AVer EVC170 User manual

AVer EVC170
User Manual

Federal Communications Commission Statement (Class A)
NOTE: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to pro-vide reasonable
protection against harmful interference when the equipment is operate din a commercial environment.
This equipment generates, uses, and can radiate radiofrequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.
For warranty period, please refer to the warranty card.
CE Class A (EMC)
This product is herewith confirmed to comply with the requirements set out in the Council
Directives on the Approximation of the laws of the Member States relating to Electromagnetic
Compatibility Directive 2014/30/EU.
Warning - This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures to correct this
interference.
Copyright
© 2019 by Aver Information Inc. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any form by
any means without the written permission of AVer INFORMATION Inc.
Trademarks
AVer is registered trademarks of AVer Information Inc. Other trademarks used herein for description
purpose only belong to each of their companies.
Disclaimer
No warranty or representation, either expressed or implied, is made with respect to the contents of this
documentation, its quality, performance, merchantability, or fitness for a particular purpose.
Information presented in this documentation has been carefully checked for reliability; however, no
responsibility is assumed for inaccuracies. The information contained in this documentation is subject
to change without notice. In no event will AVer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use this product or documentation, even if
advised of the possibility of such damages.

The mark of Crossed-out wheeled bin indicates that this product must not be disposed of with your
other household waste. Instead, you need to dispose of the waste equipment by handing it over to
a designated collection point for the recycling of waste electrical and electronic equipment. For
more information about where to drop off your waste equipment for recycling, please contact your
household waste disposal service or the shop where you purchased the product.
Remote Control Battery Safety Information
-Store batteries in any cool & dry place.
-Do not dispose used batteries in domestic waste. Dispose batteries at special collection points or
return to stores if applies.
-Remove the batteries if they are not in use for long period of time. Battery leakage and corrosion
can damage the remote control, dispose batteries safely.
-Do not mix and use old and new batteries.
-Do not mix and use different types of batteries: alkaline, standard (carbon -zinc) or rechargeable
(nickel-cadmium).
-Do not dispose batteries in a fire.
-Do not attempt to short circuit the battery terminals.
Headquarters
AVer Information Inc.
www.aver.com
8F, No.157, Da-An Rd., Tucheng Dist.,
New Taipei City
Taiwan
USA
AVer Information Inc.
www.averusa.com
668 Mission Ct
Fremont, CA 94539, USA
Toll-free: 1(877)528-7824
Local: 1(408)263-3828
[email protected]
European
AVer Information Europe B.V.
Westblaak 140, 3012KM, Rotterdam, Netherland

CONTENTS
INTRODUCTION .................................................................................................................... 4
Features....................................................................................................................................................... 4
Package Contents........................................................................................................................................ 5
INSTALLATION ..................................................................................................................... 6
Getting Familiar with the EVC -Series........................................................................................................... 6
Main System............................................................................................................................................ 6
MIC.......................................................................................................................................................... 7
Camera.................................................................................................................................................... 8
Remote Controller.................................................................................................................................... 9
Connections ............................................................................................................................................... 11
Connecting Monitors (VGA Out/HDMI Out)............................................................................................ 12
Connecting the Camera (Camera In) ..................................................................................................... 12
Connecting the MIC (MIC In) ................................................................................................................. 13
Connecting the LAN (RJ-45).................................................................................................................. 13
Connecting the Power (DC 12V)............................................................................................................ 13
Connecting PC (VGA in/HDMI In).......................................................................................................... 14
Connecting the Audio (Audio In/Out)...................................................................................................... 14
USB Storage (USB Ports)...................................................................................................................... 15
Secure the Cable................................................................................................................................... 16
CAMERA AND MICROPHONE INTRODUCTION ................................................................... 17
Using the Camera ...................................................................................................................................... 17
Infrared Sensor (IR).................................................................................................................................... 17
Positioning the MIC .................................................................................................................................... 18
AVER EVC WIZARD SETUP ................................................................................................. 19
Start....................................................................................................................................................... 19
Language............................................................................................................................................... 19
Site Name.............................................................................................................................................. 20
Network Setting ..................................................................................................................................... 20
Public IP Configuration (Outside of Firewall):......................................................................................... 21
Private IP Configuration (behind firewall port forwarding):...................................................................... 22
SIP Setting............................................................................................................................................. 24
AVER EVC OPERATION....................................................................................................... 27
Before You Begin....................................................................................................................................... 27

Home Screen ............................................................................................................................................. 27
Configuration Icons................................................................................................................................ 27
Camera and MIC Icons.......................................................................................................................... 28
WAN Address........................................................................................................................................ 28
Real-Time Clock .................................................................................................................................... 29
System Info............................................................................................................................................ 29
Dial............................................................................................................................................................. 30
Hang up the call..................................................................................................................................... 32
Video Layout.......................................................................................................................................... 32
Phonebook................................................................................................................................................. 33
Group..................................................................................................................................................... 33
New Site (Contact in Phonebook).......................................................................................................... 40
Contacts List.......................................................................................................................................... 43
Favorite.................................................................................................................................................. 43
Online Phonebook ................................................................................................................................. 44
3rd-Party Cloud Meetings ...................................................................................................................... 44
Blacklist Managment.............................................................................................................................. 45
Call History................................................................................................................................................. 47
General Setting .......................................................................................................................................... 49
Call Settings........................................................................................................................................... 49
System Settings..................................................................................................................................... 52
Administrator.......................................................................................................................................... 55
Monitor................................................................................................................................................... 59
Date and Time....................................................................................................................................... 60
Reset System ........................................................................................................................................ 63
WebRTC License................................................................................................................................... 64
Default Layout........................................................................................................................................ 64
Video/Audio................................................................................................................................................ 65
Camera.................................................................................................................................................. 65
Microphone............................................................................................................................................ 69
Video/Audio Codecs .............................................................................................................................. 71
Network...................................................................................................................................................... 72
LAN Configuration.................................................................................................................................. 72
IPv6 ....................................................................................................................................................... 75
Advance Network................................................................................................................................... 77
Firewall.................................................................................................................................................. 78
SIP......................................................................................................................................................... 80
SIP Configuration................................................................................................................................... 83

Gatekeeper............................................................................................................................................ 88
Test Utilities........................................................................................................................................... 91
iSCSI ..................................................................................................................................................... 92
WebRTC................................................................................................................................................ 92
WEB CONFIGURATIONS ..................................................................................................... 93
Using the WebTool..................................................................................................................................... 93
Phonebook................................................................................................................................................. 96
Edit and Save ........................................................................................................................................ 96
Download Phonebook Entries................................................................................................................ 97
Upload Phonebook Entries .................................................................................................................... 97
Download Call History Entries................................................................................................................ 97
LDAP Setting......................................................................................................................................... 98
Online Phonebook ................................................................................................................................. 98
Upload Files Setting (Group Call Only) .................................................................................................. 99
General Setting ........................................................................................................................................ 100
Create Meeting ID................................................................................................................................ 100
Enable Record..................................................................................................................................... 100
Dual Stream Bandwidth Adjustment..................................................................................................... 101
Update System.................................................................................................................................... 102
EZ Join ................................................................................................................................................ 103
Customized Logo and Boot Animation...................................................................................................... 104
TROUBLESHOOTING ........................................................................................................ 105
Audio........................................................................................................................................................ 105
Video/Display ........................................................................................................................................... 105
Network.................................................................................................................................................... 106
Others ...................................................................................................................................................... 108
SCENARIOS FOR LAN CONNECTION................................................................................ 109
Public IP Configuration (Outside of Firewall) ............................................................................................ 109
Private IP Configuration (Behind Firewall with Port Forwarding)............................................................... 110
H.460 Gatekeeper with Firewall Traversal................................................................................................ 112

4
Introduction
Thank you for choosing EVC which offers professional videoconferencing experience in new cost
performance benchmark.
EVC give you the latest technologies; slim form factor, flexible integration options and backward
compatibility to most videoconferencing install bases. It makes any business meetings and special
events much more reliable, effective, and secure.
Features
Endpoint with Meeting server support H.323 and SIP protocol video conferencing system
Support full content sharing experience (send and receive) at 60fps, send content from VGA or
HDMI
Dual monitor support via HDMI1 and HDMI2/VGA
Support CIF (352x240) up to Full HD (1920x1080 60fps) video call
EVC with PTZ camera is 18x Total zoom PTZ camera with 2MP low lux sensor
Include one microphone array, much better audio pick up than competitor offering
10/100 and Gigabit Ethernet; video bandwidth from 64Kbps to 8Mbps
Support IPv4/IPv6 and Wake-on-LAN (WOL)
User-friendly on screen operation, support up to 23languages
Support Phonebook download, upload and edit
Call history lookups of received, placed and missed calls, allow directly saving it to favorite
contact list
Support H.460 Gatekeeper for NAT and firewall traversal
G.722.1C* wideband support
Infrared (IR) remote control has power button; system supports remote API for AV integration
Secure communication using AES 128bit encryption
*:G.722.1/G.722.1C, licensed from Polycom®

5
Package Contents
The following items are included in the package. Please check if each item is available before using.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
1. Main System
2. Camera
3. Microphone
4. Remote Control
5. Power Adapter
6. Power Cord
7. VGA Cable
8. Mini Din 8 pin MIC Cable (5m)
9. HDMI Cable * 2
10. Camera Cable (3m)
11. RJ-45 Cable (3m)
12. Warranty Card
13. Quick Installation Guide
14. AAA Batteries
15. Back Panel Label
The power cord will vary depending on the standard power outlet of the country where it is sold.

6
Installation
Getting Familiar with the EVC -Series
EVC includes Main System, MIC, Camera and Remote Controller.
Main System
Front Panel:
(2)(1) (3) (4)
Name
Function
(1) LED Indicator
Show you the status of your LAN connection.
1. Solid Green: LAN connection is successfully
2. Flash Green: Data transmission is processing through the LAN
connection.
(2) POWER Button
Press this button to turn on/off main system. Red: power off; Blue: power
on
(3) & (4) USB Port
Use to connect the USB storage for system log saving and FW upgrade.
Back Panel:
(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12)
Name
Function
(1) LAN Port
Use the RJ-45 Ethernet cable to connect an IP-based network to the LAN
port.
(2) CAMERA IN Port
Connect the camera to the main system via a camera cable.
(3) MIC IN Port
Receive audio signal from MIC device via a mini din 8 pin MIC cable.
(4) HDMI IN port
Through the HDMI cable connects to the PC or NB.
(5) VGA IN Port
Connect the VGA cable to the VGA input port located on the back panel, and
connect the other end of VGA cable to a VGA input source (ex. Document
camera, Laptop or Desktop) to input video signal.
(6) AUDIO IN Port
Receive audio signal from an external audio source through the audio cable.
(7) AUDIO OUT Port
Use to connect the main system to external speakers or amplifiers for audio
signal output.

7
Name
Function
(8) HDMI-1 Port
Connect an HDMI cable from the HDMI monitor to HDMI-1 output port
located on the back panel. The HDMI interface allows you to transmit both
audio and video signals over a single cable (HDMI cable). In dual screen
configuration, the output screen connected to this port will be set up to
primary screen automatically.
(9) HDMI-2 Port
Connect the HDMI cable to the HDMI-2 output port located on the back
panel, and connect the other end of HDMI cable to a display device to output
both video and audio signal. In dual screen configuration, the output screen
connected to this port will be set up to secondary screen automatically.
(10) VGA OUT Port
Connect the VGA cable to the VGA output port located on the back panel,
and connect the other end of VGA cable to a display device to output video
signal. In dual screen configuration, the output screen connected to this port
will be set up to secondary screen automatically.
(11) RESET Button
Press it to reboot the main system unit.
(12) POWER Port
Connect the power supply cord and adapter to the power port located on the
back panel. And connect the other end of the power cord to a suitable power
outlet.
MIC
Name
Function
(1) Mute
Mute/Unmute the Mic. Blue: Unmute; Red: Mute
(2) MIC OUT Port
Outputs audio signal from the MIC to main system.
(3) MIC IN Port
Receive audio signal from the second MIC and pass it through the MIC
OUT to the main system.

8
Camera
(1) (2)
Name
Function
(1) IR Sensor
Receive IR signal from the remote control for system operation. Amber
light blinks when it detects key pressing event from remote.
(2) CAMERA OUT Port
Connect the camera cable to the CAMERA OUT port located on the back
of camera and CAMERA IN port located on the back panel of main
system for a video transmission.

9
Remote Controller
The remote controller requires two “AAA” batteries (included). Make sure the batteries are installed
properly before using the remote controller. Aim the remote controller at the infrared sensor of your
AVer EVC camera to remote control the unit.
Zoom
Layout
Vol
Presentation
(1)
(3)
(4)
(7)
(5)
(10)
(12)
(14)
(16)
(20)
(22)
(23)
(2)
(6)
(9)
(8) (11)
(15)
(18)
(17)
(21)
(25)
(24)
(13)
(19)
Name
Function
(1) Info
Press this button to display the call statistics
information.
(2) Power
Press this button to power on/off the main
system.
(3) Numeric Pad
a.Use to enter alphanumeric. Press
button and hold can switch between
numeric mode and alphanumeric mode.
b.Press number button 0~ 9 to switch the
number frame in main(enlarge) view while
conferencing call ( When Voice Activated
Layout Switch is disabled).
(4) Keypad
In enter mode, press this button to display the
on-screen keyboard.
(5) Phonebook
Search contacts to make a call.
Add, edit, delete or create group contact
entries.
(6) Delete
Press this button to back delete one character
at a time.
(7) Call
Start a call.
(8) Home
Bring up the main screen.
(9) Hang up
End the call.
(10) Help
In Home menu and video screen mode, press
it to display on-screen help information.
(11) Back
Return to previous OSD menu.
(12) Navigation
Buttons
(, , , )
c. Use these buttons to navigate through
the selections in OSD menus or
on-screen keyboard.
d. Pan and tilt the camera to adjust the
viewing.
e. Pan, tilt the zoomed in camera image or
captured image.
(13) Enter
a. Make a selection in OSD menus.
b. Accept incoming calls.
c. Display the site name and icon during
the meeting.
d. Auto Focus function(PTZ camera only)
(14) Far/Near
Select to control either near site or far site
camera. The cam ctrl icon will appear on the
screen to indicate which site’s camera you
are controlling. The cam ctrl icon will
disappear after press the Far/Near key 5 sec.

10
Zoom
Layout
Vol
Presentation
(1)
(3)
(4)
(7)
(5)
(10)
(12)
(14)
(16)
(20)
(22)
(23)
(2)
(6)
(9)
(8) (11)
(15)
(18)
(17)
(21)
(25)
(24)
(13)
(19)
Name
Function
(15) Input
Switch screen display between camera
screen and input source screen.
(16) Zoom +/-
Increase/decrease the camera zoom or the
captured image magnifications.
(17) Vol +/-
Increase/decrease the speaker volume.
(18) Mute
Mute/Unmute the MIC. The mute icon will
appear when the MIC is muted. The mute
icon will become translucent after enabling 5
sec.
(19) Record
Start/Stop video recording. The video
recording can only be saved to a USB flash
drive. You do not need to be on a video
conference to record.
(20) Presentation
Share the content that comes from either the
VGA input source or the HDMI input source.
The present icon will appear on the screen
when the presentation function is enabled.
The icon will disappear after 5 sec.
(21) Layout
Change the screen layout.
(22) AVer Point
While using EZDraw, press AVer point button
can share EZDraw screen view on EVC
presentation view.
(23) Preset
Press and hold for 3 sec. to set the position of
the camera to a preset from 0~99.
Press to move the camera to a selected
preset point number.
(24) Snapshot
Capture the image from the camera(OSD
menu is not included) and save to external
USB pen drive.
(25) Dual
Switch to dual screen mode. This splits
the video conferencing screen and
present screen onto two separate
monitors (two monitors must be
connected to use the feature, one
through HDMI and one through
VGA/HDMI-2).
Press and hold can switch to OSD menu
between primary and secondary screen.

11
Connections
Before making the connections, make sure all devices are powered off. Refer to the illustrated
connections below and also to the user manual of the device you are connecting to the EV170
system.
Power adapter
Power cord
Wall outlet
RJ-45 cable
RJ-45 Wall jack
3.5mm
Audio cable
3.5mm to
RCA cable
MIC cable
MIC
Camera cable
Camera
HDMI monitor
HDMI monitor
Laptop PC
VGA cable
LCD/DLP projector
LCD monitor/LCD TV
VGA cable
Laptop
PC
HDMI cable
HDMI cable
Make sure all connections have been connected successfully before powering on the system.

12
Connecting Monitors (VGA Out/HDMI Out)
Locate the VGA/HDMI input port of the graphics display device and connect it to VGA OUT/HDMI
OUT port of the AVer EVC with the supplied VGA/HDMI cable. You can connect the VGA OUT and
HDMI-1 OUT ports or HDMI-1 OUT and HDMI-2 ports at the same time upon a dual screen
configuration. The HDMI-2 output and VGA output port displays screen scene and resolution are
same.
HDMI monitor
LCD/DLP projector
LCD monitor/LCD TV
VGAcable
HDMI cable
Connecting the Camera (Camera In)
Locate the port on the back of the camera and connect it to the CAMERA IN port of the EVC with the
supplied camera cable.

13
Connecting the MIC (MIC In)
Use the supplied MIC cable and connect the red tag connector to the MIC IN port of the EVC. Then
connect the other end of the MIC cable with the blue tag to MIC OUT port.
Press the button on the top of AVer EVC-MIC to mute/un-mute the MIC.
Please connect the cable to the port follow by the color on the cable and port, ex. red to red.
Connecting the LAN (RJ-45)
Connect the LAN port of AVer EVC to a RJ-45 wall jack or Ethernet hub with the supplied RJ-45
cable.
It is requires an IP-based network before beginning LAN connection.
Connecting the Power (DC 12V)
Connect the power adapter to a standard 100V~240V AC power outlet with the supplied power
adapter and power cord.
(1) To prevent shock, make sure all the connections on the main system are connected
successfully before connecting the power cable and turning on the power.
(2) Make sure to use the supplied available power adapter.

14
Connecting PC (VGA in/HDMI In)
Locate the VGA output port of the Laptop or Desktop and connect it to VGA IN port of EVC with the
supplied VGA cable for an image display.
Use the supplied HDMI cable and connect to the HDMI port of Laptop or Desktop with HDMI cable.
To share the video signal from the computer, press PRESENTATION and select “VGA” or ”HDMI”
source.
Connecting the Audio (Audio In/Out)
AUDIO IN:
Locate the AUDIO output port of the Laptop or Desktop and connect it to AUDIO IN port of AVer EVC
with the supplied 3.5mm Audio cable.

15
AUDIO OUT:
Locate the AUDIO in port of the LCD TV speaker or normal speaker and connect them to AUDIO OUT
port of EVC with a RCA cable.
USB Storage (USB Ports)
EVC main system supports two USB2.0 interface for saving data.
[Note] The USB ports only support USB pen drive for F/W upgrading and saving log file; they DO
NOT supply 5V power for any external devices.

16
Secure the Cable

17
Camera and Microphone Introduction
This chapter explains the best way to position EVC in a conference room.
Using the Camera
EVC includes a detached camera that can pan (+-130 deg. range), tilt (+90/-25 deg. range) and
zoom (18x total zoom with 12x Optical, 1.5x Digital zoom) by using the , , , and zoom
+/- buttons on remote controller.
Avoid physically turn camera while system is powered on to prevent permanent damaging the
motors and gears and void the warranty. Always use the remote control to pan and tilt the camera
head.
Infrared Sensor (IR)
Aim the remote controller at the camera infrared sensor to operate the unit.