iPong PRO User manual

iPong Registration
Registration must be completed within10 days from the date of your purchase of the iPong Table
Tennis Robot. You can access the registration form online at the ipong.net website and submit your
information electronically.
What is Covered
Except as provided below, the Limited Warranty covers all defects in materials and workmanship.
This Limited Warranty is void if the iPong Table Tennis Robot is:
•damaged through improper usage, negligence, misuse, abuse, transportation damage, acts of nature,
or accident (including failure to follow the instructions supplied with the iPong TableTennis Robot)
•used in commercial applications or rentals
If during the Limited Factory Warranty period, any part or component of the iPongTableTennis Robot
unit (either the same or an equivalent model), allow the original retailer of the unit to exchange the
defective unit with a new unit (either the same or an equivalent model), or refund the original purchase
price of the unit, without charge for labor or parts. JOOLA’s obligation to repair, replace, or exchange
the unit, however, is limited to the amount of the original purchase price of the iPongTable Tennis
Robot.
LIMITED FACTORY WARRANTY
JOOLA North America, LLC (“JOOLA”) warrants iPongTable Tennis Robots are free from defects in workmanship and materials under normal personal use and conditions for aperiod of one year
from the date of original purchase in the United States and Canada.
How to ObtainWarranty Service
In order to obtain warranty service under this LimitedWarranty, please follow the following
steps:
- User must complete and submit the iPongTable Tennis Robot Registration within 10 days
of purchase.
- Retain the original copy of the sales receipt.
- Call JOOLA’s Customer Service Department at [phone] anytime from 9:00 am to
servicing. JOOLA will decide whether the iPongTableTennis Robot may be serviced at
user’s location or at a location designated by JOOLA.
- If instructed to return the iPong TableTennis Robot to JOOLA for servicing, user is
responsible for shipping the unit, at his/her own expense, to the address provided by
JOOLA in adequate packaging that will protect it against further damage.
- Include owner’s name, address, daytime telephone number, model number of the iPong
TableTennis Robot, and a description of the problem.
- JOOLA will pay for any shipping charges to return the repaired or replaced iPongTable
Tennis Robot.
THIS LIMITED WARRANTY IS AVAILABLE ONLYTO THE ORIGINAL PURCHASER OF THE IPONGTABLETENNIS ROBOT AND ISVALID INTHE UNITED
STATES AND CANADA ONLY.
JOOLA’S LIABILITY IS LIMITED TO THE REPAIR OR REPLACEMENT, AT ITS DISCRETION, OF ANY DEFECTIVE IPONG TABLETENNIS ROBOT AND DOES
NOT INCLUDE ANY LIABILITY FOR INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND.
THIS WARRANTY IS EXPRESSLY MADE IN LIEU OF ALL OTHERWARRANTIES, EXPRESSED OR IMPLIED.
from state to state.
For questions regarding this Limited Warranty or the IPONGTABLETENNIS ROBOT, please write us:
iPong Customer Service Department
2101 Gaither Road, Suite 125
Rockville, MD 20850
[e-mail] •www.ipong.net
Reordering Parts
Please contact JOOLA North America, LLC and have the following information ready:
- Original Product number
- Part Number (from assembling instructions)
- Serial Number (from back of robot)
- Credit card information (number, expiration date, CVC code, billing name and address) for
payment processing (if after warranty)
- Shipping address for replacement parts
iPong Customer Service Department
2101 Gaither Road Suite 125 • Rockville, MD 20850
OPERATIONS MANUAL
Included In The Box
1. iPong Core Engine -1
2. iPong Agitator -1
3. iPong A/C Adapter -1
4. iPong Top/Bottom Assembly -2
5. iPong Wired Remote - 1
2101 GAITHER ROAD, SUITE 125
ROCKVILLE, MD 20850
www.ipong.net
1 2 3 4 5
Quick Start ASSembly inStructionS
PRO
For training tips, video demonstrations, and to learn more about
iPong® Table Tennis accessories, visit www.ipong.net!
PRO
PRO
PRO
PRO

iPONG ASSEMBLY INSTRUCTIONS
1. Remove contents from the box.
2. Attach the agitator to the core engine by lining up the hole on in the
center of the agitator with the plastic rod on the top of the core engine.
Push to lock.
3. Line up the holes from the core engine to the bottom assembly, then
twist to lock.
4. Line up the holes from the core engine to the top assembly, then twist
to lock.
5. Plug A/C Adapter in at rear of core engine and plug into wall.
OPERATIONAL INSTRUCTIONS
NOTE: iPong® should only be used with 40mm table tennis balls.
1. Before turning on the iPong®, make sure that there are no table tennis
balls inside the core engine. Rotate agitator so that the notch in
the agitator is not lined up with ball entry hole. This will reduce the
possibility of jamming.
2. Place table tennis balls into top assembly.
3. Place iPong® at the opposite end of the table.
4. Adjust each setting on the remote to your liking. Review the
instructions below on how to customize the spin of the ball.
IPONG PRO SETUP GUIDE
The iPong Pro uses an upper wheel, and a lower wheel, to control ball
spin, speed, and trajectory. When the upper wheel spins slightly faster,
topspin is created. And when the lower wheel spins slightly faster,
backspin is created.
A. Positioning the iPong Pro
1. To start, we recommend placing the iPong on the table, close to the
back end, and upon the centerline. Then, angling the projection hole to
the desired left or right position on the table.
B. Starting Setup
1. Set BOTH the TopSpin knob and the BackSpin knob
to 12 o’clock positions.
2. Begin shooting balls by turning the Frequency/On
knob clockwise.
Hint: Start in the middle of the range (the extreme
clockwise position will deliver about 90 balls per
minute!).
3. If the balls land on the table at the desired length,
you may then:
a) turn the TopSpin clockwise to create a more
topspin (and speed), OR b) turn the BackSpin
clockwise to create a more backspin (and speed).
C. Adjustments for ball errors
1. Whenever balls don’t go over the net, increase the TopSpin, and test
again.
3. After getting a sense of the above, you may similarly experiment with
the other control (using the BackSpin to keep balls above the net, but on
the table.)
D. Oscillation (side-to-side) Setup
Once the desired ball has been set, you may wish to add side-to-side
oscillation. The more the Oscillation knob is turned to it’s clockwise
position, the faster the side-to-side oscillation action of the iPong Pro.
1. Start with the oscillation knob at it’s 12 o’clock position (which delivers a
moderate side-to-side oscillation speed).
2. Begin shooting balls by turning the Frequency/On knob clockwise.
Note: Also try placing the iPong in other locations, left or right of the
centerline.
iPong Pro control adjustments for ball errors
clockwise.
clockwise
Remote Control
FAQ/TROUBLESHOOTING TIPS
Please be sure to visit our website at www. ipong.net and register your iPong robot when you purchase it to activate your warranty. If you experience a
usage issue with your unit, you can go through our list of common issues and their solutions below. If you problem persists, please email [email protected].
Ball Feeder Motor not running?
- Check to see that the A/C adapter is plugged in all the way.
- Unplug A/C adapter
obstructions(dust, fuzz, hair, etc.) keeping the motor from spinning.
Remove any obstructions, re-attach A/C adapter and try again
Rubber Wheels not spinning?
- Check to see that the A/C adapter is plugged in all the way.
- Unplug A/C adapter. Remove top and bottom cone. Remove front plastic
casing by pressing the top and bottom tabs. Check to see if there are
any obstructions(dust, fuzz, hair, etc.) keeping the rubber wheels from
spinning. Remove and obstructions, re-attach A/C adapter and try again.
Balls hitting the side of the discharge hole?
- Be sure you are using the correct size balls. iPong robots work only with
40mm table tennis balls.
Balls falling out hole, not shooting?
- Be sure you are using the correct size balls. iPong robots work only with
40mm table tennis balls.
- Be sure you are using the correct size balls. iPong robots work only with
40mm table tennis balls.
Balls not shooting at consistent speed?
- Check to see that the A/C adaptor is plugged in all the way.
Robot won’t turn on?
- Check to see that the A/C adapter is plugged in all the way.
No change in speed when remote dials are turned?
- The speed does not increase or decrease. The remote dials only change
the ball frequency, meaning how often the balls come out consecutively.
- Be sure you are using the correct size balls. iPong robots work only with
40mm table tennis balls.
- Try backing the iPong as close to the edge of the table.
- Increase the topspin a little, until the balls land on the table, and/or
decrease the backspin.
Balls are loaded but rotating plate isn’t moving.
- Remove some of the balls from the top feeder. Overloading the top with
balls may be too heavy for the plate to rotate.
Balls getting jammed?
- Be sure you are using the correct size balls. iPong robots work only with
40mm table tennis balls.
- Be sure that you are not exceeding the maximum ball capacity that the
iPONG can hold; maximum capacity is 100 balls. If the issue still exists try
lessening the amount of balls that you put into the iPONG to about 75
balls.
-
-
- This problem is often caused by one or more of the spin control knobs are
then making sure to adjust the spin knobs so that they are slightly on
What can I do once a ball is jammed or stuck inside the iPong?
- Unplug or remo
get the ball to fall out.
Having trouble getting the correct topspin/backspin/ you want?
- Ensure that only the dial with the spin you want is turned up otherwise
the spins may cancel each other out.
- erent shots and how to achieve
them.
Rotating plate tab broken?
- The rotating plate is a sensitive part and can break if the iPONG is not
manually. You will need to contact customer service for a replacement
part.
Last couple balls in hopper don’t shoot out?
- This is a common occurrence and not a defect in the product. It is time to
reload the iPong with balls.
Does the iPong require any routine maintenance or cleaning?
- It does not require any maintenance, although it is important to make
sure the wheels are clean and free from dust.
Motors very loud while playing?
-
moving around.
- You can try our Table Tennis Practice Net. It attaches to your table and will
our website www.ipong.net under Accessories.
- You could also try our Ball Pickup Net. It is a convenient net with an
extendable handle to make ball collection easy. Available on our website,
www.ipong.net under Accessories.
Top wheel
Bottom wheel Bottom wheel spinning faster
creates backspin
Top wheel
Bottom wheel
Top wheel spinning faster
creates topspin
BACKSPIN
Understanding iPong Pro spin and control settings
Typical iPong Pro setup positions for specific ball types:
Topspin balls:
TOPSPIN knob between 4 and 5
Top wheel
Bottom wheel Bottom wheel spinning faster
creates backspin
Top wheel
Bottom wheel
Top wheel spinning faster
creates topspin
BACKSPIN
Understanding iPong Pro spin and control settings
Typical iPong Pro setup positions for specific ball types:
Topspin balls:
TOPSPIN knob between 4 and 5
Topspin balls:
TOPSPIN knob between 4 and 5
BACKSPIN knob between 0 and 1
Backspin balls:
TOPSPIN knob between 0 and 1
BACKSPIN knob between 3 and 4
clockwise.
clockwise
counter
counter
ON / FREQUENCY
OSCILLATION
BACKSPIN
Remote Control
Using the iPong Tilt Stand
The iPong Tilt Stand is a multi-tiered iPong elevation
tool, designed to change ball trajectory and increase
shot variation. This is especially useful when setting the
iPong to shoot slow topspin, slow backspin, or fast
backspin balls - that otherwise might NOT go over the
net. Three heights are available: 9mm,17mm, or 26mm.
A bit of experimentation will be required. For a given
ball type, go up in elevation if balls go into the net. And
go down in elevation if balls go off the table.
For slower balls, position iPong near center of
table. Start with tilt stand in lowest position,
and adjust upward as needed.
For faster balls, position iPong near end of table.
Start with tilt stand in highest position, and
adjust downward as needed.
www.ipong.net
NOTE: Due to varying conditions (ball size, dust, humidity, altitude, etc), the remote control settings provided for the iPong may not be exact. Please
adjust these settings to meet your desired need.
The red right of the remote control indicates that the power adapter is properly connected to the iPong. The orange light indicates that the Frequency/
ON knob has been turned clockwise (and that balls should now be shooting from the iPong).