iiNet BizPhone W76P User manual

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BizPhone
Small Business Phone System
Cordless W76P IP Dect Phone
User Guide

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Contents
Welcome...............................................................................................................................................3
Overview...............................................................................................................................................4
Hardware Component Instructions .................................................................................................4
LED Instructions................................................................................................................................5
Icon Instructions...............................................................................................................................5
General Settings ...............................................................................................................................7
Language.......................................................................................................................................8
Time and Date ..............................................................................................................................8
Menu Guidance ................................................................................................................................9
Accessing the Main Menu Feature....................................................................................................9
Accessing the Main Menu Feature..................................................................................................10
Returning to Idle Screen..................................................................................................................10
Contact Management.....................................................................................................................13
Blacklist.......................................................................................................................................14
Call History Management ..............................................................................................................15
Basic Call Features ..............................................................................................................................16
Placing Calls ....................................................................................................................................16
Speed Dial.......................................................................................................................................17
Answering Calls ..............................................................................................................................18
Answering a Call.........................................................................................................................18
Answering when in a call ...........................................................................................................18
Ending Calls.....................................................................................................................................18
Redialling Numbers........................................................................................................................18
Call Mute ........................................................................................................................................18
Call Hold/Resume...........................................................................................................................19
Do Not Disturb (DND).....................................................................................................................19
Call Forward....................................................................................................................................19
Call Transfer ....................................................................................................................................20
Three-Way Conference...................................................................................................................20
Advanced Phone Features ..................................................................................................................21
Voice Mail .......................................................................................................................................21

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Welcome
Welcome to your iiNet BizPhone service!
If this is the first time you are using the iiNet BizPhone Cordless W76P handset, please first refer to
the iiNet BizPhone W76P Quick Startup Guide to assemble and start up your handset. The BizPhone
Quick Startup Guide is available on your BizPhone Resources page:
www.iihelp.iinet.net.au/BizPhone_Support_Resources.
The topics covered in the Quick Startup Guide include:
•Packaging Contents
•Assembling the Phone
•Starting up the Phone
•Basic Handset Settings
•Basic Call Features
If you require additional assistance with your new handset, please contact your System
Administrator.

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Overview
Hardware Component Instructions
The main hardware of the BizPhone Cordless W76P IP DECT phone are the LCD screen and the
Keypad.
Hardware component instructions of the BizPhone Cordless W76P IP DECT phone are:
Item
Description
Receiver
Receives audio in receiver mode.
Power Indicator LED
Indicates call status, message status, and charging status.
Phone Screen
Shows information.
Soft Keys
Access the function directly. It depends on the operating situation.
Message Key
Accesses the voice mail or missed call.
Speakerphone Key
•Switches between the receiver, headset and handsfree modes.
•Answers an incoming call.
•Places a call in handsfree mode
Navigation Keys
Scroll through information or options on the screen.
OK Key
Confirms actions or enters the main menu.
On-hook Key/
Power key
•Press briefly to return to the previous screen.
•Long presses to return to the idle screen.
•Press to turn the handset on.

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•Long press on the idle screen to turn the handset off.
•Cancels actions or ends a call.
•Rejects an incoming call.
Off-hook Key
•Answers an incoming call.
•Enters into the redial calls list.
•Places a call in receiver or handset mode.
Keypad
Provides digits, letters, and special characters.
TRAN Key
Transfer a call to another party.
Mute Key
Toggles Mute feature on or off.
Microphone
Picks up audio.
Speaker
Outputs audio in handsfree mode.
LED Instructions
Power Indicator LED
LED Status
Description
Solid Red
The handset is charging.
Fast Flashing Red (0.3S)
The handset is ringing.
Slow Flashing Red(1S)
The handset receives the voice mail or missed call.
Off
The handset is powered off.
The handset is idle.
The handset is fully charged.
Icon Instructions
Icons in the Idle Screen
Below is the description of the icons on the idle screen.
Icons
Description
Icons
Description
The ringer volume is 0 and the
phone is in the silent mode.
The phone has new voice mails.
/
The phone has enabled the
Call Forward feature.
/
The phone has enabled the Do
Not Disturb (DND) feature.
/
The keypad is locked.
Icons on the Calls Screen
Below is the description of the icons on the calls screen.
Icons
Description
Icons
Description

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Receiver Mode On.
/
Headset Mode On.
/
Handsfree Mode On
Contact
/
Call Hold
/
Call Mute
Conference Call
Icons on the Line Status Screen
Below is the description of the icons on the line status screen.
Icons
Description
Icons
Description
/
Call Forward
/
Do Not Disturb (DND)
/
Anonymous call rejection is
enabled
/
Anonymous call is enabled
Unassigned outgoing line

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Customising Your Phone
General Settings
Turning handset On/Off
To turn the handset on:
•The handset will be turned on automatically when the battery is inserted
into the handset.
•Or press the On-hook key. The handset screen lights up.
•Or place the handset to the charging cradle.
To turn the handset off:
•The handset will be turned off automatically when the battery runs out.
•Or to turn off the handset manually, long press the On-hook key when the
handset is idle.
Locking/Unlocking Keypad
You can lock the handset keypad to prevent keys from being accidentally pressed.
To lock the keypad:
•Long press the # key when the handset is idle until the phone prompts you the handset
is locked.
The lock icon appears in the status bar.
To unlock the keypad:
•Long press the # key when the locked handset is idle until the phone
prompts you the handset is unlocked.
The lock icon disappears from the status bar.
Note: If the keypad is locked, only the emergency numbers can be dialled out. You must
enter the emergency number continuously and completely. To place emergency calls, you
should configure the emergency numbers in advance.
Backlight
Handset backlight status in the charging state or out of the charging state can be configured
independently of each other. If enabled, the backlight is always on. Otherwise, the backlight is
turned off after the handset is idle for a period of time. But the backlight is automatically turned on
when an incoming call arrives, a key is pressed or the status of handset changes. You can disable the
backlight to save power.
To configure the backlight on your phone:
1. Go to OK > Settings > Display > Display Backlight.
2. Select the desired value from the Active Level field.

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3. Select the desired value from the In Charger or Out of Charger field.
4. Confirm the action.
Language
The default language of the handset is English. The phone supports several languages that you can
choose to use on the phone. You can change the language according to your requirement.
To change the language on your phone:
1. Go to OK > Settings > Language.
2. Select the desired language.
The phone prompts you whether to change the language.
3. Confirm the action.
The phone language is changed to the selected one.
Time and Date
You can set the time and date manually. The time and date formats are also variable.
To configure the time and date manually on your phone:
1. Go to OK > Settings > Date & Time.
2. Edit the date and time.
3. Confirm the action.
The date and time set on the handset will change accordingly.
To configure the time format on your phone:
You can set the phone to display the time in 12-hour or 24-hour format You can also change the
date format, including the options to display the day (D), month (M), and year (Y).
1. Go to OK > Settings > Display > Time Format or Date Format.
2. Select the desired time format or date format.
3. Confirm the action.
Audio Settings
Volume
You can adjust the volume of the ringer, media, and audio during a call.
Do one of the following:
•Press the Volume key.
•Press the left or right navigation key when the handset is idle.
•Go to OK > Settings > Audio > Ring Tones > Volume and press the left or right navigation key.

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Ring Tones
You can select a unique ring tone for your incoming calls.
To set the Ring Tone:
1. Go to OK > Settings > Audio > Ring Tones > Melodies.
2. Select the desired ring tone.
The ring tone is played automatically.
3. Confirm the action.
Menu Guidance
Main Menu
The main menu is the top menu, which consists of seven menu items: Status, Intercom, Voice Mail,
Call Features, Directory, Settings, and History.
Accessing the Main Menu Feature
After entering the main menu, you can use the navigation keys to access the desired menu.
1. Press the OK key when the handset is idle.
2. Press the navigation keys to select a different menu icon.
3. Press OK to open the selected menu.
Name
Description
1
Menu item you selected.
2
Menu icon:
: Status –To view the status information of base, handset, and
line.
: Intercom –To make an internal call.
: Voice Mail –To set and view voice mail(s).

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: Call Features –To access the features of Call Forward, Do Not
Disturb, Call Waiting, Anonymous Call Rejection, Anonymous Call and
Paging.
: Directory –To access the directory and manage the contacts.
: Settings –To personalise the setting of your handset.
: History –To access the call history list.
3
Soft key label
Submenu
The functions in the submenus are displayed as lists. You can open the submenu to access a
function.
Accessing the Main Menu Feature
After entering a certain menu, you can use the navigation keys to access the desired submenu.
1. Press the up and down navigation keys to highlight the desired submenu.
2. Press OK to open the submenu.
3. Press the On-hook key or Back to return to the previous screen.
Returning to Idle Screen
Long press the On-hook key to quickly exit the menu and return to the idle screen.

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Idle Screen
The idle screen is made up of the signal strength, battery status, status bar, handset name, and soft
keys. The time and date is displayed in the middle of the screen.
Idle Screen Status
Description
Signal Strength
Week to Strong
No Reception
Eco mode+ is on
Battery Status
Low to full
Need Charging
Status Bar
Displays the feature status icons. The status icons are displayed when
features are activated.
Handset Name
Displays internal handset number and registered handset name.
Soft Keys
The soft key labels on the screen directly above the soft keys shows the
functions available at that particular moment.

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Line Status Screen
The line status screen is made up of the outgoing line and line status.
When the handset is idle, you can press Line to enter the line status screen.
Line Status
Description
Outgoing Line
Display the registered line number and the corresponding line.
Line Status
Display the icon of line status. The icon indicates the corresponding feature
assigned to the line.

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Contact Management
Local Directory
You can store the frequently used contacts in the handset’s local directory, where names and
numbers can be freely added, deleted and edited. You can store up to 100 contacts in the handset’s
local directory, as well as add, edit and delete a contact.
Entering Data
In corresponding input mode, you can press the keypad repeatedly to view the character (or
numbers) options and press more times to highlight the desired character (or numbers), the
available character under each key appears on the bottom left-hand corner of the LCD screen. Wait
one second, and enter the next character (or numbers).
The default input methods are Abc, 123, ABC and abc.
To enter or edit data by the default input modes, do one of the following as shown below:
If you want to
Then you can
Switch among input
modes
Press one or more times to switch among input modes.
The current input mode is displayed on the right bottom of the phone
screen.
Enter letters
Press a key one or more times (depending on what input mode you are in)
to enter the possible characters that are displayed on the keypad key.
Enter special characters
Press to enter the space character or the following special
character list: _ ‘ “ = / \ ^ ; : . , - + * # § % @ ? ! ¿¡ ( ) { } [ ] < > ¥ $ ￡|~ ¤
Press :
-If it is in the uppercase (ABC), uppercase and lowercase (Abc) or
lowercase (abc) input modes, it will provide space character and
the following special characters: .,?,!,0.
-If it is the numeric (123) input mode, it will only provide the digit
0.
-Long press the key to enter the character +.
Delete the text
Press /-or /+ to position the cursor to the right of the text you want to
delete, and then press the Delete to delete one character at a time or long
press to delete all characters.
Add Contacts
To add a contact to a local director:
1. Go to OK > Directory or OK > Directory > Local Directory.
2. Select Options > New Contact..
3. Enter the contact’s information.
4. Confirm the action.

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Editing Contacts
To edit a contact in the local directory:
1. Go to OK > Directory or OK > Directory > Local Directory.
2. Highlight the desired contact and select Options > Edit.
3. Edit the contact information.
4. Confirm the action.
Deleting Contacts
To delete a contact from the local directory:
1. Go to OK > Directory or OK > Directory > Local Directory.
2. Highlight the desired contact and select Option (Option) > Delete.
The phone prompts you whether to delete this contact.
3. Confirm the action.
To delete all contact from the local directory:
1. Go to OK > Directory or OK > Directory > Local Directory.
2. Highlight the desired contact and select Option > Delete All.
The phone prompts you whether to delete all contacts.
3. Confirm the action.
Blacklist
Incoming calls from the Blacklist are rejected automatically. You can store up to 30 contacts in the
blacklist to block unwanted callers.
To add a contact to the Blocklist:
1. Go to OK > Settings > Telephony > Blocklist.
2. Select New Entry or Options > New Entry.
3. Enter the contact’s information.
4. Confirm the action.
To edit a Blocklist contact:
1. Go to OK > Settings > Telephony > Blocklist.
2. Highlight the desired blocklist contact and select Options > Edit.
3. Edit the contact information.
4. Confirm the action.
To delete an entry from the Blocklist:
1. Go to OK > Settings > Telephony > Blocklist.

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2. Highlight the desired blocklist contact and select Options > Delete
3. Confirm the action.
To delete all Blocklist contacts:
1. Go to OK > Settings > Telephony > Blocklist.
2. Highlight the desired blocklist contact and select Options (Option) > Delete All.
The phone prompts you whether to delete all contacts.
3. Confirm the action.
Call History Management
The W76P IP DECT phone maintains call history call history lists of Placed Calls, Received Calls and
Missed Calls and each list holds 100 entries.
Call History Icons
Icons
Description
Icons
Description
Received Call
Missed Call
Placed Call
To view Call History:
1. Press History.
2. Select the desired list.
3. Highlight the desired entry and select Options (Option) > Detail.
To delete an entry from the Call History list:
1. Press History.
2. Select the desired list.
3. Highlight the desired entry and select Options > Delete.
The selected entry will be deleted successfully.
To delete all entries from the Call History list:
1. Press History.
2. Select the desired list.
3. Select Options (Option) > Delete All.
The phone prompts you whether to delete all records.
4. Confirm the action.

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Basic Call Features
Placing Calls
To place call:
1. Enter the desired number using the keypad.
2. Press the OK or Off-hook key to dial out.
To place call during an active call:
You can place at most two calls on your handset. Do one of the following:
1. Select New Call.
Enter the desired number using the keypad.
Press the OK key.
2. Or Press the Options soft key and select Directory to select a
contact from the directory to dial out.
Placing Calls from Local Directory
To place a call to a contact from the local directory:
1. Go to OK and select Directory.
2. Select the desired directory.
3. Highlight the desired contact and press the Off-hook key or Send.
Placing Calls from Call History
To place a call from the Call History list:
1. Press History or go to OK and select History.
2. The LCD screen displays all history lists: All Calls, Missed Calls, Placed Calls and
Received Calls.
3. Highlight a contact and press the Off-hook or Send key.

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Speed Dial
You can quickly dial a number by using a speed dial key without entering the directory.
Assigning a Speed Dial Number
You can assign a contact number to the digit key as a speed dial umber. A maximum of 8 speed dial
numbers are allowed.
The assigned number should exist in the directory.
1. Go to OK > Settings > Telephony > Speed Dial.
The phone screen displays all available speed dial keys (2-9).
2. Highlight the desired digit key, and then press Assign.
3. Select Directory and select the desired contact from the directory.
4. Press OK to assign the number to the selected speed dial key.
Changing a Speed Dial Number
You can assign a contact number to the digit key as a speed dial umber. A maximum of 8 speed dial
numbers are allowed.
The assigned number should exist in the directory.
1. Go to OK > Settings > Telephony > Speed Dial.
2. Highlight an assigned speed dial key.
3. Select Options > Change.
4. Select Directory and select the desired contact from the directory.
5. Press OK to change the assigned speed dial number.
Deleting a Speed Dial Number
You can delete a speed dial number when you no longer use it.
1. Go to OK > Settings > Telephony > Speed Dial.
2. Highlight the desired digit key.
3. Select Options > Clear Key.
Note: Speed Dial is local to the phone, and may be overridden by the admin settings. For more
information, contact your system administrator.

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Answering Calls
Answering a Call
Do one of the following:
•Press or press Accept or Answer.
•Press the Speakerphone key.
•If a headset is connected, press Accept or the HEADSET key
Answering when in a call
If you have an active call, and an incoming call arrives on your phone, do the following:
1. Press the down navigation key to select the incoming call.
2. Select Accept or Answer.
The incoming call is answered and the original call is placed on hold.
Ending Calls
To end a call:
Do one of the following:
-Press .
-Press End Call.
Redialling Numbers
To redial the last dialled number from your phone:
1. Press twice when the handset is idle.
A call to your last dialled number is attempted.
To redial a previously dialled number from your phone:
1. Press when the handset is idle to access the redial list.
2. Select a record to dial out.
Call Mute
You can mute the microphone during an active call. When muting the microphone, you can hear the
other party but he or she cannot hear you. For example, if you do not want the other party to listen
in while you talk to someone in the room, you can mute the microphone temporarily.
Press the mute key during a call to mute the microphone. The mute icon appears on the
phone screen.
Press the mute key again to unmute. The mute icon disappears from the phone screen.

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Call Hold/Resume
You can place an active call on hold. Only one active call can be in progress at any time. Other calls
can be made and received while placing the original call on hold.
To place a call on Hold:
Press the Options soft key during a call, and select Hold.
When you have multiple calls on the phone and the current call is held, you can press the up
or down navigation key to swap the active call.
To resume a held call:
Select Resume.
If multiple calls are placed on hold, select the desired call first. When you have multiple calls on the
phone and the current call is held, you can press the up or down navigation key to swap the held
call.
Do Not Disturb (DND)
You can use DND to reject incoming calls automatically on the phone. All calls you receive while DND
is enabled are logged to your missed calls list.
To activate DND on your phone:
1. Go to OK > Call Features > Do Not Disturb.
2. Enable DND.
3. Confirm the action. The status bar displays the DND icon.
Note: Do Not Disturb is local to the phone, and may be overridden by the admin settings. For
more information, contact your system administrator.
Call Forward
You can configure your phone to forward incoming calls to another party through Call Forwarding.
There are 3 types of Call Forwarding:
•Always Forward: Incoming calls are immediately forwarded.
•Busy Forward: Incoming calls are immediately forwarded if the phone is busy.
•No Answer Forward: Incoming calls are forwarded if not answered after a period of time.
To enable Call Forward on your phone:
1. Go to OK > Call Features > Call Forward.
2. Select the desired forwarding type and enable it.
3. Enter the destination number you want to forward incoming calls to in the
Target field or Forward to field.
4. If you select the No Answer (No Answer Forward), select the desired ring time
to wait before forwarding from the After Ring Time field.

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5. Confirm the action.
Note: Call Forward is local to the phone, and may be overridden by the admin settings. For more
information, contact your system administrator.
Call Transfer
You can transfer a call to another party in one of three ways:
•Blind Transfer: Transfer a call directly to another party without consulting.
•Semi-Attended Transfer: Transfer a call when the target phone is ringing.
•Attended Transfer: Transfer a call with prior consulting.
To perform a blind transfer:
1. Select Options > (Call) Transfer, or press the TRAN key during a call.
2. Enter the number you want to transfer the call to or select Directory >
Directory/History to choose a contact.
3. Press TRAN or Transfer to complete the transfer.
To perform a semi-attended/attended transfer:
1. Select Options > (Call) Transfer, or press the TRAN key during a call.
2. Enter the number you want to transfer to and dial out.
3. Do one of the following:
•When you hear the ringback tone, press the TRAN key or Transfer to
finish a semi-attended transfer.
•After the contact answers the call, press the TRAN key or Transfer to
finish an attended transfer.
Three-Way Conference
The W76P IP DECT Phone supports up to 3 parties (including yourself) in a conference call.
To set up a conference call:
1. Place a call to the first party.
2. When the first party answers the call, select Options > Conference. The active
call is placed on hold.
3. Dial the second party’s number.
4. When the second party answers the call, select Conf. to invite two parties to
join the conference.