Intermec CK31G User manual

CK31G Handheld
Computer
User's Manual

ii CK31G Handheld Computer User’s Manual
Intermec Technologies Corporation
Corporate Headquarters
6001 36th Ave. W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is proprietary and is provided solely for the purpose of
allowing customers to operate and service Intermec-manufactured equipment and is not to be
released, reproduced, or used for any other purpose without written permission of Intermec.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
©2004 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, CrossBar, Data Collection Browser,
dcBrowser, Duratherm, EasyCoder, EasyLAN, Enterprise Wireless LAN, EZBuilder,
Fingerprint, i-gistics, INCA (under license), InterDriver, Intermec Printer Network Manager,
IRL, JANUS, LabelShop, Mobile Framework, MobileLAN, Nor*Ware, Pen*Key, Precision
Print, PrintSet, RoutePower, TE 2000, Trakker Antares, UAP, Universal Access Point, and
Virtual Wedge are either trademarks or registered trademarks of Intermec Technologies
Corporation.
Throughout this manual, trademarked names may be used. Rather than put a trademark (™or
®) symbol in every occurrence of a trademarked name, we state that we are using the names
only in an editorial fashion, and to the benefit of the trademark owner, with no intention of
infringement.

Contents
CK31G Handheld Computer User’s Manual iii
Contents
Before You Begin......................................................................................................vii
Safety Summary .........................................................................................vii
Safety Icons...............................................................................................viii
Global Services and Support......................................................................viii
Who Should Read This Document? ............................................................ix
Related Documents.....................................................................................ix
Patent Information.......................................................................................x
Other Copyright Information.......................................................................x
Using the CK31G Handheld Computer .............................................. 1
Introducing the CK31G Handheld Computer........................................................... 2
Using the Battery....................................................................................................... 3
Charging and Installing the Battery ............................................................. 4
Maximizing Battery Life .............................................................................. 5
Checking the Battery Status......................................................................... 6
Using the Keypad ...................................................................................................... 6
Using the Color-Coded Keys....................................................................... 8
Capitalizing All Characters .......................................................................... 9
Using the Power (I) Key............................................................................. 9
Disabling or Modifying Keypad Functions ................................................ 10
Using the Touch Screen........................................................................................... 12
Using the Touch Screen and Stylus ........................................................... 12
Understanding the Desktop....................................................................... 13
Understanding the Screen Icons ................................................................ 16
Repositioning a Window........................................................................... 17
Calibrating the Screen ............................................................................... 18
Understanding the Status Lights .............................................................................. 18
Understanding the Beeps ......................................................................................... 19
Scanning Bar Codes................................................................................................. 20
Using the SD Card .................................................................................................. 22
1

Contents
iv CK31G Handheld Computer User’s Manual
Configuring the CK31G ................................................................................ 25
How to Configure the CK31G Parameters .............................................................. 26
Configuring the CK31G With the Setup Assistant .................................... 27
Configuring the CK31G Locally With Intermec Settings .......................... 28
Configuring the CK31G Remotely With Intermec Settings....................... 32
Configuring the CK31G for Your Network ............................................................. 32
Configuring Serial Communications ......................................................... 33
Configuring 802.11b/g Radio Communications........................................ 34
Configuring Security ............................................................................................... 37
Using Funk Security.................................................................................. 38
Using WPA Security.................................................................................. 39
Using 802.1x Security ............................................................................... 44
Using LEAP Security................................................................................. 47
Using Static WEP Security ........................................................................ 48
Loading a Certificate ................................................................................. 50
Disabling Security ..................................................................................... 53
Developing and Installing Applications ......................................... 55
Developing Applications for the CK31G ................................................................. 56
Developing a New Application.................................................................. 56
Developing a Web-Based Application........................................................ 57
Installing Applications on the CK31G..................................................................... 57
Installing Applications Using ActiveSync................................................... 58
Installing Applications Using Your SD Card.............................................. 62
Installing Applications Using the FTP Server............................................. 62
Installing Applications Using Wavelink Avalanche..................................... 63
Launching Your Application Automatically ............................................................. 63
Setting or Changing the CK31G Password .............................................................. 64
Backing Up Your Files............................................................................................. 65
Upgrading Your CK31G ......................................................................................... 66
Upgrading the Operating System Using an SD Card................................. 66
Upgrading Your CK31G Remotely Using Intermec Settings ..................... 68
2
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Contents
CK31G Handheld Computer User’s Manual v
Running Diagnostics...................................................................................... 71
Using Diagnostics on the CK31G............................................................................ 72
Understanding the Diagnostics Screens.................................................................... 72
802.11 Information................................................................................... 73
Authentication Information....................................................................... 73
Battery Information................................................................................... 74
Boot Code Version.................................................................................... 75
Button Link Reader Test ........................................................................... 75
Configuration Table.................................................................................. 76
CPU Registers........................................................................................... 77
Display Test .............................................................................................. 78
Installed Fonts........................................................................................... 78
Intermec Value Version............................................................................. 79
Keypad Test .............................................................................................. 80
LED Test .................................................................................................. 80
Network Information................................................................................ 81
Network Test ............................................................................................ 81
Operating System Version ......................................................................... 82
Ping Utility ............................................................................................... 83
RAM Information..................................................................................... 83
SD Card Memory Test.............................................................................. 84
Sound Test................................................................................................ 85
Troubleshooting and Maintaining the CK31G........................... 87
Problems and Solutions ........................................................................................... 88
Problems While Operating the CK31G..................................................... 88
Problems While Configuring 802.1x Security............................................ 89
Problems With Wireless Connectivity ....................................................... 91
Problems Transmitting Data Through the Serial Port................................ 92
Problems While Scanning Bar Codes......................................................... 92
Booting the CK31G ................................................................................................ 94
Warm Booting the CK31G ....................................................................... 94
Cold Booting the CK31G ......................................................................... 94
Cleaning the Scanner Window and Screen............................................................... 96
4
5

Contents
vi CK31G Handheld Computer User’s Manual
Appendix................................................................................................................. 97
Physical and Environmental Specifications............................................................... 98
Accessories for the CK31G .................................................................................... 100
Typing Characters Not Printed on the Keypad ...................................................... 101
Default Configuration ........................................................................................... 102
Index ......................................................................................................................... 107
A
I

Before You Begin
CK31G Handheld Computer User’s Manual vii
Before You Begin
This section provides you with safety information, technical
support information, and sources for additional product
information.
Safety Summary
Your safety is extremely important. Read and follow all warnings
and cautions in this document before handling and operating
Intermec equipment. You can be seriously injured, and
equipment and data can be damaged if you do not follow the
safety warnings and cautions.
Do Not Repair or Adjust Alone
Do not repair or adjust energized equipment alone under any
circumstances. Someone capable of providing first aid must
always be present for your safety.
First Aid
Always obtain first aid or medical attention immediately after an
injury. Never neglect an injury, no matter how slight it seems.
Resuscitation
Begin resuscitation immediately if someone is injured and stops
breathing. Any delay could result in death. To work on or near
high voltage, you should be familiar with approved industrial
first aid methods.
Energized Equipment
Never work on energized equipment unless authorized by a
responsible authority. Energized electrical equipment is
dangerous. Electrical shock from energized equipment can cause
death. If you must perform authorized emergency work on
energized equipment, be sure that you comply strictly with
approved safety regulations.

Before You Begin
viii CK31G Handheld Computer User’s Manual
Safety Icons
This section explains how to identify and understand warnings,
cautions, and notes that are in this document.
A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to
avoid death or serious injury to the persons working on
the equipment.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to
prevent equipment damage or destruction, or corruption
or loss of data.
Note: Notes either provide extra information about a topic or
contain special instructions for handling a particular condition
or set of circumstances.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at http://www.intermec.com and click Service
& Support > Service & Support. The Intermec Global Sales
& Service page appears. From the Service & Support menu,
move your pointer over Support, and then click Warranty.
Disclaimer of warranties: The sample code included in this
document is presented for reference only. The code does not
necessarily represent complete, tested programs. The code is
provided “as is with all faults.” All warranties are expressly
disclaimed, including the implied warranties of merchantability
and fitness for a particular purpose.

Before You Begin
CK31G Handheld Computer User’s Manual ix
Web Support
Visit the Intermec web site at http://www.intermec.com to
download our current manuals in PDF format. To order printed
versions of the Intermec manuals, contact your local Intermec
representative or distributor.
Visit the Intermec technical knowledge base (Knowledge
Central) at http://intermec.custhelp.com to review technical
information or to request technical support for your Intermec
product.
Telephone Support
You can find information on Intermec telephone support
services at http://www.intermec.com/AIT. To find the correct
telephone support number for your country, click Contact.
Who Should Read This Document?
The CK31G Handheld Computer User’s Manual provides you
with information about the features of the CK31G and how to
install, operate, maintain, and troubleshoot the CK31G. Before
you install and configure the CK31G, you should be familiar
with your network and general networking terms, such as IP
address.
The Intermec Computer Command Reference Manual (P/N
073529) is available as a download from the Intermec web site.
Please refer to this manual for help configuring your CK31G.
The reference manual contains information about most of the
CK31G commands.
Related Documents
The Intermec web site at http://www.intermec.com contains our
documents that you can download in PDF format.
To order printed versions of the Intermec manuals, contact your
local Intermec representative or distributor.

Before You Begin
xCK31G Handheld Computer User’s Manual
Patent Information
Product is covered by one or more of the following patents:
4,455,523; 5,627,360; 4,553,081; 5,657,317; 4,709,202; 5,671,436;
4,845,419; 5,684,290; 4,961,043; 5,777,309; 5,195,183; 5,793,604;
5,216,233; 5,805,807; 5,218,187; 5,818,027; 5,218,188; 5,821,523;
5,227,614; 5,828,052; 5,241,488; 5,831,819; 5,278,487; 5,834,753;
5,322,991; 5,841,121; 5,331,136; 5,844,222; 5,331,580; 5,883,492;
5,349,678; 5,883,493; 5,397,885; 5,886,338; 5,371,858; 5,889,386;
5,373,478; 5,898,162; 5,410,141; 5,969,328; 5,488,575; 5,986,435;
5,500,516; 6,075,340; 5,504,367; 6,109,528; 5,508,599; 6,158,661;
5,530,619; 6,234,395; 5,567,925; 6,244,512; 5,568,645; 6,330,975;
5,592,512; 6,431,451; 5,598,007, 6,497,368; 5,617,343; 6,538,413.
There may be other U.S. and foreign patents pending.
Other Copyright Information
Microsoft, Windows, and the Windows logo are registered
trademarks of Microsoft Corporation in the United States
and/or other countries.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
This product includes software developed by the OpenSSL
Project for use in the OpenSSL Toolkit.
(http://www.openssl.org/)
This product includes cryptographic software written by Eric
Young. ([email protected]om)
This product uses Regex++, Index software during its
operational phases. The owner of Regex++ has granted use of the
software to anyone provided such use is accompanied by the
following copyright and permission notice:
Regex++, Index. (Version 3.31, 16th Dec 2001)
Copyright ©1998-2001 Dr John Maddock