Intellisystem IT3G50 User manual

IT3G320/IT3G320W User’s Manual
Intellisystem Technologies S.r.l. - http://www.intellisystem.it
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Before You Use This Product
The use of surveillance devices may be prohibited by law in your country. The
IT3G320-IT3G320 Network Camera is not only a high-performance
web-ready camera but also can be part of a flexible surveillance system. It is the
user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to
the list in the "Package Contents" chapter. Take notice of the warnings in “Quick
installation guide” before the IT3G320-IT3G320 Network Camera is installed,
then carefully read and follow the instructions in the “Installation” chapter to
avoid damages due to faulty assembly and installation. This also ensures the
product is used properly as intended.
The IT3G320-IT3G320 Network Camera is a network device and its use should
be straightforward for those who have basic network knowledge. The
“Troubleshooting” chapter in the Appendix provides remedies to the most
common errors in set up and configuration. You should consult this chapter first if
you run into a system error.
The IT3G320-IT3G320 Network Camera is designed for various applications
including video sharing, general security/surveillance, etc. The “How to Use”
chapter suggests ways to best utilize the IT3G320-IT3G320 Network Camera
and ensure proper operations. For the creative and professional developers, the
"URL Commands of The IT3G320-IT3G320 Network Camera " chapter serves to
be a helpful reference to customize existing homepages or integrating with the
current web server.
For paragraphs preceded by the read
er should use caution to understand
completely the warnings. Ignoring the warnings may result in serious
hazards or injuries.

IT3G320/IT3G320W User’s Manual
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Table of Contents
Before You Use This Product ....................................................................... 1
Package Contents ..................................................................................... 4
Installation .............................................................................................. 4
Hardware installation ........................................................................... 6
Software Installation ........................................................................... 9
Initial Access to the IT3G320-IT3G320 Network Camera .................... 12
Check Network Settings ............................................................... 12
Add Password to Prevent Unauthorized Access ................................ 12
How to Use ....................................................................................... 13
Authentication ............................................................................. 13
Installing plug-in ............................................................................... 14
Primary user’s capability .................................................................... 15
Main Screen with Camera View ...................................................... 15
Client settings ............................................................................. 18
Administrator’s capability ................................................................... 22
Fine-tuning for Best Performance ................................................... 22
Opening accounts for new users .................................................... 24
Build a security application ........................................................... 25
Software revision upgrade ............................................................ 26
Definitions in Configuration ...................................................................... 27
System parameters ........................................................................... 28
Security settings ............................................................................... 29
Network settings ............................................................................... 30
Network type .............................................................................. 30
HTTP .......................................................................................... 32
RTSP Streaming .......................................................................... 32
LAN Configuration (For ireless Model Only) ................................ 33
DDNS .............................................................................................. 36
Access List ....................................................................................... 37
Audio and Video ................................................................................ 38
Video Settings ............................................................................. 38

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Video orientation ......................................................................... 38
Audio settings ............................................................................. 39
Image Settings ............................................................................ 40
Camera Control ................................................................................. 41
Email & FTP ...................................................................................... 43
Email ......................................................................................... 43
FTP ............................................................................................ 43
Motion detection ............................................................................... 45
Application settings ........................................................................... 47
Snapshot .................................................................................... 47
eekly schedule .......................................................................... 47
Snapshot file name prefix ............................................................. 47
Send out the snapshot while motion detection ................................. 47
Sequential operation .................................................................... 48
Method for sending snapshot ........................................................ 48
System log ....................................................................................... 50
Viewing system parameters ................................................................ 51
Maintenance ..................................................................................... 52
Appendix ............................................................................................... 53
A. Troubleshooting ............................................................................ 53
Status LED .................................................................................. 53
Reset and restore ........................................................................ 54
B. URL commands of the IT3G320-IT3G320 Network Camera ............. 54
Get server parameter values ......................................................... 54
Set server parameter values ......................................................... 56
Available parameters on the server ................................................ 58
Camera Control ........................................................................... 71
Recall ......................................................................................... 72
Application page CGI command ..................................................... 73
Capture single snapshot ............................................................... 75
Account management .................................................................. 75
System logs ................................................................................ 77
Configuration file ......................................................................... 78
Upgrade firmware ........................................................................ 78
D. Technical specifications .................................................................. 79

IT3G320/IT3G320W User’s Manual
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Package Contents
IT3G320-IT3G320 Network
Camera ( ired or ireless) Mounting Kit & Pads
Software CD
Power adapter Antenna (For ireless Model
Only)

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Installation
In this manual, "User" refers to whoever has access to the IT3G320-IT3G320
Network Camera , and "Administrator" refers to the person who can configure the
IT3G320-IT3G320 Network Camera and grant user access to the camera.
Hardware installation
Please verify that your product package contains all
the accessories listed in the foregoing Package
Contents. Depending on the user’s application, an
Ethernet cable may be needed. The Ethernet cable
should meet the specs of UTP Category 5 and not
exceed 100 meters in length.
Upon powering up, the front red LED will become lighted first and then the device
will go through booting process. During the booting process, red, blue and green
LEDs will be on. After booted, the IT3G320-IT3G320 Network Camera will
standby for getting IP address. After getting IP Address, the green LED will blink
every second.
The IT3G320/IT3G320 IT3G320-IT3G320 Network Camera will first detect
Ethernet. If it does not connect to Ethernet, the IT3G320-IT3G320 Network
Camera will try LAN. During the searching and connecting process to the
wireless access point or station, the red LED of the IT3G320-IT3G320 Network
Camera will flash every second. Until the IT3G320-IT3G320 Network Camera
connects to the other wireless device, the red LED will become lighted. Operating
Connect the power adapter jack to the
Network Camera before plugging in to the power
socket. This will reduce the risk of accidental
electric shock.

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in either network mode, the green LED will flash every second as heartbeat to
indicate alive. If the red LED is blinking, please check the network connections.
To install in Ethernet
Make sure the Ethernet is firmly connected to a switch hub. After attaching the
Ethernet cable plug in the power adapter. If the LED turns out to be steady blue, go
to next paragraph “Software installation”. If the Ethernet is not available,
IT3G320-IT3G320 Network Camera will switch to wireless LAN mode.
To install in wireless LAN (IT3G320W Model Only)
If the Ethernet is not available while power on, the IT3G320 Network Camera
will search for any access point with the SSID “default”. Once any access point is
found, the LED will turn blue to wait for installation. If the network environment
cannot meet the default settings, install the IT3G320 Network Camera in
Ethernet to proceed with wireless LAN configuration.

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Software Installation
In this manual, "User" refers to whoever has access to the IT3G320-IT3G320
Network Camera , and "Administrator" refers to the person who can configure the
IT3G320-IT3G320 Network Camera and grant user access to the camera.
At the end of the hardware installation, the Administrator must place the product
software CD into the CD-ROM drive of the PC running in MS indows. An auto-run
program will pop up (If the program is not on auto-run, go to the root directory of
the software CD and click on “autorun.exe”).
Click on “IT3G320-IT3G320 Network Camera izard” to run installation
program.
Upon izard’s start up, a searching box will pop up. This program searches for

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IT3G320-IT3G320 Network Camera s or Video Servers on the same LAN:
After searching, Video Servers or IT3G320-IT3G320 Network Camera s will be
located by the Installation izard. There may be several entries shown in the
window. The Administrator may differentiate the IT3G320-IT3G320 Network
Camera s with the serial number.
For the series number in the “Serial Number” field, please check the label on the
bottom of the camera
The IP addresses shown in the
"Current IP Address" field reflect
those on the local network. They
may be from the DHCP server. If
there is no DHCP server, the camera
will try to find a free IP address (this
takes from 15 second to 3 minutes,
depending on the LAN status). The
method of finding IP address is
seeking from 192.168.0.99, to
192.168.0.254. If any of the
address inside this range is free, the
IT3G320-IT3G320 Network
Camera will be assigned to this IP address, and its subnet mask would be
255.255.255.0. If none of the addresses is free, the IT3G320-IT3G320 Network
Camera will try the range from 192.168.0.2 to 192.168.0.98. After an IP address
is assigned to the camera, the “Activity” status LED blinks.
The UPnP function will always assign an IP address for the IT3G320-IT3G320
Network Camera . The Administrator can click on button “Link to selected device”
to connect the I.E. to the camera.
If the camera is not on the IP installer list, click on the “Search” button to search for

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the camera on the LAN.
There may be many IT3G320-IT3G320 Network Camera are in the local network.
Users can differentiate the IT3G320-IT3G320 Network Camera s with the serial
number. The serial number is printed on the labels on the carton and the back of
the IT3G320-IT3G320 Network Camera body.

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Initial Access to the IT3G3 0-IT3G3 0W
Network Camera
Check Network Settings
The IT3G320-IT3G320 Network Camera can be connected either before or
immediately after software installation onto the Local Area Network. The
Administrator should complete the network settings on the configuration page,
including the correct subnet mask and IP address of gateway and DNS. Ask your
network administrator or Internet service provider for the detail information. By
default the IT3G320-IT3G320 Network Camera requires the Administrator to
run installation every time it reboots. If the network settings are to remain
unchanged, disable the Install option. Refer to “Network settings” on the System
Configuration page for details. If any setting is entered incorrectly and cannot
proceed to setting up the IT3G320-IT3G320 Network Camera , restore the factory
settings following the steps in the “Troubleshooting” chapter of the Appendix.
Add Password to Prevent Unauthorized Access
The default Administrator’s password is blank and the IT3G320-IT3G320 Network
Camera initially will not ask for any password. The Administrator should
immediately implement a new password as a matter of prudent security practice.
Once the Administrator’s password is saved, the IT3G320-IT3G320 Network
Camera will ask for the user’s name and password before each access. The
Administrator can set up a maximum of twenty (20) user accounts. Each user can
access the IT3G320-IT3G320 Network Camera except to perform system
configuration. Some critical functions are exclusive for the Administrator, such as
system configuration, user administration, and software upgrades. The user name
for the Administrator is permanently assigned as “root”. Once the password is
changed, the browser will display an authentication window to ask for the new

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password. Once the password is set, there is no provision to recover the
Administrator’s password. The only option is to restore to the original
factory default settings.
How to Use
Authentication
After opening the eb browser and typing in the URL of the IT3G320-IT3G320
Network Camera , a dialogue window pops up to request a username and password.
Upon successful authentication, the following figure is displayed.
The foreground is the login window and the background shows the message if
authentication fails. The user may check the option box to save the password for
future convenience. This option is not available to the Administrator for obvious

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reason.
*If the administrator (root user) assigns no password, everybody can access the
homepage directly.
Installing plug-in
For the initial access to the IT3G320-IT3G320 Network Camera in indows, the
web browser may prompt for permission to install a new plug-in for the
IT3G320-IT3G320 Network Camera . Permission request depends on the Internet
security settings of the user’s PC or notebook. If the highest security level is set, the
computer may prohibit any installation and execution attempt. This plug-in has
been registered for certificate and is used to display the video in the browser. Users
may click on to proceed. If the web browser does not allow the user to
continue to install, check the Internet security option and lower the security levels
or contact your IT or networking supervisor for help.

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Primary user’s capability
Main Screen with Camera View
The main page layout has three parts:
Configuration functions: The camera can be configured using these user
interfaces.
Camera View: hat the camera sees.
Pan/Tilt control buttons: These buttons provide a command interface to control
the aim of the camera.
Click on the configuration link to the left of the image window to enter the
configuration page.
The Confi uration:
“Snapshot” The button provides users a fast way to capture a single image of the

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video from the IT3G320-IT3G320 Network Camera .
“Client Settings”
Clicking on this button links you to the client setting pages, please check the
following session for more details.
“Configuration” Only the Administrator can access camera configurations.
The camera view:
The information bar at the top of the camera view shows the connection type to the
IT3G320-IT3G320 Network Camera and the current date/time.
The camera view provides not only the live video, but also a way to aim the Network
Camera to different target. Using mouse to click on the target inside the video will
command the IT3G320-IT3G320 Network Camera to aim at the target.

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View capabilities
This feature allows users to open a digital zoom control window to specify the zoom
factor for specified area in the camera view. Users can also move the white frame to
select the area of the video that she/he wants to view.
“Disable digital zoom” The checkbox selection allows users to disable/enable the
digital zoom function.
“Zoom Factors” The range of zoom factor is from 100% to 400%, users can select
any integer factor inside this area.
“Hide” Click on this button can close the digital zoom control window.
“Play” The option will connect to the IT3G320-IT3G320 Network Camera . The button is

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the same one as “Pause”.
“Pause” The option will pause the video, but the connection remains. The button is the
same one as “Play”.
“Stop” The option will disconnect to the IT3G320-IT3G320 Network Camera .
“Play volume” Click on this button can adjust the audio volume.
“Mute” Disable audio at client side.
The pan/tilt control buttons:
The direction buttons are for Left, Right, Up, Down, and Home functions. The Home button
centers the camera.
“Go to” Once the Administrator has determined the preset positions; the User can aim the
camera using this control.
“Pan speed”
This button sets the moving range of the “Left” and “Right” commands.
“Tilt speed”
This button sets the moving range of the “Up” and “Down” commands.
“Pan”
This button commands the camera to pan from the current position to the left-most
and then to the right-most position. After panning, the camera returns to the original
position.
“Patrol”
This button commands the camera to patrol between the preset positions on the
Patrol List, which can be modified on the “Camera control page”. After one patrol cycle,
the camera returns to the original position.
“Stop” This stops the “Auto Pan” command or “Auto Patrol” command.
Client settings
At the initial access to the “Connection type” page in indows, the web browser will
ask for a new plug-in installation, the plug-in being the

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IT3G320-IT3G320 Network Camera . This plug-in has been registered for
certification and can be used to change the parameters at the client’s site. The user
may click on to install the plug-in. If the web browser does not allow the
user to complete the installation, check the Internet security to lower the security
level or contact your IT or networking supervisor.
There are two settings for the client side. One is “Media Options” for users to
determine the type of media to be streaming. The other is “Protocol Options” which
allows choices on connection protocol between client and server. There are two
protocols choices to optimize your usage – UDP and TCP.

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The UDP protocol allows for more real-time audio and video streams. However, some
packets may be lost due to network burst traffic and images may be obscured.The TCP
protocol allows for less packet loss and produces a more accurate video display. The
downside with this protocol is that the real-time effect is worse than that with the UDP
protocol.
If no special need is required, UDP protocol is recommended. Generally speaking, the
client’s choice will be in the order of UDP → TCP. After the IT3G320-IT3G320
Network Camera is connected successfully, “Protocol Option” will indicate the selected
protocol. The selected protocol will be recorded in the user's PC and will be used for the
next connection.
If the network environment is changed, or the user wants to let the web browser to

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detect again, manually select the UDP protocol, save, and return HOME to re-connect.
<url> http://<IT3G320-IT3G320W Network Camera >/client.html
<IT3G320-IT3G320 Network Camera > is the domain name or the original IP
address of the IT3G320-IT3G320 IT3G320-IT3G320 Network Camera .