Interquartz 9339HS User manual

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C O N T E N T S
1. INTRODUCTION........................................................................................................................................................6
2. FEATURES ..................................................................................................................................................................6
3. KEYS AND INDICATORS DESCRIPTION............................................................................................................8
3.1. MENU .......................................................................................................................................................................8
3.2. LCD DISPLAY.........................................................................................................................................................8
3.3. ENTER......................................................................................................................................................................8
3.4. PHONE BOOK .........................................................................................................................................................8
3.5. “▲ UP” KEY ...........................................................................................................................................................8
3.6. “▼ DOWN” KEY....................................................................................................................................................8
3.7. CANCEL...................................................................................................................................................................8
3.8. RINGER INDICATOR .............................................................................................................................................8
3.9. NEW CALLS LED INDICATOR ............................................................................................................................8
3.10. HANDSFREE/HEADSET KEY WITH LED...........................................................................................................8
3.11. MUTE KEY WITH LED ..........................................................................................................................................8
3.12. HOLD........................................................................................................................................................................9
3.13. REDIAL ....................................................................................................................................................................9
3.14. CONFERENCE.........................................................................................................................................................9
3.15. TRANSFER ..............................................................................................................................................................9
3.16. SPEED DIAL ............................................................................................................................................................9
3.17. RESET.......................................................................................................................................................................9
4. TECHNICAL SPECIFICATIONS...........................................................................................................................10
4.1. GENERAL .................................................................................................................................................................10
4.2. OPERATING TEMPERATURE AND HUMIDITY .............................................................................................................10
4.3. RINGER ....................................................................................................................................................................10
4.4. OTHERS....................................................................................................................................................................10
5. BASIC INSTALLATION..........................................................................................................................................11
5.1. VOIP PHONE MENU .................................................................................................................................................11
5.2. INSTALLATION PROCEDURE .....................................................................................................................................16
6. CONFIGURATION BY KEYPAD ..........................................................................................................................16
6.1. NETWORK CONFIGURATIONS ...................................................................................................................................16
6.1.1. Dynamic IP Method (DHCP).............................................................................................................................16
6.1.2. PPPoE Method...................................................................................................................................................17
6.1.3. Fixed IP Method.................................................................................................................................................17
6.2. REGISTRATION TO PROXY SERVER...........................................................................................................................17
6.3. “FORWARD” CONFIGURATIONS................................................................................................................................17
6.3.1. ALL Forward......................................................................................................................................................17
6.3.2. Busy Forward.....................................................................................................................................................18
6.3.3. No Answer Forward...........................................................................................................................................18
7. CALL FUNCTIONS ..................................................................................................................................................19
7.1. MAKING CALLS........................................................................................................................................................19
7.2. RECEIVING CALLS....................................................................................................................................................19
7.3. CHECK CALL HISTORY (INCOMING CALLS/ DIALED NUMBERS).................................................................................19
7.4. AUTO REDIAL ..........................................................................................................................................................19
7.5. CALL FORWARD.......................................................................................................................................................19
7.6. PHONE BOOK AND SPEED DIAL ................................................................................................................................20
8. SETUP THE VOIP PHONE BY WEB BROWSER ...............................................................................................21
8.1. LOGIN ......................................................................................................................................................................21
8.2. SYSTEM INFORMATION.............................................................................................................................................22
8.3. PHONE BOOK ...........................................................................................................................................................22
8.3.1. Phone Book.........................................................................................................................................................22

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8.3.2. Speed Dial ..........................................................................................................................................................23
8.4. PHONE SETTINGS......................................................................................................................................................23
8.4.1. Call forwarding..................................................................................................................................................23
8.4.2. SNTP Settings.....................................................................................................................................................24
8.4.3. Volume Settings..................................................................................................................................................25
8.4.4. Ringer Settings function .....................................................................................................................................25
8.4.5. DND Settings......................................................................................................................................................26
8.4.6. Dial Plan Settings...............................................................................................................................................26
8.4.7. Call Waiting Settings..........................................................................................................................................27
8.4.8. Soft-key Settings..................................................................................................................................................28
8.4.9. Hotline Settings ..................................................................................................................................................28
8.4.10. Alarm Settings................................................................................................................................................28
8.5. NETWORK ................................................................................................................................................................29
8.5.1. Status..................................................................................................................................................................29
8.5.2. WAN Settings......................................................................................................................................................29
8.5.3. PC Settings .........................................................................................................................................................30
8.5.4. DDNS Settings....................................................................................................................................................31
8.5.5. VLAN Settings.....................................................................................................................................................32
8.5.6. DMZ Settings......................................................................................................................................................33
8.5.7. Virtual Server .....................................................................................................................................................33
8.5.8. PPTP Settings.....................................................................................................................................................33
8.6. SIP SETTINGS...........................................................................................................................................................34
8.6.1. Service Domain ..................................................................................................................................................34
8.6.2. Port Settings .......................................................................................................................................................35
8.6.3. Codec Settings....................................................................................................................................................36
8.6.4. Codec ID Settings...............................................................................................................................................36
8.6.5. DTMF Settings....................................................................................................................................................36
8.6.6. RPort Settings.....................................................................................................................................................37
8.6.7. Other SIP Settings ..............................................................................................................................................37
8.7. NAT TRANS.............................................................................................................................................................38
8.7.1. STUN Settings.....................................................................................................................................................38
8.8. OTHER SETTINGS .....................................................................................................................................................38
8.8.1. Auto Configuration Settings ...............................................................................................................................38
8.8.2. MAC Clone Settings ...........................................................................................................................................39
8.8.3. Tone Settings ......................................................................................................................................................39
8.8.4. Advanced Settings...............................................................................................................................................39
8.9. SYSTEM AUTHENTICATION ......................................................................................................................................40
8.10. SAVE CHANGES........................................................................................................................................................40
8.11. UPDATE....................................................................................................................................................................40
8.11.1. New Firmware ...............................................................................................................................................40
8.11.2. Auto Update Settings .....................................................................................................................................40
8.11.3. Default Settings..............................................................................................................................................41
8.12. RESTART SYSTEM ....................................................................................................................................................41
9. ENGINEERING WEBPAGE ...................................................................................................................................42
9.1. UPDATE.HTM............................................................................................................................................................42
9.2. TONESET.HTM ..........................................................................................................................................................43
9.3. SPEAKERSET.HTM.....................................................................................................................................................43
9.4. BUSYTONEPTSET.HTM.............................................................................................................................................44
9.5. FACTORY.HTM .........................................................................................................................................................44
10. SAFETY AND COMPLIANCE...........................................................................................................................45
10.1. FCC PART 15 RULES ...............................................................................................................................................45
10.2. CLASS B DIGITAL DEVICE OR PERIPHERAL ..............................................................................................................45
Figure 1 Line drawing of 9339 VoIP Phone (Front View).......................................................................44
Figure 2 Line drawing of 9339 VoIP Phone (Bottom View & Rear View) ............................................45

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1. INTRODUCTION
9339 VoIP (Voice over Internet Protocol) Phone provides a cost-saving solution for small
business/home users on their telecommunication needs. This phone is designed in a user-friendly
way and is very easy to operate. It complies with the SIP (Session Initiation Protocol) protocol
open standard, which can be easily used with most of the existing VoIP services.
With the built in LCD display, the user can easily configure the VoIP Phone for first time
installation in a few minutes. Besides, the advanced VoIP also provides rich telephone features
such as the phone book, speed dial, call history, last number redial, call forward, transfer, volume
adjustment and speakerphone etc. It is your best VoIP solution in the new generation
communication.
Outline drawings of 9339 VoIP Phone are shown in Figure 1 and 2.
2. FEATURES
 Standard 4 x 3 alpha-numerical keypad
 Phone book with 140 groups memory
 Speed dial 10 memories
 64 groups incoming call memory displayed, stored
 64 groups outgoing call memory reviewed, stored
 Handsfree/Headset mode with LED indicator
 New Calls LED Indicator
 Mute key, toggle function with LED visual indicator suppression of speech transmission.
Automatically release upon off-line
 Reset Key
 Transfer calls function
 Three-way conversation
 Call waiting Type II
 Call forwarding function
 Caller ID Type I
 LCD panel consist: Dot matrix type, 5 x 8 dots, 16-character x 2-row display
 Following RFC-3261 SIP standard: Support password authentication using MD5 digest an
RFC-2833 for DTMF relay

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 Dynamic IP support (DHCP and PPPoE): Getting IP from DHCP server using DHCP
protocol or through ADSL modem using PPPoE protocol, automatically reconnect when
PPPoE lost connection
 Passing through NAT devices: Can make outgoing and incoming calls under and NAT
devices (even under two layer NAT devices) when working with the specific
gatekeeper/proxy devices
 Software upgrade capability
 Advanced DSP (Digital Signal Processing) technology to ensure superior audio quality:
Hardware System on a Chip solution with in DSP processor makes sure the perfect voice
quality
 Support G.723.1,G.726, G729A/B, G.711 (A-law/U-law) voice codec: Following ITU-T
standard to support best compatibility
 Provide calls history. Recorded both answered and missed incoming calls history and dialed
number history and allow users to make a direct call from the call history
 Support Silence Suppression, VAD (voice Activity Detection), CNG (Comfort Noise
Generation): Silence suppression and save about half of the network bandwidth needed
during normal VoIP conversation
 Call with or without gatekeeper / proxy (direct IP dialing): Following standard SIP protocols
and is compatible with most of existing SIP proxy gatekeeper
 Support RFC-3261, TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP, DNS, DHCP,
NTP/SNTP, FTP, PPP, PPPoE protocols
 The WAN Port automatically works for paralleled Ethernet cable and crossed Ethernet cable
 PC Port
 Headset Port

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3. KEYS AND INDICATORS DESCRIPTION
3.1. MENU
This key is used as “Menu” key to bring out the menu selections on the LCD display.
3.2. LCD DISPLAY
Menu and all status shall be displayed for users.
3.3. ENTER
When inside the menu selection/settings on the LCD display, this key is used as “ENTER” key
to enter into a lower layer of menu selection or to accept the edited item’s contents.
3.4. PHONE BOOK
Users are able to store up to 140 phone numbers by pressing the “Phone Book” button. For
each item of the 140 phone book numbers, the user can store both the number and the name for
display.
3.5. “▲UP” Key
When the VoIP Phone is at idle state or talking on handset or speaker, this key is used to
increase the volume of the voice sound. When the VoIP Phone is entered into the menu
selection, this key is used to scroll up the menu items.
3.6. “▼DOWN” Key
When the VoIP Phone is at idle state or talking on handset or speaker, this key is used to
decrease the volume of the voice sound. When the VoIP Phone is entered into the menu
selection, this key is used to scroll down the menu items.
3.7. CANCEL
This key is delete word or phone number.
3.8. RINGER INDICATOR
LED will flash when there is an incoming call.
3.9. NEW CALLS LED INDICATOR
In idle state, the New Calls LED will blink to indicate a new incoming call. Check the
incoming call history to cancel the blink.
3.10.HANDSFREE/HEADSET KEY WITH LED
This key is pressed to switch between the usage of the handset and the speaker devices.
3.11. MUTE KEY WITH LED
Microphone can be muted by pressing “MUTE” key and deactivated by another pressing.

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3.12. HOLD
To hold the conversation during the call. This key can also be pressed to do consultant-transfer
of an active call to another VoIP Phone. When the VoIP Phone is active (incoming call
answered or outgoing call accepted), by pressing this key, a dial tone will be heard, then the
user can key in another VoIP Phone’s number to call to another party and have a conversation
with him. Press Hold to reactive the original call.
3.13.REDIAL
When the VoIP Phone is off-hooked and this key is pressed immediately, the last dialed number
will be called out right away.
3.14.CONFERENCE
In the telephone conversation process, press “ Hold” key, then the Hold side puts through to
the third party and press “CONFERENCE” key to make a conference call.
3.15. TRANSFER
This key is pressed to transfer an active call to another VoIP Phone. When the VoIP Phone is
active (incoming call answered or outgoing call accepted), by pressing this key, a dial tone will
be heard, then the user can key in another VoIP Phone’s number to transfer the call to another
party.
When a call is incoming and this VoIP Phone is ringing, by pressing this “Transfer” key and
then press another VoIP Phone’s number can transfer the call immediately to another party
without answering the call.
3.16. SPEED DIAL
Users are able to store 10 specific phone numbers in the slots of M1 - M10. Users are able to
make a speed dial call to the specific party by pressing the speed dial key from M1 – M10.
3.17.RESET
This key is underneath the Speed Dial Memory Card, which use when the IP phone restore to
the default settings.

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4. TECHNICAL SPECIFICATIONS
4.1. General
The outer dimensions of 9339 VoIP Phone with the handset resting on the base unit is:
Width : 213mm
Length : 206mm
Height : 92mm
The weight of the whole unit is 0.8 Kg.
4.2. Operating Temperature and Humidity
Temperature : 0°c - 40°c
Humidity : 90% RH max, No dew forming
4.3. Ringer
4.3.1 Ringer Volume : Ringer volume setting from 0~10 (max)
4.3.2 Ringer Type : Ringer Tone selection from 1~4.
4.4. Others
Specification Description
PC Port 1xRJ45 10/100 Base-T Ethernet, line auto-sensing/switching.
1xRJ45 10/100 Base-T Ethernet, line auto-sensing/switching.
WAN Port
LCD display 2 rows each of 16 characters
Input: 100-240V AC
Universal Switching
Power Adaptor Output: +6V DC, 1.5A (with ferrite core) provided in the package
Speaker 32 Ohm/0.5 Watt speaker for speakerphone operation

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5. Basic Installation
5.1. VoIP Phone Menu
The following is the VoIP phone menu roadmap.

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5.2. Installation Procedure
Step 1：
Please take out your VoIP Phone and its handset. Then connect the handset and handset cord
to VoIP Phone by plugging the left jack of phone. If you use RJ-45 broadband connection,
please connect your network cable from your broadband modem to WAN port of your VoIP
Phone, such as NAT, HUB, ADSL and CABLE.
Step 2：
If you would like to have PC online at the same time, please connect PC port to your PC.
Step 3：
Please plug in your power adaptor to your VoIP Phone and power source. LCD of your VoIP
Phone will display “Loading Program!…….” . Wait approximately 6 seconds the unit is
ready to configure the phone.
6. Configuration by Keypad
The VoIP Phone can be configured by keypad easily. Almost all the configurations can be done
through the keypad and LCD screen display on the phone set in a few seconds. In order to make a
VoIP call, please do the configurations through keypad as described in the following sections.
Notice:
When need to input an English character in any menu item, please press that key button quickly to
switch between different characters to set the correct one.
6.1. Network Configurations
The first thing in using the VoIP Phone is to set the network configuration to let the VoIP
Phone connect to Internet. Depends on your network environment and VoIP phone, please use
the proper method to configure the VoIP Phone to connect Internet.
6.1.1. Dynamic IP Method (DHCP)
Most of the network environment at office or at hotel room or at home is under a NAT
(Network address translation) IP sharing device/router device. Under this environment,
the easiest way to connect to Internet is using the DHCP (Dynamic Host Configuration
Protocol) method. The VoIP Phone when configured using the following method, it
will get the IP parameters dynamically, and connect to Internet automatically.
Please press “ENTER” key to set Dynamic IP when using DHCP method. Most of the
cable modem connections also use this DHCP method.

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6.1.2. PPPoE Method
Most of the broadband network environment provided by ISP (Internet service
provider) is the ADSL (Asymmetric Digital Subscriber Line) connection, under this
environment, the VoIP Phone can directly connect to the ADSL modem by setting
PPPoE account (user name and password) provided by ADSL service provider, please
follow below.
Please press “ENTER” key to set PPPoE (Point-to-Point Protocol over Ethernet) when
using PPPoE method. And then key in the account from the ISP vendor.
Username – please input the user name of the account given by ADSL ISP.
Password – please input the password of the account given by ADSL ISP.
6.1.3. Fixed IP Method
For the other network environment, the users will need to set the static IP provided by
ISP or from the IT administrator at office.
Under the “Fixed IP” setting submenu, please key in the IP host, network mask
Gateway IP and DNS Server settings provided by your ISP or private IP address.
Once all the network settings were completed, please restart your VoIP Phone. Then
you are able to check whether your Internet connection is working properly or not by
going to network status.
6.2. Registration to Proxy Server
After the network environment were set and connected to Internet, you can register the VoIP
Phone to the SIP Proxy server by the account from your VoIP vendor/operator. Please
choose one of the following methods to register to a gatekeeper or proxy server.
6.3. “Forward” Configurations
The VoIP Phone supports three different kinds of call forward functions.
6.3.1. ALL Forward
Under “Forward mode” submenu, users can forward all the calls to designated number
immediately by enable the all forward activation. Then, input the designated number to
be forwarded to. For example, when A calls B, and B’s phone has enable all forward
with number 555-5555, then, under any circumstance, this phone call from A will be
forwarded to number 555-5555.
When the “ALL forward” is enabled, the “busy forward” and “no answer forward”
cannot be enabled at the same time.

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6.3.2. Busy Forward
Under “Forward mode” submenu, users can forward the calls to designated number
when the phone is busy (active) by enable the busy forward activation. Then, input the
designated number to be forwarded to. For example, when A calls B, and B’s phone is
busy and enabled the Busy forward number with number 555-5555, then, this phone
call from A will be forwarded to number 555-5555.
6.3.3. No Answer Forward
Under “Forward mode” submenu, users can forward the calls to designated number
when no one answered during the specific period by enable the no answer forward
activation. Then, input the designated number to be forwarded to. For example, when A
calls B, and B’s phone is not answered and enable the no answer forward with number
555-5555 and no-answer time equals 10, then, this phone call from A will be forwarded
to number 555-5555 after ringing for 2-8 RMB no answered.

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7. Call Functions
7.1. Making Calls
To make a call, users can pick up the handset, dial the party’s number that wish to call. An
alternative way to make a call is to press the number, then pick up the handset or press
HANDSFREE/HEADSET key at the down left corner to make the call.
7.2. Receiving Calls
When a call is incoming and the VoIP Phone is ringing, to receive this call, just pick up the
handset or press HANDSFREE/HEADSET key to answer.
7.3. Check call history (Incoming calls/ Dialed numbers)
The call history can be displayed on the LCD screen by pressing the submenu and then “▲”
key or “▼” key when the VoIP Phone is in idle state.
There are two kinds of call history:
The call history will show in <Call Number> MM-DD HH:MM (V/M) format. The last digit
‘V’ represents the answered incoming call while ‘M’ represents the unanswered incoming
calls.
“Incoming calls” is the record of numbers and time of last 64 incoming calls when answered
or unanswered.
“Dialed numbers” is the record of numbers and time of last 64 successful dialed numbers.
When viewing the number of any call history, you can press “MENU” key to do one of the
following two actions:
1.Dial numbers – to call out to that number by directly pressing the
“HANDSFREE/HEADSET” key again.
2.Cancel – to delete the item in the call history.
7.4. Auto Redial
Users are able to call out with last dialed number (redial) by pressing “REDIAL” key after
off-hooked or in Handsfree/Headset mode.
7.5. Call Forward
You can set the call forward functions through keypad or web configurations.

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7.6. Phone Book and Speed Dial
By simply pressing Phone Book button, users are able to restore totally 140 phone numbers
with this function. When users press Phone Book button, two options shown in LCD display
are Phone Book and Speed Dial.
After selecting Phone Book option, users will user Search, Add entry, Erase all function to
manage the phone book. To add person’s name and numbers, users may select Add function.
To edit or delete phone book information, users may simply select edit or delete function in this
category. Users may delete all information in the entire phone book by selecting erase All.
To set up with speed dial function, users should select Speed Dial and M1- M10 will show in
the menu. By selecting each slot, two options are Current Info and Change Setting. Current
Info displays the phone number for this slot. By selecting Change Setting, users are able to
change the person of the phone book list for this individual slot.
After the speed dial items M1-M10 were set, user can make speed dial call by directly pressing
the M1-M10 key when the phone is off-hooked.

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8. Setup the VoIP Phone by Web Browser
The default of the 9339 VoIP Phone was: NAT is enabled, WAN port is in DHCP Client Mode and
PC Port is in DHCP Server Mode. You can connect the PC port, and then you will get an IP
Address from the VoIP Phone.
The VoIP Phone provides a built-in web server. You can use Web browser to configure the VoIP
Phone. First please input the IP address http://192.168.123.1:9999 in the Web page. Please
remember to add the port number “:9999”.
8.1. Login
Step 1: Input the username and password into the blank field. The default setting is:
 For Administrator, the username is: setup; and the password is: test. If you use the
account login, you can configure all the setting.
 For normal user, the username is: user; and the password is: 9339. If you use the
account login, but you cannot configure the SIP setting.
Step 2: Click the “Login” button will move into the VOIP PHONE web based management
information page.
Step 3: If you change the setting in the Web Management interface, please do remember to
click the “Submit” button in that page. After you finished the change of the setting, click the
“Save” function in the left side, and click the Save Button. When you finished the settings,
please click the Restart function in the left side, and click the Restart button in that page.
After the system restart, all the settings were saved and becomes effective.

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8.2. System Information
When you login the web page, you can see the VOIP PHONE current system information
like Model Name, Firmware version and Codec Version. Besides, you can see the function
lists in the left side and navigate for further set up.
8.3. Phone Book
Phone Book contains Phone Book and Speed Dial Settings. The Phone Book can store 140
phone numbers and 10 Speed Dial phone numbers.
8.3.1. Phone Book
In the Phone Book function you can add/delete the phone number in the phone book list
with maximum 140 entries.
If you add a phone number into the phone book, input the position, the name and the
URL/Number. When you finished, click the “Save Changes” button.
If you want to delete a phone number, you can select the phone number and click
“Delete Selected” button. If you want to delete all phone numbers, you can click
“Delete All” button.

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8.3.2.Speed Dial
In Speed Dial setting function you can add/delete Speed Dial number. You can input
maximum 10 entries speed dial list.
If you need to add a phone number into the Speed Dial list, input the name and
ULR/number to the designated position. When you finished, click the “Save Changes”
button.
If you want to delete a phone number, you can select the phone number and click
“Delete Selected” button. If you want to delete all phone numbers, you can click
“Delete All” button.
If you want to use Speed Dial you just dial the speed dial number (from 0~9) then press
“#”.
8.4. Phone Settings
In Phone Setting provides Call Forwarding Settings, SNTP Settings, Volume Settings, Ringers
Settings, DND Settings, Dial Plan Settings, Call Waiting Settings, Soft-Key Settings, Hotline
Settings and Alarm Settings.
8.4.1.Call forwarding
You can setup the phone number you want to forward in this page. There are three types of
Forward modes; they are All Forward, Busy Forward and No Answer Forward. You can
activate different modes by clicking the ON icon. When you finished the settings, please click
the Submit button.
If there is nothing needs to change, please click ‘Save Changes’ in the left side. The
change you made will save into the system and the system will restart automatically.