Instar IN-7011 HD User manual

Chromium
Firefox Internet Explorer
Safari
/ New WDR 720p CMOS Sensor for adverse lighting conditions
/ Remote controlled pan & tilt via the internet
/ Video recording on MicroSD card (up to 32 GB)
/ Easy camera configuration via the integrated WebUI
/ Multi-level user managment and access control
/ Accessible over the internet via preinstalled DDNS address
/ Full smartphone integration (iOS & Android App)
/ Scheduled motion detection via image analysis
/ Automatic alarm by email and FTP video upload
IN-7011 HD
User Manual

Wide-Dynamic Range CMOS Sensor
e OmniVision® WDR Sensor raises the bar in security imaging with a
single-chip SOC sensor that combines 720p high-denition video with
WDR in a 1/3-inch optical format.
e sensor is build on a 4.3 micron OmniPixel3-HS™ pixel enabling 720p
HD at unparalleled low-light sensitivity and a dynamic range in colour
of 115dB - compared to the 60 dB of a regular VGA IP camera. Allowing
you to capture detail-rich colour video even in high-contrast lighting
conditions.
e 1280x720 pixel array provides 720p HD video at 25 frames per sec-
ond broadening the scope of your surveillance.

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INSTAR
e following topics will be shortly explained in this Quick
Installation Guide:
INSTAR HD IP Camera – Quick Installation
1. SAFETY WARNINGS...............................................................................3
2. PRODUCT FEATURES..............................................................................4
3. INSTALLATION..........................................................................................5
4. START UP...................................................................................................8
5. THE WEB USER INTERFACE...............................................................11
5.1 SOFTWARE..............................................................................................12
5.1.1 LANGUAGE........................................................................................12
5.1.2 REBOOT/RESET.................................................................................12
5.1.3 BACKUP..............................................................................................12
5.1.4 UPDATE..............................................................................................12
5.2 NETWORK...............................................................................................13
5.2.1 IP CONFIGURATION.........................................................................13
5.2.2 WiFi (not for IN-7011 HD PoE)............................................................13
5.2.3 DDNS...................................................................................................14
5.2.4 Point-to-Point (P2P)............................................................................15
5.2.5 UPnP....................................................................................................15
5.3 SYSTEM....................................................................................................16
5.3.1 INFO....................................................................................................16
5.3.2 DATE & TIME.....................................................................................16
5.3.3 USER....................................................................................................16
5.3.4 IR LED.................................................................................................16
5.3.5 ONVIF.................................................................................................17
5.3.6 SYSTEM LOG......................................................................................17
5.4 MULTIMEDIA..........................................................................................17
5.4.1 AUDIO.................................................................................................17
5.4.2 VIDEO.................................................................................................17
5.4.3 IMAGE.................................................................................................18
5.5 ALARM.....................................................................................................18
5.5.1 AREAS.................................................................................................18
5.5.2 ACTIONS.............................................................................................19
5.5.3 SCHEDULE.........................................................................................20
5.5.4 SMTP SERVER....................................................................................20
5.5.5 EMAIL.................................................................................................20
5.5.6 FTP......................................................................................................21
IN-7011 HD and IN-7011 HD PoE

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Your Manufacturer for Network and
Security Technology
More information (German/English) can be found
on www.instar.com
5.5.7 PHOTO SERIES...................................................................................21
5.5.8 SD CARD.............................................................................................22
5.6 MENU BAR................................................................................................22
5.6.1 SD CARD.............................................................................................22
5.6.2 SNAPSHOT..........................................................................................22
5.6.3 RECORD (only Internet Explorer)........................................................22
5.6.4 PLAYER (only Internet Explorer)..........................................................22
5.6.5 HELP....................................................................................................23
5.6.6 MJPEG (h.264).....................................................................................23
5.6.7 ALARM................................................................................................23
5.7 VIDEO MENU BAR..................................................................................23
5.7.1 AUDIO (only Internet Explorer)...........................................................23
5.7.2 MICROPHONE (only Internet Explorer).............................................23
5.7.3 DIGITAL ZOOM (only Internet Explorer)...........................................23
5.7.4 RECORD PATH (only Internet Explorer).............................................23
5.8 WEB USERINTERFACE UPDATE...........................................................24
5.9 PAN&TILT CONTROL.............................................................................25
5.9.1 CONTROL PAD..................................................................................25
5.9.2 POSITIONS.........................................................................................25
6. RESET YOUR CAMERA..........................................................................25
7. NIGHT VISION.........................................................................................26
8. ANDROID AND iPHONE APP.............................................................26
9. WINDOWS SOFTWARE.........................................................................28
10. RTSP STREAMING..................................................................................30
11. TECHNICAL DATA.................................................................................31
12. WARRANTY & DISPOSAL.....................................................................32
13. FAQ Questions & Answers.......................................................................33
14. AVAILABLEACCESSORIES...................................................................34
is manual is for the IP camera models IN-7011 HD and the IN-
7011 HD PoE. Unless otherwise noted, operations are identical for
both models. All photos and illustrations show the model IN-7011
HD.

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1 SAFETY WARNINGS
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CE-Conformity
Please read the following safety warnings carefully and keep them in a safe place.
Make sure the power cord is not near any hot surfaces.
Place the Power and Network cable properly so that no one can be hurt.
is device shall not be used by people (including children) with limited
physical, sensory and mental capabilities. Only the trained person that knows
how to use the device carefully can use the device.
Children should be supervised to make sure they don’t play with the device.
If the power cord of this device gets damaged, it can only be replaced by the
manufacturer or the customer service person or a similar qualied person to
avoid any damage to you and the device.
Never do any repair by yourself. By opening the device the warranty will automatical-
ly expire. If any repair is needed, please contact your INSTAR Service Center.
When cleaning, please never place the device in water.
Make sure you only install the device in a 100V - 240V power socket.
is device is suitable for indoor and outdoor use.
Only use this device to secure your home, oce and similar places. If you are plan-
ning to install the device in an public area please make sure you have all certicates
to do so.
Never install the device near explosive or ammable substances.
Don’t use the camera for any other purpose that it isn’t made for.
INSTAR does not give any warranty if you use any third party rmware or WebUI.
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is device suites the basic requirements of the European regulations for electromagnetic
compliance (2004/108/EC) and the low voltage regulations (2006/95/EC ).

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2 PRODUCT FEATURES
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»Wide Dynamic Range Megapixel CMOS sensor and ARM media processor
»22 Infrared-LEDs for nightvision 8 - 12 m
»Resolution: 720p (1280 x 720), 640 x 352 and 320 x 176
»CCTV f/1.2 lense with 6mm focal lenght and about 60 º diagonal eld of view
»Automatic IRcut lter for realistic colours during the day
»Integrated SDHC card slot for MicroSD cards up to 32 GB
»Pan&Tilt: 350 º horizontal and 90 º vertical
»10/100Mbit ethernet interface to connect to your router or PC
»WLAN compatible - 2.4 GHz Wi-Fi 802.11b/g/n (not for IN-7011 HD PoE)
»Remote access your camera with your smartphone (iOS , WinPhone8 & Android)
»Only the model IN-7011 HD PoE can be used via 802.3af Power-over- Ethernet!
»h.264 video encoding for reduced bandwidth requirements
»Video and snapshot recording on SD card is supported
»Video recording by alarm and FTP upload (only with SD card)
»Soware based motion detection by image analysis / Alarm notication by email
»Email and FTP snapshot upload - continuous and alarm triggered
Hardware
Connectivity
Software
Power over Ethernet or PoE technology describes a system to pass electrical power
safely through the unused lines 4,5,7,8 on the Ethernet cable. e IEEE standard for
PoE requires category 5 cable or higher for high power levels. e power comes from
a power supply within a PoE-enabled networking device such as an Ethernet switch or
power injectors that stand between a regular Ethernet switch and the powered device
(not included).
Due to the mandatory Ethernet cable connection all PoE cameras will be without wire-
less LAN (WiFi) support. All sections regarding wireless LAN are only eective for the
camera model IN-7011 HD (and not for the model IN-7011 HD PoE).

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3 INSTALLATION
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5
6
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4
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1IP65 Metal Casing High quality, weatherproofed camera casing
2Infrared-LEDs 22 IR LEDs (nightvision @ 850nm)
3Lense f/1.2 lense (focal length: 6mm / eld of view: ca. 60.º dia.)
4Photosensor Twilight-Switch for IR LEDs
5Network Port RJ45 LAN-port for the provided CAT5e LAN cable
(For the power supply according to IEEE802.3af only in case of the PoE model!)
6Power Connector 12V / 2A DC - Plug Ø: 2.1mm (in) / 5.5mm (out)
7Antenna Connector SMA WiFi antenna connector
(Not available in case of the IN-7011 HD PoE model!)
8Wall Mount Camera wall mount
9Alarm Output For external signalling devices and house automation
(potential free alarm output: max. 60VDC/125VAC and 1A)
10 Audio Input External microphone port
11 Audio Output For earphones and active speakers
12 Reset Button Reset your camera settings to the factory defaults
13 Alarm Input For external motion detectors such as the INSTAR IN-Motion 300
(the plug is marked by a “+” and “-” symbol)
*SD Card Slot Slot for MicroSD/SDHC cards up to 32 GB - 4 GB included
(on the mainboard inside the camera casing)
10

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e orange LED signals a hardware link to your router
and therefore should be on continuously. e green LED
should be ashing irregularly indicating network trac.
e green status LED on the powersupply has to be on con-
tinuously indicating a steady power supply. Please plug the
powersupply directly into a wall socket. Using it on a multi
power strip or an extension cord is not recommended.
Anleitung Soware CD
Android
iPhone
LINUX
MacOS
Windows
/Neuer WDR 720p CMOS Sensor auch bei schlechten Lichtverhältnissen
/FerngesteuertesNeigen und Schwenken über das Internet
/Aufzeichnung des Videosauf eine MicroSD Karte (bis 32 GB)
/Setzen der Kameraparameterüber die Weboberfläche
/Mehrstufige Benutzerverwaltungund Zugriffskontrolle
/Zugriff auf die Kamera ausdem Internet (DDNS)
/Einbindung der Kamera in Ihr Smartphone (iPhone & Android)
/ZeitgesteuerteBewegungserkennung per Bildvergleich
/Alarmierung per Email und Videoupload per FTP
IN-7011 HD
Bedienungsanleitung
MicroSD Karte
Take out the package content from the box: the camera, a CAT5e LAN cable, a 5 dBi
SMA WiFi antenna (not for the PoE model), mounting bracket and the soware CD.
Connect the camera to your Network
Connect the WiFi antenna to the SMA connector on the top of
camera´s wall mount (see #7, page 5), align it vertically to your
router and place the camera close to your Wi router for the rest
of the installation process. Please be aware that the camera has
to be installed via LAN cable rst before it can be used in your
wireless network - for an alternative please refer to the included
yer Plug&Play for a WPS integration. You can skip this step in
case of the PoE model.
Connect the power adapter to the camera cable (see #6, page
5) and plug it into a suitable power outlet. Both network indi-
cator LEDs on the network port will light up showing that the
camera is connected to your network. is step is optional for
the PoE model which can be used over PoE as well as via the
included power supply.
Plug the ethernet cable to the RJ45 LAN port on the
camera cable (see #5, page 5) and use it to connect the
camera to a free LAN port of your network router. For
a direct connection to your Windows PC or Mac, please
refer to our online FAQ section on www.faq.instar.de. But
we recommend to connect the camera to your network
router for the initial installation.

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Troubleshooting
e orange LED isn’t on
Your camera doesn’t have a connection to your router because the LAN cable is dam-
aged, the connector is loose or your camera is connected to a wrong port on your router
or switch.
e orange LED goes on and o every x seconds
Your camera is continously restarting - possibly because of a loose contact. Please check
the power connector on the camera side. Turn the plug by 180 degrees in both direction
and check if the problem persists. Make sure the green status LED on the power supply
is on continuously.
Connect the camera using an IN-LAN® Adapter (optional)
Simply plug one IN-LAN adapter into a power socket next to your broadband router
and connect the adapter to your router via an Ethernet cable. Plug the second IN-LAN
unit into an outlet close to your INSTAR camera and connect the camera to the IN-LAN
adapter using the camera’s Ethernet cable.
IN-LAN 500/p
Powerline Adapter
IN-LAN uses the household pow-
er grid to transfer data between
computers equipped with suitable
Additional accessories, like the IN-LAN Adapter, can be found in the accessories of your camera model on www.instar.de and are sold separately.
adapters and other network components. As a result, any power outlet can be used as a
network access point. IN-LAN is an intelligent and secure technology that lets you set
up a home network easily via your household power grid - without the need of complex
and expensive dedicated cabling.
For a direct cable connection between camera and computer, please note:
e network cable provided with the camera is not a crossover cable. It is just a nor-
mal patch cable. Most modern computers network interfaces support the automatic
switching between crossover and normal patch cable - you can use the cable that came
with the camera to connect it directly. If you are using an older system to connect your
camera directly you might need a crossover network cable.
To set up the camera for the rst installation we recommend to connect the camera
directly to your router. is router on the other side has to be connected with your com-
puter. Other ways of connections are only recommended to experienced users. Please
refer to our online documentation on www.faq.instar.de.

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Please start the setup wizard from the CD and install the INSTAR Camera Tool
linked on the CD for Windows, LINUX or MacOS. (You can nd documentations
for the use of other IP scanners on www.faq.instar.de)
Please start the INSTAR Camera Tool.
e camera tool will automatically nd all INSTAR IP cameras in your network
and will show their IP address.
In case your camera isn’t found right away please wait 10 to 15 seconds for your
routers DHCP service to assign an IP address to your camera.
You can also start the online setup wizard manually from the
included Installation.htm le on the CD or download the tool
directly from www.install.instar.de. Alternatively simply check
your router log le for a new DHCP address to avoid
installing additional soware. Your camera will send
a request for an IP address once connected to the
router via LAN cable and your router will list the
camera as a new device.
4 START UP
4.1 NETWORK INSTALLATION
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Doubleclick the camera’s IP address inside the camera tool to open the web user
interface (webUI) with your default browser and you will be greeted by the cam-
era’s login window. If so, please skip the following paragraph and go straight to 4.2
THE LOGIN (see page 10).

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To check the IP address of your Windows computer and your network parameters
please do the following:
1. Click on [START] -> and type in “cmd” into the search eld.
2. In the window that pops up please type “ipcong”.
3. Now the IP address and the subnet mask will be shown.
In case your camera isn’t automatically assigned an IP address, the camera will be shown
inside a wrong IP address space. A double click on the camera’s IP will then open the
IP / Network conguration window (see below) allowing to manually assign an address.
Please set the following information according to your network:
- IP Address (for example 192.168.x.x)
- Subnet Mask (for example 255.255.255.0)
- Gateway (IP Address of your router; for example 192.168.x.1)
- DNS Server (IP Address of your router; for example 192.168.x.1)
- Http Port (TCP Port; for example 80)
In case the INSTAR Camera Tool doesn’t nd your INSTAR IP camera please make
sure that both status LEDs on the LAN connector are active - the orange LED should be
continuously on indicating a hardware link and the green LED should ash irregularly
showing network communication.(see page 7).
Troubleshooting:

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How to setup your Camera without a router:
If you want to connect your camera directly to your computer, please set a xed IP
address for the network interface in your computer, as well as for the IP camera. You
can set the camera IP by using the INSTAR Camera Tool. As for Gateway and DNS
server please ll in the computer IP. Aer submitting the settings to the camera please
wait a moment until the camera has restarted. For a detailed instruction please refer to
our FAQ section on www.faq.instar.de.
EXAMPLE:
If your computer’s IP address is “192.168.178.10” then please give your camera an
IP like this “192.168.178.110”. For Subnet mask, Gateway and DNS Server please
use the same settings as for your computer (s. above). If your computer has the IP
“192.168.178.10” then the Gateway and DNS should be “192.168.178.1” and the sub
netmask is “255.255.255.0”.
For the rst installation of the camera please log in
with the following username and password:
Aer the login (Internet Explorer) you will be asked to install the ActiveX control
element. Please run it and conrm when your Internet Explorer is asking you to install
the control element:
4.2 THE LOGIN
4.3 PLUGIN INSTALLATION (only Internet Explorer)
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user: admin
password: instar

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5 THE WEB USER INTERFACE
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When accessing the webUI for the rst time aer installation, please allow the installa-
tion of the ActiveX control element (only Internet Explorer):
powered by HTML5/CSS3 & jQuery
For alternative browsers (Firefox, Chrome, Safari,...) please install the QuickTime Pl-
ugin. In case the plugin is installed already please conrm its permission (see below). If
the Video doesn’t start, please refer to chapter 13 FAQ.

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5.1 SOFTWARE
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Here you can choose the language of the web user inter-
face. e web user interface will reload aer you click
submit.
Here you can check the user interface and rmware ver-
sions. To restart or reset your camera simply check the
corresponding box and click submit. To avoid an un-
wanted reset, a remark will be show in a new window
and you need to conrm the command a second time
aer a 10 seconds countdown.
To save your camera settings please check the corre-
sponding box and click submit and you will be asked for
a le path and name. e default is cong_backup.bin and
the le path is the download folder of your browser. To
restore the settings check “Load Backup Copy”, browse
for the backup le and click submit.
5.1.1 SOFTWARE/LANGUAGE
5.1.2 SOFTWARE/REBOOT-RESET
5.1.3 SOFTWARE/BACKUP
5.1.4 SOFTWARE/UPDATE
You can download regular soware updates for your cam-
era from www.download.instar.de. Please use the browse
button to set the le path once you downloaded the up-
date and click “Submit” to upload the le to your camera.
Use the update function only when the camera is connect-
ed to the router by LAN cable!

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5.2 NETWORK
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If you cannot use the WPS service (Wireless Portected
Setup) to integrate the camera into you local WiFi net-
work - see included yer Plug & Play for further information
for the WPS function - click
search to start the WLAN
scanner. Just choose your own network and click “Join”.
Now you simply have to add the WiFi password (WLAN
Key) and click sumbit to save the settings. Aerwards you can use the Test-function to
verify your settings. Please disconnect the LAN cable and restart the camera (simply
unplug the power supply for 3 seconds). e camera will automatically - within max. 5
minutes - connect to your WiFi network. e cameras WiFi module will receive a new
address from your router - in case you didn’t assign a static IP address to your camera
yet (s. 5.2.1). You might have to use the INSTAR Camera Tool again to rediscover your
camera (s. 4). Your camera is now connected via WiFi!
Attention:
Your WiFi modules MAC address is not identical with the LAN MAC address of your
camera! In case you are using a MAC ltering rule for your WiFi network please deac-
tivate the lter and add your camera to the list of trusted devices before reactivating it.
Additional Remark:
Your camera supports a range of encryption standards - we recommend for your safety
and reliability of your connection, that you set your WiFi network to WPA2 (PSK) with
AES (or CCMP). With older routers choose WPA (PSK) / AES. Avoid using a mixed
mode like WPA&WPA2 - TKIP! If your WiFi stays unstable please choose a xed WiFi
channel for your router - we recommend the channels 1 - 6.
5.2.2 NETWORK/WiFi (not in the PoE model!)
5.2.1 NETWORK/IP CONFIGURATION
You can set whether the camera will be assigned an IP ad-
dress by your router (DHCP) or, if you want to manually
set a xed address. Please check page 8/9 on how to set
a xed IP address. In general, we recommend that you
deactivate the automatic service and set a manual IP to
avoid further trouble with the remote access to your cam-
era. For the RTSP Port please refer to 10. RTSP Stream-
ing for details on the use of the camera´s RTSP videostream.

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In case you want to use an account from DynDNS.org simply choose the third party
service and type in your personal login credentials. By doing so you will temporarily
deactivate your INSTAR DDNS address.
In case you are using several cameras behind a single internet access point, please set up
the third party address in only one of the cameras. Or if possible directly inside your
router! All your cameras will be accessible through this address - just assign a unique
HTTP port to every camera (s. 5.2.1). For example if camera 1 is assigned the HTTP
port 85 and camera 2 the HTTP port 86, use myaddress.dyndns.org:85 to reach camera 1
and myaddresse.dyndns.org:86 to be forwarded to camera 2.
EXAMPLE Portforwarding - Netgear:
Please refer to our online help www.faq.instar.de for detailed instructions for all com-
men routers.
Your camera comes with a personal DDNS address -
e.g. http://xxxx77.ddns-instar.de. Everything you need
for a remote access to your camera is a port forward-
ing rule (s. next page) in your router. You can access
your camera aerwards through the internet using this
http address.
Please visit our online FAQ section on www.faq.instar.de for detailed information on the
port forwarding setup as well as video instruction for many common routers. Or refer to
your router’s user manual for further guidelines on how to set up a port forwarding rule.
5.2.3 NETWORK/DDNS

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5.2.5 NETWORK/UPnP
5.2.5 NETWORK/Point-to-Point (P2P)
If you are using Universal Plug and Play for your net-
work devices. Please activate the UPnP service in your
camera. In case you are using a manual port forward-
ing rule in your router to access your camera from
the internet, make sure the cameras UPnP service is
deactivated! We recommend setting up a manual port
forwarding.
Activate the p2p function to access your camera from
the internet without the need for a port forwarding
in your router (s. 5.2.3). Simply add the camera as a
p2p camera in our InstarVision app (s. 8), scan the
QR code on the Network/P2P overlay in the WebUI
or from the sticker on the camera and add the camera
administrator login (s. 4.2).
You can access your camera even behind an IPv6 connection or or mobile AP
(UMTS/LTE, with changing WAN IP) ! Use the p2p function to access your camera
from the internet, when you cannot set a port forwarding for the camera necessary for
the DDNS service (s. 5.2.3).
ere are 3 ways to connect your camera. You can choose the apps Search function to
discover the p2p camera inside your local network, type in the User ID from the cam-
era´s web UI (or the sticker on the camera case) or use the QR code scanner to scan the
QR code (just hold your smartphone over the QR code - the scanner works automatical-
ly). e QR code in the web UI is created dynamically and will contain all information
the app needs to set up your camera. e QR code on the sticker will contain the camer-
a´s default settings to allow you to quickly set up the camera. We recommend that you
change the administrator password of the camera (s. 5.3.3) and use the QR code from
the web UI.
QR Code
Manually type in your User ID or...
...use the automatic network or QR scanner.

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5.3 SYSTEM
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5.3.3 SYSTEM/USER
You can set up the internal clock of the camera to be
either synchronised with your PC clock or with one of
several NTP servers. As long as your camera has ac-
cess to the internet it is recommended to use an NTP
server synchronisation to achieve a higher accuracy
for alarm trigger events. Please activate “Consider
Daylight Saving Time” when in eect.
5.3.4 SYSTEM/IR LED
5.3.1 SYSTEM/INFO
e Device Info menu gives you an overview of several
important camera parameters - like your soware ver-
sion and connection status.
5.3.2 SYSTEM/DATE & TIME
Here you can adjust the behaviour of the infrared
LEDs of the camera. You can choose between 2 modes
in which the LEDs are either always o or automatical-
ly switched on by a photodiode when it is getting dark.
e web user interface oers a 3-level user manage-
ment with dierent access rights for administrators,
operators and visitors. You can set user names and
passwords for all three user levels in the Users mask.
Guests will only have access to the videostream of the
camera, Userss in addition are able to use the pan&tilt
function and only the Administrator will have access to
all the camera’s conguration menus.

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Here you can adjust the volume of the cameras micro-
phones/audio-in as well as the audio-out signal.
5.4.1 MULTIMEDIA/AUDIO
5.4 MULTIMEDIA
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5.4.2 MULTIMEDIA/VIDEO
e video settings allow you to adjust the quality of all
3 videostreams of your camera. Please be adviced that
high quality settings come with high requirements for
your computer hardware and network bandwidth. Ad-
just the video quality to obtain a uent video accord-
ingly. Please refer to chapter 10: RTSP Streaming for
accessing the cameras streams 2 and 3.
5.3.5 SYSTEM/ONVIF
5.3.6 SYSTEM/SYSTEM LOG
e System log shows general notications for
the state of the cameras operating system .
ONVIF is a global standard for the interface of IP-based
security products. e ONVIF specication will ensure
interoperability between products regardless of manu-
facturer, allowing you to integrate your INSTAR cam-
era as a generic ONVIF camera into existing security
systems.