Iowa network Services Quative User manual

Quative
Digital Video Recorder (DVR)
America’s Guide 
User Guide
Document reference
Date 2011-2-4
Status
Copyright © 2010, Iowa Network Services, Inc.
This document contains confidential and privileged information.
Reproduction of any part of this document is strictly prohibited
where not specifically permitted in the accompanying license.

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Contents
1. Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
2. Pause ll live or buffered programming. . . . . . . . . . . . . .. . . . . . . . . .5
3. Rewind. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
4. Fast Forwarda. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
5.
Record live programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
6. Schedule a recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
6a -Schedule a recording using the Guide . . . . . . . . . . . . . . . . . . . 8
6b –Set a Series Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
6c -Schedule a recording using the Zap Browser. . . . . . . . . . . . . . 9
7. Start recording early and/or late . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
8. View list of “Scheduled Recordings” . . . . . . . . . . . . . . . . . . . . . . . . 12
9. Understanding 2 Stream DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
10. Recording Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
10a – Viewing conflicts
11. Cancel scheduled recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
12. View list of “Recorded Programs” . . . . . . . . . . . . . . . . . . . . . . . . . .16
13. Watch recorded programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
14. Delete recorded programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
15. View “DVR Statistics” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
15a – Recording space detail on your STB . . . . . . . . . . . . . . 20
16. Disk Full Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

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1 - Introduction
This document describes the Digital Video Recorder (DVR) in the America's Guide. If you are not
familiar with the basics of how to navigate in the Guide and the Zap Browser, please refer
to that documentation before attempting to learn the processes outlined in this document.
In this documentation when the word “press” is used this refers to using a button on the remote control.
To highlight something means to use the arrow keys on the remote to select an item in the Electronic
Program Guide so that it is highlighted in yellow.
Symbols/words in this document with color represent buttons on the remote, such as OK for the “OK”
button.
DVRs make "time shift viewing” (watching a program at a time other than when it is shown by the
network) much more convenient, and also allow for "trick modes" such as pausing live TV, instant
replay, chasing playback (where a recording can be viewed before it has been completed), and
skip ahead or back.
DVR allows you to Pause, Rewind and Fast Forward “live” programming almost in the same way
you would a pre-recorded DVD or VHS tape. If you know how to use Pause, Rewind, and Fast
Forward with a VCR or DVD player then you already know how to use these functions with a
recorded program on a DVR. Using these functions during “buffered” recording is a little different.
The next few pages will explain how it works to Pause, Rewind, and Fast Forward with live or
buffered programming.
UNDERSTANDING BUFFERING
You can perform trick plays such as pause, rewind, or fast forward while watching TV, because
your DVR set-top box (STB) temporarily records or “buffers” a program as soon as you change to
the channel. The STB can buffer up to 2 hours of the channel you’re on to enable these functions.
If you change from one channel to another, the STB will empty the buffer and start filling it again
with the programming from the new channel. Using other applications on the STB, such as
accessing the Portal may also empty the buffer.
Understanding how buffering works will help you understand when you can fast forward or
rewind with your DVR. If a portion of the program has not yet run, of course you won’t be
able to fast forward through it!
TIP: After having DVR for a short time, many users will decide to watch very little actual live
programming. Instead they’ll set recordings for most of their shows.
Another technique is to watch “almost live” TV. This is done when viewers tune to a program at its
start time so that the buffer is recording the show. Then they’ll go do something else for about 20
minutes. When they return they’ll go back to the beginning of the show and start watching it. Then
when commercials come up, they have the option of fast forwarding through them. If they were
watching live, they wouldn’t be able to skip the commercials.
TIP: If the hard drive is getting very full with recorded programs, the amount of time that can be
buffered may be reduced.

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2 - Pause ll live or buffered programming
When pausing live programming, a bar appears on the screen showing the current position in the
program you are watching.
Figure 1
To resume play from the paused position, press Play.
3 - Rewind
DVR allows you toRewind or Fast Forward through the buffered portion of a program.
The DVR does this by having your set-top box (STB) temporarily record or “buffer” a program as
soon as you change to the channel. The STB can buffer up to 2 hours of the tuned channel.
You may press Rewind with live, buffered, or recorded programs.
Figure 2
Remember, the buffer only contains the program starting from when you changed to the channel.
Rewind starts at 8x speed. (See Figure 2).
Pressing Rewind a second time increases to 16x speed.
Pressing Rewind a third time increases to 32x speed.
Pressing Rewind a fourth time will cycle back to 8x speed.
If the beginning of the buffered or recorded program is reached, rewinding stops and the program
plays.
Only a small portion of this program
has been buffered, which is shown in
green on the playbar. You’d only be
able to rewind to the beginning of the
buffered recording, not to the beginning
of the program.
The buffered portion of the program is
shown in green on this bar. The times
on the playbar show start and end time
of the
p
ro
g
ram.

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4 - Fast Forwarda
You may press Fast Forward with buffered or recorded programs.
(If you’re watching actual “live” programming as it’s being run, you can’t go forward because that
portion of the program has not run yet.)
Figure 3
Fast Forward starts at 8x speed.
Pressing Fast Forward a second time increases to 16x speed.
Pressing Fast Forward a third time increases to 32x speed.
Pressing Fast Forward a fourth time will cycle back to 8x speed.
When you catch up to the live program during buffered recording, play will resume.
You may press also Stop at anytime during fast forwarding to catch up to the live program.
This example shows fast forwarding
that is just about caught up to the live
program time. The green portion of the
playbar is what’s buffered.

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5- 
Record live programming
To start recording the TV program you’re watching, press 
Record.
The Zap Browser will come up and indicate that the program is now being recorded.
Figure 4
If you press Pause ll or Play, the playbar will pop up.
Figure 5
You can pause, rewind, and fast forward through the recorded part of the program using Pause ll,
Play, Rewind and Fast Forward.
If you press Stop when you are not ”live”, you will be returned to live. If you press Stop when
you are live, the “Abort Recording” pop up window will appear.
Figure 6
Here you can see the program is being
recorded, because the title of the
program is red and the recording icon
displays after the time remaining.
Here you can see the red area of the
playbar displaying which portion of the
program has already been recorded.
If you do wish to abort recording, arrow
to “Confirm” and press OK. If you wish
to keep recording the program, stay on
“Cancel” and press OK.

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6 - Schedule a recording
Recordings may be scheduled from either the Guide or the Zap Browser.
6a - Schedule a recording using the Guide
Navigate to and highlight the listing for the program you wish to record.
(If you’re not familiar with Guide Navigation, please refer to that documentation.)
After the program is highlighted, the shortest method of scheduling a recording is to press


Record. The recording icon will appear next to the program listing.
6b – Set a Series Recording
In the Guide, press OK after you’ve highlighted the program. This allows you to see the details
screen with the program information.
Figure 9
If the program is currently airing, arrow down to “Record” and Press OK. You will be given the
option to record either the “Episode” or the “Series”.
Figure 7
Arrow to “Series” and Press OK. You will then be returned to the Guide.
If the program is not a Series, the
recording will be scheduled without
bringing up the choice of “Episode” or
“Series”.
Note: If the program schedule
changes, this Series recording
will follow the program.
If the program is not currently airing,
by default, the Record option will be
highlighted. Press OK and you will be
given Series recording options.

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Figure 8
6c - Schedule a recording using the Zap Browser
Navigate to and highlight the listing for the program you wish to record. Keep in mind that the Zap
Browser only allows you to look ahead to the next program. You cannot go ahead days like you
can in the Guide.
(If you’re not familiar with Zap Browser Navigation, please refer to that documentation.)
After the program is highlighted, press 

Record.
Figure 10
An alarm clock icon with an S will
appear next to the program(s)
showing it is now scheduled for
Series recording.
In the example to the left you can
see the 2 different recording
icons. The top disk icon is
programming that’s currently
being recorded. The alarm clock
icons are for future recordings.
A
n alarm clock icon will appear
next to the program showing it is
now scheduled for recording.
Note: The default option for
recording in the Zap Browser is
set to “Episode”. If you’d like to
use Series Recording, first cancel
the recording (section 9) and then
follow the instructions in Section
6b.

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When a scheduled recording starts, the red RECORD light on the front panel of your set-top box
(STB) will light up.
If you go into the Guide and highlight the channel that is being recorded, the program being
recorded will be marked in red with a disk recording icon.
Figure 11
In this example “Superman: The
Movie is currently being
recorded.

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7 – Start recording early and/or late
To ensure your whole program is recorded, you may add some extra recording time to the start
and/or end of a scheduled recording. This is done in “Options”. First bring up the “Manage
Recordings” page by pressing the Record-it button located on the bottom left of the remote or via
the “Main Menu.” Highlight “Scheduled Recordings”. Arrow to the program for which you’d like to
adjust recording and press OK. On the details screen arrow down to “Options” and press OK.
Figure 12
You may now set how many minutes to record before the published start time of the program
and/or after the published end time.
Figure 13
This helps to ensure if a network does not run its programming exactly when they say they’re
going to run it, that you still get all of your program recorded. It is not uncommon for programming
to run 1 or 2 minutes off of the actual schedule.
If you schedule two recordings close to each other, the DVR may not be able to record all of
these extra minutes. Instead, it will record as much as it can.
Ex. A recording is scheduled to start at noon and end at 1pm with 10 minutes extra set for before and after. Another
recording is set for 1:10pm – 3:00pm, also with 10 minutes extra for before and after. The DVR will manage this by
recording the first recording from 11:50 am until 1:05 pm, and the other from 1:05pm until 3:10pm. (Since the after
time of the first recording and the before time of the 2nd recording overlap, the DVR compromises between the two
recordings.)
In this example you may either
“Cancel Recording” or go into
“Options” to add record time to
the beginning or end of the
scheduled recording.
In this example recording is set
to start 2 minutes early and
finish 10 minutes late.
Recording may be adjusted up to
5 minutes BEFORE and
up to 90 minutes AFTER.