Itouchless Towel-Matic User manual

Sensor Perforated Paper Towel Dispenser
Towel-MaticTM
User Manual
innovation for everyoneTM
R
Invented and designed by:
iTouchless Housewares & Products, Inc.
551 Foster City Blvd.Unit M, Foster City,CA 94404, USA
© Copyright 2007 iTouchless. All Rights Reserved.
Worldwide patents pending
ONE (1) YEAR LIMITED WARRANTY
iTouchless warrants the Towel-Matic to be free from defects in material and
workmanship, for 1 year from the date of the original purchase with proof of
purchase. We will repair or replace a new Towel-Matic thereof which fails as
the result of such a defect during the warranty period. If a replacement
product is sent, it will carry the remaining warranty of the original product.
This warranty is the customers’exclusive remedy for product defect and does
not apply to:
- User modification
- Attachments to product by user that causes damage
- Any product, on which the seals and/or serial numbers have been broken,
removed,tampered with,defaced or altered in any manner
- Damage caused by abuse,misuse,accident, water or theft
- Physical damage
- Loss of parts
Except as stated above,iTouchless makes no express or implied warranties as
to any product in particular, makes no warranty of merchantability or of
fitness for any particular purpose. iTouchless shall not be liable for conse-
quential or incidental damages arising from any product defect. Our Liability
is limited to the replacement of any defective product. iTouchless expressly
disclaims all warranties not satisfied in this limited warranty. Any implied
warranties that may be imposed by law are limited to the terms of this limited
warranty.
If Towel-Matic should fail during the warranty period, visit our website to
request a Repair # before returning to us. WE WILL NOT ACCEPT A RETURNED
PACKAGE WITHOUT THE REPAIR #. Remember to return package FREIGHT
PREPAID by an insured carrier such as UPS and include a check of $9.95 for
return postage. We will not pay for any return postage fee.
Return Address:
iTouchless Housewares & Products, Inc.
551 Foster City Blvd.Unit M,Foster City, CA 94404,USA
Subject to the above conditions, we will repair or ship you a Towel-Matic
within 30 working days after receipt.
This warranty gives you specific legal rights, and you may also have other
rights that vary from state to state and province to province. For more
information, please visit our website at http://www.itouchless.com.
Towel-MaticTM
For years, people had hard time handling the paper towels. Unraveling
sheets is just one of the problems. Touching the unused sheets makes
tearing towels unsanitary. In most cases, two hands are needed to
handle this simple task and it is inconvenient.
After years of research and development, iTouchless has invented the
World’s first and only universal automatic perforated paper towel
dispenser – Towel-Matic . Your approaching hand can auto-dispense all
towel brands in either full sheets or the new half sheets. This patented
dispenser does not unravel and guarantees one-hand operation without
touching the unused sheets. It makes tearing towel sheets clean and
mess free.
Contents of the box
Towel-Matic Dispenser
Fast Release Knob
This User Manual
INTRODUCING . . .
TOWEL-MATIC PERFORATED PAPER TOWEL DISPENSER
IMPORTANT: If your Towel-Matic does not work or you have
additional questions or concerns, please contact iTouchless
Customer Service at 1-800-660-7978 Monday to Friday from 9:30am
to 5:00pm PST.
DO NOT RETURN THIS ITEM TO THE STORE OR RETAILER WHERE YOU
PURCHASED IT.
innovation for everyoneTM
R
www.itouchless.com
Cleaning Towel-Lock system and Optical Scanner
Use compressed air duster to blow dust and towel residue off the system
and scanner.
Cleaning control panel and other surfaces
Clean regularly with a damp cloth to wipe off dust and water residue left
on surface. Dry immediately with a soft cloth such as the iTouchless
Microfiber Cloth.
Cleaning the SENSOR
Use an extra soft damp cloth to wipe the SENSOR eye area regularly. Dry
immediately with a dry soft cloth to prevent water mark and scratch on
surface that will affect the performance.
CLEANING & MAINTENANCE
IMPORTANT:
Do NOT use chemical detergence – it will damage the surface.
Do NOT use steel wool to wipe Towel-Matic, as it will scratch the
surface.
Do NOT use stainless steel cleaner or polisher to clean the control
panel and base surfaces, as it will damage the protector of the
surfaces.
Avoid contact with water, salts and acids – these will discolor the
Towel-Matic if left on for a long period of time.
TM
TM
manual paper size: W11.5” x H8”
PARTS OF THE TOWEL-MATIC
TM
1
4
6
7
8
10
1. Sensor
2. Sheet Selector
3. Reset Bar
4. Non-Skip Base
5. Fast Release Knob
6. Universal Rod
7. Optical Scanner
8. Towel-Lock Roller
9. Battery Compartment
10. AC Adapter Jack
11. Control Panel
5
Figure 1
9
2
3
11

manual paper size: W11.5” x H8”
HOW TO TEAR PAPER TOWEL
WARNING:
TOWEL SET-UP
DO NOT tear sheet from the top. Always tear sheet(s) by gripping the
bottom part then “lifting upward”. (Fig.5)
Do not place Towel-Matic near any object or wall (5 inches away from its
SENSOR).
Wait 3 seconds after turning on Towel-Matic for sensor calibration.
Do not wave your hand at the SENSOR;instead hold your hand steady 2
inches in front of the SENSOR.
Do not pull or tear a sheet while the sheet is dispensing (motor is
running).
It is normal for the towel went in reverse first before dispensing
(scanning perforations).
1.
2.
3.
4.
5.
6.
QUICK START GUIDE
Open BATTERY COMPARTMENT (Part ) at the bottom of Towel-Matic.
Insert four (4) D size alkaline batteries. Make sure the directions of the
batteries are inserted correctly.
Perform the Towel Set-Up procedures (See next section).
Turn counter-clockwise to release the KNOB (Part ) and install the
paper towel roll with sheets rotating in a counter-clockwise direction.
Turn KNOB clockwise until it is locked.
Push and“Hold”the RESET BAR (Part ) to the left; align and insert the
tip (about 1 inch) of paper towel sheet into the feeding slot. Then
release the RESET BAR. (Fig. 3)
Slide the SWITCH to“ON”position
Hold your hand steady about 2-inch in front of the SENSOR (Part ) to
dispense one page towel sheet.(Fig.4)
After the motor stops, grip the bottom portion of the dispensed sheet
and tear with an“upward lifting” directional motion only. (Fig. 5)
1.
2.
3.
4.
5.
6.
7.
Step 1:
Tear one sheet
off from the
towel roll and
insert into the
feeding slot
1.
2.
3.
4.
5.
TOWEL DISPENSING
Perform the Towel Set-Up procedures first.
Towel-Matic will not function correctly if the Towel Set-Up is not
performed accordingly.
LED INDICATOR
LED is off: It is turned off
LED is on constantly: Towel Set-Up Mode
LED is blinking once every 10 seconds: It is in“ON”position
LED is blinking once every second: Two (2) connected sheets have been
dispensed and are required to be tear off before additional sheets can be
accessed.
LED is blinking twice every second: The batteries are low on power.
Replace four (4) new alkaline batteries immediately.
Step 1:
Step 2:
Step 3:
Step 4:
NOTE: The maximum number of two (2) connected sheets that can be
dispensed. You MUST tear off the dispensed sheets before additional sheets can
be accessed (Prevents unattended sensor activation). The LED Indicator will
flash once every second to signal the need to tear off dispensed sheet.
NOTE:
9
1
5
3
Figure 2
Figure 3
Figure 4
Step 1: Gripping the bottom part of paper towel
Step 2:Tear in "lifting upward" motion
Step 3: Perfect tear from "bottom up"
Do not tear paper towel from the top
You may use any brand perforated paper towel (standard full sheet or half
sheet) with the Towel-Matic. To set-up the Towel-Matic to dispense your
paper towel correctly, please follow the following steps.
Slide the SWITCH (part ) on the control panel to “OFF”position.
Tear one towel sheet off your towel roll by the perforation line.
Push and“Hold” the RESET BAR (part ) to the left, insert the
single towel sheet through the feeding slot (between the Towel-
Lock Roller (part ) and back of Control Panel). Step 1
Slide the SWITCH to“SET” position, the LED indicator will stay on
constantly.
Put your hand 2-inch from the SENSOR (part ). The Towel-Matic
will scan the length of the inserted towel sheet and store the
setting in its memory. Make sure the sheet is smoothly and
completely come through the feeding slot.Step 2 and Step 3
Redo the Towel Set-Up procedures if the towel sheets are not
dispensed correctly or when you change a different length towel
roll.
The setting will be kept in memory even if you turn off the Towel-
Matic or change the batteries. If you keep using the same brand
and length paper towel, there is no need to redo the Towel Set-Up.
1.
2.
2
3
10
1
Install paper towel roll (See Quick Start Guide) and perform the
Towel Set-Up procedures.
Slide the SWITCH to“ON”position.
Hold your hand steady about 2 inches in front of the SENSOR
(Fig.4) to dispense a towel.
To access additional sheets repeat Step 3 after the first sheet
Step 2:
Put your hand
about 2 inches in
front of the SENSOR
to active the
SCANNER
Step 3:
Make sure the towel sheet
went through completely
and smoothly (2 inches)
MANUALLY ADJUST SENSOR TO A SHORTER RANGE
NOTE: To reset the sensor range automatically,slide the SELECTOR to “0”position
and wait for 2 seconds before sliding it back to“1” or “½” position. (Do not put
your hand or an object within the sensor range)
Slide the SELECTOR to“0”position.
While holding your hand about 4 inches away from the SENSOR,slide
SELECTOR to“1” or “½” position. Keep your hand there until the LED
indicator is off (about 3 seconds).
The sensor range will be shorten to about half of the original distance
(2 inches).
1.
2.
3.
FULL (1) PAGE SHEET DISPENSING MODE
Slide the SELECTOR to“1”position
Standard full page paper towel sheets are available in many sizes. Check
Towel Sizes on Page 2 to select a useable size paper towel before select-
ing this mode. The sheet size is printed on package.
IT WILL NOT FUNCTION CORRECTLY IF AN INCORRECT PAPER TOWEL SIZE
IS USED.
Install paper towel roll (See Quick Start Guide) and slide
SELECTOR to“1”position.
Put your hand about 4 inches from the SENSOR (Fig.4)
to dispense a full sheet.
To access additional sheets repeat Step 2 after the
sheet stops moving.
Step 1:
Step 2:
Step 3:
NOTE: In this mode, the maximum number of connected sheets that can be
dispensed are two (2) full sized sheets. You must tear off the dispensed sheets
before additional sheets can be accessed.
Optional Accessories (Order online at www.itouchless.com)
Wall or cabinet mounting bracket
AC power adaptor
Paper Towels
and more
TROUBLESHOOTING
Problems
Sensor over sensitive,
Towel-Matic activates itself
Cannot tear sheet off easily at
the perforated cut-line on
towel sheets
Towel sheet would unravel
during tear
Perforated cut-line is
extended too far beyond
the Towel-Lock system (more
than 2 inches)
Paper jam/Sheet not
dispensing frequently
Paper jam inside the
Towel-Lock roller
Sensor is not sensitive,hard
to activate the Towel-Matic
No Power/No reaction
No Power/No reaction
No power when using AC
Power Adaptor
Causes / Solutions
Object or wall too close to the SENSOR / Move the Towel-Matic
away from the object
Towel length is not set up correctly / Redo the Towel Set-Up
procedures
Always tear towel sheets starting at the bottom of the towel
with a upward lifting motion
Towel length is not set up correctly/ Redo the Towel Set-Up
procedure
Paper towel sheet is too thin or too thick / Push and hold the
RESET BAR, and clear the paper jam.Change to another towel
brand.
Paper towel sheet is too thin / Cover the OPTICAL SCANNER
while activating the Towel-Matic (put your hand 2 inches in
front of the SENSOR). During the towel sheet is going in
reverse,turn off power immediately (slide the SWITCH to
“OFF”position). Then slide the SWITCH to “ON”position and
repeat procedure until paper jam is clear. Change to a thicker
towel or different towel brand.
Towel-Matic will perform its sensor calibration in the first 3
seconds after it is turned to“SET”or“ON” position. Do not put
hand or object within 4 inches of the Sensor as it will affect
the sensor’s sensitivity / Turn off power. Make sure no object
is within 5 inches of the Sensor. Turn Towel-Matic to “SET”or
“ON”position;wait for 3 seconds before putting hand or
object in its sensor range.
Battery low,battery inserted incorrectly,not iTouchless AC
Power Adaptor is used / Check and change all 4 batteries to D
size alkaline batteries (make sure they are same brand and
type). Order genuine iTouchless AC adaptor.
Not iTouchless AC Power Adaptor is used. Batteries are still in
use / Use only the iTouchless AC adaptor (part# ACTM) that is
designed exclusively for the Towel-Matic. Remove all 4
batteries from the battery compartment.