IPitomy 1500 User manual

IPitomy 1500 User Guide

Copyright © 2007 IPitomy Communications, LLC
Copyrights to the IPitomy 1500 User Guide are owned by IPitomy Communications,
LLC. Any use of material contained in this Guide outside of the purpose of
understanding the operation and use of this phone system are expressly prohibited
unless approved by IPitomy Communications. Permissions for use of this information
may be obtained by calling (941) 306 – 2222.

Table of Contents
Getting Started 7
What is the IPitomy 1500 7
Benets of VoIP Technology 7
IPitomy 1500 Components 7
The Little Black Box 7
Administration Menu 7
IP Phone Sets 8
Before Getting Started 11
How This Guide Works 11
System Requirements 11
Network Requirements 11
IP Addresses 12
Determining Local Network Address 12
Determining an Available IP Address 13
Service Providers 14
Installation and Set-up of IPitomy 1500 15
Setting PBX IP Address 16
Network on 192.168.1.XXX 16
Network NOT on 192.168.1.XXX 18
Physical Connection 20
Router Conguration 22
How To Use Online Administration 23
System Registration 24
Logging Into the IPitomy 1500 24
System Settings 25
Networking 25
Providers Settings 26
Hardware Trunks 26
Adding a New Hardware Trunk 27
Edit an Existing Trunk 30
Delete an Existing Trunk 30
Session Initiation Protocol (SIP) Providers 30
Add a New SIP Provider 31

Edit an Existing SIP Provider 32
Delete a SIP Provider 33
Destinations 33
Extensions 33
Add New Extension 34
General Settings 34
Forward Settings 35
Changing a Forwarding Number from an Extension 36
Changing a Forwarding Number from a PC 36
Changing a Forwarding Number While Away from an Extension 36
Advanced Settings 37
Network Settings 37
Codecs Permissions (Allow Codecs) 37
Voicemail Settings 37
Calling Permissions 38
Edit an Existing Extension 38
Delete an Extension 39
Smart Personal Console 39
Smart Operator Console 40
Groups 41
Example Ring Group 1 – Departmental Grouping 42
Example Ring Group 2 – Regional Sales Grouping 43
Add a New Group 43
Advanced Settings 45
Call Ring Settings 45
Queue Dial String 45
Edit an Existing Group 46
Delete a Group 46
Menus 46
Menu 1 – Main Menu (Auto Attendant) 47
Menu 2 – Regional Sales 47
Menu 3 – After Hours Menu 48
Add a New Menu 49
Advanced Menu Settings 50
Response Time Out 51
Digit Time Out 51

Number of Times to Play the Greeting Before Time Out 51
Fail Over Caller Hears 51
Local Exchange Dialing 51
Edit an Existing Menu 51
Delete a Menu 51
Conferences 52
Setting Up a Conference 52
Voicemail 53
Creating a Voicemail Box Without An Associated Extension 53
Edit an Existing Voicemail Box 54
Delete a Voicemail Box 54
Schedules 55
Create A Schedule 55
Editing an Existing Schedule 56
Deleting a Schedule 56
Branch Ofces 57
Add a New Branch Ofce 57
Call Routing 58
Incoming Routing 58
Outgoing Routing 59
Adding A New Call Route 59
Editing An Existing Route 60
PBX Setup 61
General 61
Edit General Settings 61
Database 62
Backing Up a Copy of the System’s Setup 62
Restoring a Copy of System’s Setup 62
Deleting a Backup Version from the System 63
Voicemail 63
General Settings 63
Voicemail Settings 65
Email Settings 65
Advanced Settings 65
Session Initiation Protocol (SIP) Settings 65
Advanced SIP Settings 66