AVer EVC170 User manual

AVer EVC170
User Manual

Federal Communications Commission Statement (Class A)
NOTE: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to pro-vide reasonable
protection against harmful interference when the equipment is operate din a commercial environment.
This equipment generates, uses, and can radiate radiofrequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.
For warranty period, please refer to the warranty card.
CE Class A (EMC)
This product is herewith confirmed to comply with the requirements set out in the Council
Directives on the Approximation of the laws of the Member States relating to Electromagnetic
Compatibility Directive 2014/30/EU.
Warning - This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures to correct this
interference.
Copyright
© 2019 by Aver Information Inc. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any form by
any means without the written permission of AVer INFORMATION Inc.
Trademarks
AVer is registered trademarks of AVer Information Inc. Other trademarks used herein for description
purpose only belong to each of their companies.
Disclaimer
No warranty or representation, either expressed or implied, is made with respect to the contents of this
documentation, its quality, performance, merchantability, or fitness for a particular purpose.
Information presented in this documentation has been carefully checked for reliability; however, no
responsibility is assumed for inaccuracies. The information contained in this documentation is subject
to change without notice. In no event will AVer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use this product or documentation, even if
advised of the possibility of such damages.

The mark of Crossed-out wheeled bin indicates that this product must not be disposed of with your
other household waste. Instead, you need to dispose of the waste equipment by handing it over to
a designated collection point for the recycling of waste electrical and electronic equipment. For
more information about where to drop off your waste equipment for recycling, please contact your
household waste disposal service or the shop where you purchased the product.
Remote Control Battery Safety Information
-Store batteries in any cool & dry place.
-Do not dispose used batteries in domestic waste. Dispose batteries at special collection points or
return to stores if applies.
-Remove the batteries if they are not in use for long period of time. Battery leakage and corrosion
can damage the remote control, dispose batteries safely.
-Do not mix and use old and new batteries.
-Do not mix and use different types of batteries: alkaline, standard (carbon -zinc) or rechargeable
(nickel-cadmium).
-Do not dispose batteries in a fire.
-Do not attempt to short circuit the battery terminals.
Headquarters
AVer Information Inc.
www.aver.com
8F, No.157, Da-An Rd., Tucheng Dist.,
New Taipei City
Taiwan
USA
AVer Information Inc.
www.averusa.com
668 Mission Ct
Fremont, CA 94539, USA
Toll-free: 1(877)528-7824
Local: 1(408)263-3828
[email protected]
European
AVer Information Europe B.V.
Westblaak 140, 3012KM, Rotterdam, Netherland

CONTENTS
INTRODUCTION .................................................................................................................... 4
Features....................................................................................................................................................... 4
Package Contents........................................................................................................................................ 5
INSTALLATION ..................................................................................................................... 6
Getting Familiar with the EVC -Series........................................................................................................... 6
Main System............................................................................................................................................ 6
MIC.......................................................................................................................................................... 7
Camera.................................................................................................................................................... 8
Remote Controller.................................................................................................................................... 9
Connections ............................................................................................................................................... 11
Connecting Monitors (VGA Out/HDMI Out)............................................................................................ 12
Connecting the Camera (Camera In) ..................................................................................................... 12
Connecting the MIC (MIC In) ................................................................................................................. 13
Connecting the LAN (RJ-45).................................................................................................................. 13
Connecting the Power (DC 12V)............................................................................................................ 13
Connecting PC (VGA in/HDMI In).......................................................................................................... 14
Connecting the Audio (Audio In/Out)...................................................................................................... 14
USB Storage (USB Ports)...................................................................................................................... 15
Secure the Cable................................................................................................................................... 16
CAMERA AND MICROPHONE INTRODUCTION ................................................................... 17
Using the Camera ...................................................................................................................................... 17
Infrared Sensor (IR).................................................................................................................................... 17
Positioning the MIC .................................................................................................................................... 18
AVER EVC WIZARD SETUP ................................................................................................. 19
Start....................................................................................................................................................... 19
Language............................................................................................................................................... 19
Site Name.............................................................................................................................................. 20
Network Setting ..................................................................................................................................... 20
Public IP Configuration (Outside of Firewall):......................................................................................... 21
Private IP Configuration (behind firewall port forwarding):...................................................................... 22
SIP Setting............................................................................................................................................. 24
AVER EVC OPERATION....................................................................................................... 27
Before You Begin....................................................................................................................................... 27

Home Screen ............................................................................................................................................. 27
Configuration Icons................................................................................................................................ 27
Camera and MIC Icons.......................................................................................................................... 28
WAN Address........................................................................................................................................ 28
Real-Time Clock .................................................................................................................................... 29
System Info............................................................................................................................................ 29
Dial............................................................................................................................................................. 30
Hang up the call..................................................................................................................................... 32
Video Layout.......................................................................................................................................... 32
Phonebook................................................................................................................................................. 33
Group..................................................................................................................................................... 33
New Site (Contact in Phonebook).......................................................................................................... 40
Contacts List.......................................................................................................................................... 43
Favorite.................................................................................................................................................. 43
Online Phonebook ................................................................................................................................. 44
3rd-Party Cloud Meetings ...................................................................................................................... 44
Blacklist Managment.............................................................................................................................. 45
Call History................................................................................................................................................. 47
General Setting .......................................................................................................................................... 49
Call Settings........................................................................................................................................... 49
System Settings..................................................................................................................................... 52
Administrator.......................................................................................................................................... 55
Monitor................................................................................................................................................... 59
Date and Time....................................................................................................................................... 60
Reset System ........................................................................................................................................ 63
WebRTC License................................................................................................................................... 64
Default Layout........................................................................................................................................ 64
Video/Audio................................................................................................................................................ 65
Camera.................................................................................................................................................. 65
Microphone............................................................................................................................................ 69
Video/Audio Codecs .............................................................................................................................. 71
Network...................................................................................................................................................... 72
LAN Configuration.................................................................................................................................. 72
IPv6 ....................................................................................................................................................... 75
Advance Network................................................................................................................................... 77
Firewall.................................................................................................................................................. 78
SIP......................................................................................................................................................... 80
SIP Configuration................................................................................................................................... 83

Gatekeeper............................................................................................................................................ 88
Test Utilities........................................................................................................................................... 91
iSCSI ..................................................................................................................................................... 92
WebRTC................................................................................................................................................ 92
WEB CONFIGURATIONS ..................................................................................................... 93
Using the WebTool..................................................................................................................................... 93
Phonebook................................................................................................................................................. 96
Edit and Save ........................................................................................................................................ 96
Download Phonebook Entries................................................................................................................ 97
Upload Phonebook Entries .................................................................................................................... 97
Download Call History Entries................................................................................................................ 97
LDAP Setting......................................................................................................................................... 98
Online Phonebook ................................................................................................................................. 98
Upload Files Setting (Group Call Only) .................................................................................................. 99
General Setting ........................................................................................................................................ 100
Create Meeting ID................................................................................................................................ 100
Enable Record..................................................................................................................................... 100
Dual Stream Bandwidth Adjustment..................................................................................................... 101
Update System.................................................................................................................................... 102
EZ Join ................................................................................................................................................ 103
Customized Logo and Boot Animation...................................................................................................... 104
TROUBLESHOOTING ........................................................................................................ 105
Audio........................................................................................................................................................ 105
Video/Display ........................................................................................................................................... 105
Network.................................................................................................................................................... 106
Others ...................................................................................................................................................... 108
SCENARIOS FOR LAN CONNECTION................................................................................ 109
Public IP Configuration (Outside of Firewall) ............................................................................................ 109
Private IP Configuration (Behind Firewall with Port Forwarding)............................................................... 110
H.460 Gatekeeper with Firewall Traversal................................................................................................ 112

4
Introduction
Thank you for choosing EVC which offers professional videoconferencing experience in new cost
performance benchmark.
EVC give you the latest technologies; slim form factor, flexible integration options and backward
compatibility to most videoconferencing install bases. It makes any business meetings and special
events much more reliable, effective, and secure.
Features
Endpoint with Meeting server support H.323 and SIP protocol video conferencing system
Support full content sharing experience (send and receive) at 60fps, send content from VGA or
HDMI
Dual monitor support via HDMI1 and HDMI2/VGA
Support CIF (352x240) up to Full HD (1920x1080 60fps) video call
EVC with PTZ camera is 18x Total zoom PTZ camera with 2MP low lux sensor
Include one microphone array, much better audio pick up than competitor offering
10/100 and Gigabit Ethernet; video bandwidth from 64Kbps to 8Mbps
Support IPv4/IPv6 and Wake-on-LAN (WOL)
User-friendly on screen operation, support up to 23languages
Support Phonebook download, upload and edit
Call history lookups of received, placed and missed calls, allow directly saving it to favorite
contact list
Support H.460 Gatekeeper for NAT and firewall traversal
G.722.1C* wideband support
Infrared (IR) remote control has power button; system supports remote API for AV integration
Secure communication using AES 128bit encryption
*:G.722.1/G.722.1C, licensed from Polycom®

5
Package Contents
The following items are included in the package. Please check if each item is available before using.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
1. Main System
2. Camera
3. Microphone
4. Remote Control
5. Power Adapter
6. Power Cord
7. VGA Cable
8. Mini Din 8 pin MIC Cable (5m)
9. HDMI Cable * 2
10. Camera Cable (3m)
11. RJ-45 Cable (3m)
12. Warranty Card
13. Quick Installation Guide
14. AAA Batteries
15. Back Panel Label
The power cord will vary depending on the standard power outlet of the country where it is sold.

6
Installation
Getting Familiar with the EVC -Series
EVC includes Main System, MIC, Camera and Remote Controller.
Main System
Front Panel:
(2)(1) (3) (4)
Name
Function
(1) LED Indicator
Show you the status of your LAN connection.
1. Solid Green: LAN connection is successfully
2. Flash Green: Data transmission is processing through the LAN
connection.
(2) POWER Button
Press this button to turn on/off main system. Red: power off; Blue: power
on
(3) & (4) USB Port
Use to connect the USB storage for system log saving and FW upgrade.
Back Panel:
(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12)
Name
Function
(1) LAN Port
Use the RJ-45 Ethernet cable to connect an IP-based network to the LAN
port.
(2) CAMERA IN Port
Connect the camera to the main system via a camera cable.
(3) MIC IN Port
Receive audio signal from MIC device via a mini din 8 pin MIC cable.
(4) HDMI IN port
Through the HDMI cable connects to the PC or NB.
(5) VGA IN Port
Connect the VGA cable to the VGA input port located on the back panel, and
connect the other end of VGA cable to a VGA input source (ex. Document
camera, Laptop or Desktop) to input video signal.
(6) AUDIO IN Port
Receive audio signal from an external audio source through the audio cable.
(7) AUDIO OUT Port
Use to connect the main system to external speakers or amplifiers for audio
signal output.

7
Name
Function
(8) HDMI-1 Port
Connect an HDMI cable from the HDMI monitor to HDMI-1 output port
located on the back panel. The HDMI interface allows you to transmit both
audio and video signals over a single cable (HDMI cable). In dual screen
configuration, the output screen connected to this port will be set up to
primary screen automatically.
(9) HDMI-2 Port
Connect the HDMI cable to the HDMI-2 output port located on the back
panel, and connect the other end of HDMI cable to a display device to output
both video and audio signal. In dual screen configuration, the output screen
connected to this port will be set up to secondary screen automatically.
(10) VGA OUT Port
Connect the VGA cable to the VGA output port located on the back panel,
and connect the other end of VGA cable to a display device to output video
signal. In dual screen configuration, the output screen connected to this port
will be set up to secondary screen automatically.
(11) RESET Button
Press it to reboot the main system unit.
(12) POWER Port
Connect the power supply cord and adapter to the power port located on the
back panel. And connect the other end of the power cord to a suitable power
outlet.
MIC
Name
Function
(1) Mute
Mute/Unmute the Mic. Blue: Unmute; Red: Mute
(2) MIC OUT Port
Outputs audio signal from the MIC to main system.
(3) MIC IN Port
Receive audio signal from the second MIC and pass it through the MIC
OUT to the main system.