Intermec CN2 User manual

User's Manual
CN2 Handheld
Computer

ii CN2 Handheld Computer User’s Manual
Intermec Technologies Corporation
Corporate Headquarters
6001 36th Ave. W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is proprietary and is provided solely for the purpose of
allowing customers to operate and service Intermec-manufactured equipment and is not to be
released, reproduced, or used for any other purpose without written permission of Intermec.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
©2005 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, CrossBar, Data Collection Browser,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasyLAN, Enterprise Wireless LAN, EZBuilder,
Fingerprint, i-gistics, INCA (under license), InterDriver, Intermec Printer Network Manager,
IRL, JANUS, LabelShop, Mobile Framework, MobileLAN, Nor*Ware, Pen*Key, Precision
Print, PrintSet, RoutePower, SmartSystems, TE 2000, Trakker Antares, and Virtual Wedge are
either trademarks or registered trademarks of Intermec Technologies Corporation.
Throughout this manual, trademarked names may be used. Rather than put a trademark (™or
®) symbol in every occurrence of a trademarked name, we state that we are using the names
only in an editorial fashion, and to the benefit of the trademark owner, with no intention of
infringement.

Contents
CN2 Handheld Computer User’s Manual iii
Contents
Before You Begin......................................................................................................vii
Safety Summary .........................................................................................vii
Safety Icons ...............................................................................................viii
Global Services and Support......................................................................viii
Who Should Read This Document? .............................................................x
Related Documents ......................................................................................x
Patent Information.......................................................................................x
Other Copyright Information......................................................................xi
Using the CN2 Handheld Computer..................................................... 1
Introducing the CN2 Handheld Computer ............................................................... 2
CN2 Features, Applications, and Accessories ............................................... 3
Identifying the Optional Features Installed in Your CN2 ............................ 3
Using the Battery....................................................................................................... 5
Installing and Charging the Battery ............................................................. 6
Removing the Battery.................................................................................. 8
Maximizing Battery Life .............................................................................. 9
Checking the Battery Status......................................................................... 9
Using the Keypad .................................................................................................... 10
Using the Numeric Keypad ....................................................................... 10
Using the Scroll Keypad ............................................................................ 12
Using the Power Key................................................................................. 13
Using the Touch Screen........................................................................................... 14
Using the Touch Screen and Stylus ........................................................... 14
Understanding the Desktop....................................................................... 15
Using ScanDemo ........................................................................ 15
Using Transcriber ....................................................................... 16
Calibrating the Screen ............................................................................... 17
Understanding the Screen Icons............................................................................... 18
Understanding the Status Lights .............................................................................. 19
Understanding the Beeps ......................................................................................... 20
Scanning Bar Codes................................................................................................. 21
1

Contents
iv CN2 Handheld Computer User’s Manual
Using the Optional SD Card................................................................................... 22
Using the Optional USB Keyboard.......................................................................... 25
Configuring the CN2....................................................................................... 29
How to Configure the CN2 Parameters................................................................... 30
Configuring the CN2 With the Setup Assistant....................................................... 31
Configuring the CN2 Locally With Intermec Settings ............................................. 32
Opening Intermec Settings........................................................................ 32
Navigating Through Intermec Settings...................................................... 33
Saving Your Settings.................................................................................. 34
Exiting Intermec Settings .......................................................................... 35
Restoring the CN2 Default Settings .......................................................... 35
Configuring the CN2 Remotely With Intermec Settings ......................................... 36
Adding the CN2 to the Network............................................................ 37
Configuring the CN2 For Your Network................................................................. 38
Configuring USB Communications .......................................................... 38
Configuring 802.11b/g Radio Communications........................................ 39
Configuring the Network Parameters for a TCP/IP Network...... 40
Configuring the Network Parameters for a UDP Plus Network... 42
Configuring the CN2 for Microsoft Wireless Zero
Configuration ........................................................................ 43
Configuring Network Security................................................................................. 45
Choosing Between Microsoft Security and Funk Security Software............ 45
Selecting Funk as Your Security Choice ...................................... 46
Selecting a Profile for Funk Security............................................ 47
Switching from Funk Security to Microsoft Security ................... 48
Using WPA Security ................................................................................. 48
Configuring WPA Security With Funk Security.......................... 49
Configuring WPA Security With Microsoft Security................... 51
Using 802.1x Security ............................................................................... 53
Configuring 802.1x Security With Funk Security ....................... 54
Configuring 802.1x Security With Microsoft Security................. 55
Using LEAP Security................................................................................. 56
Using Static WEP Security ........................................................................ 57
Configuring Static WEP Security With Funk Security ................ 58
2
3

Contents
CN2 Handheld Computer User’s Manual v
Configuring Static WEP Security With Microsoft Security ......... 58
Loading Certificates................................................................................... 59
Disabling Security ..................................................................................... 62
Using the Modem Dock for Internet Access and E-mail........................................... 62
Connecting to the Internet Through the Modem Dock............................. 62
Setting Up an E-mail Account Through the Modem Dock........................ 69
Developing and Installing Applications ......................................... 73
Developing Applications for the CN2...................................................................... 74
Developing a New Application .................................................................. 74
Developing a Web-Based Application........................................................ 75
Installing Applications on the CN2.......................................................................... 75
Installing Applications Using ActiveSync................................................... 76
Installing ActiveSync and Establishing a Partnership ................... 77
Using ActiveSync to Copy Files and Install Applications ............. 78
Installing Applications Using the Optional SD Card ................................. 80
Installing Applications Using Wavelink Avalanche..................................... 80
Launching Your Application Automatically ............................................................. 81
Troubleshooting and Maintaining the CN2 ................................. 83
Problems and Solutions ........................................................................................... 84
Running Diagnostics ............................................................................................... 92
Sending the CN2 to Intermec for Service................................................................. 94
Booting the CN2..................................................................................................... 94
Warm Booting the CN2............................................................................ 94
Cold Booting the CN2.............................................................................. 95
Upgrading the CN2................................................................................................. 96
Upgrading the Operating System............................................................... 97
Upgrading the Persistent Storage Manager Files......................................... 99
Cleaning the Scanner Window and the Touch Screen............................................ 100
4
5

Contents
vi CN2 Handheld Computer User’s Manual
Specifications and Accessories ............................................................ 103
Physical and Environmental Specifications............................................................. 104
Accessories for the CN2......................................................................................... 105
Default Configuration................................................................................. 107
Default Configuration ........................................................................................... 108
Index ......................................................................................................................... 111
A
B
I

Before You Begin
CN2 Handheld Computer User’s Manual vii
Before You Begin
This section provides you with safety information, technical
support information, and sources for additional product
information.
Safety Summary
Your safety is extremely important. Read and follow all warnings
and cautions in this document before handling and operating
Intermec equipment. You can be seriously injured, and
equipment and data can be damaged if you do not follow the
safety warnings and cautions.
Do Not Repair or Adjust Alone
Do not repair or adjust energized equipment alone under any
circumstances. Someone capable of providing first aid must
always be present for your safety.
First Aid
Always obtain first aid or medical attention immediately after an
injury. Never neglect an injury, no matter how slight it seems.
Resuscitation
Begin resuscitation immediately if someone is injured and stops
breathing. Any delay could result in death. To work on or near
high voltage, you should be familiar with approved industrial
first aid methods.
Energized Equipment
Never work on energized equipment unless authorized by a
responsible authority. Energized electrical equipment is
dangerous. Electrical shock from energized equipment can cause
death. If you must perform authorized emergency work on
energized equipment, be sure that you comply strictly with
approved safety regulations.

Before You Begin
viii CN2 Handheld Computer User’s Manual
Safety Icons
This section explains how to identify and understand warnings,
cautions, and notes that are in this document.
A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to
avoid death or serious injury to the persons working on
the equipment.
Avertissement: Un avertissement vous avertit d’une
procédure de fonctionnement, d’une méthode, d’un état
ou d’un rapport qui doit être strictement respecté pour
éviter l’occurrence de mort ou de blessures graves aux
personnes manupulant l’équipement.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to
prevent equipment damage or destruction, or corruption
or loss of data.
Attention: Une précaution vous avertit d’une procédure de
fonctionnement, d’une méthode, d’un état ou d’un rapport
qui doit être strictement respecté pour empêcher
l’endommagement ou la destruction de l’équipement, ou
l’altération ou la perte de données.
Note: Notes either provide extra information about a topic or
contain special instructions for handling a particular condition
or set of circumstances.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Service &
Support > Service & Support. The Intermec Global Sales &
Service page appears. From the Service & Support menu, move
your pointer over Support, and then click Warranty.
Disclaimer of warranties: The sample code included in this
document is presented for reference only. The code does not

Before You Begin
CN2 Handheld Computer User’s Manual ix
necessarily represent complete, tested programs. The code is
provided “as is with all faults.” All warranties are expressly
disclaimed, including the implied warranties of merchantability
and fitness for a particular purpose.
Web Support
Visit the Intermec web site at www.intermec.com to download
our current manuals in PDF format. To order printed versions
of the Intermec manuals, contact your local Intermec
representative or distributor.
Visit the Intermec technical knowledge base (Knowledge
Central) at intermec.custhelp.com to review technical
information or to request technical support for your Intermec
product.
Telephone Support
These services are available from Intermec Technologies
Corporation.
Service Description
In the U.S.A. and Canada
call 1-800-755-5505
and choose this option
Factory Repair and
On-site Repair
Request a return authorization
number for authorized service
center repair, or request an on-
site repair technician.
1
Technical Support Get technical support on your
Intermec product.
2
Service Contract
Status
Inquire about an existing
contract, renew a contract, or ask
invoicing questions.
3
Schedule Site Surveys
or Installations
Schedule a site survey, or request
a product or system installation.
4
Ordering Products Talk to sales administration, place
an order, or check the status of
your order.
5
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click Contact.

Before You Begin
x CN2 Handheld Computer User’s Manual
Who Should Read This Document?
The CN2 Handheld Computer User’s Manual provides you with
information about the features of the CN2 and how to install,
operate, maintain, and troubleshoot the CN2.
Before you install and configure the CN2, you should be
familiar with your network and general networking terms, such
as IP address.
Related Documents
The Intermec web site at www.intermec.com contains our
documents that you can download as PDF files.
To order printed versions of the Intermec manuals, contact your
local Intermec representative or distributor.
The Intermec Computer Command Reference Manual (P/N
073529) is available as a download from the Intermec web site.
Please refer to this manual for help configuring your CN2. The
reference manual contains information about most of the CN2
commands.
Patent Information
Product is covered by one or more of the following patents:
4,455,523; 4,553,081; 4,709,202; 4,845,419; 4,961,043;
5,195,183; 5.216,233; 5,218,187; 5,218,188; 5,227,614;
5,241,488; 5,278,487; 5,322,991; 5,331,136; 5,331,580;
5,349,678; 5,397,885; 5,371,858; 5,373,478; 5,410,141;
5,488,575; 5,500,516; 5,504,367; 5,508,599; 5,530,619;
5,567,925; 5,568,645; 5,592,512; 5,598,007; 5,617,343;
5,627,360; 5,657,317; 5,671,436; 5,684,290; 5,777,309;
5,793,604; 5,805,807; 5,818,027; 5,821,523; 5,828,052;
5,831,819; 5,834,753; 5,841,121; 5,844,222; 5,883,492;
5,883,493; 5,886,338; 5,889,386; 5,898,162; 5,969,328;
5,986,435; 6,075,340; 6,109,528; 6,158,661; 6,234,395;
6,244,512; 6,330,975; 6,431,451; 6,497,368; 6,538,413;
Des. 417,445.
There may be other U.S. and foreign patents pending.