ISON IS-C3100 User manual

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IS-C3100
Ethernet to 2G/3G Terminal
IS-C4100
Ethernet to LTE Terminal

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USER MANUAL
Information provided by ISON Technology Co., Ltd, (herein known as ‘the company’), is believed to be
accurate and reliable. However, the company assumes no responsibility for its use, nor any infringement
of patents or other rights of third parties, which may result from its use. No license is granted by implication
or otherwise under any patent rights of the company other than for circuitry embodied in the company’s
products. The company reserves the right to change the circuitry and specifications at any time without
notice. This document is subject to change without notice.
No part of this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, including but not limited to photocopying, recording, transmitting via fax and/or modem
devices, scanning, and/or information storage and retrieval systems for any purpose without the expressed
written consent of the company.
WARNING: The ISON GSM wireless terminal is a RF product intended for interfacing and operating with a
host device. Local relevant RF regulations such as allowed frequencies and usage in commercial flights
must be observed. Safety instructions must be included in the manuals of the host device. ISON
Technology Co., Ltd assumes NO liability for customers, who fail to comply with these precautions.

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CONTENTS
1 INTRODUCTION ................................................................................................................................. 6
1.1 Description .............................................................................................................................. 6
1.2 Highlights ................................................................................................................................ 6
1.3 Functional Block Diagram ..................................................................................................... 12
1.4 Main Features and Services.................................................................................................. 13
1.4.1 Wireless Terminal Features and Electrical Specifications ...................................................... 13
1.5 Precautions ........................................................................................................................... 14
2 MECHANICAL DESCRIPTION .......................................................................................................... 15
2.1 Overview ............................................................................................................................... 15
2.2 Dimensions ........................................................................................................................... 15
3 ELECTRICAL INTERFACE DESCRIPTIONS .................................................................................... 17
3.1 Buttom side view (DB9 connector) ........................................................................................ 17
3.2 Top side view (DC Jack & Power Terminal block) ................................................................. 18
3.3 Frond view (Antenna & LED) ................................................................................................. 20
3.4 Hardware Installation ............................................................................................................ 22
3.5 Web Console ........................................................................................................................ 23
3.6 Overview ............................................................................................................................... 24
3.6.1 System Info ........................................................................................................................... 24
3.6.2 LAN Info ................................................................................................................................ 25
3.6.3 Cellular Info ........................................................................................................................... 25
3.7 Basic Settings ....................................................................................................................... 26
3.7.1 Network Settings ................................................................................................................... 26
3.7.2 Cellular WAN Settings ........................................................................................................... 27
3.7.3 DHCP Server ........................................................................................................................ 29
3.7.4 Port Forwarding The function of port forwarding on the IS-C3100/4100 allows you to redirect
traffic from a remote host on the WAN to a specific port on a LAN network device and prohibits remote
hosts to access the LAN network devices directly. ............................................................................ 31
3.8 Advanced Settings ................................................................................................................ 33
3.8.1 Serial Setting (Pic and function needed to be re-checked | 4/25/2017 email send for
confirmation) ..................................................................................................................................... 33

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3.8.2 SNMP Agent ......................................................................................................................... 34
3.8.1 IPsec-based VPN Setting VPN (Virtual Private Network) provides private network security
over Internet by ................................................................................................................................. 38
establishing secure tunnels, so that data can be exchanged in a secure manner. ............................. 38
3.8.2 OpenVPN .............................................................................................................................. 49
3.8.3 X.509 Certificate.................................................................................................................... 50
The user can go to IPSec log to check the IPSec with X.509 authentication connection status. ........ 64
3.9 Maintenance ......................................................................................................................... 65
3.9.1 Ping The ping function provides the user to a useful diagnosis tool for troubleshooting network
problems by using the ICMP ping command. Simply input the desired IP address in the Destination
field, and then press Ping button to issue the Ping command from the Web console interface. ......... 65
3.9.2 AT Command ........................................................................................................................ 66
3.9.3 Password .............................................................................................................................. 68
3.9.4 User management ................................................................................................................. 68
3.10 Update FW ............................................................................................................................ 71
3.11 Reset to Default .................................................................................................................... 72
3.12 Status ................................................................................................................................... 73
3.12.1 IO/Relay Status ................................................................................................................. 73
3.13 Save ..................................................................................................................................... 76
4 OPERATING NOTE .......................................................................................................................... 77
4.1 Power on the Modem ............................................................................................................ 77
4.2 Reset to default ..................................................................................................................... 77
4.3 External input x2 ................................................................................................................... 77
4.4 External Relay x1 .................................................................................................................. 77
4.5 DB9 Connector ..................................................................................................................... 77
4.6 Install SIM card ..................................................................................................................... 77
5 ISON Cellular Control Protocol (CCP) ............................................................................................... 78
6 ORDERING INFORMATION ............................................................................................................. 87
List of Figures

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Figure 1: Functional Block Diagram for IS-C3100/4100 ............................................................................ 12
Figure 2-1: Chassis Dimension for IS-C3100 ............................................................................................ 15
Figure 3-2: Chassis Dimension for IS-C4100 ............................................................................................ 16
Figure 4:RS232/RS422/RS485 for IS-C3100/4100 ................................................................................... 17
Figure 5: DC and Terminal Block for IS-C3100/4100 ................................................................................ 18
Figure 6-1: Antenna Connector for IS-C3100 ........................................................................................... 20
Figure 7-2: Antenna Connectors for IS-C4100 .......................................................................................... 20
Figure 8: SIM Card Holder for IS-C3100/4100 .......................................................................................... 22
List of Tables
Table 1: Chassis Dimensions and Mechanical Description for IS-C3100/4100 ......................................... 16
Table 2: DB9 Pins Definition for IS-C3100/4100 ....................................................................................... 17
Table 3: Interfaces description and Pinouts definition of IS-C3100/4100 .................................................. 18
Table 4: LED Functions of IS-C3100/4100 ............................................................................................... 21

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1 INTRODUCTION
1.1 Description
The ISON IS-C3100 is a Ethernet to 3G wireless terminal designed for RJ45 communication over TCP/IP
via any readily available 3G carrier network.
Moreover, the ISON IS-C4100 is an Ethernet to LTE wireless terminal designed for RJ45 communication
over TCP/IP via any readily available LTE carrier network.
Overall, they are more cost and time effective to use remote solutions to combine Machine to Machine
over diverse locations without having first to establish and invest in a huge complex network.
The IS-C3100/4100 wireless terminal uses the DB9 Connector to provide data communication interface
and the DC jack to provide power input. LEDs are used to indicate the status of the wireless terminal.
The IS-C3100/4100 wireless terminal can be used to provide a wireless communication link to many
applications, including metering, fleet and asset management, vending, security and alarm monitoring, e-
maintenance and other telemetry applications.
1.2 Highlights
Interface
 IS-C3100: 1 x Cellular Antenna Connectors SMA (female)
 IS-C4100: 2 x Cellular Antenna Connectors, SMA (female)
 DC jack Connector for power
 DB9 connector (female)
 2 * Ethernet: 10/100Mbps, RJ45 connector, Auto MDI/MDIX
 SMA Female Connector (GSM antenna connector)
 2 * SIM card reader
 1 * relay
 2 * I/O pins

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General Features
IS-C3100
General Features
Frequency Range
UMTS (WCDMA/FDD)
800/850/900/1900/2100 MHz
GSM
800/900/1800/1900 MHz
Protocol Stack
TCP/IP, UDP, HTTP, HTTPs, FTP, DHCP,
DDNS, ARP, Telnet, SMTP, SNMP
Power Supply Input
9~48VDC
Power Consumption
Working mode: < 330mA
Humidity
5~95% (non-condensing)
Operating Temperature
-40~+75°C
Switch Off Protection
+90°C
Dimension
(L) x (W) x (H)
122x88x48mm
(excluding connectors)
Weight
420g (without antenna)
Casing Material
Metal
Data Transmission
GPRS
Multi-slot class 12,
mobile station class B
EDGE
Multi-slot class 12
CSD
-9.6 Kbps, non-transparent, V.110
SMS
MT, MO, Cell Broadcast, Text and PDU mode
Operating Mode
Transparent
TCP Server/TCP client /UDP
SMS/AT command
Relay
1 output with current carrying capacity of 2A @ 40VDC

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Digital Inputs
2 electrically isolated inputs:
+13~+30V for state “1” (on)
+3~-30 V for state “0” (off)
ESD Protection
15 KV
Event Trigger
GPRS/Reboot/IO/Relay
NAT
Yes
Port Forwarding
Yes
IPSec
Yes
Open VPN
Yes
CCP/CCU
Yes
API：ISON Cellular Control Protocol ( = CCP)
Utility：ISON Cellular Configuration Utility ( = CCU)
Interfaces
RF Antenna Socket
50 Ohm SMA
Power Connector
DC jack connector
SIM Card Num
2
SIM Card Slot
Flip-up type
Ethernet Interface
2 x RJ45 connector for 10/100M
Serial Interface
DB9 connector (male)
LED
8 x Working Status Indicator
3 x Network Status Indicator
Reset
HW Reset
Approval
Certification
EMC
EN55022/24
FCC Part 15B
EMS
IEC61000-4-2

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IEC61000-4-3
IEC61000-4-4
IEC61000-4-5
IEC61000-4-6
RF
EN301908-1
Safety
EN60950-1
NCC

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IS-C4100
General Features
Frequency Range
LTE - 2100/1800/2600/900/800 MHz
UMTS/HSPA - 2100/1900/850/800/900
MHz
WCMDA
2100MHz, 1900MHz, 850MHz, 900MHz
Protocol Stack
TCP/IP, UDP, HTTP, HTTPs, FTP, ICMP,
DHCP, DDNS, ARP, SNMP, Telnet
Power Supply Input
9~48VDC
Power Consumption
Working mode: < 330mA
Humidity
5~95% (non-condensing)
Operating Temperature
-40~+75°C
Switch Off Protection
+90°C
Dimension
(L) x (W) x (H)
121x88x48mm
(excluding connectors)
Weight
425g (without antenna)
Casing Material
Metal
Data Transmission
Peak Download Rate
100 Mbps
Peak Upload Rate
50 Mbps
Operating mode
Transparent
TCP server/TCP client/UDP
SMS/AT command
Relay
1 output with current carrying capacity of 1 A @ 40VDC
Digital Inputs
2 electrically isolated inputs:
+13~+30V for state “1” (on)
+3~-30V for state “0” (off)
ESD Protection
15 KV

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NAT
Yes
Port Forwarding
Yes
IPSec
Yes
Open VPN
Yes
Event Trigger
GPRS/Reboot/IO/Relay
CCP/CCU
Yes
API：ISON Cellular Control Protocol ( = CCP)
Utility：ISON Cellular Configuration Utility ( = CCU)
Interfaces
RF Antenna Socket
50 Ohm SMA
Power Connector
DC jack connector
SIM Card Num
2
SIM Card Slot
Flip-up type
Ethernet Interface
2 x RJ45 connector for 10/100M
Serial Interface
DB9 connector (male)
LED
8 x Working Status Indicator
3 x Network Status Indicator
Reset
HW reset
Approval
Certification
EMC
EN55022/24
FCC Part 15B
EMS
IEC61000-4-2
IEC61000-4-3
IEC61000-4-4
IEC61000-4-5

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1.3 Functional Block Diagram
Figure 1: Functional Block Diagram for IS-C3100/4100
The IS-C3100/4100 consists of a fully certified (CE /NCC approved) GSM/GPRS engine, SIM card holder
and power regulator.
The wireless terminal is supplied with power via the DC jack. The remaining DB9 connector is used for
data communications.
The SMA female connector provides the air interface to an external 50 ohm antenna specified for the
correct frequency band.
IEC61000-4-6
RF
EN301908-1
Safety
EN60950-1
NCC

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1.4 Main Features and Services
The IS-C3100/4100 performs a set of telecom services (TS) according to GSM standard phase 2+, ETSI
and ITU-T. The services and functions of the IS-C3100/4100 are implemented by issuing customized
applications embedded on the device, or by AT commands issued internally, or over the RJ-45 to RS-232
serial interface.
1.4.1 Wireless Terminal Features and Electrical Specifications
S/N
Feature
Specifications
1 Frequency Bands GSM/GPRS/EDGE: Quad band 850/900/1800/1900MHz
UMTS/HSPA+: Five band 800/850/900/1900/2100MHz
2 RF Output Power Class 4 (+33dBm ±2dB) for EGSM850
Class 4 (+33dBm ±2dB) for EGSM900
Class 1 (+30dBm ±2dB) for GSM1800
Class 1 (+30dBm ±2dB) for GSM1900
Class E2 (+27dBm ± 3dB) for GSM 850 8-PSK
Class E2 (+27dBm ± 3dB) for GSM 900 8-PSK
Class E2 (+26dBm +3 /-4dB) for GSM 1800 8-PSK
Class E2 (+26dBm +3 /-4dB) for GSM 1900 8-PSK
Class 3 (+24dBm +1/-3dB) for UMTS 2100, WCDMA FDD BdI
Class 3 (+24dBm +1/-3dB) for UMTS 1900,WCDMA FDD BdII
Class 3 (+24dBm +1/-3dB) for UMTS 900, WCDMA FDD BdVIII
Class 3 (+24dBm +1/-3dB) for UMTS 850, WCDMA FDD BdV
Class 3 (+24dBm +1/-3dB) for UMTS 800, WCDMA FDD BdVI
3 GSM Class Small MS
4
Power Supply
3.3V to 4.5V
5 Power Consumption - DATA mode: GPRS 1TX, 4RX
GSM 850/EGSM 900
GSM 1800/1900
180mA
145mA
- DATA mode: GPRS 2TX, 3RX
GSM 850/EGSM 900
GSM 1800/1900
330mA
260mA
6
Operating Temperature
Normal operation: -40°C to +75°C
7 Data Transfer GPRS:
• Multi-slot Class 12
• Full PBCCH Support
• Mobile Station Class B
• Coding Scheme 1 – 4
EGPRS:
• Multi-slot Class 12
• EDGE E2 power class for 8 PSK
• Downlink coding schemes – CS 1-4, MCS 1-9
• Uplink coding schemes – CS 1-4, MCS 1-9
• SRB loopback and test mode B
• 8-bit, 11-bit RACH
• PBCCH support
• 1 phase/2 phase access procedures

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S/N
Feature
Specifications
• Link adaptation and IR
• NACC, extended UL TBF
• Mobile Station Class B
CSD:
• V.110, RLP, non-transparent
• 9.6kbps
• USSD
8 SMS Point-to-point MT and MO
Cell broadcast
Text and PDU mode
Storage: SIM card plus SMS locations in mobile equipment
9 AT Commands Hayes 3GPP TS 27.007, TS 27.005, Gemalto M2M
AT commands for RIL compatibility
10 TCP/IP Stack Access by AT Commands
Internet Services include TCP, UDP
11 Serial Interface DB9 connector
8-wire Modem Interface with status and control lines,
unbalanced, asynchronous
Fixed bit rate: 1,200bps to 230, 400bps
Flow Control: Hardware RTS0/CTS0 and Software XON/OFF
Multiplex ability according to GSM 07.10 Multiplexer Protocol
12 SIM Interface 2*SIM Card Slot
Supports SIM Cards: +3V and +1.8V
13
Antenna
50 ohms via External SMA Connector
14 Software Reset Orderly shutdown and Reset by AT Command (AT^SMSO)
15
RoHs
All hardware components are fully compliant with the EU RoHs
directive 2002/95/EC
Exception: MLB55IN
Table 2: Features and Specifications
1.5 Precautions
The IS-C3100/4100 wireless terminal is designed for indoor use only. For outdoor use, it has to be
integrated into a weatherproof enclosure. Do not exceed the environmental and electrical limits as
specified in the user manual.

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2 MECHANICAL DESCRIPTION
2.1 Overview
The pictures below show the mechanical design of the wireless terminal along with the positions of the
different connectors.
2.2 Dimensions
Figure 2-1: Chassis Dimension for IS-C3100

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Figure 3-2: Chassis Dimension for IS-C4100
S/N
Parameter
Value
1 Height (H) 48mm
2
Length (L)
121mm
3
Width (W)
88.0mm
4 Weight 420g
5
Chassis Material
Metal
Table 1: Chassis Dimensions and Mechanical Description for IS-C3100/4100

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3 ELECTRICAL INTERFACE DESCRIPTIONS
3.1 Buttom side view (DB9 connector)
Figure 4:RS232/RS422/RS485 for IS-C3100/4100
The table below defines the RS-232/422/485 pin configuration on the wireless terminal.
Table 2: DB9 Pins Definition for IS-C3100/4100

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3.2 Top side view (DC Jack & Power Terminal block)
Figure 5: DC and Terminal Block for IS-C3100/4100
For power redundancy purpose, it is recommended to connect both DC jack and the wire power line to the
corresponding power pinouts of terminal block to a DC power sources.
The interfaces description and pinouts definition for IS-C3100/4100 are as follows:
Table 3: Interfaces description and Pinouts definition of IS-C3100/4100
Name Description Function
DC DC Input Power:+9V~+48V
Terminal
Block
PWR(V+, V-)
• Input Power:+9V~+48V
• Pin #1 is V+
• Pin #2 is V-
• When use DC for input, the output power of TB is same as input
power
Relay
External Relay:
Load Voltage: 40V max
Load Current: 2.0A max
DI1(I1, COM_1)
Pin #5 is +
Pin #6 is -
• I1: external signal +12V~+48V
• COM_1:common grand
• Pin #5 is +
• Pin #6 is -
DI2(I2, COM_2)
Pin #7 is +
Pin #8 is -
• I2:external signal, +12V~+48V
• COM_2: comman grand
• Pin #7 is +
• Pin #8 is -
Reset Reset • 1-click for 1 second to reboot IS-C3100/4100.
• Long press 30 seconds to reset IS-C3100/4100 to default.

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Note: The reset button is located on the top panel of IS-C3100/4100. You can reboot it to
factory default settings by pressing the RESET button with a pointed object such as an un
folded paper clip.
System reboot: Hold the RESET button down for 1 second and then release
Reset to factory default: Hold the reset button down for 30 seconds while the READY LED and
SIM LED go off until READY LED starts bliking green. Release the button to reset the IS-
C3100/4100.

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3.3 Frond view (Antenna & LED)
Figure 6-1: Antenna Connector for IS-C3100
Figure 7-2: Antenna Connectors for IS-C4100
Note: For the model of IS-C4100, it is strongly recommended to install both antennas to gain the
better quality of cellular signal. For a reminder, it is mandatory to install ANT1; if you only install
ANT2, there would be no cellular signal received to establish the traffic communication.
For optimum RF performance, the ISON wireless terminal has to be connected to an external RF antenna
matched to 50ohms. Please use a SMA Male connection for the wireless terminal.
The functions of LED are indicated on the table below.
LED Color State Description
PWR1 (DC) Green On Power is being supplied from power input 1.
PWR2
(Terminal Block)
Green On Power is being supplied from power input 2.
READY Green On System startup is complete and the system is operating.