Interquartz 98380 User manual

BASIC PHONE
Model 98380
OPERATING INSTRUCTIONS

1
This Interquartz telephone has been manufactured to very high standards and
is very easy to use. Please read this manual carefully to find out how to use the
features.
Contents
1. Important Notes ..................................................................................... 2
Intended use ........................................................................................ 2
Telephone facilities ................................................................................ 2
R N number ........................................................................................ 3
mergency calls ................................................................................... 3
2. Installation ............................................................................................... 4
Connection ........................................................................................... 4
Wall mounting ........................................................................................ 4
3. Telephone Features .............................................................................. 5
4. Operating Instructions ....................................................................... 7
5. PABX an System Usage .................................................................... 8
6. Maintenance an Problem Solving .................................................. 9
7. Warranty an Service ....................................................................... 10
Figure 1 General Appearance ............................................................. 3
Figure 2 Wall Mounting ....................................................................... 4
Figure 3 Handset Retainer for Wall Mount .......................................... 5
Figure 4 Switch Location ..................................................................... 6
Figure 5 Recall Switch ........................................................................ 8

2
1. Important Notes
Inten e use
This apparatus is intended for use on 2 wire analogue PSTN and PABX circuits
within the United Kingdom.
Declaration of Conformity
I nterquartz (UK) Limited declares under its sole responsibility that this product
Model: BASIC PHON
98380 XWA
Is in conformity with the following relevant harmonised standards
Health & Safety 73/23/ C
lectromagnetic Compatibility 89/336/ C
Following the provisions of Council Directive 1999/5/ C on radio equipment and
telecommunications terminal equipment.
A J Roberts April 2000
Director
Telephone facilities
This telephone has been designed for the use of the following facilities:
- operation in the absence of proceed indication
- recall ( earth or timed break selectable )
- selectable pulse or tone signalling
- access pause insertion
- ringer volume control
- ringer pitch control
- ringing indicator

3
REN number
The Ren number of this telephone is 1.
If you wish to connect any other equipment to the line, simply add the
R N numbers of each piece together and ensure that the total does not
exceed 4. If too many phones are connected to the line, the circuit may
be overloaded any your telephone may not ring.
Not all telephones have the same R N.
If a British Telecom phone is supplied unmarked, you can assume that it
has a R N of 1
Emergency calls
"999" calls can be made on this telephone, for the purpose of making
calls to the emergency service. An access code may also be required, if
the phone is connected to a PABX.
Figure 1 General Appearance
RING R
INDICATOR
K YPAD
MUT BUTTON
HANDS T
HANDS T
CORD
R DIAL
BUTTON
R CALL
BUTTON
IN THE FRONT
OF THE HANDSET

4
2. Insta ation
This telephone is designed to plug straight into a modular style socket. If
you do not have one of these sockets, they can be obtained from your
Network Supplier.
Connection
Insert the line cord into the socket. Set the tone / pulse switch to the
appropriate position. If you are unsure as to whether your exchange is
pulse or tone, call the Network Supplier and they will advise you.
Set the ringer volume and ringer pitch control, as desired.
Wall mounting
Using the template supplied, position it where you want to fix your
telephone. Drill two holes and fix roundheaded screws, leaving them
slightly proud of the surface. Position the telephone over the screws and
slide downwards into place.
Figure 2 Wall Mounting
FOR
WALL
MOUNT

5
1. Release
phone number plate
2. Insert screw driver into slot
and then pry to release
HANDS T R TAIN R
3. Insert the
HANDS T R TAIN R
for wall mount
4. HANDS T R TAIN R
HANDS T
R TAIN R for wall mount
Figure 3 Handset Retainer for Wall Mounting
3. Te ephone Features
Ringer In icator
Flashes when the telephone rings with an incoming call.
Ringer Volume Switch
Located on the base of the unit ( see Figure 4 ). Move switch to select no
sound (OFF), muted sound (LOW) or full sound (HIGH) for ringing on
incoming call.

6
RING R
HI / LO / OFF
SWITCH
TON / PULS
SWITCH
RING R PITCH
CONTROL
Ringer Pitch Control
Located on the base of the unit ( see Figure 4 ). Rotating this knob alters
the pitch of the ringing signal.
Tone / Pulse Switch
Located on the base of the unit ( see Figure 4 ). Used to select the
correct dialling mode, either TON or PULS . If you have any doubt
about the system supplied to your phone, contact your Network Supplier.
Re ial / Pause Button
Press to redial the last number dialled when entered as the first key.
Serves as a pause button when there is a preceding digit(s) entered.
Mute Button
Located on the underside of the handset. Press to cut off speech
transmission during a conversation. Release to resume.
Figure 4 Switch Location
TIM D BR AK /
ARTH R CALL
SWITCH
VOIC
M SSAGING
( S1/ S2 / N )
SWITCH

7
4. Operating Instructions
To dial a number, lift the handset, wait for the tone and then key in the
number required.
Re ial / Pause Function
Depending on its use, this button either acts as a redial button or as a
pause inserting button
Redia
1. Lift handset
2. Press R DIAL / PAUS button
3. Telephone automatically redials the last number called ( up to 32
digits)
Pause
The Pause command may be needed if the phone is connected to certain
types of PABX or to any network where a pause is required.
Note: not more than three pauses should be inserted consecutively,
otherwise the telephone may not function properly. ( Any other
usage will invalidate the design of the apparatus ).
1. Lift handset
2. Dial any digits required before the pause
3. Press R DIAL / PAUS button
4. Press remaining digits

8
5. PABX and System Usage
This telephone can be used behind a PABX or on a network system that
utilises the recall function. There are many such systems and whilst it is
likely that no problems will be encountered, it cannot be guaranteed that
the telephone will operate correctly under all circumstances and any cases
of difficulty should be referred to your supplier.
Recall
Before you attempt to change the recall switch ( see Figure 4 and 5 ),
you should disconnect the phone from the network.
You will need a screwdriver, or similar tool to remove the cover plate over
the switch. With a fine pointed instrument you can then adjust the switch
to the setting required. This telephone can be set for earth recall or timed
break recall. If you are unsure of which setting is applicable, please consult
your PABX manager or supplier.
Replace the cover, plug the phone back into the socket and it is ready for
use.
PABX access
Where a PABX access digit is required to obtain a direct outside line, it
may be necessary to insert a pause after dialling the access digit ( see
Redia / Pause section of this manual ).
Figure 5 Recall Switch
TIM D
BR AK
ARTH
R CALL
S1 S2 N
F

9
Voice messaging
When used behind a PABX, this telephone will respond to voice messaging
systems on many PABX types, giving a visual signal of a message waiting.
Your telephone manager will be aware of which system is relevant to your
organisation and will adjust or advise you on the adjustment of your
telephone accordingly.
This adjustment is carried out by means of a switch, labelled S1 / S2 / N,
located next to the recall switch, mentioned above. As su lied, the switch
is set to the N ( normal ) osition. Under no circumstances should the
switch be set to S1 or S2 without the a roval of your telecoms manager.
In either of the S ositions, the tele hone must NOT be connected directly
to a ublic network line.
( Technical note : S1 and S2 are for reverse olarity messaging systems.
With such a system in use, if the tele hone does not res ond in the S1
osition, switch it to the S2 osition and it should then res ond.
Some switches require a certain level of software and / or hardware within
the switch. If your tele hone a ears not to work, make sure that you
have the correct software / hareware installed ).
6. Maintenance and Prob em So ving
Your telephone is a precision electronic instrument. Avoid rough handling
and extreme temperatures.
Use a mild detergent and a damp cloth when cleaning. Never use a
stronger cleaner.
If your telephone does not appear to be working correctly, please check
the following :
No Dialling tone - Is phone cord properly connected to the wall socket?
Will not dial - Pulse / Tone switch may be set to wrong position.

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Will not ring - Ringer switch is set to off.
- R N number may exceed 4, for all telephones
connected to the line. Disconnect a phone until the
number is below 4.
If there are still problems, and you have more than one telephone :
Remove the "problem" phone. Insert another phone and check that it
works. If "yes" then the "problem" phone is possibly faulty. If not, then
you may have a faulty line. Try using the other socket and see which
phones work. If you do have a faulty line then you should contact your
Network Supplier.
You should however be aware that if you request them to repair a fault
that is found not to be their’s, then they are entitled to charge you for a
visit.
In the event that you still have problems then you should consult your
supplier.
7. Warranty and Service
This product is guaranteed, by Interquartz (UK) Limited, for six years
from the date of manufacture.
very Interquartz telephone has a unique serial number and part of that
number refers to the date of manufacture. A label, similar to that shown
below is affixed to each telephone
9515 030852
(model no) QC.P
The figure 9515 means that the telephone was made during week 15 (10
April) 1995. Under the six year warranty, cover will apply until 10 April
2001.
A warranty is designed to cover either manufacturing faults or component
defects. It is not designed to cover fair wear and tear. The Interquartz
warranty is no exception.

We look to you, our customer, to be reasonable and sensible over the
warranty. We will endeavour to repair any telephone sent in to us within
the warranty period but we reserve the right to charge for items that we
consider replaceable under wear and tear. For example, if a handset cord
splits within a few months, it will be replaced. If a phone is returned after,
say, four years of heavy use with a similar problem, we might take a
different view and wish to charge.
If you have a genuine warranty problem and provided that the warranty
seal has not been broken, we will either repair your telephone, or, at our
sole discretion, replace it with a similar telephone. In the event that a
model may have been discontinued, any replacement would have similar
or better features.
If you need to return a faulty unit to us, send it to:
Interquartz (UK) Limite
Pennine House
Salfor Street
Bury
BL9 6YA
Make sure that you tell us what appears to be wrong with the phone.
DO NOT FORGET TO INCLUDE YOUR OWN NAME AND ADDRESS.
We ask that you bear the cost of returning the telephone to us. We will
return it to you, at our expense.
This warranty is in addition to any statutory rights
Distributed in the United Kingdom
by Interquartz (UK) Limited
Manufactured by
International Quartz Limited
A Subsidiary of Chiaphua Industries Ltd.
©Copyright INTERNATIONAL QUARTZ LTD. 2000
3C3801012RXWAB12
This telephone is approved to
EEC directive 1999/5/EC