IOGear UpStream Pro Dual Video Capture Adapter User manual

www.iogear.com
GUV322
PART NO. M1634
User Manual
UpStreamTM Pro Dual Video Capture Adapter

Table of Contents
User Notice................................................................................................................................................................4
About this Manual......................................................................................................................................................5
Conventions ..............................................................................................................................................................6
Introduction
Overview ...................................................................................................................................................................7
Package Contents .....................................................................................................................................................8
Features ....................................................................................................................................................................8
Planning the Installation ............................................................................................................................................9
Supported Operating System and Requirements......................................................................................................9
Components ............................................................................................................................................................10
Front View ..........................................................................................................................................................10
Rear View...........................................................................................................................................................11
Hardware Setup
Mounting the Camera Mount Adapter .....................................................................................................................12
Optional Rack Mounting ..........................................................................................................................................12
Connecting the Dual Video Capture Adapter Unit ...................................................................................................13
IOGEAR UpStream Essentials App Installation ......................................................................................................15
Phone Tray ..............................................................................................................................................................15
Software ..................................................................................................................................................................16
PC ......................................................................................................................................................................16
Android Smartphone ..........................................................................................................................................16
Livestream / Record Setup
Livestream / Record Platform..................................................................................................................................17
Discovering Dual Video Capture Adapter on your System......................................................................................17
Mac Operating System.......................................................................................................................................17
Windows Operating System...............................................................................................................................20
Video and Audio Setup.......................................................................................................................................22
Using the USB Cables.............................................................................................................................................26
HDCP Switching......................................................................................................................................................28
Resetting the Dual Video Capture Adapter .............................................................................................................28
IOGEAR Upstream Essentials App
IOGEAR UpStream Essentials Application .............................................................................................................29
Supported Systems............................................................................................................................................29
Installing the Dual Video Capture Adapter .........................................................................................................29
Connecting the Dual Video Capture Adapter on your Mobile Device.................................................................30
Disconnecting the Dual Video Capture Adapter from your Mobile Device .........................................................31

Page Components....................................................................................................................................................... 32
Information Tab....................................................................................................................................................... 32
Video Mixer.................................................................................................................................................................. 33
Scene Editor........................................................................................................................................................... 34
Overlay Button .................................................................................................................................................. 35
Switching Video Source .................................................................................................................................... 36
Reset Button ..................................................................................................................................................... 36
Resize/Crop Tool .................................................................................................................................................... 37
Resize ............................................................................................................................................................... 37
Crop .................................................................................................................................................................. 37
Audio Mixer ................................................................................................................................................................. 39
Settings Panel ............................................................................................................................................................. 42
Chroma Key ........................................................................................................................................................... 42
Selecting Color.................................................................................................................................................. 43
Auto Switch ............................................................................................................................................................ 44
More Settings .................................................................................................................................................... 45
Advanced ............................................................................................................................................................... 45
Resetting the Dual Video Capture Adapter ....................................................................................................... 46
IOGEAR UpStream Essentials App Factory Default Settings ..................................................................................... 47
Overview ..................................................................................................................................................................... 48
Downloading the Firmware Upgrade Package....................................................................................................... 48
Preparation.................................................................................................................................................................. 48
The Firmware Upgrade Utility
Starting the Upgrade ................................................................................................................................................... 49
Upgrade Succeeded.................................................................................................................................................... 51
Upgrade Failed............................................................................................................................................................ 51
Appendix
Safety Instructions....................................................................................................................................................... 52
General................................................................................................................................................................... 52
Specication ................................................................................................................................................................ 54
Limited Warranty ......................................................................................................................................................... 56
Technical Suport ......................................................................................................................................................... 57
EMC Information ........................................................................................................................................................ 58
RoHS........................................................................................................................................................................... 58

4
User Notice
All information, documentation, and specications contained in this manual are subject
to change without prior notication by the manufacturer. The manufacturer makes no
representations or warranties, either expressed or implied, with respect to the contents
hereof and specically disclaims any warranties as to merchantability or tness for any
particular purpose. Any of the manufacturer's software described in this manual is sold or
licensed as is.
Should the programs prove defective following their purchase, the buyer (and not the
manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary
servicing, repair and any incidental or consequential damages resulting from any defect in
the software.
The manufacturer of this system is not responsible for any radio and/or TV interference
caused by unauthorized modications to this device. It is the responsibility of the user to
correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this system
if the correct operational voltage setting was not selected prior to operation. PLEASE
VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.
©2020 IOGEAR. All Rights Reserved. Part No. M1634. IOGEAR, the IOGEAR logo is trademarks of IOGEAR. Microsoft and Windows are registered
trademarks of Microsoft Corporation. IOGEAR makes no warranty of any kind with regards to the information presented in this document. All information
furnished here is for informational purposes only and is subject to change without notice. IOGEAR. assumes no responsibility for any inaccuracies or
errors that may appear in this document.

5
About this Manual
This user manual is provided to help you get the most from the Dual Video Capture
Adapter unit. It covers all aspects of installation, conguration, and operation. An
overview of the information found in the manual is provided below.
Chapter 1, Introduction introduces you to the Dual HDMI to USB-C UVC Video
Capture. Its purpose, features, installation considerations, and panel components are
presented and described.
Chapter 2, Hardware Setup describes the steps that are necessary to quickly and
safely set up your installation.
Chapter 3, Livestream / Record Setup explains how to nd Dual Video Capture Adapter
on your system and presents how to setup video and audio source using an example
live-stream/record software/platform.
Chapter 4, IOGEAR UpStream Essentials App explains how to download and congure
the Dual Video Capture Adapter’s UpStream Essentials App.
Chapter 5, The Firmware Upgrade Utility explains how to download the Dual Video
Capture Adapter’s rmware and upgrade the device using the utility.
An Appendix provides a list of safety instructions and precautions, contact information
for IOGEAR technical support, product specications, and other technical information.
Note:
• Read this manual thoroughly and follow the installation and operation procedures
carefully to prevent any damage to the unit or any connected devices.
• IOGEAR regularly updates its product documentation for new features and xes. For
up-to-date Dual Video Capture Adapter documentation, visit https://www.iogear.com

6
Conventions
This manual uses the following conventions
Monospaced Indicates text that you should key in
[ ] Indicates keys you should press. For example, [Enter]
means to press the Enter key. If keys need to be chorded,
they appear together in the same bracket with a plus sign
between them: [Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps
■ Bullet lists provide information, but do not involve
sequential steps
→ Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start →Run means
to open the Start menu, then select Run
Indicates critical information

7
Introduction
Overview
The Dual Video Capture Adapter is designed to easily capture and mix the two
connected 4K video sources in FHD format for livestream purpose with outstanding
video e󰀨ects and remarkable image quality. This video capture device combines video
capture, encoding, and 2-channel video mixing and switching from HDMI source and
professional line-level audio device. It helps livestreaming become unique and stand out
from thousands of CDN videos. The Dual Video Capture Adapter supports easy switch
between multiple connected sources and combine them for a rich information delivery in
steaming. In addition, it automatically converts the sources to clean-looking USB video
format in 720P or 1080P, which is sent to your laptop/smartphone via USB.
Easy to use – the Dual Video Capture Adapter provides an intuitive IOGEAR UpStream
Essentials App. This App places everything you need to customize your video stream
right at your ngertips. Combine, crop, and scale video to make outstanding PnP
layouts. Preset up to 8 custom scenes and manage audio sources with the intuitive
touch panel interface for a superior pro-level nish. Open up a world of possibilities by
using the chroma keying. You can make it look like you are anywhere by changing the
background for eye-popping e󰀨ects.
Providing smooth video streaming workow for dual camera or single operator setups,
the Dual Video Capture Adapter allows any streamer to broadcast over internet for
higher quality livestream to major streaming services or remote conferencing service
such as YouTube Live, Facebook, OBS, Microsoft Teams, Microsoft Mixer, Zoom,
CameraFi, and Twitch. It enables eye-popping, high-quality one stop programming
streaming broadcasting capability with PC and Mac platform.
Whether you're capturing, editing or streaming, the Dual Video Capture Adapter is
exible enough to t all independent livestreaming broadcasting environments. This
micro device packs several features in one such as and its lightweight design makes it
possible to t in any case and bring it to any live event. With just the Dual Video Capture
Adapter, companion app, and your laptop / smartphone, you have all the devices you
need to present engaging livestreaming that will rival the most advanced streamers on
social media and provides an easy-to-use solution.

8
Introduction
Package Contents
• 1 GUV322 UpStream Pro Dual Video Capture Adapter
• 1 USB-B to USB-C Cable
• 1 USB-B to USB-A Cable 1 Power Adapter
• 1 Camera Mount Adapter Kit 1 User Instructions
*When using the UpStream Pro Dual Video Capture Adapter, if you are only detecting
MJPG video, please disconnect the USB-B to USB-C cable that you connected with the
host. Flip the USB-C head around and reconnect it to the host. Please refer to Using the
USB Cables on page 26 for more details.
Note: Make sure that all of the components are present and in good
order. If anything is missing or was damaged in shipping, contact your dealer.
Features
• Mix and capture two unencrypted 4K live videos at 1080P UVC format on PC or mobile
device via USB 3.x interface with seamless transition
• Intuitive Android/iOS App control – set up your camera gear and direct your show from
anywhere
• Supports real-time HDMI program video preview
• Easily identiable chroma keys – can make the video look like you are anywhere by
changing the background
• Provides audio mixer with additional dual analog audio inputs
• Supports protected video (encrypted) switching mode for regular event usage
• Compatible with USB & Thunderbolt 3 (USB-C)

9
Introduction
Planning the Installation
Prepare the following before installing the Dual Video Capture Adapter unit:
• 2 HDMI source devices
• 1 HDMI display
• 1 XLR audio source
• 1 RCA audio source
• 1 Mobile Device (Android / iOS)
Supported Operating System and Requirements
Hardware:
• CPU: Intel® i3 Dual Core 2.8GHz or higher RAM: 4GB or more
• One USB-C Interface or USB-A Interface
• Android smartphone with UVC and USB-C Interface
Software:
• Windows 7 with Win7_driver installed
• Windows 10 or later
• OS X 10.13 or later
• Android 5.0.1 or later with UVC support
Note: For Windows 7 users, please download and install the Win7_driver from
on our website. To download the driver, see Downloading the Firmware Upgrade Package,
page 48.

10
Introduction
No. Component Description
1 HDMI 1 Video Status LED The LED lights green to indicate the HDMI 1 video source
HDMI 1 Audio Status LED The LED lights green to indicate the HDMI 1 audio source
The LED lights orange to indicate the HDMI 1 audio source connection is muted.
2 HDMI 2 Video Status LED The LED lights green to indicate the HDMI 2 video source
HDMI 2 Audio Status LED The LED lights green to indicate the HDMI 2 audio source
The LED lights orange to indicate the HDMI 2 audio source connection is muted.
3 Analog 1 Audio Status
LEDs
The LED lights green to indicate the Analog 1 (RCA) audio
The LED lights orange to indicate the Analog 1 (RCA) audio source connection
is muted.
Analog 2 Audio Status
LEDs
The LED lights green to indicate the Analog 2 (XLR) audio
The LED lights orange to indicate the Analog 2 (XLR) audio source connection
is muted.
4 Bluetooth Link Pushbutton Press to quickly switch between scene 1 and scene 2. Press and hold 3 seconds
to disconnect the bluetooth connection between Dual Video Capture Adapter and
your mobile device.
Press and hold the Bluetooth Link Pushbutton, and power on the Dual Video
Capture Adapter to perform a rmware upgrade. See Preparation, page 48.
Press and hold the Bluetooth Link Pushbutton, power on the Dual Video Capture
Adapter, and wait for 10 seconds to reset the unit. See Resetting the Dual Video
Capture Adapter, page 28.
Note:
• All the LEDs blink at the same time to indicate that the rmware upgrade is in progress.
• The HDMI 1 Video Status LED and the HDMI 2 Video Status LED blink once every 0.5
seconds for 3 seconds when you disconnect the bluetooth connection.
Components
Front View
1 2 3
4