Intellisystem IT3G50 User manual

IT3G50/IT3G50W User’s Manual
Intellisystem Technologies S.r.l. - http://www.intellisystem.it
- 1 -
Before You Use This Product
The use of surveillance devices may be prohibited by law in your country. The
IT3G50/IT3G50W Network Camera is not only a high-performance web-ready
camera but also can be part of a flexible surveillance system. It is the user’s
responsibility to ensure that the operation of such devices is legal before installing
this unit for its intended use.
It is important to first verify that all contents received are complete according to the
list in the "Package Contents" chapter. Take notice of the warnings in “Quick
installation guide” before the IT3G50/IT3G50W Network Camera is installed, then
carefully read and follow the instructions in the “Installation” chapter to avoid
damages due to faulty assembly and installation. This also ensures the product is
used properly as intended.
The IT3G50/IT3G50W Network Camera is a network device and its use should be
straightforward for those who have basic network knowledge. The
“Troubleshooting” chapter in the Appendix provides remedies to the most common
errors in set up and configuration. You should consult this chapter first if you run into
a system error.
The IT3G50/IT3G50W Network Camera is designed for various applications including
video sharing, general security/surveillance, etc. The “How to Use” chapter
suggests ways to best utilize the IT3G50/IT3G50W Network Camera and ensure
proper operations. For the creative and professional developers, the "URL
Commands of The IT3G50/IT3G50W Network Camera " chapter serves to be a
helpful reference to customize existing homepages or integrating with the current
web server.
For paragraphs preceded by the reader should use caution to understand
completely the warnings. Ignoring the warnings may result in serious hazards or
injuries.

IT3G50/IT3G50W User’s Manual
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Table of Contents
Before You Use This Product......................................................................1
Package Contents....................................................................................4
Installation.............................................................................................6
Hardware installation..........................................................................6
Software installation...........................................................................8
Initial Access to the Network Camera..................................................11
Check Network Settings ..............................................................11
Add Password to prevent Unauthorized Access................................11
How to Use .....................................................................................12
Authentication............................................................................12
Installing plug-in..............................................................................13
Primary user’s capability ...................................................................14
Main Screen with Camera View.....................................................14
Digital Zoom..............................................................................15
Snapshot...................................................................................15
Client settings............................................................................16
Administrator’s capability ..................................................................19
Fine-tuning for Best Performance..................................................19
Opening accounts for new users ...................................................21
Build a security application ..........................................................22
Software revision upgrade ...........................................................23
Definitions in Configuration.....................................................................24
System parameters..........................................................................25
Security settings..............................................................................26
Network settings..............................................................................27
Network type.............................................................................27
HTTP ........................................................................................28
RTSP Streaming .........................................................................28
WLAN Configuration....................................................................30
DDNS.............................................................................................33
Access List......................................................................................34
Audio and Video...............................................................................35
General.....................................................................................35
Video Settings............................................................................35
Video orientation........................................................................35

IT3G50/IT3G50W User’s Manual
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Audio settings............................................................................36
Image Settings ..........................................................................37
Email & FTP ....................................................................................38
Email........................................................................................38
FTP ..........................................................................................38
Motion detection ..............................................................................40
Application settings..........................................................................42
Snapshot...................................................................................42
Weekly schedule.........................................................................42
Snapshot file name prefix............................................................42
Send out the snapshot while motion detection ................................ 42
Sequential operation...................................................................42
Method for sending snapshot........................................................43
System log......................................................................................45
Viewing system parameters...............................................................46
Maintenance....................................................................................47
Appendix..............................................................................................48
A. Troubleshooting ...........................................................................48
Status LED ................................................................................48
Reset and restore.......................................................................48
B. URL commands of the Network Camera...........................................49
Get server parameter values........................................................49
Set server parameter values ........................................................50
Available parameters on the server ...............................................51
Application page CGI command ....................................................62
Capture single snapshot ..............................................................63
Account management .................................................................65
System logs...............................................................................66
Configuration file........................................................................66
Upgrade firmware.......................................................................67
D. Technical specifications ................................................................. 68

IT3G50/IT3G50W User’s Manual
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Package Contents
IT3G50/IT3G50W Network Camera (Wired
or Wireless)
Power adapter
Camera stand
Software CD
Antenna (for wireless model only)

IT3G50/IT3G50WUser’s Manual
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Installation
In this manual, "User" refers to whoever has access to the Network Camera, and
"Administrator" refers to the person who can configure the IT3G50/IT3G50W Network
Camera and grant user access to the camera.
Hardware installation
Please verify that your product package contains all the
accessories listed in the foregoing Package Contents.
Depending on the user’s application, an Ethernet cable
may be needed. The Ethernet cable should meet the specs
of UTP Category 5 and not exceed 100 meters in length.
Upon powering up, the front blue LED will become lighted first and then the device will go
through booting process. During the booting process, both blue and red LEDs will be on
and the IT3G50/IT3G50W Network Camera will standby for getting IP address. After
getting IP Address, the LED will blink blue every second.
The Wireless IT3G50/IT3G50W Network Camera will first detect Ethernet. If it does not
connect to Ethernet, the IT3G50/IT3G50W Network Camera will try WLAN. During the
searching and connecting process to the wireless access point or station, the red LED of
the IT3G50/IT3G50W Network Camera will flash every second. Until the
IT3G50/IT3G50W Network Camera connects to the other wireless device, the red LED
will become lighted. Operating in either network mode, the blue LED will flash every
second as heartbeat to indicate alive.
Connect the power adapter jack to the Network
Camera before plugging in to the power socket. This will
reduce the risk of accidental electric shock.

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To install in Ethernet
Make sure the Ethernet is firmly connected to a switch hub. After attaching the Ethernet
cable plug in the power adapter. If the LED turns out to be steady blue, go to next
paragraph “Software installation”. If the Ethernet is not available, IT3G50/IT3G50W
Network Camera will switch to wireless LAN mode.
To install in wireless LAN (IT3G50W Model Only)
If the Ethernet is not available while power on, the IT3G50W Network Camera will search
for any access point with the SSID “default”. Once any access point is found, the LED will
turn blue to wait for installation. If the network environment cannot meet the default
settings, install IT3G50W Network Camera in Ethernet to proceed with wireless LAN
configuration.
Software installation
In this manual, "User" refers to whoever has access to the IT3G50-IT3G50W Network
Camera , and "Administrator" refers to the person who can configure the
IT3G50-IT3G50W Network Camera and grant user access to the camera.
At the end of the hardware installation, the Administrator must place the product
software CD into the CD-ROM drive of the PC running in MS Windows. An auto-run
program will pop up (If the program is not on auto-run, go to the root directory of the
software CD and click on “autorun.exe”).
Click on “IT3G50-IT3G50W Network Camera Wizard” to run installation program.

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Upon Wizard’s start up, a searching box will pop up. This program searches for
IT3G50-IT3G50W Network Camera s or Video Servers on the same LAN:
After searching, Video Servers or IT3G50-IT3G50W Network Camera s will be located by
the Installation Wizard. There may be several entries shown in the window. The
Administrator may differentiate the IT3G50-IT3G50W Network Camera s with the serial
number.
For the series number in the “Serial Number” field, please check the label on the bottom
of the camera
The IP addresses shown in the "Current IP Address" field reflect those on the local network.
They may be from the DHCP server. If there is no DHCP server, the camera will try to find
a free IP address (this takes from 15 second to 3 minutes, depending on the LAN status).
The method of finding IP address is seeking from 192.168.0.99, to 192.168.0.254. If any
of the address inside this range is free, the IT3G50-IT3G50W Network Camera will be
assigned to this IP address, and its subnet mask would be 255.255.255.0. If none of the

IT3G50/IT3G50WUser’s Manual
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addresses is free, the IT3G50-IT3G50W Network Camera will try the range from
192.168.0.2 to 192.168.0.98. After an IP address is assigned to the camera, the
“Activity” status LED blinks.
The UPnP function will always assign an IP address for the IT3G50-IT3G50W Network
Camera . The Administrator can click on button “Link to selected device” to connect the
I.E. to the camera.
If the camera is not on the IP installer list, click on the “Search” button to search for the
camera on the LAN.
There may be many IT3G50-IT3G50W Network Camera s in the local network. Users can
differentiate the IT3G50-IT3G50W Network Camera s with the serial number. The serial
number is printed on the labels on the carton and the back of the IT3G50-IT3G50W
Network Camera body.

IT3G50/IT3G50WUser’s Manual
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Once installation is complete, the Administrator should proceed to the next
section "Initial access to the Network Camera" for necessary checks and
configurations.
Initial Access to the Network Camera
Check Network Settings
The IT3G50-IT3G50W IT3G50/IT3G50W Network Camera can be connected either
before or immediately after software installation onto the Local Area Network. The
Administrator should complete the network settings on the configuration page,
including the correct subnet mask and IP address of gateway and DNS. Ask your
network administrator or Internet service provider for the detail information. By
default the IT3G50-IT3G50W IT3G50/IT3G50W Network Camera requires the
Administrator to run installation every time it reboots. If the network settings are to
remain unchanged, disable the Install option. Refer to “Network settings” on the
System Configuration page for details. If any setting is entered incorrectly and cannot
proceed to setting up the IT3G50-IT3G50W Network Camera, restore the factory
settings following the steps in the “Troubleshooting” chapter of the Appendix.
Add Password to prevent Unauthorized Access
The default Administrator’s password is blank and the IT3G50-IT3G50W
IT3G50/IT3G50W Network Camera initially will not ask for any password. The
Administrator should immediately implement a new password as a matter of prudent
security practice. Once the Administrator’s password is saved, the IT3G50-IT3G50W
IT3G50/IT3G50W Network Camera will ask for the user’s name and password before
each access. The Administrator can set up a maximum of twenty (20) user accounts.
Each user can access the IT3G50-IT3G50W IT3G50/IT3G50W Network Camera except
to perform system configuration. Some critical functions are exclusive for the
Administrator, such as system configuration, user administration, and software
upgrades. The user name for the Administrator is permanently assigned as “root”.
Once the password is changed, the browser will display an authentication window to

IT3G50/IT3G50WUser’s Manual
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ask for the new password. Once the password is set, there is no provision to
recover the Administrator’s password. The only option is to restore to the
original factory default settings.
How to Use
Authentication
After opening the Web browser and typing in the URL of the IT3G50-IT3G50W
Network Camera, a dialogue window pops up to request a username and password.
Upon successful authentication, the following figure is displayed.
The foreground is the login window and the background shows the message if
authentication fails. The user may check the option box to save the password for future
convenience. This option is not available to the Administrator for obvious reason.

IT3G50/IT3G50WUser’s Manual
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Installing plug-in
For the initial access to the IT3G50/IT3G50W Network Camera in Windows, the web
browser may prompt for permission to install a new plug-in for the Network Camera.
Permission request depends on the Internet security settings of the user’s PC or
notebook. If the highest security level is set, the computer may prohibit any installation
and execution attempt. This plug-in has been registered for certificate and is used to
display the video in the browser. Users may click on to proceed. If the web
browser does not allow the user to continue to install, check the Internet security
option and lower the security levels or contact your IT or networking supervisor for
help.

IT3G50/IT3G50WUser’s Manual
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Primary user’s capability
Main Screen with Camera View
The main page layout has two parts:
Configuration functions: The camera can be configured using these user interfaces.
Camera View: What the IT3G50-IT3G50W camera sees.
Click on the configuration link to the left of the image window to enter the configuration
page.

IT3G50/IT3G50WUser’s Manual
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Digital Zoom
Click on the magnifier icon under the camera view then the digital zoom control panel
will be shown. Uncheck “Disable digital zoom” and use the slider control to change the
zoom factors.
Snapshot
Click on “Snapshot”, web browser will pop up a new window to show the snapshot.
Users can pint at the snapshot and click the right button of mouse to save it.

IT3G50/IT3G50WUser’s Manual
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Client settings
At the initial access to the “Connection type” page in Windows, the web browser will ask
for a new plug-in installation, the plug-in being the IT3G50-IT3G50W Network Camera.
This plug-in has been registered for certification and can be used to change the
parameters at the client’s site. The user may click on to install the plug-in. If
the web browser does not allow the user to complete the installation, check the

IT3G50/IT3G50WUser’s Manual
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Internet security to lower the security level or contact your IT or networking supervisor.
There are two settings for the client side. One is “Media Options” for users to
determine the type of media to be streaming. The other is “Protocol Options” which
allows choices on connection protocol between client and server. There are two
protocols choices to optimize your usage – UDP and TCP.
The UDP protocol allows for more real-time audio and video streams. However, some
packets may be lost due to network burst traffic and images may be obscured.
The TCP protocol allows for less packet loss and produces a more accurate video
display. The downside with this protocol is that the real-time effect is worse than that
with the UDP protocol.
If no special need is required, UDP protocol is recommended. Generally speaking, the
client’s choice will be in the order of UDP →TCP. After the IT3G50-IT3G50W
IT3G50/IT3G50W Network Camera is connected successfully, “Protocol Option” will
indicate the selected protocol. The selected protocol will be recorded in the user's PC
and will be used for the next connection. If the network environment is changed, or the

IT3G50/IT3G50WUser’s Manual
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user wants to let the web browser to detect again, manually select the UDP protocol,
save, and return HOME to re-connect.
<url> http://<IT3G50/IT3G50W Network Camera>/client.html
<IT3G50/IT3G50W Network Camera> is the domain name or the original IP address of
the IT3G50-IT3G50W Network Camera.

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Administrator’s capability
Fine-tuning for Best Performance
Best performance generally equates to the fastest image refresh rate with the best
video quality, and at the lowest network bandwidth as possible. The three factors,
“Maximum frame rate”, “Constant bit rate”, and “Fix quality” on the Audio and Video
Configuration page, are correlative to allow for achieving the best performance
possible.

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For Best Real-Time Video Images
To achieve good real-time visual effect, the network bandwidth should be large enough
to allow a transmission rate of greater than 20 image frames per second. If the
broadband network is over 1 Mbps, set the “Fix bit rate” to 1000Kbps or 1200Kbps, and
set “Fix quality” at the highest quality. The maximum frame rate is 30. If your network
bandwidth is more than 512Kbps, you can fix the bit rate according to your bandwidth
and set the maximum frame rate to 30 fps. If the images vary dramatically in your
environment, you may want to slow the maximum frame rate down to 20 fps in order
to lower the rate of data transmission. This allows for better video quality and the
human eyes cannot readily detect the differences between those of 20, 25, or 30
frames per second. If your network bandwidth is below 512 Kbps, set the “Fix bit rate”
according to your bandwidth and try to get the best performance by fine-tuning with
the “Maximum frame rate”. In a slow network, greater frame rate results in blur images.
Another work-around is to choose “160x120” in the “Size” option for better images.
Video quality performance will vary somewhat due to the number of users viewing on
the network; even when the parameters have initially been finely tuned. Performance
will also suffer due to poor connectivity because of the network’s burst constraint.
Only Quality Images Will Do
To have the best video quality, you should set “Fix quality” at “Detailed” or “Excellent”
and adjust the “Maximum frame rate” to match your network’s bandwidth. If your
network is slow and you receive “broken” pictures, go to the TCP protocol in
“Connection type” and choose a more appropriate mode of transmission. The images
may suffer a time delay due to a slower connection. The delay will also increase with
added number of users.
Somewhere Between Real-Time and Clear Images
If you have a broadband network, set “Fix quality” at ”Normal” or better, rather than
setting “Fix bit rate”. You can also fix the bandwidth according to your actual network
speed and adjust the frame rate. Start from 30 fps down for best results but not below
15 fps. If the image qualities are not improved, select a lower bandwidth setting.

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Opening accounts for new users
Protect IT3G50/IT3G50W Network Camera by passwords
The IT3G50-IT3G50W IT3G50/IT3G50W Network Camera is shipped without any
password by default. That means everyone can access the IT3G50/IT3G50W Network
Camera including the configuration as long as the IP address is known. It is necessary
to assign a password if the IT3G50/IT3G50W Network Camera is intended to be
accessed by others. Type a new word twice in ➀to enable protection. This password is
used to identify the administrator. Then add an account with user name and password
for your friends in ➁. IT3G50-IT3G50W IT3G50/IT3G50W Network Camera can
provide twenty accounts for your valuable customers or friends. You may delete some
users from ➂.