Istore HYBRID 5000/6000 3 Phase User manual

HYBRID 5000/6000
3 Phase
User Manual
Issue 01
Date
2023/30/8
Copyright
©2023 iStore tm

Smart PV Three-phase Inverter
User Manual
About This Document
2023-07-30
ii
About This Document
Overview
This document describes the smart solar inverter in terms of their installation, electrical
connections, commissioning, maintenance, and troubleshooting. Before installing and
operating the smart solar inverter, ensure that you are familiar with the features, functions,
and safety precautions provided in this document.
Intended Audience
This document is applicable to:
Installers
Users
Symbol Conventions
The symbols that may be found in this document are defined as follows:
Symbol Description
Indicates a hazard with a high level of risk which, if not avoided, will
result in death or serious injury.
Indicates a hazard with a medium level of risk which, if not avoided,
could result in death or serious injury.
Indicates a hazard with a low level of risk which, if not avoided, could
result in minor or moderate injury.
Indicates a potentially hazardous situation which, if not avoided, could
result in equipment damage, data loss, performance deterioration, or
unanticipated results.
Notice is used to address practices not related to personal injury.
Supplements the important information in the main text.
NOTE is used to address information not related to personal injury,
equipment damage, and environment deterioration.

Smart PV Three-phase Inverter
User Manual
About This Document
2023-07-30
iii
Change History
Changes between document issues are cumulative. The latest document issue contains all the
changes made in earlier issues.
Issue 01 (2023-07-30)
This issue is used for first office application (FOA).

Smart PV Three-phase Inverter
User Manual
Contents
2023-07-30
iv
Contents
About This Document.................................................................................................................... ii
1 Safety Information........................................................................................................................7
1.1 Personal Safety ............................................................................................................................................................. 8
1.2 Electrical Safety.......................................................................................................................................................... 10
1.3 Environment Requirements ........................................................................................................................................ 12
1.4 Mechanical Safety ...................................................................................................................................................... 14
2 Overview.......................................................................................................................................18
2.1 Product Introduction ................................................................................................................................................... 18
2.2 Appearance ................................................................................................................................................................. 21
2.3 Working Principles...................................................................................................................................................... 23
2.3.1 Circuit Diagram ....................................................................................................................................................... 23
2.3.2 Working Modes........................................................................................................................................................ 23
3 Storage...........................................................................................................................................26
4 Installation....................................................................................................................................27
4.1 Checking Before Installation ...................................................................................................................................... 27
4.2 Tools ........................................................................................................................................................................... 28
4.3 Determining the Installation Position ......................................................................................................................... 29
4.3.1 Environment Requirements ..................................................................................................................................... 29
4.3.2 Space Requirements................................................................................................................................................. 30
4.4 Moving the Inverter .................................................................................................................................................... 33
4.5 Installing the Mounting Bracket ................................................................................................................................. 34
4.5.1 Wall-mounted Installation........................................................................................................................................ 35
4.5.2 Support-mounted Installation .................................................................................................................................. 37
5 Electrical Connections................................................................................................................42
5.1 Precautions.................................................................................................................................................................. 42
5.2 Installation Preparation ............................................................................................................................................... 43
5.3 Connecting the PE cable............................................................................................................................................. 46
5.4 Connecting the AC Output Power Cable .................................................................................................................... 48
5.5 Installing DC Input Power Cables .............................................................................................................................. 52
5.6 (Optional) Connecting Battery Cables........................................................................................................................ 56
5.7 Installing the Smart Dongle ........................................................................................................................................ 58

Smart PV Three-phase Inverter
User Manual
Contents
2023-07-30
v
5.8 (Optional) Connecting the Signal Cable ..................................................................................................................... 59
5.8.1 Connecting the RS485 Communications Cable (Inverter Cascading) ..................................................................... 61
5.8.2 Connecting the RS485 Communications Cable (Smart Power Sensor)................................................................... 62
5.8.3 Connecting an RS485 Communications Cable (Between a Power Meter and a Battery)........................................ 67
5.8.4 Connecting the Power Grid Scheduling Signal Cable ............................................................................................. 68
5.8.5 Connecting the NS Protection Signal Cable ............................................................................................................ 69
6 Commissioning............................................................................................................................72
6.1 Checking Before Power-On........................................................................................................................................ 72
6.2 Inverter power-on ....................................................................................................................................................... 73
7 Man-Machine Interaction..........................................................................................................77
7.1 App Commissioning ................................................................................................................................................... 77
7.1.1 Downloading the HiSolar App................................................................................................................................. 77
7.1.2 Connecting to the Inverter ....................................................................................................................................... 77
7.1.3 Quick Settings.......................................................................................................................................................... 78
7.1.4 What Should I Do If the Device Is Disconnected from the App When I Switch the Local Commissioning Screen to
the Background? ............................................................................................................................................................... 78
7.2 Parameters Settings..................................................................................................................................................... 79
7.2.1 Energy Control......................................................................................................................................................... 79
7.2.1.1 Grid-tied Point Control ......................................................................................................................................... 79
7.2.1.2 Apparent Power Control on the Inverter Output Side........................................................................................... 83
7.2.1.3 Battery Control ..................................................................................................................................................... 84
7.2.1.4 Peak Shaving ........................................................................................................................................................ 86
7.2.2 AFCI ........................................................................................................................................................................ 87
7.2.3 DRM ........................................................................................................................................................................ 88
8 Maintenance.................................................................................................................................90
8.1 Inverter Power-Off...................................................................................................................................................... 90
8.2 Routine Maintenance .................................................................................................................................................. 91
8.3 Troubleshooting .......................................................................................................................................................... 92
9 Handling the Inverter...............................................................................................................100
9.1 Removing the Inverter .............................................................................................................................................. 100
9.2 Packing the Inverter.................................................................................................................................................. 100
9.3 Disposing of the Inverter .......................................................................................................................................... 100
10 Technical Specifications ........................................................................................................101
A Grid Code ..................................................................................................................................106
B Device Commissioning ...........................................................................................................108
C Resetting Password..................................................................................................................109
D Rapid Shutdown ......................................................................................................................111
E Locating Insulation Resistance Faults ..................................................................................112

Smart PV Three-phase Inverter
User Manual
Contents
2023-07-30
vi
F Acronyms and Abbreviations.................................................................................................115

Smart PV Three-phase Inverter
User Manual
1 Safety Information
2023-07-30
7
1 Safety Information
Statement
Before transporting, storing, installing, operating, using, and/or maintaining the
equipment, read this document, strictly follow the instructions provided herein, and
follow all the safety instructions on the equipment and in this document. In this
document, "equipment" refers to the products, software, components, spare parts, and/or
services related to this document; "the Company" refers to the manufacturer (producer), seller,
and/or service provider of the equipment; "you" refers to the entity that transports, stores,
installs, operates, uses, and/or maintains the equipment.
The Danger, Warning, Caution, and Notice statements described in this document do not
cover all the safety precautions. You also need to comply with relevant international, national,
or regional standards and industry practices. The Company shall not be liable for any
consequences that may arise due to violations of safety requirements or safety standards
concerning the design, production, and usage of the equipment.
The equipment shall be used in an environment that meets the design specifications.
Otherwise, the equipment may be faulty, malfunctioning, or damaged, which is not covered
under the warranty. The Company shall not be liable for any property loss, personal injury, or
even death caused thereby.
Comply with applicable laws, regulations, standards, and specifications during transportation,
storage, installation, operation, use, and maintenance.
Do not perform reverse engineering, decompilation, disassembly, adaptation, implantation, or
other derivative operations on the equipment software. Do not study the internal
implementation logic of the equipment, obtain the source code of the equipment software,
violate intellectual property rights, or disclose any of the performance test results of the
equipment software.
The Company shall not be liable for any of the following circumstances or their
consequences:
The equipment is damaged due to force majeure such as earthquakes, floods, volcanic
eruptions, debris flows, lightning strikes, fires, wars, armed conflicts, typhoons,
hurricanes, tornadoes, and other extreme weather conditions.
The equipment is operated beyond the conditions specified in this document.
The equipment is installed or used in environments that do not comply with
international, national, or regional standards.
The equipment is installed or used by unqualified personnel.

Smart PV Three-phase Inverter
User Manual
1 Safety Information
2023-07-30
8
You fail to follow the operation instructions and safety precautions on the product and in
the document.
You remove or modify the product or modify the software code without authorization.
You or a third party authorized by you cause the equipment damage during
transportation.
The equipment is damaged due to storage conditions that do not meet the requirements
specified in the product document.
You fail to prepare materials and tools that comply with local laws, regulations, and
related standards.
The equipment is damaged due to your or a third party's negligence, intentional breach,
gross negligence, or improper operations, or other reasons not related to the Company.
1.1 Personal Safety
Ensure that power is off during installation. Do not install or remove a cable with power on.
Transient contact between the core of the cable and the conductor will generate electric arcs
or sparks, which may cause a fire or personal injury.
Non-standard and improper operations on the energized equipment may cause fire, electric
shocks, or explosion, resulting in property damage, personal injury, or even death.
Before operations, remove conductive objects such as watches, bracelets, bangles, rings, and
necklaces to prevent electric shocks.
During operations, use dedicated insulated tools to prevent electric shocks or short circuits.
The dielectric withstanding voltage level must comply with local laws, regulations, standards,
and specifications.
During operations, wear personal protective equipment such as protective clothing, insulated
shoes, goggles, safety helmets, and insulated gloves.

Smart PV Three-phase Inverter
User Manual
1 Safety Information
2023-07-30
9
Figure 1-1 Personal protective equipment
General Requirements
Do not stop protective devices. Pay attention to the warnings, cautions, and related
precautionary measures in this document and on the equipment.
If there is a likelihood of personal injury or equipment damage during operations,
immediately stop, report the case to the supervisor, and take feasible protective
measures.
Do not power on the equipment before it is installed or confirmed by professionals.
Do not touch the power supply equipment directly or with conductors such as damp
objects. Before touching any conductor surface or terminal, measure the voltage at the
contact point to ensure that there is no risk of electric shock.
Do not touch operating equipment because the enclosure is hot.
Do not touch a running fan with your hands, components, screws, tools, or boards.
Otherwise, personal injury or equipment damage may occur.
In the case of a fire, immediately leave the building or the equipment area and activate
the fire alarm or call emergency services. Do not enter the affected building or
equipment area under any circumstances.
Personnel Requirements
Only professionals and trained personnel are allowed to operate the equipment.
−Professionals: personnel who are familiar with the working principles and structure
of the equipment, trained or experienced in equipment operations and are clear of
the sources and degree of various potential hazards in equipment installation,
operation, maintenance
−Trained personnel: personnel who are trained in technology and safety, have
required experience, are aware of possible hazards on themselves in certain
operations, and are able to take protective measures to minimize the hazards on
themselves and other people
Personnel who plan to install or maintain the equipment must receive adequate training,
be able to correctly perform all operations, and understand all necessary safety
precautions and local relevant standards.

Smart PV Three-phase Inverter
User Manual
1 Safety Information
2023-07-30
10
Only qualified professionals or trained personnel are allowed to install, operate, and
maintain the equipment.
Only qualified professionals are allowed to remove safety facilities and inspect the
equipment.
Personnel who will perform special tasks such as electrical operations, working at
heights, and operations of special equipment must possess the required local
qualifications.
Only authorized professionals are allowed to replace the equipment or components
(including software).
Only personnel who need to work on the equipment are allowed to access the equipment.
1.2 Electrical Safety
Before connecting cables, ensure that the equipment is intact. Otherwise, electric shocks or
fire may occur.
Non-standard and improper operations may result in fire or electric shocks.
Prevent foreign matter from entering the equipment during operations. Otherwise, equipment
damage, load power derating, power failure, or personal injury may occur.
For the equipment that needs to be grounded, install the ground cable first when installing the
equipment and remove the ground cable last when removing the equipment.
Do not route cables near the air intake or exhaust vents of the equipment.
General Requirements
Follow the procedures described in the document for installation, operation, and
maintenance. Do not reconstruct or alter the equipment, add components, or change the
installation sequence without permission.

Smart PV Three-phase Inverter
User Manual
1 Safety Information
2023-07-30
11
Obtain approval from the national or local electric utility company before connecting the
equipment to the grid.
Observe the power plant safety regulations, such as the operation and work ticket
mechanisms.
Install temporary fences or warning ropes and hang "No Entry" signs around the
operation area to keep unauthorized personnel away from the area.
Before installing or removing power cables, turn off the switches of the equipment and
its upstream and downstream switches.
Before performing operations on the equipment, check that all tools meet the
requirements and record the tools. After the operations are complete, collect all of the
tools to prevent them from being left inside the equipment.
Before installing power cables, check that cable labels are correct and cable terminals are
insulated.
When installing the equipment, use a torque tool of a proper measurement range to
tighten the screws. When using a wrench to tighten the screws, ensure that the wrench
does not tilt and the torque error does not exceed 10% of the specified value.
Ensure that bolts are tightened with a torque tool and marked in red and blue after
double-check. Installation personnel mark tightened bolts in blue. Quality inspection
personnel confirm that the bolts are tightened and then mark them in red. (The marks
must cross the edges of the bolts.)
If the equipment has multiple inputs, disconnect all the inputs before operating the
equipment.
Before maintaining a downstream electrical or power distribution device, turn off the
output switch on the power supply equipment.
During equipment maintenance, attach "Do not switch on" labels near the upstream and
downstream switches or circuit breakers as well as warning signs to prevent accidental
connection. The equipment can be powered on only after troubleshooting is complete.
Do not open equipment panels.
Check equipment connections periodically, ensuring that all screws are securely
tightened.
Only qualified professionals can replace a damaged cable.
Do not scrawl, damage, or block any labels or nameplates on the equipment. Promptly
replace labels that have worn out.
Do not use solvents such as water, alcohol, or oil to clean electrical components inside or
outside of the equipment.
Grounding
Ensure that the grounding impedance of the equipment complies with local electrical
standards.
Ensure that the equipment is connected permanently to the protective ground. Before
operating the equipment, check its electrical connection to ensure that it is reliably
grounded.
Do not work on the equipment in the absence of a properly installed ground conductor.
Do not damage the ground conductor.

Smart PV Three-phase Inverter
User Manual
1 Safety Information
2023-07-30
12
Cabling Requirements
When selecting, installing, and routing cables, follow local safety regulations and rules.
When routing power cables, ensure that there is no coiling or twisting. Do not join or
weld power cables. If necessary, use a longer cable.
Ensure that all cables are properly connected and insulated, and meet specifications.
Ensure that the slots and holes for routing cables are free from sharp edges, and that the
positions where cables are routed through pipes or cable holes are equipped with cushion
materials to prevent the cables from being damaged by sharp edges or burrs.
Ensure that cables of the same type are bound together neatly and straight and that the
cable sheath is intact. When routing cables of different types, ensure that they are away
from each other without entanglement and overlapping.
Secure buried cables using cable supports and cable clips. Ensure that the cables in the
backfill area are in close contact with the ground to prevent cable deformation or damage
during backfilling.
If the external conditions (such as the cable layout or ambient temperature) change,
verify the cable usage in accordance with the IEC-60364-5-52 or local laws and
regulations. For example, check that the current-carrying capacity meets requirements.
When routing cables, reserve at least 30 mm clearance between the cables and heat-
generating components or areas. This prevents deterioration or damage to the cable
insulation layer.
1.3 Environment Requirements
Do not expose the equipment to flammable or explosive gas or smoke. Do not perform any
operation on the equipment in such environments.
Do not store any flammable or explosive materials in the equipment area.
Do not place the equipment near heat sources or fire sources, such as smoke, candles, heaters,
or other heating devices. Overheat may damage the equipment or cause a fire.

Smart PV Three-phase Inverter
User Manual
1 Safety Information
2023-07-30
13
Install the equipment in an area far away from liquids. Do not install it under areas prone to
condensation, such as under water pipes and air exhaust vents, or areas prone to water
leakage, such as air conditioner vents, ventilation vents, or feeder windows of the equipment
room. Ensure that no liquid enters the equipment to prevent faults or short circuits.
To prevent damage or fire due to high temperature, ensure that the ventilation vents or heat
dissipation systems are not obstructed or covered by other objects while the equipment is
running.
General Requirements
Ensure that the equipment is stored in a clean, dry, and well ventilated area with proper
temperature and humidity and is protected from dust and condensation.
Keep the installation and operating environments of the equipment within the allowed
ranges. Otherwise, its performance and safety will be compromised.
Do not install, use, or operate outdoor equipment and cables (including but not limited to
moving equipment, operating equipment and cables, inserting connectors to or removing
connectors from signal ports connected to outdoor facilities, working at heights,
performing outdoor installation, and opening doors) in harsh weather conditions such as
lightning, rain, snow, and level 6 or stronger wind.
Do not install the equipment in an environment with dust, smoke, volatile or corrosive
gases, infrared and other radiations, organic solvents, or salty air.
Do not install the equipment in an environment with conductive metal or magnetic dust.
Do not install the equipment in an area conducive to the growth of microorganisms such
as fungus or mildew.
Do not install the equipment in an area with strong vibration, noise, or electromagnetic
interference.
Ensure that the site complies with local laws, regulations, and related standards.
Ensure that the ground in the installation environment is solid, free from spongy or soft
soil, and not prone to subsidence. The site must not be located in a low-lying land prone
to water or snow accumulation, and the horizontal level of the site must be above the
highest water level of that area in history.
Do not install the equipment in a position that may be submerged in water.
If the equipment is installed in a place with abundant vegetation, in addition to routine
weeding, harden the ground underneath the equipment using cement or gravel
(recommended area: 3 m x 2.5 m).
Do not install the equipment outdoors in salt-affected areas because it may be corroded.
A salt-affected area refers to the region within 500 m of the coast or prone to sea breeze.
Regions prone to sea breeze vary with weather conditions (such as typhoons and
monsoons) or terrains (such as dams and hills).
Before opening doors during the installation, operation, and maintenance of the
equipment, clean up any water, ice, snow, or other foreign objects on the top of the
equipment to prevent foreign objects from falling into the equipment.

Smart PV Three-phase Inverter
User Manual
1 Safety Information
2023-07-30
14
When installing the equipment, ensure that the installation surface is solid enough to bear
the weight of the equipment.
After installing the equipment, remove the packing materials such as cartons, foam,
plastics, and cable ties from the equipment area.
1.4 Mechanical Safety
Ensure that all necessary tools are ready and inspected by a professional organization. Do not
use tools that have signs of scratches or fail to pass the inspection or whose inspection validity
period has expired. Ensure that the tools are secure and not overloaded.
Do not drill holes into the equipment. Doing so may affect the sealing performance and
electromagnetic containment of the equipment and damage components or cables inside.
Metal shavings from drilling may short-circuit boards inside the equipment.
General Requirements
Repaint any paint scratches caused during equipment transportation or installation in a
timely manner. Equipment with scratches must not be exposed for an extended period of
time.
Do not perform operations such as arc welding and cutting on the equipment without
evaluation by the Company.
Do not install other devices on the top of the equipment without evaluation by the
Company.
When performing operations over the top of the equipment, take measures to protect the
equipment against damage.
Use correct tools and operate them in the correct way.
Moving Heavy Objects
Be cautious to prevent injury when moving heavy objects.
If multiple persons need to move a heavy object together, determine the manpower and
work division with consideration of height and other conditions to ensure that the weight
is equally distributed.

Smart PV Three-phase Inverter
User Manual
1 Safety Information
2023-07-30
15
If two persons or more move a heavy object together, ensure that the object is lifted and
landed simultaneously and moved at a uniform pace under the supervision of one person.
Wear personal protective gears such as protective gloves and shoes when manually
moving the equipment.
To move an object by hand, approach to the object, squat down, and then lift the object
gently and stably by the force of the legs instead of your back. Do not lift it suddenly or
turn your body around.
Do not quickly lift a heavy object above your waist. Place the object on a workbench that
is half-waist high or any other appropriate place, adjust the positions of your palms, and
then lift it.
Move a heavy object stably with balanced force at an even and low speed. Put down the
object stably and slowly to prevent any collision or drop from scratching the surface of
the equipment or damaging the components and cables.
When moving a heavy object, be aware of the workbench, slope, staircase, and slippery
places. When moving a heavy object through a door, ensure that the door is wide enough
to move the object and avoid bumping or injury.
When transferring a heavy object, move your feet instead of turning your waist around.
When lifting and transferring a heavy object, ensure that your feet point to the target
direction of movement.
When transporting the equipment using a pallet truck or forklift, ensure that the tynes are
properly positioned so that the equipment does not topple. Before moving the equipment,
secure it to the pallet truck or forklift using ropes. When moving the equipment, assign
dedicated personnel to take care of it.
Choose sea or roads in good conditions for transportation as transportation by railway or
air is not supported. Avoid tilt or jolt during transportation.
Using Ladders
Use wooden or insulated ladders when you need to perform live-line working at heights.
Platform ladders with protective rails are preferred. Single ladders are not recommended.
Before using a ladder, check that it is intact and confirm its load bearing capacity. Do not
overload it.
Ensure that the ladder is securely positioned and held firm.
When climbing up the ladder, keep your body stable and your center of gravity between
the side rails, and do not overreach to the sides.
When a step ladder is used, ensure that the pull ropes are secured.
If a single ladder is used, the recommended angle for the ladder against the floor is 75
degrees, as shown in the following figure. A square can be used to measure the angle.

Smart PV Three-phase Inverter
User Manual
1 Safety Information
2023-07-30
16
If a single ladder is used, ensure that the wider end of the ladder is at the bottom, and
take protective measures to prevent the ladder from sliding.
If a single ladder is used, do not climb higher than the fourth rung of the ladder from the
top.
If you use a single ladder to climb up to a platform, ensure that the ladder is at least 1 m
higher than the platform.
Hoisting
Only trained and qualified personnel are allowed to perform hoisting operations.
Install temporary warning signs or fences to isolate the hoisting area.
Ensure that the foundation where hoisting is performed on meets the load-bearing
requirements.
Before hoisting objects, ensure that hoisting tools are firmly secured onto a fixed object
or wall that meets the load-bearing requirements.
During hoisting, do not stand or walk under the crane or the hoisted objects.
Do not drag steel ropes and hoisting tools or bump the hoisted objects against hard
objects during hoisting.
Ensure that the angle between two hoisting ropes is no more than 90 degrees, as shown
in the following figure.

Smart PV Three-phase Inverter
User Manual
1 Safety Information
2023-07-30
17
Drilling Holes
Obtain consent from the customer and contractor before drilling holes.
Wear protective equipment such as safety goggles and protective gloves when drilling
holes.
To avoid short circuits or other risks, do not drill holes into buried pipes or cables.
When drilling holes, protect the equipment from shavings. After drilling, clean up any
shavings.

Smart PV Three-phase Inverter
User Manual
2 Overview
2023-07-30
18
2 Overview
2.1 Product Introduction
Functions
The inverter is a three-phase grid-tied PV string inverter that converts the DC power
generated by PV strings into AC power and feeds the power into the power grid.
Networking Application
The inverter applies to residential rooftop grid-tied systems and small-sized ground PV plant
grid-tied systems. Typically, a grid-tied system consists of PV strings, grid-tied inverters, AC
switches, and power distribution units.

Smart PV Three-phase Inverter
User Manual
2 Overview
2023-07-30
19
Figure 2-1 Networking application (dashed boxes indicate optional components)
If the built-in Wi-Fi module of the inverter connects to the app, only device commissioning can be
performed.
If inverters are cascaded without any battery, the main inverter can be IS-HYB-5000-3PH and IS-
HYB-6000-3PH. The slave inverter can be IS-HYB-5000-3PH and IS-HYB-6000-3PH.
If inverters are cascaded with a battery, the main inverter can be IS-HYB-5000-3PH and IS-HYB-
6000-3PH. The slave inverter can be IS-HYB-5000-3PH and IS-HYB-6000-3PH.
For a PV string connected to an MPPT circuit, the model, quantity, orientation, and tilt angle of PV
modules in the PV string must be the same.
The voltage of different MPPT circuits must be the same.
The MPPT voltage must be greater than the lower threshold of the full-load MPPT range specified in
the inverter technical data sheet. Otherwise, the inverter will be derated, causing the system yield
loss.
Supported Power Grid Types
The inverter supports TN-S, TN-C, TN-C-S, TT, and IT power grids.

Smart PV Three-phase Inverter
User Manual
2 Overview
2023-07-30
20
Figure 2-2 Power grid types
When the inverter is used in the TT power grid, the N-to-PE voltage must be less than 30 V.
When the inverter is used in the IT power grid, set Isolation to Input ungrounded, with TF.