intermountain Patriot Twin Analyst User manual

Patriot Twin Analyst – Owner’s Manual – Owner’s Manual – Revision 1.1 Page 1
Owner’s Manual
Patriot Twin Analyst

Patriot Twin Analyst – Owner’s Manual – Revision 1.1 Page 2
Every day, thousands of billions of tons of
water evaporate from the earth's surface.
As the heat of the sun evaporates the water
and draws it from the earth's surface into the
atmosphere, many impurities are left behind.
The water vapor eventually cools to form
clouds and then falls back to earth as precip-
itation.
On its way from the clouds to your faucet,
soft rain water dissolves and absorbs a part
of almost everything is touches.
Falling rain cleans the air as it falls. Unfor-
tunately the impurities that were removed
from the air have not left; they have just
been relocated through the water onto the
ground. These gases and other airborne con-
taminants can cause undesirable tastes, col-
ors and odors in water.
Rain falls onto the ground, collecting sedi-
ments like rust, sand and even algae. The
water eventually finds its way to a surface water supply or percolates downward and collects in an aquifer.
As it percolates through the earth, the water can absorb hardness minerals, iron, heavy metals, radioactivity,
organic contaminants, and many other complex elements and compounds.
Water can also collect numerous harmful man-made chemical impurities during this cycle. These synthetic
chemicals are generally odorless, colorless, and tasteless; and can sometimes be life-threatening. The state-
ment, "my parents drank this water for 75 years and it never hurt them", is no longer a valid excuse to not be
concerned with water quality. There has been a massive global increase in harmful chemical waste over the
last 50 years.
The scientific and medical community has not had the time or budget to study the long-term health effects
of the more than 70,000 harmful chemicals that can be found in use today.
Approximately 1,000 new synthetic chemical compounds are entering the industrial marketplace each and
every year. Precipitation falls upon commercial and municipal dumpsites, toxic waste sites, industrial refuse
depots, military test sites, leach fields, mining operations, farmer’s fields etc... Where it dissolves minute
amounts of the toxic chemicals present and carries them along.
The United States Government estimated in 1986 that close to two percent of the nation's ground water sup-
plies were moderately polluted by sources such as hazardous waste dumps and leaking landfills.
Industrial wastewater is also a major source of water contamination. When certain chemicals come in con-
tact with others, they create new compounds. Chemicals that are considered generally acceptable in con-
trolled amounts may react with other elements and/or chemicals to form new compounds that could be high-
ly carcinogenic.
Chlorine is one of the best-publicized examples; it reacts with organic matter in water and forms deadly tri-
halomethanes.

Patriot Twin Analyst – Owner’s Manual – Owner’s Manual – Revision 1.1 Page 3
Hard water is probably the single largest threat facing the American home in the 21st century. Hard water can
coat your family, your home and your appliances with thousands of pounds of inorganic mineral rock-scale
each and every year; hard water slowly destroys everything it touches. Left untreated, hard water costs you
money, ruins your lifestyle and can even lower the value of your home.
No one needs to tell you that you're living with Hard Water though. Soap doesn't lather easily, glasses are
cloudy after washing, a ring forms around the bathtub, faucets and shower heads are crusty, laundering results
are poor and there are many other easily recognized signs.
There are several degrees of water hardness. Even moderately hard water, can seriously damage the plumbing
system in your home and, in time, cause inconvenient and expensive problems.
Hard water is a poor cleaner because it is loaded with a variety of impurities. These dissolved impurities react
with certain chemicals found in soap to form a gummy, insoluble curd.
This soap curd clings stubbornly to everything it touches. The ring around your bathtub is curd. That same curd
causes your hair to become dull and hard to manage.
Soap curd clogs skin pores and prevents your natural oils from moisturizing your skin. This dryness causes itch-
ing and also aggravates skin conditions like psoriasis, eczema and acne.
Soap curd is especially noticeable by the scummy film it forms on dishes, glassware, walls and floors. Hardness
and other dissolved solids combine to form the residue you see as spots on glasses, crockery, cutlery and shower
enclosures.

Patriot Twin Analyst – Owner’s Manual – Revision 1.1 Page 4
Hard water harms fabrics
Laundry washed in hard water takes on a gray color and wears out faster than expected. With hard water in
your washing machine, it's almost impossible to wash clothes white - even when you use large amounts of
detergent and bleach Minerals and insoluble particles in hard water trap dirt and soap curd in the fabric of
your clothes and linens. These deposits give fabric a dull gray "washed-out" look and cause the clothing fi-
bers to be brittle. Your clothes and linens then feel harsh and rough - they deteriorate faster.
Hard water harms foods
Some vegetables such as peas and beans become tough and unpalatable when cooked in hard water. Baking
with hard water imparts an undesirable taste from the hardness minerals into your food. Tea, Coffee and oth-
er beverages prepared with hard water taste awful and often contain flakes of hardness.
Hard water affects your house plumbing
Perhaps the greatest damage done by hard water is the damage that you can't easily see. Water heaters, hu-
midifiers, boilers and household pipes become lined with an increasingly thick layer of calcium and magnesi-
um scale.
As this scale builds up, the water flow in your pipes diminishes to such a point that new piping is usually the
only realistic option to remedy the situation.
Hard water scale inside a water heater forms an insulating layer that prevents the burners or heating elements
from heating the water efficiently. Just 1/8" of scale inside the tank can require up to 30% more fuel to heat
the water to the desired temperature.
How water hardness is measured
Water hardness is measured in imperial Grains per Gallon (gpg). A grain, in this case, is the weight of an av-
erage dry grain of wheat, approximately 1/7000th of a pound.
The water treatment industry generally uses the following standards to classify water hardness.
Soft Water 0 - 0.5 gpg
Slightly Hard Water .5 - 3.5 gpg
Moderately Hard Water 3.5 - 7 gpg
Very Hard Water 7 - 10.5 gpg
Extremely Hard Water 10.5 gpg and greater

Patriot Twin Analyst – Owner’s Manual – Owner’s Manual – Revision 1.1 Page 5
THE CRIMES OF HARD WATER, METALS & CHLORINE
Increased Water Heating Costs
Damaged Clothing
Excessive Soap Consumption
Pipe Scaling
Faucet and Fixture Damage
Skin Problems
Unpalatable Food
Undesirable Tastes and Odors
Premature Appliance Failure
Unsatisfactory Laundry Results
Unpleasant Tastes & Odors in Water
Staining on Faucets, Fixtures & Appliances

Patriot Twin Analyst – Owner’s Manual – Revision 1.1 Page 6
System Features & Benefits
By purchasing a Patriot Twin Analyst, you can now enjoy a continuous supply of virtually limitless soft wa-
ter in your home while minimizing salt, water and electrical consumption.
Efficient
Your Patriot Twin Analyst System learns your lifestyle
and adapts itself to meet your needs, delivering exception-
al water quality while saving you salt, water and electrici-
ty. The dual sensor probes incorporated into each tank of
the Patriot Twin Analyst system allow it to detect changes
in water chemistry and respond accordingly so that you are
unaffected by common water hardness fluctuations that
stump traditional water softeners.
Upgradeable
Designed for the future, your Patriot Twin Analyst System
is capable of being modularly upgraded, as new technolo-
gies are developed to accommodate for rapidly degrading
water conditions. The Evertech control center can be up-
dated with the latest software updates & upgrades as they
become available.
Reliable
The mechanical subsystem in the Patriot Twin Analyst
System is revolutionary in its own right. The Patriot Twin
Analyst System is built around Open-platform TM technolo-
gy, building on a 40-year legacy of reliable design and us-
ing 21st century composite materials to ensure reliable and
dependable performance.
Safe
Every Patriot Twin Analyst System is handcrafted in the
USA by skilled artisans in a world-class facility to provide
you with a water treatment system that exceeds industry
safety, manufacturing & quality control standards to give
you peace of mind.
Simple
Advanced manufacturing methods and skillfully crafted
computer hardware & software makes the Patriot Twin
Analyst System one of the easiest water softening systems
to own and operate.
Whisper-Quiet
During normal regeneration cycles, your Patriot Twin An-
alyst system is whisper-quiet. Every 7th cleaning cycle will
be performed in the middle of the day to ensure that you
are not disturbed by the sound of your water softener deep-
cleaning itself.

Patriot Twin Analyst – Owner’s Manual – Owner’s Manual – Revision 1.1 Page 7
Your responsibilities as an equipment owner
Your Patriot Twin Analyst System is manufactured to be efficient and reliable. To ensure continued perfor-
mance while keeping your system operating within manufacturer’s specifications, the following operating con-
ditions must be ensured by you, the equipment owner/operator:
Water Pressure Regulator
The influent water pressure into this water system must be regulated by a code-compliant pressure-regulating
device not to exceed 75psi.
Power Protection
Power to this system must be supplied by an unswitched 110VAC supply. Surge protection is mandatory and is
to be supplied by you, the equipment owner. The use of a UPS (Uninterruptible Power Supply) is encouraged.
Salt
This water system uses either sodium or potassium salt to clean itself. The brine tank must be filled with a high
quality pellet or cubed salt to ensure system operation. Rock salt is usually not suitable for this system, as it can
contain higher levels of impurities that can require more frequent disinfection and can possibly even compro-
mise system functionality. Consult with your local water professional to decide on the best salt for your applica-
tion.
Pur-Gard
The Pur-Gard injection feeder should be kept full to ensure proper system operation and maximum efficiency.
Pur-Gard works synergistically with the water softening media to ensure the very best water quality and to max-
imize cleaning power. Check the level of your Pur-Gard feeder each time you fill your brine tank with salt.
Annual Cleaning and Disinfection
Bacteria can colonize water softeners through safe city water, salt, or even ambient air. Weekly antibacterial
rinses and supplementation with Pur-Gard help minimize bacterial growth, your system should be cleaned and
disinfected on a regular schedule to ensure peak performance and protect the safety of you family. Your local
dealer can perform the cleaning and disinfection service for you, or you can purchase a comprehensive cleaning
and disinfection kit to perform this task yourself.
Periodic replacement of media
While built to the highest standards, certain media in your Patriot Twin Analyst System will need to be replaced
periodically by your local authorized service agent. Replacement intervals vary depending on your water chem-
istry and water consumption habits. Consult with your water specialist during your annual inspection/tune-up
service to ensure that you enjoy the very best water quality.

Patriot Twin Analyst – Owner’s Manual – Revision 1.1 Page 8
Pur-Gard
The Pur-GardTM system incorporated into every Patriot Twin Analyst System ensures that you have the best
water quality all year long. This simple injection system is specially engineered to work in all climates to eas-
ily introduce Pur-Gard into your brine tank while the system is waiting to clean itself.
Your Patriot Twin Analyst system will use varying amounts of Pur-Gard, depending on your water consump-
tion habits; always maximizing efficiency and performance while providing you with the water quality that
you deserve.
Pur-Gard is designed to:-
 Clean ion-exchange resin without damaging structured matrix media
 Create an inert protective coating on metallic moving parts
 Clean and lubricate all moving components
 Create an unhealthy environment for bacteria in the system
 Activate PurafeelTM technology on compatible systems
 Enhance self-sanitization process on compatible systems
Always keep your Pur-Gard reservoir full to ensure proper system performance, longevity & efficiency.

Patriot Twin Analyst – Owner’s Manual – Owner’s Manual – Revision 1.1 Page 9
Cleaning and Disinfection
Your Patriot Twin Analyst System is probably the hardest working appliance in your home, processing millions
of gallons of water over its service life an in turn protecting you from countless amounts of inorganic calcium,
magnesium, lead, copper, zinc, iron, manganese, and other contaminants that could be in your water.
In addition to capturing inorganic contaminants, your softener also accumulates sediment bacteria, algae, mold,
and fungus that can enter the system through safe city water, salt, or even from the air. These additional contam-
inants slowly accumulate in your softener and can even colonize it with a biofilm of Heterotrophic Plate Count
bacteria (HPC). These bacteria are usually benign, but they can create a food base as safe refuge for potentially
harmful pathogens and seriously compromise the longevity and performance of your system.
Your system should be periodically cleaned and disinfected according to established protocol to ensure that it is
working to the best of its ability and to protect the safety of your family.
Pur-Gard and DIY Cleaning and Disinfection kits are available from your local dealer or online at
www.buyintermountain.com

Patriot Twin Analyst – Owner’s Manual – Revision 1.1 Page 10
System Installation & Start-up Guidelines
Clear the installation area and carefully sweep the floor where the system will be installed.
Test home water pressure and make sure it is 30 – 75 psi static. A code-compliant pressure regulator
must be installed to protect the system on all municipal water installations.
Check to confirm that the water heater has adequate heat expansion protection to protect the system from hot
water damage.
Install the system, drain and brine tank overflow according to prevailing local code
Bypass System.
Run bathtub cold to purge piping of debris and chemical residue from installation,
This will take approx. 5 minutes at 3gpm.
Leave bathtub running and slowly open the inlet valve to the system.
Slowly open the outlet valve from the system.
Observe flow of water from the bathtub. Water will become a dark brown/black color. This color is
caused by the system disinfectant/preservative as well as dust from shipping & handling. Allow water
to run until clear. Observe water for particles. If resin particles are found in the water, bypass the sys-
tem and call tech-support. - Leave the bathtub running
Program the system according to the programming instructions in this manual
Begin a cleaning cycle by pressing the REGENERATE button and holding for at least 3 seconds.
Advance the system through each cycle step by pressing the SET and UP buttons at the same time.
Observe the system during each cycle and then progressively advance to the next until the regenera-
tion terminates.
Once the system has been advanced to normal operating mode, observe the flow of water from the
bathtub again for disinfectant and resin. Allow water to run clear – Turn off bathtub
Begin another cleaning cycle by pressing the CLEANING button and holding for at least 3 seconds.
Advance the system through each cycle step by pressing the SET and UP buttons at the same time.
Observe the system during each cycle and then progressively advance to the next until the regenera-
tion reaches the Timed Brine Refill cycle. Leave it in that position.
Test water at any softened faucet to confirm acceptable soft water production from the system.

Patriot Twin Analyst – Owner’s Manual – Owner’s Manual – Revision 1.1 Page 11

Patriot Twin Analyst – Owner’s Manual – Revision 1.1 Page 12
Understanding Your Controller
1. Selected when programming the maximum interval between antibacterial cycles.
2. This icon identifies the day of the week.
3. "PM" indicates that the time displayed is between 12:00 noon and 12:00 midnight (there is no AM in-
dicator). PM indicator is not used if clock mode is set to 24-hour format.
4. When "MIN" is displayed, the value entered is in minute increments.
5. When g/L is displayed, the value for regenerant amount entered is in grams/Liter of resin.
6. When "Kg" is displayed, the value entered is in kilograms or kilograins.
7. Four digits used to display the time or program value. Also used for error codes.
8. Colon used as part of the time display.
9. Locked/unlocked indicator. In Level I Programming this is displayed when the current parameter is
locked-out. It is also used in Level II Programming to indicate if the displayed parameter is locked
(icon flashes) when controller is in Level I.
10. When "x2" is displayed, a second regeneration has been scheduled.
11. Recycle icon, displayed (flashing) when a regeneration cycle has been scheduled, or (solid) when the
system is cleaning itself.
12. Selected when programming the amount of regenerant.
13. Selected when programming regeneration day and time functions.
14. Selected when programming the current time and day.
15. The hourglass is displayed when the motor is running. The camshaft should be turning.
16. These cursors appear next to the item that is currently displayed.
17. x100 multiplier for large numerical values.
18. value for regenerant amount entered is in pounds/cubic foot of resin.
19. Faucet is displayed when the current flow rate is displayed on the numeric display.
20. On when preventative scheduled maintenance is needed.
21. Displays the tank in service during normal operating mode
22. History Values (H).
23. Parameter (P).
24. Cycle (C).
25. Hardness setting.
26. Capacity display—shows estimated system capacity remaining.

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System Control & Operation
Your Patriot Twin Analyst System incorporates a highly sophisticated microprocessor control system, making
it as efficient and reliable as possible. All system settings are pre-programmed at the factory and then careful-
ly calibrated by your installer for your specific application. Your Patriot Twin Analyst System incorporates
flash EEPROM memory and an innovative power backup system, which means that your system program-
ming should never have to be reset, even in the event of an extended power outage.
Normal Operating Mode
In normal operating mode, the display shows the time of day, capacity remaining, and the day of the
week. The system polls the on-board sensor to determine the saturation status of the softening resin
and makes decisions on when and how to clean based on its based programming profile and
observations of your water usage habits.
Cleaning mode
In cleaning mode the display shows the current cleaning cycle step and the remaining time for that
cycle to execute.
Deep Cleaning Mode
In deep cleaning mode the display shows the current cleaning cycle step and the remaining time for
that cycle to execute.
Flow meter
In service mode the display will show the time of day and remaining capacity; the remaining capacity
counter counts backwards in gallons. By opening a faucet downstream of the system, the correct
functioning of the flow meter can be checked by means of this counter.
Brine Sensing Mode
During cleaning and deep cleaning modes, the system polls its’ on-board sensors to determine salinity
of the brine solution during Cycle 1. If salinity is too low, the light will illuminate solid yellow.
Power-Failure Handling
In the event of a power failure, your system’s integrated Snapshot memory system will retain all programmed
data for an indefinite period of time. The system will maintain the correct time of day during a period of sev-
eral hours; in the case of a prolonged power failure, the time of day might not be maintained; if this happens,
the time of day indication will, when the power supply is re-established, be flashing, indicating that the time
of day needs to be set. All other programming is unaffected.
Critical Software/Hardware failure
In the event of a critical software failure, the check salt light will blink: Call your local service provider for
help.

Patriot Twin Analyst – Owner’s Manual – Revision 1.1 Page 14
Programming
End-user programming is generally not necessary. If you ever need to change
programming, the following procedure should be used:-
Programming instructions at the End-User level
Accessing the End-User Programming level:
Make sure that the system is in the service mode.
Push the UP button to cycle through the available programming setting
Use the SET button to open a setting for programming and then to close it and save changes.
Use the UP and DOWN arrows to make changes within individual settings.
Use the REGENERATE button to exit and return to service mode
Available programming parameters:
1. SET. Used to accept a setting to be stored in memory or to
allow a setting change.
2 DOWN arrow. Used to scroll down or decrement through a
group of choices.
3. UP arrow. Generally used to scroll up or increment settings.
4. REGENERATE OR EXTRA CYCLE. Used to instruct the
controller to regenerate.
Time of Day Set the current time of day
Hardness Set the compensated hardness level. A compensated hardness level is the amount of
actual calcium hardness AND the amount of other reactive ions in the water. Adjusting
this setting will temporarily affect system capacity. The system sensor state will
change this setting over time to reflect operational chemistry.
Capacity Set the system’s maximum ion-exchange capacity.
NOTE—Adjusting this number can cause the system to deliver hard water and/or
waste salt. Do not adjust without consulting with your local water specialist.
Salt Amount Set the amount of salt that the system will use per cleaning.
NOTE—Adjusting this number will affect salt consumption. Your system has already
been calibrated to operate at safe efficiency levels. Do not adjust without consulting
with your local water specialist.
Days Set the day interval for antibacterial deep cleanings to occur.
Regen Time/Day Set the time of day for an anti-bacterial deep cleaning to occur.
Day of the Week Set the current day of the week.

Patriot Twin Analyst – Owner’s Manual – Owner’s Manual – Revision 1.1 Page 15
1. SET. Used to accept a setting to be stored in memory or to allow a set-
ting change.
2 DOWN arrow. Used to scroll down or decrement through a
group of choices.
3. UP arrow. Generally used to scroll up or increment settings.
4. REGENERATE OR EXTRA CYCLE. Used to instruct the controller
to regenerate.
LEVEL 1 System Installation Parameters Press SET key once at the home page position .
LEVEL 2 -System Identity Settings (P) Press UP and DOWN keys together and hold for 3 seconds.
Press REGENERATE to lock/unlock this level
LEVEL 3 -Cycle Time Settings (C) Press UP and SET keys together and hold for 3 seconds.
LEVEL 4 -Historical Data (H) Press DOWN and SET keys together and hold for 3 seconds.
Pressing SET for 3 seconds at H0 will reset control to factory defaults .
Delayed Manual Regeneration Press and release the REGENERATE button
Press REGENERATE button again to cancel
Immediate Manual Regeneration Press and hold the REGENERATE button for three seconds
Advance to next cycle step Press SET and UP
Terminate Manual Regeneration Press SET and UP—hold for 3 seconds Flashing Hourglass
Delayed Second Regeneration Press and release the REGENERATE button once while in regeneration.
Flashing x2
Double Immediate Manual Regeneration Press and hold the REGENERATE button for three seconds while in
regeneration. Solid x2
Error 1 Program settings have been corrupted.
Error 3 Home/Step sensor mismatch
Error 4 Hardness front detected with no water flow.
Error 6 Conductivity sensor/s reading out of range.
Check Salt Light ON (Solid) Increased conductivity not detected during Cycle 1
Check Salt Light ON (Blinking) Service Required
Quick Programming Guide

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Diagnostics Mode
Diagnostics mode is accessed as follows:-
Press the DOWN and SET keys together and hold them in for at least 3 seconds.
Pressing the UP and DOWN keys will allow you to advance through stored data as follows:-
Press the RECYCLE button to exit Diagnostics Mode
H# Description Range
H1 Days since last regeneration 0-255
H2 Current Flow Rate Depends on turbine used
H3 Water used today since Time of Regeneration 0-131,070 or 0-1,310.7 m3
H4 Water used since last regeneration 0-131,070 or 0-1,310.7 m3
H5* Total water used since reset in 100s 0-999900 gallons or 0-9999m3
H6* Total water used since reset in 1,000,000 4,294 x 106 gal or 4,264 x 104 m3
H7 Average usage for Sunday in gallons or m3 0-131,070 gallons or 0-1,310.70 m3
H8 Average usage for Monday in gallons or m3 0-131,070 gallons or 0-1,310.70 m3
H9 Average usage for Tuesday in gallons or m3 0-131,070 gallons or 0-1,310.70 m3
H10 Average usage for Wednesday in gallons or m3 0-131,070 gallons or 0-1,310.70 m3
H11 Average usage for Thursday in gallons or m3 0-131,070 gallons or 0-1,310.70 m3
H12 Average usage for Friday in gallons or m3 0-131,070 gallons or 0-1,310.70 m3
H13 Average usage for Saturday in gallons or m3 0-131,070 gallons or 0-1,310.70 m3
H14 Average service cycle 0-255 days
H15* Peak Flow Rate 0-200 gpm or 1000Lpm
H16 Day and Time of Peak Flow Rate Time and day that peak flow occurred
H17* Months since service 0-2184 months
H18 Number of Low Salt Alarms 0-65536
H19 Number of Reduced Capacity Alarms 0-65536
H r Number of regenerations since last serviced 0-65536

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Understanding how your system operates
Water Softening Process
The smallest units that make up chemical compounds and still retain the properties of those compounds are
called molecules. Molecules are made up of atoms or groups of atoms. Electrically charged atoms are called
ions. The charge of a single ion can be either positive or negative - Ions of metals and of hydrogen are usually
positively charged and are called cations. Ions such as chlorine, nitrate, phosphate, fluoride and sulfates are neg-
atively charged and called anions.
Certain insoluble materials are made up of large ions forming a skeletal structure containing oppositely charged
ions. These ions can be exchanged with other similar ions in an ion exchange.
The first commercial application of ion exchange was water softening in 1905. Since then, ion exchange has
been the most reliable method of softening and conditioning water in homes and industry.
The Softening of water by ion exchange relies on the replacement of the calcium and magnesium ions in the
water by an equivalent number of sodium ions.
The Softening process may be illustrated by the following equation:-
Obviously, the system can only exchange a certain amount of hardness and other contaminants before becoming
exhausted. This is referred to as the capacity of the resin. The capacity of the resin is referred to as grains of cal-
cium carbonate hardness removed per cubic foot of resin or Milliequivalents per liter. When the capacity has
been exhausted, the resin needs to be regenerated with a solution of sodium chloride (brine) as follows:-
Your Patriot Twin Analyst System can be regenerated with Potassium Chloride if desired.
Over the years the composition of ion exchange media has advanced, reflecting sophisticated global technologi-
cal advances.
Ion exchange resins used in your Patriot Twin Analyst System are made in the USA, without harmful toxic sol-
vents. This media is designed to be physically and chemically strong while making water that feels good, tastes
great and works hard for you.
Engineered above and beyond all others, the Patriot Twin Analyst System incorporates cutting-edge technology
to bring you water that feels good, and works hard to protect your home. It is not surprising that the Patriot
Twin Analyst System is our flagship water softener – The Best of the Best, delivering a virtually limitless sup-
ply of clean soft water for your family.
R2. Na + Ca(HCO3)2 = R2 . Ca + 2NaHCO3
Sodium Ion Exchange Resin Calcium Bicarbonate in water Calcium Ion Exchange Resin Sodium Bicarbonate in Water
R2.Ca + 2NaCl = 2 R.Na + CaCl2
Calcium Ion Exchange Resin Sodium Chloride Brine Sodium Ion Exchange Resin Calcium Chloride Waste

Patriot Twin Analyst – Owner’s Manual – Revision 1.1 Page 18
Your system is designed to address certain impurities in your water through the processes of on exchange
and physical filtration. Your system should only be installed on water that is microbiologically safe. For op-
timum performance, and to ensure complete warranty protection the Patriot Twin Analyst System should
only be installed when the following criteria are met:-
Evertech controller
Your Patriot Twin Analyst System is smart as a result of the exclusive Evertech control platform. This ad-
vanced microprocessor control system incorporates the latest hardware and software to ensure that your wa-
ter is the very best that it can be. Your system can also be upgraded with the latest software and hardware as
they become available. See your authorized dealer for more information.
During Service
The control center constantly monitors water usage in your home, learning your lifestyle and adapting itself
to ensure that you have a consistent supply of softened water.
The control center makes daily decisions about how and when it should clean itself using the latest algo-
rithms that consider your water usage habits, water hardness, and the status of its resin exhaustion sensors.
Your system will periodically perform an antibacterial deep cleaning. This cleaning cycle will occur after a
designated period of time (we recommend at least every once a week). This cleaning cycle will inject Pur-
Gard into your system and possibly even use salt to clean itself, depending on your water usage. If you
haven’t used any water during that interval, the system will not use any salt during the antibacterial cleaning
cycle.
During a Normal Cleaning Cycle
Once your system determines that it needs to be cleaned, it will initiate a cleaning cycle. The cleaning cycle
is controlled by the Evertech control center and cycle times will vary depending on your water usage habits,
the system operational history, and data measured from the in-tank sensors. This cycle is extremely quiet
and you can use water freely while the system is cleaning with no negative effect.
Minimum Maximum
Water Temperature 40 F 75 F
Water Pressure 30psi 80psi
Influent Water Hardness 0gpg 100gpg
Influent pH 6.7 8.7
Influent TDS 10 ppm 1000 ppm
Pathogenic Bacteria 0 CFU 0 CFU
Chlorine 0 ppm 1 ppm
Chloramine 0 ppm 1 ppm
Ambient Temperature 40 F 90 F

Patriot Twin Analyst – Owner’s Manual – Owner’s Manual – Revision 1.1 Page 19
The cleaning sequence is as follows:-
During an Antibacterial Deep Cleaning
Once your system determines that it needs to perform a deep cleaning, it will initiate a cleaning cycle at the pre-
programmed anti-bacterial cleaning time (Normally 2 pm). The cleaning cycle is controlled by the Evertech
control center and exact cycle times will vary depending on your water usage habits. You can use water freely
while the system is cleaning with no negative effect.
At the completion of this sequence, the system will bring itself online & return to normal operating mode.
Brine Draw Your system will extract brine water from the brine tank and
apply it to the cleanest media at the bottom of the media tank.
This “up flow” or counter current cleaning process maximizes
your system efficiency, minimizes the environmental impact of
your system and creates cleaner water for you.
Slow Rinse Your system will continue injecting brine into the media tank.
Once the brine supply is exhausted, you system will begin
slowly rinsing contaminants through the media bed and out of
tank to drain.
Tank Fill Your system will add the prescribed amount of water to the
salt tank compressing the media bed and preparing it for ser-
vice.
Brine Draw Your system will extract brine water from the brine tank and
apply it to the cleanest media at the bottom of the media tank.
This “up flow” or counter current cleaning process maximizes
your system efficiency, minimizes the environmental impact of
your system and creates cleaner water for you.
Slow Rinse Your system will continue injecting brine into the media tank.
Once the brine supply is exhausted, you system will begin
slowly rinsing contaminants through the media bed and out of
tank to drain.
Backwash Your system will stop producing vacuum and begin a rapid
(2gpm) discharge of water upwards through the resin media
bed and to the drain. This backwash step ensures that trapped
sediment an broken resin beads are flushed out of the system
to minimize pressure loss and channelling.
Rapid Rinse Your system now reverses the flow of rinse water and rapidly
flows water downwards through the resin bed, eliminating
stray hardness or regenerant ions, and filling the tank with sof-
Tank Fill Your system will add the prescribed amount of water to the
salt tank compressing the media bed and preparing it for ser-
vice.

Patriot Twin Analyst – Owner’s Manual – Revision 1.1 Page 20
Troubleshooting
These troubleshooting guidelines are not intended to be all-inclusive or to substitute the expert diagnosis of
your local Intermountain certified water professional.
Hard (untreated) water to service
System fails to clean
Cause Solution
Open or defective bypass Close or verify bypass
Loss of resin Refer to problem “Loss of resin”
Unit fails to regenerate Refer to problem “System fails to clean”
Valve fails to draw brine Refer to problem “Valve fails to draw brine”
Decreasing exchange capacity of resin Clean or replace resin bed
No salt in brine tank Add salt
Leak at riser tube Verify that riser tube is seated correctly and is not damaged by heat or
Pur-Gard supply exhausted Refill Pur-Gard feeder
Cause Solution
Faulty electrical supply Verify electrical service – Confirm unswitched power outlet
Obstructed flow meter Clean and/or replace flow meter
Damaged PCB Replace PCB
Damaged drain motor Replace drain motor
Damaged Sensor Probe Replace probe/s according to factory guidelines