Intermec CK30 User manual

CK30 Handheld
Computer
User's Manual

ii CK30 Handheld Computer User’s Manual
Intermec Technologies Corporation
Worldwide Headquarters
6001 36th Ave. W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
©2003-2006 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, INCA (under license), i-
gistics, Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work,
RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, TE 2000, Trakker
Antares, and Vista Powered are either trademarks or registered trademarks of Intermec
Technologies Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patent applications pending.

CK30 Handheld Computer User’s Manual iii
Document Change Record
This page records changes to this document. The document was originally released as
version 001.
Version Date Description of Change
002 04/2004 Added new information to support the release of Service Pack
1. New information includes remote upgrade using Intermec
Settings, configuration using Intermec Settings one-to-one or
with the Wavelink Avalanche package, support for IE
Browser, support for the EasyADC system and other minor
updates and revisions.
003 07/2004 Added an addendum to support the release of Service Pack 2.
New information includes the addition of CCX compliance,
the EAN.UCC Composite symbology, Funk security, the
ability to disable or modify some key functions, and other
minor updates.
004 01/2005 Revised to include information for the Service Pack 3 release.
Changes include the addition of the SP2 addendum to the
user’s manual, CK30C support for iBrowse, VPN support,
support for a programmable keypad, and minor updates and
corrections.
005 11/2005 Updated information on Funk security and configuration,
added new diagnostics, and added information on
SmartSystems.
006 06/2006 Revised the manual to support RoHS compliance. Other new
information includes an updated list of scanners and cables,
instructions for changing the contrast, instructions for
scanning PDF417 and Micro PDF417 bar codes, instructions
for loading multiple certificates, expanded information about
the backup battery and the Backup Battery Very Low dialog
box, troubleshooting information for the SD card, bar code
symbologies listed by scanner option, new information on the
EV10 1D linear imager reading distances, and an illustration
that identifies the pins in the serial adapter.

iv CK30 Handheld Computer User’s Manual

Contents
CK30 Handheld Computer User’s Manual v
Contents
Before You Begin.......................................................................................................xi
Safety Icons .................................................................................................xi
Global Services and Support........................................................................xi
Who Should Read This Document? ..........................................................xiii
Related Documents ...................................................................................xiii
Patent Information....................................................................................xiii
Other Copyright Information....................................................................xiv
Using the CK30 Handheld Computer .................................................. 1
Introducing the CK30 Handheld Computer.............................................................. 2
What’s New? ............................................................................................................. 4
Using the Battery....................................................................................................... 5
Charging and Installing the Battery ............................................................. 6
Maximizing Battery Life .............................................................................. 7
Checking the Battery Status......................................................................... 8
Using the Keypad ...................................................................................................... 8
The 42-Key Large Numeric and Function Keypad ...................................... 9
The 50-Key Full Alphanumeric Keypad .................................................... 10
The 52-Key Full Alphanumeric Keypad .................................................... 11
Using the Color-Coded Keys..................................................................... 12
Capitalizing All Characters ........................................................................ 13
Using the Alpha Key on the 42-Key Keypad.............................................. 13
Using the Power (I) Key........................................................................... 14
Disabling or Modifying Keypad Functions ................................................ 14
Using the Screen...................................................................................................... 15
Understanding the Screen Icons ................................................................ 16
Changing the Contrast .............................................................................. 17
Using the Mouse Pointer........................................................................... 18
Repositioning a Window........................................................................... 19
Understanding the Status Lights .............................................................................. 20
Understanding the Beeps ......................................................................................... 21
Scanning Bar Codes................................................................................................. 22
1

Contents
vi CK30 Handheld Computer User’s Manual
Scanning With the EV10 1D Linear Imager.............................................. 23
Attaching a Tethered Scanner.................................................................... 25
Using Energy Saver Mode With Your 1551E or 1553 Scanner .................. 26
Attaching a Scanner to the Serial Port........................................................ 27
Installing an SD Card.............................................................................................. 29
Configuring the CK30.................................................................................... 33
How to Configure the CK30 Parameters ................................................................. 34
Configuring the CK30 With the Setup Assistant ....................................... 35
Configuring the CK30 With the Configuration Utility ............................. 36
Configuring the CK30 With SmartSystems Console ................................. 40
Configuring the CK30 by Scanning Bar Codes.......................................... 41
Configuring the CK30 Through the Network ........................................... 42
Synchronizing the CK30 System Time With a Time Server....................... 45
Configuring the CK30 for Your Network................................................................ 46
Configuring Serial Communications ......................................................... 46
Configuring 802.11b/g Radio Communications........................................ 48
Configuring Ethernet Communications on Older CK30s.......................... 51
Configuring Bluetooth Radio Communications ........................................ 53
Configuring Security ............................................................................................... 55
Choosing Between Funk and Microsoft Security ....................................... 56
Configuring WPA Security........................................................................ 57
Configuring 802.1x Security...................................................................... 63
Configuring LEAP Security....................................................................... 66
Configuring Static WEP Security .............................................................. 67
Loading a Certificate ................................................................................. 69
Disabling Security ..................................................................................... 73
Configuring a VPN................................................................................... 73
Developing and Installing Applications ......................................... 75
Developing Applications for the CK30 .................................................................... 76
Developing a New Application for the CK30 ............................................ 76
Developing a Web-Based Application........................................................ 77
Converting a Trakker Antares Application to a CK30 Application............. 81
Installing Applications on the CK30........................................................................ 82
Installing Applications Using ActiveSync................................................... 83
Installing Applications Using Your SD Card.............................................. 87
2
3

Contents
CK30 Handheld Computer User’s Manual vii
Installing Applications Using the FTP Server............................................. 87
Installing Applications Using Wavelink Avalanche..................................... 88
Installing Applications Using SmartSystems Console................................. 88
Launching Your Application Automatically ............................................................. 89
Customizing How Applications Load on the CK30 ................................................. 89
Managing the CK30......................................................................................... 91
Accessing the System Main Menu............................................................................ 92
Managing Files on the CK30................................................................................... 93
Running an Application From File Manager.............................................. 93
Deleting a File With File Manager............................................................. 94
Copying a File With File Manager............................................................. 95
Viewing the Properties of a File With File Manager................................... 95
Managing Applications on the CK30....................................................................... 96
Viewing All Applications Currently Running on the CK30 ....................... 96
Closing an Application .............................................................................. 97
Switching Between Applications................................................................ 98
Viewing the Properties of an Application................................................... 98
Setting or Changing the System Main Menu Password ............................................ 98
Backing Up Your Files........................................................................................... 100
Upgrading Your CK30 .......................................................................................... 101
Upgrading the Operating System Using an SD Card............................... 101
Upgrading Your CK30 Using SmartSystems Console .............................. 103
Running Diagnostics .................................................................................... 105
Using Diagnostics on the CK30............................................................................. 106
Understanding the Diagnostics Screens.................................................................. 107
Battery Information................................................................................. 107
Bluetooth Console................................................................................... 109
Bootcode Version .................................................................................... 110
Contrast Test .......................................................................................... 110
CPU Monitor.......................................................................................... 111
Display Test ............................................................................................ 112
4
5

Contents
viii CK30 Handheld Computer User’s Manual
Hardware Configuration Table................................................................ 112
Installed Fonts......................................................................................... 113
Intermec Value Add Information............................................................. 113
Keypad Test ............................................................................................ 114
LED Test ................................................................................................ 114
Memory Information .............................................................................. 115
Network Connection Test....................................................................... 115
Network Interface Information................................................................ 116
Operating System Version....................................................................... 117
Ping Utility ............................................................................................. 117
Radio Driver Version .............................................................................. 118
Radio Information................................................................................... 118
RAM Monitor......................................................................................... 119
Read CPU Registers ................................................................................ 119
Security Information ............................................................................... 120
Sound Test.............................................................................................. 121
Troubleshooting and Maintaining the CK30............................. 123
Troubleshooting the CK30.................................................................................... 124
Calling Product Support.......................................................................... 124
Problems and Solutions ........................................................................... 125
Problems While Operating the CK30...................................................... 125
Problems While Configuring Security ..................................................... 127
Problems With Wireless Connectivity ..................................................... 130
Problems Transmitting Data Through the Serial Port.............................. 132
Problems While Scanning Bar Codes....................................................... 132
Booting the CK30 ................................................................................................. 136
Warm Booting the CK30 ........................................................................ 136
Cold Booting the CK30 .......................................................................... 137
Cleaning the Scanner Window and CK30 Screen .................................................. 138
Specifications..................................................................................................... 139
Physical and Environmental Specifications............................................................. 140
Accessories for the CK30 ....................................................................................... 144
Typing Characters Not Printed on the Keypad ...................................................... 146
Pin Assignments for the Serial Port ........................................................................ 150
6
A

Contents
CK30 Handheld Computer User’s Manual ix
Default Settings ............................................................................................... 153
Default Configuration Settings .............................................................................. 154
Reprogrammable Keypad........................................................................ 161
Reprogramming the Keypad .................................................................................. 162
Changing the Functionality of Keypad Keys or Key Combinations.......... 162
Creating Keypad Macros ......................................................................... 174
Index ......................................................................................................................... 181
B
C
I

Contents
xCK30 Handheld Computer User’s Manual

Before You Begin
CK30 Handheld Computer User’s Manual xi
Before You Begin
This section provides you with safety information, technical
support information, and sources for additional product
information.
Safety Icons
This section explains how to identify and understand warnings,
cautions, and notes that are in this document.
A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to
avoid death or serious injury to the persons working on
the equipment.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to
prevent equipment damage or destruction, or corruption
or loss of data.
Note: Notes either provide extra information about a topic or
contain special instructions for handling a particular condition
or set of circumstances.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Service &
Support > Service & Support.The Intermec Global Sales &
Service page appears. From the Service & Support menu, move
your pointer over Support, and then click Warranty.
Disclaimer of warranties: The sample code included in this
document is presented for reference only. The code does not
necessarily represent complete, tested programs. The code is
provided “as is with all faults.” All warranties are expressly
disclaimed, including the implied warranties of merchantability
and fitness for a particular purpose.

Before You Begin
xii CK30 Handheld Computer User’s Manual
Web Support
Visit the Intermec web site at www.intermec.com to download
our current documents (in PDF). To order printed versions of
the Intermec manuals, contact your local Intermec representative
or distributor.
Visit the Intermec technical knowledge base (Knowledge
Central) at intermec.custhelp.com to review technical
information or to request technical support for your Intermec
product.
Telephone Support
These services are available from Intermec.
Service Description
In the U.S.A. and Canada
call 1-800-755-5505 and
choose this option
Order Intermec
products •Place an order.
•Ask about an existing order.
1 and then choose 2
Order Intermec
media Order printer labels and ribbons. 1 and then choose 1
Order spare
parts Order spare parts. 1 or 2 and then choose 4
Technical
Support Talk to technical support about your Intermec product. 2 and then choose 2
Service •Get a return authorization number for
authorized service center repair.
•Request an on-site repair technician.
2 and then choose 1
Service
contracts •Ask about an existing contract.
•Renew a contract.
•Inquire about repair billing or other service
invoicing questions.
1 or 2 and then choose 3
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click Contact.

Before You Begin
CK30 Handheld Computer User’s Manual xiii
Who Should Read This Document?
The CK30 Handheld Computer User’s Manual provides you with
information about the features of the CK30 and how to install,
operate, maintain, and troubleshoot the CK30. Before you
install and configure the CK30, you should be familiar with
your network and general networking terms, such as IP address.
The Intermec Computer Command Reference Manual (P/N
073529) is included with this manual on a CD or is available as
a download from the Intermec web site. Please refer to this
manual for help configuring your CK30. The reference manual
contains information about all of the CK30 commands and
contains pages of bar codes that you can print and scan when
configuring supported commands.
Related Documents
The Intermec web site contains Intermec documents (in PDF)
that you can download for free.
To download documents
1Visit the Intermec web site at www.intermec.com.
2Click Service & Support > Manuals.
3In the Select a Product field, choose the product whose
documentation you want to download.
To order printed versions of the Intermec manuals, contact your
local Intermec representative or distributor.
Patent Information
Product is covered by one or more of the following patents:
4,455,523; 5,627,360; 4,553,081; 5,657,317; 4,709,202; 5,671,436;
4,845,419; 5,684,290; 4,961,043; 5,777,309; 5,195,183; 5,793,604;
5,216,233; 5,805,807; 5,218,187; 5,818,027; 5,218,188; 5,821,523;
5,227,614; 5,828,052; 5,241,488; 5,831,819; 5,278,487; 5,834,753;
5,322,991; 5,841,121; 5,331,136; 5,844,222; 5,331,580; 5,883,492;
5,349,678; 5,883,493; 5,397,885; 5,886,338; 5,371,858; 5,889,386;
5,373,478; 5,898,162; 5,410,141; 5,969,328; 5,488,575; 5,986,435;
5,500,516; 6,075,340; 5,504,367; 6,109,528; 5,508,599; 6,158,661;

Before You Begin
xiv CK30 Handheld Computer User’s Manual
5,530,619; 6,234,395; 5,567,925; 6,244,512; 5,568,645; 6,330,975;
5,592,512; 6,431,451; 5,598,007, 6,497,368; 5,617,343; 6,538,413.
There may be other U.S. and foreign patents pending.
Other Copyright Information
Microsoft, Windows, and the Windows logo are registered
trademarks of Microsoft Corporation in the United States
and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
This product includes software developed by the OpenSSL
Project for use in the OpenSSL Toolkit.
(http://www.openssl.org/)
This product includes cryptographic software written by Eric
Young. ([e-mail])
This product uses Regex++, Index software during its
operational phases. The owner of Regex++ has granted use of the
software to anyone provided such use is accompanied by the
following copyright and permission notice:
Regex++, Index. (Version 3.31, 16th Dec 2001)
Copyright ©1998-2001 Dr John Maddock.
Permission to use, copy, modify, distribute and sell this software
and its documentation for any purpose is hereby granted
without fee, provided that the above copyright notice appear in
all copies and that both that copyright notice and this
permission notice appear in supporting documentation. Dr John
Maddock makes no representations about the suitability of this
software for any purpose. It is provided “as is” without express or
implied warranty.

CK30 Handheld Computer User’s Manual 1
Using the CK30 Handheld
Computer
Use this chapter to familiarize yourself with the CK30 Handheld
Computer. In this chapter you will find these sections:
•Introducing the CK30 Handheld Computer
•What’s New?
•Using the Battery
•Using the Keypad
•Using the Screen
•Understanding the Status Lights
•Understanding the Beeps
•Scanning Bar Codes
•Installing an SD Card
1

Chapter 1 — Using the CK30 Handheld Computer
2 CK30 Handheld Computer User’s Manual
Introducing the CK30 Handheld Computer
The Intermec CK30 is an ergonomically designed handheld
computer built on the Microsoft®Windows®CE .NET
operating system. It is a lightweight, easy-to-use, reliable
computer that runs client/server applications, terminal
emulation applications, as well as browser-based applications.
Good read
light
Serial
port
Battery
light
Battery
Scan
button
User-defined
lights
Intermec
Ready-to-Work
Indicator
CK30 Handheld Computer
CK30 Handheld Computers with an IEEE 802.11b/g radio
installed are Wi-Fi®certified for interoperability with other
802.11b/g wireless LAN devices.
The CK30 computer is available in three different models that
offer several options. To find out which model of the CK30 you
have, locate the configuration label on the back of the computer.
The first five characters of the configuration number indicate the
model of CK30 you ordered.

Chapter 1 — Using the CK30 Handheld Computer
CK30 Handheld Computer User’s Manual 3
CK30AA0301000
CK30AA0301000
Configuration
number
Configuration Label: This label is for a CK30 Model A (CK30A).
Features Included With the Different Models of the CK30
Feature CK30A CK30B CK30C
802.11b/g radio 99
*Bluetooth (optional) 999
CCX v2.0 compliance 99
.NET Compact Framework 9
Pocket Internet Explorer 9
Internet Explorer 6, SQL Server CE 9
iBrowse
99
IE Browser 9
Monochrome Display 99
Color Display 9
32MB RAM/32MB Flash Memory 99
64MB RAM/64MB Flash Memory 9
200 MHz Processor 99
400 MHz Processor 9
*Bluetooth is a trademark owned by Bluetooth SIG, Inc., USA.

Chapter 1 — Using the CK30 Handheld Computer
4 CK30 Handheld Computer User’s Manual
These options are available for the CK30B and CK30C:
•TE 2000 terminal emulation application including 3270,
5250, and VT/ANSI as well as third-party TE applications
•EV10 linear imager or tethered scanner interface
•Data Collection Browser (dcBrowser™) application
Use this manual to understand how to use the features and
options available on the CK30. For additional help using
terminal emulation, see the TE 2000 Terminal Emulation
Programmer’s Guide (P/N 977-055-008).
For additional help using dcBrowser, see the documentation that
ships with the dcBrowser gateway software or the Data Collection
Browser Client User’s Guide (P/N 070011).
iBrowse is a locked-down web browser for Intermec devices that
is compatible with Microsoft’s Internet Explorer but does not
allow the user to exit out of the browser or key in a URL to
access a non-work related web site. For help using iBrowse, see
the iBrowse User’s Guide (P/N 961-055-015). For help using IE
Browser, see “Developing a Web-Based Application” on page
77.
What’s New?
This revision of the user’s manual supports the latest software
and hardware release:
•The operating system build is 4.00.xx.xxxx or higher, and
Intermec Value Add (IVA) build is iva_4.03.xx.xxxx or
higher.
•The CK30 is available with an EV10 linear imager or the
tethered scanner option.
•The manual explains how to scan PDF417 or Micro PDF417
bar code labels. For help, see the procedure on page 24.
•The new Import Root Certificate and Import User
Certificates functions let you load multiple certificates for
security. For help, see the procedure on page 72.

Chapter 1 — Using the CK30 Handheld Computer
CK30 Handheld Computer User’s Manual 5
Using the Battery
The CK30 uses a model AB1G (P/N 318-020-xxx) lithium-ion
battery as its main power source. You must fully charge the main
battery before you can use the CK30. When you change the
battery, a backup battery maintains your status, memory, and
real-time clock for at least 10 minutes.
If the Battery light blinks or turns on solid, you cannot restore
factory defaults or perform a warm or cold boot on your CK30
using the Ikey. You must replace the battery with a fully
charged battery before you can perform either function.
Removing the main battery when the backup battery low or
critically low icon displays on the taskbar may cause your
CK30 to cold boot and you may lose data.
The lithium-ion battery pack that is used in this device may
present a fire or chemical burn hazard if it is mistreated. Do
not disassemble it, heat it above 100°C (212°F) or incinerate
it.
If you fail to replace the battery immediately, you may lose
important data or applications.
Dispose of used battery packs promptly. Keep away from
children. Contact your local Intermec sales representative for
replacement batteries.
Several factors determine the life of your battery such as extreme
temperatures, input devices, and your usage. For example, if you
use a tethered scanner every day, you will need to replace your
battery more often than someone who uses an internal scanner.

Chapter 1 — Using the CK30 Handheld Computer
6 CK30 Handheld Computer User’s Manual
Charging and Installing the Battery
Make sure you fully charge the AB1G battery before you install
it in your CK30.
To charge the battery
•Either insert the battery into the AC1 4-slot battery charger
or place the CK30 with battery installed in the AC2 4-Bay
Charging Dock, AC3 8-Bay Charging Dock, AD1 1-Bay
Communications Dock, or AD2 4-Bay Communications
Dock. For more information on these accessories, see page
144.
Use the following table to understand how long it will take to
charge your batteries in each of the CK30 charging or
communications dock accessories.
Charging Times for CK30 Batteries
CK30 Accessory Charging Time
AC1 4-Slot Battery Charger 5 hours
AC2 4-Bay Charging Dock 5 hours
AC3 8-Slot Charging Dock 5 hours
AD1 1-Bay Communications Dock 5 hours
AD2 4-Bay Communications Dock 5 hours