Intermec CK30 User manual

ii CK30 Handheld Computer User’s Manual
Intermec Technologies Corporation
Corporate Headquarters
6001 36th Ave. W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is proprietary and is provided solely for the purpose
of allowing customers to operate and service Intermec-manufactured equipment and is
not to be released, reproduced, or used for any other purpose without written
permission of Intermec.
Information and specifications contained in this document are subject to change
without prior notice and do not represent a commitment on the part of Intermec
Technologies Corporation.
2003 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, CrossBar, Data Collection
Browser, dcBrowser, Duratherm, EasyCoder, EasyLAN, Enterprise Wireless LAN,
EZBuilder, Fingerprint, i-gistics, INCA (under license), InterDriver, Intermec Printer
Network Manager, IRL, JANUS, LabelShop, Mobile Framework, MobileLAN,
Nor*Ware, Pen*Key, Precision Print, PrintSet, RoutePower, TE 2000, Trakker
Antares, UAP, Universal Access Point, and Virtual Wedge are either trademarks or
registered trademarks of Intermec Technologies Corporation.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
This product includes software developed by the OpenSSL Project for use in the
OpenSSL Toolkit. (http://www.openssl.org/)
This product includes cryptographic software written by Eric Young.
([e-mail])
Throughout this manual, trademarked names may be used. Rather than put a
trademark (or ) symbol in every occurrence of a trademarked name, we state that
we are using the names only in an editorial fashion, and to the benefit of the trademark
owner, with no intention of infringement.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft
Corporation in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

Contents
CK30 Handheld Computer User’s Manual iii
Contents
Before You Begin.....................................................................................................vi
Safety Summary.........................................................................................vi
Safety Icons ..............................................................................................vii
Global Services and Support.....................................................................vii
Who Should Read This Document? ..........................................................ix
Related Documents ...................................................................................ix
Patent Information....................................................................................ix
Using the CK30 Handheld Computer.................................................1
Introducing the CK30 Handheld Computer.............................................................2
Understanding the CK30 Models and Options...........................................3
Using the CK30 Battery ...........................................................................................4
Maximizing Battery Life .............................................................................5
Checking the Battery Status........................................................................6
Charging and Installing the Battery ............................................................6
Using the Keypad .....................................................................................................7
Using the 42-Key Large Numeric and Function Keypad.............................8
Using the 50-Key Full Alphanumeric Keypad.............................................9
Using the 52-key Full Alphanumeric Keypad............................................10
Understanding How to Use the Keypad....................................................11
Capitalizing All Characters .......................................................................12
Using the International Keypad................................................................12
Using the TE 2000 Keypad ......................................................................13
Understanding the Power Key ..................................................................13
Using the Screen.....................................................................................................14
Navigating on the Screen..........................................................................14
Understanding the Screen Icons ...............................................................14
Rotating the Screen ..................................................................................15
Using the Mouse Pointer..........................................................................16
Understanding the LEDs ........................................................................................17
Understanding the CK30 Beeps..............................................................................18
Scanning Bar Codes................................................................................................19
Scanning With the Integrated Laser Scanner and 1D Linear Imager .........20
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Contents
iv CK30 Handheld Computer User’s Manual
Scanning Bar Codes With the 2D Area Imager.........................................21
Attaching a Tethered Scanner...................................................................22
Using the SD Card .................................................................................................23
Configuring the CK30...................................................................................25
How to Configure the CK30 ..................................................................................26
Configuring the CK30 With the Setup Assistant ......................................27
Configuring the CK30 With the Configuration Utility.............................28
Configuring the CK30 With Commands Through the Network ..............31
Configuring the CK30 With the Intermec Configuration Utility (ICU) ...31
Configuring the CK30 by Scanning Bar Codes.........................................31
How the CK30 Fits Into Your Network..................................................................32
Using Serial Communications on the CK30 .............................................33
Using RF Communications on the CK30.................................................34
Using Ethernet Communications on the CK30 ........................................38
Configuring the CK30 for BluetoothWireless Printing ..........................39
Configuring Security on the CK30 .........................................................................40
Managing the CK30........................................................................................43
Accessing the System Main Menu...........................................................................44
Using File Manager ................................................................................................45
Using Task Manager...............................................................................................47
Using ActiveSync on the CK30...............................................................................48
Installing ActiveSync and Establishing a Partnership.................................48
Using ActiveSync to Copy Files and Install Applications...........................51
Installing Applications Using AutoCab ...................................................................52
Changing the Password...........................................................................................52
Saving Your Configuration or Application to Flash.................................................53
Upgrading the Firmware.........................................................................................53
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Contents
CK30 Handheld Computer User’s Manual v
Troubleshooting and Maintaining the CK30.............................55
Problems and Solutions ..........................................................................................56
Problems While Operating the Terminal..................................................57
Problems While Configuring the Terminal...............................................57
Problems While Configuring 802.1x Security...........................................58
Problems With RF Connectivity...............................................................61
Problems Transmitting Data Through the Serial Port...............................63
Problems Transmitting Data Through the DCS 30X or G4000 ...............63
Problems While Scanning Bar Codes........................................................64
Booting the CK30 ..................................................................................................66
Warm Booting the CK30 .........................................................................66
Cold Booting the CK30 ...........................................................................67
Cleaning the Scanner Window and CK30 Screen ...................................................67
Appendix................................................................................................................69
Physical and Environmental Specifications..............................................................70
Accessories for the CK30 ........................................................................................71
Using Hidden Key Sequences .................................................................................73
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A

Before You Begin
vi CK30 Handheld Computer User’s Manual
Before You Begin
This section provides you with safety information, technical
support information, and sources for additional product
information.
Safety Summary
Your safety is extremely important. Read and follow all warnings
and cautions in this document before handling and operating
Intermec equipment. You can be seriously injured, and
equipment and data can be damaged if you do not follow the
safety warnings and cautions.
Do not repair or adjust alone
Do not repair or adjust energized equipment alone under any
circumstances. Someone capable of providing first aid must
always be present for your safety.
First aid
Always obtain first aid or medical attention immediately after an
injury. Never neglect an injury, no matter how slight it seems.
Resuscitation
Begin resuscitation immediately if someone is injured and stops
breathing. Any delay could result in death. To work on or near
high voltage, you should be familiar with approved industrial
first aid methods.
Energized equipment
Never work on energized equipment unless authorized by a
responsible authority. Energized electrical equipment is
dangerous. Electrical shock from energized equipment can cause
death. If you must perform authorized emergency work on
energized equipment, be sure that you comply strictly with
approved safety regulations.

Before You Begin
CK30 Handheld Computer User’s Manual vii
Safety Icons
This section explains how to identify and understand dangers,
warnings, cautions, and notes that are in this document. You
may also see icons that tell you when to follow ESD procedures
and when to take special precautions for handling optical parts.
A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to
avoid death or serious injury to the persons working on
the equipment.
Avertissement: Un avertissement vous avertit d’une
procédure de fonctionnement, d’une méthode, d’un état
ou d’un rapport qui doit être strictement respecté pour
éviter l’occurrence de mort ou de blessures graves aux
personnes manupulant l’équipement.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to
prevent equipment damage or destruction, or corruption
or loss of data.
Attention: Une précaution vous avertit d’une procédure de
fonctionnement, d’une méthode, d’un état ou d’un
rapport qui doit être strictement respecté pour empêcher
l’endommagement ou la destruction de l’équipement, ou
l’altération ou la perte de données.
Note: Notes either provide extra information about a topic or
contain special instructions for handling a particular condition
or set of circumstances.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at http://www.intermec.com, click Support,
and then click Warranty.

Before You Begin
viii CK30 Handheld Computer User’s Manual
Disclaimer of warranties: The sample code included in this
document is presented for reference only. The code does not
necessarily represent complete, tested programs. The code is
provided “as is with all faults.” All warranties are expressly
disclaimed, including the implied warranties of merchantability
and fitness for a particular purpose.
Web Support
Visit the Intermec web site at http://www.intermec.com to
download many of our current manuals in PDF format. To
order printed versions of the Intermec manuals, contact your
local Intermec representative or distributor.
Visit the Intermec technical knowledge base (Knowledge
Central) at http://intermec.custhelp.com to review technical
information or to request technical support for your Intermec
product.
Telephone Support
These services are available from Intermec by calling
1-800-755-5505 and choosing an option.
Service Description Option
Factory Repair and
On-site Repair
Request a return authorization
number for authorized service center
repair, or request an on-site repair
technician.
1
Technical Support Get technical support on your
Intermec product.
2
Service Contract
Status
Inquire about an existing contract,
renew a contract, or ask invoicing
questions.
3
Schedule Site
Surveys or
Installations
Schedule a site survey, or request a
product or system installation.
4
Ordering Products Talk to sales administration, place an
order, or check the status of your
order.
5

Before You Begin
CK30 Handheld Computer User’s Manual ix
Who Should Read This Document?
The CK30 Handheld Computer User’s Manual provides you with
information about the features of the CK30, and how to install,
operate, maintain, and troubleshoot them.
Before you install and configure the CK30, you should be
familiar with your network and general networking terms, such
as IP address.
Related Documents
The Intermec web site at http://www.intermec.com contains
many of our documents that you can download in PDF format.
To order printed versions of the Intermec manuals, contact your
local Intermec representative or distributor.
Patent Information
Product is covered by one or more of the following patents:
4,455,523; 5,627,360; 4,553,081; 5,657,317; 4,709,202; 5,671,436;
4,845,419; 5,684,290; 4,961,043; 5,777,309; 5,195,183; 5,793,604;
5,216,233; 5,805,807; 5,218,187; 5,818,027; 5,218,188; 5,821,523;
5,227,614; 5,828,052; 5,241,488; 5,831,819; 5,278,487; 5,834,753;
5,322,991; 5,841,121; 5,331,136; 5,844,222; 5,331,580; 5,883,492;
5,349,678; 5,883,493; 5,397,885; 5,886,338; 5,371,858; 5,889,386;
5,373,478; 5,898,162; 5,410,141; 5,969,328; 5,488,575; 5,986,435;
5,500,516; 6,075,340; 5,504,367; 6,109,528; 5,508,599; 6,158,661;
5,530,619; 6,234,395; 5,567,925; 6,244,512; 5,568,645; 6,330,975;
5,592,512; 6,431,451; 5,598,007, 6,497,368; 5,617,343; 6,538,413.
There may be other U.S. and foreign patents pending.

Before You Begin
x CK30 Handheld Computer User’s Manual