Intermec CK31G User manual

CK31G Handheld
Computer
User's Manual

ii CK31G Handheld Computer User’s Manual
Intermec Technologies Corporation
Corporate Headquarters
6001 36th Ave. W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is proprietary and is provided solely for the purpose of
allowing customers to operate and service Intermec-manufactured equipment and is not to be
released, reproduced, or used for any other purpose without written permission of Intermec.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
©2004 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, CrossBar, Data Collection Browser,
dcBrowser, Duratherm, EasyCoder, EasyLAN, Enterprise Wireless LAN, EZBuilder,
Fingerprint, i-gistics, INCA (under license), InterDriver, Intermec Printer Network Manager,
IRL, JANUS, LabelShop, Mobile Framework, MobileLAN, Nor*Ware, Pen*Key, Precision
Print, PrintSet, RoutePower, TE 2000, Trakker Antares, UAP, Universal Access Point, and
Virtual Wedge are either trademarks or registered trademarks of Intermec Technologies
Corporation.
Throughout this manual, trademarked names may be used. Rather than put a trademark (™or
®) symbol in every occurrence of a trademarked name, we state that we are using the names
only in an editorial fashion, and to the benefit of the trademark owner, with no intention of
infringement.

Contents
CK31G Handheld Computer User’s Manual iii
Contents
Before You Begin......................................................................................................vii
Safety Summary .........................................................................................vii
Safety Icons...............................................................................................viii
Global Services and Support......................................................................viii
Who Should Read This Document? ............................................................ix
Related Documents.....................................................................................ix
Patent Information.......................................................................................x
Other Copyright Information.......................................................................x
Using the CK31G Handheld Computer .............................................. 1
Introducing the CK31G Handheld Computer........................................................... 2
Using the Battery....................................................................................................... 3
Charging and Installing the Battery ............................................................. 4
Maximizing Battery Life .............................................................................. 5
Checking the Battery Status......................................................................... 6
Using the Keypad ...................................................................................................... 6
Using the Color-Coded Keys....................................................................... 8
Capitalizing All Characters .......................................................................... 9
Using the Power (I) Key............................................................................. 9
Disabling or Modifying Keypad Functions ................................................ 10
Using the Touch Screen........................................................................................... 12
Using the Touch Screen and Stylus ........................................................... 12
Understanding the Desktop....................................................................... 13
Understanding the Screen Icons ................................................................ 16
Repositioning a Window........................................................................... 17
Calibrating the Screen ............................................................................... 18
Understanding the Status Lights .............................................................................. 18
Understanding the Beeps ......................................................................................... 19
Scanning Bar Codes................................................................................................. 20
Using the SD Card .................................................................................................. 22
1

Contents
iv CK31G Handheld Computer User’s Manual
Configuring the CK31G ................................................................................ 25
How to Configure the CK31G Parameters .............................................................. 26
Configuring the CK31G With the Setup Assistant .................................... 27
Configuring the CK31G Locally With Intermec Settings .......................... 28
Configuring the CK31G Remotely With Intermec Settings....................... 32
Configuring the CK31G for Your Network ............................................................. 32
Configuring Serial Communications ......................................................... 33
Configuring 802.11b/g Radio Communications........................................ 34
Configuring Security ............................................................................................... 37
Using Funk Security.................................................................................. 38
Using WPA Security.................................................................................. 39
Using 802.1x Security ............................................................................... 44
Using LEAP Security................................................................................. 47
Using Static WEP Security ........................................................................ 48
Loading a Certificate ................................................................................. 50
Disabling Security ..................................................................................... 53
Developing and Installing Applications ......................................... 55
Developing Applications for the CK31G ................................................................. 56
Developing a New Application.................................................................. 56
Developing a Web-Based Application........................................................ 57
Installing Applications on the CK31G..................................................................... 57
Installing Applications Using ActiveSync................................................... 58
Installing Applications Using Your SD Card.............................................. 62
Installing Applications Using the FTP Server............................................. 62
Installing Applications Using Wavelink Avalanche..................................... 63
Launching Your Application Automatically ............................................................. 63
Setting or Changing the CK31G Password .............................................................. 64
Backing Up Your Files............................................................................................. 65
Upgrading Your CK31G ......................................................................................... 66
Upgrading the Operating System Using an SD Card................................. 66
Upgrading Your CK31G Remotely Using Intermec Settings ..................... 68
2
3

Contents
CK31G Handheld Computer User’s Manual v
Running Diagnostics...................................................................................... 71
Using Diagnostics on the CK31G............................................................................ 72
Understanding the Diagnostics Screens.................................................................... 72
802.11 Information................................................................................... 73
Authentication Information....................................................................... 73
Battery Information................................................................................... 74
Boot Code Version.................................................................................... 75
Button Link Reader Test ........................................................................... 75
Configuration Table.................................................................................. 76
CPU Registers........................................................................................... 77
Display Test .............................................................................................. 78
Installed Fonts........................................................................................... 78
Intermec Value Version............................................................................. 79
Keypad Test .............................................................................................. 80
LED Test .................................................................................................. 80
Network Information................................................................................ 81
Network Test ............................................................................................ 81
Operating System Version ......................................................................... 82
Ping Utility ............................................................................................... 83
RAM Information..................................................................................... 83
SD Card Memory Test.............................................................................. 84
Sound Test................................................................................................ 85
Troubleshooting and Maintaining the CK31G........................... 87
Problems and Solutions ........................................................................................... 88
Problems While Operating the CK31G..................................................... 88
Problems While Configuring 802.1x Security............................................ 89
Problems With Wireless Connectivity ....................................................... 91
Problems Transmitting Data Through the Serial Port................................ 92
Problems While Scanning Bar Codes......................................................... 92
Booting the CK31G ................................................................................................ 94
Warm Booting the CK31G ....................................................................... 94
Cold Booting the CK31G ......................................................................... 94
Cleaning the Scanner Window and Screen............................................................... 96
4
5

Contents
vi CK31G Handheld Computer User’s Manual
Appendix................................................................................................................. 97
Physical and Environmental Specifications............................................................... 98
Accessories for the CK31G .................................................................................... 100
Typing Characters Not Printed on the Keypad ...................................................... 101
Default Configuration ........................................................................................... 102
Index ......................................................................................................................... 107
A
I

Before You Begin
CK31G Handheld Computer User’s Manual vii
Before You Begin
This section provides you with safety information, technical
support information, and sources for additional product
information.
Safety Summary
Your safety is extremely important. Read and follow all warnings
and cautions in this document before handling and operating
Intermec equipment. You can be seriously injured, and
equipment and data can be damaged if you do not follow the
safety warnings and cautions.
Do Not Repair or Adjust Alone
Do not repair or adjust energized equipment alone under any
circumstances. Someone capable of providing first aid must
always be present for your safety.
First Aid
Always obtain first aid or medical attention immediately after an
injury. Never neglect an injury, no matter how slight it seems.
Resuscitation
Begin resuscitation immediately if someone is injured and stops
breathing. Any delay could result in death. To work on or near
high voltage, you should be familiar with approved industrial
first aid methods.
Energized Equipment
Never work on energized equipment unless authorized by a
responsible authority. Energized electrical equipment is
dangerous. Electrical shock from energized equipment can cause
death. If you must perform authorized emergency work on
energized equipment, be sure that you comply strictly with
approved safety regulations.

Before You Begin
viii CK31G Handheld Computer User’s Manual
Safety Icons
This section explains how to identify and understand warnings,
cautions, and notes that are in this document.
A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to
avoid death or serious injury to the persons working on
the equipment.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to
prevent equipment damage or destruction, or corruption
or loss of data.
Note: Notes either provide extra information about a topic or
contain special instructions for handling a particular condition
or set of circumstances.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at http://www.intermec.com and click Service
& Support > Service & Support. The Intermec Global Sales
& Service page appears. From the Service & Support menu,
move your pointer over Support, and then click Warranty.
Disclaimer of warranties: The sample code included in this
document is presented for reference only. The code does not
necessarily represent complete, tested programs. The code is
provided “as is with all faults.” All warranties are expressly
disclaimed, including the implied warranties of merchantability
and fitness for a particular purpose.

Before You Begin
CK31G Handheld Computer User’s Manual ix
Web Support
Visit the Intermec web site at http://www.intermec.com to
download our current manuals in PDF format. To order printed
versions of the Intermec manuals, contact your local Intermec
representative or distributor.
Visit the Intermec technical knowledge base (Knowledge
Central) at http://intermec.custhelp.com to review technical
information or to request technical support for your Intermec
product.
Telephone Support
You can find information on Intermec telephone support
services at http://www.intermec.com/AIT. To find the correct
telephone support number for your country, click Contact.
Who Should Read This Document?
The CK31G Handheld Computer User’s Manual provides you
with information about the features of the CK31G and how to
install, operate, maintain, and troubleshoot the CK31G. Before
you install and configure the CK31G, you should be familiar
with your network and general networking terms, such as IP
address.
The Intermec Computer Command Reference Manual (P/N
073529) is available as a download from the Intermec web site.
Please refer to this manual for help configuring your CK31G.
The reference manual contains information about most of the
CK31G commands.
Related Documents
The Intermec web site at http://www.intermec.com contains our
documents that you can download in PDF format.
To order printed versions of the Intermec manuals, contact your
local Intermec representative or distributor.

Before You Begin
xCK31G Handheld Computer User’s Manual
Patent Information
Product is covered by one or more of the following patents:
4,455,523; 5,627,360; 4,553,081; 5,657,317; 4,709,202; 5,671,436;
4,845,419; 5,684,290; 4,961,043; 5,777,309; 5,195,183; 5,793,604;
5,216,233; 5,805,807; 5,218,187; 5,818,027; 5,218,188; 5,821,523;
5,227,614; 5,828,052; 5,241,488; 5,831,819; 5,278,487; 5,834,753;
5,322,991; 5,841,121; 5,331,136; 5,844,222; 5,331,580; 5,883,492;
5,349,678; 5,883,493; 5,397,885; 5,886,338; 5,371,858; 5,889,386;
5,373,478; 5,898,162; 5,410,141; 5,969,328; 5,488,575; 5,986,435;
5,500,516; 6,075,340; 5,504,367; 6,109,528; 5,508,599; 6,158,661;
5,530,619; 6,234,395; 5,567,925; 6,244,512; 5,568,645; 6,330,975;
5,592,512; 6,431,451; 5,598,007, 6,497,368; 5,617,343; 6,538,413.
There may be other U.S. and foreign patents pending.
Other Copyright Information
Microsoft, Windows, and the Windows logo are registered
trademarks of Microsoft Corporation in the United States
and/or other countries.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
This product includes software developed by the OpenSSL
Project for use in the OpenSSL Toolkit.
(http://www.openssl.org/)
This product includes cryptographic software written by Eric
Young. ([email protected]om)
This product uses Regex++, Index software during its
operational phases. The owner of Regex++ has granted use of the
software to anyone provided such use is accompanied by the
following copyright and permission notice:
Regex++, Index. (Version 3.31, 16th Dec 2001)
Copyright ©1998-2001 Dr John Maddock

Before You Begin
CK31G Handheld Computer User’s Manual xi
Permission to use, copy, modify, distribute and sell this software
and its documentation for any purpose is hereby granted
without fee, provided that the above copyright notice appear in
all copies and that both that copyright notice and this
permission notice appear in supporting documentation. Dr John
Maddock makes no representations about the suitability of this
software for any purpose. It is provided “as is” without express or
implied warranty.

Before You Begin
xii CK31G Handheld Computer User’s Manual

CK31G Handheld Computer User’s Manual 1
Using the CK31G Handheld
Computer
Use this chapter to familiarize yourself with the CK31G
Handheld Computer. In this chapter you will find these
sections:
• Introducing the CK31G Handheld Computer
• Using the Battery
• Using the Keypad
• Using the Touch Screen
• Understanding the Status Lights
• Understanding the Beeps
• Scanning Bar Codes
• Using the SD Card
1

Chapter 1 — Using the CK31G Handheld Computer
2 CK31G Handheld Computer User’s Manual
Introducing the CK31G Handheld Computer
The Intermec CK31G is an ergonomically designed handheld
computer built on the Microsoft®Windows®CE .NET
operating system. It is a lightweight, easy-to-use, reliable
computer that runs client/server applications and browser-based
applications.
13KC
Ready-to-Work
Indicator (blue)
Good read
light (green)
Touch screen
User-defined
lights
Scan
button
Serial
port
Serial
port
cover
Battery
Battery
light
CK31G Handheld Computer
CK31G Handheld Computers with an IEEE 802.11b/g radio
installed are Wi-Fi®certified for interoperability with other
802.11b/g wireless LAN devices.

Chapter 1 — Using the CK31G Handheld Computer
CK31G Handheld Computer User’s Manual 3
The CK31G includes these features:
• 802.11b/g radio
• .NET Compact Framework
• Internet Explorer 6, SQL Server CE
• CCX v1.0 compliance
• Color display with touch screen
• 2D area imager
• 64MB RAM/64MB Flash Memory
• 400 MHz Processor
For a complete list of accessories, see “Accessories for the
CK31G” on page 100.
Using the Battery
The CK31G uses an AB1G lithium-ion battery as its main
power source. You must fully charge the main battery before you
can use the CK31G. When you change the battery, a backup
battery maintains your status, memory, and real-time clock for at
least 10 minutes.
If the battery light blinks or turns on solid, you cannot restore
factory defaults or perform a warm or cold boot on your CK31G
by using the Ikey. You must replace the battery with a fully
charged battery before you can restore factory defaults or boot
your CK31G.

Chapter 1 — Using the CK31G Handheld Computer
4 CK31G Handheld Computer User’s Manual
The lithium-ion battery pack that is used in this device may
present a fire or chemical burn hazard if it is mistreated. Do
not disassemble it, heat it above 100°C (212°F) or incinerate
it.
Removing the main battery when the backup battery low or
critically low icon displays in the status bar may cause your
CK31G to cold boot and you may lose data.
If you fail to replace the battery immediately, you may lose
important data or applications.
Dispose of used battery packs promptly. Keep away from
children. Contact your local Intermec sales representative for
replacement batteries.
Several factors determine the life of your battery such as extreme
temperatures, input devices, and your usage. For example, if you
use a tethered scanner every day, you will need to replace your
battery more often than someone who uses an internal scanner.
Charging and Installing the Battery
Make sure you fully charge the AB1G battery before you use
your CK31G. You can charge the battery before or after you
install it into the CK31G.
To charge the battery
• Either insert the battery into the AC1 4-slot battery charger
or place the CK31G with battery installed in the AD1 1-Bay
Communications Dock. For more information on these
accessories, see page 100.
Use the next table to understand how long it will take to charge
your batteries in each of the CK31G charging or
communications dock accessories.

Chapter 1 — Using the CK31G Handheld Computer
CK31G Handheld Computer User’s Manual 5
Charging Times for CK31G Batteries
CK31G Accessory Charging Time
AC1 4-Slot Battery Charger 5 hours
AD1 1-Bay Communications Dock 3 hours
To install the battery
• Insert the tabs on the bottom of the charged battery into the
CK31G and snap the battery into place.
Battery latch
AB1G
battery
Maximizing Battery Life
There are several things that you can do to maximize the life of
your fully charged battery.
1 Verify that Radio Power Management is enabled (Fast PSP).
Enabling radio power management allows your radio to
switch between awake and sleep modes based on network
traffic.
2 Verify that the backlight timeout is set to 15 seconds.
3 Verify that each setting under Power Management has a value
of 1 minute for a combined automatic shutoff time of 3
minutes.

Chapter 1 — Using the CK31G Handheld Computer
6 CK31G Handheld Computer User’s Manual
You can use Intermec Settings to easily make all of these
configuration changes. For help, see “Configuring the CK31G
Locally With Intermec Settings” on page 28.
Checking the Battery Status
The easiest way to tell the status of your battery is to look at the
battery icon in the status bar of your CK31G.
Battery Icon Status
Icon Status
Battery has a medium charge. You should be able to work for
several more hours before changing batteries.
Battery is low. You need to replace the battery soon.
Battery is critically low. You need to replace the battery now.
You can also check the battery status by looking at the Battery
Status light on the front of the CK31G or by using the battery
diagnostics screen. For help using the Battery Status light, see
“Understanding the Status Lights” on page 18. For help using
the Battery Information diagnostic screen, see “Battery
Information” on page 74.
Using the Keypad
Your CK31G has a 52-key full alphanumeric keypad. The 52-
key full alphanumeric keypad is designed for applications that
enter mainly numeric data (0-9) and that may need to enter the
entire alphabet. The keypad also provides function keys (F1-
F24) and special characters, symbols, and functions by pressing
color-coded key sequences.

Chapter 1 — Using the CK31G Handheld Computer
CK31G Handheld Computer User’s Manual 7
789
12
0.
3
456
F 1
F 2
F 3
F 4
A B CD E
F G HI J
K L MN O
P Q R S T
U V W Y
Esc
I/ O
Alt
Ta b
Scan
button
Orange
key
Green
key
Backlight
key
Power
key
The 52-Key Full Alphanumeric Keypad
Note: There are several hidden characters (such as { and }) on
the CK31G keypad that require using the color-coded keys to
access them. For more information on accessing these hidden
characters, refer to “Typing Characters Not Printed on the
Keypad” on page 101.

Chapter 1 — Using the CK31G Handheld Computer
8 CK31G Handheld Computer User’s Manual
Using the Color-Coded Keys
The keypad of the CK31G provides color-coded keys to let you
access additional characters, symbols, and functions printed on
the keypad overlay. Once you understand how to use the color-
coded keys and key sequences, you will know how to access all of
the additional features printed on the keypad overlay. There are
two color-coded modifier keys on the CK31G: the orange B
key and the green Ckey.
You press and release the first key and then press and release the
second key to access the color-coded character or function
printed above a key.
Using the Color-Coded Keys
You Want To: Press: Example
Use an orange character or
function printed above a key.
Bkey and then the key with
character or function printed
above it.
Press Band then 2to type
the @ character.
Use a green character or function
printed above a key.
Ckey and then the key with
character or function printed
above it.
Press Cand then 2to type
the = character.
Lock the orange, green, Ctl, Alt,
or Shift key to stay on.
B, C, Ctl, Alt, or Shift key
twice.
Press Ctwice and the
appears in the status bar.
Unlock a green, orange, Ctl, Alt,
or Shift key.
B, C, Ctl, Alt, or Shift key
once. If is in the status bar, press
Alt and the locked icon
disappears from the status bar.