Interquartz Gemini IQ333 User manual

Gemini Series
IQ333, IQ333EHS & IQ333D
OPERATING INSTRUCTIONS

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Contents
Introduction...............................................................................................................4
1. FEATURES ............................................................................................................5
BASIC FEATURES IN ALL MODELS OF IQ333.................................................................................. 5
FOR MODELS IQ333 AND IQ333EHS................................................................................................ 5
FOR MODEL IQ333D .......................................................................................................................... 6
2. GENERAL CONTROLS AND INDICATORS .........................................................7
MULTIFUNCTIONAL INDICATOR LIGHT............................................................................................ 8
RINGER VOLUME SWITCH................................................................................................................ 8
ALPHA-NUMERIC KEYPAD................................................................................................................ 8
CRADLE SWITCH ............................................................................................................................... 8
ELECTRONIC VOLUME CONTROL ................................................................................................... 8
RECALL KEY ....................................................................................................................................... 8
HANDSFREE/HEADSET KEY AND INDICATOR (WITH AUTO-DETECTION)................................... 8
MUTE KEY AND INDICATOR.............................................................................................................. 8
BASIC OPERATION ............................................................................................................................ 9
REDIAL/PAUSE KEY .......................................................................................................................... 9
REDIAL FUNCTION............................................................................................................................. 9
PAUSE FUNCTION.............................................................................................................................. 9
FOR MANUAL DIALING: ..................................................................................................................... 9
FOR MEMORY USAGE (STORAGE PROCEDURE):......................................................................... 9
HEARING-AID COMPATIBILITY.......................................................................................................... 9
3. HANDSFREE OPERATION .................................................................................10
HANDSFREE MICROPHONE ........................................................................................................... 10
USING THE HANDSFREE/HEADSET KEY ...................................................................................... 10
CHANGING FROM HANDSFREE TO HANDSET DURING A CALL................................................. 10
CHANGING FROM HANDSET TO HANDSFREE DURING A CALL................................................. 10
OUTGOING CALLS USING HANDSFREE (MANUAL OR MEMORY DIALING) .............................. 10
HINTS FOR HANDSFREE OPERATION........................................................................................... 10
4. HEADSET OPERATION (models IQ333 and IQ333EHS)........................................11
MODEL IQ333 HEADSET OPERATION............................................................................................ 11
USING A CORDED HEADSET .......................................................................................................... 11
SWITCHING MODES DURING A CALL ............................................................................................ 11
TRAINEE/SUPERVISOR MODE ....................................................................................................... 11
TRAINING MODE .............................................................................................................................. 11
SUPERVISOR MODE........................................................................................................................ 12
USING A WIRELESS HEADSET WITH HANDSET LIFTER ............................................................. 12
SWITCHING MODES DURING A CALL ............................................................................................ 12
SILENT RINGING FEATURE............................................................................................................. 12
VOLUME CONTROL (ELECTRONIC)............................................................................................... 12
MODEL IQ333EHS HEADSET OPERATION .................................................................................... 13
USING A CORDED HEADSET .......................................................................................................... 13
USING A WIRELESS HEADSET IN EHS MODE .............................................................................. 13
SWITCHING MODES DURING A CALL ............................................................................................ 13
SILENT RINGING FEATURE............................................................................................................. 14

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5. ADVANCED NETWORK OPERATION................................................................. 15
PAUSE FUNCTION WHEN DIALING .................................................................................................. 15
HOLDING AND TRANSFERRING CALLS........................................................................................... 15
USING THE MEMORIES ..................................................................................................................... 15
6. USING THE MEMORIES ...................................................................................... 16
STORING A NUMBER ......................................................................................................................... 16
DIALING A NUMBER ........................................................................................................................... 16
CASCADE DIALING ............................................................................................................................ 16
DIGIT CAPACITY................................................................................................................................. 16
STORAGE TIME .................................................................................................................................. 16
7. INSTALLATION..................................................................................................... 17
UNPACKING........................................................................................................................................ 18
GENERAL SETTING-UP ..................................................................................................................... 18
CORDED HEADSET INSTALLATION ................................................................................................. 18
HEADSET MIC ADJUST CONTROL ................................................................................................... 18
TO MAKE A HEADSET MICROPHONE LEVEL ADJUSTMENT:......................................................... 18
HEADSET POLARITY SWITCH .......................................................................................................... 18
WIRELESS HEADSET*, HANDSET LIFTER* AND OLI* INSTALLATION (* SEE NOTE) .................. 19
WIRELESS HEADSET* EHS AND OLI* INSTALLATION (*SEE NOTE) ............................................. 19
LOCATION........................................................................................................................................... 19
WALL MOUNTING ............................................................................................................................... 19
WALL-MOUNT BRACKET (OPTIONAL NOT INCLUDED WITH PHONE).......................................... 21
LINE CONNECTION............................................................................................................................ 22
MESSAGE WAITING LIGHT COMPATIBILITY.................................................................................... 22
SETTING UP SOFTWARE BASED MESSAGE WAITING ................................................................. 22
8. GENERAL CARE AND MAINTENANCE.............................................................. 23
CLEANING........................................................................................................................................... 23
FAILURE TO OPERATE AND SERVICE DIFFICULTIES .................................................................... 23
9. THUNDERSTORMS.............................................................................................. 24
10. WARRANTY - 5 YEARS ..................................................................................... 25
TERMS OF WARRANTY ..................................................................................................................... 25
WARRANTY COVERAGE ................................................................................................................... 25
WARRANTY CLAIM AND NON-WARRANTY REPAIR PROCEDURE................................................ 25
ADDITIONAL SUPPORT SERVICES .................................................................................................. 26
WORKSHOP SERVICE FEES............................................................................................................. 26
QUOTATIONS...................................................................................................................................... 26
11. SERVICE CENTRES........................................................................................... 26

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Introduction
The IQ333 series offers 3 models: two headset supporting models IQ333, IQ333EHS and the standard version
IQ333D (which replaces the headset socket with a Data port).
• IQ333 is designed for usage with wired-headset or wireless headset together with the handset lifter.
• IQ333EHS is specially designed to suit most of the popular Plantronics wireless headset models via EHS
port connection and provision of an OLI port to support Plantronics OLI visual indication module. The EHS
functionality allows the telephone on/off hook state to be controlled by the headset. This allows the headset
to both answer incoming calls and end all calls without the need to carry out any action on the telephone
keyboard.
• IQ333D provides the convenience of a Data port (replaces Headset socket with a Data port).

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1. FEATURES
Basic Features in all Models of IQ333
• Tonedialing
• Handsfreespeakerphone
• 10one-touchmemorykeys(non-volatilememories)
• SuperbrightLEDringerlampallowsvisualringingindication
• Built-inmultipleMessageWaitingsupportformodelsIQ333,IQ333DandIQ333EHS
• Userselectableringervolume
• RedialandPausefunctions
• Recallfacilitywithashtiming100mS
• Compatiblewithdirectlines,intelligentnetworks,PABXsandanyanalogline
• CallWaitingcompatible
• Centel(e.g.TelstraCustomnetandBusinessLinks)compatible
• Linepowered,unaffectedmainspowerinterruption
• REN(RingerEquivalenceNumber)=0.68allowsmultipleparalleldevicesonthesamelinewithoutloading
incoming ring
• Alpha-numerickeypadallowsfullaccesstoservicesthatrequiretheenteringofnumeralsandletters
• Fullymodularconnectionprovidesmaximumeaseofinstallationondeskorwall
• 5-yearwarranty
• Hearingaidcompatibility
For Models IQ333 and IQ333EHS
• Built-inheadsetsockettosuitawiderangeofheadsettypes
• AdjustableHeadset/Handset/Handsfreehearinglevelwithelectronicbuttonsvolume
• Mutekeyandindicator-forprivacyonbothHandset,HandsfreeandHeadsetmics
• HeadsetMicrophoneleveladjustmenttosuitallHeadsettypessobothhighgainandlowgainHeadsetmics
can be used
• HeadsetCablePolaritySwitchtosuitbothcommon(“normal”and“reversed”)Headsetplugwiringmodes
• Mid-callmodesupport(changebetweenHeadset,HandsfreeandHandsetduringacallinanyorder)
• “SilentRinging”featureforHeadsetusersallowstheringingtobeheardintheHeadsetonly(keepscall
centre noise levels down by eliminating the sound of ringing during incoming calls)

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• Trainee/SupervisorModeallowsbothaHandsetuserandawired-Headsetusertobeonlinesimultaneously
without the need for a Headset training cord or adaptor (IQ333 only)
• IQ333EHS supports Plantronics wireless headset models CS510, CS520, CS530, CS540, Savi W710,
W720,W730,W740,CS60,CS70N,Voyager510S,CS351N/A,CS361N/AandSaviOfceseriesWO100,
WO200 etc through EHS control cable connection via a dedicated EHS port.
• IQ333EHSOLIport(adjacenttotheEHSport)supportsPlantronicsOn-LineIndicatorLightandprovides
visual indication when the telephone is in use.
For Model IQ333D
• Dataportisprovidedasanadditionalconnectionforaccesstothetelephoneline.Itispermanentlywired
in“shared”mode,meaningthattheDataportisparallelconnectedtothetelephoneline.Therefore,when
other devices are connected to the Data port and in use, please avoid lifting the handset or pressing of the
Handsfree key

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2. GENERAL CONTROLS AND INDICATORS
ELECTRONIC
VOLUME
CONTROL
MEMORY KEY
MULTIFUNCTIONAL
INDICATOR
LIGHT
KEYPAD
RECALL KEY
REDIAL /
PAUSE KEY
MUTE KEY &
INDICATOR
HANDSFREE / HEADSET KEY
& INDICATOR
HANDSET
CORD
HANDSET
STORE
KEY
HEADSET MIC ADJUST
CONTROL
LINE
SOCKET
RINGER
HI / LOW / OFF
MESSAGE WAITING &
HEADSET POLARITY
SWITCHES
WALL
MOUNT
HOLE
HEADSET
SOCKET
HANDSET
SOCKET
OLI EHS
IQ333EHS
FIGURE 1: TOP AND BOTTOM VIEW

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MULTIFUNCTIONAL INDICATOR LIGHT
There are two different functions:
Ring Indicator: Flashes when the telephone rings with an incoming call
Message-Waiting Indicator: Illuminates when a message is waiting in your voicemail system (depends
on system compatibility). The built-in Message Waiting function offers
compatibilitywithvarioussystems,whileothersystemtypesrequireoptional
extrastobettedtotheIQ333byInterquartzattimeoforder.
RINGER VOLUME SWITCH
The three available positions allow selection of OFF (no sound), LOW volume, and HIGH volume of the
telephone's ringing sound during an incoming call.
ALPHA-NUMERIC KEYPAD
The standard numeric digits are available for normal dialing. The alphabetic characters are provided to
allowfullaccesstoservicesthatrequiretheenteringofnumeralsandletters.
CRADLE SWITCH
Located in the handset cradle, this plastic lever is depressed by the handset (when placed in the cradle) to
cutofftheline.Note:Depressingthiscradlelevertoobrieywhenintendingtoterminateacallmayresult
inanaccidental"hookash"thatwillinadvertentlyplacethecallonhold.Thisisknownas"phantomcalls"
becausetheheldcallwillprobablyringagainatyourextensionwithinafewminutes(theotherpartywill
have hung up, so it will seem as if you were called by a phantom, hence the name "phantom calls"). If you
experiencethisproblem,whenterminatingyourcallpleasedepressthecradleleveralittlelongerbefore
making/receivingyournextcall(i.e.itisnotasystemortelephonefault).
ELECTRONIC VOLUME CONTROL
FortheadjustmentofthereceivevolumeoftheHANDSET,HEADSET(wiredandwirelessheadsets)or
HANDSFREE hearing level in 4 steps. Press the up and down arrow keys (v- and v+) located in the centre
ofthememorycardtoadjustthevolume.Adjustingthesecontrolsdoesnotaffectyouroutgoingvoicelevel.
See Fig 1.
RECALL KEY
For use with host telephone systems to invoke special network facilities such as Call-Hold or Call-Transfer
available in your system.
HANDSFREE/HEADSET KEY AND INDICATOR (with auto-detection)
When the HANDSFREE/HEADSET key is pressed a red indicator will glow to indicate that the HANDSFREE
mode or HEADSET mode is activated and the unit is on-line.
In IQ333EHS model, when the EHS control cable is connected to unit, its HANDSFREE/HEADSET key
function will be disabled and controlled via the wireless headset.
MUTE KEY AND INDICATOR
When pressed, it cuts off transmission from the handset, handsfree and headset microphones to allow
user privacy. The red light indicates when the mute condition is active. To release the mute condition press
MUTE again.

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BASIC OPERATION
This telephone can be used as a normal telephone; lift the HANDSET to answer an incoming call, or lift the
HANDSET and dial on the KEYPAD to commence an outgoing call. Please refer to the appropriate sections to
learn more about advanced operating instructions.
REDIAL/PAUSE KEY
Redial Function
Press to redial the last number previously dialed, which may be up to 32 digits long. Dialing more than 32 digits
during one call will cause erasure of the entire number from the redial memory.
EXAMPLE:ToRedialLastNumber
1. Lift HANDSET, or press HANDSFREE/HEADSET KEY
2. Press REDIAL.
Pause Function
ThePausecommandmaybeneededifyourphoneisconnectedtoanynetworkwhereapauseisrequired
(e.g.betweeninternalandexternaldialtones).
For manual dialing:
1. Lift HANDSET
2.Dialanydigitsrequiredbeforethepause
3. Press PAUSE
4. Dial the remaining digits.
For memory usage (storage procedure):
1. Lift HANDSET, or press HANDSFREE/HEADSET KEY
2. Press STORE
3.Dialdigitsrequirede.g.numberlineaccesscodebeforedialingthepause
4. Press PAUSE
5. Dial remaining digits
6. Press STORE
7.SelectandpressdesiredMEMORYkey
8. Replace HANDSET or press HANDSFREE/HEADSET key.
Whendialed,thisstorednumberwillPauseattheappropriateplaceinthedialingsequence.
HEARING-AID COMPATIBILITY
Providedasastandardfeatureforuserswitha”Tswitch”typehearing-aid.

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3. HANDSFREE OPERATION
HANDSFREE MICROPHONE
Located at the front of the phone (Fig 1), its function is to reproduce your voice as you speak to the other party
while your telephone is in HANDSFREE mode. Positioning of the telephone, and therefore the MICROPHONE,
is important to ensure the best reproduction of your voice.
USING THE HANDSFREE/HEADSET KEY
To commence a HANDSFREE call press the HANDSFREE key; the telephone will activate the line, the
SPEAKER,andtheHANDSFREEMICROPHONE,andtheIndicatorwillswitchontoprovideconrmation.
Dialing and speech can then commence. Pressing the key again will terminate the call.
Incoming calls using HANDSFREE:
1. Telephone rings
2. Press HANDSFREE/HEADSET
3. Commence your HANDSFREE conversation.
Changing from HANDSFREE to HANDSET during a call
Lift the HANDSET and resume your conversation; the HANDSFREE function will switch off automatically.
Changing from HANDSET to HANDSFREE during a call
1. Press HANDSFREE/HEADSET key
2. Replace HANDSET
3. Resume your conversation using the Handsfree function.
Outgoing calls using HANDSFREE (manual or memory dialing)
1. Press HANDSFREE/HEADSET key
2.DialrequirednumberonALPHA-NUMERICKEYPADorpressdesiredMEMORYkey
3.Speakasrequired.
HINTS FOR HANDSFREE OPERATION
As a courtesy, tell the other party that you are using the Handsfree function. He/she may or may not want
peopleotherthanyoutoheartheconversation.AquietenvironmentensuresbestHandsfreeperformance.
WhenHANDSFREEisusedinanoisyroomornearanoisegeneratingdevice(forexample,aTVset)allor
part of the message may be interrupted and cannot be heard. To eliminate this problem try to lower the noise
level in the room.
During the handsfree conversation, your telephone will give priority to the person who speaks louder when
both people are talking simultaneously. Speak ONLY after the other person pauses or stops.
If the other person complains about poor transmission, talk directly at your telephone and from a closer
distance as necessary, or lower the speaker volume control.
If the operation of the Handsfree feature is not correct, refer to the FAILURE TO OPERATE section.

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4. HEADSET OPERATION (models IQ333 and IQ333EHS)
Thetelephonecanbeconguredtosuitmanydifferentheadsets.PleaseconsulttheINSTALLATIONsectionfor
details to get the best performance from your headset.
Model IQ333 Headset Operation
Note:ThissectionappliestomodelIQ333only(forIQ333EHSoperation,pleaseseethenextsection).Model
IQ333 can be used with corded headsets and wireless headsets with/without a handset lifter.
USING A CORDED HEADSET
Tomakeorreceiveanoutgoingcallusingtheheadset,theheadsetshouldbeconnectedtotheheadsetjack
at the rear of the IQ333:
• PresstheHANDSFREE/HEADSETkey.Dialtonewillbeheardintheheadset
• Ifyouaremakinganoutgoingcall,dialtherequirednumberonthekeypad
• Liftingthehandsetduringheadsetmodewillreverttohandsetmodeoperation
• Torevertbacktoheadsetmodeoperationduringhandsetmode,presstheHANDSFREE/HEADSETkey
• Tohangup,presstheHANDSFREE/HEADSETkeyorreplacethehandset.
SWITCHING MODES DURING A CALL
A call can be switched between Headset/Handsfree and Handset modes by pressing the HEADSET/
HANDSFREE key or by lifting the handset.
The HEADSET/HANDSFREE key has auto-detection function. When the headset is connected, the Handsfree
function is disabled to allow the HEADSET/HANDSFREE key to work in Headset mode. Unplug the headset
to revert to Handsfree mode (even during a call).
TRAINEE/SUPERVISOR MODE
Allows for the HANDSET and a HEADSET to be used in tandem. This will enable a supervisor to monitor
atrainee'sprogressduringacall,or“takeover”acall.Thefollowingproceduresassumethatthetraineeis
wearing the HEADSET and a call is in progress.
Training Mode
Allows a supervisor to monitor a trainee during a call.
1. During a trainee's call the supervisor may lift the HANDSET (HANDSFREE/HEADSET indicator will turn
off)
2. Quickly press the HANDSFREE/HEADSET key and the indicator will illuminate
3. The trainee may continue the conversation with the supervisor only listening to the call.

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Supervisor Mode
Allowsasupervisorto“takeover”acallbetweenatraineeandanotherparty.
1. During a call, the supervisor may lift the HANDSET to continue a normal conversation with the other party,
while the trainee listens to its progress through the HEADSET
2. To return the call to the trainee, press HANDSFREE/HEADSET key and replace the HANDSET in the
cradle.
USING A WIRELESS HEADSET WITH HANDSET LIFTER
Note:ThissectionspecicallyappliestoPlantronicsWirelessHeadsets.Pleaseseetheconnectiondiagramsin
the INSTALLATION section for detailed setup instructions.
To answer or start a call: press the Headset’s Call Control button (this is typically the button on the headset’s
earpiece: see Headset User Guide). The lifter will lift the handset. If you have connected an OLI, it will
illuminate.
To end a call: press the Headset’s Call Control button. The lifter will lower the handset.
Switching modes during a call
A call can be switched between Headset and Handset by the following method:
1. Lift the handset to your spare ear
2. Press the headset’s call control button to release the call to the handset
3. To end the call, replace the handset in the cradle.
SILENT RINGING FEATURE
Designed for Call Centre or any application where call-related noise is to be kept to a minimum, this feature
allows incoming calls to ring silently; the operator is aware of the incoming call, but the telephone does not
add to the room noise.
To use the telephone in Silent Ringing mode:
1. SettheRINGERVOLUMESWITCH tothe OFFposition(signiedbythesquaresymbolwithoutabell
symbol inside it
2. Putyourheadsetonandwaitforthenextincomingcall
3. Whenacallarrives,theMULTIFUNCTIONALINDICATORwillashandtheoperatorwillheartheringing
tone at a low level in the headset
4. Press the HANDSFREE/HEADSET to answer the call.
VOLUME CONTROL (ELECTRONIC)
Toadjustvolumeatsoundintheheadsetearpiece,presstheupanddownvolumebuttonslocatedinthe
middle of the memory card.

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Model IQ333EHS Headset Operation
ModelIQ333EHScanbeusedwithbothcordedandwirelessheadsets.ThebenetoftheEHSfunctionalityis
to integrate the headset and telephone so that the hookswitch can be controlled by the headset. This allows the
headset to both answer incoming calls and end all calls without the need to carry out any action on the telephone
keyboard.
The instructions below assume that all connections have been carried out according to the Connection Diagrams
in the INSTALLATION section (see Fig 2).
USING A CORDED HEADSET
Pleasesee“CORDEDHEADSET”aboveinthe“ModelIQ333HeadsetOperation”section.
USING A WIRELESS HEADSET IN EHS MODE
Note1:ThissectionspecicallyappliestoPlantronicsWirelessHeadsets
Note 2: When the EHS cable is connected please note that the HANDSFREE key is disabled
Note 3: If you are using a Handset Lifter instead of the EHS connection (which is possible with IQ333EHS),
please see “USING A WIRELESS HEADSET WITH HANDSET LIFTER” in the “Model IQ333 Headset
Operation”section.
To answer or start a call: press the Headset’s Call Control button (this is typically the button on the headset’s
earpiece: see Headset User Guide). If you have connected an OLI, it will illuminate.
During the call:
• TheMUTEkeywillnotrespondwhenpressed(usetheheadset’smutefunctioninstead)
• TheHANDSFREEkeywillnotrespondwhenpressed
• TheredindicatorontheHANDSFREE/HEADSETkey,whenON,willsignifythatthetelephoneisinusevia
the headset
• TheHandset,ifliftedoffthecradle,willnotinterrupttheheadsetandcannotdisconnectthecallifreplaced
in the cradle. There will be no audio to or from the handset
• IfaPlantronicsOn-LineIndicatorLightisconnectedtothetelephone’sOLIport(seeFig1),theOLIwillbe
illuminated when the telephone is in use
To end a call:presstheHeadset’sCallControlbutton.Thetelephonewillresumeitsnormalfunctionsexcept
that the HANDSFREE key will not respond until the EHS cable is removed.
Switching modes during a call
A call can be switched between Headset and Handset by the following method:
1. Lift the handset
2. Press the headset’s call control button to release the call to the handset
3. To end the call, replace the hand set in the cradle.

14
SILENT RINGING FEATURE
Designed for Call Centres or any application where call-related noise is to be kept to a minimum, this feature
allows incoming calls to ring silently; the operator is aware of the incoming call, but the telephone does not
add to the room noise.
To use the telephone in Silent Ringing mode:
1. SettheRINGERVOLUMESWITCH tothe OFFposition(signiedbythesquaresymbolwithoutabell
symbol inside it
2. Putyourheadsetonandwaitforthenextincomingcall
3. Whenacallarrives,theMULTIFUNCTIONALINDICATORwillashandtheoperatorwillheartheringing
tone at a low level in the headset
4. Press the HANDSFREE/HEADSET to answer the call.

15
5. ADVANCED NETWORK OPERATION
Where this telephone is used on an intelligent network such as Telstra’s Business Links, Customnet, Centel, a
PABXorothernetworkthefollowinginformationmaybeuseful.
PAUSE FUNCTION WHEN DIALING
Dependingonyourtelephonesystem,thismayormaynotberequired.Ifindoubt,checkwithyoursystem
supplierorInterquartzdealer,asfailuretoobserveyoursystem'srequirementsmayleadtodifcultyinmaking
outgoingexternalcalls.Ifyouhavedeterminedthatapauseisrequiredbyyourhostsystem,pleasereferto
the PAUSE Function section to ensure correct usage of the PAUSE button.
HOLDING AND TRANSFERRING CALLS
The method used for these functions is dependent on your system type, so you will need to check your
system'sExtensionUserGuide.TheRECALLkeyistypicallyusedtotransfercalls.Itisaffectedbythesetting
oftheadjustmentswitchesdescribedintheINSTALLATIONsectionofthismanual.Theymustbecorrectlyset
to suit your system for correct operation.
USING THE MEMORIES
Many different numbers and codes can be stored.You may nd it useful to store some of your favourite
network facility commands in the telephone for fast, convenient access to those facilities (e.g. diversion, call
forward, call back etc). Consult your system User Guide for the codes that you need to store.

16
6. USING THE MEMORIES
Located at the top of the keyboard, the ONE-TOUCH MEMORY keys provide easy dialing of often-used numbers.
Each memory can store 32 digits and can store , , Pause and commands.
STORING A NUMBER:
1. Lift HANDSET or press HANDSFREE/HEADSET key
2. Press STORE
3. Enter the telephone number
4. Press STORE
5. Press desired memory key
6. Replace HANDSET or press HANDSFREE/HEADSET key.
DIALING A NUMBER:
1. Lift HANDSET or press HANDSFREE/HEADSET key
2. Press desired memory key.
CASCADE DIALING
The contents of any memory can be "cascaded" or added together with additional manual dialing or other
memories.Incascadedialing,makesurethateachdialingsequenceiscompletedbeforeactivatingthenext.
DIGIT CAPACITY
All memories can store up to 32 digits each, compressing any combination of 1-9,0, and .
STORAGE TIME
All memories are retained permanently without batteries (non-volatile memories).

17
7. INSTALLATION
Telephone
Network
Outlet
Plantronics Telephone
Interface Cable
Interquartz EHS Cable
Savi Office (WO100, WO200 etc) & OLI Connection Diagram for IQ333EHS
IQ333EHS
Savi Office
(WO100, WO200 etc)
Interquartz
Line Cord
Interquartz Cable
Plantronics Cable
Plantronics
Base Power Supply
Mains
Power
Outlet
OLI
Set Headset Polarity Switch to "P"
Step 1
Set Configuration Switch to "A"
Step 3
HEADSET
MIC ADJUST
Step 2
Set Headset Mic Adjust Control
fully clockwise to Recommended
Setting Position as shown
Set Desk Phone Speaking Volume
to "1" and Desk Phone Listening
Volume to "3"
Step 4
Telephone
Network
Outlet
Plantronics Telephone
Interface Cable
Interquartz EHS Cable
IQ333EHS
Interquartz
Line Cord
Interquartz Cable
Plantronics Cable
Plantronics
Base Power Supply
Mains
Power
Outlet
OLI
Set Headset Polarity Switch to "P"
Step 1
HEADSET
MIC ADJUST
Step 2
Set Headset Mic Adjust Control
fully clockwise to Recommended
Setting Position as shown
Set Configuration Switch to "A"
Step 3
Set Desk Phone Speaking Volume
to "3" and Desk Phone Listening
Volume to "3"
Step 4
A
B
C
D
E
F
G
1 4
2 3
1
4
5
6
2
3
CS510, CS520, CS530, CS540 Series & OLI Connection Diagram for IQ333EHS
CS510, CS520,
CS530, CS540 Series
FIGURE 2: CONNECTION DIAGRAMS

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UNPACKING
The carton contains the following:
● Telephonebodyandhandset
● Coiledcord,linecordandInterquartzEHSCable(forIQ333EHSonly)
● ThisUserManual
GENERAL SETTING-UP
1. Fit the COILED CORD to the appropriate sockets in the HANDSET and the telephone base.
2. Fit the LINE CORD to the rear socket and to your telephone network outlet
3. Set the Ringer Volume.
4. See following sections to complete the installation.
CORDED HEADSET INSTALLATION
Connect a headset to the headset socket at the rear, and set the HEADSET POLARITY SWITCH and HEADSET
MIC ADJUST CONTROL described in this section.
HEADSET MIC ADJUST CONTROL
This control allows many different headsets on the Australian market to function correctly with the telephone
byadjustingtheHEADSET'SMicrophonesensitivity.Thecontrolislocatedontheundersideofthetelephone.
Theadjustmentcanbemadebyasmallscrewdriverorsimilarimplementthatwilltintothecontrolslot.
To make a headset microphone level adjustment:
1. With the headset connected as per the instructions in this manual, put the headset on and lift the HANDSET
to your other ear and make an out-going call.
2. Pressing the HANDSFREE/HEADSET key, swap between HANDSET and HEADSET mode (the indicator
will illuminate when the HEADSET is in use) a few times while speaking to the other party.
3. With the other party's help decide if your voice level is the same when using the handset and headset.
Lastly, if you sound too loud on the headset, adjust the microphone sensitivity (turn anti-clockwise) so that
your voice level when using the HEADSET matches that of the HANDSET. Clockwise rotation increases the
HEADSET mic output level.
HEADSET POLARITY SWITCH
Located on the underside of the telephone, this switch provides compatibility with the two commonly-used
headset wiring standards.
• Corded Headsets: Position “V” suits Plantronics Vista Cords and other Headsets wired in the same
conguration(alsoknownas"reversed"wiringmode)
• CordedHeadsets:Position“P”suitsPlantronicsPcordsandotherHeadsets(includingthoseusing“smart”
cords)wiredinthesameconguration(alsoknownas"normal"wiringmode)
• WirelessHeadsets:todecidethecorrectpositionoftheswitch,pleaseconsulttheconnectiondiagramsin
theINSTALLATIONsectionorcheckwithInterquartzoranauthorisedreseller

19
WIRELESS HEADSET*, HANDSET LIFTER* and OLI* INSTALLATION (* see note)
1. Plugthetelephoneinterfacecablesupplied withthe Wirelessheadset (alsocalled “telephonecable” in
some Plantronics headset manuals) to the telephone socket on the headset base unit and to the IQ333
handset socket.
2. Connect the handset coiled cord according to the Headset manufacturer’s instructions
3. Install the Handset Lifter according to the manufacturer’s instructions
4. Connect OLI cable (optional) to the accessory Jack on the Handset Lifter.
Please refer to the connection diagrams (Fig 2) in this manual and on our website to see a visual guide to
the above steps and connections. If your headset is not one of those illustrated, please follow the general
informationinthesectionsentitled“HEADSETMICADJUSTCONTROL”and“HEADSETPOLARITYSWITCH”
tondadjustmentsneededtosuityourheadset.
*Note:itemsmarkedwith“*”notmanufacturedbyInterquartz
WIRELESS HEADSET* EHS and OLI* INSTALLATION (*see note)
1. Plugthetelephoneinterfacecablesupplied withthe Wirelessheadset (alsocalled “telephonecable” in
some Plantronics headset manuals) to the telephone socket on the headset base unit and to the IQ333EHS
headset socket at the telephone’s rear.
2. ConnectoneendoftheInterquartzEHScable(suppliedwithIQ333EHS)totheAccessoryPort(otherwise
known as Handset Lifter Jack) of the Wireless base unit and connect the other end to the EHS port on the
left side of the IQ333EHS bottom casing.
3. Set Headset Polarity Switch according to the connection drawing (Fig 2).
4. Connect OLI cable (optional) to the OLI port on the left side of IQ333EHS.
*Note:itemsmarkedwith“*”notmanufacturedbyInterquartz
NOTE: The IQ333EHS’s coiled handset cord should remain plugged in to the telephone’s HANDSET socket. Do
not connect it to the base of the wireless headset.
Please refer to the connection diagrams (Fig 2) in this manual to see a visual guide to the above steps and
connections. If your headset is not one of those illustrated, please follow the general information in the sections
entitled“HEADSETMICADJUSTCONTROL”and“HEADSETPOLARITYSWITCH”tondadjustmentsneeded
to suit your headset.
LOCATION
The telephone should be placed on a desk, table or shelf where it is not likely to be pushed off. If the unit is
tobewallmounted,itshouldbeseatedsecurelyontheWALLMOUNTINGBRACKET.Avoidexcessiveheat,
damp, dust, direct sunlight, vibration, and other appliances or devices that may transmit or emit electrical or
electromagneticradiofrequencynoiseorsignals(e.g.computers,welders,pagers).Trytokeepthewireless
headset base unit separate from the telephone (as far away as the supplied cords comfortably allow).
WALL MOUNTING
1. Fit the WALL MOUNT BRACKET (optional, not supplied) to the wall and attach the WALL MOUNT BRACKET
to the underside of telephone (see Fig 3)
2. To enable the HANDSET to be supported in the cradle, follow the procedure shown in (Fig 3) to reverse the
HANDSET RETAINER
NOTE: The WALL MOUNT BRACKET and MODULAR WALL JACK illustrated in (Fig 4) are available from your
authorizedInterquartzdealerandcanbeorderedas"WallMountKitNo.3".

20
1. Use your thumb to press the
HANDSET RETAINER
3. Rotate the HANDSET
RETAINER by 180
4. Insert the HANDSET RETAINER
back into its slot.
2. Push the HANDSET RETAINER
out of the slot.
FIGURE 3: WALL MOUNTING AND WALL MOUNT BRACKET