Interquartz VOYAGER IQ280 User manual

VOYAGER SERIES
TELEPHONE
MODEL IQ280
OPERATINGINSTRUCTIONS

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CONTENTS
1. FEATURES ......................................................................................................................3
2. GENERAL CONTROLS AND INDICATORS ...................................................................4
Multifunctional indicator light .............................................................................................................5
Setting up software based message waiting ....................................................................................5
Ringer volume switch ........................................................................................................................6
Alpha-numeric keypad.......................................................................................................................6
Cradle switch .....................................................................................................................................6
Recall key ..........................................................................................................................................6
Basic operation..................................................................................................................................6
Redial / pause key ............................................................................................................................7
Redial function...................................................................................................................................7
Pause function..................................................................................................................................7
Hearing-aid compatibility ...................................................................................................................7
3. ADVANCED NETWORK OPERATION............................................................................8
Pause function when dialing..............................................................................................................8
Holding and transferring calls ............................................................................................................8
4. INSTALLATION................................................................................................................9
Unpacking..........................................................................................................................................9
General setting-up .............................................................................................................................9
Location .............................................................................................................................................9
Wall mounting ....................................................................................................................................9
Line connection ...............................................................................................................................12
Technical adjustments - for correct operation..................................................................................12
Message waiting light compatibility .................................................................................................12
5. GENERAL CARE AND MAINTENANCE ......................................................................13
Cleaning ..........................................................................................................................................13
Failure to operate and service difficulties ........................................................................................13
6. THUNDERSTORMS.......................................................................................................14

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7. WARRANTY - 6 YEARS ................................................................................................15
Terms of Warranty ...........................................................................................................................15
Warranty Coverage..........................................................................................................................15
Warranty Claim and Non-Warranty Repair Procedure.....................................................................15
Additional Support Services ............................................................................................................16
Workshop Service Fees...................................................................................................................17
Quotations .......................................................................................................................................17
8. SERVICE CENTRES......................................................................................................18

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1. FEATURES
• Tonedialing
• SuperbrightLEDringerlampallowsvisualringingindication
• Built-inswitchableMessageWaitingoptiontosuitanyneon(80VDC)typemessage
waitingsystemANDEricssonBP250MessageWaiting
• EricssonMD110(MX-One)orSiemensHi-Path
• RedialandPausefunctions
• Recallfacilitywithashtiming100ms
• Compatiblewithdirectlines,intelligentnetworks,PABXsandanyanalogline
• CallWaitingcompatible
• Linepowered,unaffectedmainspowerinterruption
• REN(RingerEquivalenceNumber)=0.68allowsmultipleparallel devices on the
same line without loading incoming ring
• Alpha-numeric keypad allows full access to services that require the entering of
numerals and letters
• Fullymodularconnectionprovidesmaximumeaseofinstallationondeskorwall
• 6yearwarranty
• Hearingaidcompatibility

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2. GENERAL CONTROLS AND INDICATORS
FIGURE 1 : TOP VIEW
FIGURE 1 : BOTTOM VIEW

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MULTIFUNCTIONAL INDICATOR LIGHT
There are two different functions:
Ring Indicator: Flashes when the telephone rings with an incoming call
Message-Waiting Indicator: - Illuminates when a message is waiting in your voicemail
system(dependsonsystemcompatibility).Thebuilt-in
MessageWaitingoptionsuitsanyneon(80VDC)type
message waiting system
 -BuiltinEricssonBP250MessageWaiting
 -EricssonMD110(MX-One)
- Siemens HiPath
Setting Up Software Based Message Waiting
Toset upthetelephoneforEricssonMD110(MX-One)orSiemensHi-PathMessage
Waitingsignaldetection,pleaseusethefollowingkeypadentriesafterconnectingthe
telephone set to the telephone line:
Goon-linebyliftingthehandset,then
ToenableEricssonMessageWaiting:
PressSTORE, , ,6,9,3,STORE,
To enable Siemens Message Waiting:
PressSTORE, , ,6,9,7,STORE,
To cancel the selected MW option:
PressSTORE, , ,6,9,0,STORE,
When enabled, the Message Waiting LED will blink for conrmation. Having enabled
EricssonorSiemensMessageWaitingsignaldetectionthelargeredindicatorontheright
hand side above the keypad will indicate when a message is waiting.
NOTE:Ifthistelephoneisconguredto“MessageWaiting”modepleasenotethatitisonly
intendedforPABXsystems(contactyourvendorforclarication).Ifso,itmaynot
be connected to any other telephone system or network without the authority of the
AustralianTelecommunicationsAuthority.Fordirectlineuse,pleasedisablethe
messagewaitingfeatureusingtheswitchonthetelephoneunderside(seeFig.1).

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RINGER VOLUME SWITCH
ThethreeavailablepositionsallowselectionofOFF(nosound),LOWvolume,andHIGH
volume of the telephone’s ringing sound during an incoming call.
ALPHA-NUMERIC KEYPAD
The standard numeric digits are available for normal dialing. The alphabetic characters are
providedtoallowfullaccesstoservicesthatrequiretheenteringofnumeralsandletters.
CRADLE SWITCH
Located in the handset cradle, this plastic lever is depressed by the handset (when
placedinthecradle)tocutofftheline.Note:Depressingthiscradlelevertoobrieywhen
intendingtoterminateacallmayresultinanaccidental“hookash”thatwillinadvertently
placethecallonhold.Thisisknownas“phantomcalls”becausetheheldcallwillprobably
ringagainatyourextensionwithinafewminutes(theotherpartywillhavehungup,so
itwillseemasifyouwerecalledbyaphantom,hencethename“phantomcalls”).Ifyou
experiencethisproblem,whenterminatingyourcallpleasedepressthecradleleveralittle
longerbeforemaking/receivingyournextcall(i.e.itisnotasystemortelephonefault).
RECALL KEY
For use with host telephone systems to invoke special network facilities such as call-hold
or call-transfer available in your system.
BASIC OPERATION
This telephone can be used as a normal telephone; lift the HANDSET to answer an
incomingcall,orlifttheHANDSETanddialontheKEYPADtocommenceanoutgoing
call. Please refer to the appropriate sections to learn more about advanced operating
instructions.

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REDIAL / PAUSE KEY
Redial Function
Presstoredialthelastnumberpreviouslydialed,whichmaybeup to 32 digits long.
Dialingmorethan32digitsduringonecallwillcauseerasureoftheentirenumberfrom
the redial memory.
EXAMPLE: TOREDIALLASTNUMBER
 1.LiftHANDSET
 2.PressREDIAL.
Pause Function
The Pause command may be needed if your phone is connected to any network where
apauseisrequired(e.g.betweeninternalandexternaldialtones).
For manual dialing:
1.LiftHANDSET
2.Dialanydigitsrequiredbeforethepause
3.PressPAUSE
4.Dialtheremainingdigits.
HEARING-AID COMPATIBILITY
Providedasastandardfeatureforuserswitha“Tswitch”typehearing-aid.

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3. ADVANCED NETWORK OPERATION
WherethistelephoneisusedonanintelligentnetworksuchasEasycall,Customnet,Centel,
aPABXorothernetworkthefollowinginformationmaybeuseful.
PAUSE FUNCTION WHEN DIALING
Depending on your telephone system, this may or may not be required. If in doubt,
checkwithyoursystemsupplierorInterquartzdealer,asfailuretoobserveyoursystem’s
requirements may lead to difculty in making outgoing external calls. If you have
determinedthata pauseisrequiredbyyourhostsystem,pleaserefertothePAUSE
FunctionsectiontoensurecorrectusageofthePAUSEbutton.
HOLDING AND TRANSFERRING CALLS
The method used for these functions is dependent on your system type, so you will
needtocheckyoursystem’sExtensionUserGuide.TheRECALLKEYistypicallyused
to transfer calls. It is affected by the setting of the adjustment switches described in the
INSTALLATIONsectionofthismanual.Theymustbecorrectlysettosuityoursystem
for correct operation.

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4. INSTALLATION
UNPACKING
The carton contains the following :
•Telephonebodyandhandset
•Coiledcordandlinecord
•ThisUserManual.
GENERAL SETTING-UP
1.FittheCOILEDCORDtotheappropriatesocketsintheHANDSETandthetelephone
base
2.FittheLINECORDtotherearsocketandtoyourtelephonenetworkoutlet
3.SettheRingerVolume
4. See following sections to complete the installation.
LOCATION
Thetelephone should be placedon a desk, tableor shelf where itis not likely to be
pushedoff.Iftheunitistobewallmounted,itshouldbeseatedsecurelyontheWALL
MOUNTINGBRACKET.Avoidexcessiveheat,damp,dust,directsunlight,vibration,and
other appliances or devices that may transmit or emit electrical or electromagnetic radio
frequencynoiseorsignals(e.g.computers,welders,pagers).
WALL MOUNTING
1.FittheWALLMOUNTBRACKET(optional,notsupplied)tothewallandattachthe
WALLMOUNTBRACKETtotheundersideoftelephone(seeFigure2)
2.ToenabletheHANDSETtobesupportedinthecradle,followtheprocedureshownin
(Figure2)toreversetheHANDSETRETAINER.
3.NOTE:TheWALLMOUNTBRACKETandMODULARWALLJACKillustratedin(Figure
2)areavailablefromyourauthorisedInterquartzdealerandcanbeorderedas“Wall
MountKitNo.3”.