be maintained in accordance with the printed instructions accompanying the Product and in compliance with all applicable installation and
building codes and good trade practices.
This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be
provided. IHP will be responsible for the replacement of the residential vent and/or chimney system considered to be defective for the following periods:
Termination Caps – Replacement at no charge for 5 years from the date of installation, excluding labor
Components and ttings (excludes termination caps and labor) –
Year 1-10 – Replacement of all components and fittings.
Year 11-15 – Replacement at 75% off of the prevailing list price in effect at the time of replacement (25% of the retail list price paid by the consumer).
Year 16 + – Replacement at 50% off of the prevailing list price in effect at the time of replacement (50% of the retail list price paid by the consumer).
IHP will not be responsible for: (a) damages caused by normal wear and tear, corrosion from salt air, accident, riot, fire, flood or acts of God; (b) damages caused by abuse,
negligence, misuse, or unauthorized alteration or repair of the Product affecting its stability or performance. (The Product must be subject to normal use with approved fuels
listed in the Operation Manual provided with the product. Where applicable, fuel products with abnormal burning characteristics, including but not limited to fuel such as
driftwood, plywood and wood products using a binder may burn at excessive temperatures and may cause damage to the Product or may cause it to function improperly;
(c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product; (d) damages, repairs or inefficiency
resulting from faulty installation or application of the Product.
This Limited Lifetime Warranty covers only parts as provided herein. IHPs entire liability is limited to the purchase price of this product. In no case shall IHP be responsible
for materials, components or construction which are not manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components
or construction. Additional utility bills incurred due to any malfunction or defect in equipment are not covered by this Limited Lifetime Warranty. All replacement or repair
components will be shipped F.O.B. from the nearest stocking IHP factory.
LIMITATION ON LIABILITY
It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied,
or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified herein.
In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after
replacement or repair, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fitness for a particular
use or purpose, and there is no implied condition of fitness for a particular use or purpose.
IHP makes no expressed warranties except as stated in this Limited Lifetime Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.
No one is authorized to change this Limited Lifetime Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this Limited
Lifetime Warranty are in addition to and not a modification of or subtraction from any statutory warranties and other rights and remedies provided by law.
INVESTIGATION OF CLAIMS AGAINST WARRANTY
IHP reserves the right to investigate any and all claims against this Limited Lifetime Warranty and to decide, in its sole discretion, upon the method of settlement.
To receive the benefits and advantages described in this Limited Lifetime Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.
Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a
contractor that is not approved without rst obtaining IHP's prior written consent.
HOW TO REGISTER A CLAIM AGAINST WARRANTY
In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/
distributor, then you must notify IHP in writing. IHP must be notified of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the
IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210.
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