Interalia XMU+ System manual

Installation Handbook

Copyrights
This manual and the software accompanying it are
copyrighted © 2009-2016by Interalia Inc. ®
XMU+ Installation Handbook
18-IG-000-002-07-EN-85
All rights reserved. No part of this book, including interior design, cover
design, and icons, may be reproduced or transmitted in any form, by any
means (electronic, photocopying, recording, or otherwise) without the
prior written permission of Interalia Inc.
Interalia Inc.
Marketing Department
275 - 6815 8th Street NE
Calgary, Alberta, Canada T2E 7H7
Phone: [phone]
Interalia and the publisher have used their best efforts in preparing this
book as accurately and completely as possible, however we do not make
any guarantees or warranties regarding its content.
Trademarks
Interalia is a registered trademark of Interalia Inc.
XMU+ is a registered trademark of Interalia Inc.
All other product names and services identified throughout this book are used in
an editorial fashion only, and for the benefit of such companies. No such use, or
the use of any trade name, is intended to convey endorsement or other
affiliation with the book.

XMU+ Installation Handbook rev.06 i
Note: For the latest revision of this guide please go to
http://www.interalia.com/xmu.php
Table of Contents
Chapter 1: Before You Start
In this chapter....................................................................................... 1
Unpacking the XMU+ ........................................................................... 3
Hardware Accessories Checklist ...................................................................3
Cable Checklist..............................................................................................4
Rear Panel.....................................................................................................6
Chapter 2: Installing the XMU+
In this chapter....................................................................................... 9
Connecting the XMU+ to its Power Supply......................................... 11
To connect AC Power................................................................................. 12
To wire DC Power....................................................................................... 12
Chapter 3: Applying Hardware Settings to XMU+ Line Cards
In this chapter..................................................................................... 13
Applying T1 Line Card Settings .......................................................... 15
RJ45 Pin-Out............................................................................................... 16
To set T1 Primary Option Switch................................................................ 16
To set T1 Secondary Option Switch ........................................................... 18
Chapter 4: Cabling the XMU+
In this chapter..................................................................................... 21
Matching XMU+ Cables and Connectors............................................ 23
Matching Connector Pinouts to XMU+ Line Cards..................................... 25
RJ-21 50-pin Connector.............................................................................. 25
RCA/Phono Connectors.............................................................................. 26
Cabling the XMU+ Control Card................................................................................ 27

ii Table of Contents
Common Interface Tables (By Application)......................................... 28
Call Processing/Auto Attendant Applications.............................................. 28
GPT iSDX and Realitis; Siemens 9005-9006, HiPath 3000/4000; Intecom; ITT
3100; HICOM 300 Series; Mitel SX50, SX200, SX2000; Toshiba Perception
Rolm 9751, CBX 8000, CBX 9000; TadarianCoral. ......................... 29
AT&T Dimension 2000 .......................................................................... 29
AT&T G2, G3, and Definity (option 1) ................................................... 30
AT&T G2, G3, and Definity (option 2) ................................................... 30
AT&T System 75/85 .............................................................................. 31
Ericsson MD 110 ................................................................................... 31
Harris 20/20 LH and 20/20 M ................................................................ 32
Hitachi EDX, MDX, and LDX................................................................. 32
Hitachi HCX-5000.................................................................................. 33
Microtel GTD-5 ...................................................................................... 33
Microtel Omni......................................................................................... 34
NEC NEAX2400 .................................................................................... 34
Nortel SL-1®or Meridian-1® (option 1), DMS-100, SL-100, and Centrex
............................................................................................................... 35
Nortel SL-1®or Meridian-1® (option 2) 35
ROLM 9200 ........................................................................................... 36
Siemens Saturn..................................................................................... 36
Solid State Junior and Senior Executive ............................................... 37
MOH Applications ....................................................................................... 37
MWR Applications....................................................................................... 38
About XMU+ Operating Modes........................................................... 39
Continuous Play (CP)............................................................................ 39
Synchronized Continuous Play (SCP)................................................... 39
Level Start/Pulse Return - Single Play (LS/PR-SP) .............................. 40
Level Start/Pulse Return - Multiple Play (LS/PR-MP) ........................... 40
Level Start/Level Return - Single Play (LS/LR-SP)............................... 40
Pulse Start/Level Return (PS/LR).......................................................... 41
Pulse Start/Pulse Return (PS/PR)......................................................... 41
Ring Start (R)......................................................................................... 41
Ring Start without Loop Current Check (RN) ........................................ 41
Ring Start/Tone Disconnect (RT) & (RT+)............................................. 41
Ring Start/DTMF Disconnect (RD)........................................................ 41
Ring Start/Busy Disconnect (RB) .......................................................... 41
Ring Start/Busy Disconnect (RB+) ........................................................ 42
Ring Start/Quick Answer (RQ)............................................................... 42
Ring Immediate (RI) .............................................................................. 42

XMU+ Installation Handbook rev.06 iii
Chapter 5: Recording and playing a message from the front
panel
To record a message.......................................................................... 45
To play a message............................................................................. 45
Chapter 6: Setting line card operating mode
To set line card operating modes........................................................ 49
Chapter 7: XMU+ Approvals
In this chapter..................................................................................... 51
XMU+ Approvals ................................................................................ 53
Safety Approvals......................................................................................... 53
Telecom Approvals ..................................................................................... 53
Emissions Approvals................................................................................... 54
Waste Electrical and Electronic Equipment (WEEE) Directive................... 54
End User License Agreement
Important Read Carefully.................................................................... 56
Software Product License................................................................... 56

iv Table of Contents

Before You Start
1
This handbook is a guide to aid installation of your XMU+ unit. Full
instructional manuals can be found on the CD included in your shipment.
Because of its ability to adapt to a variety of situations, the technical features
of the XMU+ unit ordered by your company are unique. Before you start to
install the XMU+ unit, you should:
Unpack the XMU+ unit, using the checklists provided, to ensure that all
required components are available.
Identify the features of your particular XMU+ unit.
Understand the general requirements of the XMU+ unit, including
environmental, power connection, and PBX requirements.
In this chapter...
ŠUnpacking the XMU+ on page 3.
ŠHardware Accessories Checklist on page 3.
ŠCable Checklist on page 4.

2Chapter 1
Before You Start

Handset
AC Power Cord
Rack Mounting Bracket
XMU+ Installation Handbook rev.06 3
Unpacking the XMU+
Unpacking the XMU+
The XMU+ has a number of standard components that accompany it, as well as several
optional accessories that may have been ordered by your company. When you unpack
the XMU+, use the following checklists to ensure that all required components have
been included with your XMU+ unit:
ŠAll standard hardware accessories. See Hardware Accessories Checklist on page 3.
ŠAll cables and connectors associated with the XMUCOM+ software. See Cable
Checklist on page 4.
Any optional line cards.
Hardware Accessories Checklist
Use the following checklist to ensure that all standard hardware accessories have been
supplied with the XMU+ unit:
Handset.
Power Cord (AC systems only). Two power cords are required for
XMU+ units with dual AC supplies.
19" Rack Mounting Bracket and screws (for rack and wall mounting large
chassis).
XMU+ Installation and Maintenance Guide. XMU+ QuickStart Guide.
XMUCOM+ software. (on same CD)
MOH cable kit (with MOH line cards only).
See Cable Checklist on page 4 for a list of items included in the
MOH cable kit.
Standard cable kit.
See Cable Checklist on page 4 for a list of items included in the
standard cable kit.
Line Cards (pre-installed).
Rubber feet for XMU+ tabletop mounting.
23" Rack Mounting Bracket and screws, small XMU+ chassis only
(optional).
Wall Mounting Bracket - small XMU+ chassis only (optional).

4Chapter 1
Before You Start
Cable Checklist
Several cables and connectors are required to connect the XMU+ unit to XMUCOM+
software, a PBX, and other external devices. Use the following checklist to ensure that
all required cables and converters have either been:
Included in the cable kit(s) shipped with the XMU+. The standard cable kit is
always included with the XMU+, while the MOH cable kit is only shipped with
those XMU+ units ordered with an MOH card.
Purchased separately. Many industry standard cables are not provided with the
XMU+, since the number and types of these cables needed depend on the number and
types of line cards installed in the XMU+.
Type of cable...
# included...
# to be
purchased...
RJ-11 (standard
telephone) cable
RJ-45 to RJ-45
crossover cable
RJ-11 connector and standard telephone
0
# required:_____
cable for modem connection to the
XMUCOM+ PC.
RJ-45 to RJ-45 crossover cable for Ethernet
1 in standard
# required:_____
(direct) connection to the XMUCOM+ PC.
cable kit
RJ-45 connector and Category 5 UTP cable
0
# required:_____
for Ethernet (direct) connection to the
XMUCOM+ PC.

XMU+ Installation Handbook rev.06
5
Unpacking the XMU+
Type of cable...
# included...
# to be
purchased...
RJ-21 50-pin male connector and
0
# required:___________
appropriate coaxial cable to connect each
line card to a PBX or other external device.
RJ-21 cable
RCA/Phono cable
Standard RCA/Phono male connector and
appropriate cable for each MOH input and
output port.
In each MOH
# required:
cable kit:
___________
4 RCA to
lead
2 RCA to
RCA
___________
RJ-45 connector
RJ-45 connector and Category 5 UTP cable
0
# required:
for each T1 line card.
___________
RJ-21 to RJ-11 breakout cable (optional).
Can be
# required:
This cable converts the RJ-21 to eight RJ-11
included (if
connectors.
ordered with
___________
XMU+).
RJ-21 to unterminated 20 ft. cable
Can be
# required:
(optional).
included (if
___________
ordered with
XMU+).
RJ-21 to eight RJ45 connector
Can be
# required
included (if
___________
ordered with
XMU+).

6Chapter 1
Before You Start
Rear Panel
The rear panel features differ between the small and large XMU+ chassis.
Small Chassis
Large Chassis
Feature... Provides ports for the following functions...
Control Card MODEM - RJ-11 port used to connect to XMUCOM+.
REMOTE - RJ-11 port used to program messages
from a remote location using a touch tone telephone.
ALARM - Provides 2 x 5 header connections for
alarm circuitry.
SERIAL-1 - RS-232 port used for future applications.
SERIAL-2 - RS-232 port used for future applications.
NETWORK - RJ-45 port used to connect to
XMUCOM+ via an Ethernet network.

Hybrid Analog
RJ-21 port used to perform analog ACD, Call
Line Card
Processing, and Auto Attendant applications.

XMU+ Installation Handbook rev.06
7
Unpacking the XMU+
Feature...
Provides ports for the following functions...
MOH Line Card
Standard RCA/Phono input/output ports used to
perform music-on-hold functions.
T1 Line Card
RJ-45 port used to perform digital ACD, Call
Processing, and Auto Attendant applications.
Blank Face Plate
Warning sticker placed on unusable slots.
Warning
AC Power Input
AC power input connector. On the XMU+ small chassis,
the front panel LED illuminates to indicate power to the
unit.
On the XMU+ large chassis, a status indicator is
associated with each power input.
Green - OK/Online.
Red - Fault/Power Fail.
DC Power Input
DC power input connector. On the XMU+ small chassis,
the front panel LED illuminates to indicate power to the
unit.
On the XMU+ large chassis, a status indicator is
associated with each power input.
Green - OK/Online.
Red - Fault/Power Fail.

8Chapter 1
Before You Start

ESD
Electrostatic
Discharge
Installing the XMU+
2
The installation process consists of physical installation at the appropriate
location, connecting the XMU+ to its designated power supply, and checking
system startup.
Before beginning the installation process, line card settings must be applied to
the appropriate line cards.
Caution: The installation of an XMU+ unit should only be
completed by a qualified telecommunications /
electronics technician. Standard static discharge
precautions must be followed when handling
any internal components. ESD precautions
should also be observed.
Interalia cannot be held responsible for damage to parts or equipment
caused by improper handling or installation.
In this chapter...
ŠConnecting the XMU+ to its Power Supply on page 11.

10 Chapter 2
Installing the XMU+

XMU+ Installation Handbook rev.06 11
Connecting the XMU+ to its Power Supply
Connecting the XMU+ to its Power Supply
The XMU+ small chassis can be connected to either an AC or DC power supply.
The appropriate Power Supply card comes pre-installed in the back of the unit, as
shown below:
Small Chassis with AC Power Supply
AC Power
The XMU+ large chassis can also be connected to either an AC or DC power supply. In
some cases, the XMU+ large chassis will have dual power supplies installed to ensure
that a secondary power supply is available if the primary power supply to the XMU+
fails, as shown below. The dual power supplies can be one AC and one DC, dual AC, or
dual DC. In these cases, you will need to connect both XMU+ power supplies.
Large Chassis with Dual Power Supply (AC and DC)
LED indicators
DC Power
AC Power
When dual power supplies are available, both supplies will have an LED indicator that
will be green when the supplies are working normally (sharing the power supply load). If
one of the power supplies goes out of service (the LED showing red), the other power
supply takes over the entire load.

12 Chapter 2
Installing the XMU+
XMU+ AC Port
XMU+ DC Port
To connect AC Power
The AC outlet on the XMU+ is auto voltage sensing, from 110 VAC to 240 VAC.
To meet XMU+ power requirements, ensure that the necessary power sockets (AC or
DC) are available, unoccupied, and have a protective earth/ground connection.
Note: Note: Since the AC power cord is the disconnect for the XMU+, ensure that the
AC receptacle is near the unit.
Sicherheitshinweis: Der Netzstecker ist die An-/Ausschaltung für die XMU+.
Vergewissern Sie sich deshalb, daß der Nestzanschluß in der Nähe der
Maschine und leicht erreichbar ist.
1. Connect the appropriate end of the detachable power cord to the nearest 110/
240 VAC outlet.
2. Connect the other end of the power cord to the AC port on the XMU+.
3. Since the XMU+ immediately activates when it is supplied with AC power, you
should check system startup.
4. Repeat Steps 1 and 2 for systems with a secondary AC power supply.
To wire DC Power
Certain PBX units supply a DC voltage to which the XMU+ can be connected using a
flying lead wire. For dual DC power supplies, use two flying lead wires and a separate
terminal strip and fuse for each. XMU+ DC power should always be wired by a DC-
wiring trained technician.
Note: Before you start to wire DC power, ensure the correct fuse rating (5 amps
minimum) is used by the PBX. The actual fuse rating used to wire the XMU+ DC
power should not exceed the safe rating of the wire used.
1. Connect the appropriate -48 VDC wires to the designated inputs on the XMU+
terminal strip:
Ground to
Positive to +
Negative to -
2. Connect the appropriate -48 VDC wires to the designated outputs on the PBX.
3. Since the XMU+ immediately activates when it is supplied with DC power, you
should check system startup.
4. Repeat Steps 1 to 3 for systems with a secondary DC power supply.
Flying Lead Wire
& Terminal Strip

Applying Hardware Settings
3
to XMU+Line Cards
Each XMU+ line card is unique, in both its design and its effect on
the functional capabilities of the XMU+. Some XMU+ line cards
require specific settings to be applied so they can perform
appropriately with your PBX.
Note: Note: Since the AC power cord is the disconnect for the XMU+,
ensure that the AC receptacle is near the unit.
Sicherheitshinweis: Der Netzstecker ist die An-/Ausschaltung für die
XMU+. Vergewissern Sie sich deshalb, daß der Nestzanschluß in der
Nähe der Maschine und leicht erreichbar ist.
Interalia cannot be held responsible for damage to parts or equipment
caused by improper handling or installation.
In this chapter...
ŠApplying T1 Line Card Settings on page 15.

14 Chapter 3
Applying Hardware Settings to XMU+ Line Cards