Intel Internet Station User manual

Intel®InBusiness™
Internet Station
User’s Guide

Copyright © 1999, Intel Corporation.
All rights reserved.
Intel Corporation
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Hillsboro OR 97124-6497
If you have general networking questions or need information about other Intel
products, call our Answers Line at 1-800-538-3373. Locate Customer Support
phone numbers and RMA information in Doing Business with Intel.
“Year 2000 Capable”
An Intel product, when used in accordance with its associated documentation, is
“Year 2000 Capable” when, upon installation, it accurately stores, displays,
processes, provides, and/or receives date data from, into, and between the
twentieth and twenty-first centuries, including leap year calculations, provided that
all other technology used in combination with said product properly exchanges
date data with it.
Intel Corporation assumes no responsibility for errors or omissions in this
publication, nor does Intel make any commitment to update the information
contained herein.
*Other product and corporate names may be trademarks of other companies and
are used only for explanation and to the owners’ benefit, without intent to infringe.
First Edition January 1999 PN 692807-002

Table of Contents
Overview .....................................................................................................5
Features ..........................................................................................5
Compatibility..................................................................................6
New Technologies.................................................................................7
InstantIP technology .......................................................................7
Modem Aggregation .......................................................................8
Modem Pooling ..............................................................................9
Auto Connect/Disconnect...............................................................9
Before You Begin ......................................................................................10
Order an ISP account ..........................................................................10
If you don’t have an ISP account..................................................11
If you already have an ISP account ..............................................11
Order telephone lines ...................................................................11
Order an ISDN line.......................................................................12
Get Connected ...........................................................................................13
Connect your equipment .....................................................................13
Connect the network cable ...........................................................14
Connect your modem or ISDN adapter ........................................14
Connect the power cord................................................................14
Organize your cables ....................................................................14
Front panel LEDs .........................................................................15
Internet Station Installation CD-ROM ................................................15
Use the Internet Station .............................................................................17
Set up workstations to browse ............................................................17
Manual setup .......................................................................................17
To configure a Windows NT 4.0 system ......................................17
To configure a Windows 95 system..............................................18
To configure other systems...........................................................18
Modem Pooling Installation on Workstations.....................................18
To install Modem Pooling ............................................................19
To install modem drivers ..............................................................19
Uninstall Internet Station software...............................................20

Modem Compatibiltiy List..................................................................20
Troubleshooting.........................................................................................21
Problems during initial installation ..............................................21
Problems during client installation...............................................21
Other Internet Station problems ...................................................22
Online Troubleshooting Information ..................................................23
Specifications and Compatibility ..............................................................25
Specifications List ........................................................................25
Software Compatibility List .........................................................26
Compliance and License Agreements........................................................27
Certification Statements ...............................................................27

5
Intel®InBusiness™ Internet Station
Overview
The Intel®InBusiness™ Internet Station is a powerful, yet simple communica-
tions device. When you use the Internet Station, networked computers have
simultaneous access to the Internet through a single Internet account.
The Internet Station Installation CD-ROM detects your network configurations. It
then offers specific setup options, based on your configurations, which help you
set up your network to use the Internet Station. Browser-based configuration
software walks you through a simple setup. This helps you get your Internet
Station up and working without investing a lot of time.
The Auto Disconnect feature makes sure that your ISP connection is off when it is
not in use. The Internet Station’s revolutionary InstantIP™ technology automati-
cally takes care of all network configurations. Two PC Card slots and one serial
port make the product flexible enough to grow with your network changes.
Modem Aggregation, the Internet Station’s newest feature, combines the speed of
two or three analog modems for faster Internet access.
With the Internet Station’s Modem Pooling feature, use additional modems for
faxing and data transmission to online services. Modem Pooling allows shared
access to the modems connected to the Internet Station.You can use the modems
available for pooling in the same way as you would a modem attached to your PC.
Features
•Shared, simultaneous Internet access for your network through a single Internet
account
•ISDN adapter or analog modem support for Internet connections
•Two PC Card slots and one serial port for easy modem upgrades
•Modem Aggregation for increased Internet access speed
•Modem Pooling gives users shared modem access for fax or data transfer
•Auto connect and disconnect makes sure that the ISP connection is available
when needed
•Simple network connection through the built-in 10Base-T Ethernet port
•InstantIP technology for automatic configuration of Internet protocols

6 Intel®InBusiness™ Internet Station
•Web browser-based configuration for fast and simple Internet setup
•Microsoft Internet Explorer* and Modem Pooling software included
Sending email over the Internet is easy using the email program included with
Internet Explorer or another email package. Email allows you to communicate
without the long distance charges.You only pay for your ISP account, usually
accessed through a local call.You can complement the power of the Internet
Station with the Intel®InBusiness™ eMail Station. The eMail Station coordinates
and manages your email services. For more information on the eMail Station, see
the product brochure in your Information Packet.
Compatibility
The Internet Station is compatible with other network products from Intel and
most manufacturers, this includes network adapters, print servers, hubs, switches,
and other networked devices. It is also compatible with any 10Base-T hub.
The Internet Station features automatic setup and web browser installation
compatible with Windows* 95, Windows 98, and Windows NT* 4.0 operating
systems.

7
Intel®InBusiness™ Internet Station
Any computer with Internet Explorer* 4.01, or Netscape Navigator* or Commu-
nicator* 4.06 (or newer versions of each) can access the Internet through the
Internet Station.
New Technologies
The Internet Station offers many new technologies that make your company’s
Internet access easier to manage.
InstantIP technology
InstantIP technology is a powerful feature of the Internet Station. It provides
simplified setup and administration of complicated Internet addresses. The
InstantIP technology design allows both beginner and experienced users to make
their network Internet-ready in minutes. InstantIP technology saves money on
additional software and Internet addresses that you may have to purchase. It also
provides advanced security features that protect computers, servers, and files on
the local network from external intrusions such as hackers on the Internet.
InstantIP technology combines four key functions: Dynamic Host Control
Protocol (DHCP), Network Address Translation (NAT), Domain Name Services
(DNS), and Dynamic Addressing.
DHCP
Dynamic Host Control Protocol is a standard that dynamically allocates
or leases Internet Protocol (IP) addresses to individual computers on the
local network. The Internet Station has a pool of addresses pre-installed.
Choose to use this range of addresses or a range that you have already set
up on your network. DHCP also configures the computers to automati-
cally use the Internet Station as their gateway to the Internet. The
alternative to DHCP is to manually configure the TCP/IP settings of
every computer on the network.
NAT
Network Address Translation translates IP addresses on the private
network (the Local Area Network) through a single IP address used by
the Internet Station. In other words, while multiple users are accessing
the Internet through the product, the public side (the Internet) only sees
the address of the Internet Station. When used in combination with

8 Intel®InBusiness™ Internet Station
DHCP, NAT alleviates the cost and complexity of having an IP address
for every computer on the network.
DNS
Domain Name Services simplifies Internet usage by mapping domain
names, a unique name that identifies the Internet site, to IP addresses, a
unique Internet Protocol number. It allows users to set up a distinct
domain name for a group of computers or other resource. DNS, for
example, allows the user to enter the more familiar domain name,
istation, instead of the IP address, 192.168.42.254, to communicate with
the Internet Station.
Dynamic Addressing
Dynamic Addressing on the Internet Station automatically accepts an IP
address assigned by your ISP every time you dial in. It also eliminates
complex configuration of the box.You can configure the Internet Station
to accept static addressing. Static addressing uses the same IP address
each time the Internet Station connects to your ISP.
Benefits of InstantIP technology
Cost Savings: requires less time and technical assistance
Increased Network Security: the outside only sees the Internet Station address
Simple IP Address Administration: automatic setup and maintenance
Flexibility: allows for dynamic and static configuration
To read more about InstantIP technology, access the white paper at http://
support.intel.com/support/inbusiness/internetstation.
Modem Aggregation
Modem Aggregation, a new feature for the Internet Station, improves the Internet
Station’s ability to increase the speed of access to the Internet. Modem Aggrega-
tion works by combining the speeds of 2-3 analog modems attached to the
Internet Station. When you want to send or receive information through the
Internet, the Internet Station detects which modem is free and uses that line. The
information you are sending or receiving does not have to wait in a queue until a
single modem’s line is free.
We refer to this technology as Multilink Protocol over Analog Lines and Analog
Bonding. To use the Modem Aggregation feature, your ISP must support Multilink

9
Intel®InBusiness™ Internet Station
technologies. If the ISP supports Multilink, you need to consider any additional
charges for its use.
Benefits of Modem Aggregation
Faster Internet and Information Transfer Access: decrease time spent on tasks
Readily Available Hardware: analog modems are readily available
Cost Savings: no need to pay for ISDN to increase access speed
Modem Pooling
Modem Pooling allows all users connected to the network access to the modems
connected to the Internet Station. Use extra modems for fax, data transfer, etc.
When you need to access a modem, select the program you want to use for your
task (DialUp Network, Microsoft Fax, etc.). The Modem Pooling software locates
an available modem and sends your file to it as if the modem where attached to
your PC. If you choose to use the Modem Pooling feature, you must assign at
least one of your modems for that purpose. Modems cannot be used for Internet
access and pooling at the same time. Each computer that will access the modem
pool needs to have the Modem Pooling software installed.
Benefits of Modem Pooling
Cost Savings: fewer modems and telephone lines
Office Wide Access to Modems for Fax and Data Transfer: easier task manage-
ment
Auto Connect/Disconnect
The Auto Connect/Disconnect feature makes sure that the connection to the ISP is
available when needed and off when not in use. The Internet Station configuration
looks for packets of information meant for the Internet. When the Internet Station
detects a packet, it automatically dials the ISP. Once connected a timer starts and
counts down to zero. When the timer reaches zero the Internet Station automati-
cally disconnects.
Benefits of Auto Disconnect
Cost Savings: do not pay for continuous access to ISP
Automatic Connection and Disconnection to the ISP: ease of account maintenance
To read more about Auto Disconnect technology, access the white paper at http://
support.intel.com/support/inbusiness/internetstation.

10 Intel®InBusiness™ Internet Station
Before You Begin
Before you begin to connect the Internet Station hardware or install the software,
you must have your hardware, software, and ISP services available. The Specifi-
cations and Compatibility section lists many options that the Internet Station
supports. Use these lists to make your hardware and software choices.
To configure the Internet Station you need a PC that uses Microsoft Windows 95,
98, or Windows NT 4.0 operating system. The PC must have a compatible web
browser. Compatible browsers are Microsoft Internet Explorer 4.01 and Netscape
Navigator or Communicator 4.06. The Internet Station Installation CD-ROM
contains a copy of the Microsoft Internet Explorer 4.01. If you do not have a
browser and choose to use Microsoft Internet Explorer, install it from the Installa-
tion CD-ROM.
To access the Internet you need
•an Internet Service Provider (ISP) account.
•an analog modem or ISDN terminal adapter.
•a dedicated telephone or ISDN line.
•computers connected to an Ethernet network.
ØNote: Modem Pooling and Modem Aggregation
The Internet Station supports up to three modems. Only one modem is required
for Internet access.To use Modem Aggregation, install up to three analog
modems for faster Internet access. Use the other modems for faxing and data
transmission to online services. Modem Pooling allows shared access to the
modems connected to the Internet Station.You can use the modems available
for pooling in the same way as you would a modem attached to your PC.
Order an ISP account
The first step is to order your ISP account. The ISP you select must use technolo-
gies compatible with the way you want to use your Internet Station. Review the
Internet Station features in the Overview section and make your decisions about
their use before you choose your ISP.

11
Intel®InBusiness™ Internet Station
If you don’t have an ISP account
Contact the Internet Service Provider (ISP) of your choice and establish an
account. Use the ISP panel of the Installation Poster to make sure you have all the
information you need for on-line setup.
ØTips for selecting an ISP
Check with your current long distance carrier to see what ISP services are
available.
Look in the Yellow Pages for a local ISP.
Check the rates and options offered by each ISP to find one that best fits your
needs.
The ISP panel of the Installation Poster provides a place to enter information
you will need for setup. Make sure the ISP gives you the information you need to
complete the ISP information.
If you already have an ISP account
Review the ISP panel of the Installation Poster included in your information
packet to make sure you have all the information requested. If you are unsure
about any information, contact your ISP and ask for help with the form.You will
need this information for on-line setup.
Order telephone lines
If your ISP and local telephone company both support ISDN lines, you can use
ISDN services. Whether you decide to have an ISDN line or analog lines, you
must have dedicated outside lines.
ØTips to help you decide
ISDN lines give you faster data transfers.
ISDN is usually more expensive.The phone rates, equipment costs, and ISP
rates are usually higher.
ISDN is more difficult to set up.
Telephone companies may have long lead-times for ISDN line installation.
Set up the Internet Station now with an analog telephone line. Later, you if you
choose, update to an ISDN line.
Use analog telephone lines and combine modem speed with Modem Aggrega-
tion for faster data transfer.

12 Intel®InBusiness™ Internet Station
Order an ISDN line
If you choose to use an ISDN line, the ISDN panel of the installation poster helps
you gather the information you need for setup.
The ISDN panel of the installation poster guides you through ordering an ISDN
phone line. Use the screen designated for your location. Use the North American
worksheet if you are in the United States or Canada. Use the International
worksheet if you are in any other area. Obtain the information from your ISDN
line supplier and the ISDN product manufacturer.
The Setup Wizard prompts you for this information.
ØNote: Modem Aggregation
You cannot aggregate ISDN adapters and analog modems. Modem Aggregation
only works with analog modems.
The Internet Station does not support the use of ISDN adapters for Modem
Pooling.

13
Intel®InBusiness™ Internet Station
Get Connected
Before you connect the Internet Station to your network and run the Installation
CD-ROM, make sure that you have made all of your hardware decisions and
connected it correctly.Your Internet Station package contains:
Internet Station
Power supply and 6 ft. cable
CableKeeper cable management ring
Internet Station Installation CD-ROM which includes
On-line User’s Guide
Setup Software
Microsoft Internet Explorer 4.01 and components
Modem Pooling Software
Information packet which includes
Installation Poster with ISP and ISDN information panels
Modem Compatibility List
Networking Basics:
general networking information
glossary of networking and Internet terms
Doing Business with Intel:
technical support information
Warranty statements
Registration Card
Wall mount template
Product Brochures
You need to have:
Modem(s) or an ISDN adapter
ISDN line or telephone lines for each modem
10Base-T hub or switch
Category 3 or 5 cable
Connect your equipment
Refer to the pictures in this guide and to the setup instructions on your Installation
poster.

14 Intel®InBusiness™ Internet Station
Connect the network cable
Attach a network cable to the RJ-45 connector of the Internet Station and your
10Mbps Ethernet hub. Use a Category 5 10Base-T cable for your connection.
Connect your modem or ISDN adapter
ØCaution: Make sure your Internet Station power is off before you connect or
disconnect modems.
Connect up to three modems to the Internet Station.The Internet Station only
supports the use of one ISDN adapter at a time.
Connect an external modem or ISDN adapter to the serial connector on the back
of the Internet Station and to a telephone line. If you use a PC card modem, slide
the card into a slot and seat it firmly. Make sure that the PC Card eject button is
fully extended. Use the connector supplied with the modem to connect the card to
a telephone line.
Connect the power cord
Connect the power supply to the Internet Station. Connect a power cord to the
power supply and to the power source. Press the Power button on the front panel
of the Internet Station. The Power button LED lights.
Organize your cables
Install the CableKeeper ring to keep your cables organized. Insert and rotate the
CableKeeper on the back panel of the Internet Station.
PC Card Slots 1 and 2 Reset button Serial port 10Base-T port
Power port

15
Intel®InBusiness™ Internet Station
Front panel LEDs
On power-up, the LAN, Serial, and PC Card LEDs light. The Serial and PC Card
lights blink while they detect the presence of a modem or ISDN adapter in each
port. During use, the LEDs light as shown below.
Internet Station Installation CD-ROM
The Installation CD-ROM sets up your computer to use the Internet Station.Your
computer needs to be able to use Internet networking on your LAN and have a
compatible Web browser installed. If you choose to use Modem Pooling, you
must install this software. The Installation CD-ROM detects what things you need
to add or change on your computer so that it meets these requirements. If your
computer needs changes or additional software, the Installation CD-ROM does
this for you. The CD-ROM guides you through each step. It gives you informa-
tion about each step and decision you need to make. When you finish the installer
from the CD-ROM and reboot, your Web browser launches. Continue installation
with the Setup Wizard.
Before you begin, close all Windows programs.
1 Insert the Internet Station Installation CD-ROM into the CD-ROM drive of the
Administrator’s computer. The CD-ROM starts automatically. If it does not,
explore your CD-ROM and double-click SETUP.EXE.
2 Select Setup on the first screen. Read the License Agreement. Click Yes to
continue.
3 The Setup Wizard program transfers files to your PC’s hard disk, and detects
necessaryinformation about your system.The Select Components screenshows
Power (green)
Solid: ready for use
Flashing: initiating
LAN (green)
Solid: connected
Flashing:
send/receive
Serial (green)
Solid: detected
Flashing:
modem activity
PC Card 1 (green)
Solid: detected
Flashing:
modem activity
PC Card 2 (green)
Solid: detected
Flashing:
modem activity

16 Intel®InBusiness™ Internet Station
any system or network changes that need to be made, and if a compatible
browser was detected. To use the Internet Station, you must have a compatible
browser installed. Click the More Info buttons for more information about
each option. Click Next.
4 If you choose to install Internet Explorer, the Internet Station shows the Li-
cense Agreement. This is a free, compatible browser. Accept the agreement.
Click Next to continue.
5 From the Installation Option screen, choose Minimal, Standard, or Full instal-
lation.A list of applications installed with each option is listed in the informa-
tion box. Click Next to continue.
6 The Destination Folder screen shows the location where the files will be lo-
cated. Click Next to continue, or enter your preferred location then click Next.
The bar shows the installation progress.
7 If you have changed any of your system’s configurations, the Internet Station
allows you to reboot.Yes is checked by default. Click OK.The Internet Station
software does not function until your system reboots.
After rebooting, your browser automatically goes to the Setup Wizard. Internet
connection is not complete. After you complete the Setup Wizard your Internet
Station is ready to use.

17
Intel®InBusiness™ Internet Station
Use the Internet Station
Once the Internet Station is set up, set up the other PCs on your network. Use the
Installation CD-ROM for fast set up and configuration of the workstations. If you
want to manually set up the workstations, use the Manual Setup instructions.
Set up workstations to browse
The Installation CD-ROM contains the software you need to set up additional PCs
so that they have Internet access through the Internet Station. Setup configures the
PC for Internet communication and installs a web browser.
Insert the Installation CD-ROM into a drive on your PC. If Setup does not start
automatically, run SETUP.EXE from the CD.
Follow the instructions on the screen.
ØNote: Modem Pooling Software
Install the Modem Pooling software if you want the PC to have access to modem
pooling.You do not need to install Modem Pooling software for Internet access
only.
Manual setup
The easiest way to set up a PC is to use the Installation CD-ROM. Setup installs
the software and automatically sets up your PC. If you prefer to do it manually,
follow these instructions.
To configure a Windows NT 4.0 system
1 Right-click Network Neighborhood and select Properties.
2 Click the Protocols tab and select the TCP/IP Protocol in the list. If TCP/IP
does not appear, install it. See your Windows text for TCP/IP installation in-
structions.
3 Click the Properties button and select the adapter type.
4 Make sure ‘ObtainAn IP Address From A DHCP Server’is selected.
5 Click the DNS tab.

18 Intel®InBusiness™ Internet Station
6 Clear all entered settings on this page except Host name. Enter your computer
name.
7 Click the OK bottom of the TCP/IP window.
8 Click OK to close and restart your computer.
To configure a Windows 95 system
1 Right-click Network Neighborhood.
2 Click the Properties pop-up menu.
3 Click the Configuration tab, select the TCP/IP networking component, and
select Properties.
4 Make sure ‘ObtainAn IP Address Automatically’is selected.
5 DNS Configuration: click the tab, and select Disable.
6 Select the Gateway tab and remove any addresses. Click OK.
7 Click OK to close the Network Control window.
8 Click OK to close and restart your computer.
To configure other systems
See the text for your operating system and set the system up for TCP/IP. Config-
ure the system to be a DHCP client. If the system does not support DHCP, set an
IP address that is unique to that system and in the range of 193.168.42.128 to
192.168.42.252.
Modem Pooling Installation on Workstations
You must install Modem Pooling software on any machine that you want to have
access to modem pooling. The software is included on the Installation CD-ROM.
Modem Pooling software installs automatically if you leave the Modem Pooling
option on the Installation CD-ROM selected during installation. The Internet
Station’s Modem Pooling software is compatible with Symantec* Winfax and
Winfax Lit. Your operating system (Windows 95, Windows 98, and Windows NT
4.0) contains applications that the Internet Station supports. Refer to your operat-
ing system text to find the list of programs installed with your operating system.
Some examples are Microsoft Fax, Dialup Networking, and HyperTerminal.

19
Intel®InBusiness™ Internet Station
To install Modem Pooling
1 Insert the Installation CD-ROM into the CD-ROM drive on your PC. If Setup
does not start automatically, run the SETUP.EXE from the CD.
2 On the Select Components screen, select the Modem Pooling option.
3 Setup configures your PC to use the modems on the Internet Station and in-
stalls the Modem Pooling software.
4 Click the Modem Pooling icon on the task bar.
5 Note the COM port of the modem you want to use in the Modem Pooling
window.
6 Now you can use the modems attached to the Internet Station just like they
where attached to your PC.
To install modem drivers
1 Click My Computer and select the Control Panel.
2 Click the Modem icon.
3 Under Hardware types, select Modem.
4 Click Next.
5 Click ‘Don’t detect my modem…’and select Next.
6 Locate your modem in the list and select it. If it is not in the list, select Stan-
dard Modem Types.
7 In the modem list, select Standard 9600 bps. This works for most modems,
despite the listed speed.
8 Click Next and select an Internet Station port (COM 3, 4, 5, or 6). If you do not
know which COM port to select, click the Modem Pooling icon on the Win-
dows task bar.
9 Select a COM port in the Install New Modem window.
10 Click Next.
11 Click Finish.

20 Intel®InBusiness™ Internet Station
Uninstall Internet Station software
To remove the software installed during setup:
1 Click the My Computer icon on your desktop.
2 Click the Control Panel folder.
3 Click the Add/Remove Programs icon.
4 Select the Internet Station User Software from the list. The Add/Remove but-
ton becomes active.
6 Click the Add/Remove button.
Modem Compatibiltiy List
For a complete, up to date list of compatible modems, go to the web site
http://support.intel.com/support/inbusiness/internetstation.
If you have trouble setting up your modem, ontact your Modem Manufacturer for
the modem initialization string that is compatible with Windows 9x.
Intel Customer Support at: 1-916-377-7000.