Imagine communications D Series Service manual

Reference
D-Series Harris J/S (JSC-2)
Jog-Shuttle Panel
Reference
11-April-2011

D-Series Harris J/S (JSC-2) Jog-Shuttle Panel
Reference
Publication Information
© 2014 Imagine Communications Corp. Proprietary and Confidential.
Imagine Communications considers this document and its contents to be proprietary and
confidential. Except for making a reasonable number of copies for your own internal use, you
may not reproduce this publication, or any part thereof, in any form, by any method, for any
purpose, or in any language other than English without the written consent of Imagine
Communications. All others uses are illegal.
This publication is designed to assist in the use of the product as it exists on the date of
publication of this manual, and may not reflect the product at the current time or an unknown time
in the future. This publication does not in any way warrant description accuracy or guarantee the
use for the product to which it refers. Imagine Communications reserves the right, without notice
to make such changes in equipment, design, specifications, components, or documentation as
progress may warrant to improve the performance of the product.
Trademarks
Product names and other brands (such as ADC™, D-Series™, Nexio®, Nexio® Insight, Nexio®
Motion, PowerSmart®, Versio™) are trademarks or trade names of Imagine Communications or
its subsidiaries. Microsoft® and Windows® are registered trademarks of Microsoft Corporation.
All other trademarks and trade names are the property of their respective companies.
Contact Information
Imagine Communications has office locations around the world. For domestic and international
location and contact information see: http://www.imaginecommunications.com/contact-us/
Support Contact Information
For domestic and international support contact information see:
Support Contacts: http://www.imaginecommunications.com/services/technical-support/
eCustomer Portal: http://support.imaginecommunications.com
© 2014 Imagine Communications Corp. Proprietary and Confidential 9-April-2014 | Page 2 of 21

D-Series Harris J/S (JSC-2) Jog-Shuttle Panel
Reference Contents
Contents
About this Manual .............................................................................5
Audience ..................................................................................................................................... 5
Measurement Standards............................................................................................................. 5
Product Unpacking Notes ........................................................................................................... 5
WEEE and RoHS Compliance.................................................................................................... 5
Harris J/S (JSC-2) Ingest Control Panel............................................7
About the Harris J/S Control Panel............................................................................................. 7
Panel Features........................................................................................................................ 7
Specifications .............................................................................................................................. 8
Operation.......................................................................................... 9
Panel Layout ............................................................................................................................... 9
Timecode Display...................................................................................................................... 10
Jog/Shuttle Wheel..................................................................................................................... 10
Direction Indicator................................................................................................................. 10
Button Mapping......................................................................................................................... 11
DALstation Functionality....................................................................................................... 11
DALingest Functionality........................................................................................................ 14
Troubleshooting......................................................................................................................... 17
Loss of JSC-2 Comms.......................................................................................................... 17
Configuration................................................................................... 18
DALstation Configuration .......................................................................................................... 18
DALingest Configuration ........................................................................................................... 18
Cabling Pinouts ......................................................................................................................... 18
Unit Replacement............................................................................ 20
Notice to the Original Purchaser.................................................Error! Bookmark not defined.
To Return a Unit..........................................................................Error! Bookmark not defined.
To Order a New or Replacement Unit....................................................................................... 20
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Dseries Harris J/S (JSC-2) Jog-Shuttle Control Panel
Reference About this Manual
About this Manual
Audience
This manual is intended as a general reference and for use by engineers or
technicians when installing professional automation computers.
Measurement Standards
The following measurement standards are used in this manual:
Rack Unit (RU) is an Imperial standard measurement for device height. (While
also seen as U.) [1RU = 44.45mm = 1.75 inches]
19” Rack Standard is an international standard for racking width. [19” Rackmount
standard = 482.6mm]
Other measures for in-document conversion: (1m = 3.281ft), (0.3048m = 1ft),
(25.4mm = 1in), (1kg = 2.205lb)
Website for length & weight conversions: http://www.convert-me.com/en/convert
Product Unpacking Notes
Thoroughly inspect all articles immediately upon receipt. Any damage discovered
should be cause for a damage claim against the carrier.
WEEE and RoHS Compliance
Panels addressed in this document are WEEE and RoHS Compliant. This includes
compliance with Electrical and Electronic Equipment (WEEE) and Restriction on
Hazardous Substances (RoHS) (Combined WEEE/RoHS) requirements now
mandated in Europe, and being adopted in other parts of the world.
Restriction of Hazardous Substances Directive (RoHS) 2002/95/EC
mandates: Recycling of devices at end of life and the elimination or reduction
of a list of hazardous substances. This includes six key hazardous materials
typically used in the manufacture of various types of electronic and electrical
equipment: Lead, Mercury, Cadmium, Hexavalent chromium (chromium VI or
Cr6+), Polybrominated biphenyls (PBB), and Polybrominated diphenyl ether
(PBDE)
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Dseries Harris J/S (JSC-2) Jog-Shuttle Control Panel
Reference About this Manual
Waste Electrical and Electronic Equipment Directive (WEEE Directive)
2002/96/EC sets collection, recycling and recovery targets for all types of
electrical goods. The directive imposes the responsibility for the disposal of
waste electrical and electronic equipment (WEEE) on the manufacturers of
such equipment. The companies are compelled to use the collected waste in
an ecological-friendly manner, either by ecological disposal or by
reuse/refurbishment of the collected WEEE. Under WEEE "Users of electrical
and electronic equipment from private households should have the possibility
of returning WEEE at least free of charge"
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Dseries Harris J/S (JSC-2) Jog-Shuttle Control Panel
Reference J/S (JSC-2) Ingest Control Panel
J/S (JSC-2) Ingest Control Panel
About the J/S Control Panel
The Harris J/S Control panel (JSC-2 panel) provides basic transport and jog/shuttle
controls in a compact desktop unit. This panel gives operators a choice in controlling
ingest environments by providing desktop device transport button control in addition
to an automation’s Device Control Interface and a broadcast device’s conventional
transport controls.
When used in conjunction with an automation playout or ingest workstation, the
workstation displays the events to be controlled and the JSC-2 provides a “hands-on”
user interface.
IMPORTANT: The JSC-2 panel is supported by DALstation v3.59.00 or higher, and
DALingest v3.30.00 or higher.
Panel Features
JSC-2 Panel features include:
Sony Jog – Shuttle knob
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Dseries Harris J/S (JSC-2) Jog-Shuttle Control Panel
Reference J/S (JSC-2) Ingest Control Panel
The jog/shuttle mechanism is a weighted jog wheel and a concentric shuttle ring.
20 control buttons
5 dedicated transport controls
A back-lit LCD time code display for easy and accurate editing.
V2.14 Firmware
The JSC-2 Ingest Panel uses firmware v2.14 to support jog/shuttle status query
commands.
Note: Firmware versions prior to v2.14 do not support jog/shuttle querying and the
LCD display will appear to become unresponsive if left idle or in the ‘shuttle’ position
for a period of time. Moving the shuttle wheel or pressing any button on the control
panel will reupdate the display.
Specifications
The following table provides a brief list of specifications for a JSC-2 Panel.
Specification Description
Size 10.5” x 6.5” x 3.5” (26.7 x 16.5 x 8.9)
Weight 4 lbs (1.8 KG)
Power Requirements The JSC-2 comes with an external power supply ‘brick’:
(universal, 12 volt DC switching power supply). If you
need a power cord specific to your location, please
contact your local distributor.
Warning: Using a power supply other than the unit
specified can result in damage to the panel and/or other
equipment which is not covered by the manufactures
Warranty.
Power Consumption Vendor-specified power input and output information is
printed on the power supply label:
Power Input = 100-240V AC at 0.45A peak
Power Output = 12V DC at 1.25A max.
Inputs/Outputs RS-422 (x1)
Typical Location In close proximity to the operator workstation.
Mounting
Requirements No mounting is required. Since this is a desktop unit, only sufficient desk space is required.
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Dseries Harris J/S (JSC-2) Jog-Shuttle Control Panel
Reference Operation
Operation
Panel Layout
The JSC-2 has as many buttons as the older DAL Jog/Shuttle Panel allowing the
same assignments on both, with 2 buttons not assigned on both. Button mapping for
the JSC-2 panel is shown by the following diagram.
About Lamp States
Buttons with a Lamp state
Buttons dependent on showing a lamp state for proper User Interface operation are
located on the second row of buttons.
Operation Keys: These buttons have Lamp States. They are: HOLD, TAKE,
END, ACCEPT, DELETE, and OK.
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Dseries Harris J/S (JSC-2) Jog-Shuttle Control Panel
Reference Operation
Buttons without a Lamp State
The following buttons do not have Lamp States:
Machine Control buttons: Do not have Lamp States, so do not show transport
status.
Source and Dest buttons: Do not have Lamp States. Their states are indicated in
the LCD display.
The left and rightmost character of the LCD display show an ‘*’ character to
indicate the current mode selection.
The ‘*’ character is displayed in the LCD position nearest to the button
associated with the current selection (leftmost for Source selected, rightmost
for Destination).
Timecode Display
The 16 character LCD screen (located between the Source and Dest buttons) will
display timecode and transport status for the currently selected device. The first five
(5) characters of this displays the following symbols for transport status:
[] - Stop
|| - Pause
> - Play
>> - Forward
<< - Reverse
Note: Firmware version v2.14 or higher is required to use the Timecode display.
Firmware versions prior to v2.14 do not support jog/shuttle querying and the LCD
display will appear to become unresponsive if left idle or in the ‘shuttle’ position for a
period of time. Moving the shuttle wheel or pressing any button on the control panel
will re-update the display.
Jog/Shuttle Wheel
The wheel mechanism behaves in a similar manner to the Sony wheel found on the
DAL panels, except that while in shuttle mode, the wheel is spring-loaded.
Depression of the wheel sets the panel in ‘jog’ mode.
Releasing the wheel changes the mode to shuttling.
Direction Indicator
The red arrow indicator lamps situated above the jog/shuttle wheel identifies the
direction the wheel is turned.
Jog messages can be received at a rate of approximately fifty messages per
second.
The range of shuttle positioning is approximately +/- 15.
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Dseries Harris J/S (JSC-2) Jog-Shuttle Control Panel
Reference Operation
The Jog sensitivity of the JSC-2 panel is approximately 3 frames per full
revolution- to be in line with other D-Series panels.
Button Mapping
The following tables outline button mapping and functionality for the JSC-2 when
used with DALstation or when used with DALingest.
DALstation Functionality
Button
Description Previous Keycap
Engraving
DALstation Functionality
Leftmost
Button, Top
Row
SOURCE If either the Ad Hoc Ingest Window is open with
the DEST button lit on the panel, or the VCP
Window is active with the SOURCE button lit,
control of the source machine for the cursor
event’s main source or on-air source for the bus is
provided.
Reconfigurable? No.
Rightmost
Button, Top
Row
DEST When the Ad Hoc Ingest Window is open, control
of the record bus monitoring machine for the
current bus is provided. In addition, the
Jog/Shuttle Panel always controls the assigned
bus machine for record buses while the Ad Hoc
Ingest Window is not open
Reconfigurable? No.
First Button,
Second Row HOLD If a recording is in progress, the countdown on the current recording is paused (effectively extending
the on-air event’s duration)
Reconfigurable? Yes.
Second
Button,
Second Row
TAKE If the next event is scheduled, start the next
recording.
Reconfigurable? Yes.
Third
Button,
Second Row
END If a recording is in progress, prematurely end the
current recording.
Reconfigurable? Yes.
Fourth
Button,
Second Row
DELETE While waiting for confirmation or
acknowledgement with the VCP Window inactive,
rejection of a completed recording is initiated
(“OK” acknowledgement required to complete
deletion) or the “Reject Recording” dialog box is
cancelled
Reconfigurable? No.
Fifth Button,
Second Row ACCEPT While waiting for confirmation or acknowledgement with the VCP Window inactive,
acceptance of a completed recording is initiated
(“OK” acknowledgement required to complete
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Dseries Harris J/S (JSC-2) Jog-Shuttle Control Panel
Reference Operation
Button
Description Previous Keycap
Engraving
DALstation Functionality
acceptance), or the “Accept Recording” dialog box
is cancelled
Reconfigurable? No.
Sixth Button,
Second Row OK While waiting for acknowledgement with the VCP Window inactive, acceptance or rejection of a
recording is acknowledged
Reconfigurable? No.
First Button,
Third Row If one of the following contexts is applicable,
‘Shuttle Backward’ is commanded.
1. Ad Hoc Ingest Window is open (Source or
Destination assigned)
2. Record bus is displayed (Destination
assigned)
3. VCP Window is active (Source assigned)
Reconfigurable? No.
Second
Button, Third
Row

If one of the following contexts is applicable, ‘Play’
is commanded.
1. Ad Hoc Ingest Window is open (Source or
Destination assigned)
2. Record bus is displayed (Destination
assigned)
3. VCP Window is active (Source assigned)
Reconfigurable? No.
Third Button,
Third Row If one of the following contexts is applicable,
‘Shuttle Forward’ is commanded.
1. Ad Hoc Ingest Window is open (Source or
Destination assigned)
2. Record bus is displayed (Destination
assigned)
3. VCP Window is active (Source assigned)
Reconfigurable? No.
Fourth
Button, Third
Row

If one of the following contexts is applicable,
‘Pause’ is commanded.
1. Ad Hoc Ingest Window is open (Source or
Destination assigned)
2. Record bus is displayed (Destination
assigned)
3. VCP Window is active (Source assigned)
Reconfigurable? No.
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Dseries Harris J/S (JSC-2) Jog-Shuttle Control Panel
Reference Operation
Button
Description Previous Keycap
Engraving
DALstation Functionality
Fifth Button,
Third Row If one of the following contexts is applicable, ‘Stop’
is commanded.
1. Ad Hoc Ingest Window is open (Source or
Destination assigned)
2. Record bus is displayed (Destination
assigned)
3. VCP Window is active (Source assigned)
Reconfigurable? No.
Second
(CW) Button
Surrounding
Knob
MARK
SOM 1. Copy current timecode from destination machine into on-air event’s bus SOM field
with Ad Hoc Ingest Window open (Destination
assigned) or Record bus displayed
(Destination assigned). In addition,
If the ‘Use first bus item’ is set to ‘Y’ in
BUS.TBL, the SOM of the item for each
bus machine will be set to the current
timecode of the assigned destination
machine,
If the ‘Use first bus item’ field in BUS.TBL
is either blank or set to ‘N’, the SOM of
the item for only the assigned destination
machine will be set to the current
timecode reported by that bus or bus
monitor machine. Since all other
machines are unaffected, the Mark SOM
command needs to be performed once for
each bus machine.
2. If the Ad Hoc Ingest Window is active (Source
Assigned) and the source assignment is from
the schedule, the SOM of the source machine
is written to the sub-event field.
3. If the VCP Window is active (Source
Assigned) and displays a valid timecode, the
current timecode is copied from the VCP
Window timecode display to the VCP Window
SOM field (Note: Bus display does not reflect
SOM change until ‘Set Event Data’ button is
selected from VCP Window).
* See additional note following this table.
Reconfigurable? No.
Third (CW)
Button
Surrounding
Knob
GO TO
SOM If one of the following contexts is applicable, ‘Go to Start of Material’ is commanded.
1. Ad Hoc Ingest Window is open (Source or
Destination assigned)
2. Record bus is displayed (Destination
assigned)
3. VCP Window is active (Source assigned)
Reconfigurable? No.
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Dseries Harris J/S (JSC-2) Jog-Shuttle Control Panel
Reference Operation
Button
Description Previous Keycap
Engraving
DALstation Functionality
Fifth (CW)
Button
Surrounding
Knob
GO TO
EOM If one of the following contexts is applicable, ‘Go to End of Material’ is commanded.
1. Ad Hoc Ingest Window is open (Source
assigned)
2. VCP Window is active (Source assigned)
Reconfigurable? No.
Sixth (CW)
Button
Surrounding
Knob
MARK
EOM 1. If the Ad Hoc Ingest Window is open (Destination assigned) or the Record bus is
displayed, the difference between the on-air
event’s bus SOM field and current timecode is
copied from the assigned destination machine
into the on-air event’s duration field. In
addition, the duration of the item for each bus
machine will be set to the difference between
the current timecode reported by the
destination machine, and its SOM possibly set
previously.
2. If the Ad Hoc Ingest Window is active (Source
Assigned) and the source assignment is from
the schedule, the calculated Duration is
written to the sub-event field.
3. If the VCP Window is active with the ‘Mark
EOM’ button enabled, the difference between
the VCP Window’s SOM field and timecode in
the VCP Window’s timecode display is copied
into the VCP Window Duration field (Note:
Bus display does not reflect Duration change
until ‘Set Event Data’ button is selected from
VCP Window).
* See additional note following this table.
Reconfigurable? No.
DALingest Functionality
Button
Description Previous Keycap
Engraving
DALingest Functionality
Leftmost
Button, Top
Row
SOURCE Disabled
Reconfigurable? No.
Rightmost
Button, Top
Row
DEST Disabled
Reconfigurable? No.
First Button,
Second Row HOLD Disabled
Reconfigurable? No.
Second
Button,
TAKE Disabled
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Dseries Harris J/S (JSC-2) Jog-Shuttle Control Panel
Reference Operation
Button
Description Previous Keycap
Engraving
DALingest Functionality
Second Row
Reconfigurable? No.
Third
Button,
Second Row
END Saves the loaded material to the D-AIS database.
Reconfigurable? No.
Fourth
Button,
Second Row
DELETE 1. If the Ingest Review Window is displayed,
rejection of a completed recording is initiated
(“OK” acknowledgement required to complete
the deletion)
2. If the Ingest Review Window is not displayed
and a material segment exists and is high-
lighted, the highlighted segment is removed
from the loaded material.
Reconfigurable? No.
Fifth Button,
Second Row ACCEPT 1. If the Ingest Review Window is displayed, initiate acceptance of a completed recording
(“OK” acknowledgement required to complete
acceptance)
2. If the Ingest Review Window is not displayed, a
new material segment is added to the loaded
material
Reconfigurable? No.
Sixth Button,
Second Row OK If the Ingest Review Window is displayed and is waiting for acknowledgement, acceptance or
rejection of recording is acknowledged, and the
Ingest Review Window is closed.
Reconfigurable? No.
First Button,
Third Row 
(Reverse) If one of the following contexts is applicable,
‘Shuttle Backward’ is commanded.
1. Device Control Area is enabled
2. Material was ingested and is being reviewed in
the Ingest Review Window.
Reconfigurable? No.
Second
Button, Third
Row

(Play) If one of the following contexts is applicable, ‘Play’
is commanded.
1. Device Control Area is enabled
2. Material was ingested and is being reviewed in
the Ingest Review Window.
Reconfigurable? No.
Third Button,
Third Row 
(Forward) If one of the following contexts is applicable,
‘Shuttle Forward’ is commanded.
1. Device Control Area is enabled
2. Material was ingested and is being reviewed in
the Ingest Review Window.
Reconfigurable? No.
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Dseries Harris J/S (JSC-2) Jog-Shuttle Control Panel
Reference Operation
Button
Description Previous Keycap
Engraving
DALingest Functionality
Fourth
Button, Third
Row

(Pause) If one of the following contexts is applicable,
‘Pause’ is commanded.
1. Device Control Area is enabled
2. Material was ingested and is being reviewed in
the Ingest Review Window.
Reconfigurable? No.
Fifth Button,
Third Row 
(Stop) If one of the following contexts is applicable, ‘Stop’
is commanded.
1. Device Control Area is enabled
2. Material was ingested and is being reviewed in
the Ingest Review Window.
Reconfigurable? No.
Second
(CW) Button
Surrounding
Knob
MARK
SOM 1. If the Ingest Review Dialog is active, the ingested clip’s SOM is set to the timecode
displayed in the Ingest Review Dialog.
2. If the Ingest Review Dialog is not active, one of
the following functions is invoked followed by
updating the material duration (and possibly
EOM), according to the current context,
If a highlighted segment exists for the
loaded material, the segment SOM is set
to the displayed timecode in the Device
Control Area. The segment’s Duration and
EOM are updated according to the current
context.
If a highlighted event exists for the loaded
material, the event SOM is set to the
displayed timecode in the Device Control
Area. The event’s EOM and Duration are
updated according to the current context.
If segments and events do not exist or
neither is highlighted, the material’s SOM
is set to the displayed timecode in the
Device Control Area.
Reconfigurable? No.
Third (CW)
Button
Surrounding
Knob
GO TO
SOM 1. If the Ingest Review Dialog is active, move to the SOM of the ingested clip
2. If the Ingest Review Dialog is inactive, one of
the following functions is invoked:
Move to the SOM of the loaded material, if
segments and events do not exist or
neither is highlighted,
Move to the SOM of the highlighted
segment, if a segment is highlighted
Move to the SOM of the highlighted event,
if an event is highlighted
Reconfigurable? No.
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Dseries Harris J/S (JSC-2) Jog-Shuttle Control Panel
Reference Operation
Button
Description Previous Keycap
Engraving
DALingest Functionality
Fifth (CW)
Button
Surrounding
Knob
GO TO
EOM 1. If the Ingest Review Dialog is active, move to the EOM of the ingested clip
2. If the Ingest Review Dialog is inactive, one of
the following functions is invoked,
Move to the EOM of the loaded material, if
segments and events do not exist or
neither is highlighted,
Move to the EOM of the highlighted
segment, if a segment is highlighted
Move to the EOM of the highlighted event,
if an event is highlighted
Reconfigurable? No.
Sixth (CW)
Button
Surrounding
Knob
MARK
EOM 1. If the Ingest Review Dialog is active, the ingested clip’s EOM is set to the timecode
displayed in the Ingest Review Dialog.
2. If the Ingest Review Dialog is not active, one of
the following functions is invoked followed by
updating the material duration, according to the
current context,
If a highlighted segment exists for the
loaded material, the segment EOM is set
to the displayed timecode in the Device
Control Area. The segment’s Duration is
updated according to the current context.
If a highlighted event exists for the loaded
material, the event EOM is set to the
displayed timecode in the Device Control
Area. The event’s Duration is updated
according to the current context.
If segments and events do not exist or
neither is highlighted, the material’s EOM
is set to the displayed timecode in the
Device Control Area.
Reconfigurable? No.
Troubleshooting
Loss of JSC-2 Comms
The JSC-2 panel will occasionally fail to respond to the Jog/Shuttle Query message,
causing a ‘bad comm’. However, any action taken by the panel (such as a button
press or jog wheel movement) will re-establish the comm. state.
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Dseries Harris J/S (JSC-2) Jog-Shuttle Control Panel
Reference Configuration
Configuration
DALstation Configuration
To configure DALstation to use the JSC-2 panel, one of the following lines must
appear in the [Panel Configuration] section of the DALstation.ini configuration file:
Ingest Jog Shuttle Control Panel=" INGEST-JSC-2,COMX"
Where “COMX” denotes the serial port used to communicate with the device.
DALingest Configuration
Configuration of the JSC-2 panel is automatically performed and does not require any
in-put by the operator. Configurations of other panels connected via serial connection
(e.g. the DAL Jog/Shuttle Control Panel) are stored across sessions in the
DALingest.INI file.
Cabling Pinouts
A single JSC-2 Panel may be configured for use with DALstation or DALingest. The
JSC-2 connects using RS-422 serial communications.
JSC-2 Jog wheel interface RS422 Pin Configuration
DB9M pinouts (from the device perspective) are:
DB9M Function
Pin 1 GND
Pin 2 TX -
Pin 3 RX +
Pin 7 TX +
Pin 8 RX -
SER-4 - RJ45 to DB9F Converter
The following SER-4 card RJ45 to DB9F Converter pinouts are tested and working:
RJ-45 Function DB9F Function
Pin 1 TX + Pin 3 RX +
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Dseries Harris J/S (JSC-2) Jog-Shuttle Control Panel
Reference Configuration
RJ-45
Function
DB9F
Function
Pin 2 TX - Pin 8 RX -
Pin 3 GND Pin 1 GND
Pin 4 RX + Pin 7 TX +
Pin 5 RX - Pin 2 TX -
SER-16 - RJ45 to DB9F Converter
The following SER-16 card RJ45 to DB9F Converter pinouts are tested and working
with the SER-16 Windows driver.
RJ-45
Function
DB9F
Function
Pin 1 TX + Pin 3 RX +
Pin 2 TX - Pin 8 RX -
Pin 3 RX + Pin 7 TX +
Pin 4 GND Pin 1 GND
Pin 6 RX - Pin 2 TX -
USB to RS422 lead converter (DB9F to DB9F)
The following USB to RS422 lead converter (DB9F to DB9F) pinouts are tested and
working:
DB9F Function DB9F Function
Pin 4 RX + Pin 3 TX +
Pin 5 RX - Pin 8 TX -
Pin 8 TX + Pin 7 RX +
Pin 9 TX - Pin 2 RX -
NC Pin 1 GND
CONTROL DEVICE
For more information regarding standard D-Series cabling requirements and pinouts,
reference document: D-Series Cabling Standards.
© 2014 Imagine Communications Corp. Proprietary and Confidential 9-April-2014 | Page 19 of 21

Dseries Harris J/S (JSC-2) Jog-Shuttle Control Panel
Reference Unit Replacement
Unit Replacement
Notice to the Original Purchaser
If this unit fails under normal use, and the unit is within the Standard Warranty period
and/or is covered under a valid Support Contract with Imagine Communications, and
Imagine Communications determines - in its sole discretion - that the product is
defective, and provided that the purchaser returns the product, properly packaged
and freight prepaid to Imagine Communications, Imagine Communications will - at its
option - repair or replace the product.
No warranty is implied or expressed as to the suitability of this product for a particular
usage and Imagine Communications is not liable for any special, indirect, or
consequential damages, however caused.
To Return a Unit
Follow this procedure when returning a defective unit for replacement.
Stage
Action
1 Contact your Imagine Communications Representative to report the
problem.
2 Get an RMA number (Return Materials Authorization) for the unit from
Imagine Communications.
3 Request the proper “ship to” address:
The Americas
Europe, Asia, Africa
Imagine Communications
Automation
9800 S. Meridian Blvd
Englewood, CO 80112 USA
Ph [phone]
Imagine Communications
Automation
Eskdale Road
Winnersh Triangle
Reading, Berkshire
England RG41 5TS
Ph [phone]
4 Repackage the unit and Ship To: the Imagine Communications office
designated in stage 3.
5 Imagine Communications will, at its option, repair or replace the product.
© 2014 Imagine Communications Corp. Proprietary and Confidential 9-April-2014 | Page 20 of 21