Infinite Peripherals Stimare DPP-255 User manual

DPP–255
QUICK START GUIDE
Getting Started
The mobile thermal printer captures data from
personal computers and other host systems through
serial (RS232C), USB, or Bluetooth (MFi or SPP)
connectivity.
The versatile functionality built-in the printer allows
you to use the data output application of your choice.
2-Inch Mobile Printer
Charging Your DPP-255
Before operating the DPP-255 printer, install the
Lithium Ion rechargeable battery. A a fully depleted
battery, ensure the battery pack is charged for at
least 4 hours.
Note
Ensure the input cord is connected to the AC adapter
before charging the battery.
To prevent electrical damage to your printer and/
or battery pack, only use the approved AC charger
provided with the printer.
1. Pull the DC jack port tab backwards.
2. Insert the AC adapter into the port.
3. Introduce the AC adapter plug into an
appropriate power outlet to begin charging.
Note
LED status during charging is displayed.
Charging LED Status
Battery LED indicators display the modes of operation such as connection status and
charging and/or low battery conditions.
Color LED Status Action
Solid Red Paper is out or stopped
printing.
Turns green once paper
is replaced.
Flashes Red Printer head is over
heating.
Turn off printer.
Solid Green Battery charging
complete.
Power is on.
N/A
Flashes
Green
Battery is low. Charge battery.
Flashes Blue Bluetooth paired. N/A
Installing a Paper Roll
Before replacing the paper roll or closing the cover, ensure the mobile head is cool.
The mobile head may be very hot immediately after printing.
Note
Touching the mobile head while hot may result in burn injuries.
1. Open the paper cover by pressing the Open button.
If desired, turn the knob with your nger to set the width of the paper guide.
2. Insert the new paper roll so it unfolds from the bottom. Remove the paper core
when empty.
3. After the paper is inserted, adjust the paper guide so it’s wider than the width of
the paper, and then pull is out.
4. Press the Feed button until a small amount of paper appears.
Note
At least 12mm or more of the media should be seen above the top of the printer
before closing the printer cover.
5. Use both hands to close the paper cover to ensure it is closed completely.

QSG-10014 Rev C
Troubleshooting
After issuing a print job, the paper feeds correctly, but printed text does not
appear on the paper.
◊ Ensure the paper roll and/or paper cover are installed properly.
LED blinks red continuously.
◊ Battery voltage is too low.
◊ Printer is out of printer.
◊ Paper is not properly loaded.
Printed text and/or images are too light.
◊ Battery voltage is too low.
◊ Thermal media is not imaging correctly.
Printer stops responding to both print and paper feed commands.
◊ Reset the printer.
Product Returns
Use the link in step 1 to create an account and gain access to our Knowledge
Base and online support services. Through our online support center, you’ll be
able to download les, open a Support Ticket, manage your RMAs, view your
account Prole and subscribe to Alerts.
To request a RMA
1. Create a user account in the RMA Support Portal at http://ipcmobile.
com/support/rma/
2. Login to your user account and then click Create RMA Request.
3. Read the instructions provided and complete the online request form.
4. Note the assigned RMA number and write it clearly on your shipping
carton.
5. Ship your equipment to us using the address provided.
Warranty
Innite Peripherals does not warrant, and is not responsible for, any damage
to the DPP-255 Mobile Printer (“Product”) as a result of liquid or solid particle
intrusion into the Product or damage caused by dropping the Product. If a
material or workmanship defect arises with regard to any Innite Peripherals
product, and a valid claim is received within the Warranty Period, Innite
Peripherals (at Innite Peripherals’ sole discretion) will (1) repair the Product
using new or refurbished parts, or (2) replace the Product with a new or
refurbished Product. For purposes of this limited warranty, “refurbished”
means a product or part that has been substantially returned to its original
specications. In the event of a defect, these are your exclusive remedies.
Contact Information
Quick Start Guide | DPP—255 Mobile Printer
Specifications subject to change without notice. Infinite Peripherals, Mobilize Your Enterprise, Linea Pro, Infinea Tab and Infinea Omni are
trademarks of Infinite Peripherals, Inc. All other trademarks are the property of their respective owners.
Warnings & Cautions
Please observe the following precautions:
◊ Do not immerse the printer in water.
◊ The printer is intended for use indoors. When not in use, store it in a cool,
dry place.
◊ Do not place the printer near a heat source.
◊ Keep both the power supply and printer away from direct sunlight and/or
heat.
◊ Do not use any power adapter other than the one provided with this
printer. Using any other adapter could damage the printer and will void
your warranty.
◊ This printer should only be repaired by Infinite Peripherals. See https://
ipcmobile.com/support
Accessories
For current and future offerings go to our website, https://ipcmobile.com/
devices/dpp-255
Or
Contact your Innite Peripherals account representative for complete details.
Additional Information
Contact your Innite Peripherals account representative for any additional
product documentation.
Mobility Sales / Technical Support Center
Innite Peripherals, Inc.
17681 Mitchell N
Irvine, CA 92614
Toll-Free: [phone]
Ofce: [phone]
Website: ipcmobile.com
Headquarters / Main Warehouse
Innite Peripherals, Inc.
2312 Touhy Avenue
Elk Grove Village, IL 60007
Toll-Free: [phone]
Ofce: [phone]
Fax: [phone]
Developing Applications
Software is not provided with your mobile printer. Please contact your
reseller or Innite Peripherals for Third Party software solutions.
Integrating the printer with your mobile application requires the use of the
Innite Peripherals Software Developers Kit (SDK). The SDK incorporates
an API specically for developing applications to use the magnetic strip
functionalities of the mobile printer.
To download the InneaSDK or IPCMPPrinterSDK, access our Development
Portal at https://developer.ipcmobile.com/