iQOS A1403 User manual

USER GUIDE
2.4P_KM_UG_HB_W99H121_EN_2017 04.indd 1 4/7/2017 4:24:27 PM

32
SAFETY WARNING &
INSTRUCTIONS
PLEASE READ AND SAVE THESE INSTRUCTIONS
Safety Warnings and Instructions included in this user guide cannot cover all possible
conditions and situations that could occur. Caution and care must be exercised when
using or maintaining any personal electronic product. To reduce the risk of injury,
always use this product in accordance with the manufacturer’s instructions. This
product contains no user-serviceable parts. Do not attempt to open, service, modify or
repair any component of this product or to replace any of the components or batteries
- doing so may result in personal injury. Never switch ON this product in places
where flammable materials, liquids and gases are present. This product must only
be charged at Safety Extra Low Voltage. Only charge this product indoors using the
manufacturer approved AC Power Adaptor – refer to ‘Technical Data’ section for details.
Do not touch this product if it becomes wet or immersed in any liquid. Do not drop
this product or subject it to strong shock. Never attempt to touch the Holder Heater
Blade, this may cause personal injury or damage to the Holder Heater Blade. Unless
they have been given supervision or instruction to use the product in a safe way and
understand the hazards involved, this product must not be used by persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge.
Keep away from children at all times and ensure that they do not play with this
product. Do not use this product: - Where the use of electronic devices is prohibited.
- On or near heat sources i.e. radiators or fires. - If it is damaged, tampered or
broken. - If it has been exposed to excessive heat or moisture. - If its batteries appear
to be leaking.
ATTENTION
The IQOSTM Device works exclusively with HEETSTM tobacco sticks. Never use the
Holder with a cigarette or similar products or with tobacco sticks or accessories not
approved by the manufacturer. Never light a tobacco stick with a match, lighter or any
other flame source. Do not remove tobacco stick while in use. Store in a clean, dry,
cool place.
POCKET CHARGER
Pocket Charger Lights Display Logic
- Pulsing white light(s) indicate(s) it is charging.
- Solid white light(s) indicate(s) it is charged.
- No light(s) indicate(s) it is on stand-by, or switched
OFF mode.
- Red light(s) indicate(s) it is malfunctioning, or defective.
Lid Opening Button
1
Bluetooth®Button
2
Power Button
(To switch ON/OFF).
3
Charging Port
(Use the provided cable
and AC Power Adaptor.
A full charge can recharge
the Holder at least 20 times).
4
HOLDER
Holder
Battery
Status
Pocket
Charger
Battery
Status
100%
25%
Bluetooth
Status
1
2
3
4
Cap
Heating
Button
Charging
Contacts
Heater Blade
OR
*
This symbol indicates
that caution is required
when operating the
product.
*
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54
Insert the Holder into the
Pocket Charger as shown
below.
Press and hold the
Heating Button until the
light pulses white and
vibration is felt. Pre-heat
duration is 20 seconds.
Insert the tobacco stick into the Holder up to the
printed line as shown below.
To remove a tobacco stick from the Holder, first slide
the Cap as shown below (1) and then remove (2).
It is normal to notice some discoloration of the tobacco
stick after use. Dispose as normal household waste.
Press and hold the Pocket
Charger Power Button to
switch ON IQOS.
When the light turns
solid white you can enjoy
a tobacco stick for 6
minutes or 14 puffs,
whichever comes first.
After every tobacco stick
consumption, place the
Holder back in the Pocket
Charger. It takes up to 4
minutes to charge it.
Once the lights stop puls-
ing (up to 4 minutes) then
the Holder is charged and
ready for use, remove it
from the Pocket Charger.
The last 30 seconds or 2
puffs are indicated when
the light blinks white and
vibration is felt, after
which it will automatically
switch off.
Never twist the tobacco
stick, as you could break
the Holder Heater Blade.
1 12 2 33
GET STARTED
CHARGE HEAT
INSERT REMOVE
3
24
Tobacco
stick is
designed for
one time
use only
Heater Blade
1
1 2 3
1 2 3
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76
Always remove
the Cap before
cleaning as
shown oppo-
site:
To open the
IQOS Cleaner,
unclip the Cap
Brush from the
Heater Brush
(1) and remove
the Pin (2):
1 2
BLUETOOTH®
For optimal performance and consistent taste, we recommend
that you clean the Holder after every 20 tobacco sticks.
You can either use the IQOS Cleaner, or the IQOS Cleaning Stick,
or one after the other to clean the Holder.
Cleaning the Holder in 4 steps with the IQOS Cleaner:
Cleaning the Holder in 4 steps with the IQOS Cleaning Stick:
2
1 2 3 4
1 2 3 4
Make sure the Holder is switched OFF before cleaning it. Avoid contact of any IQOS cleaning
accessories (IQOS Cleaner, IQOS Cleaning Sticks) with any source of ignition, or eyes and skin.
Dispose as normal household waste.
To avoid breaking the Heater Blade employ a gentle circular motion
when using the IQOS Cleaning Stick.
HOLDER MAINTENANCE
PAIRING
SWITCH OFF
2
1
12
Blue light blinks during
30 seconds to indicate
pairing mode is activated
and ready to be paired
with a smartphone.
IQOS is paired with your
smartphone when the
blue light remains solid
during 3 seconds.
Press the Bluetooth
button (1) for 3 seconds
to start pairing.
To interrupt pairing and/or switch OFF Bluetooth press the Bluetooth button (1) for
6seconds. The blue light will switch off (2) to confirm this.
PREPARE
CLEAN
1
STATUS
3
A quick press (less than 1 second) of the Bluetooth button (1) indicates:
blue light remains solid during 1 second - ON, no light - OFF.
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98
Check alignment between
the Holder Cap and Heating
button, if the problem persists,
clean the Holder as shown on
previous page.
a. Check the Holder Cap closes properly. If not, please go to troubleshooting #1.
b. The Pocket Charger Lid Opening Button may be broken. Please contact
Customer Care.
TROUBLESHOOTING
2
3
The Holder Cap does not close properly.
The Pocket Charger Lid does not close.
I cannot insert the tobacco stick into the Holder.
1 2 3
A tobacco portion from a previous tobacco stick is stuck in the Cap, use the Pin
(1) from the IQOS Cleaner, then push the tobacco out as shown below (2 & 3).
To avoid this from happening again, see page 5, step #4 REMOVE.Simultaneously press and then release the Bluetooth
and Power Buttons until all lights briefly blink. If the
problem remains, please contact Customer Care.
6How to do a reset of the IQOS Device.
If the IQOS Device is exposed to extreme temperatures for a certain period of
time, it might stop working until it is back within normal ambient conditions. Try
to shield it from such exposure.
4Extreme temperatures affect the IQOS Device.
a. Holder light on the Pocket Charger, this indicates a Holder malfunction.
A slowly pulsing red light while charging means the Holder battery is reaching
the end of its life cycle.
b. The bottom light on the Pocket Charger Battery Status indicates a Pocket
Charger malfunction.
For a. and b., before calling Customer Care please perform a reset of the
IQOS Device, to do so please go to troubleshooting #6.
Blinking red light on the Pocket Charger.
a b
a. This could indicate that the Holder is not charged.
Place the Holder in the Pocket Charger and wait until
it is fully charged (up to 4 minutes).
b. Check that the Pocket Charger is switched ON and is
charged enough.
c. If none of the above, perform a reset of the IQOS
Device. To do so please go to troubleshooting #6. If the
problem remains, please contact Customer Care.
7The light is red on my Holder.
1
5
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1110
CUSTOMER CARE & AFTER SALES SERVICE
Toll free number: 0800 xxxxx
VALID ACROSS EUROPEAN UNION AND EEA
INFORMATION FOR DISPOSING
OF THE IQOS DEVICE
Holder - Model: A1403
Battery type:
Li-ion rechargeable battery
Nominal capacity (mAh): 120
Rated voltage: 3.7V 1A
USB Cable
AC Power Adaptor
Model: SXXXXX
Input: 100V-240V
~
50/60HZ 0.3A
Output: 5V 2A
Pocket Charger - Model: A1503
Battery type:
Li-ion rechargeable battery
Nominal capacity (mAh): 2900
Input: 5V 2A
TECHNICAL DATA
This symbol on the device or on its packaging indicates that this product and its
individual parts (including batteries) must not be disposed of with your other household
waste. Instead, it is your responsibility to dispose of your waste equipment by handing
it over to a designated collection point for the recycling of waste electrical and
electronic equipment. Amongst others, waste batteries can be returned free of charge
at the point of sale.
The separate collection and recycling of your waste equipment (including batteries)
at the time of disposal will help to conserve natural resources and ensure that it is
recycled in a manner that protects human health and the environment. Disposing waste
equipment as unsorted municipal waste (e.g. by waste incineration or land filling) can
have negative effects on the environment and human health.
For more information about where you can drop off your waste equipment for recycling,
please contact your local city office, your local household waste disposal service or the
shop where you purchased the device.
The local importer of the device will provide for the financing of the treatment and
recycling of waste equipment returned through these designated collection points in
accordance with local requirements.
Instructions for the designated recycler only for the safe removal of batteries from the
Pocket Charger (A1503) at the end of the product's life cycle. Batteries must never be
removed by the end user.
Step 1: Open Pocket Charger and remove the Holder. Step 2: Insert small tool into left
top side of Pocket Charger cover, unclip and remove. Step 3: Disconnect red battery
connector from PCB. Step 4: Unscrew 2 x PCB securing screws and remove chassis.
Step 5: Remove battery and dispose according to local regulations. End.
a. If you puff rapidly, the duration will be shorter as the Holder firmware is
designed for 6 minutes or 14 puffs, whichever comes first. Try to pace yourself
between puffs.
b. When you activate the Holder, wait for the solid white light before using it,
you can then enjoy a tobacco stick for 6 minutes or 14 puffs, whichever comes
first.
c. It might be time to replace your Holder as the battery may have reached its
end of life cycle.
8The tobacco stick duration is too short.
Imported by: Name, Full Address, hotline or phone number, email, and product/device provenance (if required) xxxxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.
2.4P_KM_UG_HB_W99H121_EN_2017 04.indd 11 4/7/2017 4:24:49 PM

ATTENTION: This product must not be sold to minors.
IQOS™ and HEETS™ tobacco sticks are designed by and manufactured under the authority of
Philip Morris Products S.A., Quai Jeanrenaud 3, 2000 Neuchâtel, Switzerland.
© 2016 Copyright Philip Morris Products S.A.
Hereby, Philip Morris Products S.A, declares that IQOS 2.4P* is in compliance with the
essential requirements and other relevant provisions of Directive 2014/53/EU.
The official Declaration of Conformity may be found at www.pmi.com
IQOS 2.4P Pocket Charger A1503 operates within 2.402 – 2.480GHz frequency band
with a maximum RF power output of 7.0dBm
*IQOS 2.4P stands for/is equal to 2.4Plus
2.4P_KM_UG_HB_W99H121_EN_2017 04.indd 12 4/7/2017 4:24:49 PM
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