ITS Telecom CGW-D Operating instructions

CGW-D
June 2008
Installation and
Operation Guide
Version 2 Release 4

Warranty
In the event this product proves to be defective in workmanship or materials within
a period of one year from date of shipment, ITS will repair or replace the product at
its discretion. Transportation will be the responsibility of the dealer/distributor.
Under no circumstances shall ITS be liable for consequential or special damages,
loss of revenue or user/dealer expenses arising out of or in connection with the use
or performance of the product, whether based on contract, tort, or any other legal
agreement.
The following shall void the above warranty: malfunctions resulting from fire,
accident, neglect, abuse, or acts of God; use of improper electrical power; or repair
of, tampering with or alteration of the product by anyone other than ITS authorized
personnel.

CGW-D
i
Table of Contents
Chapter 1: Introduction
1.1 Overview.....................................................................................................................................1-1
1.2 Purpose and Use ........................................................................................................................1-1
1.3 What’s in the Box?......................................................................................................................1-1
1.4 Physical Description....................................................................................................................1-2
1.5 Getting Started............................................................................................................................1-3
Chapter 2: Software Installation
2.1 Overview.....................................................................................................................................2-1
2.2 Installation Procedure.................................................................................................................2-1
2.3 USB Driver Installation................................................................................................................2-4
2.3.1 USB Serial Driver Installation........................................................................................ 2-4
Chapter 3: User Interface
3.1 Overview.....................................................................................................................................3-1
3.2 Main Screen Structure................................................................................................................3-1
3.2.1 Application Menus......................................................................................................... 3-1
3.2.1.1 File Menu.....................................................................................................3-1
3.2.1.2 Communication Menu .................................................................................3-2
3.2.1.3 Tools Menu..................................................................................................3-4
3.2.1.4 Help Menu...................................................................................................3-5
3.2.2 Window Tabs................................................................................................................. 3-6
3.2.2.1 Dialing Parameters Tab.............................................................................. 3-6
3.2.2.2 System Parameters Tab............................................................................. 3-9
3.2.2.3 Tones Parameters Tab............................................................................. 3-11
3.2.2.4 Call Back/Call Through Tab ..................................................................... 3-13
3.2.3 DTMF Programming.................................................................................................... 3-16
Chapter 4: Programming Guide
4.1 Overview.....................................................................................................................................4-1
4.2 CGW-D Start-Up and Idle Modes ...............................................................................................4-1
4.3 PC Programming Mode ..............................................................................................................4-2
4.4 Defining Permitted Cellular Prefixes (Home Use).......................................................................4-2
4.5 Diverting an Incoming PSTN Call to a Cellular Number.............................................................4-4
4.6 Corporate PBX Trunk Usage......................................................................................................4-5
4.7 Call Back/Call Through Database Maintenance.........................................................................4-5
4.8 Corporate Usage as Cellular Gateway Connected to PBX Extension........................................4-7

Installation and Operation Guide
ii
List of Figures
1-1 CGW-D Controls and Connectors...................................................................................................1-2
1-2 SIM Insertion Port............................................................................................................................1-2
1-3 Home Configuration ........................................................................................................................1-4
1-4 Office Trunk Configuration ..............................................................................................................1-4
1-5 Office Trunk Gateway Configuration...............................................................................................1-5
2-1 CGW-D Install Window....................................................................................................................2-1
2-2 Install Shield Wizard Window – Destination Folder.........................................................................2-2
2-3 Install Shield Wizard Window – Select Program Folder..................................................................2-2
2-4 Install Shield Wizard Window – Installtion Complete......................................................................2-3
2-5 CGW-D Icon....................................................................................................................................2-3
2-6 CGW-D Activation Thorugh Start Menu..........................................................................................2-3
2-7 Found New Hardware Window........................................................................................................2-4
2-8 Found New Hardware Wizard – Window 1.....................................................................................2-5
2-9 Found New Hardware Wizard – Window 2.....................................................................................2-5
2-10 Found New Hardware Wizard – Window 3.....................................................................................2-6
2-11 Browser Window .............................................................................................................................2-6
2-12 Found New Hardware Wizard – Window 4.....................................................................................2-7
2-13 Found New Hardware Wizard – Window 5.....................................................................................2-7
2-14 Found New Hardware Wizard – Window 6.....................................................................................2-8
2-15 Found New Hardware Window........................................................................................................2-8
2-16 Found New Hardware Wizard – Window 7.....................................................................................2-8
2-17 Found New Hardware Wizard – Window 8.....................................................................................2-9
2-18 Found New Hardware Wizard – Window 9.....................................................................................2-9
2-19 Browser Window ...........................................................................................................................2-10
2-20 Found New Hardware Wizard – Window 10.................................................................................2-10
2-21 Found New Hardware Wizard – Window 11.................................................................................2-11
2-22 Computer Management Window...................................................................................................2-11
2-23 USB to COM Port Selection Window ............................................................................................2-12
3-1 File Menu.........................................................................................................................................3-1
3-2 Print Preview Window .....................................................................................................................3-2
3-3 Communication Menu .....................................................................................................................3-2
3-4 Read Parameters Window ..............................................................................................................3-3

CGW-D
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List of Figures (Continued)
3-5 Send Parameters Window .............................................................................................................. 3-3
3-6 Communication Setting Window..................................................................................................... 3-3
3-7 Change Password Window............................................................................................................. 3-4
3-8 Tools Menu ..................................................................................................................................... 3-4
3-9 Read CDR Window......................................................................................................................... 3-4
3-10 Clear CDR Warning ........................................................................................................................ 3-5
3-11 Help Menu....................................................................................................................................... 3-5
3-12 About Window................................................................................................................................. 3-5
3-13 Dialing Parameters Tab .................................................................................................................. 3-6
3-14 Add Prefix Window.......................................................................................................................... 3-6
3-15 Edit Prefix Window.......................................................................................................................... 3-7
3-16 System Parameters Tab ................................................................................................................. 3-9
3-17 Tones Parameters Tab ................................................................................................................. 3-11
3-18 Create User Window..................................................................................................................... 3-13
3-19 Edit User Window.......................................................................................................................... 3-13
3-20 Prefix Restriction Numbers Window ............................................................................................. 3-14
3-21 Call Manipulation Window............................................................................................................. 3-14
4-1 Start-Up Mode................................................................................................................................. 4-1
4-2 Idle Mode ........................................................................................................................................ 4-1
4-3 Programming Mode......................................................................................................................... 4-2
4-4 Defining Permitted Cellular Prefixes............................................................................................... 4-2
4-5 Message Before Dialing.................................................................................................................. 4-3
4-6 Dialed Cellular Number................................................................................................................... 4-3
4-7 Call in Progress With Permitted Prefix............................................................................................ 4-3
4-8 Call Routed to PSTN....................................................................................................................... 4-3
4-9 Call Forward to Cellular Number..................................................................................................... 4-4
4-10 Message Before Dialing.................................................................................................................. 4-4
4-11 Creating a New User....................................................................................................................... 4-6
4-12 Call Back Message ......................................................................................................................... 4-6
4-13 Call Through Message.................................................................................................................... 4-7

Installation and Operation Guide
iv

CGW-D
1-1
1.
1.1 Overview
This chapter provides a general introduction to the CGW-D, including its purpose and use, and
details the contents of the supplied package.
1.2 Purpose and Use
The CGW-D is a cost-effective cellular gateway, call back system and call diverter for both private
and corporate use. It supports extension and PSTN line interface (FXO – Foreign Exchange Office),
and home phone and PBX trunk service (FXS – Foreign Exchange Station).
1.3 What’s in the Box?
When opening the supplied package, please check its content. If the content does not match the
following list, please contact your dealer. The box should contain the following items:
Part Quantity
CGW-D device 1
Power supply (type varies according to the configuration in each
country)
1
2.5 dB antenna 1
Installation CD 1
USB cable 1
RJ11-RJ11 cable 1
Wall installation drill template 1
Screws and dowels for wall installation 2x2
Chapter 1: Introduction

Installation and Operation Guide
1-2
1.4 Physical Description
The front panel controls and connectors of the CGW-D device are displayed in Figure 1-1. The SIM
insertion port on the bottom panel is displayed in Figure 1-2.
AntennaConnector
LCD Display
USB Connector
FXO/PSTN Connect or
FXS/Phone Connector
Power Connect or
Figure 1-1. CGW-D Controls and Connectors
Figure 1-2. SIM Insertion Port

CGW-D
1-3
1.5 Getting Started
Getting started with the CGW-D comprises of the following steps:
Preparation to operation:
Connect the device to 9 VDC power using the supplied adaptor.
Install the supplied GUI software on a PC (refer to Chapter 2 for instructions).
Install USB drivers (refer to Chapter 2 for instructions).
Connect the device to PC via the USB interface.
Program the device as required.
Device installation:
Connect the antenna to the antenna connector.
Insert a SIM card into the port.
Connect the device in one of the following configurations, according to its purpose:
Private use at home (Figure 1-3).
Office trunk use (Figure 1-4).
Office trunk gateway (Figure 1-5).
Make sure not to connect the PSTN line to the phone (FXS) socket! This connection
may harm your FXS interface hardware.